The Howler: An Arctic Wolf Podcast

This month we sit down with Steve Craig, Chief Revenue Officer, as he shares his journey from SDR to CRO, the importance of metrics in management, leadership lessons he's learned the hard way, and settles the debate between some East Coast and Midwest slang!

Steve Craig is Arctic Wolf’s Chief Revenue Officer, responsible for leading global acquisition sales, sales enablement, sales development, customer success and channel sales GTM teams. Steve brings over 15 years of sales experience with a variety of technology companies in various stages including start-up, growth, and enterprise companies. Prior to his current position, Steve served first as Arctic Wolf’s Vice President of Sales and then as Senior Vice President of Sales and General Manager, Americas. Prior to joining Arctic Wolf, Steve served as an enterprise account executive at Dell EMC, working with F100 Clients on their digital transformation journeys; as a sales manager and director at endpoint data protection company Code42; and as Regional Sales Manager at Dell/Compellent. Steve holds a Bachelor of Arts in public policy studies from Duke University.

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Thanks for listening! HOWL! 

What is The Howler: An Arctic Wolf Podcast?

Want a peak behind the curtain into one of the best places to work in cybersecurity and the minds of the innovators behind the industry’s leading security operations platform? Tune in to The Howler podcast!

Hosted by Chelsea Lowman, People Experience Specialist, and Mary Newville, People Experience Senior Manager, the culture duo connects with pack leaders on leadership insights, mental health and overall wellbeing, and how they lead their teams to advance our mission of ending cyber risk.

The Howler - Episode 10 - Steve Craig

Chelsea Lowman 0:00
Hi. Welcome to the Howler Podcast. I'm Chelsea.

Mary Newville 0:04
And I'm Mary.

Chelsea Lowman 0:05
And we are on episode 10. Which is which I said why every episode, but I need it.

Mary Newville 0:13
But it is so wild and I'm pretty sure our first episode launched in July of 20. Was it July? It was sometime last late summer.

Chelsea Lowman 0:23
Yeah, because we we did start the our first couple of episodes we launched internally. And then we released them externally. A little bit later. So yeah, I don't really remember what month the first podcast was released. But we're probably close to our one year anniversary, which

Mary Newville 0:44
we Chelsea and I have talked about this, but we need to do like a one year anniversary celebration because we definitely have some what we consider hilarious stories. I don't know. Of all to bring things out of the vault from stem highlights some never before heard clips.

Chelsea Lowman 1:04
Yes, we we've, we believe we have a strong blooper reel somewhere within our footage. So we're gonna we're gonna work with Alex, our lovely Podcast Producer to see if we can put together like a one year anniversary, Howler podcast blooper reel. Because there are some clips that I think the people deserve to see. And hear.

Mary Newville 1:30
So June, we're recording this in June, you all will hear this in July. But it has been a really exciting time at the packets pride Happy Pride. Just had a panel event this week that was so powerful. Charles and I were sitting next to each other front. Well, technically second row sees to this incredible panel, we had Nick from Moser, Nick on from Moser, moderating and some incredible leaders sharing their stories.

Chelsea Lowman 2:02
Yeah, it was so nice to hear, it was wonderful to bring in Nick as an external speaker and an expert in the space. But what I really took away on what I loved about the panel discussion is that we were hearing from pack members that were in all different phases of their journey. And it was a lot about, you know, like ally ship, and you're gonna end up allowing, accepting that you're gonna make mistakes, but that's part of the journey. So pack members really shared, like their personal connections, and experiences within the LGBTQ plus community. And then kind of like how they've navigated those experiences and those mistakes and how they've learned from them. So it was kind of nice to hear. Yeah, maybe different perspective than I think you usually would during pride month. I feel like we usually bring in again, people like Nick who are amazing. But it was nice to kind of get that mix of people in all different places.

Mary Newville 3:08
Yeah, and I one of the things that really stuck with me after that was a quote Nick shared and I wonder if you remember who they attributed it to, but shared a quote that said, we can be compassionate before we have comprehension. And just that reminder of like kindness and treating each other, like human beings that are worthy of kindness and respect and being compassionate, even if we don't fully understand yet. Maybe I don't know. Do they attributed that quote to? I

Chelsea Lowman 3:43
think it's, I think it's an individual named a Loke. Who is a like writer, performance performance artist? I think it's a low how you say it a L Okay. Don't quote us though. We need to confirm that. That's the person but that is who's popping up in my mind right now.

Unknown Speaker 4:06
Yeah,

Chelsea Lowman 4:07
we love that quote. I think everyone in the audience, there was a collective like, winning next year that so yeah, a little nugget for you all to take home today from the podcasts that you can find compassion before comprehension. Okay, well, should we jump in? We should.

Mary Newville 4:31
Yeah. Okay. It's our 10th episode, and we are interviewing Steve Craig. He's our chief revenue officer. So Steve is responsible for leading global acquisition sales, sales enablement, sales, development and customer success and channel sales go to market teams. He brings over 15 years of sales experience with a variety of technology companies in various stages, including startup growth, and enterprise companies. Prior to his current position, Steve served first Is Arctic wolf vice president of sales and then as senior vice president of sales and general manager, Americas. Without further ado, let's welcome Steve to the podcast.

Chelsea Lowman 5:10
Okay, welcome to the podcast. Steve. Thanks for joining us.

Steve Craig 5:14
Thanks for having me. Appreciate it.

Chelsea Lowman 5:16
Okay, fine. Well, we always start the podcast with a little fun like, would you rather some trivia, it's all based off what we know about our guests. And so what we know about you is you're originally from the East Coast. Correct, right? But you've now lived in the Midwest for quite a while. So we're gonna play just a quick fun little this or that based off of like, regional slang and terminology. Like what are we calling things? Okay, so we'll start off easy. Soda or pop?

Unknown Speaker 5:55
Soda?

Chelsea Lowman 5:56
Okay, you ever say pop now or No?

Steve Craig 5:59
Not unless I'm making fun of my wife.

Mary Newville 6:03
Can say soda or pop being that there? I

Steve Craig 6:06
really say so. I think I've won that battle in the household. Okay. Okay,

Chelsea Lowman 6:11
okay. Um, okay, this one the luminous bugs that you see in the summertime. What do you call those?

Steve Craig 6:18
What bugs? Okay.

Chelsea Lowman 6:20
Not fireflies. No. Okay. Um, some of these I didn't even know which one is which for that one. Minnesota is fireflies. Yeah, well, and some of them are just general regional, like lightning bugs I think is more like east and south. And then like, west coast, midwest is fireflies. Whatever we say here, people are gonna disagree like, Well, no, I actually call it this. But these are just generalizations, obviously. Um, this one I don't know. I don't know what your take is going to be. I'd never heard this. Do you call it a milkshake or a frog pay? Okay, apparently New Englanders call them milkshakes, prop Hayes, and they call it chocolate milk milkshakes. You just heard that one. Um, do you call it a lollipop or a sucker? Lollipop,

Steve Craig 7:15
but I think I've gotten sucked into the sucker.

Chelsea Lowman 7:21
Family. Okay. Yeah, some of these. I was like, Oh, it's a soccer money. Yeah, so the Midwest is more sector. And Northeast is lollipop. Okay, sneakers or tennis shoes? Sneakers? Yeah, I'm also an east coaster. So I'm gonna agree with you. I'm married. Do you have some tennis shoes? Tennis shoes?

Steve Craig 7:45
Yeah. My wife has tennies. She's, she's,

Chelsea Lowman 7:51
um, okay. Just a couple more. Do you call it a garage sale or yard sale?

Steve Craig 7:59
It depends if it's in the garage or the art.

Chelsea Lowman 8:02
Valid. That's very valid. Apparently East Coast is yard sale, and other places or garage sale. But I do think I'm with you. I think it depends. I'm a roundabout or a traffic circle.

Steve Craig 8:19
East Coast traffic circle, I think but I think roundabout is my preferred nomenclature now. Okay,

Chelsea Lowman 8:25
Okay, nice. We converted you on that one. And then the last one, sprinkles are jimmies sprinkles. Okay, I mean, Jimmy, is this weird? Can we own that?

Mary Newville 8:41
Ice cream. Never heard of that before? Us. I would have zero idea we were talking about?

Chelsea Lowman 8:47
Well, I learned when I visited the New Castle office that they call sprinkles 1000s. It's something weird, like the hundreds and 1000s is what they call it in the UK. I'm not joking. You guys. It's something it's something interesting like that. I'm pretty sure it's hundreds and 1000s Newcastle pack. Correct me if I'm wrong in the comments, but I was like you, you're like, Can I get some ice cream with some hundreds and 1000s? Like that seems like a waste of breath. A lot of words. But anyway. Okay. Well, thank you for entertaining us with this fun this or that? I was curious where you land since you've lived here for so long? But seems like the East Coast roots are still strong, which is good. Yeah, absolutely. Yeah. Okay, well, we'll get into the more serious questions as they say. So we always like to start off just learning a little bit more about our guests and their journey. So we want to go back in time when you were younger. What did you want to be when you grew up? And actually, let's just start there. And then we'll have some follow up questions.

Steve Craig 9:57
What's it I want to be when I grew up? Oh, are, you know, I think I always like aspired to be a lawyer. But after college I had no aspirations to go to law school. So

Mary Newville 10:12
what like drew you to law?

Steve Craig 10:15
I don't know, I like when you're a kid you just kind of associate something with something. If you asked me what my, what my elementary school, you know, middle school self thought of a career path is definitely it would have been lawyer but far, far from where I landed. So what about

Mary Newville 10:33
preschool Steve? Was there ever like a firefighter era?

Steve Craig 10:41
I'd probably say athlete at that point, you know, soccer player baseball player at that stage,

Chelsea Lowman 10:45
but okay,

Steve Craig 10:47
it also didn't really?

Chelsea Lowman 10:50
Did you play those sports like growing up?

Steve Craig 10:55
I played soccer and baseball. Soccer through high school and baseball, up until high school and then I ran track in high school in cross country and in high school in college.

Mary Newville 11:09
Okay. Oh, wow. Nick meant running at school. Yeah, we

Steve Craig 11:15
both ran it at Duke. That's where that's where we were Nick was a year year ahead of me. So that's where we first crossed paths.

Mary Newville 11:21
Okay, small world.

Chelsea Lowman 11:24
Yeah. And so then we see you have a degree in Public Policy Studies. So what led you to sales? Like this, tell us a little bit about your career journey, like how did we get here? So,

Steve Craig 11:36
so Public Policy Studies is like a merger of econ. And poli sci sort of like, meets like a practical application of those two, you know, studies and it actually it was a it was a good major in college, I really enjoyed it and use a lot of the framework. I think today, still, and even in this in this job in this capacity you because you have to sort of frame up a problem put together, you know, sort of the thesis of how you're going to solve it, you have to do it in specific ways. And that's a lot of what you do in sales and leadership. So but I, I wasn't seeking out a career in sales. And Nick thing me after I hit us May timeframe was about to graduate and suggested I talked to Brian Bell, or ex Chief Customer Officer now exited corporate retirement. And Brian interviewed me for an inside sales role at our golf. And I was kind of thinking about taking a year off and doing something I wouldn't have historically ever done before. I had a job training in catamarans. And in the Caribbean. I had a lead on a job at like doing fly fishing tours in Alaska. Nick, Nick and Brian have persuaded me to come to Minnesota instead. And we're going to tech company. And that's kind of where it started.

Mary Newville 13:05
Wow. And no regrets. And that was hugely impactful on your journey and your wife. No, no, no

Steve Craig 13:13
regrets. been a fun ride it. Sometimes it'd be nice to go to the Caribbean for a year. Yeah, we'll have time I'm sure at some point. So

Mary Newville 13:23
that was was that Compellent that was that first. Yeah,

Steve Craig 13:26
that was compelling data storage startup, not too far from our temporary office right across the 14th. Floor over on Drive. So good coupon was about 50 people at the time, early, early stage growth company. And I was one of the first couple STRS on the team actually, with Mr. Joe burns as well, if any of these owner, large enterprise leadership team also crazy

Mary Newville 13:51
what a journey. So when you were at compelling, what was your What was your experience? Like there? Were you in that were your SDR, the SDR role the entire time you were there. Did you grow leadership at Compellent as well? No,

Steve Craig 14:04
I look, I think one of the things about growth tech companies is they affordable people an opportunity to sort of, you know, grow their career and you know, move on to the next role as you can earn, earn your way up the ladder. And I started as an SDR and moved on to a partner development rep working with our channel partners and we were chatting company as well. And I think that's where the TNA I think comes from a lot of in our channel first thinking about the growth and routes to market but moves on to an account executive. And that's when I moved back to Philadelphia, and kind of random Mid Atlantic region for about five years, stepped into management leading a district at Compellent right before we got acquired by Dell. So that was a fun, fun little journey. You know, we went public and shortly thereafter got acquired by Dell was it was a pretty big transition.

Mary Newville 14:57
Yeah. And then after that you were At code 42, and then Arctic Wolf's, you seem to enjoy the technology industry and have stayed in the startup arena, what do you think you've has most like attracted you to this industry?

Steve Craig 15:12
So, like, got here got got stuck, I guess you'd say, what is it? It's a great, it's a great space to be in. Obviously, there's a ton of investment in, in tech in general. And I think tech solves real world problems for businesses and people alike. And it's always fun to, you know, work in a industry and for a company where you can drive meaningful outcomes. And it's measurable, right? I mean, you can oftentimes, you can, you can understand the impact you're making, and you can, through sales, like you, you spent a lot of time uncovering what our customers are going or prospects are going through and, and how their requirements map to, you know, what we can help them solve. And that's a fun part of it, I think sales career path inside of tech.

Chelsea Lowman 16:03
Um, you've shared, you started your career as an SDR and you are now our chief revenue officer. So curious, like, what are some of the biggest challenges moving from like, day to day selling to like leading an entire sales org?

Steve Craig 16:20
Yeah, they're a bit different. You're, you're always you're always selling I mean, I think selling just like, like, that's an update funnel skill in any role in business, whether you're in sales, or you're in another function, and in the business, you're selling something right all the time. I think, in this role, it's, it's been fun that each step along the journey, you're kind of taken on a slightly different responsibility. But it's all grounded in trying to, you know, remove obstacles and allow the team to be more effective and sell more. I think for me, the you know, really understanding the the finance aspects of the business and really cheating, you know, more the the contractual legal ramifications of it, it's, it's all working fine. And we have a great team that obviously, you know, support each of the executive leadership team and understanding this pieces of the business effectively.

Chelsea Lowman 17:20
I'm curious, like, if you were to compare all of the sales teams and orgs, you've been on it your different companies? Like what's different about the team that we've built here in Arctic Wolf and the way that we work? Like, what what would maybe make us special or stand out? Yeah, look, we

Steve Craig 17:39
have a we have a great team, I think, from the ground up, I think one of the unique things about this sales organization, that's I think, different than companies I've worked with in the past is sort of the tight relationship between sales and marketing. There's a really strong interplay between sales demand, product marketing, and I think that definitely differentiates how we go to market versus some of our competitors, where those might be more siloed functions not as strong of a relationship. There's a lot of really nimble in the programs in the packaging, and the the marketing campaigns that we drive and run and I think, I think that's, that's pretty unique about it, but we great culture, I think the whole company does, right on the outcome, customer first mentality. You know, we're channel first company as well. And I think across a lot of sales organizations that everybody's used to working inside of a channel, first company, it's it's unique. And I think we have a lot of folks who have come to Arctic Wolf, we're that's a new, that's a new muscle to new motion. And it takes a while to get used to but it certainly does differentiate our sales culture versus versus other companies out there.

Mary Newville 18:54
Yeah, I think the culture we have here is incredibly special, and, and is unique across the board with and in different departments as well. So, um, okay, see leaning a little bit into leadership. Tell us about, you know, how do you define leadership and how have your leadership philosophies evolved through your career and as you've grown as a leader? Oh,

Steve Craig 19:17
I would say ongoing. continually evolving, I think, you know, I think leadership is one of the things you have to sort of stay in tune and, you know, keep your ear to the ground and make sure that you're, you're changing with the times that, you know, the last two years across our business have shifted, and, you know, we've had to pivot as a company, but I think the primary goal and leadership is you're helping elevate the team, right? So they can they can achieve their, their potential hit their goals, and hopefully, that's aligned with the company hitting their goals. So making sure that we're working to set achievable goals is a big piece of that. And I think that's a that's an ongoing endeavor that we're committed to making sure we get the balance right For

Mary Newville 20:01
over your career, have there been like pieces of wisdom or advice that leaders have given you that have been really impactful on your journey?

Steve Craig 20:11
Yeah, there's been there's been a lot along the way. Hmm. There's, there's a, there's some of those ones that stick out where they they orchestrated leadership advice, maybe. But I remember when I was an SDR converted to first time sales rep. And we had a executive sales off site meeting and our senior vice president of sales was was running the show at the time. And we were kind of in the q&a part, I made a recommendation for like, Hey, we should do some training around, you know, how to structure financing and leasing arrangements. And as I was expecting it, yeah, that's a really great idea. And the feedback was, you know, what, you should probably invest in yourself at some point. And I thought that was like, Oh, I wasn't expecting that. But that was a great like life lesson. Like, sometimes you have to just kind of own the outcome, and you gotta like, put the time in to learn, learn the trade. And then and then you go from there. So I think that was a foundational, like, engagement was exactly expecting that one. But that's been informational. And then I had another, I was, I was working as a, as an account executive. And I was covering a large fortune 100 company here, locally, and we had a really strong partnership with the senior vice president of infrastructure and operations. And one of one of his things that he just he always repeated was, if you can't measure it, you can't manage it. And I think that's a critical, like piece of it, with these capital understand where where you're trying to go and how you're gonna get there. And if you can't, if you can't meet you measure what you're trying to achieve, and it's really difficult to manage it along the way. And I think I think those are two good pieces.

Mary Newville 21:59
Yeah. No such good pieces. Well, it's, it's interesting, too. I think it says a lot about you how you took that first piece of feedback. I mean, maybe it's kind of off putting at first but like, it sounds like you took it and like learn from it. And it was formative and like you growing where some people could just be like, That was rude. And I'm just gonna be like a stick in the mud about it and be like, I thought I mean, all people do, right. Like, it's a natural reaction, but but then to be able to, like, look at it again. And like, see learning in it? I mean, better because of it. Yeah, I'm

Chelsea Lowman 22:35
curious, like, what action did you take after hearing that feedback of like, work on yourself? Like, did you like what did you do in that moment? Do you remember,

Steve Craig 22:44
I bought a finance book and Okay, yeah. Try and figure out how to structure leasing agreements.

Chelsea Lowman 22:55
Sounds like fun stuff.

Mary Newville 23:00
Circle interesting, because you said like, you know, one of the biggest differences of being a seller versus leading the selling is like understanding that financial component of the business. So maybe, to your career?

Steve Craig 23:11
Yeah, it's it certainly has affected it. There's a certain there's the finance side of the business metrics that you really have to appreciate. And that's that's been ongoing, your growth trajectory. You know, growth, your Arctic Wolf.

Chelsea Lowman 23:26
Well, that kind of lends itself nicely to our next question. What professional skills do you think everyone should develop, regardless of their role?

Steve Craig 23:34
Cool? Well, I think sales in general is is something that everybody should acknowledge whether they think they're in sales or not, they're in sales, you know, when you work for a company, and that's something that I think everybody should strive to get comfortable with. At some level, certainly, if you're gonna go into sales, or marketing even, it's probably a little more pronounced in your your day to day. The finance side, I think, I think is really important, even for personal reasons. That's, that's a, that's a good thing to invest in. And then Excel skills, I think. powerful tool if you understand how to how to use it effectively, and certainly, I think as you grow in your career, whether in sales or business or finance or marketing

Chelsea Lowman 24:25
tool, would you say you're like an Excel with a lot? would you rate yourself? Well,

Steve Craig 24:31
I would, I would rate myself as adequate. We have folks here who are just super impressive and my skills pale in comparison to that.

Chelsea Lowman 24:43
Yeah, I would say I always think I'm good at Excel until I see someone that's good and Excel. Oh, I have a lot to learn. Yeah. Yeah. But I love what you said about whether you think you're in sales, whether you think you're in sales or not. You are in sales. And it makes me think of like what Adam Mare always says, as like, we're all on the security team here at active wealth and I love. It's just reminding us that like, we all are a pack, and we're all in this together. And we're all in the sales team, we're all on the security team, we're all part of like building our culture and making it strong. It's not just we're not just working in these silos, like you referenced earlier with, like sales and marketing working so closely together. So I think that just like drives the message home again, which I love. Great observation. Really great.

Mary Newville 25:33
Okay, switching gears here a little bit. See, we always like to ask our leaders about wellbeing, and how that plays into their work and life and success. So how do you prioritize well being whether that be physical, mental, etc, both for yourself and for your team? What does that look like for you? Yeah,

Steve Craig 25:51
so like, girls, I mean, it's probably another area that you have to continue to prioritize. And I think you have to have balance. And you know, you're in this line of work in this space, in this sector, there's, there's a lot of demands, and things are constantly coming at you and constantly changing, I think, you just have to sort of have that line that just exists. And when you need to take a break, you need to take a breath, and you take some time for yourself and your family, you take it and I think article does a great job as a company, giving all of us, you know, the flexibility to make that decision when when you make it so certainly for my team, because life events happen is they need to take the time they're they're welcome to take it and I know they're gonna get the job done.

Chelsea Lowman 26:38
What's like the last, like key to where like, Great trip that you've taken.

Steve Craig 26:44
You know, this is not exactly that the with my wife and I had a chance to go to the Indy race this couple weekends ago. That was kind of kind of a work and, you know, life in harmony situation. But we had a ton of fun. You know, the MSR sponsorship that we have with Meyer shank racing and the ability to host and entertain your partners and customers is a ton of fun. That was that was really awesome venue. I've never realized I'm not I'm not a big racing fan. But what an impressive race that was over three and 3000 people in a spot in Indiana. It was it was cool to see. So that was that was a ton of fun. I'm looking forward to Fourth of July weekend with the family. That's always a good time to spend a weekend week up in your Wisconsin. So looking forward to making that that trip.

Chelsea Lowman 27:38
So you're fully embedded in the cabin, the Midwest cabin life, we

Steve Craig 27:42
are bully people. My wife's family's been going to your Wisconsin for like almost 50 years now. Kind of family has a handful of cottages, cottages that's at the Minnesota one in northern Wisconsin, and we love spending time up there when we can.

Chelsea Lowman 28:03
Okay, Mary, do you have anything else before we get to rapid fire?

Mary Newville 28:08
I don't think so, fundamentally, a little bit more about your career story and leadership lessons. So thanks, Steve.

Steve Craig 28:16
Yeah, thank you. Thanks for all the questions.

Chelsea Lowman 28:18
I was gonna I was just gonna ask it before we got to rapid fire if there was anything you just wanted to like, say about the sales org and your team? And like what it's like working with, you know, this group of pack members? Yeah, no, I

Steve Craig 28:35
think, look, it's it's certainly been. It's certainly it's certainly been an honor to have the opportunity to, to lead the team here and be a part of the growth trajectory. I think this quarter should be a major milestone, not just for sales, but the entire company. I appreciate all the hard work across the city.

Chelsea Lowman 28:55
Okay, amazing. All right. Well, we are now at the end of the podcast, we're back to some I mean, all the questions are fun, but now we're back to some fun. rapidfire. So this is just first thing that comes to your head. All right, perfect. Okay, that's concert of your life.

Steve Craig 29:14
Coldplay, Coldplay back in the day, that was a college. Oh, that was a great concert.

Chelsea Lowman 29:20
I'm very jealous about Coldplay, they're on my list, and I still haven't seen them. So, great answer. People, I guess are probably tired. Every time we get to this question. Someone says something and I'm like, Yeah, so I love it. But I do I do love I do love to play. Okay, favorite word? Oh, pressure.

Steve Craig 29:50
Know it's timely. I think pressure is a good word. It's the word of the month for me. So, but

Chelsea Lowman 29:58
yeah, to your point like there's Diamonds are made out of pressure. Like, there's some positive connotations.

Steve Craig 30:05
Yeah. Pressure group change creates opportunity.

Chelsea Lowman 30:09
Um, okay, a place on your bucket list.

Steve Craig 30:12
So we have four kids now, my wife and I had a what's, uh, we went to Maui five or six years ago, we've always wanted to get the family to go on a cool trip to an island vacation. I would say taking the family to y is a big one. When we, when we had our first we had, we found out we were having our first child, we, we had a really cool trip to Italy planned, and we ended up canceling it because that would have been about the time we were having our first child. So we still want to get back and do it a prequel trip through Italy at some point. That's that's on the list.

Chelsea Lowman 30:54
What is something that people often get wrong about you? Oh,

Steve Craig 30:58
um, I don't know. I think people think I'm pretty serious. I guess I'm not.

Unknown Speaker 31:09
You're not

Chelsea Lowman 31:16
you heard it here. First, folks. podcasts?

Steve Craig 31:21
I don't know. I'm not sure. Do you tell me what people get wrong about me? But yeah,

Chelsea Lowman 31:26
it is a hard question to ask it like to answer for yourself, I think. Yeah. Um, but I could see that. I mean, we I feel like that's a pretty common answer, especially from people, like executive leaders, because you typically have, like, a certain presence when you're delivering, like, certain type of information, you know, and so people are like, Oh, they're serious. They're talking finances and goals and all these things, but it's like, you're also just a human. Yeah, like, like to joke around and be normal. Yeah, um, okay. The last one. Give us a snapshot of an ordinary moment in your life that has brought you joy.

Steve Craig 32:05
Oh, gosh, these happen all the time. Yeah, I've got four little kids so it's always it's always interesting to see in them Do you know something? Something crazy. We have my daughter's last Soccer Game of the Year last night. It's exciting to see them you know, plan participate. My youngest daughter. She wants to be a soccer player but doesn't actually want to play soccer that out her whole game. She wasn't the best. But it's funny stuff like that. Did a did a driveway project at home. We got that thing done late last night or two nights ago. And it was nice just to get wrapped up before the weekend. So there's lots of joy tucked in there.

Chelsea Lowman 33:01
Yeah, I love that. We often someone else on the podcast can't remember who said something similar of like watching their kids experience or like learning something new is like a really special moment.

Steve Craig 33:13
Yeah. Yeah, my my son because he broke his Apple Watch. A few weeks back and you wanted a new one. And we're like, you're gonna have to earn you're gonna have to earn that one. So he actually got a job with our our landscaper.

Mary Newville 33:38
Can you hire me?

Steve Craig 33:41
Cool. So he's worked a few Saturdays. Save up. Get his new Apple Watch. That brought me joy, though to see him. You know, go out there and take control and earn. Yeah,

Mary Newville 33:52
that's awesome. I think he learned how to fix his Apple Watch. Wow.

Chelsea Lowman 34:00
That's where we're going to but this is still impressive. 11. Ask for your job. How many Saturdays is it going to take to afford it? The Apple

Steve Craig 34:12
paid it off in two Saturdays. So?

Unknown Speaker 34:17
Yeah, for him? Yeah.

Chelsea Lowman 34:21
Okay, well, that was it for the wrath of fire. Thank you, Steve, for joining us on the podcast. Again. It was so great to get to learn a little bit more about your journey, your leadership philosophy. You're out your outlook and perspective on sales or Excel. Thank you again for taking some time out of your day. And we hope you have a great rest of your day. Yeah. Thank

Steve Craig 34:45
you so much. Appreciate it. Thanks for having me.

Mary Newville 34:47
Yeah, thanks to you.

Chelsea Lowman 34:50
Wow, another great conversation with a leader here at Arctic Wolf. I loved getting to know Steve better.

Mary Newville 34:57
Yeah, that was so great. I think I I mean, it was just even fun seeing you when you get to chat with people personally, you work with, we work with someone who all the time. And then you have a moment just to like, hear about their families. And it was just fun to see his face light up talking about his family and kids. And I'm personally which was awesome. I agree.

Chelsea Lowman 35:18
Okay, we are in July, in the heat of summer. So we've got a lot of fun things happening. Most of our offices around the globe are having some sort of fun summer event, it's kind of office dependent. So if you are a pack member, make sure that you check in with your office admin. And then we are planning a sun virtual event for our remote PAC members as well. So more to come there soon. And as always be on the lookout in on hallway on Slack and the Howler newsletter email that we send out. Because we'll always recap kind of what's going on the month ahead.

Mary Newville 36:00
Yes, and like we always say if you're not part of this path, but you want to join this one of a kind community that we have here and help us on our mission to end slavery so you can find all of our open positions@articles.com backslash careers. Like we talked about at the beginning of this podcast, let's be kind and compassionate to others and ourselves and we'll catch you in August. Okay,