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- Today we talk to Danny Namerow.

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Many of the people we've met

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with on this show have
sold their businesses

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to private equity funds.

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Many of them have gone incredibly well.

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Danny actually regrets his decision,

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and even though he got
an amazing valuation

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for the company at 12 times earnings,

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he lost something along the way.

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He lost the legacy of
the business he built.

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He had over 6,000 customers
at the peak of his company,

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and 90% of them went away
after he sold the business.

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And so if he had to do it over again,

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he actually wouldn't sell

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or he would've sold to someone different.

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And so I think the lessons

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that we learn from Danny in this episode

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are really important ones.

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Welcome back to The Turn.

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I'm Kory Mitchell of Iconic Founders.

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The Turn is where blue collar founders

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talk about the businesses they've built,

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the value they've created,

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and what comes next after they sell.

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Welcome to The Turn, Danny Namerow.

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Super excited to hear your story.

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I love the fact that you've
kind of moved your life

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to a warm tropical climate post exit.

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So gonna want to hear all about it.

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Maybe as we get going, maybe just tell us,

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tell us a little bit about
you and your background.

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- The easiest way to say
it is that I'm guilty

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of dropping out of two
really good universities

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and becoming an electrician,
which my father was,

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was essentially punishment.

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I joke about it now, it's been
almost a 30 year punishment.

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That was my last chance

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to continue to live in the house.

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And it turned out that, you know,

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working with my hands, being
able to see things grow

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and be constructed on
a daily basis, for lack

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of a better term, was
exactly what I needed.

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Sitting at a desk is not
necessarily my cup of tea.

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- So your dad was an electrician.

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Did he own a business?

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- He owned a company that
was named after my brother

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and I, Geordan Electric.

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So I named my electrical
company after my sister

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because she said, how come
all of the men in the family

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get to have--
- I love that.

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- You know, the names of
the companies be named

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after themselves and the sons

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and the brothers, so on and so forth.

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So Ferran is my sister's first name.

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- I love that.

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What was your dad like that
made him go into business

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and how did that inspire
you to start your own thing?

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- So my father is very traditional
and still is to this day.

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The first thing I learned
from my father was not

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to put all of your eggs in one basket.

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So in that regard, we
worked on three homes

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for one family for
approximately nine years.

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The smallest home was
around 16,000 square feet.

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And initially when this
relationship started

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between this gentleman

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and my father, everything
was very warm, very familial,

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but the more the money
accrued for this man

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and his family, the
more distant he became.

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And eventually my father wasn't
dealing with this person.

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He was dealing with the
accountant, he was dealing

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with the secretary of the
accountant, so on and so forth.

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And it became very impersonal.

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I watched my father between
decisions that he made

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as well as an injury that
he got in a car accident,

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kind of watch that business
dwindle down to nothing.

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- Talk about customer concentration risk.

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- Major.

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I mean, it was unbelievable.

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And by the way, the things that I learned

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on these jobs were priceless.

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But there was

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that hard lesson wherein
you must diversify.

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I taught for six years.

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I taught electrical theory, contracting,

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the National Electrical
Code, so on and so forth.

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And it was during a
period wherein I took off

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because my second daughter was being born,

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that I had planned on
spending a lot of time

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with my new daughter as well as my wife,

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and trying to be as
supportive as possible.

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I then had another in
rush of requests for work

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and that's where Farryn Electric was born.

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- Tell us about those early
years of being in business.

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Like what worked, what didn't work,

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and how did you take some of those lessons

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to make a successful business

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that was eventually become sellable?

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- When I started Farryn Electric,

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I really thought the epitome
of success was working

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for builders, was working
on large luxury homes.

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And so I would say for the
first three of the eight years

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that I owned Farryn
Electric, we were working

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for luxury home builders in
the main line of Pennsylvania.

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And we were losing money.

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We were in the red every stinking year.

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So I didn't learn the
lesson that I should have

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at that particular point.

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It was when I brought in certain people

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and they say, surround
yourself with people

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that are smarter than you,
especially in certain areas

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of business.

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And this particular gentleman,

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I'll gladly mention his name, John Neil,

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he's a very good friend to this day.

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And he said, you've gotta do two things.

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You need to diversify.

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And what he meant by that was,
stop working for builders.

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Get into the service business,

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start using flat rate pricing,
start offering packages.

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And that is when we saw
this business just take off.

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It was unbelievable.

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The difference in the success that we had

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with the business was night

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and day between working for builders

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and working directly with the homeowner.

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- Diversify, flat rate
pricing and packaged pricing.

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I understand diversification, of course.

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Tell us what you mean
by flat rate pricing.

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- So we were really
killing the business by,

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you know, delivering
our proposals based upon

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time and material.

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Now, flat rate pricing is
based upon time and material,

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however, it just kind of condenses things

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and it allows you to work a lot quicker.

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So with the flat rate
pricing, you're gathering

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all of your expenses,
you're adding your profit

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plus possibly a little bit more.

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And you obviously, putting in the net

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that you would like to get, the net margin

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that you would like to get.

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And now all of a sudden, you
have the capability of going

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to somebody's house and
immediately telling them

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how much a job is gonna cost.

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There's no wait time.

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It cuts down on decision making
time, so on and so forth.

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And it really, really
expedites the process,

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which makes you much more successful.

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- That puts a lot of risk on you

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if your guy prices it
wrong, how do you figure out

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how to train that team
who has the real potential

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to put you at risk out there
when they're estimating jobs?

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- We had our greatest success

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with a company called ServiceTitan,

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and I'm sure you're
familiar with ServiceTitan.

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We tried a few others.

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So with ServiceTitan, I could in real time

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see exactly

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what these guys were doing
when they were pricing the job.

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Another thing that is
absolutely important is

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that when you do this,

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you're essentially asking an electrician

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to become a salesperson.

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And not everyone is going
to connect with that,

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but I truly believe that
everyone is a good salesperson

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as long as they do one thing.

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And that's just be themselves.

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So we had guys that were
excellent, excellent salespeople,

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and you know, another gentleman

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who would ended up being my
right hand man in the field,

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a gentleman by the name of
Robert was in his own words,

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a horrible salesperson.

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And I said to him, well,
grasp that, embrace that.

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In other words, just be yourself.

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And when you do that, you'll learn.

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When Rob settled down

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and just became himself,
essentially stopped trying to sell

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and just dispensed information,

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he literally sold the largest service job

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that Farryn Electric
ever was contracted for.

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And it was a little over a
hundred thousand dollars.

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It was about $123,000 worth of work.

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- What was your typical size job?

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- The smaller the better.

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In other words, I truly believe
that the quicker we get in,

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the quicker we get out,
the more money we make.

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So we were trying with one man

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or one team, I should say,
to do an average of two

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to three jobs in a specific workday.

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Essentially, you know,
looking in the three

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to $4,000 range was a
success for us for sure.

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- People have this idea
that big jobs are better

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and my experience is the exact opposite.

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The bigger thing, the bigger takeaway

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from an exit ability
standpoint, buyers hate them

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because they say, I have
no idea if that big job

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that they got that Danny got
last year is ever coming back.

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But it's a lot easier to understand

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how I'm gonna spin up my
marketing machine and get two

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and $3,000 jobs over
and over and over again.

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And if I lose one of them, guess what?

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It's not gonna kill my month,
might suck for the day.

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And at the same time, to your point,

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you're in and out, you're
getting paid much quicker

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so your cash flow's better

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and the margins tend to be
just dramatically better

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on those small jobs.

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- Indeed, I completely agree.

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- I hate to do this, but I wanna dive more

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into this sales guy concept.

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What you just said is you
actually believe every one

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of those people can sell.

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I wanna like dig into that for a minute

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because everybody I know in
this contracting arena struggles

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with this exact concept.

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- The key is to make
it as easy as possible

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for them to educate the client

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as well as really educate them.

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In other words, you know,
my father used to say,

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you've got two ears and one mouth.

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Use them proportionately.

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So you need to learn
how to shut your mouth,

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listen to the needs of the
client, and then come back

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and kind of redirect where they're going

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or become the conductor
again, if you will.

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I truly believe that just about anyone

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can become a good salesperson.

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- I wanna dive into one more
concept before we start,

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before we start kind
of getting to the meat

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of the conversation,
which is to, you know,

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building your business to sell it,

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but this package pricing,

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can you just tell us a little
bit what you mean by that

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and why that was critical for you?

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- Cannot necessarily be done
in every single scenario,

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but you'd be surprised or
people would be surprised

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at how many times

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or how many situations
you can use packages.

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And why do we use packages?

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It's very simple.

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If I give somebody one
price, they have two choices.

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I either get a yes or I get a no.

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And it's all built into the human psyche.

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If you've, you know, you try to aim

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at giving a customer three options

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00:12:05,787 --> 00:12:07,800
and going back to the human
psyche, they never want

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to be the cheapest, right?

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00:12:09,480 --> 00:12:12,090
They never wanna do the
most expensive thing,

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00:12:12,090 --> 00:12:15,120
although I love the
customers that always did.

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They're always gonna fall
into that middle package.

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00:12:17,760 --> 00:12:20,610
I believe the statistics say around 70%

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00:12:20,610 --> 00:12:23,400
of the time they're gonna
fall into that middle package.

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So then you can kind
of flip it on its head.

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And what I mean by that is
put your most interesting,

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your most profitable,

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00:12:35,525 --> 00:12:39,330
the parts that are most easy to install.

256
00:12:39,330 --> 00:12:41,372
Throw 'em all in the middle package.

257
00:12:41,372 --> 00:12:42,690
(bright music)

258
00:12:42,690 --> 00:12:45,540
- One of the things that's
not talked about enough

259
00:12:45,540 --> 00:12:49,200
is if you're selling
a service by the hour,

260
00:12:49,200 --> 00:12:51,030
think of law firms,

261
00:12:51,030 --> 00:12:52,890
think of accounting firms.

262
00:12:52,890 --> 00:12:56,580
Well a lot of construction
firms also sell by the hour.

263
00:12:56,580 --> 00:13:00,090
And one of the challenges of
selling things by the hour is

264
00:13:00,090 --> 00:13:02,010
that you're automatically capped

265
00:13:02,010 --> 00:13:05,280
at how many hours you can
sell per person, right?

266
00:13:05,280 --> 00:13:08,610
The average guy works 2080 hours a year.

267
00:13:08,610 --> 00:13:11,100
You're capped at selling
that many hours in a year.

268
00:13:11,100 --> 00:13:14,340
Danny talks to us about value selling.

269
00:13:14,340 --> 00:13:19,170
If you can figure out how to
actually sell for more value

270
00:13:19,170 --> 00:13:23,160
per revenue hour, you're able
to unlock tremendous amount

271
00:13:23,160 --> 00:13:25,080
of profitability in your company.

272
00:13:25,080 --> 00:13:28,620
Danny changed his pricing from time

273
00:13:28,620 --> 00:13:32,490
and materials to fixed price contracts.

274
00:13:32,490 --> 00:13:36,210
And what that allows you to do
is increase your productivity

275
00:13:36,210 --> 00:13:40,560
and therefore increase
your margin per man hour.

276
00:13:40,560 --> 00:13:43,440
And when he unlocked that lesson,

277
00:13:43,440 --> 00:13:46,343
the profitability in his company
just went through the roof.

278
00:13:47,220 --> 00:13:50,070
And now a little bit about our sponsor.

279
00:13:50,070 --> 00:13:52,740
I live in Colorado, super dry here,

280
00:13:52,740 --> 00:13:55,410
and for years I put an
electrolyte in my water.

281
00:13:55,410 --> 00:13:57,630
It just makes me want to drink it more.

282
00:13:57,630 --> 00:14:00,300
I tell all the businesses I work with,

283
00:14:00,300 --> 00:14:01,800
keep your guys hydrated.

284
00:14:01,800 --> 00:14:03,300
We talk about hydration as one

285
00:14:03,300 --> 00:14:05,250
of the number one points of safety.

286
00:14:05,250 --> 00:14:06,810
I've been using Salt of the Earth.

287
00:14:06,810 --> 00:14:09,240
This stuff's great, it's got great flavor.

288
00:14:09,240 --> 00:14:10,290
You can just throw 'em in your bag

289
00:14:10,290 --> 00:14:12,480
and wherever you go, just
throw it in the water bottle.

290
00:14:12,480 --> 00:14:13,500
It'll keep you hydrated.

291
00:14:13,500 --> 00:14:14,333
And they taste great.

292
00:14:14,333 --> 00:14:16,800
The grapefruit's my favorite flavor.

293
00:14:16,800 --> 00:14:18,810
They also have this four
pack that's pretty sweet.

294
00:14:18,810 --> 00:14:20,130
You can try 'em all.

295
00:14:20,130 --> 00:14:22,710
And now they've introduced the creatine,

296
00:14:22,710 --> 00:14:24,480
which is also awesome

297
00:14:24,480 --> 00:14:25,680
because it's one of these things

298
00:14:25,680 --> 00:14:26,850
everyone's talking about now.

299
00:14:26,850 --> 00:14:28,900
You gotta get your creatine in every day.

300
00:14:29,895 --> 00:14:33,300
So try Salt of the Earth for
all the listeners of The Turn,

301
00:14:33,300 --> 00:14:35,220
you can get a 15% discount.

302
00:14:35,220 --> 00:14:38,733
Just use code iconic or click
the link in the show notes.

303
00:14:39,840 --> 00:14:41,070
This stuff is gold.

304
00:14:41,070 --> 00:14:41,970
I love it.

305
00:14:41,970 --> 00:14:43,170
What's the trajectory

306
00:14:43,170 --> 00:14:46,350
of the business now moving
from this point forward?

307
00:14:46,350 --> 00:14:48,663
- It was unbelievable.

308
00:14:49,868 --> 00:14:51,900
We skyrocketed in revenue.

309
00:14:51,900 --> 00:14:55,440
I actually paired down the
amount of people working

310
00:14:55,440 --> 00:14:57,160
for me out in the field

311
00:14:58,744 --> 00:15:02,520
and we just, like I said,
the success of the business,

312
00:15:02,520 --> 00:15:06,870
the fact that we had
six teams on the road,

313
00:15:06,870 --> 00:15:08,820
I believe it was six at the very end,

314
00:15:08,820 --> 00:15:12,540
but had a book of over 4,000 clients

315
00:15:12,540 --> 00:15:16,230
just tells you how successful we became.

316
00:15:16,230 --> 00:15:19,800
So it was literally night and day.

317
00:15:19,800 --> 00:15:22,290
We went from struggling

318
00:15:22,290 --> 00:15:23,970
and having to take lines of credit

319
00:15:23,970 --> 00:15:27,210
to me starting a car collection

320
00:15:27,210 --> 00:15:29,403
because we had so much extra money.

321
00:15:30,407 --> 00:15:33,690
So yeah, the trajectory
was quite astonishing

322
00:15:33,690 --> 00:15:34,860
to say the least.

323
00:15:34,860 --> 00:15:37,740
- So were you 100% owner of the company?

324
00:15:37,740 --> 00:15:39,150
- Yes.
- Okay.

325
00:15:39,150 --> 00:15:41,550
So this is your baby,
you're building it out.

326
00:15:41,550 --> 00:15:44,640
I know that one of the things you did

327
00:15:44,640 --> 00:15:49,640
is you got involved in a
program with Goldman Sachs.

328
00:15:50,010 --> 00:15:53,460
Tell us what that was called
and what that meant for you.

329
00:15:53,460 --> 00:15:58,460
- Goldman Sachs 10K SB was
a pivotal moment for me

330
00:15:58,800 --> 00:16:00,210
and there's two reasons why.

331
00:16:00,210 --> 00:16:01,800
On the very first day,

332
00:16:01,800 --> 00:16:04,860
and the very first thing
that was asked of us was,

333
00:16:04,860 --> 00:16:06,390
what's your exit plan?

334
00:16:06,390 --> 00:16:11,100
And as soon as they said that,
I remembered exactly a lesson

335
00:16:11,100 --> 00:16:12,360
that my father taught me

336
00:16:12,360 --> 00:16:15,840
and that was when running
wire from point A to point B,

337
00:16:15,840 --> 00:16:19,230
it is imperative that you put the boxes,

338
00:16:19,230 --> 00:16:24,230
aka, the destination,
you fix them to the wall,

339
00:16:24,690 --> 00:16:28,470
you set them because how can
you run a wire from point A

340
00:16:28,470 --> 00:16:31,950
to point B if you don't know
where point A and point B are?

341
00:16:31,950 --> 00:16:34,227
We can take that analogy

342
00:16:34,227 --> 00:16:38,130
and we can certainly
apply it to the business.

343
00:16:38,130 --> 00:16:41,430
In other words, I have to know everyone

344
00:16:41,430 --> 00:16:45,870
who is in business has to
know what their exit plan is.

345
00:16:45,870 --> 00:16:49,230
The other thing that
was absolutely pivotal,

346
00:16:49,230 --> 00:16:51,360
and I immediately went home

347
00:16:51,360 --> 00:16:55,560
and started creating this,
create a document about

348
00:16:55,560 --> 00:16:59,040
what would Danny want in this situation,

349
00:16:59,040 --> 00:17:03,085
what would Dan do in this
particular situation?

350
00:17:03,085 --> 00:17:04,990
So creating SOPs for the business

351
00:17:06,360 --> 00:17:11,360
was pivotal with regard to
what I learned in 10K SB

352
00:17:12,843 --> 00:17:16,173
and having a structured
exit plan was also pivotal.

353
00:17:17,070 --> 00:17:20,640
- I'm curious, in your
version of an exit plan,

354
00:17:20,640 --> 00:17:21,960
what were some of the key things

355
00:17:21,960 --> 00:17:24,060
that you remember putting in the document?

356
00:17:25,740 --> 00:17:26,573
- Wow.

357
00:17:26,573 --> 00:17:28,290
Well, it certainly wasn't
selling my business.

358
00:17:28,290 --> 00:17:32,190
It was really leaving
a legacy for my family.

359
00:17:32,190 --> 00:17:35,340
That was my ultimate focus.

360
00:17:35,340 --> 00:17:37,620
If I had to do it over again,

361
00:17:37,620 --> 00:17:40,143
I probably would've
followed my initial thought,

362
00:17:41,557 --> 00:17:44,760
which was keeping the
business, scaling it,

363
00:17:44,760 --> 00:17:47,820
stacking it, and essentially
either leaving it

364
00:17:47,820 --> 00:17:52,500
for my employees to run
or giving it to my family.

365
00:17:52,500 --> 00:17:55,920
We had a new revenue
target every single year.

366
00:17:55,920 --> 00:18:00,600
Really it came down to what
I refer to as stackability.

367
00:18:00,600 --> 00:18:04,860
In other words, in any
business, if you have expertise,

368
00:18:04,860 --> 00:18:07,860
and I'll go to the
electrical side of things,

369
00:18:07,860 --> 00:18:09,870
if you have an expertise
in electrical business,

370
00:18:09,870 --> 00:18:13,410
if you have a warehouse
with all kinds of parts

371
00:18:13,410 --> 00:18:15,600
and materials and things
like this, you know,

372
00:18:15,600 --> 00:18:17,140
we kind of put the blinders on

373
00:18:18,221 --> 00:18:21,300
and have this singular focus

374
00:18:21,300 --> 00:18:24,273
on being a residential electrician.

375
00:18:25,110 --> 00:18:27,060
But I had dreams of expanding

376
00:18:27,060 --> 00:18:29,430
and finding other revenue streams

377
00:18:29,430 --> 00:18:32,760
that could be supported
by Farryn Electric.

378
00:18:32,760 --> 00:18:36,690
One of them was a landscape lighting,

379
00:18:36,690 --> 00:18:38,970
a low voltage landscape lighting company.

380
00:18:38,970 --> 00:18:40,260
And what people don't understand,

381
00:18:40,260 --> 00:18:43,410
what homeowners don't
understand is they're paying,

382
00:18:43,410 --> 00:18:46,230
you know, thousands of dollars in labor

383
00:18:46,230 --> 00:18:48,750
for low voltage landscape lighting.

384
00:18:48,750 --> 00:18:50,760
When low voltage landscape
lighting is something

385
00:18:50,760 --> 00:18:53,070
that literally anyone can do.

386
00:18:53,070 --> 00:18:56,430
The human body cannot be
hurt by 12 or 24 volts.

387
00:18:56,430 --> 00:18:59,880
So in that regard, one of the things

388
00:18:59,880 --> 00:19:02,100
that I was thinking about was stacking,

389
00:19:02,100 --> 00:19:06,330
how can we create other revenue streams

390
00:19:06,330 --> 00:19:10,530
using the expertise that my team

391
00:19:10,530 --> 00:19:12,003
and myself already have.

392
00:19:13,680 --> 00:19:18,000
- One of the things you see
in private equity investment

393
00:19:18,000 --> 00:19:20,400
as an example, is they take a business

394
00:19:20,400 --> 00:19:22,440
that's got one service line

395
00:19:22,440 --> 00:19:25,260
and as soon as they close
the deal, they figure out

396
00:19:25,260 --> 00:19:27,120
how to immediately add organic growth

397
00:19:27,120 --> 00:19:28,980
by adding a new service line.

398
00:19:28,980 --> 00:19:31,110
Danny calls it stackability.

399
00:19:31,110 --> 00:19:33,450
Think about it this way, if you've got

400
00:19:33,450 --> 00:19:36,180
a tree services business, you remove trees

401
00:19:36,180 --> 00:19:38,370
because the tree falls down.

402
00:19:38,370 --> 00:19:41,760
Same customer needs things like
plant healthcare in his yard

403
00:19:41,760 --> 00:19:44,460
to preserve the health of his trees

404
00:19:44,460 --> 00:19:46,680
or, you know, prune the trees

405
00:19:46,680 --> 00:19:49,590
so that they don't fall on
your house, so on and so forth.

406
00:19:49,590 --> 00:19:52,440
Those kind of service
line add-ons can take

407
00:19:52,440 --> 00:19:54,990
the same customers, the same sales team,

408
00:19:54,990 --> 00:19:56,310
the same people doing the work

409
00:19:56,310 --> 00:19:58,500
and adds immediate new
revenue opportunity.

410
00:19:58,500 --> 00:19:59,910
And usually the margin's higher.

411
00:19:59,910 --> 00:20:02,070
'cause you're already on site.

412
00:20:02,070 --> 00:20:04,977
So you said that you got the
business, you know, up to,

413
00:20:04,977 --> 00:20:08,130
did you say six crews
by the time you sold?

414
00:20:08,130 --> 00:20:11,040
- Actually we scaled back to six crews.

415
00:20:11,040 --> 00:20:16,040
I was much more successful
having a smaller company.

416
00:20:17,160 --> 00:20:20,010
We created maybe less revenue,

417
00:20:20,010 --> 00:20:22,500
but our margins were much greater

418
00:20:22,500 --> 00:20:25,803
because there was communication,

419
00:20:26,709 --> 00:20:28,710
which is an absolute killer in business,

420
00:20:28,710 --> 00:20:30,120
especially large businesses.

421
00:20:30,120 --> 00:20:31,290
It became a lot easier

422
00:20:31,290 --> 00:20:33,630
because we had a smaller number of crews.

423
00:20:33,630 --> 00:20:36,280
I mean, I was running at
one point when I was working

424
00:20:37,502 --> 00:20:39,060
with contractors and home builders.

425
00:20:39,060 --> 00:20:41,403
We had 23 electricians working for us.

426
00:20:42,270 --> 00:20:46,440
To scale down to a little
bit less than half of that,

427
00:20:46,440 --> 00:20:48,190
we actually became more successful.

428
00:20:50,040 --> 00:20:52,200
- One of the things that Danny found

429
00:20:52,200 --> 00:20:54,330
as he got a little bit bigger,

430
00:20:54,330 --> 00:20:55,710
I think he felt like he started

431
00:20:55,710 --> 00:20:57,030
losing control of the business.

432
00:20:57,030 --> 00:21:00,000
So he actually scaled
down to a smaller team.

433
00:21:00,000 --> 00:21:02,790
And interestingly, he
found that the margin

434
00:21:02,790 --> 00:21:04,290
of his business went up

435
00:21:04,290 --> 00:21:06,140
and the quality of his life improved.

436
00:21:07,140 --> 00:21:09,930
- I had a team that
could run this business

437
00:21:09,930 --> 00:21:11,283
with their eyes closed.

438
00:21:13,016 --> 00:21:14,550
But the fact of the matter is, is I cared.

439
00:21:14,550 --> 00:21:18,150
I absolutely 100% trusted
my whole entire team

440
00:21:18,150 --> 00:21:19,680
to run this company.

441
00:21:19,680 --> 00:21:22,680
And once again, if I
had to do it over again,

442
00:21:22,680 --> 00:21:24,600
I'd be living in Costa Rica,

443
00:21:24,600 --> 00:21:27,090
continuing to have Farryn Electric

444
00:21:27,090 --> 00:21:28,740
but have other people run it.

445
00:21:28,740 --> 00:21:32,807
- Let's now walk towards
selling the company.

446
00:21:32,807 --> 00:21:33,990
How did this even come about?

447
00:21:33,990 --> 00:21:36,150
So, you know, you'd built this business,

448
00:21:36,150 --> 00:21:38,850
you felt really good,
the margins are great.

449
00:21:38,850 --> 00:21:42,240
Why did you decide to
go through the process

450
00:21:42,240 --> 00:21:43,560
and how did it even come about?

451
00:21:43,560 --> 00:21:44,710
How did they reach you?

452
00:21:46,420 --> 00:21:50,170
- So I thought these were
people prank calling me.

453
00:21:50,170 --> 00:21:54,210
I think this gentleman who
was head of acquisitions

454
00:21:54,210 --> 00:21:56,193
probably called me three times.

455
00:21:57,101 --> 00:22:01,740
It was on the third occasion
that I didn't hang up on him,

456
00:22:01,740 --> 00:22:03,330
that I did start to listen to him.

457
00:22:03,330 --> 00:22:07,050
That I had verified that they
had bought other businesses,

458
00:22:07,050 --> 00:22:10,890
specifically the HVAC
business that kind of

459
00:22:10,890 --> 00:22:13,890
took my business in and
that this guy was real.

460
00:22:13,890 --> 00:22:15,690
And I don't know

461
00:22:15,690 --> 00:22:19,862
what the economic environment is like now,

462
00:22:19,862 --> 00:22:23,156
but they offered me
almost 12 times my EBITDA.

463
00:22:23,156 --> 00:22:27,180
And that was, that's
unheard of, that's like

464
00:22:27,180 --> 00:22:29,552
crazy, crazy money.

465
00:22:29,552 --> 00:22:30,990
So, you know, we were doing really well

466
00:22:30,990 --> 00:22:33,663
and I was living a
really, really nice life.

467
00:22:34,620 --> 00:22:36,573
But at that time,

468
00:22:37,410 --> 00:22:40,530
what I was offered was
game changing money.

469
00:22:40,530 --> 00:22:43,230
I literally overnight became

470
00:22:43,230 --> 00:22:45,363
a newly minted multimillionaire.

471
00:22:46,894 --> 00:22:51,480
And that to me seemed
really, really attractive.

472
00:22:51,480 --> 00:22:53,160
I was offered above

473
00:22:53,160 --> 00:22:57,690
and beyond that initial
buyout, what's referred

474
00:22:57,690 --> 00:22:59,480
to in the business as an earnout.

475
00:23:00,589 --> 00:23:03,570
So for two years, I was to work

476
00:23:03,570 --> 00:23:06,450
for the company that bought mine

477
00:23:06,450 --> 00:23:09,000
and that's where I really learned

478
00:23:09,000 --> 00:23:11,610
my true business life lessons.

479
00:23:11,610 --> 00:23:15,670
And that is that no amount
of money can replace

480
00:23:17,250 --> 00:23:22,250
the calm, the security, the confidence

481
00:23:22,620 --> 00:23:25,860
that a business owner gets

482
00:23:25,860 --> 00:23:29,820
from being in control of that business

483
00:23:29,820 --> 00:23:33,000
and just about every
single thing that they said

484
00:23:33,000 --> 00:23:35,190
that they were gonna do was not followed.

485
00:23:35,190 --> 00:23:37,590
It became, with all due respect to them,

486
00:23:37,590 --> 00:23:39,300
an absolute nightmare.

487
00:23:39,300 --> 00:23:41,340
And I remember my brother saying, Dan,

488
00:23:41,340 --> 00:23:45,210
I don't care if they
ask you to pick up wire

489
00:23:45,210 --> 00:23:49,260
off the bathroom floor,
suck it up for your earnout.

490
00:23:49,260 --> 00:23:51,420
And there are some
people that can do that.

491
00:23:51,420 --> 00:23:53,820
There are some people
that are so corporate

492
00:23:53,820 --> 00:23:58,820
that they can just
follow along like a robot

493
00:23:58,830 --> 00:24:01,053
and I am just not that person.

494
00:24:02,463 --> 00:24:04,820
So actually structured a deal with them

495
00:24:04,820 --> 00:24:06,781
where I received my first year's earnout

496
00:24:06,781 --> 00:24:08,940
and a portion of the second
year's earnout for me

497
00:24:08,940 --> 00:24:11,250
to leave a year early.

498
00:24:11,250 --> 00:24:14,760
And really in that one
year that I worked there

499
00:24:14,760 --> 00:24:18,630
and essentially watched
them for all intents

500
00:24:18,630 --> 00:24:21,300
and purposes, kill
everything that I worked

501
00:24:21,300 --> 00:24:25,590
so hard to build, we lost
all but 10% of my book.

502
00:24:25,590 --> 00:24:29,940
I spent that year looking
from Portugal to Mexico

503
00:24:29,940 --> 00:24:32,310
for a place to take my family

504
00:24:32,310 --> 00:24:35,394
and have a bit of a different experience

505
00:24:35,394 --> 00:24:38,823
because I lived in the same
town for, geez, 37 years.

506
00:24:40,471 --> 00:24:43,020
So that's how I ended up in Costa Rica.

507
00:24:43,020 --> 00:24:44,250
- I hear you loud and clear.

508
00:24:44,250 --> 00:24:48,630
It sounds like looking back,

509
00:24:48,630 --> 00:24:50,070
you wouldn't have done the deal.

510
00:24:50,070 --> 00:24:52,320
You have regrets that
maybe you could have just

511
00:24:52,320 --> 00:24:55,380
put a management team
in place, lived out some

512
00:24:55,380 --> 00:24:59,310
of your family's dreams in
Costa Rica and continued to own

513
00:24:59,310 --> 00:25:01,170
and cash flow the business.

514
00:25:01,170 --> 00:25:03,630
What can our listeners glean from that

515
00:25:03,630 --> 00:25:07,050
and how should they be thinking
about protecting themselves

516
00:25:07,050 --> 00:25:11,010
as they're potentially moving
towards selling their company?

517
00:25:11,010 --> 00:25:12,600
What would you have done differently?

518
00:25:12,600 --> 00:25:15,300
Let's just say you decided
to go through with it anyway.

519
00:25:15,300 --> 00:25:18,210
How would you have
negotiated that differently

520
00:25:18,210 --> 00:25:20,130
or how would you have
thought differently about

521
00:25:20,130 --> 00:25:22,140
who bought your company?

522
00:25:22,140 --> 00:25:24,029
- That's a great question.

523
00:25:24,029 --> 00:25:25,920
I think, and by the way,
I had a great attorney.

524
00:25:25,920 --> 00:25:28,096
I really, truly did.

525
00:25:28,096 --> 00:25:31,533
But we're dealing with
a multi-billion dollar,

526
00:25:32,730 --> 00:25:37,110
you know, company that
really stuck to their guns

527
00:25:37,110 --> 00:25:39,780
and had a team of attorneys,
so on and so forth.

528
00:25:39,780 --> 00:25:42,540
So I guess my first piece of
advice would be something that,

529
00:25:42,540 --> 00:25:44,160
once again, my father taught me.

530
00:25:44,160 --> 00:25:48,000
And that is defer liability,
especially when it's something,

531
00:25:48,000 --> 00:25:53,000
when it concerns something
that you are not an expert in.

532
00:25:54,276 --> 00:25:57,360
So if you don't know how

533
00:25:57,360 --> 00:26:00,720
to structure that purchase
agreement, if you don't know how

534
00:26:00,720 --> 00:26:04,290
to structure a shareholder's
agreement, things like this,

535
00:26:04,290 --> 00:26:08,190
you better have a good attorney
that kind of, you know,

536
00:26:08,190 --> 00:26:10,740
for lack of a better term, holds you back

537
00:26:10,740 --> 00:26:12,390
and says, wait a second, Dan.

538
00:26:12,390 --> 00:26:15,480
And by the way, my attorney
did, my attorney did.

539
00:26:15,480 --> 00:26:17,130
There was this internal

540
00:26:17,130 --> 00:26:21,240
and external struggle with
should I sell, you know,

541
00:26:21,240 --> 00:26:24,225
and it always came down
to that 12 times EBITDA,

542
00:26:24,225 --> 00:26:26,583
12 times EBITDA, 12 times EBITDA.

543
00:26:27,420 --> 00:26:31,690
And it probably, it didn't
probably, it blinded me

544
00:26:33,644 --> 00:26:37,080
to these little asks, if you will,

545
00:26:37,080 --> 00:26:38,850
in the asset purchase agreement

546
00:26:38,850 --> 00:26:42,120
and these little, you know,

547
00:26:42,120 --> 00:26:45,250
promises in the asset purchase agreement

548
00:26:46,178 --> 00:26:51,178
that I ignored because
the money was so good.

549
00:26:51,600 --> 00:26:55,800
So if I had any advice to
give, stick to your guns.

550
00:26:55,800 --> 00:26:57,210
If there's one company

551
00:26:57,210 --> 00:27:00,360
that is interested in buying your company,

552
00:27:00,360 --> 00:27:02,730
I promise you there's another one as well.

553
00:27:02,730 --> 00:27:04,230
And the reason why I'm saying that is

554
00:27:04,230 --> 00:27:08,130
because at the same exact
time I sold my company,

555
00:27:08,130 --> 00:27:10,290
the gentleman, Seth, who
I had mentioned before,

556
00:27:10,290 --> 00:27:11,760
literally a week

557
00:27:11,760 --> 00:27:15,240
before I sold my company,
sold his HVAC company

558
00:27:15,240 --> 00:27:18,240
to another venture capitalist firm.

559
00:27:18,240 --> 00:27:23,240
And they are the absolute
antithesis of whom I sold to.

560
00:27:23,670 --> 00:27:25,380
You know, I try not to be jealous.

561
00:27:25,380 --> 00:27:29,130
I try not to look too
deeply into the past,

562
00:27:29,130 --> 00:27:31,380
but he's still working for
them and he loves them.

563
00:27:31,380 --> 00:27:35,580
And this company followed
through with everything

564
00:27:35,580 --> 00:27:38,643
that was written into the
asset purchase agreement.

565
00:27:39,690 --> 00:27:41,890
It was, like I said,
the absolute antithesis

566
00:27:42,810 --> 00:27:44,736
of my situation.

567
00:27:44,736 --> 00:27:47,160
- I think this is a really great
point, really understanding

568
00:27:47,160 --> 00:27:49,740
who you're getting in bed
with is so critical, right?

569
00:27:49,740 --> 00:27:51,840
And doing your diligence there,

570
00:27:51,840 --> 00:27:54,210
interviewing people they've
already bought before,

571
00:27:54,210 --> 00:27:56,820
finding out how they
think about partnership

572
00:27:56,820 --> 00:27:59,070
and people and contracts.

573
00:27:59,070 --> 00:28:01,470
You know, just a must have,

574
00:28:01,470 --> 00:28:03,820
but I think the most
important thing you said

575
00:28:04,824 --> 00:28:07,650
is know your value, right?

576
00:28:07,650 --> 00:28:10,920
If you have a valuable business
to them, to your point,

577
00:28:10,920 --> 00:28:13,554
it's valuable to many people.

578
00:28:13,554 --> 00:28:15,870
And it's a reason why I
usually say, hey, look,

579
00:28:15,870 --> 00:28:17,820
don't, you know, don't
necessarily take the first offer

580
00:28:17,820 --> 00:28:21,976
you get, even if you end up with the buyer

581
00:28:21,976 --> 00:28:23,190
that approaches you first.

582
00:28:23,190 --> 00:28:25,920
It's worth kind of looking around

583
00:28:25,920 --> 00:28:28,020
and having some representation
and going out there

584
00:28:28,020 --> 00:28:29,700
and seeing who else is out there.

585
00:28:29,700 --> 00:28:31,200
If you're gonna sell anyway, you might

586
00:28:31,200 --> 00:28:32,700
as well make sure you end up

587
00:28:32,700 --> 00:28:34,740
with the right deal and the right partner.

588
00:28:34,740 --> 00:28:36,960
And even if it's the same multiple

589
00:28:36,960 --> 00:28:40,350
or valuation, you could
have wildly different terms

590
00:28:40,350 --> 00:28:41,940
with a wildly different partner.

591
00:28:41,940 --> 00:28:45,330
Silver lining, you got 12 times EBITDA,

592
00:28:45,330 --> 00:28:47,200
you got one year of your earnout.

593
00:28:48,420 --> 00:28:50,490
I'm looking at a beautiful
house in the background

594
00:28:50,490 --> 00:28:51,330
in Costa Rica.

595
00:28:51,330 --> 00:28:55,170
It seems like the flip
side of the regret is

596
00:28:55,170 --> 00:28:57,870
you were able to live out this lifelong,

597
00:28:57,870 --> 00:29:00,840
I don't know if it was
lifelong, your family's dream

598
00:29:00,840 --> 00:29:05,040
of moving out of the country,
in your case to Costa Rica.

599
00:29:05,040 --> 00:29:07,410
You know, tell us about
the experience post exit.

600
00:29:07,410 --> 00:29:08,613
How's life been?

601
00:29:09,600 --> 00:29:11,970
- You know, life has
been really, really good.

602
00:29:11,970 --> 00:29:14,370
A couple of lessons that I've learned.

603
00:29:14,370 --> 00:29:16,320
Number one is that, you know,

604
00:29:16,320 --> 00:29:18,363
everyone should find their Costa Rica.

605
00:29:20,820 --> 00:29:23,610
When I had my business, I
was putting my family second

606
00:29:23,610 --> 00:29:25,593
and now I put my family first.

607
00:29:26,627 --> 00:29:29,580
And for anyone to be
successful, I truly believe that

608
00:29:29,580 --> 00:29:33,420
that is a necessity that
you've gotta put your family

609
00:29:33,420 --> 00:29:35,400
and your faith first

610
00:29:35,400 --> 00:29:38,820
and that will allow you to be
more successful in business.

611
00:29:38,820 --> 00:29:41,160
I've opened up two businesses

612
00:29:41,160 --> 00:29:43,320
and I'm thinking to myself,
well, I've got millions

613
00:29:43,320 --> 00:29:46,110
of dollars and I need to diversify.

614
00:29:46,110 --> 00:29:49,890
Money not spent is scared
money, all of these things.

615
00:29:49,890 --> 00:29:52,110
But the biggest lesson I learned in that

616
00:29:52,110 --> 00:29:55,050
is that I was inspired

617
00:29:55,050 --> 00:29:57,150
because in the electrical business,

618
00:29:57,150 --> 00:30:00,630
you can see something being created daily.

619
00:30:00,630 --> 00:30:01,560
Daily.

620
00:30:01,560 --> 00:30:04,500
For my own sanity, for my wife's sanity,

621
00:30:04,500 --> 00:30:07,380
I started an electrical company here

622
00:30:07,380 --> 00:30:09,570
called Costa Lunas Electrical.

623
00:30:09,570 --> 00:30:12,090
And I'm back in the field doing work

624
00:30:12,090 --> 00:30:13,620
and I've never been happier

625
00:30:13,620 --> 00:30:17,073
because I'm working with my
hands, I'm doing physical work.

626
00:30:18,201 --> 00:30:20,190
And last but not least,
I get to see things

627
00:30:20,190 --> 00:30:22,350
being created on a daily basis.

628
00:30:22,350 --> 00:30:25,470
- On that note, I'm leaving
the conversation super pumped.

629
00:30:25,470 --> 00:30:27,300
I wanna find my Costa Rica someday.

630
00:30:27,300 --> 00:30:30,570
I'm sure everyone else is
gonna be looking up ways

631
00:30:30,570 --> 00:30:33,240
to find theirs coming
out of this interview.

632
00:30:33,240 --> 00:30:35,220
Super appreciative of the wisdom

633
00:30:35,220 --> 00:30:37,650
and the story that you've shared

634
00:30:37,650 --> 00:30:40,920
and just grateful to get the
lessons learned from you.

635
00:30:40,920 --> 00:30:43,200
Danny Namerow, thanks
for being on The Turn.

636
00:30:43,200 --> 00:30:44,310
- It's my absolute pleasure.

637
00:30:44,310 --> 00:30:45,143
Thank you Kory.

638
00:30:46,920 --> 00:30:49,257
- I think one of the things
we can learn from Danny is,

639
00:30:49,257 --> 00:30:52,980
you know, finding your Costa
Rica might take many shapes,

640
00:30:52,980 --> 00:30:56,100
but he's able to do something
that is often really hard

641
00:30:56,100 --> 00:30:57,960
for founders to find.

642
00:30:57,960 --> 00:31:02,700
He was able to find a way to
really put his family first

643
00:31:02,700 --> 00:31:06,540
and live the life that
he'd always sought after.

644
00:31:06,540 --> 00:31:09,570
Danny's found his Costa
Rica in a way he probably

645
00:31:09,570 --> 00:31:12,420
wouldn't have if he didn't sell.

646
00:31:12,420 --> 00:31:15,030
And while there may be some regret,

647
00:31:15,030 --> 00:31:17,080
it's a pretty incredible life he's built.

648
00:31:17,970 --> 00:31:19,680
Thanks for watching The Turn.

649
00:31:19,680 --> 00:31:22,740
I'm absolutely loving these stories

650
00:31:22,740 --> 00:31:25,590
and I hope you'll consider
liking and subscribing

651
00:31:25,590 --> 00:31:28,920
and forwarding this on to a
friend that might enjoy it.

652
00:31:28,920 --> 00:31:30,130
Let's win.

653
00:31:30,130 --> 00:31:32,713
(upbeat music)