The benefits of working with family include mutual trust, a shared long-term outlook, and quick decision making. However, your inner family business relationships can also cause chaos for the company and family.
What can you do?
Join us as we explore chaos proofing your family business so you can build a great company with a strong family around it.
21clear.com
Tony Simmons: One of my cousins
who was on the board, had a
saying I used to like a lot.
He said, "Sunlight is an
amazing disinfectant."
And it's, it's very, very accurate,
especially in a family business.
A family has to trust the
information that's being
given is accurate and factual.
Adam Hatcher: Hey there.
Welcome to the 21Clear podcast.
I'm your host, Adam Hatcher,
the founder of 21Clear, a
family business consulting firm.
And with this and all of our other
podcasts and newsletters, we want to
provide resources to you that help you
think about your inner family business,
the unique way your family works in
and owns your family company together.
The voice you just heard is Tony Simmons,
and Tony is the former family CEO of
McIlhenny Company, the makers of Tabasco.
This is the second of three
episodes of a sit-down with Tony.
So if you missed the first episode,
go back and listen to that one first.
Tony both walks you through the company,
its formation, some of the high-level
details about McIlhenny Company and
their corporate structure, and then
he tells you about his own career.
And the theme you're gonna hear in
that is Tony never set out to run the
family company, but how did he end up
on the board, and then how did he end
up the CEO, and then how did he go about
stepping away and handing the role off?
So that's the first episode.
The second episode, we're actually going
to get an insight into the way the family
works in and owns the company together.
So if the company is McIlhenny Company,
and that's who we all buy Tabasco
products from, their inner family business
is the way the family owners, family
employees, and those around them work
in and own these businesses together.
Tony's gonna give us an insight into their
board, some of the evolution of their
governance structure, and even some of the
guiding principles that they use to make
decisions as a family and as an ownership
group and as a board about the company.
We're gonna pick this episode up.
McIlhenny Company has been around
for over 160 years, and I had asked
Tony, "How did you all do this?
Most family companies struggle to
make it past the third generation.
How did you all get to this point?"
And he gave a simple
but challenging answer.
So that's where we're gonna pick
up, and then get into some of
their governance and the way they
run their inner family business.
So let's start with Tony telling
you how they have kept the
McIlhenny Company both in the
family and alive for over 160 years.
Tony Simmons: So, if you feed the
business and starve the family, you
end up with poor little rich kids.
On paper, I'm worth a gazillion
dollars, but I can't pay my mortgage.
I need liquidity.
I need this business to produce for me.
A lot of family businesses, especially
capital-intensive family businesses,
can't afford to give that liquidity,
and if they are forced into it, they're
probably gonna have to sell the business.
Conversely, if you feed the family
and starve the business, the business
doesn't grow as it should, and the
family looks at what is probably
their single biggest asset and says,
"This asset really isn't doing well.
Why do I wanna own this?"
And that can lead to the
family saying, "I want out.
I wanna sell this.
I don't wanna own it anymore 'cause
I don't think it's a good investment.
I can do better than this."
The family businesses that make it are
the family businesses that can find that
balance between feed the family and feed
the business so that the family says,
"I wanna own it, and I'm happy with how
this business is giving me what I need."
And the business says, "I'm getting
what I need in order to produce a
better business for you and to continue
to grow at an acceptable level, and
make it something you wanna own."
But every family's different,
and every business is different.
So it isn't like you can hand someone
a formula and say, "Here's the formula.
Do this, and you get to
keep your family business."
It's a puzzle.
And you've gotta solve the puzzle,
and if you can solve it, you
can keep your family business.
If you can't solve the puzzle, you're
gonna lose your family business.
Adam Hatcher: And the solutions, you
can't copy and paste anyone else's.
I remember learning about the
Hermès family, and I think it
was 10 or 20% of the business
for that reason they took public.
They looked and said, "We're the owners.
We're the family that owns one of the
most valuable luxury brands in the world,
and we get nothing from this business."
So their solution was 20% public.
A lot of family companies probably
aren't gonna do that, aren't gonna
give up 20% of their control.
But it shows that there are
options for you as you find
whatever the balance is for you.
Tony Simmons: That's exactly right, Adam.
And the point is, can the family
find a balance that makes the
family wanna hold onto it?
Now, in a company like McIlhenny
Company, Tabasco, with its now
seventh generation of shareholders, no
shareholder owns enough of the company
to ever force us to do anything.
So if we had a shareholder who
needed liquidity or desired
liquidity, we can make that happen.
If a large group of shareholders
got together and said, "We want
liquidity," then we might have
to look at doing something.
But our stock is spread now so large over
so many people that no one owns enough of
the company to be able to force anything.
And, you know, we're an S corp.
When we became an S corp, everyone had
to sign a shareholder agreement, and that
shareholder agreement binds the successors
and assigns for those shares of stock.
And, it does several things.
One, you cannot move the
stock to a non-blood person.
To own stock in McIlhenny Company,
you either have to be a descendant of
Edmund McIlhenny or a spouse, because
we do allow spouses to own stock.
But if the spouse owns the stock, at their
natural death, the shares must move back
to a qualified shareholder, or the board
has the authority to buy the shares back.
Adam Hatcher: Into the business
Tony Simmons: Yeah.
And in addition to that, as part of
that shareholder agreement, we set up a
call price that is done each year by a
valuation company to set that call price.
If the board has to buy the shares
back or if someone tries to move
shares to a non-qualified individual,
the board has the right to purchase
the shares at the call price.
And that call price is reduced by a
lack of marketability and a minority
interest in a closely held corporation.
It is not the enterprise value
of the shares as if you were
gonna sell the whole company.
So there's no argument over how much
the board would pay for a share.
It's already in the shareholder
agreement at that call price.
Adam Hatcher: It's both in the shareholder
agreement and it's not Uncle Tony
who's coming up with the value of it.
You all have an independent company.
So I'm curious, 1997 was when
you got the call for the board?
All right.
This is Tony Simmons, publicly
traded executive, international
business experience, and you come
into the family company board.
How, at that time, because when I
hear you talk about call prices and
independently set, there's governance
there, and there's thought, and there's
formality, and this is something
family companies have to grow into.
How formal or informal when you joined the
board was it compared to what you expected
coming from a publicly traded business?
Tony Simmons: The governance
structure at McIlhenny Company
was not what it needed to be.
It definitely wasn't best in class.
Adam Hatcher: And how old was
the business at that point?
Tony Simmons: 168 to 97.
So, so what is that?
Another, 29 years, 129
years at that point.
Adam Hatcher: Yeah.
As you tell this story, I hope for
anyone who may think our, you know,
our company's 20 years old or 80 years
old, and how do we not have this in
place or that, here you're talking
about your family company over 120
years old that still had work to do.
Tony Simmons: And it had work to do that
most people would be kind of surprised at.
Like, they didn't have
a formal business plan.
They, you know, I said, "Well,
where's the business plan?"
"Well, we don't write a business plan.
We don't need that."
Okay.
Well, I disagree.
Adam Hatcher: Well, 'cause in your
world where you came from- you
couldn't, you couldn't do that.
In family business, you can, in a
successful, well-known brand, people
probably assume it's there or you've
just maybe even been successful.
I've heard the phrase, "We're
successful in spite of ourselves."
But you came in with that
experience and you found that gap.
Tony Simmons: And, the governance
was not where it needed to be.
And we started with we're gonna
write a formal business plan.
We're gonna have the management
team write a formal business
plan and present it to the board,
and the board has to approve it.
It was our first step for the year, 1998.
And we're a calendar year, so, it's
January of '98 and we got a formal
written business plan to start, andâ¦
Adam Hatcher: Is it all family
board members at this point?
Tony Simmons: It was all
family board members.
Yeah.
And, then the board began to work on
trying to do best practices governance.
One of the first things we did was,
we had in groups of twos, we had two
board members at a time attend a Kellogg
School of Management, a week-long seminar
on governing family businesses to get
them familiar with how other family
businesses were doing things, what are
best class practices, you know, what
are they doing that we're not doing?
And we put the entire board through that,
two at a time, which was beneficial.
It was a great education and the first
actual board education we'd done.
And Northwestern did a good job
for us and it helped us along.
From that, we recognized that we
needed to change our board meetings
from regurgitating what happened in
the last quarter from the management
team to, "We're gonna get you all
of that information in advance.
We expect you to read it and to have,
you know, digested it before you ever
get to a board meeting, 'cause we don't
wanna spend the whole board meeting
talking about what happened last quarter.
We wanna talk about things that
are important and strategy and
where this company's going."
In addition to that, we began to create
a much more formalized committee system
and moving most of the board work into
committee, and then having the committee
report out what was going on with
that particular part of our business.
And created the audit committee, a
comp committee, and an investment
committee, and a corporate
governance and nominating committee.
And those four committees each have
written charters which are reviewed
on a every two years to be sure that
they're still what they're supposed
to be and should be, or if they need
to be modified, how they need to be
modified, and what needs to be in
them so that they don't go stale.
And, McIlhenny Company now
has best practice governance
and it's done very well.
But, it was a transition from almost
real no governance in 1997 to what
we morphed into as we moved along.
Adam Hatcher: Some families go to a
conference, they hear someone speak,
they hear about these committees,
and they think, "Oh, well, that's big
folks like big companies like Tabasco,
big complicated companies like the
McIlhenny Company and their well-known
brands," or we're here in the South, you
know, you and I are in the Southeast,
the Cathy family or the Cox family.
Like, it's for folks like them.
But I'm curious, when you all
started doing that, or someone might
say, "I have no interest in that
'cause I just wanna make money.
Like, what's that got
to do with the company?"
As you all started to do that, was there
a benefit back into McIlhenny Company
from the ownership board starting to have
these more formal rhythms and processes?
Tony Simmons: Yes, in that because the
board was more active in the governance,
the challenges that the management team
was being presented with were much more
transparent because, those committees
were asking questions and wanting to
understand what was going on in various
departments and parts of the company
where before it was pretty much just,
"You don't need to worry about that.
You, you know, it's, it's okay."
And one of my cousins who was on the
board, had a saying I used to like a lot.
He said, "Sunlight is an
amazing disinfectant."
And it's very, very accurate,
especially in a family business.
A family has to trust the
information that's being given
is accurate and factual, and that
especially, numbers are good.
You know, we do and have
since 1932, an audit with an
outside audit firm every year.
As a matter of fact, we're
still using the same one.
Peat Marwick Mitchell
was our auditor in 1932.
KPMG is still our auditor.
Adam Hatcher: Roots-
Tony Simmons: Audit partners, okay Right.
but
but we've, we've been, Yeah
Adam Hatcher: Wheel 'em out Yeah Yeah
Tony Simmons: Our family, we have
a quarterly board letter that
goes out from the chair, on what's
happening with the company, with some
financial statements to back it up.
And the letter talks about current
happenings with the company.
We have an annual shareholder
meeting that's very well attended,
every year at Avery Island.
And, the management team goes through
the year and, you know, what was good,
what was bad, where we are, what we're
looking at for the coming year, and, you
know, what growth opportunities and things
are happening that they can talk about.
Sometimes they can't talk about things.
And then we have a shareholder
website, that's, you know, got a
firewall on it, and we post quite a
bit of information to that shareholder
website so that our shareholders
can feel comfortable they have a
good understanding of their company.
When I ran the company, my assistant was
also in charge of shareholder relations
because she knew, because I had told her,
If you're on the phone with a
shareholder and something's not
right, I wanna know right now."
And she'd poke her head in the door and
say, "Tony, I just got off the phone
with so-and-so," blah, blah, blah.
No problem.
"Hey, it's Tony.
Tell me what's happening.
What's wrong?"
Adam Hatcher: Not every family company CEO
would take that approach.
Why did that matter to you?
Why would you stop what you were
doing and say, "Bring them to me.
I need to call them now or pretty soon"?
Tony Simmons: Especially in a family, you
can get rumors and you can get grudges
that you don't get in corporate world.
I mean a family will cut you.
I'll give you an example.
I had a call, "So-and-so thinks
we're keeping two sets of books."
" Hey, it's Tony.
I hear you think we're
keeping two sets of books."
"Yeah, that's right."
"You're right."
"I knew it.
I knew I was right."
I said, "We have a set of books that
are based on what is called GAAP.
And GAAP stands for Generally
Accepted Accounting Principles,
and you are required by law
to keep your books in GAAP.
It isn't optional.
It has to be done.
But the tax code is so crazy that you have
to keep a separate set of books about what
the tax laws allow you to do and not do
so you don't overpay on your taxes either.
So there is actually a separate set
of books that deal with all the tax
ramifications of everything you're doing.
So there are two sets of books.
Both of them are available to you.
Neither one of them is anything you
need to worry about, but yes, there are.
Oh, well, that's exactly the kind of rumor
that can run rampant through a family
and create enormous amounts of problems.
So you wanna, you want to attack that
as soon as you can to stop it from
getting out in the family with something
that's just not true, and now you're
trying to put out a wildfire instead of
putting out, you know, a kitchen fire.
Adam Hatcher: Your journey before the
company, how you came into the board,
how you came into the business, your
journey as, part of your journey as CEO.
But you've now done something
that a lot of family leaders fear
doing, which is stepping away.
You have stepped out, and you all areâ¦
Is The McIlhenny Company
two CEOs past you now?
Tony Simmons: Yes
Adam Hatcher: Two.
How did you know it was time?
And then what was it like
handing the reins off?
Tony Simmons: The board, had asked me:
"What do you think see, you know, when?"
And I told them you know I think
probably 68 or so is a good time.
Adam Hatcher: And the board, the last
time we talked about it here, the
board is 1997 and 10 family members.
The board that you're working with
at that time, is it still all family
or has the composition changed.
Tony Simmons: It was still all family.
Now since then it has changed But at
that point it was still all family.
But having said that we were a little
different because in that boardroom
the only two people in that boardroom
that were board members that worked
for the company were myself and Paul.
I added two sixth-generation members.
One, had gotten a PhD in chemical
engineering from Berkeley and then
gone to work for Bain & Company.
I said, "Why do you get a PhD in chemical
engineering and go to work for Bain?"
And he said, "Money."
He said, "The same math skills
you use for chemical engineering
are the same high-end math skills
you use for financial modeling."
And he said, "Bain wants that
technical math expertise, and then
they train you of what they want."
So anyway, he was in his early 40s,
he was a full partner at Bain, and we
brought him onto the board as our first
sixth-generation family board member.
The other family member we brought
on the board graduated from Harvard,
worked for McKinsey & Company,
went back to Harvard Law, graduated
second in her class in Harvard Law,
and was working in the legal world.
Very, very smart lady.
And, brought her in.
And our feeling was, with family
shareholders that are that qualified
to be board members, do we really
need outside directors because they're
essentially an outside director.
What they are is a shareholder that
has become an outside, you know,
a director, but they are family.
What the board finally said was,
"The only two people in this room
who know or, and are in the food
business are the family members who
are actually working in the business.
We would like to add food professional
experience to this board to give the rest
of the board the assurance that people who
know the food business are evaluating this
management team and giving the board an
honest opinion of how well this management
team is doing, because they know."
So that was the impetus to start it.
I think from that, McIlhenny Company
has continued to do a board evaluation.
What skill sets do we have and what
skill sets do we need and we don't
have, and how are we gonna get them?
And they just added another outside
director with a skill set based in
being a CFO, 'cause they felt like
they wanted to have some more high-end
financial experience on the board.
Adam Hatcher: It's dynamic.
What the board needed in 1997
or in 2018 is not gonna be what
it, they need in 2030 either.
So the board asked you, so I'm
winding back in time a little bit now.
So the board asked you,
"Tony, what is your timeline?"
It sounded like.
Which is, by the way, a question that
a lot of families are scared to answer.
Like, I've sat down with families
and we've just said, "Well, what's
the latest you would be gone?"
And the moment you write that on the
board, if they say it's 70 years old
and they're 63, seven years, or if you
turn that into months, it's so hard
for families to answer that question.
So they ask you, and
you gave them an answer.
Tony Simmons: Mm-hmm.
Adam Hatcher: So how did that play out?
Tony Simmons: It was fine.
It was an orderly transition and one of
our other corporate governance is that a
CEO cannot be the chair for a minimum of
three years after they retire to stop a
former CEO from lording over the new CEO.
And, that may be a little
tough in some families, but
it's a good business practice.
I mean, it's hard for me to think that you
could have a hard time arguing against it
because it's normally hard for a family
member to turn over a family business.
You see it a lot.
I've seen it a lot where, "Okay, I'm gonna
turn it over to you," and then he's in the
office every day telling him what to do.
Well, he hadn't turned over anything
at that point, you know, if that's
how he's approaching it, and it can
be very destructive to a family.
Adam Hatcher: And "We miss you" to
the person who's left if they're still
around, "We miss you," or, "You were
so fun to work with," can very quickly
become, "'Cause your cousin drives us
crazy, and he's not as good as you were."
It just, there's such a slippery slope.
Tony Simmons: Absolutely.
You gotta make a clean change.
And, that's what it was.
And I stayed on the
board, but not as chair.
And, McIlhenny Company's age
limit for board members is 73.
So, I rotated off the board at age
73 because I aged out, you know.
Now I still run Averill & Inc for
my family, and I run another little
family land business for my family.
But, I aged out of McIlhenny
Company's board at 73.
Adam Hatcher: So Tabasco's
the name of a product.
Avery Island is the name of a place.
McIlhenny Company is the company that
produces Tabasco at Avery Island.
Okay.
Tony Simmons: Yeah.
And Avery Island is actually
McIlhenny Company's landlord because
Avery Island owns all of the land.
God bless my ancestors.
Over 100 years ago, they got together
and agreed to give up their fee simple
interest in Avery Island and put the
land into a corporation and take back
shares of stock in the corporation.
So no one can sell off a piece
of Avery Island because Avery
Island Incorporated owns the land.
No shareholder owns the land.
They're able, like I am, to have a
home site lease on Avery Island, and
I own my improvements on my lease, but
I do not own the land underneath me.
Avery Island Inc.
owns the land underneath me and leases
me that land to have my residence on.
But my lease restricts ownership of
that home to a blood descendant of
Daniel Avery and Sarah Craig Marsh.
Adam Hatcher: And the company
that owns it, I assume, has a
board, has people who run it.
Tony Simmons: Yes.
So I still run Avery Island Inc.
for my family, even though I'm
retired as former president
and CEO of McIlhenny Company.
I still run Avery Island Inc.
I tell people it's almost like
I'm the mayor of Avery Island.
That's sort of what it's like, you know.
It's not really a
full-time job by any means.
And I have a full-time manager who
is there handling day-to-day stuff.
And we have a crew that
maintains the island.
It's a gated community
and Avery Island Inc.
controls the gate onto Avery Island.
So those are our employees
that are on the gate 24/7.
And all of the grounds maintenance,
is done by Avery Island Inc.,
our family company.
And then McIlhenny Company leases land
on Avery Island for its facilities.
They own their improvements,
but they lease the land from us
to have those improvements on.
100 years ago, the closest town,
New Iberia, is seven miles away.
Well, it's too far to go to work and back.
So we built housing on Avery Island
so that our employees could live on
Avery Island and be next to where we
needed them to be to make Tabasco.
We have about 60 houses on Avery
Island that we lease to our employees.
So the population of Avery Island,
including family members, is a
little over 200 people probably.
Adam Hatcher: I'm trying to think of
how many headaches the company and
the family have avoided because they
put the ownership into a business
versus, as you were saying, having
individual shareholders, any of whom
could have at some point elected
to sell their part of the island.
It's all pulled together versus
any one person really being able to
have leverage over another person
or another branch of the family.
Tony Simmons: Yes, Adam and actually
there's another added benefit that I
interact with a lot of family businesses.
One of the benefits that we've received
from the way we're structured is
that what I would call our legacy
assets, which is Avery Island itself.
And, we have the family home
on Avery Island that, you
know, is communally owned.
It's owned by the corporation and is
available to family members to use.
We have various amenities on
Avery Island that our family
can choose to take advantage of.
Those legacy assets are
not part of our business.
They're not part of McIlhenny Company.
So, it's much easier to separate legacy
assets and business assets, which is as
you know, where a lot of families get
into quarrels and squabbles if it's a
successful family business and they have
villas or they have yachts or they have
airplanes or they have facilities, how
those get used by various family members
can cause significant issues in a family.
So, the fact that our legacy assets
are separate from our business assets
makes life a lot simpler for us.
Adam Hatcher: Are there still
distinct branches of the family?
I find that interesting how families,
sometimes it starts to get so
big that you start to lose those.
Do you still have distinctive
veins in the family?
Tony Simmons: Yes, you do.
One of the things that we instituted
for McIlhenny Company especially,
was a shareholder education program
where we invited 25 stockholders.
Originally, it was just
stockholders' family.
We ended up allowing spouses to attend
later, but we tried to keep the age
group as close as we could to each
other because even though some of
my cousins knew who their cousins
were, they didn't really know them.
And by coming into a three-day education
session with cousins that were mostly
in the same age bracket as them, it
really, in addition to them learning
a lot about their family business and
having a much better understanding of
what happened and how it happened at
Avery Island, and what the governance
was because they met with the board,
they met with the officers that run the
company, they toured the facilities.
But they also, in lunches and dinners
with their cousins, became much better
acquainted with an awful lot of their
cousins, which was an extra benefit,
that we got from trying to educate
our younger shareholders especially,
on what McIlhenny Company was.
We finally did it enough to get down
to about 25 years old and just stop
there, and now we're waiting until
this next group gets sufficiently
large at 30 to, you know, around 30
years old or so to bring in another
group and do it all over again.
Adam Hatcher: We'll wind back to that and
the shareholder meetings and the creation
of those and then how you use them.
But it's neat to hear that there was
a benefit, not just to the company or
to ownership, but just to the family.
People that may not have had a
reason to see each other have a
reason to get together and connect.
Tony Simmons: Right.
They've been investigating
and are just trying to start a
family council, and we'll see.
One of the things I question
about the family council,
I'm not questioning the family
council, I'm questioning versus a lot
of families, what I mentioned to you
earlier, we've separated our legacy
assets from our business assets.
Family councils, to a large extent,
tend to deal with non-business family
issues, not the business issues.
That's the board's purview.
Because so much of our legacy assets
and non-business issues aren't in
McIlhenny Company, we'll need to see
how effective a family council is.
Adam Hatcher: Do you mean is there enough
meaningful things to do that it's worthâ¦
'Cause that's a lift.
Tony Simmons: Yes
Adam Hatcher: Creating a council's a lift.
Tony Simmons: Yes.
Yeah.
You know, how effective can they be.
Adam Hatcher: And one thing that's
interested me with McIlhenny
Company is you're still, it appears,
still a single product company.
Now, there are different product lines,
but there are other families whose
companies were started in a similar era.
Heinz is an example of this.
Campbell's an example of this.
They start as a single product
family, and then they go out into
lots of stuff, and they go well
beyond that, and they go public.
But you all have been able to make the
decision to stay with a core product
and make it as great as you can.
Do you think that is uniquely
you or the family orâ¦
It feels like at some point a different
company, a different family could have
felt tempted to chase, to be considered
great, to chase Heinz, to chase Campbell,
to chase these other companies and
try to outgrow them or outdo them.
But y'all didn't make that choice.
You defined greatness your own
way and have become what you are.
Is there something about having a
family business you feel like lets you
do that, define it on your own terms,
versus having to chase what other people
would or what a corporate board would've
tried to force you to add products
along the way or diversify lines?
Tony Simmons: Actually, Adam,
the way I think about it is
what we talked about earlier.
It's the way we solve the puzzle.
The family likes owning the
business, and the business is
getting what it needs to grow.
But we did make a conscious decision
to do what we know how to do.
We're gonna stay with the
pepper sauce business.
In the early '90s, we bought
another pepper sauce company.
Which we sold a few years later.
The only thing we did worse
than buy it was sell it.
Demonstrating a complete lack of ability
to recognize how to do M&A effectively.
And, we made a conscious decision at
that point, you know, to not refuse
to do M&A, but to put a low priority
on it and concentrate on trying to
do organic growth of our products and
expand our product offerings with line
extensions because we make a premium
product that we sell at a premium
price, and we're not really good at just
how to market and sell me-too stuff.
Mm-hmm.
So, you know, there is no one, no one
that takes five years to make a bottle of
hot sauce other than McIlhenny Company.
'Cause seed to table takes us five
years to make that little bottle of
Tabasco that you see on your table.
Adam Hatcher: At 21Clear, when we
work with family companies, one of the
things we talk about is that when you
choose to work with your family, the
great family companies have two goals.
The first is to build a great company,
and the second is to keep the family
together as you own and operate it.
And what I love in family companies
about that first point, building
a great company, is the family
gets to decide what greatness is.
You need to make a decision about
what it is, but you get to decide,
and you heard Tony right there
at the end talking about that.
They didn't have to become a large
publicly traded company that got
into lots of other ancillary business
lines and consumer packaged goods.
They decided they were really
good at making pepper hot sauce.
And there was something about, Tony
says it right there at the end,
there's something that resonates
with that extended family about
a product that takes five years.
It's not something that you can
just quickly do and produce.
And that's what I love about the
stories that Tony has told us so far,
is you hear some common themes and
principles, family meetings, governance
structure, intentionality, the courage
to answer big questions or to pick
up the phone when someone accuses
you of having two sets of books.
But the way they do it
is specific to them.
So the point is that they lean
in on how they work in and
own the business together.
But how they do that is theirs,
and it may or may not be applicable
to you, any given answer.
So this is episode two.
Episode three, I'm gonna encourage
you, if you're an audio listener,
to go find the YouTube, because Tony
has been our guide through company
history and inner family business work.
But the third episode, we actually turn
the camera on, and Tony takes me through
a five-bottle Tabasco tasting, and you
get to see him go from historian and
inner family business expert to a man
who absolutely loves hot pepper sauce
and making your food taste better.
It's fun.
It gives you a bit more insight
into him, and it's a great way
to end this series together.
So look for that in the next episode,
and I encourage you to pull up
the YouTube video and watch it,
particularly my face when we get to
habanero and the scorpion bottles.
There are links in the show notes if you
want to follow our newsletter as well.
You'll always hear about new
episodes there and get content
in between to help you think
about your inner family business.
I look forward to you joining us
next time for the third episode.
And as my grandfather would
have said, "Thank you so very,
very much for listening."