Confessions of a Shop Owner

Dan Thieken is the owner of Kreager Tire and Service in Millersport, Ohio. Today, Dan talks through losing nearly his entire staff in a VERY short period, but somehow kept the shop afloat. 

WE LOVE OUR SPONSORS! We wouldn't tell you about them if we didn't believe they could help you at your shop! For more about each sponsor, touch their name below. 

Tekmetric [https://auto.tekmetric.com/4iOySkk]

Turnkey Marketing [https://www.turnkeyautomarketing.com/]

Elite Worldwide [https://eliteworldwide.com/]

Timestamps:
00:00 Dan's Shop and an Update

13:42 Lack of Communication Criticized

18:04 Aftermarket Shop Offers Better Opportunities

26:33 Ted's Blunt Conversation on Expectations

28:31 Health Insurance Search for Team

37:28 Conflict of Interest Avoided

43:02 "Unwarranted Expense: $6,000 Bottle"

49:26 Helping Cousin's Demo Class Thursday

55:06 Mentorship Transforms New Shop Owners

58:21 Prioritizing Family Over Work

Show Notes

Dan Thieken is the owner of Kreager Tire and Service in Millersport, Ohio. Today, Dan talks through losing nearly his entire staff in a VERY short period, but somehow kept the shop afloat. 

WE LOVE OUR SPONSORS! We wouldn't tell you about them if we didn't believe they could help you at your shop! For more about each sponsor, touch their name below. 

Tekmetric

Turnkey Marketing

Elite Worldwide

Timestamps:
00:00 Dan's Shop and an Update

13:42 Lack of Communication Criticized

18:04 Aftermarket Shop Offers Better Opportunities

26:33 Ted's Blunt Conversation on Expectations

28:31 Health Insurance Search for Team

37:28 Conflict of Interest Avoided

43:02 "Unwarranted Expense: $6,000 Bottle"

49:26 Helping Cousin's Demo Class Thursday

55:06 Mentorship Transforms New Shop Owners

58:21 Prioritizing Family Over Work

What is Confessions of a Shop Owner?

Confessions of a Shop Owner is hosted by Mike Allen, a third-generation shop owner, perpetual pot-stirrer, and brutally honest opinion sharer.  In this weekly podcast, Mike shares his missteps so you don’t have to repeat them. Along the way, he chats with other industry personalities who’ve messed up, too, pulling back the curtain on the realities of running an independent auto repair shop. But this podcast isn’t just about Mike’s journey. It’s about confronting the divisive and questionable tactics many shop owners and managers use. Mike is here to stir the pot and address the painful truths while offering a way forward. Together, we’ll tackle the frustrations, shake things up, and help create a better future for the auto repair industry.