Cybertainment TV | Episode 4: The BISO Didn't Like My Call. I Made It Anyway.

Three managers. Three priorities. And a BISO who didn't like where I put mine.

This is Episode 4 — the story behind one of the harder calls I made, from a career that started on a submarine and hasn't looked much like a straight line since.

Views are my own and do not represent any employer, past or present.

What is Cybertainment TV ?

One operator's honest read on what's actually happening in enterprise security. Stories from the field, submarine service to 15 years in the trenches, on the human side of senior security work that tooling won't fix. For CISOs, architects, and the engineers who run the program. Views are my own and do not represent any employer, past or present.

Alfe Corona: 00:00

Three managers, same org, three different priorities, and they didn't talk to each other. I was the one stuck in the middle deciding what actually got worked first. I made the call. Whatever was hitting incident response the hardest that went to the top of the queue, one of them didn't take it well. He ran security for the region.

Alfe Corona: 00:33

Longer tenure than almost anyone in that building. He wanted his priority handled first, not mine. He told me I got it wrong. What I'd actually prioritized a report. A report had come in written in Spanish.

Alfe Corona: 00:54

I was one of the only people in the office who could read it end to end. So I got pulled in, an employee had let someone else into a secure facility, walked them in on their own badge, no bad intent, probably, just being polite to a coworker. But it meant that somebody was inside a facility that had no business being in, and there was no record of who they actually were. That report was sitting under a who wanted something else worked first. I read it.

Alfe Corona: 01:35

I made the call. I escalated anyway. For about a day, I second guessed it. Wonder if I just picked a fight with someone I didn't need to fight. We run the investigation.

Alfe Corona: 01:50

Nothing was stolen. The employee got retrained. Need to know, batch discipline, the basics, small outcome on paper. But that office ran cloud operations for an international bank. If that report has sat another week because I just deferred to rank instead of impact, that's not a training conversation anymore.

Alfe Corona: 02:14

That's a headline. The Aviso never told me I was right. He didn't have to. The report closed, the batch policy got tightened, and the next time our priorities collided, nobody waited to see who I ranked who.