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Welcome to Corralling the Chaos, the podcast where we round up the world of event management.
Each episode, we'll unravel the complexities of managing events, from staffing and scheduling to embracing technology and adapting to industry trends. Explore success stories, learn from challenges, and discover the strategies that keep live events running like well-oiled machines.
So, saddle up as we wrangle the chaos and find the order within.
This podcast is hosted by Angela Alea, President and Chief Revenue Officer at LASSO.
Welcome back to another episode of Corralling the Chaos. Today's topic is all about relationships. And let's face it, our entire industry is built on relationships, and who you know, how you treat them, and it really can kinda make or break you in this industry. And your approach to your relationships is really what defines your reputation, I think, in this industry. And whether we like it or not, all of us have a reputation.
Angela Alea:We hope it's for something good, but that's not always the case in this industry. And a lot of people haven't really caught that link between the relationships and your reputation. And so today, I've asked one of my favorite reputation builders in the industry to discuss this with me, and that is Nicholas Van Dyke who is the labor manager over at WebAV based in Salt Lake City. So welcome.
Nicholas VanDyke:I appreciate it. Thank you for having me on, and I think this is a this is a high honor. I'm I'm excited to be here.
Angela Alea:And I just have to say I just have to brag for a minute. You know, it's when you come across we all deal with different individuals in this industry, and I know we're gonna talk about this a little bit, Nicholas, but I have to honestly say anytime our company has had an exchange, whether it's an email, whether it's an in person conversation, it is always left me feeling good, and here's what I mean by that. Whether it was through the sales process, sitting down with the webs, whether it's, talking with Melanie, who's your current CEO, or whether it's talking to you or some of your PMs, you all just have this knack. And our whole company talks about it, about the web team. You guys just have this knack for how you communicate and the respect in which you show people, whether it's a vendor, you're freelancers, any of those things.
Angela Alea:And so that's why we wanted to talk specifically to you because I think all of you can teach our industry something. So I just wanted to call that out because I think you guys just do a fantastic job of that. So as we kinda dig into that, I would love to kinda hear some of the insights you have on the importance of freelancer relationships, specifically in our industry.
Nicholas VanDyke:I like it. I I wanna talk about your accolades. I appreciate your accolades. And, honestly, I I don't think that I would work for Webb if I didn't believe that they they weren't the best. Right?
Nicholas VanDyke:I work for Webb because I believe that they're the best, and that's people. People. Yeah. So building relationships to me, I think, is all about consistency.
Angela Alea:Oh, I don't hear that much. What does that mean?
Nicholas VanDyke:Well k. So the relationships that I've got with some of the freelancers, we're talking freelance pool. The more often that I hear from, work with, is is the stronger relationships that I've got. So if if we're talking about building and maintaining those relationships, it's consistency. And I've got I've got a handful of freelancers that will they'll send on, right, their calendars of availability.
Nicholas VanDyke:Mhmm. And that's nice. Right? As a labor manager, I wanna be I wanna be aware of where, you know, my critical people are and what they're doing. And, you know, it's nice that I can see that they're taking personal time.
Nicholas VanDyke:It's I I I care about that. I wanna make sure that I'm seeing some of those things even though they're freelancers. I care. I care enough. And what's nice about some of those parts and pieces is I can then have the personal conversations.
Nicholas VanDyke:Hey. I see you're having a vacation soon. What's going on? Tell me about this. And oftentimes in those calendars of availability, I I don't often respond to them, but I will use them.
Nicholas VanDyke:I I don't know if freelancers understand that. I don't know you know? They don't know if they know that
Angela Alea:What do you mean that you'll you'll use them? What does that mean?
Nicholas VanDyke:Yeah. So in our processes at web, I'm an in between. Right? Our producers are the ones working with clients, and they're gonna build the rosters. They're gonna build what positions we need on what shows, and they understand the scope better.
Nicholas VanDyke:They understand the schedule better. They're gonna build those parts and pieces and and hand them on to me. I certainly can build those parts and pieces. I have to understand scope and work with clients. I don't often do that.
Nicholas VanDyke:I'm in in between. So I get these positions, or these, with labor orders, and and I'm now working with my producers. I'm now talking to them about, okay, who's available, what skill sets do they have. And so I'll refer to these calendars of availability Mhmm. That freelancers oftentimes send on, and I'll and I'll go to them.
Nicholas VanDyke:And I'll say, oh, well, we've got so and so that this is their availability. And Lasso's nice that Lasso has the the calendars, and it has the ability to do those things. But it's like, if I'm talking about consistency and seeing information consistently from people, that's that's one of those those parts and pieces. I mean, the other parts and pieces on on building relationships and staying consistent, I have freelancers that will often just call me and will shoot the breeze for just a second. Yeah.
Nicholas VanDyke:So I I will say within the consistency, I I don't think it matters what it is. Right? This calendar availability is nice. I have dozens of of freelancers that will send memes to each other. Right?
Nicholas VanDyke:And, it depends on the personality. Some of them are dark memes. Right? Depends on the personality. Some of them are lighthearted memes.
Nicholas VanDyke:That doesn't really matter. But what it matters is this consistency. Right? Another part or piece that that I prefer, I I enjoy sending out, what are they called? Christmas cards.
Nicholas VanDyke:Mhmm. Right? We have a pool. I think our pool is roughly 500, 600, 700 in there. Right?
Nicholas VanDyke:And, consistently, year by year, we're using 3 or 400 individuals to to run our shows. When I send Christmas cards, personally written Christmas cards, hey, it was fun to see you on the show back in March. Yeah. Hey, I appreciated all that you did for x and x y z client Yeah. In June.
Nicholas VanDyke:And, and I do my best to, you know, to remember the parts and pieces, the times that I saw. I don't go to a lot of shows, but I I I do my best to remember what happened in in people's, like, history and what they do. And so I do my best to also reach out consistently, and each and every year send out those Christmas cards.
Angela Alea:We didn't make a transaction personal. Right? Because to your point, right, they're sending you availability. That's a transaction sometimes, and you're not biting on that. You're taking the time to be more intentional and to focus on the relationship, not just, yeah, they're gonna be able to work this show for you.
Nicholas VanDyke:All the time. All the time. What's funny is I was thinking about this question earlier, and I was thinking, you know, if I had if I had to make any suggestion to any freelancer out there that's sending on calendars of availability Yes. The only other thing that I would make sure to add to each one of those emails is a dad joke or or some joke somewhere. Because like Laffy Taffy jokes, I'm gonna jump into that thing.
Nicholas VanDyke:Right? I'm gonna look at that that joke, and I'm gonna I'm gonna enjoy it. I'm mean and it's it's going to draw my attention longer than just this is a great little calendar of availability. I
Angela Alea:oh. And it makes him memorable. I'm getting
Nicholas VanDyke:I'm getting a a calendar from Anthony. He always has good jokes. I can't wait to open this calendar from Anthony.
Angela Alea:Yeah. I love that. Does it it seems like it comes natural to your entire team in its little things. It's the subtleties. It's the niceties.
Angela Alea:It's like, I remember we got an incredibly over the top kind email from one of your project managers, and it wasn't short. It was it was quite long, and he took the time to thank us. We're we're the we're we're the vendor. Right? You're our customer.
Angela Alea:And he took the time to not just say thank you, but he was very specific, and it was such a thoughtful email. And I know that took time for him, and it's it's those things that mean so much. Right? Whether you're forging a relationship with a freelancer, with a vendor, provider, with a client, whatever it is, and it just seems like your whole company just has nailed that. I mean, literally, with every single person I've talked to, and it's just even the little things, like, I think a lot of a lot of people in our industry, they forget how to be just kind because I think so many people in our industry have become jaded over the years.
Angela Alea:And I don't know where that comes from. I know when I joined the industry over a decade ago, it was very, shocking to me that everyone thought everyone's out to get them. And so everyone's walking around, you know, with either a chip on their shoulder, this defense mechanism, or or something. Right? Like, freelancers are mad, you're not paying me.
Angela Alea:You're not paying me fast enough. You're not giving me good jobs. And the clients are like, why can't you work 18 hours? We're paying you. What do you mean you need a break?
Angela Alea:You know? It's like everyone was just, just jaded. And then here comes your company with just the greatest authenticity and kindness and just and it's little things. Right? It's not grand gestures.
Angela Alea:It's taking the time to write the email. It's, you know, you you handwriting Christmas cards. Right? Those are the things that people remember, and so I think if nothing else, I just hope people take a minute to pause and to remember you are creating an emotion with every single interaction you have with somebody, whether it's an email, whether it's a phone call, and anything you can do to stand out to make them feel something in a positive way from that small interaction is memorable, and that is what dictates your reputation in this industry. And I think we all have such an opportunity that we either miss or that we waste because we're jaded or moving too fast or quippy with our words or whatever.
Angela Alea:And I've just I don't know. I've just always thought your company, every single interaction, has just been phenomenal. And so I think you guys probably don't even realize that you do it. You definitely do it, Nicholas, with every single email. And I see the emails that you send to our teams, you know, if somebody has a question, it gets passed around, like, it's every single email.
Angela Alea:And so I just think that's something that we can all take, from the conversation, because my hope is our industry gets a little bit kinder, a little less defensive on things, and and not so much a chip on the shoulder, which sometimes we see, so I just think you guys did a great job with that. But when you think going along the lines of still the freelancers, what are some of the challenges that you have when it comes to managing relationships with freelancers?
Nicholas VanDyke:I I like that question. Can I come back to that question in just a second?
Angela Alea:Yeah. Yeah. We can come back.
Nicholas VanDyke:Back to the building building those those relationships, a couple of thoughts I had while you were while you were complimenting Webb so much. I appreciate that. But, couple of thoughts, common ground, finding common ground, that chip on the shoulder. What's the right
Angela Alea:Is that just me? Am I the only one that sees that? Feel free to say yes. Or do
Nicholas VanDyke:you do you sense that too? Oh, man. There there are between my home and and my web office, the office that I drive to, there is one major production house that's the same size as Webb, and there's 5 to 10 local production houses. And I cast all of them Mhmm. Every single day that I drive to Webb.
Nicholas VanDyke:And that's intentional. Mhmm. That's because, right, Webb is the best. And I think I think that chip chip on the shoulder comes from the idea that there's not enough work to go around. There he is.
Nicholas VanDyke:There totally is. There's absolutely. There's not work for everybody and more. We can barely keep up with it. Yeah.
Nicholas VanDyke:Right? So the the idea of scarcity, right, I I think is a problem. And and one last thought, right, and this came up, I think you and Tom Stinson talk about this frequently when you when you talk to Tom, is that you're only as good as your last show. And and that's that's a phrase that everybody knows and that you're, you know, you're really your own brand. Mhmm.
Nicholas VanDyke:And that's that's so much more personal and internal than than people, I think, realize. You can only do as as good as, you know, your last show. And now now that's not that's not to say that, like, you know, you're only as good, because I think I think there's some limitations there. But but, overall, the connotation of that thought, I think, is pervasive. So but back to your other question.
Nicholas VanDyke:Challenges. Yeah. What challenges? First off, the the the real the real answer here, Angela? Yeah.
Nicholas VanDyke:We don't have challenge. We don't have challenges. It's not a thing. Rep. We don't.
Nicholas VanDyke:I will say that we have a value. We have one of trying to rain those. Yeah. Yeah. We have we have 11 core values.
Nicholas VanDyke:What one of our core values is we face challenges with optimism. Yeah. Now, I can't say that we don't have challenges. We do, right? But they're the same old challenges that everybody else has, right?
Nicholas VanDyke:Getting people to show up on time, the right place, have a good attitude, work hard, you know, be on time. You know, what's interesting about the challenges that we have is but one more time, we don't. We don't have challenges. That's not real. And and especially not in labor.
Nicholas VanDyke:I mean, obviously, labor is hard to work in. Right? It's just it that's just it's just a hard place. But the vision and mission that that Webb has and you've you've kind of talked about it, but the vision and mission that Webb has from show to show, internal to the gears and mechanisms that drive Webb, right, they they're just they're part of us. Mhmm.
Nicholas VanDyke:They're they're part of, you know, a grander vision and a a a better style of of doing shows. You know? And our producers you've talked about this. Right? Our producers literally are light.
Nicholas VanDyke:I I would describe that. Right? When they're on show site, they're a light. They're not this they're not this dark, ominous being that you can't approach. Right?
Nicholas VanDyke:And maybe they're covered by NDAs and so you really shouldn't. I don't know. No. The producers that we have are approachable Yeah. Kind, and they'll talk to you.
Nicholas VanDyke:And, you know, I remember my first some of my first experiences freelancing for web. This is 2014, 2015, and I was I was brand new to the idea of freelance. I'd I'd worked for some, for some, venues in the past, and that was kinda where I I gained my grounds. But on my first, like, 2 or 3 shows interested in audio, right, everybody is an audio guy, I, I went up to the producer and I went up to the a one and I was like, hey, can I stay late? And can I just watch you do things as I want to?
Nicholas VanDyke:Yeah. And everybody was supportive. Everybody was like, hell yeah. What Yeah. How would we not do that?
Nicholas VanDyke:Like Right. And what more people would ask. Right? You wanna just hang out Yeah. And watch.
Nicholas VanDyke:Yeah. Yeah. I really do. We're supportive, you know? So, so I know that, I know that they're, they're vibrant light and it's like, you know, if we do have challenges, right?
Nicholas VanDyke:If people I'll, I'll say people, freelancers, you know, or clients doesn't really matter. If there are challenges, which there aren't, it's it's really easy to mitigate those. One more time. Right? If I if I described Webb, right, in this situation where it's like, okay.
Nicholas VanDyke:There's a challenge, and we've got, you know, somebody ahead of us, and we're head to head. We're butt you know, we're butting heads. We're we're we're we're causing problems. There's there's way too many scenarios that our TDs will will go out and have a doc conversation. I'm sure you, you know, have heard of those.
Nicholas VanDyke:There's, let's go and talk about this on the doc. Generally, right, that means let's go put our our boxing gloves.
Angela Alea:Yeah.
Nicholas VanDyke:You know, let's go let's go figure this out man to man. That's not that's not the web way. Right? Web will have doc conversations, and we'll talk through our we'll talk through our values. Hey.
Nicholas VanDyke:By the way, one of our one of our core values is that we do the right thing always. So tell me about this scenario why we're butting heads. Let's talk through this, and let's make sure that, you know, if we're facing these challenges with optimism, one more of our core values, and that we're creative in our solutions and and making sure that everybody feels like, you know, they've got an equal voice in solving whatever problem we've got. And so instead of going head to head, right, we realign people, mission, visions. And the producers and technical directors, the people, you know, that are the supervisors and leaders within Webb, they do a really good job at taking what's what could be a head to head confrontation, changing people's visions or changing our visions, either or.
Nicholas VanDyke:Right? That those both are good solutions. To where we're no longer head to head, We're facing in the same direction. Mhmm. And now with 2 people working for a common goal, we can accomplish it easier, faster, better.
Angela Alea:Yeah.
Nicholas VanDyke:And and we just realign that. And We're ticks the personalities out
Angela Alea:of it. Right? You're pointing to the core values, which each of you as individuals have signed up for separately and agreed to, but it takes your own personality and and opinions out of it. Right? It it kind of, makes it more objective.
Angela Alea:And sometimes there's not time. Right? Sometimes you do have to brute force those and sometimes. Right? Because if there's a critical error and there's not enough time, well,
Nicholas VanDyke:then it's seniority. And, obviously, that's a thing. Right? I like that you you talked about the agreement, you know, because we do have agreement, the people who agree to our our core values. Right?
Nicholas VanDyke:We we have them sign that. That's one of the very beginning steps of our onboarding process. But they still have to choose it day by day. Right? Work hour by work hour, they have to choose to adhere to those principles.
Nicholas VanDyke:And if they don't, then it's not worth our time. It really isn't. That makes sense. We don't have challenges.
Angela Alea:Exactly. Not challenges. Just opportunities Optimism. Faced with optimism. That's right.
Angela Alea:Well, tell me a little bit about we've we've talked about the freelancer relationship. I think that's definitely something that I think freelancers struggle with. Right? How they're trying to figure out how do I establish a relationship with the companies. The companies every company I'm talking to, it's always about trying to be there and support their freelancers and do those sorts of things.
Angela Alea:But let's talk about business to business relationships. Right? Whether it's your clients, your vendors. Tell me a little bit about your philosophy on the business to business relationships.
Nicholas VanDyke:Most people at Webb don't agree with my philosophy. I gotta say that out loud. Okay. They see my philosophies as problems. Okay.
Nicholas VanDyke:And that's that's specific to labor companies. K. Right? So any company that we're looking to to, book labor, skilled or unskilled, I I have a very strict no poaching policy. Mhmm.
Nicholas VanDyke:In so much that, like so we we've got one specific vendor I really like. If you've heard of, show show services out of Orlando. Okay. Ruben Bellini, owner operator, recently passed away, and I believe I believe Natasha, his wife, has taken on that, and Bryant Crandall. But we oftentimes will get people asking about working with Webb across the nation often, but every generally every day.
Nicholas VanDyke:And if if anybody ever comes to me from the Orlando market, I would call Reuben first and say, hey, Reuben. Is this is this person on your roster already? Mhmm. And if they are on your roster, you know, what's our process to onboarding them? Is it a limited fashion?
Nicholas VanDyke:Is it not a limited fashion? You know, how how can we protect our relationship, labor company to labor company? I think I think that's way more important, way more valuable than any individual freelancer relationship. Mhmm. Right?
Nicholas VanDyke:Because as I'm as I'm booking, as I'm as I'm supplying these these shows that we've got with, you know, labor from across the nation. We do our best to try and find local pools. I do my best to, you know, find the diamond in the rough, the people that really care the same same way as we do, that that subscribe to, you know, the same values that we have, because it it it does make all the difference on a on a show site. You know, their their crew members see that. Their crew members go, man, I I wanna work with this company, Webb.
Nicholas VanDyke:They're different. They unload their trucks different. They're, you know, they talk different. I feel different. Literally, a show in Nashville, as is at at every single show, you have your, you have your show crew that's gonna clean up their desk.
Nicholas VanDyke:Then they're gonna get cut. Right? Because they've been there all day and they're you know, they don't wanna be there any longer. They're gonna go into overtime or double time soon enough and so they're gonna get cut, and you're gonna load the trucks with, you know, the general hand. I think it was, like, 90% of the the show crew that we cut came back to us and said, hey.
Nicholas VanDyke:I'm having fun. Can I can I stay clocked out and help load these trucks, please? That Literally how no one ever hear that. No. No.
Nicholas VanDyke:You don't hear that. That's that's obnoxious. How is going to say, please don't pay me, and I'm gonna help Yeah. These trucks. I'm having so much fun that I just I just want to be in this environment.
Nicholas VanDyke:I don't wanna go to the hotel bar and drink. That sounds Right. Like way less fun. I don't wanna go find what you know, whatever else that, you know, people are gonna go find in whatever city they're in. Yeah.
Nicholas VanDyke:We literally had I don't know. It was probably only like 10 individuals, maybe 12. Mhmm. But they said, we enjoy this environment so much more than whatever else we could do from, you know, now 10 PM to midnight. We'd we'd like to just stay here for 2 more hours and load trucks and wind cables and pack boxes.
Nicholas VanDyke:Yeah. You never can enjoy the environment. No. No. That that literally I mean, that's not the first time.
Nicholas VanDyke:Right? Now it was abnormal that 90% of the crew decided to do that.
Angela Alea:Yeah.
Nicholas VanDyke:And they and they asked to do that. And what's funny is I was talking to a couple of those guys afterwards, and they were like, I don't do that. That's not a thing that I do. Yeah. Yeah.
Nicholas VanDyke:Other companies that I work with, I don't I don't want to stay there any longer. Yeah. I wanna go get a drink and relax.
Angela Alea:Yeah.
Nicholas VanDyke:So so that is different. Webb Webb is different. That's just real. And and again, not the first time that happened, 90% abnormal. So
Angela Alea:Again, it's just it's the little things. Right? It's not the grand gestures. Like you said, your producers, they're a light at the show site. Right?
Angela Alea:Like, they're just being who they are naturally. Right? And I think those are the things people are watching, and that's what I want our audience to take away. People are watching how you do business, how you interact, the words you choose, your facial expressions, manners. Are you saying thank you?
Angela Alea:Are you smiling? You know, all of those things lend itself to the relationships that you're building. Are you trying to establish a relationship, or you just kinda mad at the world and kinda standoffish and truly wanna treat it like a transaction. I'm gonna show up. I'm gonna do a, and I'm gonna earn b for this.
Angela Alea:That's it. Thank you. Goodbye. And there's so many new people entering our industry right now, and I hope that they hear when they still see that on show site because it is still happening, that that's not actually how you make it in this industry. And so many people in the industry who start by working at show sites, they're the ones who go and build their own companies, right, and and go and start their own.
Angela Alea:And that's not how you build a company either by doing that. And so the old saying, make your friends before you need them. Right? Be friends with people, even your competitors. Be friendly, be be kind, be be the person and the company that other people want to be around and work with.
Angela Alea:And so, you know, as as we wrap up, I would love to kind of hear, how do you think I mean, I've shared a lot about kind of my opinions on why I think relationships are so important in this industry, But how do you think building relationships can affect this particular industry?
Nicholas VanDyke:I'd you know, first off, I'd like to hear more of your opinions. That was that was originally why I reached out. I wanted to learn. I don't think I'm anywhere near a professional in building relationships, and I wanna learn how to build those business to business relationships. I feel, honestly, I feel pathetic when I think about the relationships that I had built business to business.
Nicholas VanDyke:I think there's I think there's much more value out there that I have not reached. I'm excited for what John Barron's doing with Loop. I hope that'll be a connection process. Yeah. And so, you know, if if anybody out there hasn't joined Loop, join Loop.
Nicholas VanDyke:You know? Go ask questions. I posted some questions about the core values that Webb has just yesterday, and I hope that's generated some conversation. I didn't check on that. But, you know, I'd love to hear your your opinion about those business to business relationships, Angela.
Nicholas VanDyke:Do you do you what do you do in business business radio relationships to build and or maintain those? And and which do you seek out? Which which business to business relationships do you find most valuable?
Angela Alea:Well, I'm not used to people turning the tables on me here. But look at you. You just did. And that is actually my answer is I think, as you're doing that, I think you build relationships by being genuinely curious about the other person, whether it's a freelancer, whether it's an employee, whether it's a competitor, whether it's a client. My dad just had this skill that was, like, unlike anything else.
Angela Alea:Everyone wanted to be around my dad because all he did was ask questions about them, you know, because he was genuinely interested in those people. And I think, again, kinda going back to, you know, your relationship with freelancers, it's not just about their availability. It's like, hey. How are you? Like, hey.
Angela Alea:I really do wanna know your kids' names. I really wanna understand, you know, where did they go to college. Right? Because you're genuinely interested, and I don't think you can fake those things. So I think I mean, my personal opinion is you can't fake it.
Angela Alea:If you're struggling, do your best to try, because I think you have to. But I think that just being curious about those around you and being aware, and not just in your own head, your own world, whatever's going on, but understanding there's big world going on around you. And, again, whether that's an employee, you know, rather than just stopping being like, hey, how are you? How was your weekend? Like, genuinely, like, ask another question.
Angela Alea:Really? What'd you do? Tell me about it. You know? I mean, getting people talking is another good way to do that, but it has to be because you really care.
Angela Alea:It can't be because you're just kinda going through the motions. So those are the things that I have found helpful, which I just quite honestly learned from my dad. And I'm just a curious person by nature. How do you how do you see that affecting your business to business relationships? Or do you
Nicholas VanDyke:do you perceive any difference? Like, and then I'm talking I'm talking now events industry, not necessarily your Yeah. What you know, your role. But do you believe that there's a difference, you know, in my relationship with freelancers compared to my relationship with a business?
Angela Alea:I don't. I think it's human decency. I think that's what people are attracted to. Right? They just wanna work with a good human being, you know, that they like.
Angela Alea:I mean, that's that's one of the things like, that we look for in our relationships, whether it's a partner, customer, employee, it's like, we wanna do business with good people, you know, we want good employees and just, like, being being good, and like you said, that optimism and just exuding what you want around you. Right? And, like, we we actually say no to business. We've actually fired customers, believe it or not, because they were really nasty to our employees, and we just chose as a business. We're not we're not gonna no amount of business, no amount of money is worth that.
Angela Alea:I'm not gonna put our employees through that. And we wanna work with good people doing great things, and that's just kinda what we're gonna surround ourselves with. And so, I don't think it's any different in a business to business relationship. I think it's just being yourself and looking for people who are interested in the same things, doing the same thing.
Nicholas VanDyke:I would say the only difference in in my purview, I'm gonna be more forgiving with an individual than I am than I am with a business. Right? An individual Great point. I'm gonna do my I'm gonna do my best to understand their perspectives, be a little bit more forgiving, and and maybe take some opportunities to teach if those are presented. Right?
Nicholas VanDyke:If people are asking to be taught. Right? That's I think that's important. But in a business to business, there's so much more at stake. Right?
Nicholas VanDyke:We're talking we're talking larger labor orders. We're talking 100, 1,000 of dollars, maybe 1,000,000 of dollars depending on the size of your shows. There's more at stake with those relationships. And if there isn't human decency and geniality Yeah. It's done.
Nicholas VanDyke:And, again, that's what I that's what I I do my best to look for locally and find those diamonds in the rough. Like, you know, local to Utah, we've got a couple of companies we work with, Texas, Nashville Yeah. Orlando. We do our best to find those local guys that really care about their people the same way that we care about our people and our shows. So
Angela Alea:I love that. I love that. Well, you probably know I end every show with one question, and that is, what do you hope for our industry?
Nicholas VanDyke:I hope for exactly what you asked about in these last questions. I hope to inspire a stronger network of professionals to come together lined up side by side like an offensive line ready to tackle the creativity and production challenges to realize dreams of clients, and ultimately turn faith into knowledge, empty rooms into magical spaces of experience and connection.
Angela Alea:There you have it. See What I Mean? Well spoken, just how you say things, inspiring, all those things. No wonder you're so great at building relationships. Thank you so much for being on the show.
Angela Alea:I'm making you blush, but it's all true. It really is. For you and your entire team. So thank you. Seriously, thanks for being on the show.
Angela Alea:And for those of you listening, if you like what you heard, be sure to hit subscribe. And if you have any questions, comments, or feedback, reach out to us at podcast@lasso.io. Thank you so, so much, Nicholas.