Cloud Realities

Digital transformation in the retail sector helps create a more personalized and fluid shopping experience for customers.  This allows retailers to customise their offerings based on customer preferences and behaviour.  However, getting to that, with a sizeable legacy estate, remains a challenge.

This week, Dave, Sjoukje and Rob talk to Sylvain Geron, Directeur Digital France & Infra Europe at Carrefour, about the transformation of Carrefour into digital retail company.  A challenge that includes ensuring digital is at the centre of thinking around the customer and operation, dealing with legacy whilst modernising the store, the supply chain and supplier relationships, and the rhythms of cultural change that have to be aligned to transform end to end.  We also take a look at what GenAI is bringing to the world of Retail.

TLDR:
01:15 Do we always want the latest gadget?
03:20 Cloud conversation with Sylvain Geron
27:00 What can GenAI bring to Retail?
33:00 A half marathon and a golf competition in the same weekend!

Guest
https://www.linkedin.com/in/sylvaingeron/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/

Creators and Guests

Host
Dave Chapman
Chief Cloud Evangelist with nearly 30 years of global experience in strategic development, transformation, program delivery, and operations, I bring a wealth of expertise to the world of cloud innovation. In addition to my professional expertise, I’m the creator and main host of the Cloud Realities podcast, where we explore the transformative power of cloud technology.
Host
Rob Kernahan
VP Chief Architect for Cloud and Cloud Realities podcast host, drives digital transformation by combining deep technical expertise with exceptional client engagement. Passionate about high-performance cultures, he leverages cloud and modern operating models to create low-friction, high-velocity environments that fuel business growth and empower people to thrive.
Producer
Marcel van der Burg
VP Global Marketing and producer of the Cloud Realities podcast, is a strategic marketing leader with 33+ years of experience. He drives global cloud marketing strategies, leveraging creativity, multi-channel expertise, and problem-solving to deliver impactful business growth in complex environments.

What is Cloud Realities?

Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working.

Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this?

They cover Intelligent Industry, Customer Experience, Sustainability, AI, Data and Insight, Cyber, Cost, Leadership, Talent and, of course, Tech.

Together, Dave, Esmee & Rob have over 80 years of cloud and transformation experience and act as our guides though a new reality each week.

Web - https://www.capgemini.com/insights/research-library/cloud-realities-podcast/
Email - cloudrealities@capgemini.com