The Chemical Show: Interviews with Business Leaders on Key Trends and Topics

Join us at The Chemical Summit on October 8-9, 2024 to engage with great leaders, including many guests of The Chemical Show.
Visit thechemicalsummit.com for more information and to register. 


Discover the unique complexities of maritime and chemical shipping with Sean Riley, President, and COO of Veson Nautical. Sean and host Victoria Meyer delve into the nuances of regulatory compliance, risk management, and data integration, essential elements driving competitive advantage in today's maritime logistics sector. The discussion covers how Veson's expertise distinguishes client relationships, turning them into collaborative partnerships to ensure alignment with ever-evolving regulations. Victoria and Sean further explore the shift towards more proactive supply chain management, emphasizing the critical role of data and collaboration. 


Sean offers valuable career advice, stressing the importance of curiosity, self-confidence, and a willingness to take risks and exceed expectations. He shares personal insights on the significance of feedback and highlights Veson's journey to enhance its data capabilities through strategic acquisitions. Victoria and Sean also address the industry's pressing challenges, including supply chain disruptions and the imperative of sustainability, presenting a future where data sharing and connectivity are paramount for operational efficiency and regulatory compliance. 


Join us to learn more about the following topics this week: 

  • Challenges in the maritime industry: geopolitical conflicts, weather related impacts, and new regulations 
  • The 2020's: the decade of supply chain 
  • Biggest trends chemical shippers are facing today 
  • Veson's platforms: helping chemical shippers manage risks 
  • Sustainability and regulatory shifts in the maritime industry 
  • Finding success in the maritime industry through leadership skills 
  • Veson's future: data, artificial intelligence and collaboration 

Killer Quote: "Finding what you like doing and doing a bit more than expected is key to career success. It's about being reasonably curious and confident, not fearing failure, and understanding feedback as perception, even if you disagree with it. Ultimately, it's not about whose fault something is, but who's willing to take responsibility and solve the problem." - Sean Riley 

 
Thank you to our sponsor Veson Nautical

From multi-jurisdictional regulations to geopolitics and decarbonization, the maritime ecosystem is more complex than ever. This is creating unprecedented levels of risk exposure. With trusted maritime data and built-for-purpose workflows from Veson Nautical, you can confidently make decisions to better manage risk and maximize profit. 


For over twenty years, Veson has been co-innovating with the world’s largest buyers and sellers of bulk marine freight.   


Join their client community and find your decision advantage. Learn more at veson.com.



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***Want more insights? Sign up for our email list at https://www.thechemicalshow.com 
 


***
Thank you to our sponsor Veson Nautical:
From multi-jurisdictional regulations to geopolitics and decarbonization, the maritime ecosystem is more complex than ever. This is creating unprecedented levels of risk exposure. With trusted maritime data and built-for-purpose workflows from Veson Nautical, you can confidently make decisions to better manage risk and maximize profit.

For over twenty years, Veson has been co-innovating with the world’s largest buyers and sellers of bulk marine freight.  

Join their client community and find your decision advantage. Learn more at veson.com 

What is The Chemical Show: Interviews with Business Leaders on Key Trends and Topics?

Welcome to The Chemical Show™, where chemicals mean business. If you're looking for insights from business leaders of mid-market to Fortune 50, this is the place to be.

Featuring interviews with industry executives, you’ll hear about the key trends impacting chemicals and plastics today: growth, sustainability, innovation, business transformation, digitalization, supply chain, talent, strategic marketing, customer experience and much more.

Episodes are published every Tuesday.

Host Victoria Meyer gained her industry experience at leading companies, including Shell, LyondellBasell and Clariant. Before taking those insights to the broader industry. Victoria brings a informed and engaging perspective, making this podcast not just about the chemical business, but about people, leadership, business challenges and opportunities, and so much more.

The Chemical Show brings you the latest insights into trillion-dollar chemical industry. You will hear from leading industry executives as they discuss their companies, business, markets, and leadership. You’ll learn how chemical, specialty chemical, petrochemical, material science and plastics companies are making an impact, responding to the changing business environment, and discussing best practices and approaches you can apply in your business.

This podcast is a must-listen for executives and business leader everywhere, leading B2B process businesses and industries, driving strategy, harnessing customers and suppliers, and driving business innovation.

A key component of the modern
world economy, the chemical

industry delivers products and
innovations to enhance everyday life.

It is also an industry in transformation
where chemical executives and

workers are delivering growth and
industry changing advancements while

responding to pressures from investors,
regulators, and public opinion.

Discover how leading companies
are approaching these challenges

here on the chemical show.

Join Victoria Meyer, president
of Progressio Global and

host of the chemical show.

As she speaks with executives across the
industry and learns how they are leading

their companies to grow, transform, and
push industry boundaries on all frontiers.

Here's your host, Victoria Meyer.

VictoriaM: Hi, this is Victoria Meyer.

Welcome back to the Chemical Show,
where Chemicals Means Business.

Today, I am speaking with Sean
Riley, who is the President and COO

of Veson Nautical, where he leads
sales and marketing, professional

services, and all the things that
you would assume go into operations.

Sean's going to talk a little bit about
Veson, and we are also going to discuss

how to gain a decision advantage.

In this increasingly complex world
of maritime and Marine shipping.

So we've got a lot of
things to cover today.

Sean, welcome to the chemical show.

Sean Riley: Thanks for having me.

Excited to be here.

VictoriaM: Excited to have you here.

So let's just start with you.

What's your origin story and how did
you get into this world of maritime?

Sean Riley: So my origin.

I fell into maritime,
but I'm Boston based.

I'm, Boston born and raised.

So I'm local as local comes, And
I started my career working, on,

the strategy consulting side.

So working with both private equity
businesses, private equity companies

on due diligence, as well as,
operating businesses on big strategic

initiatives, and then joined a
supply chain software business.

There was software and data
to the power and oil and gas.

industry.

And I spent a number of years there and
along the way I came across this company,

Veson, that was looking for someone.

And it turned out the founder,
went to business school here in

Boston that my sister went to.

And I said, do you know him?

She said, I turns out I sat next
to him for six months, in class.

And so he made the intro and, next
thing, John Veson and I had been working

together for, 12 and a half years.

VictoriaM: That's very cool.

yeah.

Serendipity sometimes, right?

Sean Riley: Yeah.

VictoriaM: Yeah.

Cool.

And tell us a little bit about Veson.

Sean Riley: So Veson is a, I
think, with a little bias, but

a super interesting business.

We are a software and data
business that focuses exclusively

on, the maritime space.

So the roots of the business
are in, an enterprise software.

that kind of runs the business
of bulk marine freight.

So buyers and sellers, managing their
business on a day to day operations from

a chartering perspective, a operation,
vessel operations and then financials

and all the different, machinations
that go into managing that business.

Along the way, we have partnered
with, all sorts of natural

resource businesses, from mining
businesses to, chemicals businesses.

and then over the last few years,
we've recognized that it's not just

software that our clients want.

It's data at the point of decision, right?

It's data in the evaluation of decisions.

And so we've acquired, four
businesses that focus around.

The data of shipping and each one
of them has a unique, proprietary

set of data that they have.

And so we're now in the process of
combining all those data sets, but then

folding that into the software platform.

So we can deliver that to them
as they make their decisions.

VictoriaM: Very cool.

Very cool.

And I think, we're certainly, living
in the time of data and not just

data, but getting information
and intelligence out of data.

So it sounds like you guys are
in the right place with that.

Yeah,

time will tell.

Sean Riley: time will tell.

VictoriaM: Yeah.

the maritime industry is, probably better
than many others, is facing a number

of disruptions and challenges, right?

Geopolitical conflicts, weather
related impacts, new regulations.

can you talk just about
what you guys are seeing?

Sean Riley: Yeah, so we, and you'll
have to pardon, the pun here a little

bit, but what we say is there's waves of
compounding complexity hitting shipping.

and I feel like I've been saying
that for a number of years or

we've been saying that and a lot
of people have been saying it.

But I also feel like now it
sounds like now really is

waves of compounded complexity.

And that's, all of those
create risks, right?

There's environmental risks.

There's business risks.

There's geopolitical risks.

Those environmental challenges, right?

Weather related things.

All of those are risks to
the business and their risks.

If you're on the ship owner charter side
to your, business and profitability.

If you're on the chemical, manufacturer,
chemical producer side, their

risks to your supply chain, right?

Risks to your factory or, plant
viability or, plant operations, right?

And all of those things, I like to
say we're not in the business of

eliminating risks for our clients that,
I mentioned this to you, in the sort

of pre conversation, that's where the
money is, is, but it's around managing

that risk, understanding that risk
and eliminating the surprise risk.

VictoriaM: Yeah.

I could see that.

And I think the Risk management is
critical and I've even talked about

recently, I think, I'm calling the
2020s the decade of supply chain because

supply chain was really boring up until.

The last several years, maybe not to
people that are deep practitioners

in it, but really it's, there's
this whole benefit of creating

steady state supply chains.

And, there's just so much flux going
on that there is nothing steady state.

And as you call it waves of compounding
risk and compounding change.

And, it's a wild

Sean Riley: I think a lot, of people
saw supply chain as procurement

only.

So like the purchase of.

X.

and, as you said, right to those who are
in it and live it is way more than that.

But I think you're right in that in the
last, whether it's a, a ship sideways

in the Suez Canal or, all the, container
ships lined up off the port of Long

Beach, waiting and waiting to come in.

Those are now all of a sudden
people are seeing those, as like

business critical issues, right?

we can't run our business if we
can't get if we can't keep our

supply chain going and that, and
you add in some of the stuff.

and where it gets really interesting.

I think is, you have a lot of
like traceability concepts going

on in the supply chain as well.

And, that's finding its way
back to the raw material sector.

itself or the chemical sector itself.

And that concept of visibility and
data and supply chain management and

active supply chain management is.

Is a really cool place to live.

VictoriaM: And is that something that
your business, your systems can help with?

Is that traceability?

Is that kind of an element
of what you guys do?

Sean Riley: Yeah.

There's a few ways to address that, right?

There's a data component, in terms of
the sort of purchase of data, right?

And then there's the software
piece of it, which is, if you're

a chemical manufacturer, right?

You understand where all your
feed stocks are coming from.

You know exactly who shipped those right?

What ships they came in on where they
came, what part of the world they

came out of, all that sort of stuff.

You can absolutely trace that all the
way back to, in some cases, the ground.

VictoriaM: Yeah.

Makes sense.

Great.

So, let's, maybe talk about trends
and what are the big trends that

chemical shippers are facing today?

Sean Riley: So I think
there's a few, right.

There's, the, risk trends right
around those environmental risks

around geopolitical risks around
volatility risks, supply chain risks.

And then there's like the
business opportunities trends.

And so I think a lot of people talk about
the risk piece of it and managing that,

VictoriaM: Yeah.

Great.

Sean Riley: we're now starting to
hear more conversations around, the

opportunity and thinking of, the
concepts of like collaboration and

partnership with your suppliers or
your vendors or your maritime partners.

supply chain providers rather than,

like we're counterparties
against each other.

We need to work together to make
sure that our businesses run right.

There's positive benefits for both of us
if we work and we collaborate together.

VictoriaM: Yeah.

I think that's right.

And I think that's part of this
whole shift in supply chain moving

from a bit of a utility function to
something that's more value creative.

Sean Riley: Yeah, it's like
a well run supply chain is a

strategic asset to a business.

Poorly run supply chain, poorly run
logistics function, for us, poorly

run maritime logistics function.

Function is a real, it's a
massive cost center, right?

And it's a massive risk to the
business, both P and L wise, but

also like business continuity was.

VictoriaM: Yeah.

Makes sense.

And we've certainly seen that recently in,
particular, just that whole aspect of risk

and business continuity and cost, man.

I think that is the number one thing
that people I talk to talk about is just

the increased cost that's taken that
we've seen over the past several years.

And then also the fluctuating, right?

So we thought there was going to
be some resonance and some steady

state and leveling out and that
doesn't hold true for very long.

Yeah.

Yeah.

Sean Riley: the volatility piece
is something that's really, and in

maritime, there's always been, freight
rate movements, fairly significantly.

typically, historically some
of that stuff was always, it

was tied to supply and demand.

and companies were okay managing
their way through supply and demand

price movements, Cause you understand
that they all, these are all right.

Chemical, most chemical manufacturers are
pretty decent size businesses, They have

thoughts on macroeconomic, trends and
how that's going to impact their business.

things that they couldn't manage,
Or that were harder to manage

were things that were injecting
volatility that they couldn't.

Forecast or control or understand right?

Everybody can understand interest
rates and, a rate drop or rate increase

and how that impacts their business.

But like sideways ship in the Suez Canal.

I what?

VictoriaM: Yeah.

that was not on my bingo card.

Sean Riley: it was not on my bingo card.

Exactly right.

A missile off of Yemen.

It was not in my,

and those are just increasing.

VictoriaM: Yeah.

Sean Riley: There's more and more of them.

And unfortunately, you don't
see a path where they slow down.

VictoriaM: no, not in the near term.

That's for sure.

So a lot is working with Veson's
platforms, help chemical shippers.

Is it helping to manage risks?

Is it doing something else?

Why do you, why do they work with you?

Yeah.

Sean Riley: so yes.

so they were, they work with
us for a variety of reasons.

One is, the risk management
and the active risk management.

The second is, one of the things we found
in chemical shippers is that across their

businesses prior to working with Veson
or prior to having a sort of standardized

system, not everyone in the business
was singing from the same song sheet.

And so when you have disparate data right
there and you know you think a ship's

going to arrive it on Monday and I think
the ship's going to arrive on Friday

and it actually arrives on Wednesday.

creates a lot of challenges in the
planning and logistics of your business.

And then the other one that I think we
see is, to the point of collaboration

between the counterparties right
between the chemical shippers

and the shipping companies.

That transparency of communication so
that everyone is understanding, talking

the same language, understanding.

What the risks are, different coffee,
like to merge risks or claims type risks.

Making sure that we're negotiating from a
common visibility into the events at hand.

Those kinds of activities are, really
critical to, both your profitability,

but also your sort of ongoing operations.

VictoriaM: Yeah.

and are you guys providing services
like a freight forward would or a, gosh,

there's a number of, so many 3PL agencies

that are providing some
of the matchmaking.

Are you guys doing matchmaking
and paperwork and stuff or are you

Sean Riley: No, so we don't, we're
the systems and infrastructure, right?

we like to talk about, our vision
for Veson, is to be the platform

that propels maritime commerce.

Bulk shipping, which is where
we spend most of our time.

The facilitation of transactions is
really done primarily through a broker

led engagement, and, Veson doesn't
get it, but we get involved in the

evaluation of deals, meaning our software
helps our clients evaluate deals.

It helps us understand scheduling, right?

It helps us understand,
drivers of price, right?

Or drivers of cost.

But in terms of matching a buyer with
a seller, that happens not, through us.

VictoriaM: let's talk maybe a little
bit, we touched on this earlier,

sustainability and regulatory shifts.

That seems to be really critical
at the moment in maritime, and

with the shipping companies, right?

Everything from new fuels to new
regulations, particularly in Europe,

what are you guys seeing here?

And what are your customers responses?

Yeah.

Yeah.

Yeah.

Sean Riley: so it's one of the, if not
the largest, it's one of the largest, both

trends and challenges in the industry.

And one of the big challenges in shipping
is it's such a global enterprise that you

have lots of, ships are calling ports in
Asia and leaving ports in Asia and calling

ports in Europe and then leaving ports in
Europe and calling ports in Latin America.

And moving their way around the world
and all of them have different regulatory

profiles, and that's just an array of
complexity that is so, hard to manage,

Europe seems to be taking the lead on,
a lot of that part of that is, they tend

to be a little more forward looking.

Around some of the environmental stuff.

Part of it is also they're very central
in terms of, global trade, right?

And then what in terms
of what are we seeing?

we see everything from very active
management of these new rules and

regulations and planning for it
all the way to, people who are

just like putting their head in
the sand and hoping it goes away.

The trend is more towards
the, active management of it.

And we have, we have a number of tools
within our software platform and within

the data, to understand the impact of
different types of fuels that you'd be

consuming on a voyage or the impact of
calling, the cost of calling on different,

European ports or, things like,

C.

I.

I data, which is carbon intensity
index around, how essentially

how polluting is a vessel, right?

what's the quality of a vessel
efficiency quality of a vessel?

Our clients are using
the software and data.

We have to make all of those assessments
both at a, individual voyage level,

and then all the way up, you can you
start everything at the voyage level,

and then you can roll your way up to,
on the, carrier side of the shipping

company side to the fleet level, or,
on the producers, the chemical producer

side, all the way up to your, scheduling
and deliveries and things like that,

and understanding, the impact of all
that on your inventory and your costs

VictoriaM: Yeah.

are you able to discern from the
data, obviously you guys are,

there's a lot of data that filters
through you and I know there's an

abundance of firewalls and all that.

So understanding, data security,
I'm certain is a critical

thing to you and your company.

Are you able to discern
any specific patterns?

Are you seeing that, shippers are
making more carbon conscious choices?

Is there enough data to demonstrate that?

Sean Riley: Yes and no.

I would say, we haven't dove fully
into the data to say, how does it

compare today versus what it was.

But we absolutely see our clients
making carbon related decisions.

100 100%.

Now, it doesn't mean every.

It doesn't mean every decision,
is made with the, with the

lowest carbon consumption.

our clients typically are thinking
about it at the portfolio level.

So they can, a voyage, can
consume or produce less carbon.

On one voyage and, that may allow them
to make a different decision later

on so that on average there, within
the range of what they, want to be.

But if you look, compare that to
five years ago, or longer, right?

It's like night and day,

VictoriaM: yeah.

it's just

Sean Riley: And they're

VictoriaM: and it's everybody is right.

People are talking about it today in
ways that we weren't five years ago

or 10

Sean Riley: it.

Yeah.

Yeah.

No, you couldn't.

and I think that's where, for me,
that's where it all starts, right?

Is you have to start talking
about it first, right?

And then you have to figure out, every
business , has a set of operating

principles and risk profiles that
they're willing to accept for their

business, and then they have laws and
regulations that they have to layer

in to try to manage through that.

Our job is not to set the risk profile,
of the business, it's to help enable

their competitive advantage, whatever they
decide that would be, and through that,

we have to deliver a product that captures
new regulations right on a regular basis.

So we're constantly updating to make
sure we have the latest in, or fuel,

you or built into the platform,
as well as, providing new data.

Into it so that they can optimize
around that, risk profile or P

and L profile or whatever their
competitive advantage, they say is,

VictoriaM: Oh, cool.

So, one of the things we talk about
a lot on the chemical show is,

the customer experience, right?

And, ultimately at the end
of the day, that can be a key

differentiator for companies.

So when you think about your customers and
how you serve them, why they do business

with you, what's unique or critical
about Besson's customer experience?

Sean Riley: so I would
say a couple of things.

first, I think one of the
things that's unique is a lot

of people talk about customers.

That's what talks about clients.

And it's a super small
differentiator, right?

Or super small nuance in the word.

But there's an implication of partnership
that I think comes with the word

client or an implication of a level
of service and commitment to them.

that doesn't, versus the customer tends
to be a bit more transactional in nature.

1st and foremost, it's that, we view
our clients as clients, and as partners

and, we advise them, but they advise us.

So it's very much a two way street,
almost every product we've ever built.

Has been in deep collaboration
with our partners, right?

As we add in enhancements to the
product to handle new regulations,

we go to our clients and we say, Hey,
How are you handling this regulation?

What's the timing, by which
you need to have this in play?

Because oftentimes a regulation
goes in, January 1st, but clients

are making decisions, right?

January 21st, 2025,
some, changes are coming.

They're making decisions,
in July for 2025.

These are not, instantaneous things.

So we need to have that stuff.

built in so that I would say
is the first piece of it.

I think the second piece is,
we've been focused on maritime for

20 years, and that's all we do.

And so we have a level of expertise.

Within our team, we have a, an
amazing global services team, that

has a level of expertise in
this world, not just shipping.

But chemical shipping.

And those are different.

And, a lot of people from outside of
the shipping world talk about, they

talk about shipping as one monolithic
entity, Or, industry and we know,

And maybe they get to a container is
different than a bulk carrier, but,

we know that a chemical partial tanker
behaves and operates very, differently.

Then a VLCC, which is
carrying crude oil, right?

And, it's not to say we're the only
ones that do that, but we understand the

level of depth and the specificity of,
how our clients work and the nuance of

chemicals that's different than bulk.

VictoriaM: Yeah.

And I think that's a great point.

I think it's so critical.

I think you, people take it for
granted, to your point from the outside.

And if you're not embedded within
an industry, you assume, maritime

shipping is maritime shipping, right?

what's the, but it's what's inside of it

matters.

Sean Riley: it's different

VictoriaM: Different treatments,
different decisions, processes, different,

regulatory frameworks, et cetera.

Sean Riley: shipping ethylene
is different than shipping Nike.

Like it just, it is.

And, I think a lot of people
coming from the outside don't

necessarily appreciate that,

maybe right at a high level,

VictoriaM: you got into the industry?

Sean Riley: not to the level I do
now, I think I understood at a high

level, liquids are different than
bulk, than dry bulk kind of thing.

But, and I, Understood a little bit.

I had done some work with some
chemicals companies before.

So I understood that the same
stuff that makes, Barbies makes

plastic explosives, right?

and so there's a 9 11 change
the chemical shipping.

if you go way back, right?

9, 11 change the chemical
shipping world massively.

So I would say I understood it.

At some level, but probably not,
as appreciative of the nuances.

Maybe I am today and I would
say, we have people with

investment who understand a way,

VictoriaM: Absolutely.

Sean Riley: a level way
more than even than I do,

VictoriaM: Absolutely.

Yeah.

there's the leadership and
then there's the practitioner.

The practitioners are always going
to be, SME subject matter experts.

They're, they really know
it in and out, in ways that

others can't fully appreciate.

Sean Riley: no, I'm consistently
reality checks by our team with ideas.

I haven't yeah, it's not going
to work, and they're like this,

and okay, it's a good idea.

VictoriaM: it's nice.

I'm testing you guys.

I'm

Sean Riley: Yeah, not all my, I would
say not all my ideas are good ideas.

They're just ideas.

VictoriaM: to talking about
leadership, and your career experience.

what advice do you have?

Because I think one of the, what
advice do you have to people?

individuals that want to achieve
success in the industry, such as you

have, what's the difference maker.

Sean Riley: So I don't
know that there's like one.

don't know.

There's one thing that you can say.

I think everyone every path is, unique.

I think things that I would say
about myself is, find things you

like doing and do more of them, find
ways to do a little bit more right?

So when I was a strategy consultant,
we always, you would set out

the client would come to you and
say, here's a set of questions

that we would like you to answer.

VictoriaM: Right.

Sean Riley: And one of the partners
that I used to work for a lot was

like, Hey, one of the things that we
always want to do is answer one, one

or two more questions than they asked.

And we'll uncover what those
questions are throughout the

course of this project and study or
whatever, but we've got 12 questions.

We want to answer 14.

And what that's going to do is
they realize, hey, we're going

beyond just what they asked.

We're doing more.

and I think for, people are starting
their career or up and coming in their

career, like doing just a little bit more.

And that's not like a little
bit more than the bare minimum.

usually you're asked, you're not asked
to do the bare minimum, you're usually

asked to do, something substantial,
but do it, do a little bit more.

and then just, I would say I'm a
generally reasonably curious person.

I like learning about new things.

And so that serves you well, but also,
I have, enough self confidence that I'm

probably not afraid to, fail at things.

So I've, screwed more things
up than, I've screwed more

things up than I've done well.

And here I am, but, being not afraid and
finding people who will tolerate that.

Because I think one of the,

mentors who will push you to screw
things up and then we'll back you

up is a really important, really
important piece of, developing yourself.

VictoriaM: Absolutely.

And that's something you earn
in some ways because you've

gone beyond, you've answered

the 14 questions instead of 12.

you're not afraid to take those risks and

recover.

Sean Riley: yeah.

And if they're, if they're a good
leader, If, they understand that

okay, you meant well, you were
trying to do the right thing.

You were trying to, you
were trying to move forward.

That helps.

And, you do learn stuff.

I think everybody wants to work
also for the best boss ever.

But I also like I learned, some of the
best things I learned were from people.

I never want to work for again because
I was like, oh, don't want to do that.

if I ever find myself
doing that, I better stop.

VictoriaM: Yeah.

I think it's great.

and I think, Yeah, we've all had
great bosses and crappy bosses.

And, one of my best bosses that
I've learned the most from was

the guy I was most afraid to go
work for because he had a bad rep.

He had a bit of a reputation.

I was like, no, you can handle him.

and I understood, what
it took to be successful.

And man, I grew so much from him.

It was awesome.

got to take those chances.

Sean Riley: I also think , people
are afraid a lot of feedback, right?

And when someone gives you feedback,
and I think one of the like big

keys to success is like, whether
you agree or not, with feedback,

right?

Feedback is the result of a perception.

And so you have to deal with that.

And so you can choose to
be like, you know what?

Victoria is wrong.

She doesn't know what she's talking about.

Or you can say, wait a minute, like
Victoria thought this, and she may be

wrong, but could someone else think that,
and how do I, and how do I adapt to that?

I believe like being able to take
feedback and find the one that's Thing

that you can do a little bit better
and yourself is like a really key.

It's a skill.

Some people maybe do it naturally, but
it is definitely an acquired skill,

particularly when you don't always agree
with the feedback you're going to be

VictoriaM: Yeah, but I like, I agree
with that, but I'd like your approach

that it, it is a perception and you have
to be aware that if one person has that

perception, somebody else may as well.

and so just

Sean Riley: So we,

VictoriaM: with it.

Sean Riley: within our business,
I talk to our team a lot about,

and it relates to this, right?

Client comes back to you and, or a team
member does something and it's the concept

of not my fault, but my problem, right?

And it's like you, it may not
be your fault, but It's our job

and our, it's our problem, but
we got to deal with it, right?

Your teammate may not be
very good at their job.

It's not your fault, but
we've got to deal with it.

Client may have outrageous expectations.

It's not your fault.

We still have, you can't just roll
over and say, that's outrageous.

You're like, Oh, that's,

VictoriaM: Yeah.

it is outrageous.

And, then what, what are you

Sean Riley: And then what?

It may be.

But we got to, we've got to
move forward and deal with that.

VictoriaM: Yeah.

I like that.

And I think that's great.

I think it applies to
business life, leadership.

Your customers and clients.

Yeah, that's great.

So what's next for Veson Nautical?

What do you guys, what should we
be looking for you over the rest

of the year and into next year?

Sean Riley: We have some
really cool stuff coming.

so we have some really cool
products coming around, combining

where, what I think are two big
trends in the industry, right?

In which, and I think they're
trends across, they're horizontally,

within shipping, right?

They're horizontally applicable.

the first is data and the use of data,
and maybe three things, the use of,

data, the use of data, some artificial
intelligence and collaboration.

and you knew you couldn't get
through a, a podcast with a software

company or data company and not
talk about artificial intelligence.

But,

VictoriaM: real.

Sean Riley: some, we've got some
really cool stuff coming around that

kind of brings those things together.

We have some really cool
stuff coming around.

We believe that the industry very
much wants, to connect, and wants to

share data, and share information.

to share information.

Not all data, right?

Not commercially sensitive data,
not, strategic data, but there's

a whole bunch of just, efficiencies
that can be gained in the industry

by us, as I referenced earlier, like
singing from the same song sheet, and

almost to a client, we hear that from.

And so we've got some really cool
stuff coming, in those areas, some

between now and the end of the year,
some, a couple of things in the early.

Early 2025, but I'm

super excited.

and John Veson and I talk about this.

Like we're, we have such cool stuff coming
that we're really excited about where the

product direction of Veson is right now.

VictoriaM: that's really cool.

I love it.

and I think this piece around, if
you hit it data AI and connection or

collaboration is critical right now,
it's definitely where the industry is

headed, whether they recognize it or not.

But it's this whole aspect that I think
we've, we have to move past, being an

island and being siloed across each other.

Still having, as you say, confidentiality,
et cetera, but we don't have

to keep reinventing the wheel.

We can learn with each other to
solve today's problems and tomorrow's

problems and build that better future.

Sean Riley: Absolutely.

Absolutely.

It's coming.

Collaboration is coming.

how you do it and what you share and
all that sort of stuff is TBD, but.

And most people want it, the problem is
I think a lot of people just, when soon

as they hear it, they default to the
like, are you sharing, publishing prices?

No, you're not like, you're
not sharing the most sensitive.

Are you sharing our strategy?

no, you wouldn't share your strategy.

of course not.

But like, when's the ship arriving?

That's like pretty good information to,

VictoriaM: Yeah, absolutely.

Sean Riley: that's pretty good.

VictoriaM: to

Sean Riley: could, we want to know, right?

That's a great piece of, great
piece of information to share.

VictoriaM: I think, as we talked
earlier in our conversation, some of

the challenges and the trends that
we're facing around environmental

sustainability, geopolitics, the,
volatility that's going on, people

also want to understand, okay,
so how are you approaching this?

Because we all need solutions.

And those better solutions may come
from having more open conversations

by sharing appropriate amounts of
data, and collaborating to get there.

And frankly, that's where the best
ideas come from is they don't come

from a single mind or a single company.

They come from that shared
vision and collaboration.

Sean Riley: that's this idea.

We talk about, so the roots of this and
right are in the owner and charter side.

So it's only in the last, 7 or 8
years that we, maybe a little longer,

but, really started pushing into
working with the, chemical producers.

And through that segment
of the market, right?

We started to understand
the concept of working like.

Our clients, right?

And eventually our clients became
our clients, but it's that concept

of, a shared client base, right?

a shared platform and collaboration
that, we see as a lot of the future

of what Veson is, but, bigger
than, it's a lot bigger than,

VictoriaM: I think that's right.

Yeah.

Sean Riley: Veson

VictoriaM: that's what
a successful companies.

In every industry recognize is that
if I stop at my direct customer,

I don't understand my business.

I have to go to my customer's
customer and my customer's customer

to actually understand the value
chain that impact the opportunity.

Sean Riley: But it's a really cool time
to be in, shipping and chemical shipping.

VictoriaM: Yeah.

Awesome.

I love it.

thank you.

Thanks, Sean.

I really appreciate you joining
me today on the chemical show.

Sean Riley: Thanks for having me.

I, it's a lot of fun.

I like talking about vessels.

and I like talking about our industry.

VictoriaM: I love it too.

I like talking about the industry.

I love talking about and learning
about new companies and it's great

to share it with other people in the
industry who are also interested,

so appreciate it.

Sean Riley: Thank you.

VictoriaM: All right.

And thanks everyone for joining us today.

Keep listening, keep following,
keep sharing, and we will

talk with you again soon.