Service Evolution

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FM Evolution is sponsored by CGP Maintenance & Construction Services, Inc
This episode is sponsored by ProFM

Show Notes

Shownotes
(1:01) Intro
(7:52) Guest introductions
(11:00) What are you reading?
(13:56) Risks with embracing technology and the internet
(17:12) FM’s handling cybersecurity
(22:46) FM’s relationship with IT
(25:23) What FM’s need to know about cybersecurity
(27:51) Utilizing ProFM as an asset in learning cybersecurity
(31:57) Advice for FM’s preparing for the new frontier 
(36:19) Wrap up

Links
Shawn Black
Randy Olson
Gordon Mitchell  
Maureen Roskoski
Get started learning about the FBPTA
Key.FM
Keystone WX   
ProFM 

Book Recommendations
https://www.amazon.com/Leaders-Eat-Last-Together-Others/dp/1591845327/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr=
https://www.amazon.com/Quantum-Computing-since-Democritus-Aaronson/dp/0521199565
https://www.amazon.com/Inner-Circle-Brad-Meltzer/dp/0446577898 
https://www.amazon.com/Spy-Lie-Former-Officers-Deception/dp/1250029627 

Quotes
“From the IT perspective, more building automation means more risk.  So, their focus is to really kind of clamp down and make sure we’ve got security.  The FM’s perspective when they think about building automation is greater control and building efficiency, because they’re trying to get good data out of it...if we start to understand each other a little bit better, I think we’ll get a little bit more of that alignment with each other.  And FM’s can really start to see that they do play a role in the overall cybersecurity of their organization.”  (24:24)

“One of the great things about FM’s is they’re life-long learners, and they continue to find great solutions to problems.  Speed of change isn’t going to slow down.  We’re going to continue to change. It’s going to go fast.  So get out in front, get in front of that.  Embrace the spotlight and lead us through.” (33:40)

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.