Deliverability Defined

In this episode, Alyssa and Melissa discuss the importance of focusing on subscribers and encouraging engagement. It’s time to stop viewing subscribers like spreadsheets and start building a real relationship with the people behind your metrics.

Show Notes

If we learned anything last season, it was that open rates are no longer the magic email metric. Changes to Apple’s privacy settings dethroned an already shaky measurement tool, albeit one many marketers loved to tout.

While staying laser-focused on one metric is a surefire way to derail your email strategy (and fill your subscribers’ inboxes with spam-friendly subject lines), is there a new golden standard for senders? Now that open rates are a thing of the past, how can we shift our focus?  

In this episode, Alyssa and Melissa discuss the importance of focusing on subscribers and encouraging engagement, breaking down the benefits of subscriber engagement, and sharing some creative ways to encourage likes, shares, and replies. It’s time to stop viewing subscribers like spreadsheets and start building a real relationship with the people behind your metrics. 

(29:13) “In this day in age, we’re all so focused on clicks and likes and that’s what this whole podcast episode is about. But in order to get those things from your subscribers, you have to build a relationship with them.” ~ @mel_lambert_

Key Takeaways
  • [11:26] Add “reactions” to your email message. This is a great feature that not only encourages engagement but helps you as a sender understand how your subscribers are responding to your emails. 
  • [14:50] Create a fun segment in your email newsletter that encourages responses. Polls and surveys are great for engagement and another way to solicit feedback. 
  • [21:48] With tools like ReplyVid, you can even ask subscribers to reply to your email with a video message. It’s a fun relationship-building technique and a feature unique from any form of social media. 
  • [24:18] Add something to your emails that subscribers can interact with – like a pet to “feed” or a flower to “water”. 

Links

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What is Deliverability Defined?

Each week, Deliverability Defined will dive deep into topics about email deliverability, giving you the insight you need to reach the inbox of your subscribers.