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Brad Frost: Sacha Hello.

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we're just gonna dive right in and
I'm really excited to hear what has

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you waking up excited right now.

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Sacha: Yeah what a great prompt I think
what what's got me most excited at the

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moment is a startup that I'm working
on uh which is called Lume Music This

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isn't about to be an ad for that but the
thesis behind it is finding a new way

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to um consume music in this era where
everything is subscription focused and

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where the system is broken for everyone
but importantly for artists who can't

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make a living wage so we've spent a
couple of years now thinking about how we

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might shift that And um we are launching
with a new digital album format that

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comes Bundled with extra content that
dedicated music lovers and fans want to

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see from their faves So behind the scenes
uh video photography handwritten lyrics

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the story of an album and packaging that
all together in a really beautiful app

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experience And I think what's making me
excited about it is like all startups

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you get to spend time with people who
are really optimistic and creative about

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the world I think to be um A startup
founder you have to have an enormous

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amount of hope and optimism and positivity
because otherwise you wouldn't be doing

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it Uh and that's something that I've
always loved about the startup space

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which I've been sort of adjacent to or
working in for um nearly 15 years now

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And it's still what I love most about
it and particularly this one to be doing

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it um surrounded by creative people who
just wanna do the thing that they love

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and are sort of constantly facing an
uphill battle to make that possible to

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be building something that we hope will
help them with that is really exciting So

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Brad Frost: That's, oh my God.

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I mean, like, that's, there's a lot there.

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So one, it sounds like you're,
you're reviving the physicality

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of an album of like, like an LP or
even, whatever, CDs, doesn't matter.

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Cassettes, like, there's the,
the, the tactile multi format

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nature of music is not just like
a thing that we, we listen to.

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That's like one aspect of it, but there's
like the whole like getting to know

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them and understanding and interpreting.

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Sacha: And I think for whatever reason
the album is still the pinnacle of an

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artist's musical expression And I think
artists spend a long time thinking

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about the world of an album like the
songs that are gonna make the album

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and the songs that aren't the order
that they go in the story that it tells

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the um artwork and the photography and
the brand Not not in the commercial

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Brad Frost: Yeah,

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Sacha: the look and

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Brad Frost: yeah, yeah,
yeah, yeah, yeah, yeah.

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Sacha: and now that just
gets chopped up and thrown

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Brad Frost: Yeah.

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Sacha: and um you know your only sense
of artist is the little square you know

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Brad Frost: Yeah.

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Sacha: that they get and so we never
really get to experience it the way

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That the artist made it you know so the
the songs go on Spotify or or Apple or

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wherever and then the everything else sort
of winds up fragmented You might see a bit

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of it on social or you might see a bit of
it on YouTube or you might you know you

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might get some of it in in a fan mailing
list or whatever but we really wanna

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Brad Frost: And it,

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Sacha: together

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Brad Frost: and it's, that's all
labor and it's additional labor for

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artists that are, that are just like
already buried and like you said,

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like having this, this uphill battle.

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And it's just like,
left, right and center.

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Any attempt to carve out a viable
living and, you know, actually do things

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in an authentic and sustainable way,
just like the rug just continually

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gets pulled out from under them.

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Sacha: not

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Brad Frost: And it's,

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Sacha: anyone Now you know it's not
working for artists obviously it hasn't

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been for a long time but it's also now not
working for labels it's not working for

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Brad Frost: Yeah.

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Sacha: know it's discovery is becoming
impossible Um you know the the flood of

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AI generated music is making it impossible
Like just everything about it is kind

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of wrong But I think the other thing is
You know there's a real push online to

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talk about that return to analog And uh
you know I wrote a newsletter recently

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about distinction that I am trying to
articulate because I think a real tendency

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to sort of push back and go oh I'm just
gonna get offline I'm gonna stop using

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my phone I'm gonna return to touching
grass and and the physical world and

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listen to vinyl and whatever And and I
really appreciate that instinct but I

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don't think that it's It's necessarily
the right answer cause I I think that

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the problem is not that something is
digital it's that we are consuming

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everything online in this constant
algorithmic feed of you know this fire

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Brad Frost: Yes,

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Sacha: of content And so in that piece
I was trying to articulate a different

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distinction which for me is the difference
between feed and q and I think things

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that you put in your queue which might
be a long form article that you bookmark

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or it might be an audio book that
you've been meaning to listen to or a

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Brad Frost: Yeah.

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Sacha: podcast or whatever Those can
be slow intentional experiences Um

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and so for me the distinction isn't
between digital and analog It's between

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feed and queue It's like the things
that are being thrown at me versus the

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things that I have chosen to experience

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Brad Frost: that.

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that distinction that, that kind
of feed versus q, the difference,

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the biggest difference between that
is like an intentionality I am.

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In control of my cue, and I am wanting
and willing and hoping to, to watch

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this video or to listen to this song.

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And I am like, like intentionally
making decisions versus like you said,

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the fire hose to the face of just
like, we're just getting blasted by

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this potpourri of just everything with
literally no, no intention, no nothing.

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It's just literally random crap.

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Yeah.

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Sacha: A real content whiplash right
Because you're seeing a war crime

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followed by a reality TV final followed

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Brad Frost: Yes,

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Sacha: show followed by a protest
And it's like our brains can't

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weren't built We weren't built for that

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Brad Frost: Yeah.

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ha ha ha ha.

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Holy shit.

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I've talked about it a a bit before
and it's just like when you zoom out

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at this phenomenon that is now what
is literally like how hours upon hours

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of most human beings are spending.

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Part of their day, which is,
that's depressing in its own right.

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what in that world is that doing
to us, like psychologically like

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that is, that is not healthy.

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And to think that it, it had in
any way that was intentionally

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designed, which they were like,
that's the, these, these products

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made their way out into the world.

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Like there's, there's professional
designers who I've spent

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a long time creating this.

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It's, it's truly baffling to me that
if you were to just like kind of.

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Take a step back, and I do wanna
talk to you about this a little bit.

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It's like your, your history of kind
of the world of online spaces and

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how it's kind of progressed and how
we've gotten to this moment, and

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then what we ought to do about it.

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Sacha: our corporate landlords have
a lot to answer for in that sense

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You know this has come about because
platforms focused on engagement and

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Brad Frost: Yep.

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Sacha: is engagement and they wanna
keep us still and scrolling And

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know I think I think a lot of that
is about how these companies were

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established and funded So there's

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Brad Frost: Yeah,

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Sacha: sort of capitalist underpinning
to that I think the venture capital

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funding model rewards growth at all costs

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Brad Frost: yeah,

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Sacha: um that the the way that you
achieve Hypersonic growth is is through

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using these kind of dark patterns So
you know we can see how we got here

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Brad Frost: yeah.

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Sacha: but I think it's it's not
working for anyone I don't think you

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meet anyone who's like yeah I love to
discover that I lost an hour scrolling on

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Brad Frost: Yeah.

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but, but you, you, you touched on
something though, like, like right out

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of the gate in talking about sort of
like startups and I, I thought that

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that was like a really fascinating
thing is just like talking about like

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positivity and hope and an optimism.

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But I think that there's, there's also
something that you're really sort of

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touching on and I think I, I really like
admire in you in that like there's a

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real responsibility and intentionality
and like good values and good like kind

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of community driven values that isn't
just about like hope and optimism.

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It's like cause what we've seen play out
with, with the social media landscape

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and, and the internet landscape is like
those people had plenty of hope and

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optimism for the hockey stick, right?

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Like for the hockey stick, for
that, for that infinite growth, for

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that hypersonic growth or whatever.

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So it's like, what are you actually like.

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Trying to like direct
your hope and optimism at,

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Sacha: yeah that's a useful distinction
cause I think particularly at this moment

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when AI is making uh much more trivial
I think that the the bros chasing the

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hockey stick everywhere now You know like
as a as a sort of shorthand for people

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who it used it used to be a mantra in
startup life that ideas were easy and

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execution was hard right Like that that
it was very simple to come up with your

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brand new app idea but actually building
something that was useful and that people

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wanted and whatever was the complicated
bit And and I think we're seeing a little

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bit of an inversion now because of course
um anyone can throw a prompt at code and

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lovable and whatever and have something
up very quickly setting aside the Ethics

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and the environmental impact and the you
know war profiteering and everything that

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goes with it But execution has become
more straightforward And um I think that

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that means that what's going to should be
the focus in the next phase is okay well

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anyone could build something So what's
behind it Like what's who are the team

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and what do they care about And what is
their domain expertise And do they deeply

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understand this idea and the people that
they're building it for And um I think

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when startups can become a dime a dozen
some slightly different um levers are

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gonna come into play yeah there's there's
gonna be new kinds of disruption I think

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Brad Frost: yeah, yeah.

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Just a hard agree on all those fronts,
and I think that it's like my hope and

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optimism is that exactly what you're
describing, like when all of this just

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becomes just so, so noisy, so whatever
that, that, you know, we're going to

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be flooded with everything we're all,
I think, collectively at a human level

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looking for human real, authentic.

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Good things to, to, to latch onto.

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They are like really, like going
to be like the, the, the life

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raft in an ocean of very, very,
very noisy, competing like slop.

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Sacha: I've been writing a lot over the
last year about what discovery looks

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like in a post search era because we
know that that search is broken now You

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know like at its most simple level if
you want to buy a new Kettle You can't

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um just search best kettles on Google
because the first like 30 pages will

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be AI slop and so we have to return
to a human element And I've been doing

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Brad Frost: Yeah.

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Sacha: of interviews on my newsletter
called Curating the Curators where

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I've been talking to people who write
curation based newsletters or or blogs

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or sites because there's something
really interesting to me about the of

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of the newsletter Not so much in the
people pumping out their hot takes

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but the people who we subscribe to
or we follow because we trust that

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they're gonna bring together Curate an
interesting series of links or articles or

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Brad Frost: Yeah.

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Sacha: thoughts on a topic And that to
me is really reminiscent of the early web

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Um because those of us who are decrepit
and ancient remember the web before

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search engines And in that era we relied
on human curation You know Justin's hot

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links from the underground was how we
found things And I think in this next

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phase where the sheer tidal wave of slop
that we have to wade through some people

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are relying on LMS to tell em and without

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Brad Frost: Mm-hmm.

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Sacha: the limitations of that and
other people myself included are like

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let's get back to a more human centered

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Brad Frost: Yeah.

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Sacha: where we relied on people
to um to do that labor and to share

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their Their journeys and where

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Brad Frost: Yeah.

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Sacha: And and so yeah I've been spending
a lot of time over the last year writing

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about some of this stuff You know like
the dark forest theory of the internet the

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digital gardens like all of this kind of
what does it look like when we have to go

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exploring again um because it's not easy
to find things And how do we share those

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journeys with other people How do we share
more of our work in progress sort of re

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fostering that sense that the internet is
a kind of limitless place but it doesn't

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have to be a limitless place full of crap

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Brad Frost: This might seem like a
very weird follow up question to all

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of this, but where are you based and
what's your go-to Thai restaurant?

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Sacha: Ah I'm based in Auckland in Ero
New Zealand my go-to Thai restaurant is

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uh an Uber Eats place that delivers an
incredible uh pineapple fried rice which

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is one of my comfort foods I dunno why
I just love it I drink COVID I had to

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learn how to make authentic pineapple
fried rice myself because I couldn't get

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Brad Frost: I, they weren't,

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Sacha: Um yeah well we

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Brad Frost: what's it called?

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Sacha: time we couldn't

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Brad Frost: Or do you just like,
have it on like speed dial?

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Sacha: Ooh I've got it on speed dial

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Brad Frost: This is good.

221
00:14:48,377 --> 00:14:51,557
Well, we could, we could find
out if they, uh, deliver to,

222
00:14:51,587 --> 00:14:53,237
uh, outside of New Zealand.

223
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Outside of Auckland.

224
00:14:54,699 --> 00:14:58,329
it's that, that question is
like the, the thing that I've

225
00:14:58,329 --> 00:14:59,619
been kind of picking at just.

226
00:14:59,719 --> 00:15:03,709
not that one specifically, but, but
that, the spirit of that, right.

227
00:15:03,709 --> 00:15:09,319
Of like the, I feel like Thai food
and I think that like, as you know,

228
00:15:09,409 --> 00:15:11,659
and how do we find that today?

229
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Well, we bust out either the Uber
Eats and we're like looking just my

230
00:15:15,949 --> 00:15:20,269
eyes, just go straight to the how many
reviews and how many, like five star

231
00:15:20,359 --> 00:15:23,329
what things like, it's, it's total
like blindness to everything else.

232
00:15:23,329 --> 00:15:25,369
It's like, oh good, this
one seems popular and

233
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Sacha: is a terrible example right
Because we know that it's it's not

234
00:15:30,114 --> 00:15:31,374
paying the restaurants properly

235
00:15:31,594 --> 00:15:31,884
Brad Frost: yeah,

236
00:15:32,034 --> 00:15:35,004
Sacha: the growth of Ghost Kitchens
where you think that you are ordering

237
00:15:35,004 --> 00:15:36,264
from a place that you know and you're

238
00:15:36,524 --> 00:15:36,814
Brad Frost: yeah,

239
00:15:37,044 --> 00:15:38,274
Sacha: from some sort of

240
00:15:38,329 --> 00:15:38,809
Brad Frost: yeah.

241
00:15:39,414 --> 00:15:40,044
Sacha: you know so

242
00:15:40,489 --> 00:15:43,369
Brad Frost: But even like Google,
even like Google Maps and like other

243
00:15:43,369 --> 00:15:46,759
things, you got like the sponsor
results and stuff is like, and at the

244
00:15:46,759 --> 00:15:52,749
end of the day though, I, I, I think
that like as our ability to trust.

245
00:15:53,109 --> 00:15:54,369
Those results.

246
00:15:54,399 --> 00:15:58,599
Again, just even pre pre ai,
like the sponsored results, it's

247
00:15:58,599 --> 00:16:00,519
like crowded everything out.

248
00:16:00,849 --> 00:16:03,189
It's like, how do we get to like you?

249
00:16:03,494 --> 00:16:06,824
Sacha: Reddit is going through a
renaissance at the moment because Reddit

250
00:16:06,944 --> 00:16:11,954
has become one of the few human places

251
00:16:12,434 --> 00:16:12,654
Brad Frost: Yep,

252
00:16:12,914 --> 00:16:16,274
Sacha: to find recommendations
and and answers you know

253
00:16:16,539 --> 00:16:16,749
Brad Frost: yep,

254
00:16:17,204 --> 00:16:21,584
Sacha: um a Reddit thread will will now
be often my first stop if I'm trying to

255
00:16:21,584 --> 00:16:27,614
work out why something doesn't work or
what the best thing is or a a review of

256
00:16:27,614 --> 00:16:32,984
a product because I know that for all
of its flaws Reddit is still a place

257
00:16:32,984 --> 00:16:35,564
with human people and human moderation

258
00:16:35,589 --> 00:16:35,769
Brad Frost: yep.

259
00:16:36,554 --> 00:16:38,864
Sacha: um long may that continue

260
00:16:39,088 --> 00:16:39,658
Brad Frost: Hell yeah.

261
00:16:39,802 --> 00:16:43,822
I've shared that, or, or, or sort
of experienced that as well, where

262
00:16:43,822 --> 00:16:47,332
it's like, yeah, we're going like,
to like seek for like, again, just

263
00:16:47,332 --> 00:16:52,662
like realness, like, and, and what
realness is, is increasingly going to

264
00:16:52,662 --> 00:16:55,182
be a difficult question to, to answer.

265
00:16:55,632 --> 00:17:00,162
And so that's where it's like, it gets
pretty philosophical, pretty quick.

266
00:17:00,462 --> 00:17:06,192
Gets into like, it's like, okay, I, I
know that I am here talking to you and

267
00:17:06,222 --> 00:17:08,472
I don't know much else that could exist.

268
00:17:08,472 --> 00:17:09,942
I know it's raining outside.

269
00:17:09,942 --> 00:17:14,232
It's like, like we're literally like
looking for things that we could latch

270
00:17:14,322 --> 00:17:21,332
onto and I could like just, all you need
to do is just fast forward two years and I

271
00:17:21,332 --> 00:17:26,672
am utterly and completely terrified about
our ability to even just kind of like

272
00:17:26,972 --> 00:17:28,952
process, like what's, what's real or not.

273
00:17:28,952 --> 00:17:33,772
So I think that these, these instincts
to kind of like go to, to where humans

274
00:17:33,772 --> 00:17:35,842
are and to go like, okay, like I know.

275
00:17:36,262 --> 00:17:40,582
That other humans are real and
this online avatar, we are gonna

276
00:17:40,582 --> 00:17:42,652
need to figure that thing out too.

277
00:17:43,056 --> 00:17:44,826
we understand it to be a problem.

278
00:17:44,826 --> 00:17:45,606
There's now like.

279
00:17:46,071 --> 00:17:47,391
Plenty of like research.

280
00:17:47,391 --> 00:17:51,141
There's that like even kind of within
the companies and stuff themselves is

281
00:17:51,141 --> 00:17:57,351
like starting, you know, some semblance
of acknowledgement of, of the harm, but

282
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there doesn't really seem to be like
a whole lot of like answers or counter

283
00:18:01,641 --> 00:18:06,551
weight thrown around to, to change course.

284
00:18:06,921 --> 00:18:10,736
Sacha: but they are are small scale
or local answers and I don't I

285
00:18:10,736 --> 00:18:16,612
don't think that that's necessarily
wrong I think we didn't know what

286
00:18:16,972 --> 00:18:19,312
Twitter was when it came out right

287
00:18:19,456 --> 00:18:19,816
Brad Frost: Hmm.

288
00:18:20,062 --> 00:18:25,402
Sacha: when Twitter first emerged um it
was like the apt to post your sandwich

289
00:18:25,402 --> 00:18:32,302
at lunchtime right It wasn't an apt
to destroy democracy Um and so I think

290
00:18:32,302 --> 00:18:36,112
things will continue to emerge Twitter
for its first few years was extremely

291
00:18:36,112 --> 00:18:41,572
niche Um you had to be a giant nerd to
be on it I remember giving a I was a

292
00:18:41,572 --> 00:18:45,142
partner in a law firm at the time giving
a presentation to my partners about why

293
00:18:45,382 --> 00:18:48,832
our firm should be on Twitter you know
and it's like they didn't understand what

294
00:18:48,832 --> 00:18:54,452
it was and and so I think I think it's
really easy to look now at this handful

295
00:18:54,452 --> 00:18:58,652
of platforms that we're stuck with as
inevitable that this is all there is And

296
00:18:58,772 --> 00:19:02,282
you know there's never gonna be anything
else We're just stuck with short form

297
00:19:02,282 --> 00:19:08,942
video everything apps Um but I don't
think that's true And I think some of the

298
00:19:09,002 --> 00:19:15,412
optimism that I still feel is when I see
smaller um efforts in new directions And

299
00:19:15,412 --> 00:19:18,262
and you know one of the things that gives
me hope at the moment is what's going

300
00:19:18,262 --> 00:19:24,922
on with App Proto and Blue Sky and Black
Sky and North Sky and and the uh various

301
00:19:24,922 --> 00:19:30,262
apps that are built on that um protocol
leaflet and Tangled and and whatever And

302
00:19:30,475 --> 00:19:35,005
I think there's a tendency to dismiss
those efforts and go yeah but you know

303
00:19:35,275 --> 00:19:39,145
nobody's there except the nerds And it's
like well nobody's there except the nerds

304
00:19:39,235 --> 00:19:45,145
always in the beginning Um but something
sort of fundamental is different there

305
00:19:45,145 --> 00:19:50,745
when it comes to your ability to control
what it is that you are Um you know your

306
00:19:50,745 --> 00:19:55,215
ability to customize your own feeds and
your own experience your ability to build

307
00:19:55,215 --> 00:20:00,330
things on top of that protocol that are
genuinely decentralized and not in a Uh

308
00:20:00,780 --> 00:20:06,200
ferociously hard to understand mastodon
sort of way and I think those kinds of

309
00:20:06,200 --> 00:20:14,090
sparks uh I think it's very easy to just
be a downer about it and go oh yeah it's a

310
00:20:14,090 --> 00:20:18,551
little left wing echo chamber or it's you
know it's never gonna be as big as Twitter

311
00:20:18,761 --> 00:20:20,321
I don't think we want anything as big

312
00:20:20,360 --> 00:20:20,660
Brad Frost: Yeah,

313
00:20:20,771 --> 00:20:21,491
Sacha: Again

314
00:20:22,040 --> 00:20:22,550
Brad Frost: that's right.

315
00:20:22,790 --> 00:20:23,300
That's right.

316
00:20:23,651 --> 00:20:30,447
Sacha: wrong with that and so I think
the the bigger challenge is to reach

317
00:20:30,447 --> 00:20:35,367
people for whom the internet's been
ruined because their experience is just

318
00:20:35,367 --> 00:20:37,257
terrible and they've just opted out

319
00:20:37,501 --> 00:20:37,721
Brad Frost: Yep.

320
00:20:38,517 --> 00:20:39,717
Sacha: and fair enough too

321
00:20:39,917 --> 00:20:40,207
Brad Frost: Yeah.

322
00:20:40,262 --> 00:20:44,552
Sacha: but to start to to start to sort
of build those community neighborhoods

323
00:20:44,552 --> 00:20:50,072
again where you can start to share
with people who share your interests

324
00:20:50,372 --> 00:20:55,232
or who are near you geographically
or who care about the same community

325
00:20:55,232 --> 00:20:56,972
outreach or whatever those things are

326
00:20:57,117 --> 00:20:57,327
Brad Frost: Yeah.

327
00:20:57,362 --> 00:21:04,022
Sacha: um and build those healthy human
scale spaces Again in the way that we

328
00:21:04,022 --> 00:21:09,962
used to have in weird had little Usenet
groups or early live journal communities

329
00:21:10,022 --> 00:21:15,362
or whatever your experience of the
early web used to be some guitar forum

330
00:21:15,362 --> 00:21:18,122
or or bodybuilder forum or whatever

331
00:21:18,222 --> 00:21:21,462
Brad Frost: the, what would happen
if we put all of humanity in the

332
00:21:21,462 --> 00:21:25,332
same room to together and allowed
everybody to just talk to everyone

333
00:21:25,362 --> 00:21:27,552
that that is proven out to be.

334
00:21:28,267 --> 00:21:32,527
But, and, and for very real, you know,
kind of like evolutionary reasons, right?

335
00:21:32,557 --> 00:21:35,497
Uh, there's, you know, the idea of
like Dunbar's number and like all

336
00:21:35,497 --> 00:21:39,641
this stuff where it's just like,
yeah, we, our brains only have some,

337
00:21:39,881 --> 00:21:43,991
we have like an upper limit and sort
of like how many like connections and

338
00:21:43,991 --> 00:21:46,271
relationships we could, we could handle.

339
00:21:46,301 --> 00:21:50,921
But also just the, our idea of, of
in and out, you know, groups and

340
00:21:50,921 --> 00:21:52,661
tribes and, and the rest of it.

341
00:21:52,661 --> 00:21:56,860
It's like when we just short circuit
all of that or put 'em all to the same

342
00:21:56,860 --> 00:22:01,493
room, it's not compatible with our,
with just like our neural wiring after

343
00:22:01,493 --> 00:22:07,133
like, like many, many, many, many, many,
many, many, many, many centuries of just

344
00:22:07,223 --> 00:22:09,833
evolving a certain way at a certain pace.

345
00:22:10,110 --> 00:22:14,070
the answer isn't necessarily the off
switch, although absolutely there,

346
00:22:14,070 --> 00:22:18,570
there can and should be more of
a, a return in, in a blend of the

347
00:22:18,570 --> 00:22:22,230
physical and visual world and, and
that those aren't mutually exclusive,

348
00:22:22,500 --> 00:22:25,080
but like digital stuff is good stuff.

349
00:22:25,080 --> 00:22:26,790
Like there's a lot there.

350
00:22:27,030 --> 00:22:31,650
It just requires like the right
type of design, the right kind of of

351
00:22:31,650 --> 00:22:35,760
foundations the right kind of values
in place to, to, to make it so,

352
00:22:36,079 --> 00:22:41,569
Sacha: even with the right value system
in place like I gave a talk in at Beyond

353
00:22:41,713 --> 00:22:41,933
Brad Frost: Mm.

354
00:22:41,959 --> 00:22:47,119
Sacha: couple years ago called Everything
Breaks At Scale And and my thesis in that

355
00:22:47,119 --> 00:22:53,829
was like best Will in the world like scale
is just a terrible thing to happen to

356
00:22:53,829 --> 00:23:02,099
you because uh anything that happens fast
and at that Those sizes you know is is

357
00:23:02,099 --> 00:23:07,469
gonna produce these results Like we just
can't So you know you see a company like

358
00:23:07,799 --> 00:23:13,309
WeWork grow from sort of 10 people in a
office to tens of thousands of employees

359
00:23:13,309 --> 00:23:17,719
at a festival style retreat and you go
of course that fell apart How can you

360
00:23:18,248 --> 00:23:18,538
Brad Frost: Yeah.

361
00:23:18,649 --> 00:23:21,619
Sacha: can you build a company
that quickly that large with good

362
00:23:21,619 --> 00:23:23,749
HR and good leveling and good

363
00:23:24,208 --> 00:23:24,498
Brad Frost: Yeah.

364
00:23:24,679 --> 00:23:29,658
Sacha: culture and good like no you
see the same thing in the growth of

365
00:23:29,958 --> 00:23:36,877
megachurches for example You with
ultimately great values but Fast growth

366
00:23:37,087 --> 00:23:41,892
heaps of people you know nobody's got
an eye on culture Nobody's got an eye

367
00:23:41,892 --> 00:23:46,812
on whether people are being protected
and supported So so I think I think

368
00:23:46,812 --> 00:23:51,732
obviously values are important but I
think scale does something irreparable

369
00:23:51,974 --> 00:23:56,264
that that just kind of poisons
whatever it is you're trying to do

370
00:23:56,464 --> 00:24:00,849
Brad Frost: As, as you're saying this,
you're the, the fact that you're in

371
00:24:00,849 --> 00:24:05,709
New Zealand becomes very apparent
and I, 'cause I feel, I feel, I

372
00:24:05,709 --> 00:24:08,139
feel like, like New Zealand maybe.

373
00:24:08,729 --> 00:24:09,449
Sacha: syndrome

374
00:24:09,879 --> 00:24:14,214
Brad Frost: Well, no, no, but my
understanding is that because of New

375
00:24:14,214 --> 00:24:19,764
Zealand's just location history of
the, the whole nine yards ecology.

376
00:24:19,964 --> 00:24:26,134
There's like kind of an attitude towards
like, there's, there's a finitude to

377
00:24:26,546 --> 00:24:33,056
You can't explode your population to
like billions upon billions of people.

378
00:24:33,086 --> 00:24:37,730
Like you, you can't like do I've
always understood you all to like

379
00:24:37,730 --> 00:24:44,150
have to care more about sort of, uh,
sustainability and, and like what you

380
00:24:44,150 --> 00:24:48,410
are allowing in, and there there's just
like a little bit more like thought

381
00:24:48,500 --> 00:24:53,390
to it just because of like the, the
nature of in shape of your country.

382
00:24:53,510 --> 00:24:53,930
I don't know.

383
00:24:53,990 --> 00:24:55,190
Is that, is that wrong?

384
00:24:55,190 --> 00:24:58,550
Is that, or is that, or I, I, I might
be wildly off the mark there, but.

385
00:24:58,571 --> 00:25:02,561
Sacha: is I think there is something
to that I think our isolation and our

386
00:25:02,591 --> 00:25:09,001
distance and our population size does
probably put some sort of different fences

387
00:25:09,001 --> 00:25:14,251
around what we do And I think probably
we saw that most keenly during COVID

388
00:25:14,641 --> 00:25:20,221
um when we took a different approach to
everywhere else in the world Um pretty

389
00:25:20,221 --> 00:25:24,928
much so so yeah I think I think there
is something to that hypergrowth is

390
00:25:24,928 --> 00:25:30,898
something that um is a pretty recent
phenomenon The idea that you can be global

391
00:25:30,898 --> 00:25:34,858
from day one which is a a phrase that
gets kicked around here a lot It's like

392
00:25:34,858 --> 00:25:37,558
if you're gonna build a company in New
Zealand there's no point in building it

393
00:25:37,558 --> 00:25:41,008
for the New Zealand market cause the New
Zealand market's too small So you have

394
00:25:41,008 --> 00:25:45,898
to build something that's capable of of
being global right from the start And I

395
00:25:45,898 --> 00:25:51,493
think there's um some pluses and minuses
with that as we've discovered You know

396
00:25:51,598 --> 00:25:51,948
Brad Frost: Yeah.

397
00:25:52,243 --> 00:25:55,603
Sacha: maybe maybe we don't wanna build
things that are global from day one

398
00:25:55,638 --> 00:25:56,028
Brad Frost: Right.

399
00:25:56,173 --> 00:26:04,479
Sacha: want to build things that that
work on smaller scales and uh for specific

400
00:26:04,479 --> 00:26:10,479
communities or um for specific purposes
rather than trying to be everything to

401
00:26:10,479 --> 00:26:14,679
everyone And and I think you know when
you think about design choices I wrote

402
00:26:14,679 --> 00:26:18,999
a piece last year about the the design
of the Everything app because I feel

403
00:26:18,999 --> 00:26:23,259
like the even just the look and feel
of our platform apps they're becoming

404
00:26:23,259 --> 00:26:27,369
indistinguishable You know like if you
look at the front page of your Spotify

405
00:26:27,504 --> 00:26:34,089
app it's um audio books podcasts video
podcasts they're now moving into selling

406
00:26:34,089 --> 00:26:39,519
physical books It's like the the reason
you went there Which was music you loved

407
00:26:39,669 --> 00:26:44,289
is increasingly buried under a torrent of
other things Substack the same You know

408
00:26:44,289 --> 00:26:50,724
like a platform that begins as a place
for independent writers is now video

409
00:26:50,724 --> 00:26:57,633
content um social media style short form
posts Now they've got Substack tv is what

410
00:26:57,633 --> 00:27:04,343
a chat show You know like it's um and
so they the motivation to keep everyone

411
00:27:04,343 --> 00:27:07,703
on your app for as long as possible

412
00:27:07,903 --> 00:27:08,123
Brad Frost: Yes.

413
00:27:08,328 --> 00:27:13,996
Sacha: of produces this b b the apps so
that that they're they're all the same

414
00:27:14,310 --> 00:27:14,600
Brad Frost: Yeah.

415
00:27:14,866 --> 00:27:19,486
Sacha: you know I I don't think that's
what we want We want to you know

416
00:27:19,486 --> 00:27:24,396
there's a reason that we resist chain
experiences chain restaurants or chain

417
00:27:24,396 --> 00:27:29,799
bars except when we need sort of know
the the reliability of knowing that a

418
00:27:29,799 --> 00:27:33,563
Big Mac tastes more or less the same
everywhere and the reason we resist

419
00:27:33,563 --> 00:27:37,553
that is because we want personalized
experiences You know we want we

420
00:27:37,727 --> 00:27:37,787
Brad Frost: Yeah.

421
00:27:38,303 --> 00:27:42,480
Sacha: neighborhood feel or a
local feel or a great pineapple

422
00:27:42,480 --> 00:27:43,800
fried rice You know like we

423
00:27:43,945 --> 00:27:44,335
Brad Frost: Yeah,

424
00:27:44,370 --> 00:27:46,740
Sacha: don't want it to
feel the same everywhere

425
00:27:47,006 --> 00:27:47,396
Brad Frost: yeah.

426
00:27:47,501 --> 00:27:51,236
I, I, and I love, I love that
corollary, like to the physical world.

427
00:27:51,686 --> 00:27:56,296
One of my, my favorite articles
of all times written by my, my

428
00:27:56,296 --> 00:27:59,416
friend Rachel Andrew called, that,
called The Small Shops of the Web

429
00:27:59,776 --> 00:28:02,176
or something to, to that nature.

430
00:28:02,536 --> 00:28:07,006
And at the time she was working on
like, kind of like a small scale

431
00:28:07,066 --> 00:28:11,596
content management system that was
like a, you know, a, a a paid thing.

432
00:28:11,722 --> 00:28:16,648
she describes this, that street right with
those local restaurants, so with the local

433
00:28:16,648 --> 00:28:20,926
butchered, with like the local bookseller
and with like that, the, the local

434
00:28:20,926 --> 00:28:26,806
butcher doesn't wanna scale to become
also a bookseller all of a sudden, oh, by

435
00:28:26,806 --> 00:28:28,786
the way, like here and, and here's our.

436
00:28:29,116 --> 00:28:29,326
Yeah.

437
00:28:29,326 --> 00:28:32,926
Here's our, our suite
of, of barbecue gear.

438
00:28:32,926 --> 00:28:38,896
And, and it's like, no, how about,
how about we all just like coexist?

439
00:28:38,926 --> 00:28:42,856
And it, it, it gets, it gets, I think
like what you're touching on are like

440
00:28:42,856 --> 00:28:46,486
kind of two things that are, that are,
are front of mind for me is just like

441
00:28:47,194 --> 00:28:51,454
a wholesale rethinking about growth
in general as like a desirable thing.

442
00:28:51,571 --> 00:28:53,177
growth versus sustainability.

443
00:28:53,177 --> 00:28:55,607
Like, like, we wanna sustain
the local butcher shops.

444
00:28:55,607 --> 00:28:57,617
We wanna sustain the local bookshops.

445
00:28:57,827 --> 00:29:02,057
And yes, there needs to be like
enough of a, you know, money

446
00:29:02,057 --> 00:29:03,842
coming in to keep those lights on.

447
00:29:03,982 --> 00:29:06,719
But like the, growth isn't
good in that case, right?

448
00:29:06,719 --> 00:29:09,389
Like, we want, we wanna
sustain that like healthy.

449
00:29:09,899 --> 00:29:15,899
And then there's also this, this idea
of competition versus collaboration.

450
00:29:16,229 --> 00:29:17,699
And I, I can't.

451
00:29:18,344 --> 00:29:19,094
Stress enough?

452
00:29:19,094 --> 00:29:21,734
Just like, like how unhealthy I see.

453
00:29:21,734 --> 00:29:27,703
Like any, really as time goes on, aside
from like sports, I like, competition

454
00:29:27,703 --> 00:29:35,283
is so incredibly awful when it comes
to doing things that are meant to,

455
00:29:35,373 --> 00:29:40,323
like we are all the recipients of
people competing against each other,

456
00:29:40,323 --> 00:29:41,943
countries competing against each other.

457
00:29:41,943 --> 00:29:45,220
It's companies competing against
each other we all get a shit

458
00:29:45,220 --> 00:29:46,930
experience as a result of it.

459
00:29:47,260 --> 00:29:51,370
So it's like we need to figure out
right quick how to start actually

460
00:29:51,370 --> 00:29:55,720
like collaborating with one another to
realize, oh yeah, like maybe I shouldn't.

461
00:29:56,320 --> 00:30:00,430
Be the bookseller and I should
like, we should figure out how to

462
00:30:00,430 --> 00:30:01,960
like, kind of feed one another.

463
00:30:01,960 --> 00:30:04,630
And that's what you see with
like a vibrant main street.

464
00:30:05,050 --> 00:30:08,800
Like that has the things like, yeah,
you go to that street and you're

465
00:30:08,800 --> 00:30:11,500
gonna wander up and down the street
and you're gonna have a charming

466
00:30:11,500 --> 00:30:13,330
experience, a diverse experience.

467
00:30:13,480 --> 00:30:17,980
And it's the entirety of that
charming main street, not one

468
00:30:17,980 --> 00:30:23,520
particular shop that is like, that
is contributing to, to the charm and

469
00:30:23,520 --> 00:30:25,500
to the, to the, to the ecosystem.

470
00:30:25,529 --> 00:30:28,859
Sacha: to continue that that physical
world analogy you know those vibrant

471
00:30:28,859 --> 00:30:30,538
neighborhoods don't happen by accident

472
00:30:30,685 --> 00:30:31,075
Brad Frost: Yes.

473
00:30:31,305 --> 00:30:35,685
Sacha: a whole bunch of infrastructure
that underpins a great neighborhood and

474
00:30:35,785 --> 00:30:36,025
Brad Frost: Right.

475
00:30:36,045 --> 00:30:41,655
Sacha: requires human centered governance
It it requires sort of long term thinking

476
00:30:41,655 --> 00:30:46,845
It requires a whole bunch of stuff And so
when you pull that analogy back into the

477
00:30:46,845 --> 00:30:51,945
digital world um that's when people sort
of go it's too hard Like you can't you

478
00:30:51,945 --> 00:30:55,335
can't fix it now like the genie's out the
bottle This is just what we're stuck with

479
00:30:55,599 --> 00:30:55,889
Brad Frost: Yeah.

480
00:30:56,235 --> 00:31:00,424
Sacha: I refuse to believe that because
you know I often quote Molly White when

481
00:31:00,424 --> 00:31:05,794
she talks about how the internet is still
outside the walls And um that was one of

482
00:31:05,794 --> 00:31:12,184
the most helpful sort of things I I think
for me to understand is that we've come

483
00:31:12,184 --> 00:31:18,094
to accept this handful of wall gardens
that we're all living in now but the web

484
00:31:18,094 --> 00:31:23,434
is infinite Like it just it's out there
and we can build whatever spaces we like

485
00:31:23,614 --> 00:31:29,194
We can um make whatever communities we
can throw up whatever infrastructure

486
00:31:29,194 --> 00:31:34,354
And as we were saying earlier that
that's becoming uh easier not harder

487
00:31:34,923 --> 00:31:35,143
Brad Frost: Yep.

488
00:31:35,343 --> 00:31:40,673
Sacha: and and I think the What we
have to change attitudinally is this

489
00:31:40,673 --> 00:31:45,413
tendency to go well but I have to build
something that that's for everyone Or I

490
00:31:45,413 --> 00:31:50,410
have to you know this is only a success
if it's the next Twitter or the next

491
00:31:50,470 --> 00:31:55,960
TikTok and it's like no the success
will be dozens hundreds thousands

492
00:31:55,960 --> 00:31:58,810
of great healthy neighborhoods not

493
00:31:59,090 --> 00:31:59,390
Brad Frost: Yeah.

494
00:31:59,770 --> 00:32:01,180
Sacha: giant city again

495
00:32:01,380 --> 00:32:01,770
Brad Frost: Yeah.

496
00:32:01,950 --> 00:32:04,230
No, I, I couldn't agree more.

497
00:32:04,230 --> 00:32:09,140
I think that that's, that's like really
beautiful and most of these places

498
00:32:09,470 --> 00:32:15,140
have been built as like basic human
or, or like kind of communication

499
00:32:15,140 --> 00:32:19,190
protocols or with that idea of, it's
like, ah, yes, we want like literally

500
00:32:19,190 --> 00:32:24,440
everyone to be using it because of
the aspirations of scale or whatever.

501
00:32:24,440 --> 00:32:28,775
But it's like there's, there's,
there's something intentionally,

502
00:32:28,975 --> 00:32:31,255
deliberately small, right?

503
00:32:31,255 --> 00:32:33,115
This is for New Zealand only.

504
00:32:33,262 --> 00:32:36,382
Sacha: It's a focus right
Like who is it for And

505
00:32:36,496 --> 00:32:36,886
Brad Frost: Yeah,

506
00:32:37,086 --> 00:32:41,286
Sacha: somewhere along the way like you
used to talk about product development and

507
00:32:41,330 --> 00:32:46,670
user personas and whatever and you knew
specifically who you were building for

508
00:32:47,234 --> 00:32:47,594
Brad Frost: yeah,

509
00:32:47,780 --> 00:32:51,710
Sacha: along the line the goal became well
it has to work for everyone And it's like

510
00:32:51,770 --> 00:32:55,813
we we know that it can't so I think it's
also about focus It's about coming back

511
00:32:55,813 --> 00:32:57,883
and saying who is this for And you know

512
00:32:57,908 --> 00:32:58,328
Brad Frost: yeah.

513
00:32:58,723 --> 00:33:02,533
Sacha: when when while we've been
building Lume you know we have to keep

514
00:33:02,593 --> 00:33:09,463
focusing on the fact that this is for
a a subset of people This is for music

515
00:33:09,463 --> 00:33:15,253
lovers who want to sit down and immerse
themselves in an album's experience

516
00:33:15,283 --> 00:33:21,883
It's not for everyone And um you know 80
90 of people will continue to put on a

517
00:33:21,913 --> 00:33:27,763
Spotify playlist in the background and be
perfectly content do that you know like

518
00:33:27,948 --> 00:33:28,238
Brad Frost: Yeah.

519
00:33:28,723 --> 00:33:34,342
Sacha: summer afternoon and you chuck on
aha lounge tracks whatever because all

520
00:33:34,342 --> 00:33:38,152
you're looking for is that background
music and you're not sitting down to

521
00:33:38,152 --> 00:33:40,192
immerse yourself in an artist's work

522
00:33:40,411 --> 00:33:46,381
so maintaining that rigid focus like who
is this for I think is really key And and

523
00:33:46,711 --> 00:33:50,721
along the way we sort of decided that you
know it had to be for everyone and you

524
00:33:50,721 --> 00:33:54,551
just you can't build that way and the the
products that come out the other side of

525
00:33:54,551 --> 00:33:56,471
that process are don't work for anyone

526
00:33:56,571 --> 00:33:59,631
Brad Frost: like, as you're talking
about, like music, it's like, oh, like

527
00:33:59,631 --> 00:34:03,441
you're, you're building a product that
is, that is a kind of a representation

528
00:34:03,501 --> 00:34:07,941
of what actual music is most successful.

529
00:34:07,971 --> 00:34:13,431
Music, successful in the sense
that successful music is something

530
00:34:13,431 --> 00:34:18,911
that I feel like is, is a true
reflection of, true expression of

531
00:34:18,911 --> 00:34:20,651
the human beings who created it.

532
00:34:20,801 --> 00:34:24,341
Not, not commercially successful, not
like, like anything like that, the

533
00:34:24,341 --> 00:34:27,371
goal with that, the goal is truth.

534
00:34:27,371 --> 00:34:32,754
The goal is is authentic expression
versus, is me adding that quaver to

535
00:34:32,754 --> 00:34:35,064
my voice, gonna sell some more copies.

536
00:34:35,264 --> 00:34:36,884
The thing like, that's not, that's not it.

537
00:34:36,884 --> 00:34:37,274
Yeah.

538
00:34:37,474 --> 00:34:41,014
Sacha: Last night I was lucky enough to
go and hear a New Zealand musician Julia

539
00:34:41,014 --> 00:34:47,004
Deans perform her new album through for
the first time And it's uh I guess it'll

540
00:34:47,004 --> 00:34:53,557
be out by the time this drops And it's
about her journey with cancer and it is an

541
00:34:53,557 --> 00:35:02,118
incredibly personal moving album that is
telling a story of a really difficult time

542
00:35:02,118 --> 00:35:08,148
in her life And you know there's there's
nothing more real than that And I think

543
00:35:08,248 --> 00:35:08,668
Brad Frost: Yeah.

544
00:35:08,868 --> 00:35:12,168
Sacha: of the things that frustrates me
a little bit about I mean I spend all my

545
00:35:12,168 --> 00:35:18,080
time writing and thinking about Fans and
fandom and online fan communities And one

546
00:35:18,080 --> 00:35:22,982
of the tendencies that that frustrates
me at the moment is fans trying to dig

547
00:35:22,982 --> 00:35:28,382
into what is the song about you know like
who who is this song about Or what's this

548
00:35:28,382 --> 00:35:33,217
you know like which of Taylor Swift's
exes is this song about Or you know who

549
00:35:33,217 --> 00:35:38,047
is Harry Styles dating based on this
on this song And it's like it's not a

550
00:35:38,287 --> 00:35:42,607
it's not for us to decode The artist has
made something that they're sharing with

551
00:35:42,607 --> 00:35:45,457
you It's not a Rosetta Stone for you

552
00:35:45,696 --> 00:35:45,966
Brad Frost: Yeah.

553
00:35:46,537 --> 00:35:49,507
Sacha: um greater access
to their personal life

554
00:35:49,659 --> 00:35:52,599
Brad Frost: there's something
psychologically that like drives people

555
00:35:52,599 --> 00:35:56,244
or compels people to it is like, Ooh, I
like this and I feel like I need to like.

556
00:35:57,009 --> 00:36:01,449
Get closer to it, or I need to, like,
it's like, how do I go deeper into this

557
00:36:01,449 --> 00:36:04,720
thing that like, resonates with me, right?

558
00:36:04,720 --> 00:36:10,240
It's like, it's like something, something
draws them in and attracts them to Taylor

559
00:36:10,240 --> 00:36:12,880
Swift, Terry Styles, or, or really anyone.

560
00:36:13,123 --> 00:36:15,853
and then it's like, I
got, I gotta get closer.

561
00:36:15,913 --> 00:36:20,089
Like, I, I don't know, like, is
it, is what drives that stuff or is

562
00:36:20,089 --> 00:36:22,240
it, I don't know, something else?

563
00:36:22,374 --> 00:36:25,764
Sacha: Yeah I think I think there's
a few things There's the parasocial

564
00:36:25,764 --> 00:36:30,624
aspect of I wanna know this person
or I feel like I know this person um

565
00:36:30,634 --> 00:36:30,994
Brad Frost: Hmm.

566
00:36:31,194 --> 00:36:35,216
Sacha: art or or through their
creativity And so you know I wanna

567
00:36:35,216 --> 00:36:38,101
know more they're like my best
friend and so I want to sort of

568
00:36:38,290 --> 00:36:38,740
Brad Frost: sure.

569
00:36:38,971 --> 00:36:39,271
Sacha: them

570
00:36:39,430 --> 00:36:39,880
Brad Frost: Sure.

571
00:36:39,880 --> 00:36:39,890
I.

572
00:36:40,111 --> 00:36:44,011
Sacha: there's also something that's
happening over the last sort of decade

573
00:36:44,011 --> 00:36:51,996
with um uh I I speak a bit about the
the impact of conspiracy thinking on pop

574
00:36:51,996 --> 00:36:56,166
culture and celebrity spaces And I think
there's there's something that goes on

575
00:36:56,166 --> 00:37:01,759
where people feel like there's a a puzzle
or a mystery to solve There's signs and

576
00:37:01,759 --> 00:37:07,169
signals to to be decoded I used to think
that that was kind of cute and harmless

577
00:37:07,169 --> 00:37:10,949
I now think it's a bit of an on-ramp
to much more dangerous thinking But in

578
00:37:10,949 --> 00:37:17,029
celebrity spaces it sort of takes the form
of um that paparazzi photos are always

579
00:37:17,029 --> 00:37:23,269
staged or that um you know relationships
are for PR or you know like this kind

580
00:37:23,269 --> 00:37:27,919
of and there's there's aspects of that
that are sort of fun or funny where you

581
00:37:27,919 --> 00:37:32,924
go oh was Beyonce ever really pregnant
Or you know like that sort of that's

582
00:37:32,924 --> 00:37:38,448
that feels harmless but actually takes
on quite a dark Undertone And I think

583
00:37:38,448 --> 00:37:41,808
there are some artists who lean into that
deliberately And Taylor Swift's a a great

584
00:37:41,808 --> 00:37:46,158
example She loves to hide Easter eggs for
her fans and you know like sort of drop

585
00:37:46,158 --> 00:37:50,839
signals about what's coming And and she
knows that they love that but that that

586
00:37:50,839 --> 00:37:56,039
I think that then drives like a a really
intrusive Mode for some people who are

587
00:37:56,039 --> 00:38:00,989
like well she's secretly gay and she's
trying to signal that to us by using the

588
00:38:00,989 --> 00:38:06,389
color lavender And uh you you know like
it's sort of that that piece um plays

589
00:38:06,389 --> 00:38:10,559
into something which I think is quite a
human response We love mysteries and we

590
00:38:10,989 --> 00:38:11,319
Brad Frost: Sure.

591
00:38:11,519 --> 00:38:15,779
Sacha: solving And in celebrity spaces
you know there's this mode of gossip

592
00:38:15,779 --> 00:38:22,229
called celebrity blind items or blind
items And so you'll often see um posts

593
00:38:22,229 --> 00:38:27,689
that are like which a-list celebrity
was seen making out with a you know Euro

594
00:38:27,689 --> 00:38:33,569
pop star after the Golden Globes And uh
and people are always trying to solve

595
00:38:33,569 --> 00:38:36,809
blind items and work out who who it is
that they're talking about And we love

596
00:38:36,999 --> 00:38:37,479
Brad Frost: Yeah,

597
00:38:37,499 --> 00:38:38,999
Sacha: little brain brain tickle

598
00:38:39,371 --> 00:38:44,106
but they're also uh An on ramp to
starting to think that everything we

599
00:38:44,106 --> 00:38:52,236
see is staged or fake or for PR or and
and it's not a it's not a long leap

600
00:38:52,596 --> 00:38:57,276
to then getting into some of the more
complex conspiracy thinking which leads

601
00:38:57,276 --> 00:39:03,344
us down anti-vax and Q anon and much
more complicated political kind of roots

602
00:39:03,809 --> 00:39:07,079
Brad Frost: Well, I'm sure that
AI is going to fix all of this, so

603
00:39:07,124 --> 00:39:07,304
Sacha: Oh

604
00:39:07,349 --> 00:39:08,219
Brad Frost: we have nothing to,

605
00:39:08,419 --> 00:39:10,299
Sacha: We have nothing to fear unable to

606
00:39:10,343 --> 00:39:10,673
Brad Frost: but

607
00:39:10,779 --> 00:39:12,069
Sacha: anything is real or fake

608
00:39:12,489 --> 00:39:15,620
Brad Frost: it's like those things, like,
uh, it's always weird to be like, oh

609
00:39:15,890 --> 00:39:19,869
yeah, when it comes to that like celebrity
culture, it's like, oh, poor Taylor Swift.

610
00:39:19,869 --> 00:39:21,699
And like, people are like, ha ha ha.

611
00:39:21,699 --> 00:39:22,299
And it's like, no.

612
00:39:22,299 --> 00:39:24,189
Like, man, that's a, that's a hard life.

613
00:39:24,189 --> 00:39:27,519
But also they're, they're kind of
like the canaries in the coal mine

614
00:39:27,939 --> 00:39:33,639
for what's kind of coming for us all,
which is again, this, this very real

615
00:39:33,639 --> 00:39:37,300
like, here's the thing, deep fake,
like if you could just like snap your

616
00:39:37,300 --> 00:39:39,520
fingers, especially whatever it's like.

617
00:39:39,820 --> 00:39:44,620
You don't have the, the eyeballs of,
of these like mega celebrities and

618
00:39:44,620 --> 00:39:49,360
instead it's just like neighbor trying
to slander neighbor or student trying

619
00:39:49,360 --> 00:39:54,340
to bully, you know, cyber bully or like
whatever, or stage something or whatever.

620
00:39:54,340 --> 00:40:00,825
It's like again that, that that ease of
creation as going down to next to nothing.

621
00:40:00,825 --> 00:40:04,275
To the point where any one of us
could just, you know, prompt a thing

622
00:40:04,275 --> 00:40:08,415
and, and end up with something in the
ballpark and fast forward a year or two,

623
00:40:08,415 --> 00:40:13,650
whenever it's just like no noticeable
differences in in the fidelity.

624
00:40:14,291 --> 00:40:17,286
Sacha: and and I think that works
both ways right Because we're also

625
00:40:17,286 --> 00:40:21,756
gonna see people who have done things
wrong claiming that the evidence of

626
00:40:21,786 --> 00:40:24,276
their misdeeds is fake as well You

627
00:40:24,420 --> 00:40:25,740
Brad Frost: Yeah, yeah, yeah.

628
00:40:25,746 --> 00:40:28,476
Sacha: only we're we're not far from
people saying no I wasn't in the

629
00:40:28,476 --> 00:40:30,666
Epstein files It was a deep fake So

630
00:40:30,690 --> 00:40:31,320
Brad Frost: Yeah.

631
00:40:31,356 --> 00:40:35,106
Sacha: like there's there's obviously
there's a lot of danger that underpins

632
00:40:35,106 --> 00:40:39,174
all of that And I don't know what the
right answer is I think we are seeing some

633
00:40:39,474 --> 00:40:46,094
promising signs around digital literacy
uh coming out of Finland Finland is a

634
00:40:46,184 --> 00:40:50,554
always a great place to start I dunno
what it is about the fins but they they

635
00:40:50,554 --> 00:40:56,434
seem to have it under control Um but they
they're having real success in their um

636
00:40:56,434 --> 00:41:04,234
schooling programs with teaching kids from
the youngest age to start to understand

637
00:41:04,324 --> 00:41:07,954
um what they're being fed and why And and

638
00:41:08,059 --> 00:41:08,349
Brad Frost: Yeah.

639
00:41:08,974 --> 00:41:12,394
Sacha: and I think the the rest of the
world just needs to catch up in terms

640
00:41:12,509 --> 00:41:12,799
Brad Frost: Yeah,

641
00:41:12,814 --> 00:41:13,324
Sacha: of

642
00:41:13,389 --> 00:41:13,679
Brad Frost: yeah.

643
00:41:13,774 --> 00:41:17,904
Sacha: that kind of teaching kids
defense against the dark arts And and

644
00:41:17,904 --> 00:41:21,844
unfortunately the Western response at
the moment seems to be well why don't

645
00:41:21,844 --> 00:41:23,914
we just ban kids from using the internet

646
00:41:24,126 --> 00:41:24,416
Brad Frost: Yeah.

647
00:41:24,566 --> 00:41:27,086
Sacha: is a terrible idea

648
00:41:27,666 --> 00:41:28,406
Brad Frost: Yeah, yeah, yeah.

649
00:41:28,706 --> 00:41:32,786
Sacha: you know it's gonna take
a little bit to to get past that

650
00:41:33,261 --> 00:41:34,671
panic that's going on at the

651
00:41:35,115 --> 00:41:35,535
Brad Frost: Mm-hmm.

652
00:41:35,721 --> 00:41:41,111
Sacha: Um and for people to realize that
age gating the internet only affects It

653
00:41:41,185 --> 00:41:41,405
Brad Frost: Uh,

654
00:41:41,501 --> 00:41:45,631
Sacha: affect kids Um and for a few
large scale data hacks to reveal

655
00:41:45,631 --> 00:41:49,231
everybody's uh personal information
signed up for porn sites and then

656
00:41:49,231 --> 00:41:52,111
maybe the pendulum will swing back the

657
00:41:52,150 --> 00:41:52,600
Brad Frost: yeah.

658
00:41:53,071 --> 00:41:53,731
Sacha: we'll see

659
00:41:54,310 --> 00:41:54,850
Brad Frost: yeah.

660
00:41:54,910 --> 00:41:55,270
Yeah.

661
00:41:55,270 --> 00:41:58,000
I think, I think it's like, that's
like kind of like a through line of our

662
00:41:58,000 --> 00:42:02,830
conversation so far as like the, the
answer isn't necessarily just like, things

663
00:42:02,830 --> 00:42:09,130
are bad, we need to hit the off switch,
and it's like that's one impossible

664
00:42:09,330 --> 00:42:09,840
Sacha: Yeah

665
00:42:09,970 --> 00:42:10,840
Brad Frost: a lot of respects.

666
00:42:10,840 --> 00:42:15,160
It's like, there, there's obviously you
have like personal agency just as in like,

667
00:42:15,160 --> 00:42:19,450
Carry a lot of this stuff over to things
like the decision to, to be vegan or not.

668
00:42:19,510 --> 00:42:24,910
Uh, for instance, it's like plenty of
amazing reasons to be vegan, but to just

669
00:42:24,910 --> 00:42:27,040
be like, everyone just needs to be vegan.

670
00:42:27,040 --> 00:42:28,510
And then like, we'll,
we'll get out of this.

671
00:42:28,510 --> 00:42:31,210
It's like, dude, like that's a great idea.

672
00:42:31,270 --> 00:42:35,440
And it's like, and best of luck to you
trying to, to convince the, the world,

673
00:42:35,440 --> 00:42:37,120
but like, as at a personal level, sure.

674
00:42:37,120 --> 00:42:40,630
If you wanna like throw your phone
into the ocean and go back to

675
00:42:40,630 --> 00:42:44,284
the earth, good on you and you'll
probably be healthier probably.

676
00:42:44,314 --> 00:42:51,094
But at the same time, that's not
feasible at a societal sort of scale.

677
00:42:51,094 --> 00:42:52,474
It's like, like the, the,

678
00:42:52,764 --> 00:42:57,944
Sacha: scale And also I think it it
gives up on the amazing things that

679
00:42:58,134 --> 00:42:58,734
Brad Frost: yes.

680
00:42:59,004 --> 00:42:59,574
Yeah.

681
00:42:59,594 --> 00:43:05,882
Sacha: being online So you know I'm
not I find zealots the only touch

682
00:43:05,882 --> 00:43:08,824
grass mantra annoying cause I'm like

683
00:43:09,314 --> 00:43:09,734
Brad Frost: Yeah.

684
00:43:09,964 --> 00:43:13,834
Sacha: Your screen time is 30 minutes
a day when you allow yourself Good

685
00:43:13,834 --> 00:43:18,303
on you but I still think you're
missing out do I have to work harder

686
00:43:18,303 --> 00:43:25,413
to consume the internet in a healthy
and ethical and and fabulous way Sure

687
00:43:26,062 --> 00:43:26,352
Brad Frost: Yeah.

688
00:43:26,523 --> 00:43:29,673
Sacha: I see lots of things we could
improve to make that easier for people

689
00:43:29,673 --> 00:43:32,403
Absolutely But I'm not giving up on it I I

690
00:43:32,552 --> 00:43:32,772
Brad Frost: Uh,

691
00:43:33,183 --> 00:43:38,883
Sacha: experience so much joy and
connection and um curiosity and I learn

692
00:43:38,883 --> 00:43:45,153
so much every day Um that that I think uh
turning your back on it is not the answer

693
00:43:45,807 --> 00:43:47,837
Brad Frost: I, I couldn't agree more.

694
00:43:47,837 --> 00:43:49,367
And I love how you said it earlier.

695
00:43:49,367 --> 00:43:53,797
It's like those, those, those early
years in building block years of, of

696
00:43:53,947 --> 00:43:58,027
the web as people were first getting
online, figuring out what it's all for.

697
00:43:58,216 --> 00:44:01,666
the, the literal like principles that
the worldwide web was founded on and

698
00:44:01,666 --> 00:44:06,206
the fact that it was founded through,
you know, CERN and not through like a, a

699
00:44:06,256 --> 00:44:09,916
commercial entity, although there's plenty
of stuff like around that, whatever.

700
00:44:09,916 --> 00:44:13,156
But it's like this stuff is
built at a bedrock level.

701
00:44:13,156 --> 00:44:18,376
The web is on like some of the, the
loftiest and most hopeful and optimistic

702
00:44:18,376 --> 00:44:23,843
and beautiful, I think i I ideals and
values that, humanity can aspire to

703
00:44:24,088 --> 00:44:24,298
Sacha: And I

704
00:44:24,443 --> 00:44:24,833
Brad Frost: and.

705
00:44:24,898 --> 00:44:29,869
Sacha: one of the biggest challenges with
behavior change in this way is you we

706
00:44:29,869 --> 00:44:34,456
were both in Berlin at the end of last
year and and one of the things I did at

707
00:44:34,456 --> 00:44:38,836
that conference was interview my good
friend Lucy Blackstone who runs um the

708
00:44:38,836 --> 00:44:43,296
Gen Z media uh empire Shit you should
care about one of the things that that was

709
00:44:43,296 --> 00:44:47,376
new to me in that conversation she and I
obviously talk about being online all the

710
00:44:47,376 --> 00:44:52,756
time her pointing out that for those of
us who remember the early web can see a

711
00:44:52,756 --> 00:44:57,366
path forward something different because
we remember what it was like But for her

712
00:44:57,486 --> 00:44:57,776
Brad Frost: Yeah.

713
00:44:57,936 --> 00:45:02,076
Sacha: who have grown up entirely
on platforms that doesn't form part

714
00:45:02,076 --> 00:45:03,396
of their foundation they've only

715
00:45:03,466 --> 00:45:03,766
Brad Frost: Yep.

716
00:45:04,476 --> 00:45:09,573
Sacha: platform life her skepticism
That she could ever convince you

717
00:45:09,573 --> 00:45:14,643
know her generation to want to
try something different because

718
00:45:14,643 --> 00:45:16,323
they don't know it And I I

719
00:45:16,618 --> 00:45:16,888
Brad Frost: Yeah.

720
00:45:16,988 --> 00:45:20,928
Sacha: that to me is a really interesting
challenge Like remain optimistic

721
00:45:20,928 --> 00:45:24,738
about the possibility of the web
because I remember a different web and

722
00:45:24,762 --> 00:45:25,332
Brad Frost: Yes.

723
00:45:25,638 --> 00:45:30,468
Sacha: say remember rather than
long for because it had its own set

724
00:45:30,468 --> 00:45:35,868
of flaws You know it was small and
homogenous and hard to get around and

725
00:45:35,868 --> 00:45:38,028
you know like it's I'm not utopian

726
00:45:38,067 --> 00:45:38,367
Brad Frost: Yeah.

727
00:45:38,418 --> 00:45:39,258
Sacha: early web at

728
00:45:39,477 --> 00:45:39,717
Brad Frost: Yep,

729
00:45:39,789 --> 00:45:42,789
Sacha: but I am utopian about
its possibility right And

730
00:45:42,828 --> 00:45:43,188
Brad Frost: Yes,

731
00:45:43,209 --> 00:45:47,859
Sacha: think um the more interesting
challenges what does it look like to

732
00:45:47,859 --> 00:45:52,419
show that possibility to a generation
who ha who doesn't remember it

733
00:45:52,608 --> 00:45:53,088
Brad Frost: yes.

734
00:45:53,319 --> 00:45:55,269
Sacha: um who hasn't experienced it

735
00:45:55,413 --> 00:45:55,633
Brad Frost: yep.

736
00:45:55,833 --> 00:46:00,693
Sacha: um and kind of get them
excited about the possibilities again

737
00:46:01,453 --> 00:46:01,873
Brad Frost: Yeah.

738
00:46:01,933 --> 00:46:08,653
Uh, that's, it's so amazing and, and
those, those kind of generational divides

739
00:46:08,923 --> 00:46:11,713
are, are really truly fascinating.

740
00:46:11,713 --> 00:46:16,095
And that's going to become, I think,
more pronounced, which really does put

741
00:46:16,095 --> 00:46:20,595
a lot of responsibility, but also again,
like, kind of provides that opportunity.

742
00:46:20,805 --> 00:46:21,405
It's like, oh yeah.

743
00:46:21,990 --> 00:46:24,030
The, the needs of
production are coming down.

744
00:46:24,180 --> 00:46:26,280
We've been on this ride for a long time.

745
00:46:26,280 --> 00:46:30,450
We've seen the, the, the good
aspects, the good qualities, the good

746
00:46:30,960 --> 00:46:33,090
affordances of a lot of these things.

747
00:46:33,252 --> 00:46:37,722
a lot of times misused and gone wayward
or built using the wrong things and stuff.

748
00:46:37,722 --> 00:46:40,722
And it's like, there is
kind of like that Yeah.

749
00:46:40,752 --> 00:46:43,062
Taking that and it's not nostalgia.

750
00:46:43,062 --> 00:46:46,722
It's like, it's the real, like, like
we, we got, we got like a front row

751
00:46:46,722 --> 00:46:51,312
seat to sort of see what that like
connection can, like, look like.

752
00:46:51,312 --> 00:46:54,949
Before we all kind of, put
everybody in the room and it

753
00:46:54,949 --> 00:46:56,389
all just went, went bonkers.

754
00:46:56,929 --> 00:47:00,919
I think you're, you're hinting at it
with your, your work that you're doing

755
00:47:00,919 --> 00:47:05,509
now, but also just like kind of what
needs to happen to show these, these

756
00:47:05,509 --> 00:47:11,159
younger generations that it is possible
and it, it, like it needs to exist.

757
00:47:11,159 --> 00:47:14,789
People see, you know, that, that
seeing and that experiential part

758
00:47:14,789 --> 00:47:19,649
of it I think is like really,
really necessary to show people

759
00:47:20,329 --> 00:47:25,189
Sacha: I think to learn better lessons
from the history of the internet I

760
00:47:25,389 --> 00:47:25,679
Brad Frost: Yeah.

761
00:47:25,895 --> 00:47:30,305
Sacha: I'm writing a nonfiction book
at the moment and it's a history of the

762
00:47:30,305 --> 00:47:38,045
internet through the lens of um online
fan communities And that book is about um

763
00:47:38,245 --> 00:47:44,115
the women and queer people who To my mind
are the power users of the internet over

764
00:47:44,115 --> 00:47:51,452
its history who built these fan spaces
who um came up with some of the earliest

765
00:47:51,452 --> 00:47:58,532
forms of uh self-governance of tagging of
content moderation of all of these sort of

766
00:47:58,532 --> 00:48:06,452
things that um they created out of whole
cloth uh to make these spaces healthy

767
00:48:07,082 --> 00:48:07,372
Brad Frost: Yeah.

768
00:48:07,682 --> 00:48:14,822
Sacha: and and workable for large groups
of people And um and that that's an

769
00:48:14,822 --> 00:48:20,769
untold history because we like to tell the
stories of Silicon Valley bros who Chased

770
00:48:20,769 --> 00:48:25,619
scale and made millions And it's like
can't learn the right lessons from those

771
00:48:25,709 --> 00:48:31,409
histories Um and so I think I think also
going back and sort of digging into the

772
00:48:31,559 --> 00:48:38,759
the stories of you know what happened in
the early muds and moves around governance

773
00:48:38,759 --> 00:48:44,699
and conflict and how people work those
things through what happened in um early

774
00:48:44,699 --> 00:48:50,069
Usenet groups around how you signaled
content in a subject line when something

775
00:48:50,069 --> 00:48:56,369
was essentially a list serve Um going back
to the first fan archives and how people

776
00:48:56,369 --> 00:49:02,399
thought about preservation and tagging
and taxonomies and um and all of those

777
00:49:02,399 --> 00:49:08,699
things are like crucial underpinnings
of what good healthy online spaces

778
00:49:08,913 --> 00:49:09,203
Brad Frost: Yeah.

779
00:49:09,299 --> 00:49:16,049
Sacha: like Um and instead we have
pursued this sort of revisionist

780
00:49:16,049 --> 00:49:23,191
history of the internet which is
Iconoclast who are a trip to Mars

781
00:49:23,391 --> 00:49:23,901
Brad Frost: I love it.

782
00:49:23,901 --> 00:49:24,351
I love it.

783
00:49:24,351 --> 00:49:24,561
Yeah.

784
00:49:24,561 --> 00:49:28,683
It's like, you're kind of exposing,
it's like here's all the, the sort of

785
00:49:28,863 --> 00:49:33,873
unsung heroes that have really kind of
put a lot of the foundational pieces

786
00:49:33,873 --> 00:49:38,553
for like a, a durable caring human web.

787
00:49:38,973 --> 00:49:43,323
Like a way, a way to sort of like
foster and, and build community and

788
00:49:43,323 --> 00:49:47,723
sustain it versus the, the, yeah, I'm
going to win, I'm going to compete,

789
00:49:47,723 --> 00:49:49,903
I'm going to, I'm going to go to Mars.

790
00:49:50,079 --> 00:49:52,419
you've been pointed in
that direction for a while.

791
00:49:52,419 --> 00:49:56,518
Like when you felt like, you're like,
uh, this needs to be in a book format.

792
00:49:56,718 --> 00:50:00,108
Sacha: Great question Um so my my
online journey has always been in

793
00:50:00,108 --> 00:50:05,088
transformative fan spaces And uh for
your listeners who aren't necessarily

794
00:50:05,088 --> 00:50:11,598
familiar with that um that's fans who
are engaged with um acts of creation

795
00:50:11,598 --> 00:50:13,308
around the things that they love So fan

796
00:50:13,452 --> 00:50:13,742
Brad Frost: Yeah.

797
00:50:13,968 --> 00:50:20,201
Sacha: art people who um aren't just
consuming content but creating off the

798
00:50:20,201 --> 00:50:24,381
back of it and transforming it in some
way that was where I started on the

799
00:50:24,381 --> 00:50:29,451
internet like when I first came online
which was early by um this standards of

800
00:50:29,451 --> 00:50:35,028
this country uh 93 94 the first thing I
wanted to do was find other people who

801
00:50:35,028 --> 00:50:38,988
were interested in the same things that I
was And so you know the the first spaces

802
00:50:38,988 --> 00:50:42,678
where I set up home were fan communities
And at that stage I was obsessed with the

803
00:50:42,678 --> 00:50:50,260
XFiles So I was in Alt tv XFiles and then
I discovered that there was alt TV X Files

804
00:50:51,342 --> 00:50:56,622
where people were you know writing their
own case files and stories And and that's

805
00:50:56,622 --> 00:51:01,902
where I fell in love with that whole side
of the internet And I've been there ever

806
00:51:01,902 --> 00:51:08,022
since And I you know I've gone through
all of the major technological migrations

807
00:51:08,022 --> 00:51:14,322
that fans have undergone So you know
from those Usenet groups to Yahoo Mailing

808
00:51:14,322 --> 00:51:20,982
lists Yahoo Groups then into live journal
um then into Tumblr then into social

809
00:51:20,982 --> 00:51:26,092
the social media era um and so on and so
forth And That's always been my internet

810
00:51:26,092 --> 00:51:32,133
journey and one of the things that I um
have found frustrating but instructive

811
00:51:32,133 --> 00:51:36,705
over the years is that it's pretty recent
phenomenon for people to do fandom on

812
00:51:36,705 --> 00:51:41,205
Maine right Like we've only I guess one
of the upsides of everybody existing on

813
00:51:41,205 --> 00:51:46,560
the same five platforms is that people
have started to talk about their fanish

814
00:51:46,760 --> 00:51:50,473
and obsessions and the things that
they're into much more publicly and in a

815
00:51:50,473 --> 00:51:54,913
more mainstream way But for a long time
it was incredibly taboo Like you didn't

816
00:51:55,243 --> 00:51:58,063
you didn't talk about the things you're
obsessed with And I don't just mean you

817
00:51:58,063 --> 00:52:03,424
know TV shows but movies or or musicians
or whatever it was that was something

818
00:52:03,424 --> 00:52:08,867
that you did in private uh usually under a
pseudonym and it was you know it was just

819
00:52:08,867 --> 00:52:13,007
not something that you associated with
your real government name and face And

820
00:52:13,066 --> 00:52:13,356
Brad Frost: Yeah.

821
00:52:13,637 --> 00:52:18,006
Sacha: that's a that's a new phenomenon
And I was a lawyer so there was no

822
00:52:18,006 --> 00:52:21,876
way that I was gonna talk about these
sorts of things because it was deeply

823
00:52:21,876 --> 00:52:26,946
unprofessional and uncool and you know
like I I couldn't uh and when I stopped

824
00:52:26,946 --> 00:52:32,130
being a lawyer Which is like 10 years ago
now I went to set up a and run a family

825
00:52:32,130 --> 00:52:36,390
office for a New Zealand investor but
my job was he didn't mind what else I

826
00:52:36,390 --> 00:52:42,481
was doing with my life And so I started
to write and speak at conferences about

827
00:52:42,481 --> 00:52:48,294
this intersection fandom and technology
And and the reason I was doing that was

828
00:52:48,294 --> 00:52:53,274
because I felt like the very first talk
I ever gave at a a tech conference um

829
00:52:53,274 --> 00:52:56,364
went sort of weirdly viral and it was
called how the tech sector could move in

830
00:52:56,364 --> 00:53:02,964
one direction And it was about at that
stage this was back in 20 15 20 16 we in

831
00:53:02,964 --> 00:53:05,694
tech we were obsessed with the pipeline
problem Like where are all the young

832
00:53:05,694 --> 00:53:10,614
women in stem Um you know the reason
these companies are full of Betty White

833
00:53:10,614 --> 00:53:16,314
dudes no offense is because you know we
can't encourage young women to to study

834
00:53:16,374 --> 00:53:20,649
STEM subjects or whatever we now know
that that was not The problem but at the

835
00:53:20,649 --> 00:53:24,609
time that was sort of diagnosed as being
the problem And I gave this talk about

836
00:53:24,609 --> 00:53:28,209
how part of the reason that we couldn't
find the young women in STEM was because

837
00:53:28,209 --> 00:53:32,649
we taught them that what they were doing
online was embarrassing And in actual fact

838
00:53:32,859 --> 00:53:36,399
you know hundreds of thousands of young
women were glued to their computers 24

839
00:53:36,399 --> 00:53:40,899
7 and they were teaching themselves to
be community managers and video editors

840
00:53:40,899 --> 00:53:43,959
and they were making GIF sets and they
were designing websites and they were

841
00:53:44,229 --> 00:53:49,689
doing all of the things that had they
been young men doing it in pursuit of I

842
00:53:49,689 --> 00:53:54,069
don't know knocking out their first app
would've got them hired at Google But

843
00:53:54,069 --> 00:53:59,829
because they were doing it in service
of uh boy band that we'd taught them was

844
00:53:59,829 --> 00:54:03,009
something that they shouldn't confess to
in their day-to-day lives Then you know

845
00:54:03,109 --> 00:54:07,339
off the back of that I've sort of
been writing and speaking about this

846
00:54:07,339 --> 00:54:12,349
intersection for a long time now because
I feel like fan communities are often the

847
00:54:12,349 --> 00:54:18,324
places where I can see Either the roadmap
ahead for where we should be going that

848
00:54:18,324 --> 00:54:22,844
we've overlooked or forgotten or where
I can see some of the things that are

849
00:54:22,844 --> 00:54:28,444
breaking So you know the clash between
curatorial or gatekeeping fans around

850
00:54:28,444 --> 00:54:32,824
things like the Marvel cinematic universe
versus transformative fans You know fans

851
00:54:32,824 --> 00:54:39,674
that don't wanna see new fans into F1 or
or ice hockey because they don't consider

852
00:54:39,674 --> 00:54:44,714
them to be true fans if they're there
because they liked a TV show Uh all of

853
00:54:44,714 --> 00:54:49,977
that sort of clash I think is teaches us
something really instructive about online

854
00:54:49,977 --> 00:54:55,377
life And and so yeah after talking about
it and writing about it for so long I

855
00:54:55,377 --> 00:54:59,341
was like this is a book I don't know if
it will get to be a book My agents are

856
00:54:59,346 --> 00:55:02,881
are still in the process of trying to
find a publisher for it but um hopefully

857
00:55:03,228 --> 00:55:06,948
Brad Frost: that's amazing, but like,
holy crap, what a journey and like

858
00:55:07,047 --> 00:55:11,427
it's like a deeply personal one, but
also just like, it, that feels like,

859
00:55:11,427 --> 00:55:16,227
like a real through line where it's
like you'd like deeply understand the,

860
00:55:16,287 --> 00:55:21,867
this culture that that sort of anchors
you as the, the landscape itself

861
00:55:21,867 --> 00:55:23,967
kind of keeps morphing and changing.

862
00:55:23,967 --> 00:55:25,557
You're able to sort of like see.

863
00:55:25,830 --> 00:55:29,610
riding this, this, this kind
of through line and you're able

864
00:55:29,610 --> 00:55:31,620
to sort of like deduce Yeah.

865
00:55:31,620 --> 00:55:34,020
Like, like you said, like what's
working, what's falling apart?

866
00:55:34,020 --> 00:55:37,650
Like how, I'm sure how like the
affordances of the platforms

867
00:55:37,650 --> 00:55:39,100
work or not, or, yeah.

868
00:55:39,145 --> 00:55:42,985
Sacha: And community is at the heart of
that And I think it doesn't matter how

869
00:55:42,985 --> 00:55:47,935
you experience it Like I for me it's
been fandom but but um as humans we

870
00:55:47,935 --> 00:55:52,975
crave community Like that's just that's
human nature We're built that way And

871
00:55:53,065 --> 00:55:59,305
and I think that what fandom has helped
me to see as we've moved through the

872
00:55:59,305 --> 00:56:02,995
areas of the internet is the way that
those tools and platforms and companies

873
00:56:02,995 --> 00:56:08,725
have served and have failed community
at its at its broadest level right And

874
00:56:08,725 --> 00:56:14,794
so it's a it's a pretty base human need
I think we you know it's been 20 plus

875
00:56:14,794 --> 00:56:19,930
years since Putnam wrote bowling alone
but that sort of struggled to work out

876
00:56:20,200 --> 00:56:28,080
what we lost when we lost small scale
human scale you know neighborhoods where

877
00:56:28,290 --> 00:56:32,813
everybody knew each other's needs and
and knew how to support one another And

878
00:56:32,828 --> 00:56:37,253
I I you know I think we're seeing the
rise of that again with mutual aid Um I

879
00:56:37,253 --> 00:56:41,555
think at this moment in the United States
particularly some of the the stories

880
00:56:41,555 --> 00:56:46,625
coming out of Minnesota of communities
coming together to um just really stand

881
00:56:46,625 --> 00:56:50,887
up for and support one another in just
the most straightforward ways you know

882
00:56:51,191 --> 00:56:51,411
Brad Frost: Yep.

883
00:56:51,607 --> 00:56:56,493
Sacha: and paying rent and and it's
awful that it has to come out of

884
00:56:56,709 --> 00:56:59,349
you know such a horrifying set of
circumstances But it's like we are

885
00:56:59,349 --> 00:57:00,909
wired that way We're wired that

886
00:57:00,924 --> 00:57:01,144
Brad Frost: Yes.

887
00:57:01,569 --> 00:57:05,499
Sacha: And and so as I think about
online structure and I think about

888
00:57:05,499 --> 00:57:09,729
platforms and tools and so on I'm always
community's always in the the back of

889
00:57:09,729 --> 00:57:11,229
my head as I think about those things

890
00:57:11,538 --> 00:57:14,478
Brad Frost: it's beautiful and I think
that you're, you're dead on in saying it's

891
00:57:14,478 --> 00:57:20,469
like, it, it shouldn't take human made
or natural disasters for people to, to

892
00:57:20,469 --> 00:57:22,809
sort of like come to get to that point.

893
00:57:22,809 --> 00:57:30,739
And, and also it's like, what does it
look like to design those more kind of

894
00:57:30,739 --> 00:57:35,022
like hopeful forward leaning and more
kind of creative pursuits that, ripple

895
00:57:35,022 --> 00:57:38,022
effect, that creative ripple effect that.

896
00:57:38,222 --> 00:57:43,694
The web does such a good job
at allowing for these flowers

897
00:57:43,694 --> 00:57:46,484
to bLume from other things.

898
00:57:46,484 --> 00:57:50,804
And through the lens of community where
it's like, would people individually

899
00:57:50,804 --> 00:57:55,086
be sort of s scrolling, you know,
their fan fiction about X-Files,

900
00:57:55,086 --> 00:57:57,396
like just for their own gratitude?

901
00:57:57,396 --> 00:58:02,586
Like I think what we might be innately,
fundamentally wired to create, but I

902
00:58:02,586 --> 00:58:08,166
think it's, it's probably through the
combination of creativity and community.

903
00:58:08,166 --> 00:58:09,405
It's that, that feedback loop.

904
00:58:09,405 --> 00:58:11,287
Can you, can you like, talk about that?

905
00:58:11,387 --> 00:58:16,127
Sacha: Yeah and that sort of collaboration
and and riffing and and so on Like I used

906
00:58:16,127 --> 00:58:21,257
to love that phase in in the early tiktoks
where someone would post themselves

907
00:58:21,257 --> 00:58:24,947
playing a piece of music and then someone
would stitch it accompanying them and

908
00:58:24,947 --> 00:58:28,397
so on and so on and you'd get this kind
of stacked experience and the video of

909
00:58:28,427 --> 00:58:32,897
you know seven or eight different people
making that happen But to your point about

910
00:58:32,897 --> 00:58:38,417
the the validation I guess um I I think
you're absolutely right in transformative

911
00:58:38,417 --> 00:58:42,232
fan communities it's not Like the the
reason you're in that community is to

912
00:58:42,412 --> 00:58:46,222
both consume the things that other people
are making because you're getting more of

913
00:58:46,222 --> 00:58:49,462
what you love And also to share what it is
that you are making and hope that people

914
00:58:49,462 --> 00:58:55,514
like it And and you know the the system of
kudos that a O three the main fan archive

915
00:58:55,514 --> 00:58:59,954
uses you know people are always like
there's nothing lovelier than when I get

916
00:58:59,954 --> 00:59:05,474
up every day receiving a new email from
a O three that just lists like all the

917
00:59:05,564 --> 00:59:09,104
the stories of mine that people have left
kudos on or the comments that they've left

918
00:59:09,104 --> 00:59:13,394
And and that's a beautiful a beautiful
experience And I think unfortunately like

919
00:59:13,394 --> 00:59:18,404
everything breaks at scale because it's
a dopamine hit and when people realize

920
00:59:18,404 --> 00:59:25,094
that they can achieve that dopamine hit
of getting likes and followers through um

921
00:59:25,154 --> 00:59:31,544
darker patterns that's how we wind up with
with some of these uglier um behaviors And

922
00:59:31,814 --> 00:59:35,654
you know back to that sort of conspiracy
point I think that's what keeps people in

923
00:59:35,654 --> 00:59:41,229
some of these more These darker community
spaces is that they find community and

924
00:59:41,229 --> 00:59:47,229
they find validation and they find that
dopamine hit um because they share their

925
00:59:47,229 --> 00:59:53,439
new theory that that I don't know Melania
is a wax double or whatever and they

926
00:59:53,439 --> 00:59:55,749
circle a few pictures with red ms paint

927
00:59:56,103 --> 00:59:56,598
Brad Frost: Yeah, yeah,

928
00:59:56,949 --> 00:59:59,520
Sacha: and and people like
it and they share it you know

929
00:59:59,604 --> 01:00:00,009
Brad Frost: yeah, yeah,

930
01:00:00,060 --> 01:00:05,057
Sacha: unfortunately the the same
motivators work in both directions yeah

931
01:00:05,057 --> 01:00:09,677
I agree with you I think that ability
to bring the thing that you've made to

932
01:00:09,677 --> 01:00:13,877
a community that will appreciate it um
is so powerful And I think one of the

933
01:00:13,877 --> 01:00:21,497
dangers of uh everyone doing fandom on
Maine is that we've lost those dedicated

934
01:00:21,497 --> 01:00:27,557
spaces where people felt safe to share
these things and That that brings with

935
01:00:27,557 --> 01:00:32,327
it some real challenges So one of the
things that I sort of push against is

936
01:00:32,597 --> 01:00:36,887
in fandom we have this concept of the
fourth wall which is like don't show

937
01:00:37,217 --> 01:00:41,417
the stories that you've written or the
art you've created to the actors or

938
01:00:41,417 --> 01:00:45,287
the show runners or whatever because
it's not for them Like transformative

939
01:00:45,287 --> 01:00:47,567
fandom happens after they've made their

940
01:00:47,741 --> 01:00:47,831
Brad Frost: Mm.

941
01:00:48,167 --> 01:00:53,777
Sacha: And it's for a community that
understands um what it's about and and

942
01:00:53,777 --> 01:00:58,727
its tropes and its um conventions and and
whatever But of course the problem is now

943
01:00:58,727 --> 01:01:04,787
fandoms destroyed that fourth wall like
everything's happening on TikTok Um HBO

944
01:01:04,787 --> 01:01:09,848
is hiring fan editors to make trailers
and actors are constantly being asked

945
01:01:09,848 --> 01:01:13,918
about the fan fiction that's written
about them and so on And we can kind of

946
01:01:13,918 --> 01:01:17,788
rail against that as much as we like but
I think we've probably lost that battle

947
01:01:17,888 --> 01:01:20,558
Brad Frost: but maybe it's
like, there, there's room for,

948
01:01:21,188 --> 01:01:22,358
it's like all of the above.

949
01:01:22,358 --> 01:01:25,658
I know that there's, it's in subway
shape or form, it's like, yeah.

950
01:01:25,658 --> 01:01:29,888
It's, it gets fuzzy to the point
where you, you will like dilute

951
01:01:30,068 --> 01:01:33,398
the, the, the purity of like
the thing or the, or whatever.

952
01:01:33,398 --> 01:01:38,513
But at the same time, like there, there,
there's something to pluralism as like

953
01:01:38,513 --> 01:01:42,503
a concept to kind of like lean into a
little bit, which is just like, oh, okay.

954
01:01:42,503 --> 01:01:42,773
Like.

955
01:01:42,973 --> 01:01:47,503
We don't need to like necessarily
like, agree on these things, that

956
01:01:47,503 --> 01:01:53,507
there's like a lot of room under
some, some general umbrellas, I don't

957
01:01:53,507 --> 01:01:57,467
know, uh, maybe that's just I'm not
a part of, of the fandom communities,

958
01:01:57,502 --> 01:02:01,402
Sacha: I think I think that's right
I think it's just whenever you take

959
01:02:01,402 --> 01:02:06,622
something out of its context and
put it up for public scrutiny that

960
01:02:06,767 --> 01:02:06,947
Brad Frost: right?

961
01:02:07,072 --> 01:02:10,870
Sacha: be and I think the problem with
fandom is often it's held up as an object

962
01:02:10,870 --> 01:02:12,970
of ridicule or it's held up as a kind of

963
01:02:12,994 --> 01:02:13,354
Brad Frost: Yeah,

964
01:02:13,420 --> 01:02:14,920
Sacha: crazy people are doing you know

965
01:02:15,004 --> 01:02:15,874
Brad Frost: yeah, yeah.

966
01:02:15,874 --> 01:02:16,264
Sure,

967
01:02:16,495 --> 01:02:21,970
Sacha: I I think that's kind of the the
fear and that's why fandom spaces were

968
01:02:21,970 --> 01:02:24,130
always retreats or or places where you

969
01:02:24,214 --> 01:02:24,574
Brad Frost: Yeah.

970
01:02:24,619 --> 01:02:24,909
Yeah.

971
01:02:24,914 --> 01:02:25,354
Yeah.

972
01:02:25,570 --> 01:02:28,670
Sacha: and I think those spaces remain
important and it's one of the things that

973
01:02:28,670 --> 01:02:33,140
I hate about the social media bands for
teens is the internet has always been

974
01:02:33,140 --> 01:02:39,680
a place for Um young people to explore
questions of identity of you know whether

975
01:02:39,680 --> 01:02:44,448
that's sexual orientation or gender or
even just the things that they like and

976
01:02:44,448 --> 01:02:51,333
are into And um and it's where they can
find their communities which may not exist

977
01:02:51,333 --> 01:02:56,763
geographically locally in their school
system Uh and the internet's always played

978
01:02:56,763 --> 01:03:03,843
a really important role in that And I
think one of the huge dangers of saying

979
01:03:03,843 --> 01:03:09,513
well we just shouldn't let teens on social
media is we're taking away that safe space

980
01:03:09,693 --> 01:03:11,793
for exploration and connection and where

981
01:03:11,912 --> 01:03:12,202
Brad Frost: Yeah.

982
01:03:12,543 --> 01:03:17,003
Sacha: good information and where they can
find people who you know are are into the

983
01:03:17,003 --> 01:03:21,653
same things or asking the same questions
and um that that's a real danger I think

984
01:03:22,112 --> 01:03:25,142
Brad Frost: Yeah, and it's, again,
it's that, that knee jerk, like,

985
01:03:25,202 --> 01:03:28,772
just, just turn it off and, and
maybe all this will like go away.

986
01:03:28,772 --> 01:03:29,792
And of course it won't.

987
01:03:29,792 --> 01:03:33,413
It's like, and kids are freaking
resourceful and like, everyone in my

988
01:03:33,413 --> 01:03:37,013
life, it's like, it's like, oh yeah,
everyone will like, find, find the ways.

989
01:03:37,013 --> 01:03:43,023
But, You think about the TikTok dances or
you think about just the, the sheer effort

990
01:03:43,053 --> 01:03:49,164
and creative in intellectual and creative
and technical skill that goes into sort of

991
01:03:49,164 --> 01:03:52,284
like putting things like videos together.

992
01:03:52,284 --> 01:03:56,424
Like I, I've been slinging a lot of videos
and audio, so it is like, oh my God.

993
01:03:56,424 --> 01:03:58,314
Like these are like massive skills.

994
01:03:58,514 --> 01:04:01,634
Back to what you're talking about
with like the, the gender divide.

995
01:04:01,634 --> 01:04:05,264
It's like, yeah, there's like this,
this, this literacy, this fluency

996
01:04:05,264 --> 01:04:13,004
in these very technical and valuable
mediums, and we're like using all of

997
01:04:13,004 --> 01:04:19,244
these things together to explore who we
are, but also how we fit into the world.

998
01:04:19,925 --> 01:04:21,065
Sacha: yeah and I think that's one

999
01:04:21,104 --> 01:04:21,494
Brad Frost: Yeah,

1000
01:04:21,694 --> 01:04:25,054
Sacha: of everyone being in the same
place is that these young women are

1001
01:04:25,054 --> 01:04:29,644
finally being recognized for what they're
doing You know like they should be

1002
01:04:29,864 --> 01:04:30,224
Brad Frost: Yeah.

1003
01:04:30,334 --> 01:04:33,364
Sacha: HBO They're incredibly talented

1004
01:04:33,854 --> 01:04:34,214
Brad Frost: Yeah.

1005
01:04:34,454 --> 01:04:34,874
Yeah.

1006
01:04:35,109 --> 01:04:37,329
Sacha: you know there's
there's pluses and minuses

1007
01:04:37,994 --> 01:04:38,834
Brad Frost: Amazing.

1008
01:04:38,864 --> 01:04:42,314
Well, I, I, I mean, I think, I
think that this is, this is great.

1009
01:04:42,314 --> 01:04:45,724
I think that, like we've covered,
it's like there's, the spirit of

1010
01:04:45,724 --> 01:04:50,699
the web is still here, held in
the hearts of the people who have

1011
01:04:50,699 --> 01:04:53,189
been online for, for a long time.

1012
01:04:53,189 --> 01:04:57,229
And there's a, there's a real
challenge, but also a real opportunity

1013
01:04:57,229 --> 01:05:02,559
to kind of like reclaim some of
that real authentic, you know,

1014
01:05:02,829 --> 01:05:06,969
community driven, like human led.

1015
01:05:07,169 --> 01:05:13,679
Like deliberate, intentional, good,
creative spaces and to carve that

1016
01:05:13,679 --> 01:05:16,679
out maybe at scale, but probably not.

1017
01:05:16,879 --> 01:05:21,424
And, and just, just looking for those
opportunities to sort of like, not

1018
01:05:21,424 --> 01:05:25,804
necessarily like, yeah, like hit, hit
the off switch, but rather like, how

1019
01:05:25,804 --> 01:05:31,774
do we educate, improve and, and kind
of show a better way like that, that,

1020
01:05:31,774 --> 01:05:35,964
that really, to me at least, like, kind
of like that, that's my own personal

1021
01:05:35,964 --> 01:05:37,434
instincts have kind of gone there.

1022
01:05:37,434 --> 01:05:40,964
It's just like, it's one thing
to just kind of, anybody could

1023
01:05:40,964 --> 01:05:42,194
throw out some commentary.

1024
01:05:42,194 --> 01:05:48,044
Like, yeah, this all sucks and there's
a lot of validity to that commentary,

1025
01:05:48,044 --> 01:05:51,914
but at the same time it's like, yeah,
but like, what are we gonna do about it?

1026
01:05:52,004 --> 01:05:55,484
It sounds like you're doing some
really cool stuff, uh, with Lume

1027
01:05:55,834 --> 01:05:57,304
and, and I'm excited to see.

1028
01:05:57,709 --> 01:05:58,489
Where it goes.

1029
01:05:58,489 --> 01:06:02,179
'cause I, I, I, I love how you're
describing it and like, kind

1030
01:06:02,179 --> 01:06:06,719
of like reclaiming that, more
holistic, more connected, more

1031
01:06:06,719 --> 01:06:11,279
kind of just like human connection
with the, the art and the artists.

1032
01:06:11,279 --> 01:06:15,299
I, I think that that's like a
really cool place to operate in.

1033
01:06:15,299 --> 01:06:18,119
So I'm excited to see
where you go with it.

1034
01:06:18,169 --> 01:06:20,194
Sacha: Yeah More q less feed

1035
01:06:20,576 --> 01:06:21,896
Brad Frost: More q less feed.

1036
01:06:21,896 --> 01:06:22,916
I freaking love it.

1037
01:06:23,168 --> 01:06:23,888
last question.

1038
01:06:23,888 --> 01:06:29,798
The only other sort of structured question
in, in the show is, uh, what music do

1039
01:06:29,858 --> 01:06:32,408
you want more people to know about?

1040
01:06:32,558 --> 01:06:35,948
Uh, you mentioned the artists
you went and saw last night.

1041
01:06:35,948 --> 01:06:37,328
Remind me her name again.

1042
01:06:37,528 --> 01:06:38,368
Julia Deans.

1043
01:06:38,368 --> 01:06:38,458
Yeah.

1044
01:06:38,658 --> 01:06:45,748
Sacha: yeah what That's such a great
question What music Um I think I would

1045
01:06:45,748 --> 01:06:53,341
really like to recommend a New Zealand
album it's called WTA Anthem I'll send you

1046
01:06:53,341 --> 01:06:59,958
the link so that you can put it in your
show notes But it was an album that was

1047
01:06:59,958 --> 01:07:05,118
recorded here a couple of years ago and
it's a whole lot of New Zealand artists

1048
01:07:05,388 --> 01:07:11,688
all recording in Al Maori which is um
our indigenous language And a lot of them

1049
01:07:11,688 --> 01:07:17,598
had to learn uh the songs They weren't
they're not native speakers Um and it's

1050
01:07:17,598 --> 01:07:23,448
just a really really beautiful album and
a beautiful expression of the language

1051
01:07:23,508 --> 01:07:25,998
Um so yeah that'll be my recommendation

1052
01:07:26,038 --> 01:07:26,968
Brad Frost: that's amazing.

1053
01:07:26,998 --> 01:07:27,898
That's amazing.

1054
01:07:27,898 --> 01:07:30,808
Yeah, I, I'm very curious,
just your description of, it's

1055
01:07:30,808 --> 01:07:34,648
very, very intriguing, so I'm
gonna have to give it a listen.

1056
01:07:34,648 --> 01:07:38,368
So, yeah, definitely, uh, link that up
here and we'll make sure to, to get it

1057
01:07:38,368 --> 01:07:42,538
out there and putting, putting a playlist
together of, of all of the stuff too.

1058
01:07:42,538 --> 01:07:48,134
So, the real last question is like, where
could people, go to find you, support you?

1059
01:07:48,164 --> 01:07:50,474
Where, where do you wanna
point people, direct people,

1060
01:07:50,504 --> 01:07:52,424
uh, to where are you online?

1061
01:07:53,165 --> 01:07:58,115
Sacha: Just come to my my website
Sacha judd.com and you can sign up

1062
01:07:58,115 --> 01:08:02,135
for my newsletter there which is
called What We Love Matters It's free

1063
01:08:02,135 --> 01:08:07,445
and every week you'll get a little
essay from me about pop culture Harry

1064
01:08:07,445 --> 01:08:13,685
Styles the internet space and it
always finishes with a photo from my

1065
01:08:13,685 --> 01:08:18,515
giant Lego city which I hope brings
a little bit of joy to people's lives

1066
01:08:19,101 --> 01:08:19,881
Brad Frost: Beautiful.

1067
01:08:19,971 --> 01:08:20,691
Beautiful.

1068
01:08:21,141 --> 01:08:22,071
Uh, amazing.

1069
01:08:22,071 --> 01:08:25,011
Well, thank you Sacha so much
for, for being on the show.

1070
01:08:25,011 --> 01:08:29,001
And, uh, hopefully, uh, I'll, I'll
meet up with you and we'll get

1071
01:08:29,001 --> 01:08:33,321
some, uh, Uber Eats, uh, Thai food,
uh, whenever I come visit you.

1072
01:08:33,521 --> 01:08:33,881
Sacha: Thank

1073
01:08:34,055 --> 01:08:34,775
Brad Frost: All right.

1074
01:08:34,835 --> 01:08:35,885
Thanks very much.