In this episode of Learning Through Technology, we sit down with Dr. John Morgan—CTO, former chemistry teacher, and unofficial Lord (yes, really)—to explore what it truly means to lead through chaos. Dr. Morgan shares his journey of transitioning between two school districts during the height of the COVID-19 pandemic, each presenting its own challenges and opportunities for innovation.
He unpacks the ingenuity behind the "Level 0" tech ticket, a system that empowered school staff to handle basic tech issues without IT intervention—a small shift with massive impact. We dive into how his team grew through creative problem-solving, how he deliberately fosters a culture of psychological safety and experimentation, and why disagreement is not only welcome but essential.
From automation strategies to intentional talent turnover, from cyber threats to scope creep, John brings clarity, honesty, and humor to the ever-expanding role of tech in education. And yes, we cap things off with the story behind his royal title, bestowed by none other than Groupon.
Key Moments
04:28 Streamlined Tech Support Strategy
07:01 Menifee Team Growth Reflections
11:49 Encouraging Constructive Disagreement in Leadership
15:15 Funding and Data Security Challenges
16:28 Technology Challenges and Budget Uncertainty
20:09 Automating Tech with Fresh Talent
23:36 "Rapid Growth in Edutech Innovation"
26:08 Automating Tasks to Level Zero
30:02 "Final Interview Question Ritual"
33:40 "Level Zero Tech Ticket Concept"
Why You’ll Love This Episode:
You’ll love this episode if you’re a tech leader navigating change, a school administrator trying to stretch limited resources, or just someone curious about how real leadership looks in the face of uncertainty. Dr. John Morgan doesn’t just share best practices—he shares the mindset that makes them possible. It’s a conversation full of practical insights, candid reflections, and even a few good laughs. Whether you're in the trenches or at the top, this one’s for you.
Connect with Guest – Dr. John Morgan
Connect with Hosts – Alex Inman & Bob Cireddu
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