Dear Frannie | When Does a Resale Stop Being a One-Off and Start Being Part of How You Run?

Most franchisors treat resales like an interruption. The ones who scale well treat them like a system.

In this episode, Katherine LeBlanc and James Vitrano dig into the question franchisors keep avoiding: when does a resale stop being a one-off situation and start being part of how your operation actually runs?

They open with a This or That on underperformance — coaching problem or exit signal? — then go deep on the full lifecycle of the franchisee relationship, from Discovery Day to buyback, and everything in between.

Real questions. Honest answers. Lived experience. Including a real-world lesson from Painting with a Twist during COVID that reframes resale readiness entirely.

🎙️ Hosted by Katherine LeBlanc and James Vitrano 🎧 Produced by My Podcast Host — the podcast platform built for franchising. Visit mypodcasthost.com

What is Dear Frannie: Franchise Growth, Leadership and Scaling Advice?

Dear Frannie is the franchise advice column you didn't know you needed. Hosted by Katherine LeBlanc, Fractional CMO, and James Vitrano, Franchise Operator, each episode tackles one real question franchisors are quietly wrestling with - from franchisee adoption and growth friction to leadership blind spots and operational scale.

No panels. No keynote speak. No fluff. Just two people who've been inside franchise systems answering the questions brand leaders are afraid to ask out loud.

If you're a franchisor navigating the messy middle of scale - this show was made for you.

New episodes drop bi-weekly. Subscribe so you don't miss the next one.