Summary
Dutch Bros and Starbucks are taking different approaches in the coffee market. Dutch Bros focuses on decadent offerings and drive-through service, while Starbucks offers a mass-market, somewhat premium experience. Dutch Bros is experiencing strong growth in units, revenue, and same-store sales, while Starbucks is seeing negative same-store sales. Dutch Bros emphasizes brand identity, customer service, and experiential moments, while Starbucks is leaning towards discounting to bring back customers. We break it down more.
Chapters
00:00 Introduction and Background
02:26 Dutch Bros' Growth: Units, Revenue, and Margins
03:24 Starbucks' Challenge: Negative Same-Store Sales
05:45 The Importance of Brand Identity and Customer Service
09:33 Starbucks' Strategy: Discounting
11:29 Retail Sales Trends
Summary
Dutch Bros and Starbucks are taking different approaches in the coffee market. Dutch Bros focuses on decadent offerings and drive-through service, while Starbucks offers a mass-market, somewhat premium experience. Dutch Bros is experiencing strong growth in units, revenue, and same-store sales, while Starbucks is seeing negative same-store sales. Dutch Bros emphasizes brand identity, customer service, and experiential moments, while Starbucks is leaning towards discounting to bring back customers. We break it down more.
Chapters
00:00 Introduction and Background
02:26 Dutch Bros' Growth: Units, Revenue, and Margins
03:24 Starbucks' Challenge: Negative Same-Store Sales
05:45 The Importance of Brand Identity and Customer Service
09:33 Starbucks' Strategy: Discounting
11:29 Retail Sales Trends
Around the Desk: This is where we at Avory think out loud, challenge narratives, and look for signal through the noise. Each episode, the Avory & Co. team dives into what’s moving markets, how companies are performing, and where opportunities may be forming. We break down earnings, macro trends, and investor sentiment — all from the lens of a concentrated, high-conviction portfolio.
*** The views expressed on Avory Podcast: Around the Desk are those of the hosts and guests and do not constitute investment advice. This podcast is for informational purposes only and should not be relied upon to make investment decisions. All investments involve risk, including potential loss of capital. Avory & Co. may hold positions in the companies discussed.