Lab Medicine Rounds

In this episode of “Lab Medicine Rounds,” Justin Kreuter, M.D., sits down with R. Ross Reichard, M.D., a forensic pathologist at Mayo Clinic and associate professor of laboratory medicine and pathology, to discuss what every pathologist should know about the legal system.

Show Notes

Timestamps:
0:00 Introduction
0:46 Why is it important for pathologists to know a thing or two about the legal system?
3:49 Quality practices are something we are all involved in. Can you unpack those a little bit so listeners can think about how they’re engaging in that?
5:05 High probability a physician or pathologist will eventually be involved in a legal proceeding. Tips for if/when that happens to you.
7:05 Importance of SOPs and Quality Plans
9:19 What does malpractice entail?
14:11 What do you recommend for people who want to take more of an active or deliberate role in keeping up with legal practices? 
20:32 International Surgical Pathology Symposium 2023 in London
21:18 Outro

What is Lab Medicine Rounds?

A Mayo Clinic podcast for laboratory professionals, physicians, and students, hosted by Justin Kreuter, M.D., assistant professor of laboratory medicine and pathology at Mayo Clinic, featuring educational topics and insightful takeaways to apply in your practice.

This is Lab Medicine
Rounds, a curated podcast

for physicians, laboratory
professionals and students.

I'm your host, Justin Kreuter,
the Bow Tie Bandit of blood,

a transfusion medicine
pathologist at Mayo Clinic.

Today we're rounding with Dr.

Ross Reichard, a forensic
pathologist at Mayo Clinic

who is also the prior
vice-chair of quality

for the Department of Laboratory
Medicine and Pathology.

And current medical director

for Mayo Clinic Quality
Academy and Associate Professor

of Laboratory Medicine and pathology.

Dr. Reichard is here

with us to discuss what
every pathologist should know

about the legal system.

Thanks for joining us today

Dr. Reichard.

Thanks for having me.

I appreciate the opportunity.

Yeah, so I'm really interested, I

this is a topic that I'm
gonna be learning a lot from.

Maybe you could kick it
off for us and like why

is it important for
pathologists to know a thing

or two about the legal system?

Well, as a practicing pathologist

whether you fully appreciate it or not

you're already engaged with
the legal system, you know

primarily through quality
assurance programs, you know

and that's really important
to appreciate because

you know, statutes, they
vary from state to state.

I mean, there are some things
that are pretty consistent

you know, a across the
country and, you know

in the quality assurance program

it could protect your organization

from liability or malpractice if you know

based on someone else who's
practicing in your organization

if you're following it appropriately.

But also your quality assurance program

if not managed properly

you could also put your
institution at risk.

So, you know, an example
of that would be, you know

you have a, an event with a
patient event or a safety event

or such and you know, you form
a, a committee, you know, to

to evaluate what, what
happened, you know, so this is a

a peer review group

and what that's called
as a review organization.

And so, you know, our society
has deemed it very important

for physicians to be
able to have peer review

and to improve the care
of medical practice

without the fear of
being sued for malpractice.

But if you don't manage this
properly, you may put you

your organization in
that information at risk.

You know, you keep things

as a small group, it's confidential.

Re information from those
works aren't, you know

released to large group, you're fine.

But you know what people may
not understand and what, what

what I've seen is, oh, this
is a great improvement

let's email everybody we know

about how we learned about this.

And when you do that

you've now removed the
confidentiality component

and you might make this
subpoena or discoverable.

So whether you, whether you
appreciate it or not, you're

you're probably already
engaged would be be one point

I guess.

Wow. That, that really, you know

it certainly hits home probably
for most of our listeners

as we're a collection of
our listeners are physicians

lab professionals and, and students.

So certainly the physicians
laboratory professionals

quality is something that is really front

of mind and probably even
more so than the legal system.

I, I hadn't really hadn't
given as much thought to that.

And that's, given that I've been

to many of those, you know,
morbidity, mortality meetings

we're reviewing cases and I know that that

and I guess I've always thought

about as that canned
language about, you know

what we're talking about
here is, is confidential

which is great for, as you
say, really fostering some

of those critical discussions
and how we go further.

And you're, I think, spot on

with that example of you
learn something great

you really want to disseminate
it as that natural reflux.

Maybe can you take in,
maybe dive into some

of these points because I think
this is starting to resonate

with our audience about, you know, even

though we're not going to a court of law

quality practices are something that all

of us are involved in.

Could you unpack those a little bit so

that listeners can think about
how they're engaging in that?

Yeah, I mean, I think we're

we're doing it more often than we think.

We just haven't set it in
the legal, the legal setting

of it before, because
oftentimes it doesn't come up.

It's only when it comes up

that people think about
it from that perspective.

And so, you know

if you have a solid quality
assurance program, for example

and you're following that

if you have someone that
does something erroneous

or larger organization, the
third party would be protected.

If you have the program and
you're not, you know, following

through correctly and you
have someone who's, you know

failing PT and competencies
and such, you know

your organization could be held liable

for the harm that that person did.

That would be one example.

And you know, and second
point, sort of at a

at a larger level, you know, as

as a pathologist and a physician and

and hopefully as only through
work related activities

and not personal, but you know, you you

there's a high probability
eventually you'll be involved

in some sort of legal proceeding,
you know, as a various

you know, whether you're a
fact witness, an expert witness

or hopefully not a
defendant, but there's a

there's a reasonable
probability that you will

at some point engage very
directly with the legal system.

And do you have any
kind of tips or pointers

about if that comes to
pass, how, how you proceed?

Because I mean that's, that's not
something I remember learning

in medical school or,
and you know, I certainly

got the chance to see some
courtroom work when I was

on my forensic rotation in training

but probably most of us aren't,
aren't too savvy on that.

Yeah. So I guess I think the

the number one thing is if
you are involved in something

I would understand what your role is

which is very critical.

So, you know, there's really
two types of witnesses.

And so one is a fact witness

and so this is a person
that has, you know, you know

witnessed the crime
so, so to speak, right?

So you're the, the stander
by who saw something happen

and you're gonna testify to that.

And the role of pathology per
specifically that would be

you're the one that made the diagnosis.

So you're just saying, I
made the diagnosis of x, it's

you know, this, this type of
neoplasm for example, that's

in contrast to an expert
witness is usually not

initially directly involved
in the case and has brought

in to issue their opinion
about that particular case.

And so expert witnesses are, you know

being paid for their time
and are doing this really at

at their own pleasure, if you will.

They've, they've willingly engaged to be

in this role as an expert.

So I think those are two
really breaking, you know

big categories, but really
knowing what your role is and

and what are the expectations

of what you're, you're gonna do.

Oh, that's really helpful.

If I could back up to an
earlier point you were making

I think about the importance of, you know

having a good quality
plan and following it.

Because I think that's something
that probably, again, a lot

of the listeners that resonates
with, you have been involved

in quality in, in many capacities

many leadership quality
capacities here at Mayo Clinic.

And probably have seen

and thought about a lot
of these quality plans.

Do you have thoughts like
our listeners, you know

to give us maybe some
fresh eyes if I say, gee

I maybe I should look at my
quality plan, you know, how

how can I know it's good or,
or you know, what are some kind

of first initial steps
I can take to shoring it

up a little bit?

Yeah, I mean, I think,
you know, making sure

that you really do have a
robust plan and that you're

you're following what that plan is

at a very high level, that's easy to say.

But you know, when some
groups get in trouble

as they have a plan and
then they don't follow it

and they don't stick
to what they're doing.

And you know, at times,
you know, people think, oh

this is tedious, you know,
why am I reviewing this s o p

why am I signing off on this?

Why am I checking these competencies?

Why did I have to come in
and review this histology for

you know, it's quality and
it seems kind of tedious

but each one of those
parts is what puts together

a really robust quality plan.

I think, you know

I mean eventually I could
expand on it if you want

but I think part of it is
understanding what you know

really is the definition
of malpractice and how

you would get to the, to
understanding what malpractice is.

Because I think a lot

of people don't understand
what that means.

They think, okay, I got
the diagnosis wrong, shoot

that's malpractice, I'm
gonna get sued, you know

or something happened here and
that, oh, I'm gonna get sued.

And I think when you understand
the different components

of it, it, it helps kind
of ease you a little bit

but also helps you have a framework of how

you could approach developing
a quality assurance program.

Oh, that's really, you know, probably

for our students it would
be really helpful to

kind of elaborate on that.

Probably a, a good reminder
for a lot of us in practice too

if you could kind of, what
does that mean malpractice?

So there's really four key
elements to, to meet that.

And the, the first is
you have to have a duty

or an obligation to treat the patients

to a standard of care.

And so for pathologists, that
specimens in our laboratories

and so really the key
component is the duty

and the standard of care.

Standard of care is critical.

And I'll come back to that.

The second thing is there must
be a dereliction from that

which just means negligence.

So you have to, there has to be proven

that there was negligence in providing the

the standard of care.

The third is during
the dereliction of duty

the patient has to have been harmed

either by your actions or your inactions.

And then fourth is damages
must be demonstrated.

there's a couple high level
points I'll kind of focus in on.

And one is the standard of
care, and that's the standard

of care at the time you're
practicing medicine.

Okay? So like

if the standard is to evaluate
this particular neoplasm

or this blood sample a certain
way and you're following that

and there's some, you
know, unfortunate outcome

you've been following
the standard of care.

And, and that's a very,
very important part of

of how this would be seen

through the courts and
whether it would even proceed.

And that's, you know, if the
lawsuit's filed, you know

years later and goes to court

they don't get to apply the new standard

of care now that there's been, you know

new molecular testing or what have you.

And so I think that's
a really key element.

The other thing that I
think is really important to

emphasize is a patient is harmed

by your actions or inactions.

And so one of the things that I've seen

from a practical standpoint
is people are like, you know

oh this case got reviewed

or seen by something at a tumor board.

Like, you know, I'm not sure
I agree, let's work it up

let's do some more stains,
let's think about it.

And this is that huge rock

of a case that's hard to get moving.

And, and the reality
is, from my perspective

at least is having been
in these various roles is

that the longer you sit on something

the more likely there is for
patient harm to be done, right?

You go, oh man, I missed this diagnosis

and someone looked at it the next day.

You want to fix that and get
that out there as quickly

as possible cuz you don't want that person

getting chemotherapy that doesn't need it

or wrong chemotherapy
or delay of treatment.

So when you know something

our tendency is to kind of hunker down.

In some organizations
they call risk management

they do all these things that
just take time and you know

I i I try to emphasize the sense

of urgency of we need
to reconcile this issue

and get this to the patient
as soon as possible.

Cuz you know, a day or two
different might be, you know

whether the patient is
harmed or not harmed.

I think those are great things to kind of

tee key our audience into, right?

So thinking about our SOPs
and this can be, you know

really anybody in in
laboratory medicine and

if you're listening from the
clinical side also questioning

and engaging in these conversations

with your laboratory
professionals about, you know

are we maintaining that i is our

our is our process that
standard of care, you know

are have, have, has the
state of care kind of moved

or advanced and are we
keeping up with that?

And then that sense of urgency.

Because I hear you that,
you know, you wanna

sometimes there's a wanting
to be cautious, but certainly

in transfusion medicine there's
some things we think about

you know, the, the sun cannot set on this.

Right, right.

You know, I think probably one
of the best examples of that

and not to dabble close to your area

because I'll be way outta my league
very quickly, but you know

like deep Venus thrombosis
prevention, right?

Think about how much that's
changed in the last 20 years

10 years, you know, even
the last few years really.

But it's, you know, the standard

of care has dramatically evolved

and it varies by
procedures and situations.

And so that

that's one where it
doesn't mean you're not

gonna have a pulmonary
thromboembolism and potentially

you know, harm or death from that

but are you following the standard

of care at that time with
that particular patient?

So I imagine, so for some of us, you know

how we keep up with this is
kind of should be second nature

to us in terms of
maintaining our certification

getting our continuing education hours

hopefully bringing the education back

to advancing our policies, procedures.

Thanks. As a blood banker
always makes my heart

go pitter patter to hear somebody talking

about making sure we actually follow our

our s o p I imagine keeping

up with the legal system or
you know, are there things that

like you're saying that
are the legal system

that's really quality changes.

I'm probably,
if I'm honest with myself

I'm a little harder to update myself

on maybe more broader the legal system

as it pertains to quality management.

What do you recommend for
people who want to take more

of an active or deliberate
role in keeping up?

So there's a few things.

One is national and regional and local.

You know, organizations are following this

and they're looking for,
you know, big changes

and they'll notify their
members and so pay attention.

You know, sometimes people
skip over that part of the

of the communications from those groups.

But that's a really
good, you know, place to

to learn and which means
you need to be involved and

and be part of those groups.

And that's one way to do it.

I think another one from like a

a practical standpoint is
really understand your practice

from end to end

and ask questions that
are informed questions.

So, you know, for example,
hey, this specimen's coming

from across the state
lines, does it matter?

Which state is it coming from?

Does that matter?

You know, was it sent to me directly

by the provider or did it
come to go to pathologists

and then was referred to
me, you know, you know

and big organizations like
Mayo we often have people

behind the scenes that
are asking those questions

and managing it so we
don't see it bubble up.

But you know, you, if you
understand your whole, you know

practice from beginning to end

and ask those thoughtful questions.

And I think another key point is, I mean

sometimes you can see things in the media

like I watch for big, you know

legal things that have
made it to the media.

And then oftentimes because
they've gone to court

those records are public.

So you can actually drill down into it

if you're really want to
geek out on it, learn more.

But I think the other thing is

like you really need like a
true like advisor, you know

an attorney that understands
the questions you're asking

like someone for compliance
is different than like civil

you know, malpractice, which
is different than criminal.

And so I think knowing that,
and, and from my perspective

the the last person you

you want to get legal advice
from is like another physician.

I mean

I sort of joked there's a
few things that physicians

they stick their toe in the
water that I really don't want

I don't want my, you know,
physician to be my pilot.

I don't want them to be
my, my investment advisor.

I don't want them to be my attorney.

And so I say that, you know,
jokingly sort of, but you know

there's a lot of misconceptions
out there and, and you know

physicians are smart and so
they think they understand it

but oftentimes they've
gotten their information

on antidotes from their
experiences or from friends and

and they don't quite have the

the whole breadth of the
situation on your hand.

And so I would say make sure
you get to a trusted source

You know, for some of us, I
mean we might have, I know a lot

of people probably don't
have attorneys necessarily

on retainer, but I imagine
this show, this podcast

a lot of the big theme of it is

is connecting lab medicine
in the clinical practice.

But I think this might be a nice example

of connecting lab medicine and

and maybe our legal
team at our institution.

I guess can you kind
of give that an example

of is there a connection there
that you've kind of fostered

and developed a relationship about asking

for clarity and guidance
on certain things?

Yes, I would, I would
say the number of people

in the legal department know
me pretty, pretty well and, and

for me for asking questions and
bouncing things off of them.

So, you know, there's
different within Mayo.

So first of all, most
organizations are gonna have this

there's an on-call person for legal

and so you can basically
call the operator and say

I need to speak to whoever's
on call for the legal team.

Just like there's somebody

in charge for administration or nursing

there's somebody out there
and they can find that.

So like if you have a
pressing question that's often

a good place to go, they'll triage it

and maybe get it to
the right subspecialty.

You know, I now know within
Mayo system, you know

like I'm concerned about, you know

how something was managed.

I might direct it to, you
know, one particular attorney

in general or if it's another
one I might call them just

cuz I happen to know what their areas

of expertise are and what they're doing.

You know, and at least
within the Mayo system

I don't wanna make this
too Mayo eyes, but you know

you're having a
attorney-client privilege when

you talk to them, so that's protected.

So just, you know, there's
no need to be afraid to

of talking to them and
there's no need to be afraid

that you're like causing problems

for other people when you raise this.

In fact, they very much
appreciate being made aware

of things like when

when you're making an
informed decision, like, okay

you know, this is what came
through here and I saw this

or this patient did
this and is saying this.

Sometimes notifying people
and letting them start a file

on it, get some background, and again

allows them to be proactive instead

of reactive when something pops out either

in the media or like in a
lawsuit or whatever, you know

weeks or months after the fact.

So, you know, I, as a forensic pathologist

I'm probably more comfortable
than other physicians talking

to attorneys, but I, I
think, you know, you gotta

look at 'em that are on your
team as your friends and like

and the benefits that they can provide.

Brilliant. So making that
connection as a positive thing.

And, and certainly, I I also
keyed onto your response

about the fact that like
at larger centers, you know

there are people that are working

behind the scenes to make
a lot of things happen

but certainly a lot of
our trainees might go

off into smaller practices and
it's important to take notice

of these issues, to be
thinking about these issues

and to develop the
relationship with a, you know

who's the institutional legal system

or person as an important thing.

One last question I have is, you know

so you have an upcoming
conference where you're

really gonna be elaborating
on this further.

What are, what are the details on that?

Yeah, so it's a 2023
International Surgical

Pathology symposium that's
hosted by Mayo this year.

It's gonna be in London
the first week of May.

And the, the website

for registration will
go live December 23rd.

So it's a, it's a very neat conference.

We'll be back in person.

It's tailored to give people some space to

explore whatever cities we're in

but have some really focused topics and it

it moves into quick pace.

So I think it's an engaging format.

Awesome. Thank you so
much for rounding with us

Dr. Reichard.

My pleasure

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thank you for joining us today.

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