Maggie Patterson and I talk about all the different things she's tracking, how she tracks them, and how she's integrated what she learns into her growth strategy. We also talk about how she gets over the mental hurdle of “but, I don't wanna” and gets herself to actually track data.
Key takeaways:
- What was happening in Maggie’s business that made them focus their energy on tracking lead generation and what the exponential impact of having solid information was over time
- How Maggie proudly chooses to keep her process of data collection super low-tech and uses Airtable as one of her main tools
- How collecting the data gave them a taste for the numbers, taking them to next level nerd territory
- How granular time tracking allows Maggie to make better decisions and to delegate things in a more informed way
- And how having the data helps remove worry and anxiety related to the business because she’s able to see what’s really happening to make a reasonable decision based on facts and not on emotion
Can you build a business based on… “calm?” On Beyond Margins, host Susan Boles looks beyond the usual metrics of success to help you build a business where calm is the new KPI. With over 15 years of experience as an entrepreneur, CFO, and COO, Susan shares the business strategies that lead to a business with comfortable margins—financial, emotional, energetic, and scheduling margins. Join her and her guests as they counter the prevailing “wisdom” about business growth, productivity, and success to provide a framework for making choices that align with your values and true goals. Episode by episode, you’ll get a look at the team management, operations, financials, product development, and marketing of a calmer business.