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Following Jesus isn't always
easy, but it's not complicated.

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Join us each week as we
work to make faith simple.

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This is simple faith.

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Welcome back to Simple Faith.

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I'm Rusty George and we're continuing our
deep dive into relational apologetics.

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In this five part mini series, we're
exploring how connecting with people

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on a human level can open doors for
meaningful conversations about faith.

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This is episode two, and today's focus is
on developing the empathetic ear, learning

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to hear the heart behind the question.

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In traditional apologetics, we're
taught to logically reason with those

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who may disagree with our beliefs.

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But this approach was used surprisingly
not that often by Jesus, even when

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others initiated that with him.

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So while we may read books on how to
engage with doubts and objections on

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an intellectual level, what if the
real barriers are rooted in deeper

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emotional or personal experiences?

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What if we are trying to answer subjective
questions with objective answers?

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Today we are exploring how truly
listening can reveal something deeper

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and potentially far more powerful.

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As we discussed last time,
Jesus modeled this beautifully.

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Think again about the woman of the well.

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He didn't start with a sermon.

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He started with a simple human request.

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And in that interaction, he uncovered
a wellspring of deeper needs.

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Would you give me a drink?

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Did you hear me?

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That's bad, huh?

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What you a Jew?

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Ask for a drink from me,
A Samaritan and a woman.

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I'm sorry.

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I should have said please.

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You know, it's not safe for you
to be alone out here nor you.

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Why haven't you come with others?

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Why so late in the day?

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Don't women come to the wells
in the, the pool of the morning?

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Yeah.

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Well, none of them will be seeing
with me, so I have to come out.

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No, in the heat.

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Have so kindly reminded me.

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Why won't they be seen with you?

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Long story.

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I, I'd still like a drink of
water if you can spare it.

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Amazing what a parched throat will do.

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Aren't I unclean to you?

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Don't you be defiled by this vessel?

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Maybe some of my people say that
about your women, but I don't.

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Yeah.

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And what do you say?

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I say if you knew who I am.

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He'd be asking me for a drink, really,
and I would give you living water.

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Jesus saw beyond her immediate response,
he saw her history, her social isolation,

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her yearning for something more.

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Similarly, the questions people ask
us about faith often have layers of

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unspoken emotions and experiences Hearing
someone's heart truly listening is not

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only a skill, but it's relatively rare.

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This is because people are less
likely to listen to someone else.

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That they think might
not be listening to them.

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William Uri is co-founder of
Harvard's program on negotiation.

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In the following clip, he shares a
story of the time he was negotiating

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between Ugo Chavez, then the leader
of Venezuela and the opposition.

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Let's listen in.

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Why is it so important to listen?

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Let me tell you a story.

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Some years ago I was in the country
of Venezuela, serving as a third

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party between the government
and the political opposition.

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At a time of intense conflict with
a lot of people fearing a civil war.

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My colleague, Francisco Diaz and I had an
appointment with the President Ugo Chavez

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at 9:00 PM at the Presidential Palace.

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Finally at midnight, we were ushered
in to see the president who had his

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entire cabinet raid behind him, and
he asked me, so Yuri, what do you

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think of the situation going on here?

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And I said, Mr.

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President, I've been talking to.

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Your minister's here and to
the opposition, and I think

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you're making some progress.

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Progress.

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What do you mean progress?

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He shouted, you're blind.

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You're not seeing all the dirty
tricks those traitors are up to.

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And he leaned in very close to my face and
proceeded to shout, what was I gonna do?

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Part of me felt like
defending myself naturally.

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But what good would it do for
me to get into an argument with

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the president of Venezuela?

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How would that advance peace?

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So I just listened.

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I gave him my full attention.

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I listened to where he was coming
from, and President Chavez was known.

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He was famous for making eight
hour speeches, but after 30 minutes

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of me just nodding and listening,
I saw his shoulder slowly sag.

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And he said to me in a very weary tone
of voice, so Yuri, what should I do?

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That's the sound of a human
mind opening, opening to listen.

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So I said, Mr.

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President, it's almost Christmas.

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The country needs a break.

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Last year, all the festivities were
canceled because of the conflict.

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Why not propose a truce this time so
that people can enjoy the holidays

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with their families and after bat?

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Everybody will maybe be in
a better mood to listen.

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He said, that's a great idea.

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I'm gonna announce that in my next speech.

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His mood had completely shifted
how through the simple power of

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listening, because I listened to him,
he was more ready to listen to me.

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Y and his partner were ushered
into the meeting three hours late,

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and then berated for 30 minutes
after an innocuous question.

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But because Yuri was listening, he
didn't spend that time arguing, getting

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defensive, or even checking out.

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He was listening for Hugo Chavez's
heart, and when he heard it open the

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door just a little bit, then William
was able to speak directly to Chavez.

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Listening is such an effective bridge
because everyone wants to be heard.

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But so few people are
actually good at listening.

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Exactly.

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And like with the woman at the
well, someone might challenge the

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existence of a loving God in the face
of suffering or in light of science.

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But behind that intellectual
objection could be the raw pain

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of personal loss, or even just the
overwhelming busyness of leading an

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individualistic or isolated life.

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Simon Sinek, the author of Start
With Why talks about the very same

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type of listening that William
Uy practiced in negotiations.

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He calls it emptying the Bucket.

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So even if we find what they're saying,
just reprehensible, right, you're

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never gonna be able to actually have
dialogue until at least one of the

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parties gets the opportunity to say
everything without judgment and, and

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as she calls it, emptying the bucket.

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And once person, somebody feels like
they've completely said everything.

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Then they're more apt to listen to you.

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But usually what we do is we defend
or we litigate or we interrupt.

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We point out flaws in logic,
which is just frustrating.

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And when you point out some flaws in
somebody's logic, 'cause we're all

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imperfect when we speak, and we all
choose the wrong words at various times.

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And that's not what I meant.

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You know what I meant?

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This is what we have to say.

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Well what if you know what you
meant, then why don't you say what

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you, you can see how this spirals,
but it's things like when somebody

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says something, you know, and there
there's really easy ways to do it.

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Things like, go on, tell me more.

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What else?

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And they keep talking and you go quiet.

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They feel the space and tell me more.

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Go on.

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And eventually it's all out.

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And then there's a safe space for
you to respond or to and express

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yourself in a constructive way.

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There is value in letting someone get
it off their chest not to vent and not

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in a more malicious way, like to give
them enough rope to trip themselves up.

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But to empty their bucket so
that they are ready to listen.

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This was exactly what happened
with Yuri when he was being

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yelled at by Hugo Chavez.

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But if someone isn't actively emptying
their bucket, what should you do?

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It starts with the power of asking
good questions, questions that

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invite someone to share their own
perspective and the why behind it.

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Mike Sherrard and his work on
relational apologetics emphasizes that

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the goal isn't to win an argument,
but to understand the person.

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He says the best questions are
those that prompt the other person

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to explain their own position.

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Instead of jumping in with our
pre-prepared answers, we need to become

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curious Listeners, imagine someone says
all religions are basically the same.

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Our instinct might be to
list the core differences.

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But a more relational approach would
be to ask what makes you say that?

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Or what aspects of different
religion seem similar to you?

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So by asking open-ended questions, we
can create space for them to share their

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voice, to articulate their understanding.

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Even if it doesn't align with textbook
definitions, their view might be shaped by

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cultural influences, personal encounters.

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Or even misinterpretations.

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I think this highlights the crucial
role of listening with empathy.

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It's not just about hearing the words,
but also paying attention to the tone,

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the pauses, and the nonverbal cues.

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Mike Sherrard wisely points out
that when we truly listen, we can

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often sense underlying emotions.

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Is there frustration in their
voice, sadness in their eyes,

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bitterness in their tone?

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What is their body language saying?

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And these are clues to
the deeper issues at play.

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And speaking of body language,
it's important to pause

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and take note of your own.

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Is your heart rate going up?

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Are you feeling attacked or defensive?

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If you do notice that you're starting
to exhibit symptoms of defensiveness

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or frustration, extend that pause.

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Try adopting a posture of listening.

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It might even be wise to, as
Lee Strobel puts it, try to

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make a personal connection.

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When someone feels genuinely heard
and understood, it will build

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rapport and it lowers defenses.

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They're much more likely to engage
with what we have to say when they

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feel like we've really heard them.

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Empathy requires us to try and see
the world through their eyes, even

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if we don't share their beliefs.

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People don't need you to believe what
they believe, but they do need you to

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see why they came to that conclusion.

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It's about acknowledging their
feelings and experiences as valid,

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even if we interpret them differently.

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All of this makes it sound like
relational apologetics is simple.

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All you need to do is to invite someone
into community and listen to them

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until they run out of things to say.

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And then share the gospel.

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And in some ways that's, that is true.

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That's what makes relational apologetics
and the Celtic way of evangelizing feel

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less like it's going against the grain.

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But what do you do if you
can't hear someone's heart?

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All you can hear is
just the regular stuff.

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So how do we move beyond those surface
questions when it isn't coming naturally,

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when you can't hear their heart?

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Listen for the Holy Spirit.

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Instead, here, T Wright shares
about the role of the Holy Spirit

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in uniting us into holy community.

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Wherever they go, the spirit goes with
them, which is why, in fact, most of the

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controversies and difficulties in acts
arise in relation to temples in Athens, in

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Ephesus, and finally in Jerusalem itself.

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The point seems to be that the
community of Jesus followers is a

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kind of movable temple movement with
God's spirit going with them, leading

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them active in their midst and through
their witness wherever they go.

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The New Testament seems to indicate
that we should expect the spirit to

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be constantly at work, continually
challenging believers to new tasks,

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to fresh holiness, to deeper and
more searching prayer to a boldness

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of witness and a patient resolve
in building up Christian community.

00:13:20.493 --> 00:13:24.753
It sounds like that what T Wright
is suggesting here is that the role

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of the Holy Spirit is to unit us.

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In holy community bound together
with Christ and with each other

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like it says in Ephesians one 10.

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And if it is the Holy Spirit that
calls unbelievers to Jesus, then

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the Holy Spirit truly is our great
helper when it comes to both living

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in community and in evangelism.

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A community that is capable of listening,
a family or a group of friends that all

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practice hearing hearts of each other, and
even those who don't yet believe in God.

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Boy, that's a pretty
unstoppable community.

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We know that God is there.

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Wherever two or three are gathered,
we know that we are more likely to

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hear the Holy Spirit through the Bible
and through spirit-filled believers.

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Now, imagine putting all of those
things together, how powerful

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and effective would that be?

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Imagine having a community of
believers who listen to you, who

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hear your heart, even when it
might not have much good to say.

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Now, imagine introducing a lost friend
or son or daughter you care about

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to that community of spirit-filled
listeners, even when you don't know

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what's going on in the heart of this
person you love despite trying to hear it.

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Imagine instead, when two or three of
you are listening both to this person's

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heart and to the guidance of the Holy
Spirit, that's life changing stuff.

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Okay, so pause.

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Let's revisit the potential concern.

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Does focusing on empathy mean we neglect
the intellectual substance of our faith?

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Like does it mean we just give up
the truth and the reason behind it?

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Absolutely not.

00:15:04.039 --> 00:15:08.329
I recall preaching a message on relational
evangelism one time only to get negative

00:15:08.329 --> 00:15:12.589
emails from people because I didn't talk
about all of the logic I needed to share.

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But relational apologetics recognizes
that hearing the heart and understanding

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the emotional context actually increases
our ability to engage intellectually.

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It helps us tailor our responses
to them and the specific needs and

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barriers of the person we're talking to.

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It also enables us to know
when they're ready to hear.

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Just as when Peter told Jesus at the last
Supper that he was ready to die for Jesus.

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Jesus hurt his heart and knew that Peter
actually was ready to die for him, but

00:15:43.869 --> 00:15:47.919
he wasn't ready to live for him because
Peter wasn't ready to hear that yet.

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Jesus had to wait until after
Peter had denied him three times

00:15:51.729 --> 00:15:53.469
to ask Peter if he loved him.

00:15:54.154 --> 00:15:56.854
Even then, he had to ask him
three times until Peter was ready

00:15:56.854 --> 00:16:00.844
to truly hear Jesus' profound
offering of forgiveness and purpose.

00:16:00.934 --> 00:16:04.354
When he asked Peter to feed his
sheep, that's when Peter finally

00:16:04.354 --> 00:16:08.104
heard that gospel, even after
seeing his resurrected Lord.

00:16:09.124 --> 00:16:14.974
So knowing the heart of the issue allows
us to be more relevant and compassionate

00:16:15.514 --> 00:16:17.194
in our intellectual engagement.

00:16:18.364 --> 00:16:22.954
If someone is wrestling with the problem
of evil because of a personal tragedy.

00:16:23.464 --> 00:16:28.594
We might wanna start by acknowledging
their pain, sharing how Christian

00:16:28.594 --> 00:16:32.764
faith grapples with suffering, rather
than immediately just launching into

00:16:32.764 --> 00:16:34.684
abstract, philosophical arguments.

00:16:35.404 --> 00:16:38.794
The goal isn't just to win a
debate or present a flawless,

00:16:38.794 --> 00:16:40.534
logical argument in a vacuum.

00:16:41.224 --> 00:16:43.864
I mean, it's really not
about to make a point.

00:16:44.314 --> 00:16:45.574
It's about to make a difference.

00:16:46.684 --> 00:16:48.039
It's to connect with the whole person.

00:16:48.859 --> 00:16:52.459
Their intellect and their emotions in
a way that allows them to genuinely

00:16:52.459 --> 00:16:53.899
consider the claims of Christ.

00:16:54.409 --> 00:16:57.859
This is how we as a community can
create soil that is more fertile.

00:16:58.549 --> 00:17:00.919
This is like the parable of
the sower, but with a twist.

00:17:01.489 --> 00:17:05.749
We know that it is the Holy Spirit that
germinates the seed and reveals the truth

00:17:05.749 --> 00:17:09.589
of Christ redemptive work, and we know
that it is an act of faith that allows

00:17:09.589 --> 00:17:11.419
someone to grow in the light of God.

00:17:12.034 --> 00:17:15.364
But we are the harvesters
Together as a community, we can

00:17:15.364 --> 00:17:17.044
clear the rocks from the soil.

00:17:17.254 --> 00:17:20.974
We can create an environment where the
listeners are able to hear that truth.

00:17:21.634 --> 00:17:23.614
This is often what parenting is.

00:17:24.184 --> 00:17:27.124
It's presenting truth and
knowledge, as well as preparing

00:17:27.124 --> 00:17:28.684
our children to be able to hear.

00:17:29.639 --> 00:17:35.039
So this aligns perfectly with Greg
Coco's concept of pre evangelism.

00:17:35.789 --> 00:17:40.259
Before we can effectively share the
gospel, we need to prepare the ground

00:17:41.489 --> 00:17:42.989
and a vital part of that preparation.

00:17:42.989 --> 00:17:43.019
I.

00:17:44.039 --> 00:17:47.699
Is by understanding the
individual right in front of us.

00:17:48.749 --> 00:17:53.189
It's about removing the stones from
the field and identifying the stones

00:17:53.189 --> 00:17:56.729
in their shoes, the obstacles, the
hurts, the misunderstandings that

00:17:56.729 --> 00:17:59.879
are preventing them from seeing the
relevance of the Christian message.

00:18:00.389 --> 00:18:06.389
By truly listing with empathy, we can
begin to remove those stones when we

00:18:06.389 --> 00:18:11.279
understand what it's like to walk in their
shoes, their experiences, their doubts.

00:18:11.954 --> 00:18:17.684
We can then communicate the gospel in
a way that speaks directly to their

00:18:17.714 --> 00:18:24.734
specific context and their personal
concerns, showing them how it addresses

00:18:25.124 --> 00:18:27.554
the deepest longings of the human heart.

00:18:28.634 --> 00:18:32.399
The empathetic ear is not just a
tool, it's an expression of Christian

00:18:32.399 --> 00:18:34.574
Love and Christ-like humility.

00:18:34.964 --> 00:18:39.224
It's about seeing the image of God in
every person and valuing their story

00:18:39.494 --> 00:18:41.474
even when it differs from our own.

00:18:42.224 --> 00:18:47.504
Let's consider together think
about a time when you felt really

00:18:47.504 --> 00:18:52.514
understood by someone truly and
deeply understood, especially when

00:18:52.514 --> 00:18:54.044
you were sharing something vulnerable.

00:18:54.839 --> 00:18:57.059
How did that experience impact you?

00:18:57.689 --> 00:19:01.859
In our conversations about faith,
how can we be more intentional about

00:19:01.859 --> 00:19:06.569
creating that same sense of being heard
and understood for the other person?

00:19:07.079 --> 00:19:11.669
What are some practical ways we
can show empathy even when we don't

00:19:11.849 --> 00:19:15.599
fully understand or agree with
someone's perspective on faith?

00:19:16.109 --> 00:19:19.229
Take some time this week to practice
active and empathetic listening.

00:19:19.889 --> 00:19:23.609
Pay attention not just to the
words, but to the heart behind them.

00:19:24.464 --> 00:19:29.834
And as we look ahead to our next
episode, let's consider this, how do

00:19:29.834 --> 00:19:34.994
we maintain empathy and understanding
when someone's worldview or experiences

00:19:35.504 --> 00:19:37.184
seem completely opposed to our own?

00:19:38.204 --> 00:19:43.649
How do we find common ground when it
feels like there's a huge gulf between us?

00:19:44.349 --> 00:19:48.254
That's a critical question, and it's
what we'll be tackling in episode three.

00:19:48.989 --> 00:19:52.709
Join us next time on Simple Faith as
we explore the art of finding common

00:19:52.709 --> 00:19:55.409
ground in relational apologetics.

00:19:59.039 --> 00:20:00.689
Thanks for being with us on Simple Faith.

00:20:00.689 --> 00:20:03.899
Connect with us@pastorrustygeorge.com

00:20:03.899 --> 00:20:05.039
for more resources.

00:20:05.069 --> 00:20:07.259
Until next time, let's keep it simple.