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Up Your Average is the “no nonsense” podcast made for interesting people who think differently. Learn to navigate your life with unconventional wisdom by tuning in to Keith Tyner and Doug Shrieve every week.
Before even coming to work here, I didn't really know what you did every day. Like I generally did, but I didn't know what that looked like. So coming here and seeing the specifics and everything that goes on, it's been just eye opening.
Caleb Peterson:Welcome to the Up Your Average podcast, where Keith and Doug give no nonsense advice to level up your life. So buckle up and listen closely to Up Your Average.
Keith Tyner:Good morning, Caleb.
Caleb Tyner:Good morning. It's good to see you this morning. It's good to see you too.
Keith Tyner:Tell me this. You have traveled to all 50 states. Yep. Now when you think of all the travels, do any places jump out at you as, that that might be an interesting place to return.
Caleb Tyner:I mean, any of the states out west, I'm always down for a road trip out West. Alaska for sure, I think Hawaii, I don't know how I feel about the plane ride, but when we went, was beautiful. So I I would enjoy going back there. But when we were traveling last week or the week before, I was thinking about a road trip with Judah and I to like Montana or see Yellowstone Glacier National Park, that that part of the country?
Keith Tyner:Man, those are beautiful parts of this wonderful country. And I think with regard to some of those places you mentioned, I think if I would go out west and I have the flexibility, I would probably go to like Montana or Yellowstone in probably September. That'd be when I would go. I don't know if you've been out there in September, but the crowds tend to drop off, and the weather's reasonable enough. You might get a storm out there, but man, it's really, it's nice to go out there when there's not a huge crowd.
Keith Tyner:Or if you get out there in May to those places, the snow may still be there, but they're both good. Yeah. And Alaska, I cheer anybody on out there that's going to pursue the world to go to Alaska at any time of the year. It's a worthy pursuit. One of our friends came and said, You could die in Alaska.
Keith Tyner:Just go in to get your mail, and you could die in Alaska. It's an interesting place.
Caleb Tyner:Yeah, for sure.
Keith Tyner:So I titled today's conversation, What Would You Get Done in a Year? Like in a year, what could you accomplish? No matter whether you're 10, 15, or 80, probably something significant could happen in the next twelve months. And we're at your one year anniversary. Congratulations.
Caleb Tyner:Thank you.
Keith Tyner:The old saying was, A journey of a thousand miles begins with a single step. And when I think about your journey at Gimbalt, I think I stayed out of the interview process with you. I thought that it made more sense for you and Doug to dialogue about that rather than me to bias anybody's point of view. Yep. What'd you think about me staying out of that?
Caleb Tyner:I don't know if I had many thoughts. I mean, it makes sense, especially since Doug's younger too, just having the next step in line being the one that is interviewing me and not, like you said, having that bias towards me because you most likely do.
Keith Tyner:That's a good thing. Hopefully, all of you have a bias towards your kids as well. And I have a strong bias towards financial services, particularly in helping people navigate their future. Like I hit my fortieth anniversary this year, and you hit your first. So forty years ago, my job title was stockbroker.
Keith Tyner:Maybe one of my business cards, I said investment broker, so like I was a broker, I would wheel or deal anything, and then the evolution of it has changed dramatically in those years. And I assume, depending on how motivated you are with this pursuit, that in the next thirty years or so, what's going on here will change dramatically too. Yeah. And so what I envision kind of our conversation is to cheer other young people to get into the business of advising people and to help. It seems right now, if I were going to say, Where's this business going?
Keith Tyner:It seems like the major organizations are trying to do away with your role, my role, and they wanted you all to talk to a person on a headset and get general advice. And I think the benefit of great wisdom and specific advice goes a long way. So when we think about that, what would you say to a young person today that may be thinking about being a adviser, a financial adviser, from when you were born in the last twelve months?
Caleb Tyner:I would say go for it. Like you said at the beginning, you said, what can you accomplish in a year? And when you were talking about that, I was thinking a year out from now, and that's very overwhelming. Just thinking like, how much can I accomplish this year? But just taking it one day at a time, just going, what am I gonna do today?
Caleb Tyner:What can I do to improve myself? What can I do to grow? What can I do to learn today? And that's how you make it from day one to the end of year one is just going one day at a time. But with the adviser, financial adviser role, I would say it is a lot of learning.
Caleb Tyner:You're gonna be learning every day, and I assume you still are learning. But definitely early on, you don't know a lot. And especially, I came with a accounting degree, So I maybe took two finance classes. So even just terminology, like, I didn't have a lot of that. I had a lot of accounting terminology and background, but not so much in the finance world.
Caleb Tyner:So even just the basics of terminology to learning different strategies with investments, the stock market, how that works, how to get better and even timing the market or stock picking with that. And when you start getting face to face conversations with clients, being able to take what they're asking you and give them solid advice that takes time as well. Like, a lot of the times this year when people are asking me questions, I don't really know the answer, like, deep down, and I can figure that out. I've got you. I've got Doug and other people to ask to help me get back to to them and just start building that knowledge and just background to be able to be more confident and give better advice in the future.
Keith Tyner:That's one of the things whenever somebody has joined Nimble over the years, I've just I've encouraged them to build their own kind of dictionary because the industry language is just like, it's buzzwords like any industry. And our goal, I think, as we're communicating with you all, is to not use the industry language. Not that we don't think that you're intelligent people, we're just assuming it's like a foreign language to you. But there's so many words that you hear in probably the last twelve months that there's no way you knew what they were and you had to figure them out.
Caleb Tyner:Yeah, for sure.
Keith Tyner:And I assume that's, it becomes kind of second nature, but one of the things I'm a big advocate with financial advisors is that we speak in common terms to help people rather than in technical terms, because if I use technical terms, it doesn't add any value to the relationship.
Caleb Tyner:Yeah. Well, I even see that with, like, different products or services. I guess even with Gimbal, when people are trying to sell us stuff and they're using their industry's terminology. And I'm like, I don't really know what you're talking about. Like, if it's not even in the financial industry, just I need you to dumb it down to if I don't have a clue what any of this means, I need to be able to understand it.
Keith Tyner:Yeah. I've spent a lot of time expanding my own vocabulary since I got out of college. But I seldom even use my vocabulary when I'm communicating because just because I know a word, it would be pretty arrogant for me to assume somebody else knows that word. If I'm trying to assimilate them to think similar lead to me, then I would use a word that makes sense to them. And so even in conversation, I've tried to do is just as somebody use a word that I know, I'll just somehow don't even know what that word means.
Keith Tyner:Can you use another word so I understand what we're saying here? Yeah. And that's, I think that's really important in your role that when someone asks you something you don't know is to have the confidence to just say, I don't know. Yeah. It doesn't serve anybody if an advisor just acts like they know what they're talking about and they don't.
Caleb Tyner:Right.
Keith Tyner:Well, you've had to take in a lot of information. When you think Uh-oh. Am I good? Caleb, one of his roles is a technical advisor, and he keeps our technology going. So when you think of the last twelve months, tell me a couple cool things that have happened that you really went home at the end of the day and you thought, Man, that was really, that was all right.
Caleb Tyner:I mean, one of my first, I guess assignments was to help this couple on a weekly basis. And just thinking back, I probably started sometime around this time, maybe a little less than a year ago. But just thinking back about where we started with them to where they are now and just the relationship that we have, it's pretty amazing.
Keith Tyner:It's been a highlight for me that Caleb has worked with this couple. I've known them for years, but I wouldn't say we were their financial advisors. We're more just as a contact person, and you've just done a wonderful job building a relationship with them and befriending them and helping them navigate important life decisions. And that's a big deal, is it? It is more than when you're helping people their investments, it's more than just the investments.
Keith Tyner:It's helping them understand kind of the purpose. What are we doing here? Why do we need this? What are we hoping to accomplish? And those get really philosophical.
Keith Tyner:I don't know if you'd thought before you got in here how philosophical this business is.
Caleb Tyner:It
Keith Tyner:it cuts to the core of a lot of things.
Caleb Tyner:Yeah. I'd say a couple other things I've really enjoyed. Of course, working with you, getting to hang out with you every day, and then everyone else in the office. It's pretty quiet today, but just being able to work with them and build those relationships and get to know them better really makes a big big difference enjoying the people you work with.
Keith Tyner:I think one of the things that that has been really difficult in this career for me, and you maybe have a better understanding of it now, is the confidentiality that we have with our clients and that we are told things that are unimaginable sometimes. And so as you're growing up, you might've thought I was CIA or something, because I can't imagine you ever heard me talk much about work because I couldn't talk about I could talk generalities, but I couldn't talk specifics. Yeah. And you probably have a better grasp of what that is now.
Caleb Tyner:I was gonna say even, I guess, before even coming to work here, I didn't really know what you did every day. Like, I generally did, but I didn't know what that looked like. So coming here and, yeah, seeing the specifics and everything that goes on, it's been just eye opening.
Keith Tyner:I I would think that as you're growing up, I was pretty open about most everything. Like, I would talk to you about things, but
Caleb Tyner:Yeah.
Keith Tyner:To leave this eight hour segment of my day as a void, it was kind of I I don't even know if I ever explained why, but it the the whatever you guys tell us is confidential it's confidential between the people here in this office. And and and that just makes it really difficult. Like, when Connie might say, how was your day today? It was good. And maybe something that isn't confidential would happen in the day.
Keith Tyner:But like yesterday, I told her when I got home, I I we were talking a couple days ago that I didn't have somebody's phone number, and you gave it to me. And I put it in my phone, and that person called within twenty four hours. And I was like, well, I I was able to tell Connie that. Right? Like, that was kinda fun.
Keith Tyner:So those kind of things you can take home. But really, the when the adrenaline gets flowing and you're helping somebody here, those things generally just are locked between our ears. Yeah. Well, tell me this. All good things have the other side of the coin.
Keith Tyner:What difficulties do you think you kinda saw and had to embrace over the last twelve months when you think about the learning process and helping people? What what things come to mind about the difficulties?
Caleb Tyner:Well, mean, I think I kinda talked about it a little bit earlier. It's just the information and knowledge that I have, and just being able to be confident with that and give advice to people. Just that takes time. That takes learning. And just over the first year, having to start building that that confidence and that that knowledge to be able to start giving advice to others.
Caleb Tyner:I think another difficulty when I think about it is I haven't had to do much cold calling. I guess I really haven't. Like, and trying to build a clientele, I've really been helping existing clients. So I would say for people wanting to get into the industry, if you're helping existing clients or building out clientele, that's gonna be difficult. That's gonna take a lot of energy.
Caleb Tyner:But for me, it's just trying to build those relationships with people that you maybe have worked with for thirty years. And it for me, being more introverted, that's more difficult for me. And especially when we don't have a lot of in person client meetings, having to build that relationship over the phone, and it's fifty fifty if I actually get someone to pick up their phone when I'm calling them or yeah. And even sometimes when I do call people, they don't have much time, so you can't really start to build that relationship too well that way. But I'd say that would be a difficult difficulty for me, at least.
Keith Tyner:Yeah. Some of you that have known me a while probably wouldn't know that I was a pretty extreme introvert when I got in the business. And yeah, I had a desire to get in this business, and I knew back when I got in, you had to cold call. And so there was this, like, internal battle going on. But I I being kinda competitive and athletic, I thought, well, I'll go try anything.
Keith Tyner:Even though I'll not like it, I'll go try it. And so the competitiveness of that kept me doing it, but it was really difficult. And if I was gonna talk to a young adviser, somebody that wants to be an adviser, And when I contemplate how my children, Caleb and all of them, communicate, a lot of times they're going to be sending texts. And just even getting on a phone call, I think is really difficult for people your age and maybe even a little older because this culture has got used to texting not so much talking on the phone. And so I would encourage you, if you're thinking about this business, is maybe just start calling people on your phone and getting comfortable talking on the phone.
Keith Tyner:Because I think where the future is, is not going to be necessarily written communication like a text or an email or something, is the ability to face to face over the telephone to communicate. And so that's a big deal. And it one of the you know, I do things too intentionally make life difficult for you here. I give you difficult tasks. Think it was Wayne Gretzky is, is when when he was talking about hockey is, you know, skate to this fuck puck.
Keith Tyner:You you skate to where it's gonna be. And same thing with any kind of sport where there's a ball involved that you have to go to where the ball's going, now where it's at now. And so I always kinda put things on your calendar that push you just a little bit. And I I don't do it to be antagonistic. It's just I know you gotta you've got to do those things.
Keith Tyner:Yeah. And you can force yourself, or you can be forced by an external force, and sometimes that's me. So that's always fun to do. And I did that with you and Libby, because one of the accomplishments, I thought you did a great job, both of you did this last year, was going through the Dale Carnegie course. Anything you would say to somebody young in a couple sentences or so about the Dale Carnegie course?
Caleb Tyner:I mean, I was gonna bring this up too, because we're talking about just communication and whatnot. And I would say just talking to people in general has helped me this last year, but also the Dale Carnegie course, just helping you be more confident talking to people in a big group setting or just one on one and just having those conversations and how to start them, where to take them. And I think next week, we are actually interviewing the regional director or I don't know his actual title, but Steve Haynes, we're gonna be interviewing him. I think it's next week, so you can get some more information on that then.
Keith Tyner:That was one of those pushing. I put a I put a just I didn't even ask. I just put it on their to do list on our database that I'd like for Caleb and Libby to interview him because they both had it. And so I knew they might both be uncomfortable with it, but I thought, what a great way to to encourage him from how he helped you guys and to encourage anybody that might be watching. I'll throw out there, I haven't done it, but I had a good conversation with a friend this week.
Keith Tyner:There's an organization called Toastmasters, and they do a little different, but they also help with your public speaking skills. And I heard it's pretty cost effective. I don't know what the cost is, but I think it's less than a couple $100 a year. So Toast Toastmasters, when I listened to a podcast a year or so ago, one of the things that Toastmasters promised in that podcast is they would cut the uhs and ums out of my conversation. And I've worked on that myself when I communicate, but I find myself when there's a pause, that it still ekes into the conversation.
Keith Tyner:When you think of the major accomplishments over the last year, what would you say a couple of them would be?
Caleb Tyner:Well, I think we just talked about one, the Dale Carnegie course. And I think just other courses I've taken throughout the year. I'd I'd take the series 66 earlier on, and then I took the 65, I think in August, and passed both of those exams. And then the other major training was with Mark Minervini and the master trading program. It was a two weekend course and, like, seven hours a day on Saturday and Sundays.
Caleb Tyner:And
Keith Tyner:How would you compare that to a college course? Like, if if you thought of a business course and you compared it to that, what what would you say about that?
Caleb Tyner:I would say it's much better.
Keith Tyner:More intense.
Caleb Tyner:More intense. It's you get it all in in four days. And I think the whole booklet that we had was five or 600 pages. So you're you are learning very quickly, and it's really cool to be able to take that information from a Sunday and apply it on Monday.
Keith Tyner:And and you're not being taught by somebody that learned what they know in a classroom, you're taught by one of the market masters of the last fifty years, one of the greatest investors ever you got to spend a week, couple of week well, three weekends with, right? Yeah. Yeah. That's very impressive.
Caleb Tyner:For the cost of one or two college courses.
Keith Tyner:Yeah. We highly recommend that to anybody that's thinking about getting in this business. What would you say has surprised you, like dramatically? Before, like I know, it's like when I worked for Texas Instruments, I didn't really know electronics that well, but what they would teach me was that you have to look at everything as a black box. You have an input that goes in, and something magic happens in that black box, and then the output needs to be what you want.
Keith Tyner:And so when you were coming in to this business, it was probably like a black box. You didn't know what magic was going in. But like when you look at the output over the last twelve months, what things have surprised you the most two or three things? Like, whether it's what you've learned, people you've met, things you've done, what things jump into the forefront there?
Caleb Tyner:I would say, let me think. I mean, I don't know how much of this is about the business, but with Gimbal, just seeing how much goes on in here and how much that might not even be. Just what it takes to run the business, all the back end stuff, having to talk to suppliers and do our QuickBooks and payroll and everything just to keep the business running has been pretty pretty eye opening. It's not it's not just come in, meet with clients, look at the look at the market. There's a lot more that I assume you've been doing throughout all the years that I'm now fortunate enough to be able to take off of your hands and get free up your time and start helping you guys out with that.
Keith Tyner:Yeah. And I'm a big advocate of small businesses, I'm a big fan of that. And the idea of a small business, it seems like something easy to do, but there's a lot going on there. And and if any of you that are considering that or working your way through it and you have questions, we're happy to cheer you on in that area as well.
Caleb Tyner:Yeah. And I think another aspect of the market side is just how much mental fortitude or how much just mental space it takes to invest, just the ups and downs of the market, and you see that just with yourself as well. Just being mentally I don't know the right verbiage. I don't
Keith Tyner:know if you Probably, I mean, there's one of the key points that we say all the time is think differently. And because in the cycle of how I think you can think, I think you can get a emotional stimulus that activates your will, and then you think about it afterwards. What I prefer to tell people to do is even though you might have an emotional stimulus, as you think about it first, don't let your emotions influence the decision. Activate your will and then kind of force your emotions to fit in because there are so many emotional things that go on in helping. Yeah.
Keith Tyner:You not only have the market activities that are going on, but you have the lives of people that we've been serving for many years that we love, and there's variables that kick in into their life that really activate almost a full context for it here.
Caleb Tyner:Yeah, for sure.
Keith Tyner:Yeah. I texted Caleb yesterday, I said, do you think silver will have a 20 point or $20 rally from this price level? Because silver's been going crazy. And that idea is that when you've studied asset classes and the way that they move, you kinda have an idea what they're gonna do. And it turned out today they didn't go up 20 points, it went down 20 points.
Keith Tyner:But I knew that the volatility in that asset class was kicking in, and so that adds to the idea of maybe we need to make some decisions. But even that's an emotional thing. If somebody were holding silver today, and they were the the greed was saying, maybe I'll get that extra 20 points. But then when it goes to 20 points against them, then they're having all these thoughts. And then we're kinda like a referee trying to help them manage those Yeah.
Keith Tyner:Thoughts without their
Caleb Tyner:For sure.
Keith Tyner:Yeah. When you think about 2026, do you have any kind of things I'm not saying necessarily goals, but maybe systems that you can see integrating into your day that that would be different than what you learned from kind of pyramiding on what you've already learned?
Caleb Tyner:I mean, I think the top thing for me, just what I'd like to see in the next twelve months, is better communication on my end, whether that's talking to clients, being able to communicate to them better what what they need, or and just be able to get my point across in a succinct succinct manner. So that would be at the top of my list. And I think another part would be just a daily routine of whether that's looking at the market after the market closed to get ready for the next day for myself and my accounts and also client accounts, or if that's waking up earlier and doing that work early in the morning, but just being more, I guess, prepared for when the 09:30 bell rings, I think that would make a big big impact.
Keith Tyner:That's good. I am a pretty systematized person, and and so, like, my energy level this time of the day is the best. So when I hit the ground, I start my days usually at seven. I get I go to my coffee shop and get a lot of stuff knocked out. But usually by noon, all my brain power has been exhausted.
Keith Tyner:Right? Like, I'm coming at it hard in the mid in the early part of the day. And so I'm gonna get most of the energy done in that part of the day. But what's interesting is the compounding effect of what your days have ahead of you. That when you think about 2026, 2036, and 2046, it's hard to appreciate what might happen.
Keith Tyner:There's an old saying when you look at life inch by inch, it's a cinch, but yard by yard, it's very hard. And what that means is that we're not looking at 2036, 2046 for you. We're saying, what does Friday, January 30 look like? What can what can you chisel away at that? And I wrote an article for the anchor that I was just talking about how I shovel the driveway, is that I know that guys my age have a tendency to drop dead shoveling their driveway.
Keith Tyner:Like that just happens. And I know that, and and I've probably been scarred from the 1978 snowstorm is that when you have a big snowstorm like this, it's better to just chisel away at it. So I might scrape 10 square feet off of the driveway, go in, take a break, come back at it. And before I know it, I've got the whole driveway done, but I've spread it out over a whole day. Right?
Keith Tyner:Yeah. And the learning process of things, if you can break it down inch by inch, it becomes a lot easier. And and I think a lot of times folks are afraid to start that journey of a thousand miles because the thousand miles seems like a long way. But to take a single step today is a big deal. And so I'm excited about 2026 for you, Caleb.
Keith Tyner:Thank you. One of my highlights of 2025 is one of Gimbal's five principles that we kind of comment on regularly. Number one is think differently, buy wisdom, like what you do, live adventurously, and generosity wins. I think you've had a chance to do a lot of those things in your first year here. Yeah.
Keith Tyner:But Wednesday mornings, we spent a half hour working on that second one, buy wisdom. And we just I put it on the calendar as weekly wisdom, and in that time, we're able to take really the wisdom of King Solomon and try to integrate it into the way that you look at helping people. And every week that we're able to get together, it's been a real joy for me. And to watch you process that and then bring that wisdom to our clients is a big deal. And so as we look to the the year ahead, I hope you all get a chance to chat with Caleb, and I hope you all get some time with him.
Keith Tyner:And any encouragement you have for him, I'm sure he'd appreciate it. Any any final words you wanna shout out to either future advisers or to our clients that might be watching?
Caleb Tyner:I don't think so. I think maybe just thanks for the ride and for future advisors, take it one day at a time.
Keith Tyner:Alright. Well, thank you all for hanging out today. And Caleb, keep up the great work.
Caleb Tyner:Thank you.