It’s Going to be Good: Building Your Accounting Firm

Mistakes are inevitable. How you handle them is what really matters.

When you catch an error, do you already know how you're going to handle it? Do you have a system for owning mistakes or will you lean on your default to guide your response? Over-apologizing, justifying, or shifting blame is easy, but not that effective. But how do you avoid these, address the issue head on and not end up losing trust with clients or your team?

Listen in as we talk about the best (and worst) ways to own a mistake, how we maintain trust with others in the midst of owning a mistake, and how the approach can build or erode trust. 

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Creators & Guests

Anna Ready
Technology enthusiast, accounting geek, and lover of all things systemized. Wife. Mom. Firm Owner (Accrew). Mostly just here for the jokes
Jill Chun
Passionate about leading and developing teams in meaningful ways. Won’t turn down a challenge and loves asking how we can refine a process so that it works for us (not against us). Always up for a good dance party

What is It’s Going to be Good: Building Your Accounting Firm?

Join Anna and Jill as they guide you on a journey of building something worth building.