Subscribe
Share
Share
Embed
Creating a design concept for a kitchen or remodeling an outdated bathroom requires an understanding of the products and services available to those looking to undertake such a project. The ProSource Podcast breaks down the home remodeling industry and highlights the merchandise and experience that it requires to achieve your vision. Join ProSource Director of Digital Marketing Content Kevin Devine, as he speaks with those who facilitate the ideal project and offer valuable information for how to choose the ideal products and services that transform your ideas into reality.
Welcome back to The ProSource Podcast.
I am sitting here today with Greg Payne
from Engineered Floors.
I believe the correct title
is Director of the Buying Groups
Correct?
I think it's senior director.
No, no, no.
You're director of that though
usually you guys, you know, my age.
You got it.
You got to update your LinkedIn.
As I was going off of that.
But thank you so much for joining me
today, Greg.
This is your third time,
I think third or fourth time.
I'm starting to.
That's right. Yeah.
But it's always a pleasure
having you on to talk about
not just engineered floors,
but the industry as a whole.
You are like a wealth of knowledge
when it comes to this industry.
I know you've been with,
various different companies.
You started with Shaw.
Yeah,
we and we've talked about this
before on the podcast,
but if you don't mind
just sharing a little bit of background
on who you are,
and how you are now
with Engineered Floors,
just for anyone that may have missed
those previous episodes.
Not a problem.
So, I was with Shaw for 30 years.
And, I guess,
you know, it kind of started with Mr.
Shaw, and I'm, now back with Mr.
Shaw.
And in between,
Shaw and engineered Floors.
Actually worked for Blue Canada.
And I was the only person in the US.
So it was just me,
which was a very interesting,
opportunity,
to say the least.
Channel, and, and sometimes rewarding.
Right.
When you're the only person,
you know,
you got to pat yourself on the back
a few times and complain about you.
You have several fans
with that motivation going, right?
Yeah.
And so, literally, October,
the 1st of October,
it will be two years
that I've been at Engineered Floors.
Well, hell yeah, that is super exciting.
And I'm taking that.
You're loving it
because you're still here with us.
Yeah, it's it's awesome.
Just we
just have, a lot of fun.
It's it's very
different than being in corporations.
We're in much of a normal company.
So, there is,
a lot more,
spontaneous and instantaneous decisions.
Yeah. Rightly or wrongly.
You know, we make,
I guess, a decision, and then,
we fail quickly, right?
We don't keep it going,
but, it makes for, a great dynamic.
It makes, things exciting.
You're not waiting around for,
you know, all of these people
to cast a vote
or to have multiple meetings.
Things take place pretty quick.
I think that's necessary.
You know.
No, it does sound like it's
a little bit different than maybe
what you were used to before going in.
Yeah, but.
But for the better.
It just makes things
a little bit interesting.
It does. It keeps you on your toes.
No. Exactly.
And would you be able to.
We've talked about this so many times,
but anyone that isn't aware
could you share a little bit
about engineering Flores mission and,
what engineered Flores
offers to trade pros?
Sure.
You know, one of the,
cool things is
when we have people back here and
we take them on tours.
And just so happened
I had a group yesterday.
It's one of these,
trips that if you come down to Dalton,
you want to go see a mill.
And let's start
on the carpet side of things.
It could take you 3 or 4 days
if you want to see
every segment of the operation.
Wow. Okay.
Because they're huge, right?
They're massive yachts,
but they're spread out all over,
North Georgia,
Alabama, South Carolina, AMC, etc..
Right. So,
it really gives you,
a different perspective
because the industry, up until Mr.
Shaw built engineers
was an industry
that had grown through acquisition.
And of course, acquisition is not.
Oh, the guy next door.
He's right across the aisle,
you know, it's somewhere else, right?
That you're acquiring some assets
that will help you, grow your share.
A need for,
your manufacturing process, etc..
And it just so happens that logistically,
they're never right next to you.
And so as the companies
grew during that time frame,
it really spread out.
And I'll give you a neat statistic here.
So, in order to produce a unit,
a manufacturing
and we won't get into what it unit is,
but a unit of manufacturing,
which is the same for any of
the companies in carpeting,
takes, the industry
250 miles
to complete a unit of manufacturing.
Wow.
2.5 miles.
Wow. Yeah.
Yeah.
A big yes. Absolutely.
I love the little nugget of,
like, a fun fact
that you're presenting to us.
I feel like every time I talk to you,
I do learn something new.
So this isn't.
This might be the third time
you're on,
but I feel like we're constantly,
chasing after some new things.
I love that.
So you just brought up Bob Shaw?
And
I know Engineered
Floors was founded in 2009.
Correct.
So it's been around for a while.
What do you think
inspired Bob
Shaw to launch
a completely new company
at that point in his career?
Well, I'll share a little insight.
From the Shaw perspective,
because I was I was shocked at the time.
No one thought he would
keep interest in this, right?
You know, he had
sold Shy Industries.
He could have a wonderful life
at that point. And,
and most of the competitors
felt like
he would get bored with this
and would leave the industry now.
Dalton being a small town.
I can attest to this,
but I'm speculating a little bit here
that the word kind of got around
because I'm not kidding.
After we had this meeting,
probably 2 to 3 weeks later,
there's an article in the Atlanta
Journal Constitution
where they're interviewing Mr.
Shaw, and they asked him specifically.
Why are you doing this?
Right.
You know, at that time,
he was, I believe 77, you know, he's 94
and, he's here.
He comes every night
830 till about 430 and,
drives to work.
And and his shop is attached.
Okay. Yeah.
So, anyway, this article, the,
interviewer for the, Constitution,
it said,
why are you doing this?
And, he said, well, two reasons.
And I think there was a third
kind of an unspoken reason.
And I'll let everybody speculate
on that one.
But the two reasons that were quoted.
One, he wanted to, he said I
owe jobs to the people back here
in northwest Georgia.
Remember what I said earlier
about how companies started
spreading out?
And people here in northwest Georgia
built me, out of them jobs and careers.
And this is where
I want to build a new company.
And, and then the second reason, which,
you know, you heard this at the time,
you didn't think anything about it
now, but I worked for them.
You think?
Well, he's pretty legit on this.
Yeah.
Build it for his grandkids.
That's Will.
You know.
Yeah, that is cool.
So, Yeah, it was pretty neat.
And,
you know, to see Will and Joe,
evolving into,
the positions that they have and,
you know, what the future holds for them
is incredibly exciting.
And,
you know, the great fun, guys,
they're bright.
They certainly have an incredible mentor,
behind them.
That's,
very insightful and,
you know, as willing to make investments
or investments need to be made.
Absolutely.
They have big shoes to fill.
Yes they do.
No pressure or anything, right?
No no no no.
So I know a big theme was engineered
floors is innovation.
And we've talked about this,
a handful of times.
But for example,
pure color solution dyed fiber.
How did that break through?
Set engineered floors
apart from the beginning?
Yeah. So?
So when he first started
building this new plant.
And by the way, I don't know
if I've ever shared this with you.
The Sam plan,
which, by the way, is named after,
Clay's hunting dog, Sam.
Everybody does this thing for nothing.
It's a dog, right?
It's a hunting dog. And so,
it's 80 acres.
Wow.
Two point 6,000,000ft² under one roof.
Wow.
And it literally,
begins from, that pellet,
that is extruded
into fiber with color added.
So when Mr.
Shaw started this in 2009,
it was,
maybe 2 to 3
steps ahead of everything
the industry was doing. Okay.
And one of the coolest things,
and I think this to me, is, is
very important.
Hopefully it's for
most of the younger people,
some of the older people might not care,
but we use 87% less water.
That is cool.
I think everyone would agree.
That's pretty cool.
It is.
And so that that was an innovation
in itself, right?
Because that much water was used,
in manufacturing carpeting.
And because of this plant
being forward on 80 acres, it was 38%
less energy used,
because, remember,
we're not moving things around.
You know, oh,
we've tufted this product
or we got this product twisted
and then we need to take it.
The tough thing.
We've got this product, Keith.
Say we got to take it. The twisting.
It's all there.
And, I can tell you the impression of the
of a lot of the people
that was on the tour with us yesterday.
They were they were really shocked.
Oh. I'm just.
And how much?
Carpet is in there?
And this is another interesting fact
where 99.6% and stop.
Yeah.
Yeah.
You're you
you just keep bringing all this,
all the fun facts out.
It's fun fact sometimes funny.
No, it's true, it is.
No, no, this is this is awesome.
I love that
you just have them to, like up here.
Like I said,
there's, like,
a wealth of knowledge up here.
Oh, but now,
so so, you know, it's
just because I've been around so many
and the, you know, that's
that is really cool.
Do you feel like there were points
in Bob Shore's career
and maybe even within
just engineered floors, that it's like,
how do we keep getting better and better?
Like because it's that way.
You said that was two,
2 or 3 steps ahead.
It's like,
how do you beat that
when you're like constantly
trying to innovate, but.
Right.
Well, and that was absolutely,
a fact of life.
When I was at shop, when Mr.
Shaw was running Shaw Industries,
it was always,
we're going to do something better,
we're going to do
something more efficient,
and we're going to make a better product,
for the consumer.
We're going to do it a better way.
We're going to find a better way.
And the the running joke was,
we always had a bust down at Georgia
Tech loading up engineers.
Every graduating class, we're
loading up on a bus and bringing him off
the north Georgia.
Which is sort of true, but
kind of a funny.
Oh, this is also an interesting thing.
Something I should probably
bring up,
since we're talking about some of the,
help to the environment.
So it's I grew up here,
and I've still here in the North
Georgia area.
We have 42% less greenhouse emissions.
Oh, cool.
Yeah. And so.
So when you talk about innovation,
you know, there's innovation and,
the speed of manufacturing
and the technology of manufacturing,
but there's also innovation.
And what we're doing
creatively to help the environment.
Right.
So, yeah,
for an innovation that you can look at.
And so I think there's a lot of power
and what
we're doing
as far as driving the industry.
I can tell you, we control
about 50% of the capacity of solution
polyester.
And I know our competitors
are trying to add
more and more capacity
in that category, moving to it. And,
you know, there's going
to be a point where,
you know, I truly believe,
you know, we'll end up
with just one fiber and carpet,
moving forward.
And, because it it's, it's built
better than ever
and it performs better than ever.
So they said clean.
It can't be stain.
You know,
we can use Clorox bleach
to clean the product now.
I mean,
there's just a lot of innovation,
you know, from when I started,
when polyester was
not exactly the best thing to say
to to that.
Well, you're
creating a superior product,
and, it's less expensive than nylon
and performs better than nylon.
So you've got to solve that
lead fiber and bypass.
So, matter of fact,
it's kind of interesting.
My guess is you're probably wearing
a polyester.
Yeah.
It's, like fake silk, I think something.
I'm not exactly sure.
To be honest,
I would almost bet you it's polyester.
Probably up here is polyester.
Yeah, you know, it.
You know, there's a couple things.
One, how it wicks water.
You know, how
me?
I'm always creating stains
and cleaning my shirt really easily.
Yeah, right.
I spill a lot over a lot of shit.
So, like, some say I'm. I'm the same way.
I can relate to you on that.
So those are things to me that,
you know,
when you look at the fiber process
on the carpeting side
are the innovations are the next steps
for the industry.
And you can see,
the industry is kind of chasing us back,
to that point,
right, of where they're trying to catch
what we're doing.
And, create products
that mirror, the technology that we have.
No, that because I feel like it's
going to come to a point where it's
everyone is just it's a
no brainer to pick that.
And so,
so then every other material
is going to fall short.
And then what's the point of making
or even putting out those materials if
nobody's buying them? Right.
And as a
becomes more accessible to it's
why would you not pick that
when you're looking into a different,
material to put into your home,
to invest into your home. Right.
And and you might remember,
we have Rottweilers, right?
Yes.
And, have dogs, living in our house.
Yeah.
And, you know,
we we're very happy to have,
our, engineered floors,
twist products,
which are lip products
which always surprise people.
And,
you know, we have 100 pound plus dogs,
that, run all around.
They have free running to everything.
And, we've never had an issue with it,
from, you know, sagging, etc.
because part of it,
when you're doing three ply,
most carpet is two ply, right?
So this is a three, I feel like,
we're, Spinal Tap.
We also go up to five,
five, five ply.
All of that
requires more bundle strength,
meaning there's more latex.
And latex
gives you a superior, tough bind.
And that's why,
you know, it performs well, with pads.
So just a lot of innovation
that maybe,
is unseen and, promoted by us.
Yeah, but we have
it shouldn't happening like that.
All the time.
Really? All the time.
I think it's cool to,
let our listeners
who are mostly trade pro members of ours,
to know about the behind the scenes,
what's happening with engineered floors,
because I feel like it's
most of the time.
Okay, here's the product in the showroom.
This is what it looks like.
This is a material.
You can,
you have this warranty, maybe on it, but.
But knowing exactly what goes into it
might help them feel more trustworthy
into getting the actual product
because they know
all the layers that goes into it.
Well, I, you know,
and like I said,
if you ever came on a tour, it's really
eye opening.
And, yeah,
it's it's a wow factor,
which is kind of cool.
Now putting carpet aside,
which was before us, who we are
and getting into hard surface.
We also did a tour yesterday
of our digital luxury vinyl plant,
which is the only one
currently in the world.
Certainly here in the United States,
other people are starting
to move into digital processing.
But it is incredible.
And, we've added a second
shelf, and I found out yesterday,
potentially a third shift.
Yeah.
So we're seeing,
you know,
and I think Molly, part of it is,
top of mind right now
is being made in the US. For people.
Oh, yeah.
You know, products
being made in the US and
Jardim hard surface,
in the luxury vinyl category is imported.
We're we're catching
a lot of wind in our sales right now.
And, with our digital process,
there's a couple of very unique things.
One,
up until we put pad on our product
because we have no where layer,
no paper, no film.
We can actually read, grind it
and make it back into core
and then make it back.
Okay.
That's cool. Yes.
Everything that goes into our product,
I think it's 99.7% is right here
in the US.
There's a little bit of ink
that we have to buy, I think from Europe,
just a tad.
Powers that we can't quite get to.
So
99 say 99%.
It comes right out of here
within several hours of the plant.
Okay.
So Stone
comes out of Tennessee and Kentucky.
So everything's kind of right
in this area,
so made in the US, sourced in the US
and designed in the US.
And the unique thing about digital pipes
is that we have 35 point prepaid.
Now that means nothing to anyone
except for when you put it on the floor.
It looks more realistic
because it's
not every seven points
like the industry average. Yeah, right.
So it has a more real realistic look.
Plus, we don't have to,
weed out our,
our eliminate
some very unique characteristics of wood.
All right.
So we do a digital image of wood planks
and maybe there's some
rays, mineral streaks
that someone doesn't want to see
that every seven provide.
So they take that picture out.
And so then they go with these
which makes it a little more uniform.
Right.
But we don't
because we have 35 point creepy.
So it really looks more realistic,
which was the perfect product
to begin with to look more like work.
Right.
And so feel very strongly,
about what we're doing, in that category,
in the digital, luxury vinyl,
we now have AC five rated products,
which gives you a superior
scratch resistant, if we use aluminum
oxide, to, give us that,
AC five rating,
which if you ask most people
if they have a scratch problem,
they usually go to laminate
and you say, wow, it has an AC rating.
Yeah. So that, you know, you can go to,
it's made
in the US
and have an AC, five rating on one.
I, two of our products now.
Yeah.
Well,
last time we spoke,
I remember you talking a bit about this,
the digital
and printing of, like, for example, the,
the wood texture
that you were talking about.
How have you seen this whole process,
I guess, evolved
since maybe I talked to you
maybe in the last year.
And I also feel like it
came at a perfect time. Right.
Like I would
say, it's not ideal
to have a bunch of tariffs,
but in place.
But you got
you guys were already starting
to work on this.
I think last year
when I was talking to you about it,
or at least the beginning of the year.
Could you.
Yeah, yeah.
Share a little bit more
about how it's evolved
and what some of the
how has this crystal ball
that he sees the future.
Yeah.
I don't know.
It's uncanny.
But the reality was when we, we, when Mr.
Jordan made the investment of 70
plus million dollars into this equipment,
you know,
you look at the industry
and you say, okay, hard surfaces,
a larger portion of the industry
today, the softer, curving years.
And, you know,
what can we do to, go into that market
and like I said, Mr.
Shot's always thinking of innovation.
I'm always thinking of
getting a step ahead
and doing those things.
And,
you know,
with, the world today
becoming digital, right?
Because people
cleaner, clearer images,
no matter where they look.
It just made sense,
with this type of equipment,
to take that next step.
And, I and
I remember when we first launched this,
I actually had a microscope
so you could show, film
which had very few pixels in it,
and they could show ours,
which had thousands of pixels in it,
which creates, you know, clear picture.
So those type of steps,
those type of innovation, that type of,
foresight into
potentially the future.
Now, I'm certainly didn't
realize in that Terence,
I think he saw
what was happening, in the world,
as far as, you know,
that image
of creating a clear, cleaner image.
I remember growing up,
I was an amateur
photographer, and, you know,
I used to develop film, right?
And you go, wow,
I made a black and white development.
You know, you've been right.
And this image would come up and today,
you know,
you just have 45 pictures
and two sack and said,
they look fantastic.
Now you can just do a
few little things
and you look like I make it.
That's what they exactly.
That's that's even
beyond.
Yeah. So but yeah.
So it's,
it's a lot of cool things
I think a lot of progression
happening in the world in general
and in the industry.
I think sometimes you feel like maybe
we're not up to that aspect,
except maybe in marketing and, promoting,
but no,
from a manufacturing prospect,
perspective,
we are heading that direction as well
and taking those stats.
It's impressive to,
with how long Bob
Shaw has been in the industry,
that he's still
trying to figure out
how to make sure that he's on
top of it are up with the times,
especially in today's world with AI.
I was going to ask,
does engineered floors
utilize AI at all or,
is there anything we do look into it?
Yeah, we we have you analyzed that for,
a lot of different things.
And, it's, it's very interesting.
Yeah.
No, it really is.
And it's very interesting,
but it helps in a lot of things.
We found that,
you know,
you got to have the right guidance to it,
to really get it tweak to what you want.
But, we've had some things that,
we've written not quite pleased with,
so that they, in really.
Well, yeah. Real good.
Yeah, we definitely do.
I feel like everyone does that now.
I most people that have a cell phone,
you can do that.
Can we talk a little bit
about pure grain?
That is that's a separate thing right.
That's so so here's the thing.
If you look at our hierarchy of brands.
Yeah.
So engineered floors is
our parent company.
And within that we have Dreamweaver.
Dreamweaver Select Pants
which is our Main Street commercial.
And then we have some builder
brands dwellings and have multifamily
okay.
So that's kind of our umbrella.
And that's kind of the brands
under the umbrella
within in those hands within Dreamweaver.
We have pure color.
We have
pure color high def
and we have true color twist.
That's okay.
Which signifies something
a little unique and different,
but pure color.
Is that subbrand okay?
Fine.
That is our recognition
of what we do with fiber.
And it's funny, we've always used
an example of a carrot and radish,
and we have someone go, what's a radish?
So an apple, a carrot and an apple.
Yeah.
So it's like the carrot
compared to an apple.
I never thought about that.
Someone got quite some radish.
I know what that is.
Oh, I know it's, you know better.
I don't eat them,
but I know what they are, right?
So,
so the, that's the pure color,
brand, which is a fiber agnostic brand.
Okay.
And then, you step into pure gray.
So within pure grain,
which once again, now you're under
the hard surface
portion.
So within that we have pure grain.
We have pure grain high def
which is domestic made here, high def HD.
And we have pure grain comfort,
which is WPC we have
the pure Grain Renew, which is laminate.
And so those are the sub brands,
under pure grain.
Now, thank you for explaining that to
and maybe we've talked about this at a
in a previous episode,
but it might have changed
since last episode.
What is your favorite product
that Engineered floors carries?
So for me personally,
I'm, I'm a big fan of Lucite, and,
I love loops and soft.
I'll give you both a soft, hard.
I think last time we did talk about,
loops for the for yourself surface.
Yeah. Yep. Yeah, I love loops.
We have a sale called Newport.
This is sisal with tea stain visuals.
That's just superior.
We're working on some things and patterns
that I'm absolutely,
falling in love with every time.
Looking and just designing some new,
patterns and some new styles.
We have some
state of the art equipment
that we're using to accomplish this,
and we're adding some color.
To things, which is really cool.
We had a great response
from the CCA members yesterday on that,
the color, so put into it,
so I, I like that pattern.
I like that loop category.
And like I said, there's
some patterns
that we haven't quite completed yet.
But I am really starting
to love some of these.
So for those to come.
Yeah, they'll be coming soon.
And then on hard surface,
you know, we when we originally launched
two weeks ago now,
the product program, we had two oaks
and, shell oak and, all that
I think were oak.
And we've added more species
and one of my favorite visuals right now,
and our antiquity and cultivate is a
washed pine.
It is spectacular.
And it is really cool.
Now it's got to be the right environment.
It's, you know, the right. Yeah.
And the right the core.
But I'm telling you,
it is really beautiful.
Just people know.
I always like to ask,
just to see which product specifically.
There's so many,
that it'd be impossible
to talk about
every single one on a podcast.
But I like to call out
specific ones that you think
maybe other people should know about, or
ones that people
can go into the showrooms
and and ask for and like.
You made a good point
that it has to be the right environment
for these type of patterns and flooring.
It's like there's so
much that goes into it.
But that's the nice thing about Prosource
is that there's a designer account
manager there
to make sure that it looks good
and cohesive, that.
That's right.
And they have that,
background to help people
make the right choice
and the right decisions.
You know, it's really amazing,
you know, because,
we have some ash, and ash is very bold,
you know, it can be light and dark.
Dark I and light,
I mean, it's bold,
but in the right environment.
It is spectacular.
It is really, really cool.
So. And so, yeah.
We refer to those as bold.
Yeah.
And color is definitely here to stay,
I think.
I think so for a while I thought maybe,
last year
when we, I was talking about it
a lot on the podcast,
I thought maybe it was just,
a quick trend,
but I think people
are really holding on to it
and getting away from that, like hospital
type of vibe.
Right?
I think
I think
we're starting to see a lot more blue
making its way.
And you know, and I think,
one of the
colors I'll describe it
this way is like mint
chocolate chip cookie. I'm time.
I mean,
it's, Yeah, it's a very cool look.
And I could see that being used,
in a lot of places.
You know, once again,
in the right environment.
Yes.
You know, pulling in some of that,
near green, you know, chocolate
and kind of, oatmeal pie and together.
Yes. Really? Yes.
That's been pretty big, too.
Let's talk about trade pros
and the relationship between,
you know, there's engineered floors
and then there's like prosource
that trade pros go to, to
then find the products
that they need for their product.
How has engineered floors help
trade pros
communicate the value of the innovation
that we've been talking
about technology
and sustainability to their clients
because, well,
it's almost like there's four seats
there, right?
It's like engineered floors prosource
trade pros and then their clients.
Right? That's exactly right.
There are four seats.
And you know, it's
kind of like the telephone game.
You know, you
I know
yeah I worry about how that message
makes it down to those four seats. Yeah.
And it it can't ever.
It's like, how do you perfect it?
I don't know if there's ever really
a solution to perfect it,
but the best that we can do
and this is we as an
industry is keeping things
as simple as possible
with simple solutions
and simple explanations, right? Yeah.
I mean, someone doesn't want to,
you know, know,
you know, it's a 10th cage,
you know, and the city says
you know, okay, you know,
la is funny, you know, oh,
all these new sheets,
and it's a 10,000 thread count.
Yeah. Okay.
What does that look? Good comparison.
Right?
You know, what does that really mean?
You feel it, you go, wow,
it was a really nice.
Yeah.
And I think those are
the simple messages, you know?
Hey, you know, this product is,
you know, basically, so saying resists.
You could actually use bleach on it.
I think most people can understand that.
Yeah.
I think you can talk about,
you know, the how we're stylized with,
a lot of color thrown into it
because as people have gotten into,
you know, the stones and,
you know, those, quartz
visuals, everything else, they,
they're used to that kind of,
how it will affect the underlying,
you know, those type products.
So, you know, you've got that to work.
And because of that whole effect
that we have with many colors,
you can pull out
different colors of that.
So it makes it easier to design around.
Right.
So someone comes in and they're like,
oh my God, what can I do here?
Well, here's
a product
that you can bring out this color,
this color, this color.
Do you want warmer color in your house?
Right.
So you I simplify this thing.
And I think that's kind of hopefully.
Hopefully
message that we're relaying down the line
and it's getting past that, bell,
you know,
going back to the other portion,
you know, when you're 99.6% and stock,
I can pretty much go on,
you know, making closing dates
are, are
meeting someone's
expectations on, installation, etc..
So I think those are all simple,
straightforward things.
And if someone then goes, wow,
how do they do that?
Oh, they're the most innovative company
in maintenance, right?
Yeah.
That's I think a big,
factor of any project
that people are always running into is
how do we get everything done in time?
Like, I feel like that
rarely happens because, we,
like you said,
it rarely happens at everything
was perfect.
And construction,
because of we've talked about
if you're outsourcing
to having to grab this product
from a different country,
but if you're doing it
nine, do you said 99.7% and 99.6?
I say we just round up to 100.
But, you know, I think it's 100, things.
But I guess legally speaking,
99.65 bids
is called in the United States,
which makes it way easier,
to hit those marks.
And maybe you're not hitting
every single one,
but you're getting closer to having,
an almost perfectly timed project, right?
That's exactly right.
And, Molly, the last thing is,
you know, our relationship
and I'm talking about us and prosource,
you know, so, you know, sometimes fiber,
sometimes product is coming in, overseas,
you don't really have a relationship
with that manufacture
that's really making it.
The maybe a distributor is bringing it
and maybe who knows who's bringing it.
And but with us,
that relationship is directly
tied into what we did.
And here's my last fund.
That perfect.
We have the lowest claim ratio
in the industry.
We're five times
less than the industry average.
That is awesome.
That is a great last fact
to leave our listeners on.
If they're trying to consider
which kind of flooring
they're going to go with those.
Awesome, I love it.
Well, thank you so much
for your time today.
I, I'm sure there are so many
other things
we kind of continue talking about.
But I don't want to hold you up
for too long.
And I just really appreciate your time.
I appreciate anyone listening,
for sitting down with us today,
giving us some of their time
to learn about engineered floors.
Thank you.
It's great, to talk to everyone.
Thank you for joining us today
on The ProSource Podcast.
Please like and subscribe to us
wherever you get your podcast.
Also follow us on social media,
check out our website
at prosourcewholesale.com
or visit your local Prosource Wholesale
showroom for all of
your home remodeling needs.