Unlocking Hidden Revenue: The Power of Extra Agents in Boosting Sales

Episode Show Notes / Description: 

• If you're watching this, it’s likely because you have a successful professional business that’s growing, and you need more resources to accelerate or strengthen that growth.
• The biggest challenge might be finding expert sales or marketing professionals whose efforts you can magnify.
• If your company is an insurance agency, general contracting firm, investigative agency, or any professional company with untapped sales and marketing opportunities, Extra Agents can provide additional resources to help.
• Extra Agents can supply trained agents to respond to sales inquiries coming through various channels: phone calls, emails, live chat on your website, or text messaging from prospective clients.
• If valuable sales inquiries are going unhandled due to limited sales capacity, Extra Agents can help fill that gap by managing quality leads.
• Need more sales inquiries? Our marketing team can create industry- and company-specific content—videos, blogs, podcasts—with your branding, designed to attract visitors searching for information related to your business.
• Sales agents can collect lead information, qualify prospects to identify valuable product or service needs, and even start closing sales.
• For insurance agencies, agents can handle specific tasks such as collecting deck pages, lost runs, and finding opportunities to round out accounts.
• We offer dedicated blocks of time for licensed professional agents to handle your incoming inquiries, focusing on your particular business needs.
• Licensed in multiple industries including insurance, general contracting, private investigating, real estate title research, and more.
• Our agents can integrate with your existing CRM, agency management systems, and phone systems, using both hardline and VoIP phones.
• We ensure a full sales flow: meeting and greeting, qualifying, presenting products/services, and working toward closing transactions—not just providing basic information.
• Live video interactions with agents are also available, with customizable backgrounds like green screens, professional settings, or your office environment.
• Marketing content can be distributed across multiple platforms: YouTube, podcasts, Facebook, LinkedIn, blogs, with a focus on direct content acquisition for better searchability.
• If your business is missing sales opportunities due to thin sales coverage, limited hours, or unhandled inquiry channels, Extra Agents can cover those gaps.
• We provide flexible, on-demand sales and marketing support so you retain all revenue while expanding coverage.
• Interested? Visit our website and leave a message to have an expert contact you and discuss growth options tailored to your business.

What is The Expert Podcast?

The Expert Podcast brings you firsthand narratives from experts across diverse industries, including private investigators, general contractors and builders, insurance agencies, vehicle specialists, lawyers, and many others.

If you're watching this it's probably because you have a very successful professional business and a company which is growing. You just need more resources to grow it faster or stronger. If your biggest problem is finding expert sales or marketing professionals that you can magnify their efforts, then we may have some solutions for you. If you're a company like an insurance agency, a general contractor, investigative agency, or any type of professional company that has sales and marketing opportunities you just can't capture them all, Extra Agents can give you some additional resources if you know how to deploy them and maximize their success.

As an example, if you're an agency or business, we can provide agents that can respond to sales inquiries. They can be phone calls, maybe you get emails, maybe you get live chat on your website, you might even get text messaging from prospective clients. If you have valuable sales inquiries that are not being handled because you don't have enough sales capacity, then Extra Agents can provide capacity that can handle good quality sales inquiries.

In addition, if you need more sales inquiries, our marketing resources can provide content which can attract additional visitors. That content can be video content, blog content, podcast content, and that content can be specific to your industry, even specific to your company. It can be videos like this with your logo in the background, you can have your office location in the background, and a professional video presenter will speak about your product, your service, your industry in general with the intention of having visitors who search for content or information about subjects related to your business find that content.

To the sales side of it, the sales agents can do anything from collecting information from inquiries, they can qualify your sales leads to find out exactly what products or services might be valuable to them, they can even start the closing process to complete a transaction. If it's an insurance agency, we can do things like collecting deck pages, lost runs, finding out what opportunities there are for rounding out accounts.

We can provide this in dedicated blocks of time dedicated to your particular business. So if you have certain gaps in coverage or thin coverage in your sales department, we can block out parts of time where a professional licensed agent can be available to handle your incoming inquiries. We're licensed in various industries: insurance being one, general contracting, private investigating, real estate title research, those types of things.

We can work within different CRMs, agency management systems, various phone systems. We have hardline and VoIP phones. We can connect to your system and we can pass along the information to your staff, put it into the CRM, or even complete transactions as needed. Our entire sales process is geared towards a flow towards a customer action. It's not just giving out information, it's not a free brochure, it's not like a talking business card. It's working through a road to a sale from meeting and greeting the customer, qualifying the customer's needs, presenting product, and even working towards completing the transaction, asking for the sale with that client.

The inquiries can also be handled by live video. If you have an opportunity where clients would be interested in a live video interaction with an agent, we can provide that as well. The background could be chroma key green screen like this, it can be a live professional background which you'll see here in a moment, it could be your office background. We can set it up specific to your business or generic to the industry in general.

On the marketing side, the content can be distributed for you. For example, we can distribute content to YouTube, podcast, Facebook, LinkedIn, blog post. We prefer to do things in more direct content acquisition. A lot of times social media isn’t necessarily the best place to put content because it's not searched there, but YouTube is an excellent source and we can distribute it in multiple channels.

So if your business has opportunities for more sales, more revenue, more top line that’s not being realized because the inquiries are not being handled thoroughly, because you have thin coverage, maybe not enough salespeople, maybe certain times of day where salespeople are working on other things, or other channels of inquiry that aren't being handled—maybe it's text, maybe it's live video, maybe your sales reps aren't real good with email responses—we can provide resources that can handle that.

We’d love to discuss that with you. Put a message into our website and we'll have an expert contact you to discuss what options you have that will help grow your business and grow your sales where you can retain all the revenue and still have coverage on an as-needed basis.