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Step into the world of storytelling in business. Shawn P. Walchef, Kees Zorge, and Rob Napoli come together for a spontaneous exploration of the industry. Recorded on the fly, this episode captures the essence of candid conversations and unfiltered insights. They discuss the importance of true connections, resilience, and the impact of humanising brands.
Join the trio as they delve into the simplicity and power of podcasting, sharing genuine perspectives on building a successful and resilient business in the digital age. From debunking misconceptions to personal anecdotes, this jam session is a treasure trove of wisdom for entrepreneurs and industry enthusiasts.
Embark on this unscripted journey filled with raw reflections and authentic exchanges. Tune in now to experience the energy and spontaneity of this hospitality jam session firsthand.
Don't miss out! Subscribe, like, rate, and review for more (impromptu) insights from the world of hospitality.
Timestamps:
[00:01:38] Running a podcast on-the-go.
[00:05:23] Earbud etiquette.
[00:09:12] Podcast guest representation.
[00:10:46] The magic of Omniboost.
[00:16:02] Podcasting and Legacy Media.
[00:19:12] Genuine connections and curiosity conversations.
[00:23:22] Frustration leading to business opportunity.
[00:26:21] Explaining OmniBoost to kids.
[00:29:17] Growing a team from 4 to 50.
[00:34:40] Resilience in Business.
[00:35:27] The power of storytelling.
[00:40:15] Wearing a white tank top.
[00:44:35] Networking on LinkedIn.
[00:46:34] Stay curious, get involved.
Quotes:
00:00:25 - "And it's not about being commercial or telling how great we are, but actually sharing the view on where the hospitality is moving towards."
00:08:37 - 00:08:47 - "Yeah. And it's funny because every, at every airport, somebody is like, Oh, are you a content creator? And I was like, yeah, I run a pod. I run a couple of podcasts and they're always like, Oh, I'm a music artist or I have a content creator here. And like, wait, wait, that's all you need to record. I'm like, yeah, I have an H six recorder, three good mics and two iPhones. Like, Oh, I have a lot more stuff now. I was like, yeah, you don't need it."
00:10:46 - "Omniboost has to be in Chicago. Chicago is the Superbowl of technology, of restaurants, of hospitality."
00:13:34 - "They don't have the courage to post it. They don't have the courage to trust Rob."
00:16:23-00:16:33 - "they're charging 5,000, 10,000, $15,000 a month with no guarantee of placement."
00:19:23 - "We will be friends forever. Just you wait and see."
00:21:59 - "Sean, that has been our challenge since the beginning. I don't want to sound arrogant, but we've got freaking amazing tech."
00:25:50 - "What is digital hospitality? Explain it to a six year old."
00:34:02-00:34:12 - "So if that's the competition, and I know that the people that will listen to this, that will watch this, we're a rare breed of people. That it's just, we're never gonna stop until we figure it out. And when we figure it out, we're only gonna make it better. It will never stop. Today is the worst day it will ever be. That's where the fun is, right? That's exactly where the fun is."
00:38:02-00:38:12 - "They care about you and the story. They care about Kees. They care about Adam Harris. They care about Amon Narang and Steve Fredette."
00:45:16 - "No one came to tell our story, so we decided to tell it ourselves."
Connect:
Cali BBQ Media: https://calibbq.media/
Omniboost: https://omniboost.io/
Shawn P. Walchef: https://www.linkedin.com/in/shawnpwalchef/
Kees Zorge: https://www.linkedin.com/in/keeszorge/
Rob Napoli: https://www.linkedin.com/in/robnap/
Rob Napoli: https://www.robnapoli.com/
Check out Shawn’s episode on Hospitable: https://youtu.be/TNRiBnSeL-w?si=BOOjBQ1LCTXheKVL
Check out Rob’s episode on Digital Hospitaity: https://youtu.be/etwbjcegGUE?si=z1t_DNjpSp76Z_qe
Show Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.com
Creators & Guests
Host
Host
What is Hospitable?
Hospitable is a podcast that discusses how to make hospitality MORE human through technology.
Hospitable focuses on discussing the leading challenges facing the hospitality industry and to explore the latest trends, technologies, and best practices that are shaping the industry. Each episode features interviews with hoteliers, restaurateurs, chefs, industry analysts, and other experts who share their insights and experiences on topics such as customer experience, sustainability, innovation, staffing, and more.
Hosted by Rob Napoli
00:00:00:00 - 00:00:16:00
Rob Napoli
And it's funny because every at every airport somebody is like, oh, are you a content creator? And I was like, yeah, I run the podcast. I was like, oh, I'm a music artist, or I have a content creator here, and that's all you need to record. I am like, yeah, I have an H6 recorder, three good mics and two iPhones, like, oh, I have a lot more stuff.
00:00:16:00 - 00:00:17:18
Rob Napoli
And I was like, yeah, you don't need it
00:00:17:18 - 00:00:23:04
Kees Zorge
Rob and you were begging for budget. So if it's not that hard.
00:00:23:06 - 00:00:24:16
Shawn P. Walchef
Yeah no budget see.
00:00:24:18 - 00:00:39:10
Kees Zorge
And it's not about being commercial or telling a rugby arm, but actually sharing the view on where the hospitality moving towards. Yeah. So it's amazing to do based on conversation over. You're actually I don't have to click or you don't. But it also leads to tremendous good business.
00:00:39:15 - 00:00:45:08
Shawn P. Walchef
So one of the reasons why we believe so deeply in long form storytelling, curiosity, conversations.
00:00:45:10 - 00:00:50:04
Rob Napoli
Omniboost is the platform data unification platform podcasts are people unification platform.
00:00:50:06 - 00:01:03:15
Shawn P. Walchef
That’s why we believe in the internet. The way that we do is that if we have the courage to talk about the things that we believe in, the technology that can empower our barbecue business, our hospitality business, yet so many people think.
00:01:03:15 - 00:01:14:04
Shawn P. Walchef
Well doesn’t it have to be professional before it hits the internet?
00:01:14:06 - 00:01:15:07
Shawn P. Walchef
So what did you do?
00:01:15:09 - 00:01:22:08
Rob Napoli
We just got the. We just came in to San Diego CaliBBQ to shoot some great fucking content. And on locations.
00:01:22:10 - 00:01:25:05
Shawn P. Walchef
How did you set up this, you bring your media team?
00:01:25:06 - 00:01:26:08
Rob Napoli
Oh we are the media team
00:01:26:10 - 00:01:29:07
Kees Zorge
Yeah, we brought the media team this guy
00:01:29:09 - 00:01:30:13
Shawn P. Walchef
The media teams right here.
00:01:30:15 - 00:01:32:21
Rob Napoli
All you need is a couple iPhones and a couple mics.
00:01:32:23 - 00:01:38:09
Shawn P. Walchef
But I read an article on google that said, to run a podcast is really difficult.
00:01:38:11 - 00:01:39:14
Rob Napoli
It's not difficult
00:01:39:14 - 00:01:40:19
Shawn P. Walchef
What you got a mic,
00:01:41:01 - 00:01:41:14
Rob Napoli
A mic
00:01:41:20 - 00:01:42:08
Kees Zorge
Mic
00:01:42:10 - 00:01:43:00
Shawn P. Walchef
Mic
00:01:43:01 - 00:01:43:22
Rob Napoli
Couple iPhones.
00:01:43:22 - 00:01:44:12
Shawn P. Walchef
Couple of iPhones
00:01:44:16 - 00:01:45:17
Kees Zorge
Stands.
00:01:45:18 - 00:01:57:06
Rob Napoli
Selfie stands. I mean, all this was super easy and it's fit in a easy backpack and all you need is conversation and cool people it's not hard to run a podcast. It's not hard to create content on your phone like this.
00:01:57:08 - 00:02:03:00
Kees Zorge
Rob and you were begging for budget. So if it's not that hard.
00:02:03:02 - 00:02:05:22
Shawn P. Walchef
Yeah, no budgets see. Yeah, this is a.
00:02:06:00 - 00:02:09:11
Kees Zorge
This wasn't the smartest move. Dennis is watching.
00:02:09:13 - 00:02:14:20
Rob Napoli
I mean, I hey, I fought for the budget I had for this. Fantastic. The second phone
00:02:14:22 - 00:02:16:18
Shawn P. Walchef
The second phone
00:02:16:19 - 00:02:18:16
Shawn P. Walchef
See, that's my second phone. that’s my budget.
00:02:18:20 - 00:02:32:07
Rob Napoli
I had, funny story. We had this, like, little digital recorder. Yeah, we did it. And you could tell the difference between the two. So then we reshot it, and I used his iPhone and everyone's like, okay. Yep. That's the budget for it.
00:02:33:07 - 00:02:34:11
Shawn P. Walchef
Fighting for budget I love.
00:02:34:11 - 00:02:34:22
Kees Zorge
Lot’s of fact that.
00:02:34:22 - 00:02:35:11
Shawn P. Walchef
That’s good time.
00:02:35:11 - 00:02:39:13
Kees Zorge
Now and then loses some stuff. So, the phones are easier.
00:02:39:15 - 00:02:40:21
Shawn P. Walchef
What, who lost one?
00:02:40:22 - 00:02:44:01
Kees Zorge
Oh, if you give him a camera and then hey, where's the case?
00:02:44:03 - 00:02:44:09
Shawn P. Walchef
Ah oh
00:02:44:10 - 00:02:45:03
Rob Napoli
I lost the camera case
00:02:45:10 - 00:02:45:23
Shawn P. Walchef
Oh, we got a story
00:02:45:23 - 00:02:48:21
Kees Zorge
Sorry Rob. I'll keep on bitching about it and then stop
00:02:48:23 - 00:02:49:14
Rob Napoli
I was in Chicago.
00:02:49:17 - 00:02:51:10
Shawn P. Walchef
Okay, let's go back.
00:02:51:12 - 00:02:52:12
Rob Napoli
Interview is in Chicago.
00:02:52:14 - 00:02:53:13
Shawn P. Walchef
This all recording, right?
00:02:53:13 - 00:02:59:12
Rob Napoli
Yeah. This is. Or I'll just go. Wherever I do is when we first start talking, I just turn it on because that's where some of the best content.
00:02:59:16 - 00:03:01:04
Kees Zorge
It's always the best. Yeah, yeah.
00:03:01:05 - 00:03:21:04
Rob Napoli
So interview is in Chicago my first event going to capture content for Omniboost. Yep. And they give me the digital like little DJI recorder. It's to shoot in content and they all come back and I like give it the camera back to whatever other guy has to put away. And he's like, Rob where's the case? It's like, what do you mean where's the case?
00:03:21:06 - 00:03:33:23
Rob Napoli
You have it. He's like, no, I gave it to you as like, fuck that. You have it. And then we look everywhere. I realize I lost it somewhere on the floor in Chicago, so it's gone. And then we were in Nashville. first.
00:03:34:01 - 00:03:43:04
Kees Zorge
Actually, it's going to be quite a long story because you do have a spreads, so you've got your moments, like in a row, then it's okay for a while and then we start losing some stuff again.
00:03:43:09 - 00:03:43:17
Shawn P. Walchef
Okay let’s go
00:03:43:17 - 00:03:57:20
Rob Napoli
Nashville we knew it's a problem because on the plane he won't sit next to you. So this is why when I fly, I wear all black for a very specific reason. In New York I wear all black. This New York, when I fly, I wear all black because I am clumsy. So we're on the plane.
00:03:57:20 - 00:04:04:14
Rob Napoli
He's sitting next to me. I'm on the inside. It's three seats are on the inside. And for whatever reason, my coke's on it. Like there's Coke sitting here.
00:04:04:20 - 00:04:05:19
Shawn P. Walchef
You sit in the middle.
00:04:05:21 - 00:04:11:04
Rob Napoli
He's in the middle. Really? Yeah. We got kind of like we it was a last minute flights We kind of gotcha. That's great.
00:04:11:08 - 00:04:14:00
Kees Zorge
You didn't get all. You didn't look. But he's a bit bigger than I am. Yeah.
00:04:14:00 - 00:04:16:17
Shawn P. Walchef
So you didn't give up? I offer window.
00:04:16:19 - 00:04:18:14
Rob Napoli
He took the middle seat.
00:04:18:16 - 00:04:19:18
Shawn P. Walchef
You're tall too.
00:04:19:19 - 00:04:21:15
Kees Zorge
That's not a problem wasn't a shit flight
00:04:21:16 - 00:04:22:17
Shawn P. Walchef
Yeah. That's hospitable.
00:04:22:17 - 00:04:25:13
Kees Zorge
Of you. Yeah, that's what I hospitality
00:04:25:15 - 00:04:28:03
Shawn P. Walchef
You should you can learn from your founder.
00:04:28:04 - 00:04:48:23
Rob Napoli
Hey, you know what founders mentality. So we're on the flight, and, for whatever reason, I needed to grab something other seatback pocket and a normal human would, like, lift it up and lift the tray up and then grab out what you need. I decided to lean over and try to reach between the tray, and I just hit the coke all over me, and I had to sit in coke for two hour flight.
00:04:49:01 - 00:05:03:09
Rob Napoli
Coca Cola. And he's just like, he just like, had to get a bunch of napkins for me. It's now on every flight, whenever we get our drinks, he's always like, hey, can you get him extra napkins, please? And flight attendant always like what he's like. He can tell you this story right now, but he's going to need the F should after the flight
00:05:03:09 - 00:05:05:12
Rob Napoli
Oh. let me.
00:05:05:14 - 00:05:08:05
Kees Zorge
Usually I'm like, trust me, you'll thank me. You'll thank me.
00:05:08:09 - 00:05:20:06
Rob Napoli
Yeah. And then that same trip, we're in the car, the airport, and I have one of my earbuds in because I was like, I want I listen to music on the right over to.
00:05:20:07 - 00:05:23:06
Shawn P. Walchef
You're half listening to the conversation and half listening to music.
00:05:23:06 - 00:05:27:18
Rob Napoli
ADHD brain. Sometimes I needed sometimes my full attention. When you tune.
00:05:27:18 - 00:05:29:11
Shawn P. Walchef
In, somebody says something interesting.
00:05:29:15 - 00:05:30:13
Kees Zorge
Then it's like a.
00:05:30:19 - 00:05:36:12
Rob Napoli
I hear everything. My brain activates when something interesting happens. Yeah, like I can also sit in a like a restaurant.
00:05:36:12 - 00:05:40:20
Shawn P. Walchef
And I think there should be a whole conversation about earbud. Earbud etiquette. Yes.
00:05:40:22 - 00:05:59:03
Rob Napoli
Well, earbud etiquette. So they get on the plane and I'm looking for the other earbud. I pull out my case, I'm like, oh, shit, I left it in the hotel room, I lost it, the hotel room somewhere. So I only had. So I had to get AirPods. And then that was an excuse to buy new AirPods. And so every time I take them, he's always like, where's you?
00:05:59:03 - 00:06:03:10
Rob Napoli
I the one that got away or I got the flight and what? And he's like, where's your other one?
00:06:03:12 - 00:06:07:01
Shawn P. Walchef
But do you see the lesson in the story that you're telling? Yeah. What's the lesson?
00:06:07:01 - 00:06:09:06
Rob Napoli
Not to wear it. Tune in be fully present.
00:06:09:10 - 00:06:16:17
Shawn P. Walchef
Either fully present to the music or the podcast, to fully present with whoever you're in the car with. I mean, it's 2 or 0. Yeah.
00:06:16:17 - 00:06:19:22
Kees Zorge
Shawn I must admit. It's good for a laugh.
00:06:20:01 - 00:06:21:16
Shawn P. Walchef
It’s good for a laugh.
00:06:21:18 - 00:06:22:15
Kees Zorge
Because.
00:06:22:17 - 00:06:23:06
Shawn P. Walchef
Are you telling me.
00:06:23:08 - 00:06:33:16
Kees Zorge
When you seehim pull out his power bank and the likes and you're gonna make a funny remark? Don't forget the freaking power bank. And then the face goes like this. What no I won’t. Yes he does.
00:06:33:18 - 00:06:37:02
Rob Napoli
I forgot about that. I also left a power bank. Two. I've lost two power banks.
00:06:37:02 - 00:06:37:15
Shawn P. Walchef
Two power bank
00:06:37:22 - 00:06:42:19
Rob Napoli
One I left in a hotel. Room. One I left in an Uber.
00:06:42:21 - 00:06:43:07
Shawn P. Walchef
Really?
00:06:43:12 - 00:06:48:18
Rob Napoli
Yeah. I'm on my third power bank, in the last seven months, and I'm pretty sure that it's broken.
00:06:48:20 - 00:06:58:23
Kees Zorge
But then again, Robbie, the chaos in your brain is testament to the, creativity you bring to the team. So that's the plus.
00:06:59:01 - 00:06:59:13
Shawn P. Walchef
There you go.
00:06:59:13 - 00:07:02:10
Rob Napoli
I appreciate that. And that's like, you know, there's this.
00:07:02:10 - 00:07:05:13
Shawn P. Walchef
Do you have a checklist?
00:07:05:15 - 00:07:09:03
Rob Napoli
In my brain.
00:07:09:05 - 00:07:10:05
Shawn P. Walchef
Like a several.
00:07:10:06 - 00:07:11:12
Kees Zorge
Thousand person.
00:07:11:13 - 00:07:12:20
Shawn P. Walchef
Packing checklist.
00:07:13:01 - 00:07:30:02
Rob Napoli
Oh, no. No, my wife is like, my wife has everything packed out, and she has, like, sticky notes. And she puts on each outfit, and I just, like, throw all the black T-shirts and a couple pairs of black jeans and a few pairs of shorts, and I'm good to go. I probably should have a packing checklist. I do have a podcast checklist, like that's one thing.
00:07:30:04 - 00:07:32:16
Rob Napoli
All this stuff like I'm diligent about.
00:07:32:16 - 00:07:36:21
Shawn P. Walchef
I really hope you don't leave anything here, because that'll make a great story.
00:07:36:23 - 00:07:38:01
Kees Zorge
Most likely.
00:07:38:03 - 00:07:42:15
Rob Napoli
Most likely y'all gonna find something like, this has to be Rob.
00:07:42:17 - 00:07:44:03
Shawn P. Walchef
This got to be Rob. Yeah.
00:07:44:05 - 00:07:50:04
Rob Napoli
But, you know, it's fun. It's good. And, if you notice, we have the same backpack over there.
00:07:50:05 - 00:07:51:00
Shawn P. Walchef
Yeah.
00:07:51:02 - 00:08:06:07
Rob Napoli
which I'm really proud of because, we are on that same trip, and his backpack did not fit in the seat in front. It hit the bump and I could go in. Am I just the perfect. He's like, what is that magic? And I was like, it's this backpack. And so he's like, next time I come, I want on the desk waiting for me.
00:08:06:07 - 00:08:11:12
Rob Napoli
So I ordered one and we walked in, backpack sitting on his desk. There it is. Obvious. Yeah.
00:08:11:14 - 00:08:12:06
Kees Zorge
Thanks again.
00:08:12:06 - 00:08:22:15
Rob Napoli
Yeah, I love it. But that backpack is is amazing because it has a second pocket for all the podcast gear, so it's perfectly laid out. Although I always get stopped at TSA for having my podcast gear.
00:08:22:17 - 00:08:23:01
Shawn P. Walchef
Really?
00:08:23:01 - 00:08:36:00
Rob Napoli
Yeah, because I have it has a laptop sleeve and then I have the cords and the mic and the recorder. And because they're all stacked, usually they always pull my bag and check it like every time. I don't know why. That's the only annoying thing.
00:08:36:02 - 00:08:37:03
Shawn P. Walchef
Podcasting problems.
00:08:37:07 - 00:08:50:00
Rob Napoli
Yeah. And it's funny because every at every airport somebody is like, oh, are you a content creator? And I was like, yeah, I run a podcast. And now I was like, oh, I'm a music artist or I have a content creator here. And like, what wait, that's all you need to to record a mic?
00:08:50:00 - 00:08:56:22
Rob Napoli
Yeah, I have an H6 recorder, three good mics and two iPhones. Like, I have a lot more stuff now. I was like, yeah, you don't need it,
00:08:57:04 - 00:08:59:01
Kees Zorge
Robbie again budgets
00:08:59:05 - 00:09:00:17
Shawn P. Walchef
Budget.
00:09:00:19 - 00:09:03:18
Rob Napoli
Sorry, Dennis. I hope you're not watching this, our CFO.
00:09:03:21 - 00:09:04:09
Shawn P. Walchef
Oh, yeah.
00:09:04:14 - 00:09:05:11
Rob Napoli
I
00:09:05:13 - 00:09:07:10
Shawn P. Walchef
CFOs love content creators.
00:09:07:12 - 00:09:08:03
Shawn P. Walchef
Yeah.
00:09:08:05 - 00:09:09:12
Rob Napoli
Well also
00:09:09:15 - 00:09:10:04
Kees Zorge
Whats this for?
00:09:10:05 - 00:09:12:13
Shawn P. Walchef
What's the ROI for this video?
00:09:12:15 - 00:09:15:01
Kees Zorge
Well, actually,
00:09:15:03 - 00:09:44:15
Kees Zorge
What we've been doing on the podcast and, the guests that have been coming in, like, good vertical representation. So we're very happy with the podcast. Really? Tell me more. we had like to sit, the founder of a muse. We've got the CEO from stayntouch, the chief commercial officer from citizenm, architects, ambassadors or consultants for the bigger logos in the bigger chains.
00:09:44:17 - 00:10:01:06
Kees Zorge
And it's not about being commercial or telling how great we are, but actually sharing the view on where the hospitality is moving towards. Yeah. So it's amazing to do. And yeah, based on conversation over behavior, you're actually either have a click or you don't. But it also leads to tremendous good business.
00:10:01:11 - 00:10:09:16
Shawn P. Walchef
That's absolutely right. Yeah. I mean it's one of the one of the reasons why we believe so deeply in long form storytelling. Yeah. And curiosity conversations.
00:10:09:18 - 00:10:21:00
Rob Napoli
And that's I love that. I love that you use curiosity conversations because that is have the essence of Omniboost is a platform is data unification platform. Our podcast is our people unification platform.
00:10:21:02 - 00:10:22:16
Shawn P. Walchef
People unification. Yeah.
00:10:22:18 - 00:10:28:07
Rob Napoli
So like what I foresee long term. Good. Yeah. So what I see long term is.
00:10:28:09 - 00:10:29:12
Kees Zorge
Going to be new clip.
00:10:29:14 - 00:10:30:18
Shawn P. Walchef
Yeah. Good question.
00:10:30:23 - 00:10:36:09
Rob Napoli
Well and like for example if you know I don't know if we're gonna be at Chicago this year or not, but what do you mean what the.
00:10:36:11 - 00:10:38:01
Shawn P. Walchef
What why not.
00:10:38:03 - 00:10:38:23
Rob Napoli
Just debating
00:10:39:00 - 00:10:40:04
Shawn P. Walchef
Logistics.
00:10:40:06 - 00:10:41:06
Rob Napoli
Well logistics
00:10:41:08 - 00:10:41:19
Shawn P. Walchef
CFO.
00:10:41:21 - 00:10:46:09
Kees Zorge
We got CFO Shawn help us out there.
00:10:46:11 - 00:10:47:12
Shawn P. Walchef
You have Omniboost
00:10:47:17 - 00:10:48:10
Kees Zorge
Dennis.
00:10:48:12 - 00:11:09:02
Shawn P. Walchef
Dennis, if you're watching this, Omniboost has to be in Chicago. Chicago is the super Bowl of technology, of restaurants, of hospitality I didn't believe it myself. This will be our third year going, and we are bringing a team of five. Yeah. So we have a team of five. We already have 14 partners that we're going to be working with and that's outside.
00:11:09:02 - 00:11:22:09
Shawn P. Walchef
That's those are paid partners. We have other partners that we're going to be working with. But Omnibbost like the amount of deals that can be done on the floor, I don't need to tell you guys. I mean, the magic happens when you're there. Yeah.
00:11:22:11 - 00:11:44:07
Rob Napoli
Yeah. And it's great. And we've got the speed. Yeah. And we're balancing all that out because we were in ITB in Berlin, which is amazing. It's like the size of websummit. It's actually bigger than Chicago. Yeah. and it was amazing. We had so many it's so many meetings there. Like this year he gets to, finally, we've been talking about going to the, ATM in Dubai.
00:11:44:09 - 00:12:03:00
Rob Napoli
Okay. And so this year, him and a colleague, our chief sales officer who used to work in Abu Dhabi, are heading over to Dubai as we're looking at opening offices in, the Mena region and also APAC and Singapore. And so, we are trying to figure out what are the best events for the different markets or trying to grow it and whatnot.
00:12:03:00 - 00:12:16:04
Rob Napoli
So yeah, we love going to events, and it's a big part of our strategy because like you are to shoot content there. Like it's such a great way to also just have amazing conversations. I think we had seven, six podcasts done in ITB. We had one scheduled going in there and shooting six.
00:12:16:08 - 00:12:17:11
Shawn P. Walchef
Where did you do them in your booth?
00:12:17:12 - 00:12:20:11
Rob Napoli
Yeah, we did our booth mostly. Yeah. I just brought people in.
00:12:20:13 - 00:12:21:08
Shawn P. Walchef
Did you use iPhones.
00:12:21:13 - 00:12:23:03
Rob Napoli
Yeah. Everyone was roaming around
00:12:23:03 - 00:12:26:04
Kees Zorge
Very easy, supposedly for podcast. It's just you don't need.
00:12:26:04 - 00:12:35:03
Shawn P. Walchef
A lot of I. I interviewed the mayor of a significant town in Bulgaria with an iPhone. Just an iPhone. No microphones. Literally an iPhone on a coffee table.
00:12:35:05 - 00:12:40:03
Kees Zorge
I've been checking a lot of stuff out. But also when you're outside, like, very conversational. cool.
00:12:40:04 - 00:12:56:03
Shawn P. Walchef
We do it all really cool. Just like the whole idea is when we started. I mean, you're here in Spring Valley, we're off the beaten path. We're not in downtown San Diego, we're not in Gaslamp, we're not next to the Pacific Ocean. We're literally in the. If there was a village in San Diego, we are in the village.
00:12:56:03 - 00:13:15:13
Shawn P. Walchef
Yeah, like there's no other bars. There's no other restaurants. But that's why we believe in the internet the way that we do is that if we have the courage to talk about the things that we believe in technology that can empower our barbecue business, our hospitality business, people can travel all the way from the Netherlands to come to Spring Valley to our restaurant.
00:13:15:15 - 00:13:18:10
Shawn P. Walchef
I mean, that's the essence of why we do all this stuff.
00:13:18:15 - 00:13:24:21
Kees Zorge
Yeah, I totally agree. So, yeah, that once again, you're here. Yeah. I mean, you're here.
00:13:24:23 - 00:13:43:11
Shawn P. Walchef
You heard about San Diego, some crazy barbecue media company, and yet here we are. And we're talking about Inara. We're talking about what you guys are going to do in Dubai. What you guys do in the Netherlands, what you do in New York. And yet so many people think, well, does it have to be professional before it hits the internet?
00:13:43:13 - 00:13:50:13
Shawn P. Walchef
To many companies would never do this. They don't have the courage to post it. They don't have the courage to trust Rob.
00:13:50:15 - 00:13:55:01
Kees Zorge
Basically. that's testament to him. Yeah. So it is the typical.
00:13:55:01 - 00:13:57:03
Shawn P. Walchef
But it's a testament to you to believe in him.
00:13:57:05 - 00:14:04:14
Kees Zorge
Yeah. But that's what's what I've been hearing about also about the approaches like the servant leadership being hospitable.
00:14:04:16 - 00:14:05:03
Shawn P. Walchef
Yes.
00:14:05:03 - 00:14:12:11
Kees Zorge
Believe in people. If I were to know it all myself. Yeah. Why would I hire people togethere? Yeah.
00:14:12:12 - 00:14:19:04
Rob Napoli
And that's why I wanted honest. That's why I. When we were here, I was like, I immediately text you as like, hey, you know, I know a bit busy because you haven't been.
00:14:19:04 - 00:14:22:01
Kees Zorge
He's a huge fan by the way.
00:14:22:03 - 00:14:41:01
Shawn P. Walchef
I've been a huge like we find each other. We have the same DNA like the storytellers on Earth. We know each other. People that believe in technology. People believe in taking care of strangers. Like that's what hospitality is. Yeah. For me, it's, you know, for us, the only reason we're in business is because we don't discriminate who comes in our door.
00:14:41:01 - 00:14:46:10
Shawn P. Walchef
If you're hungry and you want food, we're going to do our best to take care of you. And we're going to serve the best barbecue possible.
00:14:46:11 - 00:14:50:00
Kees Zorge
Yes. Yeah. We take the similar approach on the on the platform.
00:14:50:02 - 00:15:06:08
Rob Napoli
Yeah and we love to be able to connect with people. And that's why I ask like we have to I mean, I text you late. It was like last minute. I was like, hey, I know you've been everywhere lately, but like, hey, can we get some time and, you know, rustle up some content and also get some grub and you're like, absolutely like, say less, like, here's my schedule.
00:15:06:08 - 00:15:19:06
Rob Napoli
I was like, perfect, we're doing this business and here we are. And it's that also ability to. And I think you make a great point. Like so many people when we bring up the idea of a podcast, they're like, okay, like give me prep questions and like, I have this thing. It's like now, like we can do it.
00:15:19:06 - 00:15:35:14
Rob Napoli
And like on the question, like from the start, you got the lunch crowd coming in over to another side is this room. But like here we are just shooting content, like we're shooting at the booth, like hotel lobbies, like sometimes even a coffee shop. And it's like people are welcome back. Oh, what's this like? I don't care, like, you guys can listen and like, we're here to shoot content, have a conversation.
00:15:35:16 - 00:15:41:19
Rob Napoli
And I'm just big on, like, the curiosity conversation doesn't need to be scripted and also unscripted. It doesn't. It's not authentic. It's not real.
00:15:41:19 - 00:15:58:12
Kees Zorge
And so that's so what you did in Montreal. That was cool. We just set up, the booth, for, the podcast. And basically people passing by actually get them into the booth. Absolutely. Those were the best conversations. Always the best non script that's coming from the from the heart. Yeah. Really good.
00:15:58:12 - 00:16:00:16
Shawn P. Walchef
Do you have any experience with PR with public relations.
00:16:00:18 - 00:16:01:22
Kees Zorge
None whatsoever.
00:16:01:23 - 00:16:21:16
Shawn P. Walchef
Okay. I just I just did a video this morning about PR and I think there's a lot of things that need to change and need to evolve. the old legacy media of like, how do you get press and media coverage for your brand? And I know just from the friends that I have that run tech companies, they've told me that when they went to go research.
00:16:21:18 - 00:16:21:19
Kees Zorge
Yeah
00:16:21:20 - 00:16:30:09
Shawn P. Walchef
To find out how much the PR companies charge, they're charging $5000, $10,000, $15,000 a month with no guarantee of placement.
00:16:30:12 - 00:16:31:07
Kees Zorge
Yeah.
00:16:31:09 - 00:16:36:23
Shawn P. Walchef
And the placement is even worse because the placements in a legacy media platform that nobody reads.
00:16:36:23 - 00:16:37:13
Kees Zorge
Yeah.
00:16:37:15 - 00:16:51:14
Shawn P. Walchef
Like, oh, well, there's 30,000 subscribers that are all hotel operators and they all run restaurants and you're like, really? Like, do they read the actual email? Did they open the email? Did they see what you know, Omniboost is about? No, no, no.
00:16:51:16 - 00:17:08:13
Kees Zorge
And you can't instill the feeling the DNA based on place on a no. I truly believe so. Hence fully supportive on the initiative studies undertaking with a podcast being out there. And also what you were saying I think that's core to the DNA and what we do.
00:17:08:15 - 00:17:09:05
Shawn P. Walchef
Yeah.
00:17:09:07 - 00:17:15:03
Kees Zorge
We're not that traditional type of guys. So we actually love to go against the grain.
00:17:15:05 - 00:17:25:00
Rob Napoli
And like even, you know, we're out here because we're meeting one of our partners. And you know, a lot of times we have partner meetings. You like have a partner managers now. But like also for like the founder and CEO.
00:17:25:01 - 00:17:26:21
Shawn P. Walchef
You guys do any shows over there?
00:17:26:23 - 00:17:32:13
Rob Napoli
No no we’re going to set up next time because Adam was scik so. Okay. Yeah I was able.
00:17:32:13 - 00:17:34:14
Shawn P. Walchef
Adam I'm disappointed in that
00:17:34:16 - 00:17:44:00
Shawn P. Walchef
Adam has been on our show twice and I had him on early on when the company was just a little tiny company. And Adam had one when it was a bigger company, and now it's like crazy. It's crazy.
00:17:44:00 - 00:17:57:13
Rob Napoli
Yeah, but, like, you know, just that that and also for them, like, they hosted us and we're so hospitable. Opening up their office and they're like flatter to jump on a plane and travel an eight hour trip to New York to grab me and take another six hour flight just to be there.
00:17:57:13 - 00:17:59:03
Shawn P. Walchef
And how many miles is that?
00:17:59:05 - 00:18:00:01
Kees Zorge
A lot of miles.
00:18:00:01 - 00:18:01:12
Shawn P. Walchef
A lot of miles
00:18:01:14 - 00:18:03:03
Kees Zorge
Good for the state, is.
00:18:03:05 - 00:18:04:20
Rob Napoli
8000 total eight nine.
00:18:04:22 - 00:18:09:10
Kees Zorge
91477 office okay.
00:18:09:12 - 00:18:10:05
Shawn P. Walchef
So it's a lot.
00:18:10:06 - 00:18:12:02
Kees Zorge
Yeah, 27 hours straight.
00:18:12:02 - 00:18:18:06
Shawn P. Walchef
27 hours. Wow. Yeah. That's the same address for when I get to Bulgaria my wife
00:18:18:07 - 00:18:20:05
Shawn P. Walchef
San Diego. I don't freaking care.
00:18:20:07 - 00:18:21:13
Shawn P. Walchef
Exactly doesn't matter.
00:18:21:14 - 00:18:25:06
Rob Napoli
Yeah. It's got a Bulgaria like. Heck yeah I want to be in this town.
00:18:25:07 - 00:18:26:09
Shawn P. Walchef
We podcast from the village.
00:18:26:10 - 00:18:27:06
Rob Napoli
Yeah, I love it.
00:18:27:07 - 00:18:29:14
Kees Zorge
Cool. Yeah. Nice.
00:18:29:16 - 00:18:50:21
Rob Napoli
And you know, it's great about this is this type of conversation just went on. It's natural progression into what does it mean to be hospitable. And that's the thesis. And I remember I told them this I remember we talked last time on your podcast about H2H, human to human. Yeah. And one thing I love to discuss with founders like the both of you is you're building businesses and doing these things.
00:18:50:23 - 00:19:07:07
Rob Napoli
What does that mean to build us genuine connections? And why is it so important? And like we we've been discussing it here, but I would love to get your take is I think your perspective of this curiosity conversation is like why does it so meaningful just to like I can have conversations with people like, what do you get out of it?
00:19:07:07 - 00:19:11:15
Rob Napoli
Like, what is it? How does it feed you to just be curious and talk to people?
00:19:11:17 - 00:19:18:12
Shawn P. Walchef
So my one of my favorite quotes is from the great philosopher Winnie the Pooh.
00:19:18:14 - 00:19:21:13
Kees Zorge
The philosophy of poo, read the book. Yeah, yeah.
00:19:21:15 - 00:19:30:12
Shawn P. Walchef
We will be friends forever. Just you wait and see. And we believe that to our core, because so much of the world is transactional based.
00:19:30:15 - 00:19:31:12
Kees Zorge
Yeah.
00:19:31:14 - 00:19:46:12
Shawn P. Walchef
And as you can tell this business wouldn't be here 16 years later. It's lunchtime. It's not busy, but somehow we still exist. Yeah. And the reason we exist is that every stranger that comes in here, our goal is to turn them into a friend for life.
00:19:46:12 - 00:19:47:06
Kees Zorge
Yeah.
00:19:47:08 - 00:19:53:21
Shawn P. Walchef
Our goal is to not only serve the husband, the wife, but for them when they have children, that the children come here.
00:19:54:00 - 00:19:54:17
Kees Zorge
Yeah.
00:19:54:19 - 00:20:17:02
Shawn P. Walchef
And when those children have children, they come here. And that is the root of everything that we do. And that, friends, forever, is something that is why we have curiosity conversations. It's why when we go to a show, we take the time to learn who the person is that's parking the cars, learn who the person is, that's checking the people in those people.
00:20:17:02 - 00:20:25:16
Shawn P. Walchef
If you make it genuine, you would be shocked at these shows. Tens of thousands, hundreds of thousands of people that go there. And the people, they're like, they're invisible.
00:20:25:18 - 00:20:36:13
Kees Zorge
Yeah. Well, it's similar to that. We are in tech, SaaS platform. Yep. So friends for life, business life. Yeah. It's more about the people behind the business.
00:20:36:13 - 00:20:36:18
Shawn P. Walchef
Ofcourse
00:20:37:01 - 00:20:54:03
Kees Zorge
So and that's why you want to understand also when you go to a hotel or restaurant who's operating from desk, what are they you're running into, be curious about them. And then technology is a means to an end. Yeah. It's not the what is it. How do you say it's not the end shouldn't be the end results.
00:20:54:05 - 00:20:59:22
Kees Zorge
Correct. It's it's a facilitator. It's necessary. But it's always about people.
00:21:00:00 - 00:21:00:23
Shawn P. Walchef
It's incredible.
00:21:01:01 - 00:21:06:01
Rob Napoli
Yeah. That's one of our kind of core mindsets is that like kind of front line obsession. Right. We're obsessed with.
00:21:06:02 - 00:21:07:04
Kees Zorge
Oh yeah.
00:21:07:06 - 00:21:25:00
Rob Napoli
That's what I love getting to be out on location doing these things because we're obsessed with if you're using our technology and to be fair, many people don't always know they're using our technology because we're integrating different systems like the POS system to the PMS or the POS accounting. They don't know that it's our integration that's making sure that the person who runs the books at the end of the quarter is cleaning up.
00:21:25:00 - 00:21:34:01
Rob Napoli
But what we want to know is it making their life easier or more difficult because there's tons of problems that can happen in that. For us, it's so important to be front line.
00:21:34:03 - 00:21:49:00
Shawn P. Walchef
Well, that's why it's even more important if the tech is so good that people don't know the brand, or they don't know that it's using it, they need to know the humans. Yeah, yeah. Because if they don't know the humans, then they're not going to recommend you to someone else because it's working so well.
00:21:49:02 - 00:22:14:14
Kees Zorge
Shawn that has been our challenge since the beginning. Yeah, I don't want to sound arrogant, but we've got freaking amazing tech. Yeah, but, it's so good. That's let's say 80% of the people don't even know we exist Yeah, and that's cool as a testament for the tech, but the challenge for, logo or brand perspective is a bit more difficult.
00:22:14:16 - 00:22:34:02
Shawn P. Walchef
Well, I think that's why what we're talking about here, why we do the work that we do, is through those customer testimonials. Because even if the testimonial is listen, Omniboost is so good, we don't even know that we use it like just an executive saying that is everything that you need to. Yeah, because everyone else is selling bullshit.
00:22:34:04 - 00:22:42:15
Shawn P. Walchef
They're all selling a lot of air. This is our this is our product roadmap. These are the things that we're going to do. This is how we're going to make you better. And people are like, all I care about is my problem.
00:22:42:16 - 00:22:42:23
Kees Zorge
Yeah.
00:22:43:03 - 00:22:48:14
Shawn P. Walchef
And you're telling me working with you, you actually remove problems for me? Like I need more of that in my text.
00:22:48:14 - 00:22:49:21
Kees Zorge
Yeah. Yeah.
00:22:49:23 - 00:22:50:17
Shawn P. Walchef
Absolutely.
00:22:50:18 - 00:23:11:18
Kees Zorge
Given, what we spoke about earlier, how we grew quite fast from 4 to 50. Yes. Still we are growing. So, I would be a blatant liar stating that we aren't facing problems ourselves. but that's always what you were referring to rest of front line obsession, the insurgency. Fix that shit. Be customer facing, solve that.
00:23:11:20 - 00:23:14:13
Shawn P. Walchef
It's hard. I mean, at every stage, right?
00:23:14:14 - 00:23:15:03
Kees Zorge
Yeah.
00:23:15:05 - 00:23:15:18
Shawn P. Walchef
At every stage.
00:23:15:18 - 00:23:16:09
Kees Zorge
Also fun.
00:23:16:15 - 00:23:44:17
Shawn P. Walchef
It's fun. It's, you know, back to the PR for me, you know, making the video about how broken PR is and how broken legacy media is, why we're creating the company that we're creating. The frustration leads to the opportunity. Yes. It's like I'm so frustrated talking to friends of mine that run companies that are wasting money or not getting what they want out of the PR side or the legacy media.
00:23:44:21 - 00:24:03:18
Shawn P. Walchef
It's like, do it yourself. Like you don't have to pay us, but like literally, please just do it yourself. Yeah. Make the mistakes. Learn how to do it, own it. Because if you start now in 2024, what do you think is going to happen in 2029? In five years, are we going to be doing less content, less storytelling?
00:24:03:18 - 00:24:04:02
Kees Zorge
Oh no
00:24:04:02 - 00:24:13:14
Shawn P. Walchef
No, It like remove the platform. The platform doesn't matter. Call it a podcast, call it a video, call it a blog. All we're talking about is having conversations, the.
00:24:13:17 - 00:24:14:16
Kees Zorge
Conversational
00:24:14:17 - 00:24:18:08
Shawn P. Walchef
That we love. Yeah. If you want to have the conversation, the why aren't you recording it?
00:24:18:11 - 00:24:44:04
Kees Zorge
Yeah. That's true. True. Right. For us being a Dutch company, you're normally more, down to, it's not down to word, but you know what I mean. Not that very outgoing. Yes. So it was a mindset switch, and Rob was like, wide of, while telling the world what we're doing and loved what you said about the PR stuff.
00:24:44:06 - 00:24:57:02
Kees Zorge
Omniboost was built because of a pure frustration level. Yeah. As we tried a lot of excuse my French again, shit didn't work. We just decided we're going to build it ourselves.
00:24:57:02 - 00:24:58:05
Shawn P. Walchef
Yeah.
00:24:58:07 - 00:25:03:03
Kees Zorge
It's where we are today. 80 countries, well over 5000 integrations.
00:25:03:03 - 00:25:03:20
Shawn P. Walchef
5000 integrations.
00:25:03:20 - 00:25:06:04
Kees Zorge
And it's and counting.
00:25:06:06 - 00:25:07:16
Rob Napoli
Just getting started.
00:25:07:18 - 00:25:13:16
Shawn P. Walchef
So I have a question. Omniboost Explain it to my son, who's seven years old.
00:25:13:18 - 00:25:14:14
Kees Zorge
Explain it to yours.
00:25:14:14 - 00:25:19:05
Shawn P. Walchef
My son is seven years old. Explain it to a seven year old. What does Omniboost do?
00:25:19:06 - 00:25:28:12
Kees Zorge
We are at the core essence, a google translate for hospitality, a power plug or a network switch for hotels.
00:25:28:16 - 00:25:29:21
Shawn P. Walchef
He's lost.
00:25:29:23 - 00:25:31:00
Kees Zorge
He’s lost.
00:25:31:01 - 00:25:33:07
Rob Napoli
So that's why I explain is, if.
00:25:33:07 - 00:25:36:03
Kees Zorge
I go for a dangerous for data unification platform, he's going to be.
00:25:36:03 - 00:25:39:21
Shawn P. Walchef
Like, so I need you.
00:25:39:23 - 00:25:59:04
Shawn P. Walchef
Somebody asked me on one of their shows. A good friend of mine, Jeff Fenster, he runs, he actually just launched a show. An entrepreneur. He is, assemble company. but he asked me, what is digital hospitality? Explain it to a six year old. and I couldn't explain it. And I've been thinking about the question ever since because explaining it to a six year old, it's a challenge.
00:25:59:05 - 00:26:00:01
Kees Zorge
It is.
00:26:00:03 - 00:26:10:21
Shawn P. Walchef
And we get obsessed with our own lingo of like, it's a PMS, it's digital hospitality, like we say, all the things that we need to say in the trade shows. In the publication. But it's like, what the fuck do you do?
00:26:10:23 - 00:26:12:13
Shawn P. Walchef
Yeah, like, so tell me what?
00:26:12:13 - 00:26:16:07
Kees Zorge
Very true, because I'm actually getting warm right now is like.
00:26:16:09 - 00:26:20:19
Shawn P. Walchef
I didn't know what I so here's so here's.
00:26:20:21 - 00:26:21:15
Rob Napoli
Here's how I will be explain.
00:26:21:20 - 00:26:23:06
Shawn P. Walchef
Awareness to a caveman.
00:26:23:08 - 00:26:38:06
Rob Napoli
So here's explain to your son is if he goes to school, right. He goes to school and you know, I'd say, you know, when you're at school, you have conversation, you're teachers, you're learning stuff, you're adjusting information. You're talking about the kids at the playground. And then the day when your parents ask you, how is your day?
00:26:38:06 - 00:26:39:19
Rob Napoli
How hard is it to remember all that?
00:26:39:23 - 00:26:40:15
Shawn P. Walchef
Yeah.
00:26:40:17 - 00:26:54:18
Rob Napoli
That's what we do. We help you remember all that because we're capturing that data and then sending it back to a place where it's stored. So we're actually helping you recall information. So all those conversations you're having that is being subconsciously, say, being saved in the back of your mind, we help you capture that so that you can go back and look at it.
00:26:54:20 - 00:26:55:16
Shawn P. Walchef
That's really good.
00:26:55:19 - 00:26:57:21
Kees Zorge
Yeah. We help them learn. Yeah.
00:26:57:23 - 00:26:59:18
Rob Napoli
That's how I explain to a six year old
00:26:59:18 - 00:27:02:03
Kees Zorge
Thanks Rob. Right there in the equity story. Yeah yeah.
00:27:02:09 - 00:27:04:08
Shawn P. Walchef
Absolutely. Yeah 100%.
00:27:04:10 - 00:27:08:12
Kees Zorge
But ladies and gentlemen Robbie you're not this.
00:27:08:13 - 00:27:09:02
Rob Napoli
Is that that's.
00:27:09:02 - 00:27:11:05
Shawn P. Walchef
How was your day. What how was your day?
00:27:11:06 - 00:27:12:14
Rob Napoli
My day today so far.
00:27:12:16 - 00:27:14:15
Shawn P. Walchef
How do you recall your day?
00:27:14:17 - 00:27:34:18
Rob Napoli
I capture moments like I remember, like specific moments. for example, we had a great conversation this morning over coffee. And it was in that moment of like, you know, when you had that first sip of coffee and it's like it's hitting. It was like that. And so that was like, I turn on moment of like we were talking about, a big challenge that we're facing internally on alignment and something that were that big challenge.
00:27:34:18 - 00:27:52:21
Rob Napoli
But it's something we're really working on. And it was a great conversation because we went like 15 minutes of just like, all right, no bullshit ideas and we pummel them and then 50% like, Holy shit, I think we kind of solved it. It was like, what's the mission? Just really, alignment of,
00:27:52:23 - 00:27:53:23
Kees Zorge
For today, we're.
00:27:54:01 - 00:28:11:14
Rob Napoli
Yeah. This morning, the people just some of the people in alignment of, like, Noem, me, in Apache support and just aligning it with our, our teams and and where all the operational pieces need to be to have all the plugs in place. And it was just like we just kind of wrapped up on that. And that was like that to me was a big moment this morning.
00:28:11:16 - 00:28:19:12
Rob Napoli
and how I like those are the things that I remember that I remember that conversation because the coffee that I was having, it was just like that, that moment of like I was getting energized.
00:28:19:14 - 00:28:22:00
Shawn P. Walchef
How do you build alignment with the team?
00:28:22:03 - 00:28:47:11
Kees Zorge
Build alignment, actually be there together with the team. That's my core challenge right now to understand that I've got a frontline obsession. So it's always about the customer being there, but simultaneously also, I've got to get another job and be more on the high level and be more strategic. So that's where I'm frequently getting my ass kicked by coaches and the likes guys, those guys.
00:28:47:11 - 00:29:09:22
Kees Zorge
Guys stop, working on the business. What I am doing is removing the ego. excuse me for taking some strong language here, but I fucking hate ego. Yeah, we're a team. And whether you're in the leadership team, whether you got a C title or none of the. You're the chief marketing officer, I don't think it's the same mission.
00:29:10:00 - 00:29:35:06
Kees Zorge
It's the same insurgency. And I think that's my major objective right now. Growing from a team from 4 to 50, most likely towards a hundreds, making sure we've got that DNA. Yeah. Yes. Except that things will change. We need to have some structures. And as a be in place etc. but those shouldn't be leading to business. Yeah, the business is being hospitable and have that core essence even if we go public for instance.
00:29:35:06 - 00:29:40:12
Kees Zorge
Yeah, things will change, but I don't want the DNA to change. That's my core mission.
00:29:40:14 - 00:29:55:09
Shawn P. Walchef
It's tough. It is. It's never been more challenging. And it starts once you recruit and once you on board because once they're on board, it's like, how do you reinforce the mission in remote work environments, right?
00:29:55:09 - 00:29:55:17
Kees Zorge
Yeah.
00:29:55:21 - 00:30:09:05
Shawn P. Walchef
Like you don't have HQ where everyone's come and like this is a global problem. Yeah. Google has the problem. Apple had like we're all going through, you know, where the pandemic has put us. And it's a challenge
00:30:09:06 - 00:30:25:00
Kees Zorge
Shawn there are also so many beautiful opportunity you share with people who you interact with. But we learned quite, early on you don't have to be in hospitality to be a team member on our level. Yeah. it's about your character. It's your willingness to learn, your eagerness.
00:30:25:00 - 00:30:25:13
Shawn P. Walchef
To buy in.
00:30:25:13 - 00:30:55:13
Kees Zorge
To them. Yeah. And that's so cool seeing guys who are struggling on school but actually excel on the support level and put them in their power and help them grow. that's the coolest thing to see happening within your own company. Yeah, it's so much fun. And also whilst we grow, we've had people in certain places where at some point it wasn't enough anymore, but there's always another type of space of possibility to contribute to the company.
00:30:55:13 - 00:30:59:16
Kees Zorge
But you need to leave ego behind. We're all serving the business.
00:30:59:18 - 00:31:27:18
Shawn P. Walchef
Yeah, I think, you know, for me, thinking about the creator economy, the media company that we're building the back to the problem and to the opportunity, the fact that a restaurant here in Spring Valley works with people in Denmark. Lucas, who does music for our podcast for other clients podcasts. We have someone in the Philippines, JC, who edits video, like my producers in Portland.
00:31:27:18 - 00:31:30:05
Shawn P. Walchef
My writer and other producers in Houston.
00:31:30:06 - 00:31:30:20
Kees Zorge
Cool.
00:31:30:22 - 00:31:49:10
Shawn P. Walchef
We're here in Spring Valley with a restaurant. Like with a restaurant, we still have, you know, Pitmasters and host and manager all the standard things. But what are we doing on top of our restaurant? It's building a media company which actually can build us a more sustainable and profitable business into the future.
00:31:49:11 - 00:32:11:08
Kees Zorge
Yeah, well, I like what you do is like, take a different angle. Yeah, actually run the restaurant business and then focus on, the media company. Yeah. And, you know, that's something that we do as well. We don't want to be, mediocre. Correct. So it's always take different routes. Kick some miles were added, have some fun there.
00:32:11:10 - 00:32:24:00
Kees Zorge
But that's really that's and yeah. What you were saying about remote and the likes. We've got people all over the world. Yeah I made a classic mistake. What do we do with control? There's no control. There's no such thing as control.
00:32:24:00 - 00:32:26:08
Kees Zorge
No you can't control.
00:32:26:08 - 00:32:29:04
Shawn P. Walchef
And even if they were in the four walls, you still can't control people.
00:32:29:05 - 00:32:31:04
Kees Zorge
Correct. Culture Yes. Control No.
00:32:31:09 - 00:32:34:00
Shawn P. Walchef
Yeah.
00:32:34:01 - 00:32:38:06
Rob Napoli
Well, I know that we could probably sit here and talk for hours, and,
00:32:38:08 - 00:32:40:19
Shawn P. Walchef
I think this is a digital hospitality episode.
00:32:40:21 - 00:32:44:03
Rob Napoli
Yeah, I think so. This is this becomes both really.
00:32:44:06 - 00:33:05:04
Shawn P. Walchef
I think this is a digital aspect, and our audience will appreciate it because they've come with us from when we started in 2017 from behind the smoked, you know, interviewing executives that run the farmers insurance open on a golf cart. You know you name the event. We've covered musical festivals. You've covered golf tournaments.
00:33:05:06 - 00:33:28:12
Shawn P. Walchef
we've interviewed the CEO of toast at the sales kickoff with 1300 people. we've done so many cool things. And for you Kees to come all the way out here and Rob coming back like this is the thesis that work like this is the thesis at work. And the people that listen to our show, they know that no one's coming to tell their story.
00:33:28:14 - 00:33:41:09
Shawn P. Walchef
like, you can start right now. And if you start, you can build something really cool, but it won't. You know, I just heard I just post I don't know if you saw the video that Jesse Hartzler posted now about podcasts.
00:33:41:11 - 00:33:42:00
Rob Napoli
I was in yet.
00:33:42:00 - 00:33:52:02
Shawn P. Walchef
So 2 million podcasts on the Apple directory. Yeah, 25% 500,000 podcast one episode. And they quit.
00:33:52:04 - 00:33:54:15
Kees Zorge
And they quit. So no great one episode.
00:33:54:15 - 00:34:15:06
Shawn P. Walchef
Yeah, 60%. Not even published ten episodes. And then they quit. Wow. So if that's the competition, and I know that the people that will listen to this and we'll watch this, we're a rare breed of people, that it's just we're never going to stop until we figure it out. And when we figure it out, we're only going to make it better.
00:34:15:06 - 00:34:18:17
Shawn P. Walchef
Yeah, it will never stop. But today is the worst day it will ever be.
00:34:18:17 - 00:34:19:20
Kees Zorge
That's where the fun is, right?
00:34:19:20 - 00:34:20:21
Shawn P. Walchef
That's exactly where the fun.
00:34:21:00 - 00:34:22:21
Kees Zorge
And show is. Tomorrow and resilience.
00:34:22:21 - 00:34:23:12
Shawn P. Walchef
Tomorrow will.
00:34:23:12 - 00:34:26:23
Kees Zorge
Be better. No, I totally agree. But whatever business you run.
00:34:26:23 - 00:34:28:01
Shawn P. Walchef
Whatever business you run.
00:34:28:01 - 00:34:40:06
Kees Zorge
And it's be curious, be resilient. You don't get it right from the start. Yeah. It's bullshit. You can read all the fricking books that you want. Yeah, it's you and your team. Yeah.
00:34:40:06 - 00:35:00:00
Rob Napoli
And doing it right. Putting in the work. Because life comes at you fast and you have to just go through it. You have to just try. And it's not scary to get in front of a camera. It's scary to tell your story. It's scary to find a topic and just rap on it and feel like you might say the wrong thing, but it's that curiosity in the conversation that when you build it and do it, it just it magic happens, right?
00:35:00:00 - 00:35:05:08
Kees Zorge
Like I but that's one thing that I still need to learn, like keynotes, just like that. Okay.
00:35:05:10 - 00:35:06:22
Shawn P. Walchef
So what do you know?
00:35:07:04 - 00:35:10:15
Kees Zorge
Your keynote a la la la la la la la la la. Are you worried? I don't know.
00:35:10:17 - 00:35:11:11
Shawn P. Walchef
What are you worried about?
00:35:11:11 - 00:35:14:19
Kees Zorge
I, really don't know. You want to. I want to know it's getting better.
00:35:14:23 - 00:35:16:13
Shawn P. Walchef
You wanna know the answers is?
00:35:16:13 - 00:35:17:04
Kees Zorge
Yeah.
00:35:17:06 - 00:35:19:18
Shawn P. Walchef
I'll tell you the answer to keynotes. Tell a story.
00:35:19:19 - 00:35:21:04
Kees Zorge
Tell a story. Yeah.
00:35:21:06 - 00:35:49:15
Shawn P. Walchef
The problem with keynotes and the problem with speeches and the problem with podcast is we get there with an objective and back to the PR angle and media people to this is what the content is supposed to be. Yeah. Tell us a fucking story. Tell us a story. And in that story there's a lesson. And the better that you get, this is the real trick, the better that you get at telling the same story that has a good lesson that becomes the story that your team shares.
00:35:49:17 - 00:36:06:21
Shawn P. Walchef
That's the story that your customer share. Find the story. Learn the story. You know. Think about Netflix when a comedian, Jerry Seinfeld, Chris Rock, Kevin Hart, when they get on their Netflix special, how many times have they told the joke?
00:36:06:23 - 00:36:07:23
Kees Zorge
10,000 times
00:36:07:23 - 00:36:23:22
Shawn P. Walchef
They've iterated on which word to use, which adjective to use, how to say it, how loud to say it, when to pause. That's all a keynote is. Yeah, think about like a preacher. Think about somebody that, you know, a politician like the great orators.
00:36:23:22 - 00:36:24:11
Kees Zorge
Yeah, yeah.
00:36:24:12 - 00:36:26:22
Shawn P. Walchef
All storytelling. Yeah.
00:36:27:00 - 00:36:27:10
Shawn P. Walchef
Well, actually.
00:36:27:11 - 00:36:28:04
Shawn P. Walchef
Nobody wants
00:36:28:10 - 00:36:44:20
Kees Zorge
Think that's what it is like, you basically get an objective and be not conversational. It's like, tell x, y, z. Yeah. And when you start, we're actually when I start talking is like fuck that shit. But when you tell I'm not a true believer, but.
00:36:44:22 - 00:36:48:14
Shawn P. Walchef
Even more, more believable, it's your story. Yeah. Well. Holy shit.
00:36:48:14 - 00:36:50:21
Kees Zorge
It is your story I let you advance.
00:36:51:02 - 00:36:52:17
Shawn P. Walchef
What do you need? Like, I don't need to prep.
00:36:52:20 - 00:36:54:05
Kees Zorge
Yeah, I actually.
00:36:54:07 - 00:37:07:00
Shawn P. Walchef
What do I need to prep? Yeah, I lived it. Yeah. People want to know about how do we how do we get a deal with toast? How are you on the toast customer advisory board? How did you get invited to the IPO with toast? Yeah, well, let me tell you a story. Yeah, let me tell you a story about
00:37:07:02 - 00:37:08:21
Shawn P. Walchef
Fear is gone Thank you Shawn
00:37:08:22 - 00:37:21:08
Shawn P. Walchef
Me and my general manager unboxing toast equipment and putting it on a podcast and putting it in on LinkedIn. And now we have a toast. I'm the toast unboxing guy. Cool. But there's no reason to ever. You're in your head
00:37:22:17 - 00:37:30:07
Kees Zorge
I totally agree but it's also I of course I believe the Omniboost story, but it's it was dry. It's not.
00:37:30:07 - 00:37:31:01
Shawn P. Walchef
It's you
00:37:31:01 - 00:37:32:06
Kees Zorge
Who I want to be. Yeah,
00:37:32:10 - 00:37:33:19
Shawn P. Walchef
it's you and the story. Okay, cool.
00:37:33:19 - 00:37:34:23
Shawn P. Walchef
And it's it's a problem.
00:37:34:23 - 00:37:35:06
Kees Zorge
So.
00:37:35:07 - 00:37:36:00
Shawn P. Walchef
And I'll be honest,
00:37:36:04 - 00:37:40:07
Kees Zorge
Ladies and gentlemen, I just have my fright session.
00:37:40:09 - 00:37:59:17
Shawn P. Walchef
I will be honest with you, because we've done this show, Digital Hospitality, you know, since 2017. And I've been fortunate to meet so many incredible tech, specifically tech founders. And the problem that they have, because a lot of them have, you know, an engineering background, a lot of them aren't extroverts. We're on a podcast and they're learning how to tell their story.
00:37:59:21 - 00:38:09:03
Shawn P. Walchef
But a big problem that they have is that they want the product to win. They want the product to speak for itself, and no one gives a shit about the product.
00:38:09:03 - 00:38:11:06
Kees Zorge
They took care of our journey. The story. Yeah,
00:38:11:08 - 00:38:27:06
Shawn P. Walchef
They care about Kees. Yeah, they care about Adam Harris. They care about him honoring and Steve for that. Yeah. And like, the more that Amon and Steve get out in front of content and start to tell their story instead of waiting. And it's harder as a publicly traded company, there's a lot more stakeholders.
00:38:27:08 - 00:38:29:04
Kees Zorge
So governance, a.
00:38:29:06 - 00:38:37:05
Shawn P. Walchef
Lot of different stories you have to tell. But ultimately, I mean, think of the greatest entrepreneurs of all time. We know who they are.
00:38:37:10 - 00:38:39:23
Kees Zorge
Yeah. And obviously what drove the brand. Yeah.
00:38:39:23 - 00:38:45:09
Shawn P. Walchef
But if you look on social media, does the entrepreneur or the brand have more followers every single time?
00:38:45:09 - 00:38:47:16
Kees Zorge
The entrepreneur, that's what we see on LinkedIn as well. Yeah.
00:38:47:17 - 00:38:48:14
Rob Napoli
And I was gonna say that was one.
00:38:48:14 - 00:38:49:06
Shawn P. Walchef
Every single time.
00:38:49:06 - 00:38:50:18
Rob Napoli
Yeah. We've been driving for because.
00:38:50:20 - 00:38:55:17
Shawn P. Walchef
No one wants to hear from Microsoft. No one wants to hear from LinkedIn. No one wants to hear from Apple.
00:38:55:17 - 00:38:57:02
Kees Zorge
Yeah, true they do.
00:38:57:07 - 00:39:02:08
Shawn P. Walchef
But do they really want to hear from the person? Like even more so all the humans within the organization.
00:39:02:08 - 00:39:02:23
Kees Zorge
Yeah.
00:39:03:01 - 00:39:04:12
Shawn P. Walchef
You're like, oh my god, I know someone at Apple.
00:39:04:12 - 00:39:05:16
Kees Zorge
Yeah, I follow him.
00:39:05:16 - 00:39:07:08
Shawn P. Walchef
He puts all this cool stuff out.
00:39:07:08 - 00:39:07:14
Kees Zorge
Yeah.
00:39:07:20 - 00:39:11:09
Shawn P. Walchef
We're I know someone at GoPro, like, would you name the brand whatever the brand is? Yeah.
00:39:11:10 - 00:39:17:15
Kees Zorge
Humanize it. That's something that we also do. And we really want to establish this like it's not Rob's gameStop.
00:39:17:17 - 00:39:18:07
Shawn P. Walchef
It's all of.
00:39:18:07 - 00:39:19:12
Kees Zorge
It's Omniboost. we are team
00:39:19:14 - 00:39:29:02
Shawn P. Walchef
Every single every single sales rep is in marketing. And every marketing person is in sales. Yes, we're and we're all in and we're all in storytelling.
00:39:29:02 - 00:39:30:08
Kees Zorge
Guys, listen.
00:39:30:10 - 00:39:31:08
Shawn P. Walchef
Yeah. That's I.
00:39:31:11 - 00:39:32:08
Shawn P. Walchef
Was a company memo.
00:39:32:13 - 00:39:32:20
Shawn P. Walchef
I don't.
00:39:32:21 - 00:39:36:11
Rob Napoli
Remember I think somebody wrote a book on that one point in time. I don't.
00:39:36:11 - 00:39:37:09
Kees Zorge
Know, I don't know the guy.
00:39:37:10 - 00:39:47:09
Shawn P. Walchef
I don't what's it called. Oh wait. Hold on I've got a question. Yeah. So I was doing my due diligence and I heard both of your interviews, like, actually the one interview did you have two interviews.
00:39:47:11 - 00:39:52:01
Rob Napoli
With him with Kees? Yeah, one on The Bare Necessities, my other podcast, and then one on our podcast. Okay.
00:39:52:01 - 00:39:59:01
Shawn P. Walchef
Perfect. That's in both. Yeah. So you got hired because you wore a white tank top to the interview.
00:39:59:03 - 00:40:02:07
Rob Napoli
No. Yes. That right. So the so no I did it.
00:40:02:12 - 00:40:05:06
Shawn P. Walchef
You were white tank top to the interview
00:40:05:08 - 00:40:05:17
Kees Zorge
With you.
00:40:05:17 - 00:40:06:18
Shawn P. Walchef
Nothing on the interview.
00:40:06:18 - 00:40:07:14
Rob Napoli
That's how we did it.
00:40:07:14 - 00:40:09:02
Shawn P. Walchef
So that was when you first met him.
00:40:09:02 - 00:40:11:21
Rob Napoli
Second time. First time I met I was this is.
00:40:11:21 - 00:40:12:18
Kees Zorge
Yeah, I can I
00:40:12:21 - 00:40:14:20
Shawn P. Walchef
Ssee I wanted to clear this up because there was.
00:40:15:00 - 00:40:17:18
Kees Zorge
A my school. We were running a catalyst program. Yeah.
00:40:17:21 - 00:40:18:05
Shawn P. Walchef
What a.
00:40:18:05 - 00:40:42:11
Kees Zorge
Catalyst program. Dutch company wants to go to the States, blah blah blah. The tips and tricks, do's and don'ts, right? So I was like, that's never going to happen to me. every freaking wall I managed to hit. Yes. And, and learn from. But then there was a session about, marketing telling your story. I read a guy called Rob Napoli, and he appeared like.
00:40:42:16 - 00:40:44:06
Kees Zorge
And Rob is Rob, right?
00:40:44:06 - 00:40:46:02
Shawn P. Walchef
You get all that's all you get.
00:40:46:04 - 00:40:56:13
Kees Zorge
And I was like, I fucking love this guy. This is cool. This is cool. The vast majority was like, we're not sure. And we immediately.
00:40:56:15 - 00:40:57:10
Rob Napoli
I came in hot
00:40:57:10 - 00:40:58:23
Shawn P. Walchef
Was wearing a white tank top. No,
00:40:59:00 - 00:41:05:20
Kees Zorge
Not there was a second name, not the rest of the smaller team then. And also those guys were like,
00:41:05:22 - 00:41:12:00
Shawn P. Walchef
Well, to the lesson of the story is that the white tank top seemed to have made an impression on you. And whatever came out of your.
00:41:12:00 - 00:41:14:14
Kees Zorge
The bun, the bun man, the bun.
00:41:14:14 - 00:41:30:17
Rob Napoli
Bun, like so like after that session, we, like, set a call to like, talk with this team because I. So before I started Omniboost I did some consulting with them advisor for the company for three years. And that first time I met the whole team, and set up a call to like, see, like how I can help with them.
00:41:30:18 - 00:41:38:00
Rob Napoli
I showed up as a Friday, and for me, a Fridays are tank tops and my hair's down. And so I show up. To this day, you're.
00:41:38:00 - 00:41:39:01
Shawn P. Walchef
Very specific, you know.
00:41:39:01 - 00:41:39:16
Kees Zorge
Yeah he is.
00:41:39:18 - 00:41:44:22
Shawn P. Walchef
Like I fly on a plane with black. I wear black in the city. Yeah. You wear in black in San Diego. Yeah.
00:41:45:00 - 00:41:50:19
Kees Zorge
Shawn that's like the, the top 5%. That's where you're hearing right now.
00:41:50:21 - 00:42:12:07
Rob Napoli
So, yeah, that was my Friday thing. And so I showed up to this meeting and I was like, well, they're either gonna love me or they're going to hate me. And then, you know, we became friends and did some work together. Actually, Kees was my first client when I. So after I sold my, sales organization, after I grew, and started Rise Up media, my first client was Kees
00:42:12:09 - 00:42:23:20
Rob Napoli
And after that meeting, he called back. He's like, hey, let's let's do some work together. He's like, oh, and by the way, someday I'm going to hire you. Like, okay, yeah, whatever. Three years later, he came to New York and, like you're saying, let's go.
00:42:23:21 - 00:42:26:16
Shawn P. Walchef
Like calling the shot early, I like it do that.
00:42:26:16 - 00:42:27:13
Rob Napoli
So that that was gonna.
00:42:27:14 - 00:42:28:13
Kees Zorge
Put it out there.
00:42:28:15 - 00:42:31:02
Shawn P. Walchef
Yeah. exactly. You got to put it out there. Yeah.
00:42:31:02 - 00:42:41:11
Rob Napoli
So that was it. That was that was the story. But yeah, the rest of the team is like, who is this American guy? Hair down white tank top. Just like showing up on screen and, okay. Kees was like, okay.
00:42:42:00 - 00:42:53:04
Shawn P. Walchef
So Kees when we look back on this interview, this is 2024 before National Restaurant Association show in one year. What does Omniboost look like?
00:42:53:06 - 00:43:20:13
Kees Zorge
Omniboost looks like a company that's actually following up on their, what they want to do on the mission. On the mission. It's, we've got one, tagline that's world freaking domination. And we're just going to make that one happen is where we're always innovating. Always. So it's not fixed. We have the growth mindsets and we basically make tech work for hotels.
00:43:20:15 - 00:43:28:22
Kees Zorge
Growth estates obviously that's something that I really want to do. I envision myself as being here actually living year. Oh yeah. So that's going to be.
00:43:28:22 - 00:43:29:10
Shawn P. Walchef
Living in New York
00:43:30:16 - 00:43:35:00
Kees Zorge
Not yet. But yeah, I've got an e-visa pending.
00:43:35:02 - 00:43:37:22
Rob Napoli
For the next year as possible that's.
00:43:37:22 - 00:43:58:15
Kees Zorge
Happening. And the company as a whole is, we will be the platform, the one platform that rules the data and hospitality tech. I'm not settling for anything less. That's awesome. Yeah. Yeah, I love it or not, are not I we okay.
00:43:58:15 - 00:44:05:06
Shawn P. Walchef
So let's make sure we get connections. So how do people connect with you Rob. Yeah.
00:44:05:08 - 00:44:17:21
Rob Napoli
LinkedIn it’s best Yeah. Rob Napoli or my website robnapoli.com has all my links to everything including Omniboost as well. So and then saw definitely. yeah all the socials I love it.
00:44:17:21 - 00:44:20:04
Shawn P. Walchef
And what's the show?
00:44:20:06 - 00:44:20:20
Rob Napoli
Hospitable
00:44:20:23 - 00:44:23:11
Shawn P. Walchef
Hospitable we'll put links in the show notes.
00:44:23:13 - 00:44:26:06
Shawn P. Walchef
For everything. And then Kees which platform are you.
00:44:26:06 - 00:44:28:00
Kees Zorge
Most probably on LinkedIn.
00:44:28:08 - 00:44:31:02
Shawn P. Walchef
Writing video. What are we doing?
00:44:31:04 - 00:44:31:18
Kees Zorge
Posting.
00:44:31:18 - 00:44:32:13
Shawn P. Walchef
Only posting.
00:44:32:15 - 00:44:37:22
Kees Zorge
Yeah. So I'm getting my ass kicked already. I got this some work, I, secondaries. Yeah.
00:44:37:22 - 00:44:47:22
Shawn P. Walchef
Every founder. It's like it's literally the best way to network. Yeah. I mean, how many connections you have give it to. Oh, thousands.
00:44:48:00 - 00:44:49:00
Kees Zorge
Yeah
00:44:49:02 - 00:44:50:12
Rob Napoli
Yeah yeah 22.
00:44:50:13 - 00:44:56:14
Shawn P. Walchef
So if you wanted to go and speak to a thousand professionals, how much money would you have to pay right now for Omniboost?
00:44:56:16 - 00:44:58:07
Kees Zorge
A lot of money. Yeah.
00:44:58:09 - 00:45:05:01
Shawn P. Walchef
But you could do it literally right now. You could post a video that potentially thousands, tens of thousands of people could
00:45:05:03 - 00:45:06:09
Kees Zorge
Actually what we see because when.
00:45:06:12 - 00:45:07:21
Shawn P. Walchef
It's an appraisal.
00:45:07:23 - 00:45:11:06
Kees Zorge
Send out a video 10,000 likes viewers.
00:45:11:06 - 00:45:12:15
Shawn P. Walchef
Yeah. Easy. Exactly.
00:45:12:15 - 00:45:16:07
Kees Zorge
Yeah. But like you said.
00:45:16:09 - 00:45:31:17
Kees Zorge
We and this is what once again testament to him is not be traditional. Yeah. Don't follow the standard PR methodology or whatever. Yeah I think that's why not blowing smoke up your behind. But that's why he's a fan of yours. Yeah. You're also going again.
00:45:31:17 - 00:45:32:15
Shawn P. Walchef
We're kind of disruptors.
00:45:32:15 - 00:45:34:16
Kees Zorge
Yeah. Yeah. Disruptors. Yeah.
00:45:34:18 - 00:45:39:04
Shawn P. Walchef
Yeah. We we no one came to tell our story, so we decided to tell it.
00:45:39:04 - 00:45:41:00
Kees Zorge
Our side is so cool. Yeah.
00:45:41:01 - 00:45:44:06
Rob Napoli
it's is going to be dropping this on our show. How do people find you?
00:45:44:08 - 00:46:05:21
Shawn P. Walchef
Easy, Shwawn P. Walchef. I'm weirdly available. So if you listen to this, if you watch this, connect with me. I'll send you a calendly link. I want to know what you're building, where in the world you're building it, and who knows? We could be podcasting at your part of the world. You could be here in Spring Valley having enjoying barbecue.
00:46:06:02 - 00:46:07:09
Shawn P. Walchef
You never know. This is.
00:46:07:09 - 00:46:09:16
Kees Zorge
How I'll write a follow up friend our.
00:46:09:18 - 00:46:12:06
Shawn P. Walchef
Friends forever. Remember Winnie the Pooh
00:46:12:08 - 00:46:30:12
Rob Napoli
I absolutely love it. Shawn thank you so much for hosting and being so hospitable. And that is swing by take up part of your day, we appreciate you man. I was I always love getting to just chop it up with you. I know I could say for hours and chop it up with you. So appreciate you letting us come by and, for your team to just make it all happen, being super accommodating and just whatever you needed.
00:46:30:12 - 00:46:31:19
Rob Napoli
It was awesome. So appreciate you.
00:46:31:20 - 00:46:32:14
Shawn P. Walchef
We got it.
00:46:32:16 - 00:46:33:14
Kees Zorge
And thanks for the lesson.
00:46:33:20 - 00:46:36:21
Shawn P. Walchef
You got it. Oh yeah. We're expecting we have big things okay.
00:46:36:21 - 00:46:38:06
Kees Zorge
He's going to he's going to tape.
00:46:38:08 - 00:46:51:16
Shawn P. Walchef
Videoing the keynote. We want to hear the story. You want to see the story evolve deal evolve evolve. All right. We're going to enjoy some barbecue. We appreciate you guys. Stay curious. Get involved. And don't be afraid to ask for help.