Credit Union Regulatory Guidance Including: NCUA, CFPB, FDIC, OCC, FFIEC

www.marktreichel.com

https://www.linkedin.com/in/mark-treichel/



Federal Credit Union Loan Interest Rate Ceiling

In this episode, Samantha Shares delves into the NCUA's new proposed rule on the Federal Credit Union Loan Interest Rate Ceiling that was voted on at the July 18th Board Meeting. With a vote of 3-0, the proposed rule has been passed, maintaining the temporary 18 percent interest rate ceiling for loans made by federal credit unions. Join us for an in-depth discussion featuring real audio from the meeting, including detailed analyses, historical contexts, and the implications for credit unions and their members.

Are you worried about an NCUA exam in process or looming on the horizon? Don't face it alone!

We're ex-NCUA insiders with decades of experience, ready to guide you to success. Our team understands the intricacies of NCUA examinations from the inside out.

Hire us and gain:

• Peace of mind during your exam process

• Insider knowledge of NCUA procedures and expectations

• Strategies to address potential issues before they become problems

• Continuous access to our extensive subject matter expertise

With our access retainer, you'll have on-demand support from former NCUA experts. We're here to ensure your credit union achieves flying colors in its next examination.

Contact Credit Union Exam Solutions today to learn more about our services and how we can help your credit union succeed.

What is Credit Union Regulatory Guidance Including: NCUA, CFPB, FDIC, OCC, FFIEC?

This podcast provides you the ability to listen to new regulatory guidance issued by the National Credit Union Administration, and occasionally the F D I C, the O C C, the F F I E C, or the C F P B. We will focus on new and material agency guidance, and historically important and still active guidance from past years that NCUA cites in examinations or conversations. This podcast is educational only and is not legal advice. We are sponsored by Credit Union Exam Solutions Incorporated. We also have another podcast called With Flying Colors where we provide tips for achieving success with the N C U A examination process and discuss hot topics that impact your credit union.

Samantha: Hello, this is Samantha Shares.

This episode covers N C U A’s new
proposed rule on Federal Credit Union

Loan Interest Rate Ceiling voted
on at the July 18th Board Meeting.

The proposed rule passed
by a vote of 3 to 0.

The following is a word for
word real audio of that item.

This podcast is educational
and is not legal advice.

We are sponsored by Credit Union
Exam Solutions Incorporated, whose

team has over two hundred and
Forty years of National Credit

Union Administration experience.

We assist our clients with N C
U A so they save time and money.

If you are worried about a recent,
upcoming or in process N C U A

examination, reach out to learn how they
can assist at Mark Treichel DOT COM.

Also check out our other podcast called
With Flying Colors where we provide tips

on how to achieve success with N C U A.

And now the N C U A Board.

Chairman Todd Harper: The
last item of business today

is the Federal Credit Union.

Loan Interest Rate Ceiling.

Nagi Khalid, Director, Credit Markets
Division, Office of Examination Insurance,

will deliver the staff presentation.

And Amanda Parkhill, Deputy Director,
Office of Examination Insurance, will

join and actually will remain at the
table, uh, to answer any questions.

Good morning, Nagi, and
good morning, Amanda.

Nagi, please start whenever you're ready.

Staff 3: Good morning, Chairman
Harper, Vice Chairman Hoffman,

and Board Member Otsuka.

At the January 26, 2023 NCOA Board
meeting, the Board voted to continue

the temporary 18 percent interest rate
ceiling for loans made by federal credit

unions for a period of up to 18 months
based on the authority established

by the Federal Credit Union Act.

That temporary period is set to
expire on September 10, 2024.

We are here today to brief the Board on
our staff recommendation for where to set

the interest rate ceiling moving forward.

Following the expiration of the current
temporary interest rate ceiling.

Next slide please.

In 1934, Congress established a
12% loan interest rate ceiling for

loans made by Federal Credit Unions.

In March, 1980, the Monetary Control
Act through the Monetary Control Act,

Congress raised the interest rate ceiling
to 15% and authorized the NCA Board

to set a higher interest rate ceiling
when certain conditions are met for a

period of up to 18 months at a time.

In December of 1980, the Board raised
the interest rate ceiling to 21%, and

subsequently, the Board lowered the rate
ceiling to 18 percent in May of 1987.

And since then, the Board has voted
23 times to maintain the temporary 18

percent interest rate ceiling, and as
previously mentioned, was most recently

extended at the January 2023 Board
meeting through September 10th of 2024.

Next slide, please.

This slide represents the history
of the loan interest rate ceiling

since 1949 in comparison with the
movement of the bank prime rate.

The blue dash line in the, um, is the
Federal Credit Union loan interest

rate ceiling and the green smooth
line is the bank prime loan rate.

And since 1987, when the NCRA Board
first set the loan rate ceiling at 18

percent, spreads between the Federal
Credit Union loan interest rate

ceiling and the bank prime rate have
ranged from 650 to 1475 basis points.

with an average of 1190 basis points.

Currently, the spread is
about 950 basis points.

The Federal Credit Union Act includes
three requirements that must be satisfied

for the Board to raise the loan interest
rate ceiling above 15 percent for periods

not to exceed 18 months at a time.

First, the Board must consult
with appropriate committees of

Congress and a number of appropriate
external agencies on the changes.

The board must also determine that
the money market interest rates have

risen over the preceding six months.

And finally, the Board must determine that
the prevailing interest rates threaten the

safety and soundness of individual credit
unions, as evidenced by adverse trends in

liquidity, capital, earnings, and growth.

Next slide, please.

As mentioned earlier, the Act requires the
NCOA to send notifications to appropriate

committees of Congress, the Department
of Treasury, And the Federal Financial

Institution Regulatory Agencies, the NCA
sent those consultation letters in April

of 2024, and they included the Secretary
of the Treasury, the Chairman of FRB,

the Comptroller of the Currency, and
the Chairs and Ranking Members of the

Senate Committee on Banking, Housing,
and Urban Affairs, Thank you very much.

and the House Committee
on Financial Services.

Next slide, please.

The second requirement noted is that
the Board must determine that money

market interest rates have risen over
the preceding six months, and as shown

on the table on this slide, the money
market interest rates increased between

October 31st of 2023 and April 30th of
2024, as evidenced by the changes over

that period, You To both the average
money market deposit rates and the 180 day

average secured overnight financing rate.

The changes vary from 13 to
21 basis points for those

selected money market rates.

Next slide, please.

The Federal Credit Union Act also
mandates that the Board must determine

that the prevailing interest rate levels
threaten the safety and soundness of

individual credit unions as evidenced
by adverse trends in liquidity,

capital, earnings, and growth.

NCAA staff conducted an assessment
of the interest rate ceiling's

impact on safety and soundness.

And as of December 31st of 2023, There
were 2, 159 credit unions, or about

75, uh, federal credit unions, excuse
me, or about 75 percent of the total

population of federal credit unions that
had issued loans with rates above 15%.

And loan balances with rates
above 15 percent totaled about 42.

6 billion, and these loans carried
an average loan rate of 17.

31%.

The table on this slide summarizes this
information and shows the breakdown

of these federal credit unions
that have a low income designation.

A minority deposit insurance
designation, or are certified as

community deposit, um, community
development financial institutions.

It also shows the federal credit
unions that have a concentration

rate of above 10% of total assets
in loans with rates above 15%.

Next slide, please.

Given the prevailing interest rates,
NCUA staff estimates that a reversion

to the statutory loan interest rate
ceiling would threaten the safety and

soundness of as many as 1, 139 federal
credit unions, given the impact to

one or more areas of performance.

well, and liquidity capital earnings and
growth, which are the four risk categories

outlined in the federal credit union act.

The table on this slide shows how
many categories were triggered for

the eleven hundred and thirty nine
federal credit unions meeting at

least one of those risk criteria.

And as of December thirty first 37
billion or about 87 percent of loan

balances with interest rates greater
than 15 percent were held by these 1139

federal credit unions collectively with
an average interest rate of about 17.

35 percent for those loans
with rates above 15%.

If the interest rate ceiling were
to revert to 15%, a 235 basis point

reduction in average loan interest
rates could lead to as much as 873

of lost future annual interest income
for those federal credit unions.

The adverse impact would be particularly
pronounced for 273 federal credit

unions that are already struggling
with negative earnings, 37 federal

credit unions with low net worth ratios
and 49 credit unions with greater

than 10 percent of their assets and
loans with rates greater than 15%.

Next slide, please.

Since 1987, when the NCA Board first
set the loan interest rate ceiling at

18%, the spreads between the Federal
Credit Union loan interest rate ceiling

and the prime rate have ranged from 6.

5 percent, 6.

50 percentage points and 14.

75 percentage points.

And currently, as noted priorly,
uh, uh, in, in prior slides, the 9.

5 percentage point spread between
the current loan rate ceiling of 18

percent and the current prime rate
is still sufficient to support loan

pricing needs in Federal Credit Unions.

Overall, Federal Credit Unions maintain
sound performance during 2023 with the

current 18 percent loan rate ceiling.

NCUA staff assess that in the current
environment, an 18 percent loan interest

rate ceiling provides federal credit
unions with sufficient risk pricing

ability to manage liquidity, capital,
earnings, and growth, and protects

member access to safe and affordable
credit, and does not require federal

credit unions to incur any additional
operational burden or costs associated

with a change to the loan rate ceiling.

Next slide, please.

In addition to the statutory
considerations, NCA staff also

assessed the interest rate ceilings
impact on a program integral to a

lot of members, which is the Payday
Alternative Loans Program, or PALS.

The PALS program provides federal credit
unions with diversification in their

loan portfolios, but more importantly,
it provides a better alternative to

payday lenders for tens of thousands
of members who need it the most.

The current interest rate ceiling on
the PALS program is 28 percent, which is

determined by adding 1, 000 basis points.

to the interest rate ceiling
when the NCOA sets a higher than

15 percent loan rate ceiling.

However, if the Federal Credit
Union loan rate ceiling reverts

back to the 15 percent statutory
limit, the maximum allowable PALS

rate would also fall back to 15%.

Next slide.

Oh, no, excuse me.

Same slide.

Um, allowing the loan rate ceiling
to revert to 15 percent would

constrain a Federal Credit Union's
ability to apply risk based pricing

for borrowers who currently take
advantage of the PALS program.

And more importantly, reversion of
the interest rate ceiling could lead

to the elimination of PALS lending
if Federal Credit Unions can't price

these loans appropriately for the risk.

And this could result in tens of
thousands of Federal Credit Union members

being driven to other, more expensive
lenders to meet their borrowing needs.

Next slide, please.

In summary, staff recommends the NCOA
Board establish a temporary maximum

loan interest rate ceiling of 18 percent
for the 18 month period effective

September 11, 2024 to March 10, 2026.

Next slide, please.

This concludes our presentation.

Thank you for your time this
morning and we'd be happy to

answer any questions you have.

Chairman Todd Harper: Thank you, Nagi,
for the work of you and your team on

the reconsideration of the Federal
Credit Union loan interest rate ceiling.

I appreciate all your efforts in bringing
the interest rate ceiling for Federal

Credit Unions before the NCUA Board today,
and thank you, Amanda, for being here to

answer any questions that we might have.

As noted in the presentation, the NCUA
Board in January 2023 last authorized

an 18 percent ceiling or the loan
interest rate for federal credit unions

effective through September 10, 2024.

If the NCUA Board does not act today,
the maximum interest rate for federal

credit unions The rate of interest
that they may charge will revert

to 15 percent on September 11th.

Specifically, the Federal Credit Union
Act requires that the rate of interest

a Federal Credit Union can charge
may not exceed 15 percent annually.

But in setting the statutory ceiling,
Congress also incorporated a regular

review process or an escape hatch,
if you will, for the NCWA Board to

reconsider the ceiling and adjust
it under certain conditions after

following certain procedures.

Specifically, the board may for
a period not to exceed 18 months

determine to exceed the statutory 15
percent ceiling after completing the

required consultations, reviewing the
interest rate environment and market

conditions, and completing certain
assessments required by the law.

Here, the NCOA team conducted a really
thorough analysis of recent market

and financial conditions and concluded
that money market rates have risen

over the preceding six month period.

That fact should come as no surprise
to anyone who has monitored our

financial markets and the recent
decisions of the Federal Reserve

Board's Federal Open Market Committee.

The NCOA team also completed its
required consultation with Congress,

the other federal banking agencies.

and the Treasury Department.

I also believe we received
no comments back on that.

Am I correct on that?

Staff 3: That's correct.

Chairman Todd Harper: Finally, the NCUA
team determined whether the prevailing

interest rate levels threaten the
safety and soundness of individual

credit unions with respect to liquidity,
capital, earnings, and growth.

That analysis concluded that lowering
the interest rate ceiling below 18

percent would indeed be detrimental
to a certain number of credit unions.

I want to pause here, because am
I correct in assuming that most of

those credit unions it's because
of their credit card portfolios?

Home loans certainly aren't at
18 percent, or anywhere near it.

Uh, home equity lines of
credit aren't at that rate.

Uh, is this primarily a credit card issue?

Staff 3: Unsecured loans,
primarily credit cards and other

personal unsecured loans, correct?

Chairman Todd Harper: That's helpful.

To that end, the NCUA experts have
recommended that the NCUA Board vote

to temporarily establish a maximum loan
interest rate ceiling of 18 percent for

the 18 month period effective September
11, 2024 through March 10, 2026.

I agree with this recommendation
and will vote for this item.

Before closing, we must always remember
who ultimately feels the effects of

these interest rate ceiling decisions.

The Credit Union System's statutory
mission is to support the credit

and savings needs of all Americans,
especially those of modest means, and

it's those American households that
are under increasing financial stress

from financial pressures the NCUA would
place under additional stress if we

were to raise the interest rate ceiling.

And the NCUA should not cause
unnecessary safety and soundness

risks for federal credit unions by
inappropriately lowering the rate.

This balanced decision is the right
one to protect the financial prospects

of those who use the credit union
system and ensure that the credit

union system remains safe and sound.

That concludes my remarks.

I now hand it over to the Vice Chairman.

Vice Chairman Kyle Hauptman:
Thank you, sir.

Thank you guys for the,
uh, detailed analysis.

So, just to review the history,
1980, that's the most important

year in this entire discussion.

In 1980, they passed the Monetary
Control Act, which raised it from

15 to 12, as the Chairman said,
the maximum rate we could charge.

They've been 12 percent
all through the 70s.

And Congress also gave some
discretion for certain reasons.

The only number in the Federal
Credit Union Act, the only

interest rate, is 15, right?

One, five, kinsei, jyugo in Japanese.

That's it.

It's the only number in there.

If you recall, why did this happen?

Okay, and that's what
drives our decision today.

Because the Volcker Fed was raising
rates to unprecedented levels.

1980, the prime rate, 21,
uh, at the time it was 20.

5.

Later that year it hit 21 point, uh, 21.

5.

Um, the Fed rate was a range of 19 to 20.

Back then they had a one point range.

And so they understood that it was
impossible to extend any credit.

The Fed rates basically
were banks borrow overnight.

You're never going to borrow from a
bank cheaper than the bank can borrow.

That's why it's such short term rates.

So immediately after the Monetary
Control Act was passed in 1980, the

board raised it to a maximum, to 21%,
where it remained for a few years.

Okay, and this was done hand in hand
with Congress and, uh, both anybody that

had a price cap back then was talking to
Congress and that resulted in this bill.

So this is Congress's
intent, the best we can tell.

We know at a time where the prime
rate at the time of passing it was 20.

5, that the 21 percent that NCUA put
it at was adequate and did not back,

um, and was supported by Congress.

So 21 percent when the prime rate was 20.

5 and the Fed, uh, was a range
of 19 That's the context here.

So as the Chairman said, uh, to raise
the rate any time above 15, consultation

with Congress, money market rates have
risen over the last six months, prevailing

interest rates, uh, and that prevailing
interest rates threaten the safety and

soundness of individual credit units.

Uh, if the Board does not act
today, the maximum rate reverts

back to the maximum of 15.

The last time we addressed the interest
rate, the Board requested an analysis

from the General Counsel on whether
a variable rate would be legal.

Although it was determined to
be legal, and I personally think

economically it's the smartest one.

Let it move with markets, not
with what the board decides to do.

But for one thing, any variable rate
that we could possibly enact would

mean a maximum rate well below 15.

I assure you the people arguing
with us would not, uh, be quiet if

we had a maximum rate on anything
unsecured at 12%, let's say, okay?

I don't believe at NCUA we could legally
use a variable rate that would say the

prime rate or even the Fed's overnight
rate plus another 15, 16%, right?

16 percent plus the Fed's overnight rate
today already puts you over the 21%.

That they did in 1980, when the
prime rate was 20 and a half.

It doesn't even make any sense.

So, to everyone who objects to our
current rate cap, what we're voting

for today, and I'm going to vote for
it, this is a matter for Congress.

Once someone reads the actual law
that we at the NCUA will follow,

they arrive at the same conclusion.

It's a matter for Congress, not NCUA.

We're only here to do what
Congress tells us to do.

We're not here to decide what
interest rate cap is ideal.

I say this because many of the people
who've argued for higher rates are not

aware of what Intuit is told to do.

There's only two kinds of people.

People who argue for things like prime
plus 15 and people who've read the act.

Almost every time I ask somebody,
all right, well, if you were in

our shoes, what would you do?

What would be your policy?

It's usually variable.

Again, that's a smarter way to do it.

Um, I said, what would you implement?

The answer I get is
always one that's illegal.

I'll mention that I'm aware
of the negative effects of

government price shedding.

I don't need to be told about that.

I agree with it.

I'm aware that it's usually the least
of these that get harmed when government

interferes in market prices, that
people are going to go to other lending

sources or not have a credit card.

It's hard to operate in
America without a credit card.

And I know you can't even issue one
to some people, uh, if, given their

risk profile, if the, um, Cap is 18.

Uh, currently we, we do not
have evidence, if you go back to

1980, that resembles that period.

Okay?

Um, but of course there are signals that
lowering it would threaten the safety

and soundness of individual credit units.

The 18 percent ceiling provides low
income and CDFI credit units some

headroom above the statutory rate
of 15, and of course that means 10

percent above that is a PALS loan.

For some low income, uh, community
and CDFI credit units, It could

be most of their membership
that would get walloped here.

Uh, with that said, this
is a question for you.

Uh, if the rate were allowed to revert
to 15%, can you discuss how many credit

unions would be impacted from a safety
and soundness perspective, and what

portion would be low income MDI or CDFI?

Staff 3: Certainly, so about 1, 139
federal credit unions would be impacted

from a safety and soundness perspective
to any one or combination of the risk

categories defined in the statute.

And of those, about two thirds or about
759 federal credit unions either have

a low income or MDI designation or
are certified as CDFI institutions.

1, 100 something, that's

Vice Chairman Kyle Hauptman: ballpark a
quarter of the credit unions in America.

Okay, and then the majority of those
are low income MDI or CFI, right?

Okay.

Uh, just an interesting footnote.

I think partly to some entrepreneurs out
there, some technology has helped that

the PALS loans, which were never feasible
for lender or buyer in most cases,

they've made Some entrepreneurs, some
private businesses have created technology

to make it a little more feasible.

So we've seen Increased in outstanding
PALS, both the number, let's see, 18

month period ending last December.

Balance of PALS went from
84 million to 120 million.

That's over 40 percent.

The number of them went from 111, 000.

That's 35 percent.

Um, so that is an interesting,
um, uh, note in all of this.

Um, that concludes my remarks.

I have no further questions.

Thank you.

Board Member Otsuka.

Board Member Tanya Otsuka:
Thank you, Chair Harper.

Um, and thank you, Nagi and
Amanda, and thank you to all the

staff who've been working on this.

Um, from 1987 until now, you know, there
have been economic downturns, including

recession, high inflation, the pandemic.

Yet the credit union system has
been able to grow with an interest

rate ceiling of 18 percent.

Um, you know, my colleagues
have kind of gone through, uh,

some of the history on that.

At the end of 1987, our system
of cooperative credit totaled

160 billion dollars in assets.

Today, as of March 2024, our
credit union system has 2.

3 trillion dollars in assets.

This is evidence that credit unions can
thrive while providing their members

access to credit at the same time.

These reasonable rates Congress
established specific statutory

requirements that the board must consider
before setting the rate ceiling above

15 percent Staffs analysis and due
diligence consistent with the statute

supports keeping the interest rate
ceiling at 18 percent Only in 1980 when

inflation peaked at fourteen point six
percent far higher than it is today

Did the NC way board raise the interest
rate ceiling to twenty one percent?

You know, today, at the same time,
loan portfolio data from our call

reports indicates that consumers
are already feeling squeezed.

So, talking about the borrowers here,
between quarter 1 2023 and quarter 1

2024, credit card balances grew by 6.

6 billion or 9%.

to 80, uh, 80.

8 billion.

This is more concerning when
coupled with the fact that credit

card delinquency rate rose by 54
basis points during the last year.

Furthermore, the delinquency rate
for the other major loan products

offered by credit unions, such
as auto loans, residential real

estate, are also increasing 21
and 19 basis points, respectively.

So um, Nagi and Amanda, um, do you,
Do you anticipate that raising the

interest rate ceiling to 21 percent
could cause the delinquency rate across

loan products to further increase?

And I know in other board meetings
and briefings, we've, we've talked

about, um, you know, how you guys
are watching delinquency rates.

Staff 3: So I can address that
question, uh, Board Member Roscoe.

So, and I'll address it from
a borrowing perspective.

So, with a higher interest rate
ceiling, loans could become more

expensive for borrowers and leading to
potentially increased monthly payments.

And those borrowers, you mentioned,
are already financially stretched, may

struggle to keep up with higher payments,
which could potentially result in higher

delinquency rates, particularly in a
challenging economic environment where

rising costs and inflation, especially
if the unemployment rate also increases.

There are other influencing factors also
to keep in mind that could potentially

also have an impact on the delinquency
rates, and that's the credit union's

underwriting practices and their
assessment of a member's ability to repay,

the loan terms and conditions and how
those correlate to a borrower's capacity

and, and the general economic conditions.

In generally in a strong economic
environment, borrowers may, may be

able to manage higher payments better.

But in weaker economies, even a
modest increase in loan payments

could potentially exacerbate
financial conditions for members.

Okay.

Board Member Tanya Otsuka:
That concludes my response.

Thank you.

Um, and how would in, right, how would
raising the interest rate ceiling to

21 percent affect credit unions members
ability to gain access to affordable

credit, and I think your, actually your
response kind of touched a little bit

on this, um, and affect their mission to
provide credit to those in modest needs?

Staff 3: Certainly.

So, so I'll address it from two points.

Raising the ceiling could theoretically
allow credit unions to enhance their

ability to better, um, is, is a
chairman's office in Washington DC.

And he provides the credit for the
transcript, uh, in a way called

the Transcriptional Advocacy Bill.

And the Transcriptional Advocacy Bill is a
bill that provides the federal government

and the federal agency to provide specific
funding in advance for the concept

of a transcriptional And particularly
in an inflationary environment where

cost of living is already rising
could make credit less affordable

and potentially stretch the financial
resources of lower income members

or those who are already struggling.

Okay.

Closing my response.

Board Member Tanya Otsuka: Thank you.

Thank you.

Um, yeah, I think it's important to
remember that, you know, credit unions

are not for profit organizations,
uh, whose main mission is to provide

credit and financial services to
communities that need it the most.

You know, and instead of aiming to
achieve a particular profit margin or

satisfying shareholder interest, this
mission is really core What credit

unions do, and that should be the most
important consideration for credit unions.

Um, but I think at the same time, you
know, I think we understand, right,

as we've, as we've discussed, um,
the economic conditions, at the one

time, the NCOA board has raised the
interest rate ceiling far, far higher.

Far higher.

Inflation is far higher
than it is even today.

And there are much more positive
signs today than there were back then.

We're talking about a very different
economic environment when the NCUA

board raised the ceiling to 21%.

Um, so for these reasons, I
support maintaining the interest

rate loan ceiling at 18%.

This rate provides more flexibility
above the threshold that Congress

established, and it also allows credit
unions to grow while still being able

to provide credit at a competitive rate
compared to other financial institutions.

Um, so thank you, Chair
Harper and Vice Chair Hopman.

Um, thank you to the staff, and
I'll turn it back over to you.

Chairman Todd Harper: Thank you so much.

Vice Chairman Haltman, is there a motion?

Vice Chairman Kyle Hauptman: Yes, sir.

I move that the board approve maintaining
the current 18 percent maximum loan

interest rate for federal credit
units effective September 11, 2024

through March 10, 2026 as detailed
in the board action memorandum.

Is there a second?

Board Member Tanya Otsuka: Second.

Chairman Todd Harper: There
is a sufficient second.

All those in favor say aye.

Aye.

Board Member Tanya Otsuka: Aye.

Chairman Todd Harper: Aye.

All those opposed say nay.

The ayes have it and let the record show
that the motion passes three to zero.

Samantha: This concludes this item.

If your Credit union could use assistance
with your exam, reach out to Mark Treichel

on LinkedIn, or at mark Treichel dot com.

This is Samantha Shares and
we Thank you for listening.