Speak to an Agent

Launching Wednesday, September 30th. Speak to an Agent explores what it really takes to bring AI into large organizations, why AI can't fix a problem you haven't already solved, why real understanding matters more than a polished voice, and why the domain expert who knows how to use AI is becoming the most valuable person in the business.


The show features the leaders, founders, and technologists building and deploying AI at scale, and they get candid about what's working, what isn't, and what changes now that machines can reason, plan, and act at a human level, and sometimes beyond it. If you're responsible for putting AI to work inside your organization, this is a conversation you won't want to miss.


Creators and Guests

Host
Neeraj Verma

What is Speak to an Agent?

Speak to an Agent explores what it really takes to bring AI into large organizations, why AI can't fix a problem you haven't already solved, why real understanding matters more than a polished voice, and why the domain expert who knows how to use AI is becoming the most valuable person in the business.

Featuring the people and ideas shaping the future of CX AI, the innovators, the thought leaders, and those making the decisions. They get candid about what's working, what isn't, and what changes now that machines can reason, plan, and act at a human level, and sometimes beyond it. If you're responsible for putting AI to work inside your organization, this is a conversation you won't want to miss.

Speaker 1:

This is the wildest advanced technology in the history of ever being sold to the most conservative buyer in the history of ever. Possibly the biggest AI lab in the world doesn't even use their own products. They don't even handle their own customer service.

Speaker 2:

The most deadliest creature in the world is a domain expert who use AI. You cannot be that. You will be bulletproof.

Speaker 1:

I actually think we're entering the golden age of consulting.

Speaker 3:

AI isn't magic. It won't fix your problems. It would just make it worse if you do not solve them before.

Speaker 1:

What makes a voice agent work today is not the voice quality, it's the understanding. So we're not vibe coding this stuff, I'll tell you that. We're all carbon agents at this point. Machines that can just talk nicely, but we have machines that can actually reason, understand, plan, and act at a human or by now even superhuman level. I think that that explains the entire AI market.