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Each week, Amanda Campbell interviews amazing people, who will share their inspiring stories of resilience. Amanda dives deep into 40-minute DNM’s with guests, exploring their stories of how they have overcome adversity in their lives professionally and personally.
00;00;00;00 - 00;00;35;05
Unknown
Welcome to the Bend Like Bamboo Resilience Podcast, where we discover how life's greatest challenges can become our greatest strengths. I'm your host, Amanda Campbell, Kinesiologist, MS specialist, resilience coach and author. Get ready to be inspired by these remarkable humans who share their raw, real stories of transformation. The breakthrough moments, the lessons learned in the trenches, and the practical wisdom that turned their greatest challenges into their greatest strengths.
00;00;35;08 - 00;01;21;18
Unknown
These conversations offer hope, tools and proof that resilience isn't just possible. It's your birthright together. Let's discover how flexibility can become your superpower. Turning life storms into stepping stones towards the person you're meant to become. Let's dive straight into our next conversation. And welcome back to the Bean like Bamboo Resilience Shard. I'm your host, Amanda Campbell, and today I'm thrilled to introduce you to Carmen Williams, co-founder of Global Teams, a story that perfectly embodies what it means to been like Bamboo in the face of life's biggest challenges.
00;01;21;21 - 00;01;44;05
Unknown
At just three years old, Carmen's world would be turned upside down when her mom was diagnosed with a terminal illness. And in a moment that required extraordinary courage, she made the bold decision to quit her job and start a new business all while caring for her sick mother, raising two children and managing a mortgage. But Carmen didn't just survive this overwhelming period.
00;01;44;11 - 00;02;18;01
Unknown
She thrived building global teams a revolut visionary virtual assistant company that's changing how entrepreneurs scale their business. What makes global teams unique is their genuine care for people. Common and her business partner have created love teams, dedicated support systems that help entrepreneurs handover time consuming tasks so they can focus on growing their vision. Today, Common shares how she navigated one of life's most challenging periods and discovered that sometimes our greatest challenges come from greatest strengths.
00;02;18;08 - 00;02;45;15
Unknown
my gosh. I think I need your services. Carmen. You know, good support is pretty amazing. So. Yeah. Yeah. I'm like, wow, So let's win back. Tell me how it all started and what you went through with your mom. I'm so sorry to hear that. Yeah. So as you said, my mom was diagnosed with a terminal illness when I was 30 and she was 20 years older than me.
00;02;45;15 - 00;03;10;04
Unknown
And so I started thinking, my gosh, goodness, If I knew that I was going to die in 20 years time, what decisions would I make now? And I just started being bit bolder and braver. Like it just it just changed my way of thinking about the world. And, you know, in the background of that, I was, you know, I'd been in the same workplace for ten years doing all different roles and projects.
00;03;10;07 - 00;03;37;06
Unknown
But my learning curve wasn't vertical anymore. And I love a steep learning curve. And I also had just recently completed a coaching course that was conducted by my business partner, Maureen. So she taught me how to coach, how to sell coaching, and I sold a year's worth of coaching to this guy I met at a pub. And so I thought I was rich because I had a job and I'd sold this coaching and I'm like, Well, business is going to be easy.
00;03;37;06 - 00;03;58;21
Unknown
Like I sold it at the pub. Like, how hard is it going to be? And then but I hadn't really made the decision. And then I remember this one day I parked in the parking lot and I felt the sinking feeling in my stomach as I walked into work. And then I went and logged into my computer and I was one of these people who used to just change the number at the end of my login.
00;03;58;21 - 00;04;15;00
Unknown
So I had the same login for like ten years just with a different number at the end and I couldn't remember it. I'm like, Something's going on. And so I called my brother and I said, This is what I'm thinking of doing. And he goes, You're crazy. Just take your long service leave. I called Maureen and I said, What's my chances of success?
00;04;15;00 - 00;04;31;16
Unknown
And she got me to define success. And she goes, Nine out of ten. I said, What's in the one? She goes, You mind? I'm like. And then I called my director, who was on leave that day. I said, I've decided I'm going to leave. I can work out my notice if you want or I've got it all sorted and I can leave today.
00;04;31;16 - 00;05;01;06
Unknown
So I actually left at lunchtime the day I decided to quit my job. Wow. And would you say you were following you at this point? Yeah, which was a very new concept for me because I'm like this analytical science nerd who didn't even know that my gut existed until I was 30. Like, I remember sitting with the psychologist and, and, and having this realization that you can make decisions with your arm, with your body or your gut or whatever you want to call it, and you can make decisions with your mind.
00;05;01;06 - 00;05;30;22
Unknown
I'd only ever made decisions with my mind. I didn't know that this other one was an option. Yeah. And so when I learned that all these like these two two methodologies in how to access that gut body, one like that was like this whole world opened up for me. Yeah. I wrote a book once called The Link, and it's all about the science behind how we actually make decisions in a blink of an eye, which is that connection to the gut and as a kinesiology.
00;05;30;22 - 00;05;51;13
Unknown
So I'm all about helping my clients balance, choosing, you know, making choices from a balance of the analytical and the intuition. Yeah, it was bizarre. I remember the first time. So the psychologist introduced me to the concept, and then I remember the first time I was dating this guy, had been dating him for a few months and he said, Do you want to come to Bali with me?
00;05;51;19 - 00;06;07;03
Unknown
And so for days and days I was like going through the pros and cons in my head. And then I thought, Hang on, let's. He's this brand new to me methodology I've just been taught about. I stopped the thinking. I checked in with my body and I'm like, I don't want to go. And like, the decision was so clear.
00;06;07;06 - 00;06;30;17
Unknown
Yeah, Yeah. And so I'm like, How did I survive 30 years without knowing this? Yeah. Amazing. Yeah. Because you do have a background as a scientist, don't you? Yes, I do. Yeah. I'm still very analytical, but now I'm like, I've got this other option to tap into. Yes. So tell me how that period of time was for you when you found out about your mum.
00;06;30;20 - 00;07;09;06
Unknown
Yeah. So that was like, really full on. I, I yeah, I'm really good in a crisis. Like if you have a crisis, you bring me in. So I guess, you know, I just kept really busy. I understood the health care sector, so I was in there talking to the doctors and nurses and doing my doing. So, you know, I think I, I avoided some of the emotions by taking action and, you know, being the, you know, sometimes the rock or the dua to to get answers and clarity.
00;07;09;09 - 00;07;33;14
Unknown
So yeah, yeah. And at the same time you had two kids to support and also a mortgage. How did you like looking back now? How what do you think were the, the main techniques or practices that you use that got you through that? Because I know so many, many people are probably going through that right now. Yeah. Look, look has a very hard time.
00;07;33;14 - 00;07;58;21
Unknown
I had this this weird belief that, like, I could do it, though. And so I found myself taking extreme action. Like, sometimes I feel like I want to. I know it was a very scary burning platform I had, but sometimes I feel like now I've gone a little bit soft. I don't have that burning platform. And so, for example, I was just talking to my business partner this morning.
00;07;58;21 - 00;08;20;08
Unknown
We're starting a new business and I'm like, Am I going to do what it takes to like, get it off the ground? Like, so the common who was back then and I had no other choice. Like she did all sorts of things. Like I remember I learned about LinkedIn marketing and so I thought, instead of just contacting anyone and why don't I just contact the ten biggest Australian companies?
00;08;20;08 - 00;08;39;22
Unknown
I got a big Australian company, so got that list from somewhere. Yeah. And I ended up speaking to two of the CEOs and selling executive coaching to one of them and I'm like, Where's that come? And like, sometimes I do want to tap into her, the one that was just brave and just did things because the other option was to go and get a job.
00;08;39;24 - 00;09;02;17
Unknown
Yeah, yeah, that sounds like there's, there was an overwhelming sense of self-belief that was going on in that version of Common. Yeah. And so sometimes I miss some of that, but it was also very anxiety inducing. I remember there were times when I like, I didn't really have much awareness of what anxiety was or how to manage it or anything.
00;09;02;23 - 00;09;34;25
Unknown
So those times I was just on the couch under a blanket, watching Netflix, unable to respond to an SMS, let alone a phone call and wheel and deal. But it sounds weird to go. It all is simple. Just type a few words, respond, respond to an SMS. But I just remember going, I can't do that. And so what I've learned about myself over that time is to is to stop it before I get to that stage or to be kind to myself and to take space before I get to the stage where I can't even respond to an SMS.
00;09;34;27 - 00;09;55;10
Unknown
Yeah, like that. Paralysis from that deep fear that becomes overwhelming. Yeah, it's a little bit of action from what I'm hearing, is the secret and you don't have that. You have moments where that self-belief kicks in, in moments where it doesn't. What do you do? You noticed in hindsight it helps you to lean more into that common that finds that inner anchor.
00;09;55;10 - 00;10;18;09
Unknown
And that's what I call building like bamboo is returning to itself. Finding that deep anchor of personal power within that helps you to thrive. Yeah, well, secret. I don't think I've got, you know, the magical secret, because obviously, I still, like I said this morning, I was like, I'm being a bit of a chicken in this context, like, how do I tap into that?
00;10;18;12 - 00;10;44;10
Unknown
But I think for me, there's a number of things. One is to be really conscious about reserving my energy for the things that matter. So for example, I consider myself an introvert, although you know that terminology is flawed, but anyway, so for example, there's a conference that my business partner goes to every three months. I go there to socialize and I don't go to the conference because I can't do both.
00;10;44;12 - 00;11;15;09
Unknown
And so choosing what I'm going to be spending my energy on. Yes. And and so I think that's one thing, because then I've got energy for the things that matter. And another framework that I use, which my business partner hates. So everyone's got different brains, but I just go, What's the worst case scenario? So we're starting a business and, and to do this business, we're thinking the best way is to actually do old school sales, walk in to a place like cold, cold walk ins.
00;11;15;11 - 00;11;34;06
Unknown
Yeah. And that's I'm really scared. And I'm and I'll go, okay, well, what's the worst thing that can happen? The worst thing they can go, No. Yeah, not with that person. They're not available. No, no, no, no. Like that's the way I could walk in ten places. I could also know. Yeah. And so once I go, okay, that's the worst thing.
00;11;34;06 - 00;11;58;22
Unknown
Can I deal with the worst thing? Then I like it. Then I feel stronger about taking action. Yes. And how can I deal with that? Yes, Because that separates illusion versus reality. Yeah. And another thing that's really I get hung up on sometimes is, which I've realized is not everyone does, but sometimes I make things mean I'm a bad person.
00;11;58;22 - 00;12;16;26
Unknown
So if someone says no, does that mean I'm a bad person? And then I become paralyzed and then it's just this big drama. But if I go, if I can go, okay, if they if I walk in and they say no, that just means it doesn't if I can manage myself. So it doesn't make it mean I'm a bad person just means no.
00;12;16;26 - 00;12;36;19
Unknown
They don't want to talk about that at the moment. Yeah. All brings them at a bad time or whatever. Yeah. Then I can just take it for what it is. It's just a no and it's separating. That is your identity like your success and your progress as you push yourself to do out of your comfort zone and, and to.
00;12;36;19 - 00;12;56;29
Unknown
Yeah, like when you're first selling a new product. Yeah, we've got to totally separate that. That's really good advice. Yeah. And like I said, sometimes it's easier to say it than do it. Yeah, but if it's in the forefront of your mind and in your awareness, it's much easier. Yeah, that's super cool. Okay, so version one of global teams was linked to in marketing.
00;12;57;06 - 00;13;15;20
Unknown
Yes. Tell me about that. Yeah. So I when I started my business, I knew nothing. I didn't even know the difference between sales and marketing. So I had my very steep learning curve that I was craving and I learned about marketing and then I learned about LinkedIn marketing, which is probably the best B2B marketing out there to this day.
00;13;15;22 - 00;13;38;00
Unknown
And then it learned how to do it. And so I, I quickly got my first ever virtual assistant to help me with the LinkedIn marketing side of things so I could have more sales conversations. Yeah, and that was really successful. And then I just started and I said to Maureen, who was my business partner, Yeah, look, just let's shoot some videos.
00;13;38;03 - 00;13;56;17
Unknown
I'll get my virtual assistant to do the rest for you. Like, you know, LinkedIn is the place to be. And then she was really successful and then we decided one day, let's join forces in business. And she'd been in business for 20 years. She had a coaching company. I had a consulting company like it was, you know, mixing two worlds together.
00;13;56;24 - 00;14;21;27
Unknown
And the first thing we did together was support people with LinkedIn marketing. Yeah. And so and that was really powerful. Woo able to support lots of people and we still do today. Helped lots of people with their LinkedIn marketing. So yeah, beautiful. Yeah, I've had a look at your work. It's amazing. And it's a really, you know, it's really important for businesses that are trying to connect to other businesses.
00;14;21;27 - 00;14;54;17
Unknown
It's the best platform I've found too. Did you find success out of what I'm hearing is you did some content like videos and targeting your audience and that's what made it successful. So I think so obviously content creation is really important and I'm a big fan of video and being real, and that's why I'm sure this podcast is very powerful for you as well, because people get to learn so much about you and how have you in the evening hours before sometimes even meet you.
00;14;54;19 - 00;15;18;03
Unknown
But the other things about LinkedIn marketing that I think sometimes people don't optimize, one is connecting to the right people, then it's not selling to them. So you'll never receive a message from me, Amanda, that says, Hey, Amanda, you're a business owner, you need a virtual assistant. Let's talk like you never did. Save that for me. Yeah. And then it's just sending things of use by being real.
00;15;18;10 - 00;15;38;07
Unknown
So you might receive a message from me saying, Hey, these are the things my team did for me when I was in Fiji. Would you like a copy? Hey, we're running this event. Would you like to come? And so it's they're offering things of value to people on LinkedIn. That's the thing that is a game changer. Like literally whenever I want more leads, I just message everyone on LinkedIn with something of value.
00;15;38;07 - 00;15;59;22
Unknown
And then some people go, come on, I've been meaning to chat. Yeah, beautiful. I totally agree. It's the same as Instagram, Facebook. It's all about dating, you know? It's just, yeah, nourishing the community, helping them with educational and inspiring content so they can learn from you and get to know you before it even becomes a question of sale.
00;15;59;29 - 00;16;20;21
Unknown
Yeah, and just like dating. So if you think of the dating apps like LinkedIn is an app, the game is to get people off the app. Yeah. So, you know, if you do the messaging strategy right, you can then get people opting into things and then you can ask them, yeah, they'll see you on LinkedIn, then they'll see you an email.
00;16;20;24 - 00;16;45;10
Unknown
Then if you get really fancy and retarget that list on Facebook, like they're never going to escape. Yes, but one one client said to me, I'll come and you're so annoying until I needed you. I love that. That's true. That's true. Okay. So that was that became successful. Why? It's a version to you. And tell me about that.
00;16;45;12 - 00;17;09;17
Unknown
Yeah. So with LinkedIn, what the model that we had was, you know, someone would come to us, we'd sell them like a package of we'd do X, Y, Z, and then we'd layers with the virtual assistant. And we just found that that wasn't really or didn't really optimize the outcomes that the people could get because you might like ABC but like, say with a twist or like, let's change things up.
00;17;09;17 - 00;17;45;12
Unknown
So although the principles around LinkedIn marketing are the same, the execution for each person as I worked with each different person and each different business, we worked out ways to tweak it, to optimize it for them. And what I wanted their target market. And there's all sorts of juicy strategies you can work on. LinkedIn Yeah. And what we ended up doing was saying, hang on, like instead of just getting you someone to help you on LinkedIn, let's get you someone to help you, and they can get LinkedIn and LinkedIn with a twist and then they can grab the emails that you get and stick it into email database and then send it like.
00;17;45;13 - 00;18;04;15
Unknown
And then because as people get busier, they just want more and more support. And so we found that was all leverage for our clients to actually just have that team member, that team mate who's going to help them with LinkedIn, but also help them with the things around that as well. Yeah, because that be getting busier and more successful does require more support.
00;18;04;15 - 00;18;23;28
Unknown
So you might as well package in one, which is what you do at Global Times. I love that. It's wonderful. And so what does the business look like today? Yeah, so now we've got a team of over 100 most of our team in the Philippines. But more recently we've also gone out to to recruit team members from South Africa as well.
00;18;23;28 - 00;18;59;29
Unknown
So just like, you know, the initial version of global teams started because of solving a need for myself. The same with South Africa. So we, we recruited for an account manager over in South Africa. We've since since hired other roles, project managers, salespeople, all sorts of amazing roles. And so now we're able to support our clients with the like LinkedIn and add meaning and marketing stuff, plus also the, the client, you know, correspondence and love side of things as well.
00;18;59;29 - 00;19;24;15
Unknown
So and they tell me about the love side of things. Yeah, I love that you mentioned the love thing. That's something that we're quite proud of. So we let let's face it, there are a lot of virtual assistant companies out there. Yeah, we pride ourselves on being really focusing on not just finding people the right virtual assistant. That's like focusing on the wedding and not the whole marriage.
00;19;24;18 - 00;19;43;26
Unknown
Yeah, first we do that, but we also support people when they start working together and so what we do is we've got a love team, so we've got a love team for the client. So the clients have got a phone number, they can just call and go, I'm feeling frustrated about this. So what's your advice on this? Or I'm thinking of doing this or whatever's going on?
00;19;43;29 - 00;20;14;10
Unknown
Yeah. Also got a love team for the virtual assistants as well. So just say you get a virtual assistant and they're like, I thought Amanda made sense yesterday, and now I realize I've no idea what she was saying. How do I tell her that? How do I say this idea with her? Yeah. What we do is when you start working with a virtual assistant, we get the business owner, the virtual assistant, the business owners love team member and see sense of team member meeting every week for at least this month.
00;20;14;12 - 00;20;39;04
Unknown
Yeah. And just to fine tune things. And then after that the frequency usually reduces. But like this morning I just met with a client who's been with us for years and yeah we'll system. Yeah. Because that's the biggest pain point I find where you know I've worked with virtual assistants before overseas and yeah, just whether I feel understood the communication and yeah.
00;20;39;06 - 00;21;08;19
Unknown
Levels of you know there's lots of different tasks that Vas can help with from repetitive tasks to ones that require, you know, more strategy and I get scared of having those tasks over because I'm just want to make sure that I'm understood. But love teams would solve that because both parties are being nourished and supported to grow together in in those really amazing roles that the Vas can step into.
00;21;08;21 - 00;21;24;07
Unknown
Yeah. And like the meeting I just had this morning with a client and virtual assistant who'd been with us for years, it was just that like expanding the role to go, okay, she's been doing this for years, but now let's add this in and like a tiny bit of that and then how are we going to add a tiny bit of that?
00;21;24;09 - 00;21;44;22
Unknown
I find that whenever the role changes, even if you've been working together for years, we go back to the more regular catch ups. Just because when there's a new thing like we need to talk about it more. So yeah, absolutely. So how long do you think that one V has been with a client for the longest? so since the.
00;21;44;22 - 00;22;12;19
Unknown
Since two global teams has been going for six years. So we've got a whole suite of people having their, you know, six year we. kind of talk they'd like the six year milestone with us. Yes. Yes. Many. Yes. At the moment. Yeah. Yeah. So that's really exciting. So there's two questions I want to ask you about resilience then on a more personal level, before everything came.
00;22;12;19 - 00;22;37;28
Unknown
Good and you started to see success and overcame a whole bunch of stuff when things were really hard and you were dealing with, you know, your mom and the kids in the mortgage and you had some sometimes those moments of paralysis. What is what does resilience mean to you in that context? Well, I was my mum wasn't a choice, but the rest of it was.
00;22;38;27 - 00;23;02;12
Unknown
So and I and Anita let everyone know like things aren't always perfect now, so like I'm off, there's often I find the entrepreneurs we just keep on challenging ourselves in new ways. And so I've gone and done that, like we've built a holiday accommodation in Vanuatu and other stuff that's completely stressed me out. But they're all choices.
00;23;02;15 - 00;23;28;24
Unknown
And so I was choosing to my own business. I could have got back going back and got a job, but that had different pain for me. So the pain of feeling around growing my business was the pain that I chose. Yeah. And so I guess that's something I just remind myself of. Like I'm, I'm choosing this. Yes. And there are different types of pain, whether you work for someone else or whether you create your own business.
00;23;28;27 - 00;23;55;19
Unknown
They're just different types of stresses to have. And I think, you know, what I learned very quickly with my personality is I would rather the pain, you know, that I experience as an entrepreneur, business owner. Yeah. And I speak to a lot of business owners, you know, a lot of clients, they go through challenging times as well. And so often I'm just having supportive conversations and I just go like, that's why I love entrepreneurs like crazy sometimes.
00;23;55;19 - 00;24;26;01
Unknown
So the things that we carry to be able to do what we're doing is sometimes really crazy. Yeah. What do you think resilience means to you as a business owner? I think it's about like this combination of like being kind to yourself and having those couch days, but combined with continuing to take action. Yeah. Like whenever I'm stuck, like I might, might have, you know, like I said, half a day watching YouTube and whatever, just avoiding the world.
00;24;26;01 - 00;24;48;03
Unknown
But, but then I need to get up and on. I take action and I find that whenever I start taking action that things start to become clearer. Yes, it has to be an action of that taking care of the self and then actioning. Do you have any daily ritual tools that help you to do that? Yeah. So I exercise every day, so do my CrossFit and running as well.
00;24;48;03 - 00;25;13;21
Unknown
And so those are non-negotiables like an exercise every day. Yes, I have more recently included some breathwork and things like that. I'm still getting into my groove around what my what my routine around that is, but I'm quite enjoying exploring the different types of breathwork. So I find that really cool and but yeah, like exercise is, is the key thing for me.
00;25;13;29 - 00;25;41;27
Unknown
Yeah. Do you find your diet matters like what you're eating? Does that change your state of mind and energy? Yeah. So I haven't got my diet sorted. I'm currently obese so I that's something where I'm like, I'm 40 years old how have not got this sorted, but that's still a frontier for me. So explore. But yes, when I'm eating vegetables and, you know, eating healthy like it feels better.
00;25;41;29 - 00;26;14;16
Unknown
But yeah, that's something that I've still haven't cracked. Yes. Yeah. Look it's, it's hard to crack all those of health. I didn't know my nutrition needs until I absolutely had to. And, you know, I was forced to, but I need that burning platform. Maybe a Amanda. Yeah, Yeah, I'm just such a huge advocate of because all my six pillars of how the like mind body movement for sure food and connection my connection to myself and my highest self that intellect versus intuition that that meaning of purpose of will.
00;26;14;17 - 00;26;35;17
Unknown
Why am I doing this? I get, you know, what I'm doing and what my goals and plans are, but remembering in alignment, how I'm helping other people every day and how nourishing that is for my soul and my ability to connect to people. And that's why I love your business is as you're nourishing your VA is to help business owners to grow their businesses.
00;26;35;20 - 00;26;56;24
Unknown
It's helping them connect to to more people. But I understand that your secret sauce is, you know, developing that connection between the clients, you know, and the VA. Yes. Yeah. I think the connections are really important. I'll tell you one story, Amanda. There's a patient distant. She's been with us for six years. So from the start, I went away to the Philippines a couple of years ago.
00;26;56;27 - 00;27;18;26
Unknown
I had the opportunity to meet her, and I discovered that when she started working with us, she was with her husband in who was not a very nice man. And so she said to me that because she had, you know, the word that comes up with the team is that opportunity with us. She was able to leave her husband.
00;27;18;28 - 00;27;40;17
Unknown
She then moved in with the parents for a bit and then saved up. And she's now living independently in the Philippines with her two two children, which is very unusual over there. And I'm and I'm the queen of my own house. I've got goosebumps everywhere. That's so beautiful. That's such an impact. Yeah. So, like, and like an impact for her and also an impact for her children as well.
00;27;40;17 - 00;28;12;22
Unknown
So, like, sometimes I do because we the team so big, there's always some drama going down and sometimes I'm like, How did I get myself into this position? But I remember like there are people who, yeah, like you said, it's a big impact that, that has been had. What's the secret of how you source the Vas, whether it's in the Philippines or South Africa that are able to grow like that from at ministration role into something much, much, you know, different, you know different sort of horizontal roles beyond that.
00;28;12;24 - 00;28;43;27
Unknown
Yeah, So it's really good question. So I've got three people in recruitment. I just surround myself with real good people. Amanda I've got three people in recruitment and their job. So job is to filter all the applicants we get because we get hundreds of applicants each week. And actually one of the people in recruitment, she started in our marketing department, but then Maureen identified that she had or that, you know, that gut instinct that we talk about, that really good gut instinct, the ability to be able to clarify with people like no one else in the business.
00;28;44;04 - 00;29;08;07
Unknown
And so she's now working on recruitment and loves the role so much. She she didn't have a recruitment background. And so what my recruitment team do is obviously they go, you know, once want someone with this experience or this or whatever. But we often have conversations as a group and talk through the candidates. And if someone's got that, so we go back to the gut like if someone's got so like, I'm not sure.
00;29;08;10 - 00;29;33;17
Unknown
We almost always just put that person to the side. And then what I said to my recruitment and my client love team is even if we put someone forward and we get more information and our gut says no, or even if the person started with the client, it could be week one. And we and we're like, No, what we do is we, we really brave and we might call you in week one to go look Amanda like, I think we need to call this.
00;29;33;19 - 00;29;52;23
Unknown
Yeah. And so what what we've said as a team is the sooner we call it like even if the virtual assistant started on a quick call that a success. Yeah. Other than getting three months down the track and us going, we sort of knew this. Yeah. And the background that both you and Maureen have would be able to.
00;29;52;26 - 00;30;20;15
Unknown
Yeah. Quite cleverly navigate that and nourish nourish that says quite unique your business. Yeah. Yeah. So it's, you know Maureen and I were supporting people with communication and relationships within, you know, consulting and coaching practices. Yeah. So we're just doing the same thing just in a slightly different context. Yeah. So a new business, I hear. What's that about?
00;30;20;17 - 00;30;42;17
Unknown
So we have identified an industry that, that we've got two clients from that they're able to get multiple virtual assistants from us. And so we're exploring their industry at the moment. So we've, you know, within a week my marketing team and I had a new website and things like that. Now it just requires us to go out and be brave.
00;30;42;20 - 00;31;08;04
Unknown
Yeah, but yeah, we've also got other things like we've got the holiday accommodation in Vanuatu. Maureen's got a book called How to Get Light on Tinder. Once again, communication relationships just in a different context. So like I said, we're always putting our fingers in new pies, which creates new challenges and opportunities to be resilient. Yeah, absolutely. Absolutely. Well, I'm so glad that we met.
00;31;08;06 - 00;31;27;22
Unknown
And, you know, I loved how you reached out on LinkedIn with such an authentic, real beautiful voice. Message is the first time I've ever received an audio message via LinkedIn. And it was exactly as you said of just, Hey, this is me, this is my story. I love what you're doing and let's connect. And this is what you know, how it can be.
00;31;27;24 - 00;31;49;03
Unknown
It just felt so often taken of value and it was an instant. Yes. I want to talk to you. Well, it's been so cool to get to know you and your business as well. And like I said to you, when we had the preacher and I know you hear this often, but like your energy is coming and it's just a pleasure.
00;31;49;17 - 00;32;20;04
Unknown
thank you so much for coming. I really appreciate you saying that and for sharing your beautiful story and business on the podcast. And thank you everybody for listening. And remember that like bamboo you can bend without breaking. So keep growing. Keep flexing. Thanks again, Carmen and Amanda. Thank you. I'll see you very soon. Thank you for joining us on the Pen like Bamboo Resilience podcast.
00;32;20;06 - 00;32;44;06
Unknown
I hope today's conversation inspired you and if this resonated with you, please write, follow and share it with someone who needs to hear this episode. If you would like to go deeper with me. Whether you're leading through burnout, navigating health challenges, or rebuilding after setbacks, I'd be honored to support you had to bend like bamboo dot com to explore our programs.
00;32;44;08 - 00;32;55;01
Unknown
Check out my new book or book a free discovery chat. Trust your ability to bend and flow with life. I'll catch you with the next episode of.