CJ & The Duke

Learn why ServiceNow is an excellent platform for managing Environmental Health and Safety.  We talk to Peter Oneppo and Nathan Dupirack of Serenity EHS, a leading EHS platform built on ServiceNow.  You'll learn ...
- How SerenityEHS can improves the relationships between HR, IT, and EHS teams.
- How SerenityEHS radically improves time to value on EHS outcomes.

Request a Demo of SerenityEHS Now!

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

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What is CJ & The Duke?

Authentic, Authoritative, Unapologetic ServiceNow commentary by Cory "CJ" Wesley and Robert "The Duke" Fedoruk

Duke: All right, Corey, what
are we talking about today?

CJ: Oh, duke.

Today we are talking with the
good folks from Serenity, EHS,

Duke: The very good folks at Serenity EHS.

We have with us , Nathan
Duperrac and Peter Onepo.

Oh, damn it.

It's like we're over a hundred
episodes and I still like, I

just want one perfect intro one.

All right.

Well, welcome to the show guys.

So good to have you here.

I would love for you guys to introduce
yourself and then introduce Serenity.

So, Peter, why don't you go first?

Peter: Yeah, sure.

, I'm Peter Onepo.

I've been in the ServiceNow
ecosystem since 2009.

, most recently I am the co
founder and CEO of Serendity EHS.

And we have a fantastic EHS solution
for the ServiceNow Pipeline.

Nathan: similar to Peter, I've worked
in the ServiceNow ecosystem since

2014, , primarily in product management.

And then I, uh, I joined the
Serenity team actually just one

year ago, so I'm officially just
past my one year anniversary.

CJ: Nice.

Duke: A lot of people in service now are
focused around the ITSM side of the house.

, the product does continue
to grow and grow and grow.

But for those who don't know, , tell us
what EHS means in the Serenity EHS title.

Peter: EHS stands for
environmental health and safety.

Sometimes you'll see it as HSE,
or there's a couple of other

different, , variations of that.

And effectively it is focused on
making sure that your employees are,

healthy and safe while they're working.

And so that can be a little bit different
based on the industry, but effectively

the, point of it is especially if you're
interacting with machinery or doing

a task that you could get hurt, how
do you track are people getting hurt?

How did we help them?

And then ultimately, how do we prevent
that from happening in the future?

So there's a lot of
like investigative work.

putting together action plans
to correct a problem, to prevent

it from happening in the future.

our software tackles all of that, and we
try to put it right next to all the other

things that employees might be dealing
with, the traditional ServiceNow stuff,

, I have IT requests, I have HR requests.

Now you can manage that whole
EHS solution, right there on

the platform with our software.

, Duke: if people wanted a, like for like,
, who would you say you compete with?

Silence.

Peter: those are the big names that
are out there and that, we find

ourselves competing with directly.

then there's a bunch of little
point solutions that like solve

maybe one part of the problem.

you know, whether it's just, , the
EHS incident itself, or maybe if you

have to do like OSHA reporting, right?

So if people get hurt, you have
to report it to the government.

, there's solutions for just that piece.

, but when it comes to a comprehensive
EHS solution, those are, those

are the big competitors that
we're going against right now.

CJ: what made you guys
choose to build on service?

Now, you

Peter: We chose to build
on top of the service now.

Honestly, a big part of it is because.

It's what we know, but in the 15
years that I've been working with

the platform, EHS had come up a lot.

There were organizations that
wanted to put this stuff right

next to their other applications.

So in previous lives, I was both
doing implementations and I was on

the sales side at, Service Down.

People would ask how do we
put all this stuff together?

And the platform creates.

That ability to do engagement
with employees, which is a big

problem in the HS space too.

So there's a lot of alignment between what
customers are asking for the individual

problems that they calling out and our
capability to deliver solutions, , on

the platform that met that, but also
the time to value was huge, right?

So, we could be up and running.

an app with a first customer
in a very short period of time.

And then we can do
deployments very quickly.

And so this meant that our customers
are able to solve these problems.

They're able to do it
in a comprehensive way.

They're able to get that employee
engagement, , on the service now

platform, and for us, we could do
it very quickly and efficiently, and

we didn't have to build out a whole
operations team and, all this stuff

that we didn't want to deal with.

We want to get right to building
the app for the customer.

Silence.

Nathan: they're managing, they don't
always have the best relationship with I.

T.

I.

T.

is trying to streamline and minimize
costs, , and take out some kind

of bespoke, , operations tasks.

And so by being on service now, I
know it's, helped in a lot of accounts

to actually smooth the relationships
between the business users and E.

H.

S.

and the support teams in I.

T.

, so yeah, to Peter's point, I think
it was an initial hypothesis.

We saw that happening in our time
at service now in, in other business

domains , and it's continuing
to hold true , in EHS as well.

CJ: know, that's interesting.

I think since I've been, , involved
in service now, , 1 of the things

that's always stood out to me is how
easy it is to build an application

on top of it versus having to
build something from scratch.

If you're outside of platform and it
always occurred to me that this is a

great platform to build apps, such as
this 1, and be able to, , Bootstrap

it a lot easier than say, , having
to build out like a platform that

can do dashboards and emailing and, a
database to collect the records like

ServiceNow gives you all of that.

And so I can see how it was, a solution,
That was appealing for you all, especially

what's your ServiceNow backgrounds.

One of the things that you mentioned.

I just want to, double click on was,
you know, you said smooth out the,

relationship with the business and
it, , in terms of talking about the

legacy applications that they've, had
to utilize, , previously with EHS,

tell me a little bit more about that?

I'd like to, understand a little bit
more from the business standpoint, How

much they appreciate the ability to
actually have that better relationship

with it, using the nervous now platform.

Nathan: Yeah.

So I think, it gets a little
bit into kind of understanding

the, competitive landscape.

, and so as Peter was mentioning earlier.

There's a lot of older platforms
like intellects, Gordy, , and

dozens of, point solutions as well.

And they all have their benefits.

They all have their drawbacks.

, some are highly configurable, , but
that comes at an expense , of

say user experience.

, and so adoption suffers because users
struggle to actually use those solutions.

Then there might be another solution
with a great user experience,

but really limited capabilities.

And so.

What ends up happening
for those customers.

And we see this really with, every
large enterprise we talked to is they've

just kept acquiring, , more point
solutions, , additional platforms to

fill the gaps left by the previous one.

, and so with each one of those,
there's the maintenance overhead.

There's, even the simple stuff like
getting active directory, single sign on

set up and getting HR feeds, , set up.

And so all of that just
adds a lot of non value add.

Work, , and ongoing maintenance.

And so what ends up happening is
feature requests, , end up falling to

the wayside because the maintenance
is taking so many of it's resources.

And so we see that then resulting in
frustration where the business wants

something they're being told they
can get it maybe in, in two years.

, and so that's, I think started probably
years ago and just continues to snowball.

And so, some of the accounts we've
talked to just they're blown away

by the speed at which an idea can be
turned into a feature and deployed.

, and with the ServiceNow teams at our
customers, they feel confident with

things like scoped apps that we can move
quickly and deliver those features without

impacting other parts of the platform.

And so.

In the end, we end up seeing that,
there's not this, this push and

pull where one team wants something.

The other doesn't it's actually
flipped in and both are supportive.

, and we're able to prove
that really quickly.

And so that's what I'm most excited
about, especially with our enterprise

accounts is having the, buy in from
stakeholders on, both sides and knowing

that they all prefer this , over what
the previous, , ecosystem looked like,

Duke: I'm just, I'm still stuck
on telling people that they can

have their thing in two years.

Nathan: right.

Duke: Like you imagine.

CJ: Yeah.

Duke: I get older, the time tends
to go faster, but even now, I

think two years, it might as well
be 20 the way the world changes

Nathan: right, yeah, it's so
much changes in two years.

, even when we get asked for feature
requests and I'm wincing, cause I'm

like, oh, that might take a month.

Duke: a whole

Nathan: and, and when I say, um,
when I say that the, customers are

always like, oh yeah, that's fine.

So it's been, refreshing for
our customers to hear that.

And it's, it's nice for us , to
know that , we're helping and

contributing positively in that way.

Duke: Is there any part of the
service now app that has one of

those, this is better together?

Nathan: many.

I think the easiest one
to think of is, is HR.

and in some of our, our accounts,
primarily the smaller ones, sometimes

EHS does actually roll up into HR.

it's not the most common
in, large enterprise.

Where it falls more into the operations
team, but there is definitely some

overlap with HR, especially when it comes
to OSHA requirements here in the US.

A lot of what ends up feeding into
your regulatory reports is data.

That's coming from HR systems.

So you need to know who the employees are.

, you need to know where they live.

You need to know when they
started, how long they've been

in the position that they held.

And so a lot of that data, you know,
naturally lives , in the HR platforms.

And so , if we're working with a
customer whose HR team is already

on service now, that accelerates
time to value even further.

I think facilities plays into it as well.

and then I think there's, it's
something that we don't see, , quite

as much, but I have to think that.

But things like field service management,
and I know that I know the service

now teams have been getting more
into enterprise asset management.

Those start to converge with the
conversations we have as well, which,

becomes things like inspecting pieces
of machinery and pieces of equipment.

and so.

HR is the 1 that we, I would say is, the
most obvious fit, but I think there's,

so much more opportunity, even outside
of that, , to tell those better together

stories , with other service now products.

CJ: I love that, I'm just
going to tie this back to

something that you said earlier.

that really resonated with me as well
when we were talking about, , the

ease of use and building on the
ServiceNow platform and a lot of

the features that you inherited.

I wasn't thinking about the perspective
of you also inherit, , if single

sign on is already HR integration
connected to the instance, right?

You already inherit those things.

Okay.

Thanks.

Thanks.

With service now with, your app being
built on the service now platform.

And then, there's all of these other
things that you just enumerate it, right?

Like, tying directly into maybe asset
management , and utilizing, probably

the CMDB probably reporting, right?

Like all of these different things
that, the platform goes to offer and,

and, it goes right to a just basically
a competitive advantage, right?

By built by being built on
the service now platform.

Nathan: Yeah.

Time to value is the one
I constantly focus on.

, every one of those integrations, they
might not be technically difficult,

but if you're, , an enterprise, there's
different stakeholders that you have

to align and have the conversations.

And so optimistically, each
integration takes a week.

, that's super optimistic.

And, add each one of those
integrations and all you're doing is

adding to . Your deployment timeline.

And so it's great that , for
customers, especially those

highly adopted on service.

Now we can cut those
timelines significantly.

, and I think time to value , is
ultimately what , the EHS teams want.

Peter: Yeah, and it goes back
to that question about how do

we work with it teams as well.

And this is a story that resonates, I
think, on both sides of that equation.

, because you have IT team needs to
support EHS and if EHS in a lot

of cases, they'll actually have.

Two or three of our competitors, because
not one of them does everything well.

And so it is now supporting
these three different platforms

because it supports platforms.

So , when we come in and we say the
plan isn't to add a new agent, EHS

platform, the plan is to remove these.

Other two or three, put this one in
place on the platform you already own.

And now we can cut a lot of the talking
about the tactics and the details of

what's being deployed and start talking
a little bit more strategically.

Like what are the outcomes you're not
seeing today because you're so busy

trying to You know, upgrade porty and
make sure that that integration doesn't

break with single sign on like , we're
already up and running and past that

in a quarter of the time that, a
lot of our competitors are in place.

And so that's, why the service now
story plus EHS helps a lot and then

one of the things you were talking
about, CJ, is it is very easy to build

on the platform, but what can happen
with that is it's a double edged

sword because you can build it doesn't
necessarily mean you should build it.

And so that's where that's where
having a pre built application

with guardrails in place helps
simplify that conversation down.

So I'm not going to pretend
that our solution solves every

problem for every enterprise,
but if we can come in and take.

The baseline out and say, that's solved.

Now you can really focus in on, , maybe
you need a custom feature that

belongs just to you because your
manufacturing process is bespoke.

And you can actually do that
now because you've gotten rid of

all the red tape that comes with
trying to manage three platforms.

And now you've got Serenity on service
now, and then you add this additional

feature and, it just opens up the door, I
think for our customers to do a lot more.

Duke: Do you find that most
of your customers , have EHS

solutions that they are replacing?

Or is it companies that are now getting
to the point where it's like, Hey,

listen, we need tools behind this.

Nathan: I'd say it's both.

, so at the highest level, I group
our customers into 2 buckets in

the enterprise space, especially
with manufacturing and oil and gas.

Construction, the historically,
, have always been dangerous jobs.

They've had, programs in place.

Rarely do we, we see
them have one solution.

Like I was saying, they, have
multiple solutions that they've

acquired over the last decade or two.

, and so they're looking , to replace
all of those, , or a large percentage

of those with a single platform.

, so that's really common for
our, our larger customers.

, but then on the other end of the
spectrum, there's a really untapped

market, , that we've, found with midsize
and even smaller shops where they're

still in, in Google sheets, they're on
Excel docs, they're on SharePoint sites.

, and so what they're looking for
is, is a structured workflow.

They want to streamline their reporting.

They're interested in, adding
intelligence to their very small teams.

, and so we've been focusing and asking
ourselves, are there ways that we can

bring these capabilities down market?

, in a meaningful way to really just get
them off , of flat files into something

that, that is modern, intuitive and,
really accelerates their, EHS programs.

Duke: You're basically making
these, the stuff that was maybe

priced out for most people.

And bringing that power to those,
, small, medium sized enterprise.

Nathan: Yeah.

And priced out for two reasons.

So one, the, the legacy platforms,
they are expensive, , just from

a subscription perspective.

, but they're also, there's
big services, , S.

O.

W.

S.

that, that tag along with are
already, they're already high costs.

And so, as we look to that market
and we see that there's this need

and they, they have limited options.

, we want to be a more affordable
option, not, , just from the licensing

perspective, but also , the implementation
and , the ongoing maintenance and support.

Duke: So , I'm looking on your website
and under your product section, I see

there's seven or eight different products.

Are these like separate scoped
apps on service now, or are they

just, components of a single app
that you're either on or off?

Peter: it's a combination of both
what you see on the website is

a reflection of what outcomes a
stakeholder might be trying to get.

And then in terms of how we
deliver that technically.

a significant portion of what we do is,
is all effectively in one scoped app,

but , we've separated out a few things.

CJ: so

Peter: And there's, that's more
of a, a technical conversation.

So if you take a look at it,
we're trying to balance how do we

deliver outcomes for stakeholders
who aren't necessarily technical?

And in fact, in the EHS world,
that's one of the things that.

I think has been a little bit
different over my past dealing

with IT and ITSM, right?

Is you have to talk about
things a little bit differently.

And so it's kind of reflected in
that our marketing is delivering

outcomes for our stakeholders and
then how we deliver that technically,

, everything is within a scoped app.

The question is whether or not
there might be a couple of different

modules in the same scoped app.

And we present that
differently to the stakeholder.

Yeah.

Duke: There's an obligatory conversation.

We have to have Corey.

I don't know if you notice, but on on
their website, they got that serenity.

A.

I

CJ: Oh man, that was my next.

Duke: gotta go there.

Gotta go.

Peter: Yeah.

So there, there's a couple of things
that are changing and this is tying

back to, you've got EHS people who
aren't necessarily technologists, right?

They've maybe come up through the ranks.

, they were, , in manufacturing or they
were, on the, working on gas lines or

whatever, and they've worked their way up
and they understand technology and they

understand the benefits, but they don't
necessarily understand all the specifics.

And so what we're trying to do is.

Open that up for them to be able to
use it without having to dig too deep

in like, Oh, yeah, we can build out
an integration with chat gpt or we

can Tap into something else for you.

And so what we've done is we've looked
for specific use cases where customers

might be able to leverage AI, and we've,
built those, we've baked those out a lot

deeper than maybe just an integration.

So, for example, we have
an inspections application.

And so if you're trying to come
up with a template, like I need

to go inspect something to make
sure it's safe before I use it.

Right.

And this is a new piece of equipment,
or I don't have an inspection.

I can go out and I can ask.

AI to help me build this out.

And it's been working fantastically.

Our customers are very excited
about it that a lot of them have

some inspection templates that they
can already pull in, but even then,

like maybe they want to update them.

And so that's just one example of us
being able to tap into the power of AI.

And we're looking for other places
to plug that into our platform.

So , it's not a generic utility.

It's very specifically
for, , different use cases.

And we bake that out for them.

CJ: Yeah, I love that.

, I'm going to tie what you just
said to something that I got

from, conversation around.

One of the previous topic, right?

And it's, the serenity AI ties back into,
, the market ties and outcomes in terms of

like how you presented it previously about
being able to, , help customers that.

Couldn't otherwise, , for
your competitors, right?

Because they are more expensive
that they, because they require more

work and more people to maintain
and utilize and things like that.

Right?

So it seems like the entire
serenity, , sweet, right?

Like is, is really aligned
towards creating the best outcomes

from your, for your customers.

But , would you guys feel like that's
one of your best selling points?

Nathan: I think the accessibility,
not only of the, technology, but the

accessibility of the EHS expertise,
, and making that accessible, not

only to the EHS folks, but really
to anyone in, in the company.

is one of the big benefits, , , and value
points with what Serenity AI is doing.

, I think just like one example, you
know, we look at our customers, maybe

on, day one, they want to import
some of their historical, data, which

is, is often big lists of corrective
preventative actions that are assigned

to the business to, implement.

, and what we see in, in a lot of
those is , the instructions of

what they need to do are a sentence
or 2 and not very descriptive.

And so if I'm not an EHS person,
I don't know what that means.

I don't necessarily know what I need
to do to resolve, say, a safety hazard.

, and with, with AI, what we're
able to do is with a simple.

A couple word prompt that the EHS
person enters can supplement that with

detailed implementation instructions,
, for the folks out in the field

who actually have to implement it.

And so that's been a huge value driver.

And one of our customers, that's
exactly what they said is I see this

valuable, to our team, to an extent,
but we're already smart in this area.

, but what they were most excited
about, and this was a manufacturing

company is just being able to.

Educate and use the tool to
enable everyone and not just

those who have studied and trained
and worked in EHS for decades.

CJ: Yeah, I just think
that's so cool, right?

Like I just unlocking the ability for more
people to, , access that knowledge, right.

And to be able to utilize the platform
for me, it's just, I think every process,

, deserves that level of, , accessibility.

Nathan: 100%.

Yeah.

Duke: So, , I imagine there's
some people that are very, very

interested in exploring this further.

I know you have several different
outcomes that you support, but do you

have kind of a general idea of what
the Serenity implementation looks like?

Nathan: I can touch on that a little bit.

, So being that we are a ServiceNow
store partner, , we do have a

traditional implementation model.

So it would be really familiar to
what large enterprises that already

have a ServiceNow deployment.

So.

In line with what they
have come to expect.

And so our apps, they are
available on the service now store.

, we have an implementation team in
house that works with our customers.

, does workshops identifies if
there's any configuration or

customization needs to those apps.

, and so we do have an in house
implementation team for that.

, a lot of really great service
now experts on that team.

but we are releasing quarterly
to the service now store.

And so, we are constantly
enhancing, improving the product,

making those releases available.

, but like every other service now
app, , the customer has full control

on if they want to take an upgrade
when they want to take that upgrade.

, and so that, that is pretty standard.

there is another implementation,
, mechanism that, that is really

new to us and it's something I'm
personally really excited for.

, and this one targets more of those midsize
customers that we were talking about.

for example, we have a waste management
customer, , I think there are about a

thousand employees, so smaller company,
, they don't have service now, , But

they are interested , in automating
and, digitizing , their EHS program.

And so what we have for them
actually is, is something that we are

referring to as Serenity Base Camp.

, and that's a ServiceNow instance that,
that we actually , are operating.

, but we make that available to.

Really anyone.

So service now is not a kind of must
have before talking to serenity.

If, you're interested in serenity
EHS and our capabilities, we have

a mechanism to make that available.

And so that's something
I'm really excited about.

, it's.

It's live now.

We have customers.

It's also giving us the ability
to do things like free trials.

, , give folks access to the system and
try it out for a period of time.

, and within the coming weeks,
we're actually going to get to a

point where we can put a, put a
sign up button on our website and

anyone can come to SerenityEHS.

com.

Register and start using the
product, , without, , having , to

be a ServiceNow customer already.

And so we have an option
really for everyone.

Most mature ServiceNow shops to, to the
smaller shops that, don't have ServiceNow.

, CJ: this one resonates a lot with me.

I've had this idea of being able to
do something like that on service

now platform , for years now,
and to hear you guys executing

on it is just so mind blowing.

I might hit you up later to talk to
you about , how you accomplish that.

But I just think it's great because.

The ServiceNow platform shouldn't
just be limited to folks to

happen, to have , the luxury of
having, signed up for it, right?

Like when you, when you start to build
apps that are this valuable, right, and

this useful, it's great to be able to.

You know, offer them to anyone, right?

Folks, because they're folks
who are using EHS might not

necessarily be using service.

Now, maybe they don't have, you
know, a hugely mature, like, you

know, , process and believe the
EHS is their bread and butter.

Right?

And, , yeah, this is just amazing.

It's this great.

Nathan: we're really excited.

I know this is where I get a little more
kind of technically excited about things.

, It allows us to, to experiment more,
, with those kinds of customers so we can.

Test out a new feature, , introduce
it, get feedback quickly, make

changes, , we're constantly
updating that environment.

So it's not a quarterly release cycle.

It's a, as quickly as we
need to release cycle.

, so we learn a lot and can feed
that back into the product.

And it ultimately benefits
our enterprise customers.

And likewise, we can take feedback
from our enterprise customers, , build

those new features, release them to,
to our, base camp customers, , and make

sure that , they're right, , before
we release them back to enterprise.

So operationally, I'm really
excited about what this, , base

camp model really offers us.

. And it is exciting because I'm, , there
might be a service now partner out

there that has done this already.

, if so, I'm, I'm not aware of it.

So I think , we're definitely charting
some new waters with that model.

CJ: that's, that's crazy,
man, that's, I love it.

I love

Duke: well with it.

I mean, earlier, you said you, you
push it down market a bit, ? So

that, , smaller organizations can
get in on the big functional dreams.

Right?

But if you hear the fact that
it's not only for smaller orgs,

but orgs that wouldn't even.

Naturally be part of
the service ecosystem.

And now it's like, bam, it's a
service that you can consume.

Just, that's really impressive.

CJ: And it just highlights
the functionality and

the value of service now.

Right?

Like

Duke: Right?,

CJ: because for me, you build
an app on service now and now you

can, find customers who also happen
to have the service now platform.

Right.

But.

, now, if you can actually build on
service now, utilize everything

that the platform has, right?

That you don't have to throw, you
know, a ton of, , dollars into

building everything from scratch.

And then you can actually,
acquire customers that exist

outside of the service that he
goes, that's a game changer.

Like kudos to you guys.

This is amazing.

I love this.

Peter: really nice to hear.

We haven't really talked about
it too much outside of the work.

So to hear that level of excitement,
it was just really affirming.

So I definitely appreciate that.

We're in the middle of making
sure that we have it right.

And we can deploy it to our customers.

At scale.

but so far with the handful of
people who are using it, it's

been working , really well.

I gotta give props to the team.

They've done a great
job of implementing it.

, and I'm, I'm very excited to see
where this is in a couple of years.

Once, once we scaled it up , and have
a lot more customers on it, I think it.

It does unlock the ServiceNow
story for a lot more organizations.

CJ: Right.

Absolutely.

Silence.

Duke: if somebody was interested in
investigating what you could offer

them, or just wants to a deeper dive.

how would they do that?

Peter: I mean, obviously you can
start with our website, which is www.

SerenityEHS.

com.

, but you can reach out to us directly.

, we also have, the co
founder Chris leads up.

, our sales team.

So Chris Markham, , you know,
you can look us up on LinkedIn

or, or, email us directly.

I think our emails are all our first
name dot last name at training.

EHS.

com.

Be happy to talk to people more about,
if you need an EHS solution, we're happy

to talk to you about it and take you
through that path and talk about how.

EHS can touch a lot of areas.

So, , the story could be different
depending on the industry, , depending

on what your specific needs are.

So happy to get into that and talk
about how the platform can link to

the outcomes you're trying to get to.

Duke: We'll have links in the description
below to all of those resources that

peter described . So would the team.

in the corporate political architecture
be called the team, or would it be some

subdiscipline of facilities or secure?

Like,

Peter: Yeah, I think

Duke: did that fall in the org?

Peter: That's a fairly variable,
especially depending on , industry

and size of organization.

, it's like Nate mentioned earlier,
it can be under HR, it can be under

facilities, so we could just refer
to it as Whichever team manages

your health and safety, right?

to be honest, like some of our
solutions color outside the lines.

so you might have an EHS
team and a facilities team.

And so like they have to work together.

That's something that's actually
come up a lot is EHS will assign

things out to someone else.

Right.

So,

Nathan: And most, most companies that have
a health and safety team, the employees

know there is a health and safety team.

They, maybe don't know where it
falls in , the executive org chart.

But I think saying, contact
your health and safety team.

The organizations that have
it, they know who that is.

Duke: Right.

We are at time.

Peter and Nathan.

I want to thank you both so much for
coming and telling us about the exciting

possibilities of EHS on service.

Now, if you are a service now, product
owner or architect or admin at a customer,

and you want to set up a dragon to slay.

And get all that glory, be sure to
get in touch with your EHS teams

internally, find out who manages your
health and safety and, , just let them

know you can send them to this podcast.

You can send them to SobrenityEHS.

com and, , just keep on delivering
value with the ServiceNow platform.

Peter: Hey, thank you
so much for having us.

Yeah, this was fantastic.

Nathan: This was fun.