Cloud Realities

Digital transformation in the retail sector helps create a more personalized and fluid shopping experience for customers.  This allows retailers to customise their offerings based on customer preferences and behaviour.  However, getting to that, with a sizeable legacy estate, remains a challenge.

This week, Dave, Sjoukje and Rob talk to Sylvain Geron, Directeur Digital France & Infra Europe at Carrefour, about the transformation of Carrefour into digital retail company.  A challenge that includes ensuring digital is at the centre of thinking around the customer and operation, dealing with legacy whilst modernising the store, the supply chain and supplier relationships, and the rhythms of cultural change that have to be aligned to transform end to end.  We also take a look at what GenAI is bringing to the world of Retail.

TLDR:
01:15 Do we always want the latest gadget?
03:20 Cloud conversation with Sylvain Geron
27:00 What can GenAI bring to Retail?
33:00 A half marathon and a golf competition in the same weekend!

Guest
https://www.linkedin.com/in/sylvaingeron/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

What is Cloud Realities?

Exploring both the practical realities and the exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working.

Each episode, our hosts Dave, Sjoukje & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this?

They cover Intelligent Industry, Customer Experience, Sustainability, AI, Data and Insight, Cyber, Cost, Leadership, Talent and, of course, Tech.

Together, Dave, Sjoukje & Rob have over 80 years of cloud and transformation experience and act as our guides though a new reality each week.