Retailgentic | Consumer Behavior & Retail Trend

This episode was recorded live at the RetailClub AI Festival in Huntington Beach (Sept 22–24), where Jason Goldberg and I set up shop to record with retail and e-commerce leaders between sessions. You’ll hear a few nods to the festival in the conversation, and if there’s a little extra crunch in the audio, blame the snacks.

We start with a quick tour of every CPG brand Justin has worked for, and the very scientific method he uses to pick the next one. From there it turns into a crash course in how challenger brands actually grow: the brutal economics of the physical shelf, why big brand houses are reshuffling their portfolios, and what it really takes to get into Costco and stay there.

There’s also a snack reveal and a crunch our audio engineer will never forget. Hit play.

Highlights 
  • 𝗧𝗵𝗲 𝘀𝗵𝗲𝗹𝗳 𝗶𝘀 𝘇𝗲𝗿𝗼-𝘀𝘂𝗺: “We haven’t added any square footage into a shelf.” When an emerging brand earns its way in from the innovation aisle, something else has to come out.
  • “𝗜 𝘄𝗮𝘀 𝘄𝗿𝗼𝗻𝗴”: A year ago Justin would have said TikTok Shop would never be a main part of his job. Then came “a tsunami of interest,” and today Wilde runs live selling on TikTok Shop and Whatnot.
  • 𝗧𝗵𝗲 𝗖𝗼𝘀𝘁𝗰𝗼 𝘁𝗵𝗿𝗲𝘀𝗵𝗼𝗹𝗱: Landing a Costco rotation is the moment brands post the hype video. If you miss the sales threshold, you don’t get a repeat, and the regional buyers talk to each other.
  • 𝗦𝗽𝗲𝗲𝗱 𝘀𝗲𝗹𝗹𝘀: “Conversions go up the faster you get delivery.” Justin says ship-from-store is the fastest-growing part of Walmart digital, and if your product isn’t in that store, the conversion you paid Walmart Connect for disappears.
  • 𝗘𝘃𝗲𝗿𝘆 𝘀𝗮𝗹𝗲, 𝗲𝘃𝗲𝗿𝘆 𝗭𝗜𝗣 𝗰𝗼𝗱𝗲: With two years of Amazon sales mapped by ZIP code, Justin can see that barbecue over-indexes in the Southeast and sea salt and vinegar in the Northeast. With AI, building creative for those regions is now quick.
  • 𝗢𝗻𝗲 𝗰𝗲𝗻𝘁𝗿𝗮𝗹 𝗻𝗲𝗿𝘃𝗼𝘂𝘀 𝘀𝘆𝘀𝘁𝗲𝗺: Instead of building agents on top of separate data silos, Wilde built a data lake. Target store data, Roundel media, Shipt, Instacart, and DoorDash data all sit in one place, so a sales lead can ask a small language model what to do next.
  • 𝗧𝗵𝗲 𝗽𝗿𝗼𝗺𝗼-𝘄𝗮𝘁𝗰𝗵𝗶𝗻𝗴 𝗮𝗴𝗲𝗻𝘁: When a retailer’s promotion drops a price on Instacart, one of Justin’s agents spots it through the API and flags it. He then decides whether to push ads to new-to-brand shoppers or pause them for 30 days and let the promo do the work.
  • 𝗨𝘀𝗲 𝘁𝗵𝗲𝗺 𝗮𝗹𝗹: Justin builds mostly in Claude but stays LLM-agnostic, trying Grok, Muse, Kimi, and NVIDIA’s open models. “Don’t let your frame just get put into one.”
  • 𝗗𝗼𝘇𝗲𝗻𝘀 𝗼𝗳 𝗮𝗴𝗲𝗻𝘁𝘀: “I have dozens of agents that I’m working with. That is the new norm.”
I learned more about how CPG actually works in 30 minutes with Justin than I have in years of nodding along when Jason explains it. Grab a bag of something crunchy and enjoy the conversation.

Timestamps:

01:47 Disclosure: Justin is on the ReFiBuy advisory board
02:00 Every CPG brand Justin has worked at, and the spouse test
03:00 How challenger brands grow: from D2C to Walmart, Target, and Costco
03:55 Acquired or spun off: why CPG portfolios are reshuffling
04:10 Turns and the zero-sum shelf
05:10 PopCorners and the protein pivot
06:10 Social commerce is here: TikTok Shop and Whatnot live selling
06:50 Snack reveal: "I was wrong" about TikTok Shop
08:40 Plot twist: chips made of chicken breast (plus the crunch)
10:00 Making it in Costco: pallets, thresholds, and regionality
11:10 The Justin playbook: it starts with Amazon data
12:55 DoorDash comes to Costco, and why Instacart vs. DoorDash isn't zero-sum
14:00 Jason's take: another nail in the coffin for Costco?
15:05 Ship-from-store, speed, and conversion
17:15 Who gives brands better data: Amazon, Walmart, or Target?
18:15 Every sale by ZIP code: flavor geo-targeting with AI
19:15 How AI changed everything: one data lake for Target, Roundel, Shipt, and more
21:35 Walmart's 4.7-petabyte data lake and Code Puppy
23:00 The AI cheerleader and climbing the agent ladder
24:05 Instacart media and the promo-watching agent
26:00 Claude, Grok, Muse, Kimi: use them all
27:45 What's next for CPG: dozens of agents
28:45 Wrap-up

👉 Connect with Justin: https://www.linkedin.com/in/justin-bomberowitz-%F0%9F%90%94-07030414/
👉 Learn more about Wilde: https://wildebrands.com/

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Creators and Guests

Host
Scot Wingo
CEO and Co-founder, ReFiBuy.ai

What is Retailgentic | Consumer Behavior & Retail Trend?

Retailgentic explores consumer behavior and retail trends to help brands and retailers innovate. Join Scot Wingo for expert insights, actionable news, and ecommerce innovation strategies to navigate the future of retail and agentic commerce.