AccounTrends: The tax and accounting thought leadership podcast

Join us as we discuss the future of accounting with renowned educator, consultant, and writer Randy Johnston. With decades of experience in the accounting software world, Randy's insights on the evolution of the profession and the importance of tax automation are invaluable for both accounting professionals and business owners alike. We dive into the impact of technology on accounting firms, focusing on the benefits of automation in terms of efficiency and productivity. Randy shares his expertise on how using technology intentionally can help firms break free from the "hamster wheel" and gain a holistic view of their business. Additionally, we discuss the challenges of adopting new technology and the significance of educating staff to maximize its capabilities. Finally, we explore tax strategies and the role of new technologies in ensuring firms and individuals pay their fair share, without being overcharged. Randy sheds light on common tax strategies that are often overlooked, and the time-saving potential of new technology.

Show Notes

Join us as we discuss the future of accounting with renowned educator, consultant, and writer Randy Johnston. With decades of experience in the accounting software world, Randy's insights on the evolution of the profession and the importance of tax automation are invaluable for both accounting professionals and business owners alike. 

We dive into the impact of technology on accounting firms, focusing on the benefits of automation in terms of efficiency and productivity. Randy shares his expertise on how using technology intentionally can help firms break free from the "hamster wheel" and gain a holistic view of their business. Additionally, we discuss the challenges of adopting new technology and the significance of educating staff to maximize its capabilities. Finally, we explore tax strategies and the role of new technologies in ensuring firms and individuals pay their fair share, without being overcharged. Randy sheds light on common tax strategies that are often overlooked, and the time-saving potential of new technology.

What is AccounTrends: The tax and accounting thought leadership podcast?

A bi-weekly podcast bringing you insights and advice from the accounting & tax industry's top experts and thought leaders. Learn more at IntuitAccountants.com/AccountTrends

Jasen Stine: Welcome to Account
Trends everybody. I'm Jason

Stein with Intuit Accountants.
My co-host, david Bergstein, and

I are excited to be with you
every couple of weeks to share

the latest news, interesting
perspectives and hottest trends

in the tax accounting world.
We'll have special guests on the

show to help break these trends
down and give you food for

thought as you find new ways to
deliver for your clients And,

most importantly, we plan on
having some fun while doing that

. Welcome, welcome back to
Account Trends everybody. Jason

Stein, your host here along with
me, as always. Mr David

Bergstein, how are you today,
sir?

David Bergstein: I'm doing
wonderful today. I want to know

what's happening with you. I
know you're going to tell me a

little bit about your baby
chicks, your big chicks and

what's happening with your
renovations, now that you've

been there a while.

Jasen Stine: Yeah, the chicks.
So we've got the older flock of

four out in their coop now and
they're doing great, and we've

got the little still in their
little playpen and they're

peeping away. They're smaller
breed birds. They're going to

take longer to get older, but
the renovation is probably more

exciting, which seems like it's
just never ending. We've got one

more big project coming up
after this next one, but, by the

fact, just today we actually
worked with our contractor and

they built a custom door for us
that's being installed right now

. I'm very excited to see it,
and so you may have seen this in

videos or whatever before,
where you've got a secret room

in somebody's house, and so my
wife's office sits at the front

of the house and it's just off
the kitchen, and so it plays

nicely to have a secret door on
it that has cabinets that match

the existing cabinets in our
kitchen, so it's going to look

like it's just another one of
the cabinets until you go open

that door, and then it's a whole
room in there. So I'm excited

to see that.

David Bergstein: Well, I guess
it's not going to be a secret

door anymore, because everybody
just told everybody. So, that

kills that part of it. But for
those who just joining us for

the first time. Jason moved out
west from Texas into the country

and he's been renovating
everything. And how many months

you've been there now? About six
months now. Yeah, pretty soon

you'll be paying taxes. You have
to pay a tax in that state.

Jasen Stine: No state income tax
in the state of Washington And

no sales tax in the state of
Oregon. So when we want to avoid

paying sale tax, we just pop
down in Portland.

David Bergstein: That sounds
pretty interesting. You move

from a non-tax state, texas, to
Washington, now getting rid of

the local tax, not paying sales
tax. We're coming after you next

year.

Jasen Stine: Hey, tax avoidance,
not tax evasion. I'm good.

David Bergstein: That's true,
that's good tax advisory stuff.

But today we're going to skip
from tax advisory and we're

going to go back to account
trends. I think I have a

privilege of introducing today
someone I've known a

tremendously long time, randy
Johnston. If I say his name

correctly, chairhold, k2
Enterprises, hutchinson,

candison. He's a nationally
recognized educator, consultant

and writer. He's got a lot of
years of experience. Randy, tell

us a little bit more about what
you do and who you are. The

people that don't know from
accounting software world,

totally Papeless and MGI and
everything else.

Jasen Stine: Welcome to the show
, Randy.

Randy Johnston: Well. Thanks,
dave and Jason. It's so good to

be with you. You are right, i've
been around. I actually knew

Dave when he was well, let's
just say much younger. We've

known each other a long time.
You are correct. We produced

continuing professional
education in the US and Canada

to the tune of about 100,000
CPAs annually over about 1,600

events. With our K2 business. We
usually are trying to teach how

you use technology in the
practice of accounting. That

could be public practice or it
can be industry accounts. About

40 years ago this year, i
founded my NMGI business, which

supports CPAs 24x7 from Boston
to Honolulu, and have had the

privilege of help to start many
other businesses and help them

grow. I've been very happy about
that. Through the years I've

gotten the privilege of meeting
a lot of super smart people

related to technology and
related to accounting and help

them where I can.

Jasen Stine: I can relate to
that, Randy.

David Bergstein: It's a pleasure
to have you on the show. I'll

hit you with a question then
I'll let Jason answer most of

the questions, because he's got
the inquisitive mind. But are

you also don't K2 give out
technology awards every year?

Randy Johnston: We have for
20-plus years. Dave, that's

exactly right. We pick different
categories over time, but we do

have many of them that have
been around since inception.

What happens is our attendees
and our instructors vote for

products that they believe are
best of class in those various

categories. Over time, year
after year, we have awarded

those, typically in the fall.

David Bergstein: And typically
trends that are going on and new

innovation ideas that are out
there.

Randy Johnston: Yes, we will add
things. So, for example, we

added cloud before it was very
popular. As an example, we added

client accounting services
products before they were

popular, and through the years,
we've tried to pick things that

are new and innovative. I'm
certain there'll be some

artificial intelligence ads this
year, assuming that the vendors

get their products delivered
that have AI incorporated, so

that would be an example of
something I'm sure we'll add.

David Bergstein: It'll be
interesting what we say, and I'm

going to ask the last question
and give it over to Jason What

do you see as the future of
accounting?

Randy Johnston: Well, that's a
pretty broad question. I think

accounting will survive off into
the eons. I mean, i really say

it like that, because you really
have to keep track of where

you're at, is the way I would
call it. Not only do you have

the regulatory compliance that
you've got, but you just want to

be able to talk profitability
and so forth. I do have to

disclose I'm on several boards
of directors, so we have fiscal

responsibilities as boards in
many cases, but the accounting

profession, i think, will evolve
more towards advisory position,

in other words, helping
individuals and businesses

achieve the goals that they want
to have. To me, accounting is a

scorecard, and it's a very old
scorecard if you go back to the

origins And realistically,
there's more than just money

that should be accounted for.
But obviously that's what, as

accountants, most of the time,
we're put in charge of. But,

david, we've known each other a
long time. We've talked about

dashboards, for example in prior
years, and key performance

indicators, and there's many
KPIs and dashboards that go well

beyond just the monetary piece.

Jasen Stine: Yeah, well, said,
Randy, because you're exactly

right. It's almost like you've
been listening to our show and

you're repeating. I mean, David,
keep hearing and saying you're

dead on right And that's why we
spend so much time and have been

gearing up for for so long. And
you know, it's this profession.

You know, people always kind of
said well, I'm a numbers person

, maybe I should be an
accountant, right, And that's

just such a tiny part of it. And
it's because of the advancement

in technology and the trends in
that space it's accelerating

and turning into what we've
always known it would be

eventually. But we're seeing
that title shift now And people

are really leaning into it in
big ways. And so, while we're on

the subject of technology, or
the fact that I conveniently

brought it up, one of the things
that I wanted to dig in with

you because of your vast
experience in this, in that

space, is, you know, talk. Can
you talk more about tax

automation and how, why firms
should be working to implement

that?

Randy Johnston: Yeah, tax
automation is a big deal, you

know. Let's run minor numbers.
Small firms still still tend to

get almost 80% of their revenue
from tax, major firms about 40%,

and those numbers shift a
little bit. But the fact of the

matter is that hours upon hours
are used generating tax work and

whether that's tax forms
actually doing income tax, or

whether it's sales tax
compliance or other tax pieces,

there's a lot of manual work
that goes with that. So on the

front end in fact the way Jason
and I like to talk about is that

in the end process. So I like
to go everywhere from engagement

letters and PBC document
gathering all the way to

ingestion, if it's personal tax,
through a 1040 work paper

product imported automatically
into you know, a tax software.

So if you think about all the
gathering process, try to

automate as much of that as we
can And then from there being

able to pull trial balances, get
the adjusting entries done if

it's tax, income tax and then
push it out as deliverables on

the back end as an electronic
deliverable through a portal

where you can receive payment
and complete electronic filing

8879 if it's personal, and so
forth. So I like to look at

every step of that process and
figure out what we can take out

of human labor in that
methodology. So we expect more

interfaces from accounting
software into tax software. In

other words, the trial balance
is flowing in. On the business

side, we expect personal
transactions to flow in from our

bank accounts and bank feeds
And I think that will improve

over time. But there's just too
bloody much paperwork flowing

around right And it is way too
oppressive for the individuals

and the businesses and the
preparers.

Jasen Stine: Yeah, yeah, i love
that perspective. I think that's

something that firms are really
having a hard time with. I

don't think that's whatever they
all say, because there's just

so much work and so little
people. Right, and we know right

, there's a major staffing
crisis in our profession, and I

always like to say that you
should look at technology as a

tool that you hire to do a set
of tasks as part of your talent

and technology strategy. And so
how do we think about because

you've got a lot of experience
in the staffing space as well

how would you recommend they
think about the? how does this

impact the staffing?

Randy Johnston: Yeah, and the
vision on this for me probably

goes back 10, 20 years or more
that I thought technology would

reduce the burden, reducing the
amount of labor required, and

that's happened a little bit,
but there has not been enough

new talent into the accounting
profession to really cover, in

some cases, the extra work
required in audit or the extra

volume of work that's happening
in tax. So unfortunately the

automation just hadn't kept up
fast enough. So what happened?

Staff shortages, outsourcing
took a big increase during this

past few years. It had been
popular, but it's really really

taken off in the last two years
in specific. And I'm also

concerned about that for the
long term, because part of the

reason for the outsourcing is to
get the labor, but part of it

is to try to reduce the costs,
and the fact of the matter is

the outsource costs are going up
also. So yes, other countries

Philippines, India, south
America wherever people have

pushed the work, the wages are
still below US wages, but their

gaps are closing fairly quick.
And then the second part is

really trying to have the
expertise, because you've got to

think about outsourced
personnel as a new staff hire

And so you've got to have your
existing staff do higher value

work, and I know something
that's near and dear to my heart

probably near and dear to your
heart too is with advisory work.

I want my professionals to use
their skills in higher value

work, which I consider advisory
work to be. So tax advisory

would be one example. Other
advisory services, of which I

numbered nearly 80 different
advisory services that CPAs

could be providing. But if
you're just working, working,

working and you're not really
doing high value work, you're

going to be just kind of
churning forever. So I would

want the doggone automation to
do much more for us. Ai is going

to give us a little help there,
but I still don't see that

panacea that I expected 10 years
ago, where a lot of the mundane

stuff would go away.

Jasen Stine: Yeah, i think we
have great visions in this area,

but the practical application
of getting there and the

limitations, yeah, i would have
liked to have been seeing it

slow or faster, but I think it's
interesting too. We say that,

tongue firmly planted in cheek,
that the pandemic accelerated a

lot of the stuff in it. It's
twofold, and that's why I say

staffing and tech go together,
because your staff has to be

able to leverage the technology
properly in order to take

advantage of it. And then, as
you continue to use it and

invest in technology, it gets
better over time. If you don't

invest in it and it's not
getting used, then it ends up

going away.

Randy Johnston: Yeah, and my
favorite saying from 2016,. I

use frequently if you say it
real fast, it sounds easy. So it

sounds like all this technology
or outsourcing or whatever

should fix these things. But we
need a revolutionary change, not

an evolutionary change, and
unfortunately we've just been

making small little steps
instead of major breakthroughs.

And I have been more hopeful
that robotic process automation

would do it, or optical
character recognition would have

helped us, or feeds from
multiple platforms would have

helped us. So many of these were
good technological attempts,

but they're not easy, and so
much of the time we expect

things to be easy You think
about the big red easy button,

and there's just not one or tax
automation that I'm aware of.

David Bergstein: I think you're
all gonna be surprised. I think

you're all gonna be surprised
over the next two years with

automation taking over the tax
processing. Just my own

experience, even this past year
and I've been doing this same

client for a long time He's a
day trader. He has like probably

3,000 transactions from the
brokerage. The amount of time

that I save by just pressing the
button into the tax software

has made a tremendous time saver
. So it's all these little

things. Even when e-filing first
came out, nobody wanted to

e-file a tax return. All the
accountants were against it. So

I think I agree with everything
you're saying, randy, but I

think we're gonna start to see a
breakthrough with what's

happened this past year with AI.
Everybody is predicting and now

all of a sudden, as I follow
the internet, i'm seeing all

sorts of software packages start
to announce We're changing our

AI, we're gonna make it easier.
It does take time, but I think

it's gonna hit all of a sudden
as we move forward And you're

gonna be teaching thousands of
accountants, whether they're in

public or private, the tricks of
what new tools to use.

Randy Johnston: Yeah, i
appreciate that. In fact I was

smiling while you were saying it
, david, because obviously you

go back to RIA. That's probably
when we first met And I just

think about the difference in
the tax products. But even in

the column that I wrote for the
CPA Practice Advisor this week,

i suggested that we
underestimate how much value our

tools are providing for us,
because your 20-minute comment

to me last week probably was the
trigger for that. Because the

fact of the matter is, you can
create a pretty bloody complex

return in a relatively few
minutes. In fact, i talked to a

practitioner out of Wisconsin on
Monday and he had made the same

comment. He had done a very
complex corporate return in less

than 20 minutes, wow. And he
said you know, things just work

the way they were supposed to.
And I chuckled it when he said

it and I said well, you've been
around long enough. Just think

about if you had to prepare that
bloody thing manually.

Jasen Stine: Yeah, on paper
right.

Randy Johnston: On paper ick.

David Bergstein: And this way
you got to justify to your

client. now That's where the
advisory service comes in. Chris

, you're not charging for time
to go to Ron Baker's

subscription model. You change
what you do and how you do it,

and the tax return is only
deliverable. But, like you said,

you're looking at accounting or
tax information. It's not one

advisory, it's 80 plus types of
services. you can rent it to

them.

Randy Johnston: Yeah, yeah. So
the bottom line, david, as

you're thinking about that,
notice that if you're doing

sales tax compliance and you've
got a business that is selling

on the internet and we have
deliverable, you know point of

sale if you will sales tax to
collect, and that's a bugger to

complete too. So you know all
sorts of businesses have to do

that And many CPA firms have not
figured out how to take that

Very profitable recurring
revenue business on board.

They're still messing around
with other services that are far

lower value.

David Bergstein: Yeah, people
forget about the term salt

S-A-L-T. State and local tax
advisory services is a

tremendous way to gain clients,
especially small to medium. If

the internet says you can sell
anywhere, look at state and

local taxes, don't look at
federal taxes, don't look at

income taxes, don't look at all
those other taxes.

Randy Johnston: Yeah, that's
about as sticky as payroll,

right, you've got state and
local taxes and you got payroll.

Yeah, when you're in the
banking industry, the rule of

thumb is you gotta have three
services to make a client sticky

. Well, i've taught that to CPA
firms for 40 years, david, and

you've heard me talk like that.
You gotta have three, four, five

services, and they need to be
high value. It's gotta be ones

that business owners want, not
ones they must have, the must

have, ones they begrudgingly pay
you to do, but the ones they

want, they gladly pay you to do
them.

Jasen Stine: Right, right, i
wanted to unpack. I wanna come

back to this conversation, but I
wanted to unpack the technology

stuff that you were saying a
minute ago about the automation,

and you made a comment that
resonated with me around how

people are not taking full
advantage of the capabilities of

the technology that they hire
And I mean, of course, i did too

. We see that all the time. I
mean half of our users of our

professional tax products only
use half of the features and

functionality that we offer, and
it's astounding to us. We

cannot understand what's going
on there, and so what I observe

is that people have, firms have
their processes that they have

set up right. Some of these
processes were established for

these technology solutions were
ever even invented, right. I

know there's firms still passing
around a paper folder with a

sticky note on it as their
process in the office, and so

it's interesting, because what
people do is they hire the

technology and then they try to
force fit it into their same

process, and what they don't do
and it's at their deficit is

understand that technology is
designed to solve a set of tasks

, not just one, and so what
people do is, when you're trying

to force fit it, then you're
frustrated because it's not

doing the task that you wanted
it to do, and you may have been

promised that it would. There's
these work around solutions.

Yeah, it'll do that, but you got
to do this and that. And so

then people are like, well, why
did I? this is creating more

work, and why did I even hire
the technology. And then they're

frustrated with it. And then
that's the end, and you've never

gotten to see the advantages of
it. And then I think that's

especially true for cloud,
because when we think about our

cloud products, we can automate
things and make connections both

within our solution set but
also outside, like with

financial institutions, where we
can pull that data in way more

effectively and easily than you
can on a desktop. Are you seeing

the same kind of behavior? What
would you add to that?

Randy Johnston: Yeah, that's
interesting that it's a change

management problem And, as you
were describing it, i was

thinking of a current
well-educated, thoughtful tax

practitioner partner who still
copies all of his own work on a

copy machine, so he has the
backup information so he can

return the originals to the
client And that firm has all the

automation that would be needed
. And I've talked to him

directly and said tell me why
you're doing it this way. And he

said well, while I'm running
the copier I can think about how

it's gonna go in the tax return
And his clients love him dearly

, but his profitability compared
to everybody else in his firm

is lower. So you know, it's just
one of those like so when

you're going to change, and he
said I never will. And he said

I'm a partner so nobody can make
me, and you know, so you've got

some of that going on. I don't
want to make that sound like

it's a lot, but really, jason,
it is super difficult for people

to adopt change. They have to
really have an attitude that

they're looking for a better way
to do it. That's why for 30

plus years, we've taught people
about workflow processes and how

to optimize processes and why
we ask people to revisit their

processes twice a year, that we
ask them to consider any new

shortcut process that somebody
has discovered and incorporated

into their general processes and
teach it to the whole team. You

know it takes some effort to
get that done, but it pays

magnificently. And you know
there are, frankly,

unfortunately very few workflow
process tools that do a great

job at helping us with that part
. There's only well less than a

dozen workflow tools in the
profession And many of them are

designs that are 20 plus years
old, so there's not too many

modern workflow processes that
are out there. So when something

is new and you really to your
point, you've got a lot of

capabilities in the intuit
platforms that people are just

clueless about. And it was
really fascinating, frankly.

Just yesterday I was in Lassert
using features and it was clear

that the practitioners that were
watching didn't know what we

were doing, and it's like don't
you live in this product most of

the time And don't you? don't
you look for an easier way to do

things? And you know, my belief
is that people do it the

easiest way. They know how, but
they don't know what they don't

know and they don't always
discover the easiest way.

Jasen Stine: Well, I love that.
I love that because I talk about

this a lot too. Intentionality,
right, People are kind of

typically prone to follow the
path of least resistance when it

comes to accomplishing a task.
Right, And I'm the same way I'm

not saying, you know, I'm better
at that I think where firms can

be intentional and strategic
about how they're approaching

something that lets you then get
off the hamster wheel, right?

Because that's the problem We're
stuck in this hamster wheel. We

can't pause to get off, to look
at the firm as a whole and work

on the business instead of just
constantly working in the

business. And that's what this
all ties together with being

intentional about what you're
going to do, how you're going to

accomplish the work and how
technology plays a role in that,

And that all works together.
And then, of course, you know

how the whole firm works
together using those tools.

David Bergstein: You're reading
too many books, jason. You're

probably reading the intentional
accountant, the emith for

accountants, because that's what
you just quoted, but kind of

interesting. I just read the
current issue of accounting

today and I was talking about
the best technology firms and

both you and Randy hit it.
People don't know what they

don't know, but part of the
reason they picked some of these

firms is the best technology
firm because they had the most

hours of training per person,
where they're teaching the

people in the firm how to use
the tools that they have.

Because people get the tool,
they use it and they don't

realize that there are
enhancements to it. So training

on a constant basis is what's
going to make someone better

with using technology, as they
understand the tool does more.

Randy Johnston: David, that's
actually part of the reason I've

enjoyed my K2 business for so
long, because what do we get to

do? We teach people the best
tricks that we know in any given

year and there's always new
tricks. So that's been a real

delight And, frankly, yeah, i
probably have been reading too

many books lately. But, like you
, i've had the privilege through

the years of working with
Michael Gerber, when he was

brand new and trying to figure
out what this e-myth thing was

going to be right. Or we go to
Daniel Burris, the futurist,

when he was considering leaving
his high school teaching job and

I talked to him about why you
should perhaps do a consulting

practice and speak about your
ideas, which have been adopted

by many firms, in fact, covered
in a recent book as well. So

these things really have to be
intentionally discovered and

taught and it takes time and it
takes some space And in fact,

the word that I've used around
that, friends, is margin. You

got to have enough time to stop
and think. So many people are on

that hamster wheel spin, spin,
spin instead of slowing down. We

used to say slow down and smell
the roses, but it's slow down

and think a little bit and you
might be able to discover much

easier ways to do things and
much smarter ways to do things.

Jasen Stine: Yeah, I always use
the forest through the trees

analogy, right. Just like you
said, you got to stop and look

at the whole forest because you
may be cutting down the trees in

the wrong place or there might
be a better, more effective way

or have a way to have a bigger
impact. And I think the bigger

impact part is the place where
we really have the most

opportunity. Right, I've heard
some say it's being squandered

in our profession, and that
brings us back to the advisory

conversation. Right, It?

Randy Johnston: does, because,
in effect, if you do tax

advisory right, you can avoid a
lot of those taxes properly. And

the fact of the matter is a lot
of people are just sending the

money on, and I know that even
my own practitioners have been

conservative through the years
And that probably comes from

their days of working for the
IRS, right. So they were pretty

conscientious and, i'll just say
, cautious about what they might

recommend and they didn't
really apply a lot of the common

tax strategies that are out
there And unfortunately, many

business owners are not able to
take advantage or are not taking

advantage of it, and many
individuals aren't either, and

it's a sad thing because you
know personally, i've been

working with a lot of people who
don't mind paying taxes so much

. But I really would like
everybody to be able to pay

their fair share. But I also,
along the way, don't want to be

gouged, and I think you can take
all sorts of different words

around that, but the fact of the
matter is it's going to cost us

something to run this country,
so I don't mind paying for what

it takes to help run it.

Jasen Stine: Yeah, I always say
it's better to make money and

pay taxes and lose money and get
deductions. But there are

deductions that are designed
around propelling parts of the

economy or getting certain
behaviors with business owners

so that they can be more
effective at both contributing

to the economy at large but also
for themselves, And that's why

those tax breaks and those
strategies are fair.

Randy Johnston: Yeah, my K2
partner, will Fleener, always

said hey, i love paying taxes
because that means I made money,

but again, we don't want to
send any more than we have to.

So exactly, And I've said that
on licensing for years too.

Jason, i absolutely don't want
people to violate license

agreements. You always should
follow the license agreement. In

most states that would be an
ethics violation and put your

CPA license at risk. But there's
so many people that overpay

licenses, so what I've usually
said is I don't want to send a

dollar more to Redmond or to
Houston or Austin or Boston or

Mountain View. Then I have to,
but I will pay every dollar

because I believe that the
companies that have created

those products have earned those
dollars.

Jasen Stine: Right If you're
getting the value out of the

product that you are buying.
Right.

Randy Johnston: Yeah, and I just
think about the new Microsoft

Copilot 365 and the AI features,
more of which were expanded

here as of late. There's so many
capabilities that are just

going to be normally added to
your subscription in that world,

and if you don't take the time
to learn how to do it, how to

take advantage of those things,
you're going to do things the

old way, and I can tell you that
my use of AI. To David's

earlier point, i'm doing work
now, now, in less than 20% of

the time that it took me to do
that work a year ago at this

time Well, five times faster. I
thought it was pretty bloody

quick before.

David Bergstein: That's why it's
good to attend one of your when

you do your education training
across the country, because,

even though you call it
Microsoft Update, it's new

features from last year to this
year And if they don't go they

don't know what they can use, in
a way, new capabilities.

Randy Johnston: Yeah, yeah, and
in fact that has been kind of

our hallmark is we want you to
learn new things today that you

can use tomorrow, and it is that
type of framework that we've

worked on for 40 years And,
frankly, the amount of knowledge

that you have to know has
expanded so much that it you

know. I think I know a smaller
percentage of the whole than I

used to, but I still know a lot
more than I used to.

Jasen Stine: And that's a
perfect segue to round us out.

So, randy, if people want to
take advantage of your training

programs or just continue
learning from you and get

connected with you, where would
you send them?

Randy Johnston: Well, i would
start you with our K2 side,

k2ecom. You'll find the schedule
of events. You'll also find

that a wide variety of courses
can be chosen from there, but we

do publish a very broad
schedule across pretty much any

technology that you want to
learn about. If you don't see

what you're interested in, i'd
actually have your listeners

just contact me because I'll say
, yeah, we've got a course like

that and we can do that, and we
can produce those in-house, we

can produce those online or
we'll do that at face-to-face

events around the country.

Jasen Stine: Awesome. Well,
Randy, we really appreciate you

coming on the show bringing your
expertise and insights, So

thanks for being here.

Randy Johnston: Pleased to spend
time with you and your

listeners, and I look forward to
talking with you again very

soon.

Jasen Stine: Absolutely And as
always, david, good to see you

and talk with you, and thanks
everybody for listening. Until

next time. Thanks for listening.
If you enjoyed this episode,

please follow us on Apple
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to learn more about any of the
topics discussed on the show,

visit IntuitAccountantscom.
Forward slash podcast Account

Trends is produced and edited by
Luke Johnston. Be right into it

, 2023.