The Portrait System Podcast

Rejection, unpredictable income and self-doubt can be harder to manage than lighting or posing. Photographer and filmmaker Ajani Charles joins Nikki Closser to talk about the mental side of building a photography business—and the relationships, routines and practical business habits that help him keep going.
Ajani shares the story behind Project T-Dot, his long-running documentary project on Toronto's hip-hop culture, community and history. He explains why he stayed with it for 15 years before monetizing it, how commercial work supported him along the way, and what a personal project can offer beyond an immediate paycheck.
The conversation also gets practical about finding photography clients: being useful, solving a client's problem, defining an ideal client and following up. Alongside those business habits, Ajani discusses the role that meditation, therapy, journaling and a trusted support system have played in his own life.
In this conversation:
  • Personal photography projects, long-term relationships and creative identity
  • Rejection, financial uncertainty and clearer business goals
  • Remembering your wins and finding support during difficult periods
  • Marketing through usefulness, trust and client problem-solving
  • Ideal client profiles, CRM follow-ups and consistent outreach
Build your photography business with PortraitSystem.com. Use code PODCAST7 for your first month for $7.
Chapters
00:00 The mental side of a photography business
01:34 Ajani's start in art and photography
04:10 Project T-Dot: photographing Toronto hip-hop
10:11 15 years to monetize a personal project
17:34 Rejection, money and creative-career uncertainty
22:15 Remembering your wins when criticism sticks
27:32 Meditation, therapy and journaling
33:58 Photography marketing: trust and usefulness
37:24 Ideal clients, CRM and follow-ups
39:46 Taking action after a no
45:27 Mentors and a creative support system
47:51 Four final questions: routines, gear and getting started

What is The Portrait System Podcast?

Join in as Nikki Closser, a mentor in the Sue Bryce Education community, interviews photographers who manage successful portrait photography businesses from around the globe using the business model Sue Bryce teaches. Subscribe to hear stories that will fast track your success and transform you as a photographer and business owner.

Most photographers think the hardest part
about this business is mastering lighting,

posing, and marketing. But for some
people, that is not the hardest part. I'm

Nikki Closser, and today on the Portrait
System Podcast, Ajani Charles joins me,

and we talk about what truly can be the
hardest part. The mental and emotional

weight of creating a business and how to
carry it without crushing you. Ajani gives

us so much insight and coping strategies
for how to deal with all of it. He also

passion projects, just like he did with
one of his projects called T-Dot, changed

his entire business and relationship with
his work. All right, let's get started

with Ajani Charles. Hi, Ajani. Welcome to
The Portrait System. How are you? I'm

doing well, Nikki. Thanks for having me.
Yeah, I'm very happy to have you here. It

seems like you have had a really
interesting 20 years you've been a

photographer. I've been a photographer for
almost 30 years. Oh, almost 30. Yeah, but

professionally, it's been almost 20. Okay,
okay. It's been, from what I've read, an

amazing career. And you've taken your art
and turned it into some really important,

incredible projects that like help the
world, basically. So it's, it's gonna be

really, really cool to hear your story. I
think that the viewers are gonna really

love this. So glad to have you. Yeah, I'm
honored to be a guest on your podcast. And

I'm grateful for the opportunity to share
about my journey. Yeah. Okay, so maybe

take us back. You said professionally,
you've been a photographer for 20 years.

Is this something you went to school for?
Or did it just kind of like fall into your

lap to become a photographer? I went to a
specialized art school called the Claude

Watson School for the Arts in, in Toronto,
Canada. And through that school, as a kid,

beginning at the age of nine, we're
immersed in the arts, visual arts, dance,

theater, and so on and so forth. However,
early on in the Claude Watson program

before the high school level, photography,
photography is not offered. And I started

to fall, I started to fall in love with
photography, at the age of nine, because I

wanted to become a zoologist. And I has I
had a subscription to National Geographic.

And the photography National Geographic
blew my mind. So I started, I had my

father enroll me in the Toronto School of
Art, which was a private art school for

adults. So I started learning how to shoot
and develop film at the age of 12. Wow.

Alongside adults who are in their 20s and
30s. No kidding. And that's how I started

to truly fall in love with photography.
And I and I started learning photography

because I viewed it as a tool for what I
viewed as my future career as a zoologist.

I want to study animals. And I wanted to
and I want to shoot like the photographers

in National Geographic. It's so it's so
funny that you say National Geographic. I

think that was really my first exposure to
photographs that made me like my jaw drop.

Really incredible, just, you know,
breathtaking imagery. You know, and it's

like, these days, do kids even know what
National Geographic magazines look like?

You know, it's like, Oh, I want to bring
it back because the fact that it inspired

your life. It's just really cool. But
you're not a zoologist. No, but I'm, you

know, I'm grateful that my my love of
animals and National Geographic, I'm

grateful that it opened up the world of
photography to me. Right. And, and in a

roundabout way, I, I still ended up
becoming a professional photographer. It's

just that my subject matter doesn't focus
on nature or animals. And okay, so, I

mean, technically, you learned very young.
And I'm sure that was super helpful to

have that technical aspect of it. But it
seems like now what you do, I mean,

obviously, it's technical, but it's just
with all of your projects, there's so much

emotion and personality and like mood in
your photos. Is that something that you in

school? Or is that something you've just
sort of picked up on the way? Yeah, I

think with a lot of my projects,
especially the projects that I'm most well

known for, there's a very personal element
to them. And most of my subject matter

focuses on people. So for example, with
Project TDOT, that's my nearly 20 year old

documentary project on Toronto's hip hop
culture, community and history. Because of

my love of hip-hop culture, because of the
curiosity I developed about Toronto's hip

-hop scene, and because of my admiration
of so many people in Toronto's hip-hop

scene, I was able to cultivate a series of
relationships over many years. And that's

why a lot of the photographs and videos
that I've shot of Project T-Dot are very

intimate and personal. It's because I'm
shooting people that I personally know and

that I've spent sometimes thousands of
hours with. Right. When I was reading just

about you and about T-Dot, something that
you said was that the hip-hop culture and

community wasn't well documented back
then. And it's like you saw, one, it's

important and you're passionate about it,
but two, you saw a hole there that needed

to be filled. Yeah, that's a great
observation, Nikki. The reason I started

Project T-Dot was because I loved hip-hop
culture, but I realized that I knew more

about New York's hip-hop scene, Atlanta's
hip-hop scene, Los Angeles's hip-hop

scene. I knew more about them than
Toronto's hip-hop scene, so I had a

curiosity. And I realized that Toronto's
hip-hop scene wasn't as well documented as

I expected it to be. So beginning in
December 2006, I decided to document as

much of Toronto's hip-hop ecosystem as I
possibly could, editing the photographs in

black and white specifically. And that was
the basic premise of Project T-Dot. It's

evolved into something much more
complicated with a wider variety of

elements. And I've had major public art
exhibits for Project T-Dot, but in the

beginning, it simply started off with
documenting as much of Toronto's hip-hop

scene as I possibly could, all aspects of
it, and then editing the photographs in

black and white. And I pulled up your
website here. And if you're listening on

Spotify or something, if you do go to
YouTube, you'll be able to see the visuals

of this. But, I mean, I pull up Project T
-Dot, and there's Drake right there.

Pretty awesome. Yeah, that's his first
sold-out concert ever. Oh, no kidding.

Yeah, so that's definitely a pivotal
moment in his career. And, you know,

something I had never seen before. I had
never seen a Toronto crowd go that wild

for a Toronto artist before. Wow. Yeah, if
you go to a Johnny, it's just a Johnny.ca.

A-J-A-N-I-C-A. You'll be able to see, you
know, his projects and, obviously, his

entire website. But, yeah, this is really
cool. So, you know, you had said that you

started this 20 years ago, which is also
when you started your professional career.

So, I mean, is this what launched your
career, was doing this project? In a way,

the beginning of my career involved a lot
of exploration and experimentation. I

wasn't sure what type of photographer I
wanted to be. And I didn't have the

business acumen or the entrepreneurial
experience that I have today. But I still

have the good sense to realize that if I
created a project that other photographers

in Toronto and Canada did not have, that
project would help me to differentiate

myself from other photographers in Toronto
and across Canada. I also realized that

there are several talented people in
Toronto's hip-hop scene. And that by

shooting Project TDOT, I would be able to
meet some of them. And maybe some of them

would become collaborators. Maybe I'd do
business with some of them. So, I viewed

Project TDOT as a networking tool. I
viewed Project TDOT as a way to

differentiate myself from other
photographers. And I viewed Project TDOT

as a way for me to cultivate at least the
craft of photography. And over the years,

it's done all that and more. And it's also
been a tool of, you know, personal

development for me as well. I've learned a
lot about myself and the human condition

through Project TDOT. I mean, you were
young. Like, that's pretty insightful to

look at a passion project in the way that
you did. I mean, granted, it seems like

you're, I don't know, just from what
little I've spoken to you so far, you kind

of seem like an old soul. I mean, you were
going to school with adults when you were

12. But, like, that is, it's really
insightful to think about it in that way.

You know, if I do this project, it can
evolve into so much more emotionally,

psychologically, and, you know, hopefully
financially. And I feel like, I think one

of the reasons people can be hesitant
about doing a project like this is,

obviously, it takes a lot of time, a lot
of your energy, resources, all of it. And

it's like, whoa, that's taking time away
from bringing in income and a client, you

know, a stable client base and that sort
of thing. So, like, I don't know, can you

just kind of take us through how all of
this has worked? And I know, I'm sure a

lot has happened in 20 years, but I don't
know, can you just kind of give us a

roadmap of how that all worked? Yeah, for
sure. With Project T-Dot, it involved an

enormous amount of rejection and
disappointments. So, it took me 15 years

to monetize it. Wow. Up until 2021,
between 2006 and 2021, all the grants that

I applied for on behalf of Project T-Dot,
I was rejected from. Wow. All of the

corporate pitches in regards to Project T
-Dot did not amount to anything.

Eventually, through one of my colleagues,
Laura Metcalf, who is a co-founder and

board member on my new nonprofits board,
and the nonprofits, the Project T-Dot

Foundation, she introduced me to the city
of Toronto. And Project T-Dot was

monetized through my first solo Project T
-Dot art exhibit on the exterior of

Toronto City Hall and Nathan Phillips
Square. So, physically, that's, you know,

the largest art exhibit on a Canadian hip
-hop ever produced. Wow. And, yeah, it

took 15 years of hearing no to get to that
point. Prior to that, you know, I

sustained myself through commercial
projects. And eventually, in 2014, I

launched my media production company and
produced commercial photography and

filmmaking projects through that
entrepreneurial venture, while still

shooting Project T-Dot on the side. But it
was very difficult. And at different

points, I wanted to quit Project T-Dot
because, you know, it wasn't bringing in

any capital. And I was experiencing so
much rejection. But ultimately, my love of

Toronto's hip-hop scene and hip-hop in
general, and the doors that Project T-Dot

opened for me kept me going. And then, of
course, you know, you saw the image of

Drake on the Project T-Dot section of my
website. It's the, you know, I got to go,

I got to be on stage with Drake. So, you
know, some of the incentives, some of the

incentives for this, for producing and
shooting Project T-Dot are so great that

it was okay that I wasn't generating
income from it at first. Yeah, yeah. So,

okay, two questions here. Let's start
with, if someone might hear, wow, it took

him 15 years to monetize this and that
sort of thing. It might sound a little

discouraging. If you could share, you
know, with people, now that you know what

you know, what could people avoid? Or I
guess what tips would you have so that if

someone is like, I want to do this
project, or, you know, not the hip, not

like hip-hop specifically, but something,
whatever, lights them up. Like, what would

you do differently now, I guess, so that
it doesn't take 15 years for the next one?

Am I making sense? And also, it's like,
you know, I'm a canon ambassador now, and

that took about eight years of effort. You
know, I was, so I'd say for anyone

interested in producing a personal
project, whether it be through photography

or filmmaking or some other form of art, I
would say focus on something that truly

interests you, that you're truly
passionate about, that you love,

regardless of who is aware of it. And
that, as cliche as that sounds, that

passion will keep you going. You'll keep
revisiting it, even without any material

gain. So that's the first part. It's
pursuing your passions, pursuing what

you're genuinely interested in. When I
began Project TDOT, I didn't have

commercial interests at first. That became
an afterthought eventually, perhaps out of

necessity. But it initially began through
my love of hip-hop culture and the

curiosity I had in regards to Toronto's
hip-hop scene.

And I think it's also important for
photographers, filmmakers, creators to

diversify their persona, your sense of
self. It can't be based on one or two

things because if those one or two things
aren't going well or aren't going your

way, that can certainly mess with your
head. That can certainly undermine your

ego. What do you mean by persona? Like
branching out your persona? Well, if

Project T-Dot was the only thing that I
had going for myself, and if I saw it as

the be-all and end-all of my career or the
be-all and end-all of who I am as a

photographer, let's say, it would be quite
devastating if it wasn't evolving in the

way that I envisioned. Yeah. Yeah. When
you say commercial projects and things,

will you give us some examples? Like is
this for, you know, corporate companies

or? Yeah. Like for example, I was featured
in a promotional short film for Calm, the

meditation app company. I also produced a
series of commercial shorts featuring one

of my meditation teachers, Jeff Warren, on
behalf of Calm. You know, right now I'm a

mentor through Canon's Canon Canada's
Ignite program. So that's through that I'm

offering mentorship. Specifically on the
intersection of photography and

mindfulness through photography. So that's
through like the Canon Ignite program.

I've spoken publicly through Canon USA's
Get Up and Go conference. And I spoke

about mental health for photographers
through that platform.

What else? You know, commercial
photography for brands like, you know, H

&M, Christian Dior in the past. Wow. Okay.
Can we, I know it's very important to you

and it's a very important topic in
general. Is talking about the

psychological impact of being an
entrepreneur, a photographer, hearing no.

I mean, regardless of what genre you
shoot, we're going to have people say, no,

your prices are too high. I'm not
interested. You know, all of these things.

You know, and it's not like we have this
stable paycheck and, you know, 401k

benefits and all of these things. So
psychologically, it can be rough. How do

you, you know, how do you work through all
of that? Yeah, I think, you know, a great

book is the psychology of money. I believe
that's by Morgan Housel. So that's a great

book on understanding one's relationship
to money and where those beliefs came

from. So anyone who is a photographer with
that has a career with a commercial

aspect, whether it's full time or part
time. I think it's important to understand

one's relationship to money, how one
defines money, and then to also set very

specific financial goals and to understand
where photography fits into all of that.

The more ambiguous one's goals are
generally and in regards to money, the

more confusion can come about. So having
very specific goals and understanding your

relationship to money is hugely important.
Understanding the volatility that comes

with a creative career is hugely
important. And I was watching a video by

Ron Perlman, you know, the actor from the
Hellboy movie series, speaking about his

career. And he said that up until the age
of 50, he would have he'd be implicated in

a pattern whereby he would do a huge
filmmaking project, it would be mind

blowing. He'd bring in a ton of money.
He'd have fame. And then he would almost

immediately experience a drought of no
income for two years, three years. And he

said that those were some of the worst
years of his life. He had to think about

taking his children out of private school.
At one point, he had to consider selling

his home. But he said that the character
development that came with those tough

times actually made him into a better
actor and also provided him with the

resilience to keep going. So after he hit
the age of 50, then his income became more

predictable and consistent. But he had to
go through many years of hardships. And I

think understanding that before going into
a creative career is hugely important

because it can get incredibly rough,
incredibly challenging. And you do need a

lot of business acumen and an
understanding of how business operates,

how entrepreneurship operates, and the
psychology of entrepreneurship before

going into it. Yeah, it really is huge
because I hate it. It's like, you know,

why do we have to go through so much
adversity in order to build character? You

know, why can't we just build character
with all that, you know, but it does.

Hearing the rejection and things not going
our way, things happening to us. And well,

my kind of belief is it happens. It
doesn't happen to us. It happens for us.

But still feels like it's happening to
you. like all of that really does turn us

into better business owner if if we
utilize what happened to us in a way that

is a learning opportunity you know and we
look you know do the self-reflection and

what can i do differently and what needs
to happen and you know all of those things

But it's like, like you said, if you can
really focus on those goals, what it is

you want, your relationship with money,
your relationship with your business, with

yourself, all of that, the hard times can
be so worth it. Now I know it sucks. And I

know it's hard. It's just like, if you can
get through that, more often than not,

there's something better on the other
side. And another thing that's helpful is

also having a list of your accomplishments
and challenges that you've transcended in

the past, reminding yourself of the fact
that you've done difficult things in the

past and that you've, you've done great
things in the past, I think is hugely

important. Otherwise, the rejections and
the disappointments can become too sticky,

too dominant. You know, as human beings,
we have a strong negativity bias. Being

able to recall negative interactions and
situations and how painful they were,

that's kept our species alive for a very
long time. So our minds, our brains tend

to focus on negatives. That's just an
evolutionary function of being a human

being. But I think it's very important to
remember our wins, the positive things

that have happened, and the difficulties
that we've overcome. Mm-hmm. This brings

me, like, brings my memory, as soon as you
said that, to a story. I was in 10th

grade, Ajani. First day of this class
called Zen and Emerson, the teacher had

us, all of our chairs, arranged in a
circle, you know, the table, the desks.

And he handed us all brown paper bags, and
we each got, like, you know, 25 slips of

blank white paper. And our direction was
to look at, so everyone would write their

name on the bag. You would look at the bag
of whoever's person's bag you had, you

know, because we're going to pass the bags
around. Write whatever you think about

that person anonymously. This was an
anonymous project. You write what you

think about that person, and you put it in
their bag, you pass it, and you get the

next person's bag. So, when your bag gets
back to you, you now have 25 or however

many people were in the class, pieces of
paper with their opinion about you. And if

you just chose to not read what was in
that bag and burn the bag in front of the

class, you would get an A, and you never
had to come back. Not one person, you

know, he said, does anyone want to burn
their bag? No one raised their hand, and

he said in the 10 years he'd been doing
this, no one had ever burned their bag.

So, I opened my bag, and there are two
comments that, no, I'm sorry, three

comments, three negative comments that I
can remember. The rest of them were

positive. I could not tell you what they
said, Ajani. I can only tell you, one of

them said 90210 Wannabe. If you're really
young, 90210 was that like teeny bopper

show. So that was one of them. The second
one was Skin Cancer at 25. I worked at a

tanning booth, so I deserved that one. And
the third one was Does Not Indulge in

Thought. And that was like, that was hard.
That was hard. Anyways, I could not tell

you what the 22 positive comments were.
Isn't that wild? Yeah, it's wild, but it's

understandable at the same time. And it
seems like you remembered those comments

quite vividly. That's relatable. But if we
lean too much into the negative things

that have happened in the past, and I'm
guilty of this myself. You know, it can

lead to a lot of suffering and also within
the context of entrepreneurship, you know,

second guessing or expecting the worst to
happen. Mm-hmm. I love the idea of, like

you said, going back and reminding
ourselves of the things we have

accomplished and the good things. So that
when those negative things start to rear

their little ugly heads, we have that to
counteract it. I mean, I've had so many

wonderful things said to me in my life.
And now that I'm older and I'm, dare I

say, wiser, I can focus on those
positives. You know, I know when my brain

starts to go to a darker place and I'm
like, nope, nope, nope. Like I have those

coping mechanisms that I did not have when
I was younger. But I think a lot of adults

still, you know, really struggle with that
and go straight to the negative. And so

much of that happens in our business.
Yeah, sometimes it's easier said than

done. It is. As well. It's like sometimes
you are facing situations that are

incredibly challenging and put you to the
test. And, you know, in my case, I, you

know, I live in Toronto, Canada. The cold,
dark winter months can be incredibly

depressing. You know, even if something
isn't particularly going wrong, it's like

the weather alone can get you down. Mm
-hmm. Mm-hmm. I'm in Michigan, so I'm

there with you. It can be brutal. I think
it's important to start to, like, really

pinpoint those signs and symptoms that,
okay, I need to do something to lift

myself up, to recognize it, to, you know.
I mean, what do you do? Like when you get

into that place of feeling stressed out
because where's my next client coming from

or – and I know you have your hands in a
lot of different things right now that

bring you in the income. But when you
start to feel that, oh, shit, what do you

do? Yeah, it can be difficult. I have so
many tools that have helped me, you know,

get through my toughest days. I have so
many forms of meditation. I meditate

daily. I meditate daily. And it can be
very difficult and confronting to do that.

But meditation is the most – meditation is
the most easily accessible, you know,

mental health intervention that I can
think of. I'm very fortunate to have a

great psychotherapist as well. I do
cognitive behavioral therapy. So that has

been hugely helpful. I've been in therapy
for about 21 years. And, yeah, therapy has

helped me tremendously. Journaling. I
engage in at least 16 different journaling

exercises daily. Wow. That's incredible.
You know, one – yeah, one of them is

called It Could Be Worse. So every day I
write down how my life could be way worse

than it is. So that's like counterfactual
thinking. A gratitude journal, I write

down three things that I'm grateful for
and also why I'm specifically grateful for

them. You know, I have a journal on, you
know, setting clear boundaries. So

boundaries that I've set in the past or
that I want to set in the future that will

lead me to live more in alignment with my
goals and values. So journaling has been a

hugely powerful tool in regards to
clarifying my thought and helping me to,

you know, strategize and think clearly
during those difficult times. You know,

where I may be facing a challenge within
the context of business. Mm-hmm. I mean,

you're obviously very in tune with
yourself and self-reflection and utilizing

so many different tools, which is – I love
it. I love it so much. I don't want people

listening to think that you have to
literally do everything that you just

said, but I think it's figuring out what
works for everyone. Like when you said

cognitive behavioral therapy, I used to be
a social worker. I have a master's degree

in social work. I studied cognitive
behavioral therapy. I used it with my

students and my therapy clients and all of
that. When I got therapy myself, I sought

out a therapist who cognitive behavioral
therapy was what they used. If you don't

know anything about it, there are so many
resources out there. Changing your

automatic thoughts, for example. So if I
get the thought that I'm never going to

succeed in business, I need to replace
that thought with a positive thought. You

know, it can sound so like daunting, like
cognitive behavioral therapy, but the

basics of it truly is something that you
can utilize in your life every day. It

really is. It's, you know, as long as you
just know what to do or if you –

especially having a therapist who can
guide you with what to do, it truly can be

life-changing. Yeah, I agree. Yeah, I
agree. So, yeah, cognitive behavioral

therapy has, you know, helped me
tremendously. And, yeah, many people don't

realize that it's not only our thinking
and how we might contribute to our own

suffering, but also, you know, many of us
were taught things in childhood that may

not be helpful for us in the present.
Absolutely. Whether it be in business or

personally. So cognitive behavioral
therapy is great at untangling all of

that. Yeah, definitely. And it's funny
because even though, you know, like that

was my education was with all of this
background, but sometimes implementing

what I know – like when I was a social
worker therapist helping other people, it

was way easier for me to coach other
people through it than it was to do it for

myself. So that's why, you know, I sought
out a therapist because it can just be

trickier. Even if you know about it,
sometimes it is nice to have someone to

guide you through it, I guess. Yeah. And
also what you said about the childhood

messages that we've received, gosh, we
really do carry those with us. And, yeah,

it doesn't have to be our story anymore.
Like we can change that story. We can

definitely change it. Yeah, totally. Yeah.
And I think entrepreneurship also, it

brings up a lot of those childhood
memories. It does. You know, some of us

have childhood traumas, entrepreneurship,
and exerting yourself in business, and

simply putting yourself out there through
sales and marketing, it can bring up all

these childhood traumas or patterns.
That's why I believe entrepreneurship and,

you know, the creation of art and
storytelling. They're also personal

development projects because they lead the
artist, the storyteller, the photographer,

the filmmaker to confront themselves. Mm
-hmm. Okay. So, I mean, I feel like you've

given us a really good, like, foundation,
just things to think about and things to,

you know, hopefully act on if, you know,
if you're in that place of frustration and

just stress and even, like, despair about
business. Because, you know, times can get

rough. Clients aren't coming in, that sort
of thing. I kind of want to shift gears a

little bit. So, let's say work, you're not
getting a lot of clients in. Like, how do

you get yourself out there to market? And
I know you're doing all of the self

-reflection work and all of the things
you're doing. Like, when you go out there

to market, what are you doing? So, that
was a really long way of asking you about

your marketing. Yeah. Yeah. In terms,
like, sales and marketing and social

skills are the most important things. And,
yeah, cultivating relationships in

business, having a network of people that
view you as trust, both competent and

trustworthy is hugely important. Staying
in touch with your business network and

being someone that adds value. So, it's
like when you're on a call with someone or

when you email someone that you do
business with or have done business with,

you know, simply providing them with
information that improves their business,

teaches them something new that they can
use within the context of their business.

Being someone that is constantly helpful
and that adds value is hugely important.

You know, a couple of years ago, I
literally chased down Arnold

Schwarzenegger in my neighborhood to shoot
a portrait of him. And I showed him that I

was reading his book called Be Useful. So
that's the most important thing is to be

as an entrepreneur, to be as useful to
your target market, the people that you do

business with. Be as useful as possible,
be as difficult to replace as possible,

and constantly be in the process of
pitching ways to improve the businesses of

the companies that you work with. If
you're selling art, if you're selling

photography, if you're selling filmmaking,
those things have artistic value. They

have cultural value. But within the
context of business, people buy things

because those things solve problems. Yes.
So having a paradigm of being useful to

others in solving their problems is hugely
important as an entrepreneur. It is. And

if you are not someone who works with
other businesses or corporations or

something like that, an example for, let's
say, family photographer. You could solve,

let's say, mom. You could solve mom's
problem by saying, you know, within your

marketing or, you know, having other
clients who you've already photographed

share these things is you're going to make
this the easiest family photo shoot they

have ever done. It's going to be, you
know, give me 30 minutes of your time and

you no longer have to stress that you
don't have family. You haven't had family

photos for the last five years, that your
kids are going to be grown and gone before

you get a chance to do, you know, before
you ever did the family photos. You're

going to help them decide what size and
which prints to hang on that blank wall

that they've been wanting a family photo
on. Like, how can you like it doesn't just

have to be for corporations is, I guess,
what I'm getting at. Think about your

target client and what problems are you
going to solve for them. Right. Yeah. So I

think, you know, developing an ideal
client profile in ICP, spending the time

to describe one's ideal client, whether
it's an individual or a company, maybe

it's a small business. I work with
enterprise companies. So I would, in my

case, I describe the enterprise companies
that I want to do business with. Then I

describe the ideal executives at those
companies that I want to do business with.

And I do my best to not deviate from that
ideal client profile. You might not be

able to perfectly, you might not be able
to find your perfect ideal client, but

having a profile like that at least gives
you something to work towards. It gives

you an ideal to aim for. And then also,
depending on your industry and the volume

of clients that you work with, using a
CRM, client relationship management

software is huge. I wouldn't be able to, I
wouldn't be able to keep track of

everything that I'm doing and all of my
contacts and all the follow ups. And

neither would my assistant without the use
of a CRM. Which one do you use? I use

Streak. Streak. Oh, I haven't heard of
that one. S-T-R-E-A-K-E. How do you spell?

A-K. Yeah. Okay. That's my head. I'm like,
wait, I do Wordle every day. No. Okay. So

S-T-R-E-A-K. I haven't heard of that one.
Interesting. Yeah. Streak is awesome. So,

yeah. So having an ideal client profile,
using client relationship management

software. And then in my case, I've been
studying, like every single day I'm

reading articles on sales, pitching,
producing proposals. And that's been the

case since 2014. I study these crafts
every day. And then on a daily basis, I'm

applying what I learn. And also exposing
myself to a lot of rejection, which I

believe has made me a lot more resilient
within the context of business. My most

successful projects have been rejected
numerous times. Yeah. Gosh. Yeah. I could

use some practice on that. If I hear no,
not giving up. I think a lot of us could

use more practice with that. And it's
really encouraging hearing you say, like,

okay, someone said no for 10 times before
I got a yes or whatever. It's encouraging.

And I think it's important for us not to
take it personally. Like, maybe the

project just doesn't fit what they need at
the time. It doesn't mean it's a bad

project or you're a bad person or, you
know, like, I think that is a way to help

not internalize it, I guess, is it's not
really about you or the project. It's just

not a good fit for them for whatever
reason. Right. Yeah. Sometimes timing is

not on your side. You know, I currently do
business with companies that rejected me

in the past. So, you know, sometimes
timing is off. Sometimes the value that

you can create in the present is not what
they need. But maybe that could change

down the road. Yeah. I think the most
successful photographers, entrepreneurs,

creators are constantly taking action.
It's not a woe is me, pity party, I have

no clients, and not doing anything about
it. Like, taking action and making things

happen over and over and over. Whether
it's learning, like you were saying,

certain strategies about whatever it is
that, you know, you need to learn about.

Or it's like the education piece, the
marketing, like, like, relationship

building, all of these things, we have to
constantly at some point be working on.

Like, things don't just happen for the
most successful people. They're literally

doing something every day. And it doesn't
have to be, you know, writing in 16

journals or, you know, I think you might
be at this end of the, you know, the

higher end of the spectrum than some
people. But if you can find that middle

ground of what you're comfortable with
doing every day, things will happen,

things will change. If you're doing
nothing, nothing will happen, nothing will

change. Yeah, absolutely. You know, I sent
a cold message to your podcast. And yeah,

now we're talking, right? That's a perfect
example. Yep. And yeah, this summer, I'll

be spending the rest of the summer pretty
much in Japan. That's gonna be my second

business development trip in Japan. And,
you know, for the second time in about 13

months, I'm putting myself in a situation
that is mostly unknown to me and will

create enormous amounts of discomfort. But
I'm willing to do that because the

potential upsides are so great to me. Oh,
that sounds so thrilling and exciting to

me right now. I love that. I think I need
a little bit more of that, like,

excitement, new adventure, new venture in
general in my life. Because as soon as you

said that, I was like, ooh, I want to go.
That sounds fun. I love it. When you go on

adventures like that, whether it's for
business or otherwise, it completely

changes your perspective on yourself, your
career, people in general. So I think a

huge part of being a photographer, a
creator, an entrepreneur is putting

yourself in situations that bring up
discomfort and ambiguity. and that can

lead to a lot of inspiration that will
benefit you in ways that you can't even

predict For sure. Yeah. I'm excited. I'll
be following your Tokyo. It's Tokyo,

right? Well, I'll be going to other
prefectures, but I'll be mostly in Tokyo.

Okay. Yeah, I'll be following that
project. I'm excited to see where this

goes for you. Thank you. Yeah, thank you.
Thank you. Yeah. And just, you know, I

still have four questions that I always
ask at the end of each episode. But before

we get to that, you know, I just want to
say thank you for for just like this. This

isn't something that we always talk about
the psychological struggles of being a

business owner. And it's something that we
we really need to address more often. So

I'm glad this is the topic that you wanted
to, to incorporate into your interview.

And I and I just appreciate you, you know,
your vulnerability and just telling us

about everything you do and what helps
and, and sharing the rejection. So many

people aren't going to admit that, you
know, like, Oh, I don't, I don't, I don't,

I really don't know many creators or
photographers that get rejected as much as

I do. Maybe because I take so many shots
and go for, I go for my goals on a, on a

daily basis. and that just comes with a
lot of rejection. Ultimately, it works out

because eventually you get to yes. In my
case, a single yes can completely change

the course of my career and life for the
better. You only need to be right once. An

important tool that I forgot to mention is
the importance of having a support system.

Like-minded colleagues that remind you of
what you've done and what your potential

is. Having mentors that can see you
clearly and that know what you're capable

of and what you want to accomplish.
Speaking to these individuals, ideally in

person on a regular basis can be a huge
shield in regards to despair and

hopelessness and can keep you on the right
track. I had a lunch with one of my

mentors this past Monday and it completely
energized me and steered me onto the right

path. I spoke to another one of my mentors
two weeks ago, Jamel Shabazz, who's to me

one of the most important photographers in
America. Speaking to him for almost two

hours was so inspiring to me. I think it's
hugely important for photographers and all

creators for that matter to have a support
system that they connect with on a regular

basis. That's another huge tool. I
couldn't agree more. I couldn't agree

more. Sue Bryce has been a life mentor,
business mentor for me since 2012. And she

is that person to me, absolutely. And in
addition, I have a non-photographer mentor

who is also a huge inspiration. And like
you said, it's like, there's something

about having these types of people and it
doesn't need to be a Sue or, you know,

someone, you know, it doesn't, it doesn't
have to be anyone who has a big following

or claims they are a mentor or whatever.
But when you have that, that person who re

-energizes you and keeps you out of the
dark places we can go to, it is crucial,

crucial, crucial. Yeah. Awesome. Well,
thank you. Thank you for sharing all of

this. This has been really, really
wonderful. Yeah. I can't wait to watch

your next project and see where this takes
you. Thanks. Did you want to ask me those

four questions? Um, the first one is what
is something you can't live without when

you're doing a photo shoot? And this
doesn't have to be a, like a specific

product. Cause I'm going to ask you that
in another question. I typically I'll

meditate for a little bit before every
photo shoot. Nice. So that's, um, I think

that's like a routine that I can't live
without. Yeah. I'm not surprised you said

that thing is, you know, how, how
important meditation is in your life. I

like that. Okay. Number two is how do you
spend your time when you're not working? I

love going to art galleries and museums.
Um, you know, traveling is, even though I

often travel for work purposes, traveling
is one of my favorite things to do. Um, I

love watching movies. Uh, I saw the
Odyssey, um, on IMAX with my father last

weekend. Uh, that was mind blowing. Yeah.
Um, uh, I love hiking, walking through

nature. Uh, reading is one of my favorite
activities. I have, I have a lot of

hobbies, uh, yoga, lifting weights. Nice.
You're busy. You got a lot to do every

day. Yeah. Totally. Total side note. Have
you read Matthew McConaughey's, um,

memoir, green lights? No, I haven't. I
haven't, I haven't, uh, I haven't read it,

but he's, uh, he seems like a, a wise,
wise man. Yeah. There was something that

he talks about in there where he kind of
was, you know, typecast into this romantic

comedy kind of guy. And he wanted to break
out of that so badly because it didn't

feel true to who he is. And, and, and his
persona in general. And it kind of made me

think about photography genres too. Cause
it's like, if all you're showing is family

photos and you don't want to be a family
photographer, like you got to switch it

up. You got to start showing other things.
And he, he wanted to take on roles that

were not romantic companies, like
something with more depth and just

character and that sort of thing. And he
held out, he turned down like $15 million,

you know, films or whatever. Because he's
like, nope, I'm not going to do it. And

for two years, he didn't, like, he didn't
work. And I mean, granted, at least he

had, he didn't need to like put food on
his table, you know, financially, I'm

assuming he was doing okay. But he was
panicking, you know, for two years, he was

not getting any of the roles that he
wanted. And then bam, it hit. And he got

that, I think it was True Detective on
HBO. And then it just like changed

everything, everything. And it's like
holding out, like, I don't know, I don't

know, I don't even know why I really
brought that up. It just made me think of

everything you were talking about before
and really sticking with truly what it is

you're passionate about and what feels
right to you and that sort of thing. But

it's a good one. It's a good, it's an
interesting memoir. Yeah, I'll check it

out. Thank you. All right. And number
three is what is a photography specific

product that you like to use? Yeah, I love
the Canon EOS R5 Mark II. It's, yeah, I

like shooting in low light with it. It's
for shooting documentaries and

photojournalism, especially in low light
situations. Um, it's awesome. Yeah, yeah,

nice. Very cool. I use the R6. I didn't
bite the bullet and get spend the money on

the R5 because I'm not real techie. And
the R5 just worked for me. I mean, I'm

sorry, the R6 just worked for like, I love
it. Absolutely love it. I mean, you're

like, you're seeing me through an R6 right
now. Oh, well, there we go. You're seeing

me through a Mark IV, a 5D Mark IV. So
it's one of my older camera bodies. But I

have lens that like I'm so I never
upgrade. I swear I have an 85 1.8 Canon

lens. That is like, I think I got it like
12 years ago, cost me 500 bucks. I love

that lens. I just stick with what works,
you know. All right, number four is what

would you tell people who are just
starting out? I would tell them to, to go

for it. Um, there's nothing stopping you
from going out and shooting whatever it is

that you want. Uh, you don't need
permission. Um, you can, you can just do

things. Uh, you don't need permission. Um,
if you have an idea for a personal

project, write it down and go out and
shoot something. Um, and you have no idea

where that project will, will take you if
you stick with it. Perfect. Perfect.

Perfect. Perfect. Ending to a very
insightful interview that you just did

with me. So I appreciate you. Yeah. Yeah.
I appreciate you too, Nikki. Where can

people find you online? That was my last,
my last question. Oh, my website is, uh,

uh, uh, www.ajani.ca, johnny.ca. And my
social media is at a johnny photo, a J A N

I P H O T O at a johnny photo. I love
that. You just have a johnny.ca. Like I

wish I had Nikki.com. That's cool. All
right. Well, thank you again. And I will

be watching your, your work as a, as you
post it. Thank you so much. Thank you. Uh,

it's been an honor. Thank you so much for
watching. If you liked this episode, make

sure to subscribe and hit that thumbs up
button. So that way you won't miss what's

coming next. And if you want even more
photography, education, resources, and

tools, head over to theportraitsystem.com.
We'll see you in the next episode. Bye.