The WP Minute+
40 ? 30 : 10)"
40 ? 30 : 10)"
In this episode of The WP Minute Plus podcast, host Matt Medeiros interviews Aaron Edwards about his AI products
Aaron shares his background working in WordPress for over a decade, including serving as CTO of WPMU Dev. He then discusses how DocsBot allows users to train chatbots with their own company data to use for customer support, sales, and internal knowledge. Aaron talks about the process of training the bots, pricing plans for WordPress businesses, and surprises when selling to enterprise customers.
Chapter Markers: 0:00 – Intro 1:01 – Welcoming Aaron Edwards 1:03 – Using this as an AI therapy session 1:24 – Aaron’s background in WordPress 2:22 – WPMU Dev’s white label reseller hosting plans 3:35 – Training chatbots with your own data 5:04 – Using retrieval to provide factual answers 8:07 – Letting chatbots index your content 10:38 – Typical Doc Spot customers and use cases 12:02 – The process for training a DocsBot 13:15 – Bringing your own OpenAI key 15:15 – Ethics of competitors using your content 16:41 – Focusing on driving intent vs. informational content 18:11 – AI-generated content and SEO 20:23 – Creating helpful content with or without AI 22:33 – Selling DocsBot plans to WordPress businesses 25:26 – Surprises when selling to enterprise customers 28:51 – Flexible ways to integrate DocsBot bots 29:36 – Potentially expanding to other AI services 32:42 – Where to find Aaron and his AI products
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What is The WP Minute+?
For long-form interviews, news, and commentary about the WordPress ecosystem. This is the companion show to The WP Minute, your favorite 5-minutes of WordPress news every week.
All audio, artwork, episode descriptions and notes are property of Matt Medeiros, for The WP Minute+, and published with permission by Transistor, Inc.