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In this episode, Gary discusses the power of active listening and how it can transform your relationships with clients. Sharing a personal story about a pivotal moment early in his career, Gary explains how shifting from talking to truly listening allowed him to connect more deeply with clients and understand what they genuinely need. Today’s episode offers practical techniques to make clients feel heard and build trust.
Today’s Quick Win:
During your next client conversation, try using this approach: After they share their thoughts, pause and say, “Tell me more about that.” This simple phrase encourages clients to open up and share details they might not have mentioned otherwise.
Key Takeaways:
• Listen First, Speak Second: When clients are talking, focus on listening instead of planning your response.
• Clarify and Reflect Back: Summarize what you’ve heard to confirm understanding. For example, “It sounds like you’re really focused on finding a location with great after-school programs for your family. What’s one thing you hope these programs will offer?”
• Build Trust Through Listening: Active listening helps clients feel valued, which builds trust and strengthens your relationship.
Quote of the Day:
“Active listening isn’t just about gathering information—it’s about building trust.”
Subscribe & Connect:
Enjoying these quick wins? Subscribe to Realty Chatter Daily for more insights, motivation, and tips to elevate your real estate journey!
Call to Action:
How do you practice active listening with clients? Drop a comment or leave a review to share your tips for deepening client connections!
“Stay motivated, keep laughing, and keep thriving through real connections! This is Realty Chatter Daily: Quick Wins for Realtors, where success is built on relationships.”
Today’s Quick Win:
During your next client conversation, try using this approach: After they share their thoughts, pause and say, “Tell me more about that.” This simple phrase encourages clients to open up and share details they might not have mentioned otherwise.
Key Takeaways:
• Listen First, Speak Second: When clients are talking, focus on listening instead of planning your response.
• Clarify and Reflect Back: Summarize what you’ve heard to confirm understanding. For example, “It sounds like you’re really focused on finding a location with great after-school programs for your family. What’s one thing you hope these programs will offer?”
• Build Trust Through Listening: Active listening helps clients feel valued, which builds trust and strengthens your relationship.
Quote of the Day:
“Active listening isn’t just about gathering information—it’s about building trust.”
Subscribe & Connect:
Enjoying these quick wins? Subscribe to Realty Chatter Daily for more insights, motivation, and tips to elevate your real estate journey!
Call to Action:
How do you practice active listening with clients? Drop a comment or leave a review to share your tips for deepening client connections!
“Stay motivated, keep laughing, and keep thriving through real connections! This is Realty Chatter Daily: Quick Wins for Realtors, where success is built on relationships.”
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Podcast Produced and Distributed by AgentInnovationStudios.com
Podcast Produced and Distributed by AgentInnovationStudios.com
Creators & Guests
What is Realty Chatter Daily: Quick Wins for Realtors?
Realty Chatter Daily: Quick Wins for Realtors is your go-to podcast for short, powerful insights designed to help real estate professionals thrive. Hosted by Gary, a seasoned Realtor and mentor, each 2-3 minute episode delivers a daily dose of motivation, practical strategies, and real-world tips you can apply right away. Whether you’re a new agent finding your footing or an experienced pro looking for an extra edge, you’ll find actionable advice that blends humour, connection, and a relentless focus on results. Tune in every morning to kickstart your day, strengthen your relationships, and achieve consistent success—one quick win at a time.
Stay motivated, keep laughing, and get ready to rise and thrive through real connections!
Gary McGowan (00:07)
When a client is talking, are you truly listening to understand or just waiting for your turn to speak? Welcome back my friends. This is Realty Chatter Daily. Quick wins for realtors where we deliver.
Welcome back my friends. This is Realty Chatter Daily. Quick wins for realtors where we bring you short actionable insights to help you thrive. I'm your host, Gary McGowan and today we're talking about something so simple yet so powerful. Active listening. Early in my career, I used to jump into conversations with my own ideas thinking I knew what clients wanted. But one day a client said, I just need someone to hear me out first. That was my wake up call. Real listening.
isn't about waiting for your turn, it's about giving the client your full attention without assumptions or interruptions, something all realtors find it difficult to do. Today's quick win. The next time you're with a client, try this. After they share their thoughts, pause and say, tell me more about that. It's a simple phrase, but it encourages them to open up and dig deeper into what's truly important to them. You might hear insights that wouldn't have come out otherwise.
Here's another tip. Instead of preparing your response while they're speaking, focus on listening until they finish. Then, before jumping in, reflect back on what they said. And your response could be something like this. So it sounds like you're really focused on finding a location with a great aftercare school program for your kids. Here's the insight. Active listening isn't just about gathering information. It's about building trust.
Clients feel valued and understood when they know they have your full attention. And a client who trusts you is a client that stays with you. So my friends, let's make listening our superpower. Next time you're with a client, try listening with intention and see how it transforms your conversations and connections. And as always, stay motivated, keep laughing and keep thriving through real connections. This is RealtyChatter Daily.
Quick wins for realtors where success is built on relationships.