The Sh$t Show with Joe Bosco


Welcome to the third episode of "Yard Sweepers," where we dive into the gritty details of managing a pet waste removal business, customer relations, and the surprising intersections of health and entrepreneurship. Join Brian, Doug, Joe, and the team as they share insights from their daily operations, discuss the nuances of customer service, and explore some peculiar health ideas that caught their attention.


Episode Highlights:

  1. Game Day and Weather Talk:
    • The team shares their experiences from a recent game they attended and discusses the fluctuating spring weather.
  2. Business Insights: Using CRM for Growth:
    • Joe B. discusses the importance of customer relationship management (CRM) tools, specifically highlighting "17 Hats" for its effectiveness in handling leads and improving customer interactions for small businesses.
  3. The Art of Lead Conversion:
    • Detailed conversation about the process of turning leads into sales, the repetition in customer calls, and the joy of securing a new client.
  4. Customer Retention Strategies:
    • Joe B. shares his approach to maintaining long-term relationships with clients through responsive service and dealing with customer complaints effectively.
  5. Anecdotes from the Field:
    • Engaging stories from daily operations, including challenges with property management and humorous exchanges about local pronunciations and personal anecdotes.
  6. Health Segment: Gut Health and Unconventional Methods:
    • A bizarre discussion on a health documentary about using fecal transplants in capsule form to improve gut health, leading to a lighthearted debate on the feasibility and ethics of such methods.
  7. Game Segment: Two Truths and a Lie - Canine Edition:
    • A fun closing game where participants guess the false statement out of three, learning surprising facts about dogs in the process.

Conclusion:

The episode wraps up with an invitation for listeners to send in questions and participate in future discussions, along with a mention of franchise opportunities available for those interested in entering the business.


Contact Information:

Listeners can reach out via email at info@yardsweepers.net for questions, feedback, or franchise inquiries.


Call to Action:

Stay tuned for our next episode, and don't forget to check out our website for more information on our services and franchise opportunities!


Production Notes:

This podcast was recorded at Yard Sweepers Studio and is available on all major podcast platforms. Please subscribe and leave us a review!


Mentioned:

We talked a lot about 17hats - the comprehensive CRM solution for small businesses looking to streamline their operations and boost customer satisfaction in this episode.


Social Media:

Follow us on Twitter and Instagram @YardSweepers for more updates and behind-the-scenes content.

What is The Sh$t Show with Joe Bosco?

Welcome to "The Sh*t Show with Joe Bosco," a podcast about pet waste removal franchises served with a side of humor. Hosted by Joe Bosco, the passionate owner of Yardsweepers, this series delves deep into the nitty-gritty of the pet waste removal industry and beyond. Whether you're knee-deep in the business or eyeing a franchise opportunity, we've got it in the little black bag.

Embark on this journey with us as we dissect the commercial challenges and victories inherent to the pet waste removal business, presenting enriching dialogues with industry leaders, various franchise owners, and seasoned experts who've extensively navigated this terrain. From uncovering emerging trends in pet waste management to broadcasting motivational success narratives, "The Sh*t Show" equips you with the essential knowledge to dominate the pet waste sector.

Leveraging his profound experience in managing a successful family-run enterprise, Joe Bosco offers not only strategies for prosperity but also a forward-thinking perspective aimed at empowering aspiring entrepreneurs to flourish in their franchising endeavors. Whether you're a seasoned professional in pet waste services or intrigued by the franchising model's potential, this podcast is a treasure trove of practical advice, engaging stories, and actionable insights.

If your interest lies in uncovering the business-savvy side of pet waste services, infused with expert insights and a touch of humor, "The Sh*t Show with Joe Bosco" is your perfect companion. Tune in to join a community that not only acknowledges but also celebrates the behind-the-scenes champions of our outdoor spaces.

[00:00:00]

Brian: Alright, here we are, episode three. How's everybody doing? Brian, Doug, Victoria, Joe, how are we? I'm living, living,

living. Yeah. Your best life.

Doug: Yeah. You know, went to the Cannes game, ah, two days ago, me and you.

That was fun. That was fun. Got to see a nice win. Yep.

Brian: That's good.

Doug: Yeah, we have fun. It was good. It's been warm past couple days.

Joe B.: Yeah. It's supposed to get cold and, and wet. I really appreciated

Brian: the invite to that game, by the way. I'm sorry I couldn't make it. You're welcome. I, I appreciated the

Joe B.: invite. I thought I had pre send and I [00:01:00] Yeah, I didn't, I didn't.

Dang. You're a bad friend.

Brian: That blue Sand.

Joe B.: How's your

Brian: time

Joe B.: going?

Brian: How your week? My week's been great. Yeah, late April. It's always beautiful weather. It's also my birthday in late April, not today. Right. Happy birthday. Thank you. Everyone's always so happy in late April, I think because the, the weather is just getting nice coming beach school's about to get out.

Pollen's over pollen is dumb.

Joe B.: That was terrible. Yeah. Yeah, it was tough. Victoria, how are you doing? Good, good. So happy, so talkative my daughter.

Joe W.: Joe, how are you? I'm doing good. She doesn't have a mic. She could have been talking and nobody would've known. Yeah,

Joe B.: she was talking. She was, she was. So, she filled the room.

Alright, so here we go. So, we talked about a bunch of stuff on the first two. I do want to mention that our CRM that we use is 17 hats and we love it. Highly recommended if you're have any kind of small business that you use. It's multifaceted and we love it.

So, so if you own a business like ours, one of the most important thing, Doug, you can confirm this is leads. [00:02:00] Without 'em you don't have a business. If you don't sell, you gotta have sales all go together. So with the 17 hat, CRM, we easily get customers to come in and follow up, and it makes life a lot easier.

We used to do it by pen and paper, literally writing the name down, the date we called, who we spoke to. Now it's all just in the system. So again, 17 hats is awesome. But yeah, so leads come in and it's a whole process. And sometimes if you've owned a business for long enough, it can be not overwhelming, but just the phone calls become so repetitive and you know, you say the same things and it's so easy and Doug listens to me do it 'cause I've been doing it for a while and.

You say the same things and every time you mess up you're always looking. 'cause me and him share an office and I just look back at him. He is like, shakes his head like that. You've been doing this a, you did this a thousand times. Really? You know, your words just get garbled. But when you finally get somebody on the phone and you make a sale and they're a customer.

It's awesome. It's a great feeling when you can do that. [00:03:00] And you know, Brian's in the field for us and he's doing sales and just sold a great job for us. Thank you. You're welcome. That was awesome.

Doug: Mm-Hmm.

Joe B.: And that's just the way it works. And, and once you, for me personally, once you, once it happens and you get a lead and you, you solidify a lead and then they.

They sign. It's a great feeling. And when you lose one, it's, it's a sad feeling because you, customer retention for us is amazing. I've had customers, commercial customers for 15 years and they love us. Different managers come in, different management companies come in and it's always, you know, a little pushback in the beginning.

But once they see what we do and how often we're there and how quickly we respond customer service wise, they're in. And that's an easy selling point. And that's. I've learned organically growing right from word of mouth, that that's the only way you're gonna grow is from people saying, Hey, I've used this guy for 15 years.

You just said you got a shit problem. Call Joe. And I come and we come and we take care of [00:04:00] it. And a lot of people are like, what do you do? Wait a minute. You pick up the dog crap that's on the ground. I said, yeah, we, that's what we do. And it's a hard sell at first, if you've never heard of us and you know that you've walked in town many places they're like.

That deer in the headlight, like, what do you do? So you have any stories? I can't tell

Brian: you the, well, I, I mean, I, I, I guess I could think of so many, but the, the, the best conversations are, are the ones where when I'm telling them, I can just see their eyes just kind of like glaze. And as they process through it and they're like, wait, you guys really do that?

Yes, we do that. Like, and then it, it's almost like shock. And then it, it transforms into possible excitement. Right? Because they're like. Oh, we could use that, right?

Joe B.: The best is when you walk into a place where they just had a call or they just had a complaint and their maintenance guy was fixing the air, air conditioning unit's gotta stop.

These people don't have air, but I gotta pick up a pile of dog crap 'cause somebody complained. So that's where [00:05:00] it's like, oh yeah, where do I sign? Those are the best. Right? 'cause you're in and then you show them what you do. Customer service retention is huge. My favorite

Brian: are when the apartment complexes are neighbors and just like, normal neighbors, they don't like each other. Right. And they're always complaining that the other apartment complexes, tenants are bringing their dogs to their dog park or the bark park as they call them now. Oh yeah. And doing their business. Yeah. And using, you know, their space. Yeah, it's, they're like, we gotta get '

Joe B.: em back.

Well, it's amazing too, like we went, we did an install this week of a pet station that they had an old one they needed in installed, and we were literally there two days ago and the piles of poop that were there, so it's one of those apartments in Durham. That Durham. Durham, are you asking

Brian: for the pronunciation?

Durham. Alright. Use it in a sentence. I like to go through derm. Okay. That is absolutely incorrect. But you

Doug: pronounced

Brian: it differently. Wait, I said every letter in the an A there is an A in that it was, I heard it Durham.

Joe B.: You durum [00:06:00] Joe, did you hear it?

Joe W.: No.

Brian: You didn't even gimme a fighting chance Derm.

That's, there was no a there. I know that you were saying I was quoting you. See, I

Joe B.: like the way you said that, Durham.

Brian: You're sounding like you're, you're trying, you're, you're going to the dermatologist, but you're just cutting it short. Hey, I gotta go to the derm. Derm. I gotta go get my skin cancer checked out.

My derm do

Joe B.: ham. Your doctor is calling. I know I'm not gonna answer 'cause I'm so healthy. Look at my eyes. Looks like somebody punched me in in the eye. Oh yeah. One of his eyes. Look at my eye. Oh, you got in a fight with a hockey player? Mind my wife, she beats me. Oh, sorry. No she doesn't. Yeah, so was that your at I got off.

That was your retraction. I got off, I got off track there. So yeah. Most important thing we could do are leads any way. There's no way to grow a business. Like, you know, Douglas is new to doing this two years, but selling he hasn't done yet. So it's a constant of a constant of him [00:07:00] listening to me on the phone.

And just retaining it. Right. And then the next is to go out in the field with you who's a natural born sales guy that can talk about shit and sell it clearly. He needs to thank you. He needs to just hear there was a compliment there. Quite compliment. That was a great compliment. I appreciate it. Thank you.

Thank you. Happy birthday. I'm so where was I? So. Durham Durham. You in the field? Did I get it right? No, Durham.

Brian: No,

Joe B.: that's even alright. Wrong. Say it right. Brian. Durham. Durham. So there was an A there Durham, there's an A there. Mm-Hmm. Durham. Oh, now there's an X. Mm. Yeah. You know what? Well, if you ghost, he said it the

Doug: same

Joe B.: way

Doug: three

Joe B.: times.

I don't think, could we replay that? I

Joe W.: don't, I don't have I don't have that technology. Well, I, I

Brian: heard Dur Durham.

Joe B.: Yeah.

Brian: Yeah. There we go. Winning a little. Still a little Yankee, but that's fine. Okay. There's nothing wrong with a little Yankee. I'm, I'm okay with, I'm big Yankee

Joe B.: anyway. So get a lead.

You have a customer. We retain them, right? [00:08:00] So a month, two months, three months down the road, they get a complaint. Hey, Cho, you guys come on Wednesday, I walk the property and there's 17 piles of poop. I'm like, oh, I'm really sorry. My texts on his way out there right now. He must have missed that area. We'll take care of it.

There's always an answer for every single thing that they could say. There's never, what I've learned is there's never not an answer, and if you don't have an answer, you better get back with an answer like email. That's easy, right? You know what? Let me check that out. I get back to you, but on the phone, you better have an answer.

You know, if they call me and. I love my customers. They're all great. They are. I love 'em. But some have more, are more needy and meaning that they have more dogs. And there's, you know, a lot of people that don't clean it up. Mm-Hmm. That's that the need is real. That's why they hire us. So angry customers, what do you do with an angry customer?

You'd be nice. You know, you could easily be angry. You won't have them very long as a customer, customer, I, I mean, I appreciate my customers and they know it. When they call me, [00:09:00] Hey, I'm so sorry. Discount here dis whatever you need. If they find a pile of poop, I offer them a free week. They're, they, they've, they think that's equal.

Joe W.: Now, what a weird scavenger hunt.

Joe B.: The worst is when you gotta send somebody back on a complaint. And they're like, Joe, I'm standing here. There's nothing here. So what'll happen is a good tech, a good person that works on the property that's doing maintenance, will hear the manager have an issue, go take care of it.

Oh. Because they feel like it's, it's a they. Right.

Brian: So what

Joe B.: happens? So they,

Brian: my guys, it's take 40 quickly trying to, to clean the house. Correct. Before mom and dad get home. Right. Doug ever done that?

Doug: I don't live at home.

Joe B.: Right. Big shot bus do. When you did. Like two months. Like she's not Mike, she said like two months ago.

I've been away for a while now. That's they're brother and sister, in case we didn't know that. Yeah, so, so, you know, angry [00:10:00] customers, tech goes back, he's like, you know, he starts walking. He is like, Joe, I'm not crazy here. I'm like, all right, nothing you can do. We'll just say we took care of it. And that's what we do.

But yeah, it's a, leads are really important.

Brian: Alright, Joe, I have a question. Yeah. Since we're talking about leads and sales and stuff. Mm-Hmm. You've been doing this business for how long? 18 years. 18 years. Do you remember your very first sale? Who it was, what that I assume phone conversation may be face to face.

She

Joe B.: just retired. Deborah Shea. Was at Avalon Peaks in Apex, which is still a customer. Wow. You really do remember. And they, and they've had seven, seven or eight manager changes. And I think what they love, it's a Drucker and Falk property. Mm-Hmm. I think what they love is that we're always there and we always, you nev, if you call me, you never get a machine.

So they're really close to where we live, so it's easy. A lot of times when we get a complaint, it's in Chapel Hill [00:11:00] or Durham. Mm-Hmm. Durham.

Joe W.: You said it right the first time Norm.

Joe B.: Yeah. Yeah. I'm gonna go with that Happy birthday. I think, I think that when we get a complaint like that, I think we've grown to a point where we have a tech somewhere close to anywhere we have a complaint that's changed the face of the business, right?

That that we can go back within. A half hour and get back to a complaint. And I think that's why a place like Avalon Peaks and Deborah Shea keep us for 15, 16, 18 years because they know we're there and we, they know we're doing the job because it's dog shit. If it's not, if it's there, we're not doing our job.

It's really simple. Like if you have a problem building 500, 'cause they have 10 dogs, damn well my tech better check that property every week because. What's gonna happen? I'm not going back. He's going back and I ain't paying him extra to go back. You do the job right the first time or you don't get paid and you're not, you don't work very long.

And I [00:12:00] that not trying to be a jack wagon. I mean, if you run a company and somebody says they're doing it and I pay you and I find out you didn't do it, that's kind of stealing. So. That you just try to keep, you know, like, we'll go back. Douglas is in a position now where he can go back and follow up on my techs.

Like, you know, techs have bad days. You know, they don't want to pick up dog crap. It's 102 degrees. I miss the pet state. There's a lot of stuff that goes on, which I think we do a pretty good job of handling, so.

Brian: So response time for yard sweepers is important. Absolutely. When someone calls, you want to get the 30 minutes.

Joe B.: Right. Well, the last thing they want to hear is, Hey, I'm in building 500 and there's a pile crap on the sidewalk. Could somebody take care of it? Well, I have two maintenance guys and they're not saying this. We'll be there sometime tomorrow. Right. We'll get to it. Then they just go, boop. Hey Joe. Yep. My guy's on the way.

Now I say a half hour. 'cause that's, I bet you if you look at it within an hour, we're back there. But if we are in Chapel Hill and we are in Nightdale, the points in Nightdale, well then we'll be there within 24 hours. Mm-Hmm. And we always are. And what if they're in Durham? Durham? [00:13:00] Then we do the same thing.

Derm. Darn. Derm. Derm. Anyway, so yeah, li leads are really important.

Joe W.: I noticed, Joe, when you were talking about customer retention, you, you didn't say anything that sounded like an excuse. I think sometimes business owners want to go into, oh, we were there 10 minutes ago. We were just, it's, no, it's just, Hey, we're sorry we missed it.

We must have missed something. How did you learn that lesson? Because I feel like people do that wrong all the time.

Joe B.: I, I think it's, it's, it's hearing what your tech's telling you and knowing what's actually happening. And I know that sounds odd, but when my tech tells, when I get a complaint from a customer and I go, all right, you were there yesterday, Billy, what happened?

Did we miss something? Did you not go? What happened? And they'll say, no, I was there. I took care of it. And the customer says, well, building 500, there's a pile of crap. They're always right. Always right. I don't care if it's there. If it's not there, you got a complaint? I, we screwed up. We'll take care of it.

I will give you a discount. I will [00:14:00] give you a week free. I will do whatever it takes to retain you as a customer because we made a mistake and we're gonna take care of it. It's it's dog crap. This is not brain surgery. You missed it Billy. Aw. You gotta go back and take care of it now. And I don't, it's not Billy.

You know Billy Billy's? Yeah. Billy's always missing things. Billy Don't be a hero is a song. Billy the kid. Billy the kid, he went western. I do wanna talk about something. A friend of mine I had coffee with and he told me about a show he watched. I'm not sure what streaming network was, but it was something, the word gut, meaning your belly and diet and all this health stuff was involved.

It's,

Joe W.: it's a trending on Netflix right now. Something about like hack your gut

Joe B.: or something. Right. Yeah, so he told me about a part that he was watching. He was like, his wife was watching it and he was kind of watching but overhearing it. He said, and they started to talk about it and he's like, he heard 10 minutes.

He said, honey, please rewind that. I just, I wanna pay attention to that. So he did. [00:15:00] Turns out, and I'm gonna keep give you the short story, short story in Durham that the. The people in the film, the gist is that they're very healthy people that exercise. Eat, eat what do they call? We just, just vegetable not cooked.

Eat vegetarians. Okay? That, that was those guys. Those guys, you know, they eat, they eat vegetables, right? They eat green things, right? They don't eat meat. See, I got, where was I going with that? You're just telling the story, right? You're fine. Where was I?

Brian: You were he was rewinding it because the person said something, right?

Joe B.: So he said that the guy, these people eat really well, so their diet is really well, and they, they get all these tests and they're in peak gut performance. Let's call it that. How they got to this, I don't know, but they decided to take the very healthy man's poop. [00:16:00] Poop in a thing. Put it in cap. Not his. Not his hands.

No. In a dish, A bowl a thing. I

Brian: mean, we don't know.

Joe B.: Maybe they did his hands. No, it's a thing and they take it and they put it in the poop. They put it in capsules, freeze it, and then have people take them.

Brian: And the test, hold on. When you say take them, you mean swallow them? Correct. What.

And what, what is, what does this do? Well,

Joe B.: the tests have shown that they become healthier. Their, their bodies start to re, it works together and it, it

Doug: works

Joe B.: okay, but

Doug: they taste the poop.

Joe B.: They have to taste the poop pills. I haven't taken them. I haven't tried a poop pill. We should do

Doug: an episode where we all take a poop pill.

I'm out. No. Nah, I'm good. Good. I like

Joe B.: not signed up for this. This is an elaborate TikTok

Joe W.: scam. I feel like

Joe B.: this isn't.

Brian: Yeah. Okay. So a healthy man is selling his poop.

Joe B.: He, there was [00:17:00] no sales. I think they were partners, good friends, volunteers, eh, I don't know,

Joe W.: so, so this was just a guy just like, Hey, my poop's so awesome.

Would you like to, I think they were showing, look,

Joe B.: this works for my gut. This guy's really healthy. I started eating his shit and now I'm better. Like, I don't know how else to you explain that. That's a short story. I have

Brian: so

Joe B.: many

Brian: questions. I know, I agree too. How did that conversation start? How did he, how was he ground zero?

He's like, look, my poop is better than yours. Did they test all their poops and say, okay, mine's obviously. Telling us

Joe B.: this story. It's the shit show. What do you mean this is the shit show poop pills on the shit show makes total sense.

Joe W.: I think there's some franchising opportunity here. Well,

Joe B.: I think the goal is to say,

Brian: well, poop is universal.

What if people took poop, dog poop pills? Could they choose the breed? Would, would, would a greyhound pill? I'm more of a, would a grund pill make you help you run faster? Would a poodle pill grow more [00:18:00] hair? Think about it. We just solved alopecia, baldness, alopecia. Golden retriever pill make you a friendlier human being.

Ooh, a doberman. You could be a guard or a cop. Yeah, just a army. Be a jackass.

Joe B.: German Shepherd. You could be German. I'm a lab guy. That's

Joe W.: a Jack

Joe B.: Russell. Yeah, Jack. Huh. So yeah, poop pills make you better. What do you think? I don't know. False.

Brian: I. I don't, I, I feel like I can't get these past five minutes back.

My okay, but what my life.

Joe B.: But what if, what if big picture? What if this is it? This is the ozempic and the, the, the, the the lose your hand. What? This cures it. Everything. This, this guy's sh the. The nutrients, the stuff that's in this man's poop is super, super na. Like this is the deal and they figured it out.

And now you go to Costco, you could buy 5,000 for 20 bucks, but why? Okay. How many shit bills it could make you, you don't know. [00:19:00] It could be endless. You couldn't do the Rubik's Cube. How

Brian: about this? How about this? Instead of ingesting his shit, just ask him what his diet is and, and eat that. Oh, that 'cause your body makes your own shit.

Maybe you could just try. Living a healthier, you know,

Joe B.: life. I think people want a short fix. I think that's a long term fix. If I could eat shit and lose

Joe W.: weight. I think the, the challenge here is that I think this, this approach is like, oh, your body just needs an example. Like that's what we're supposed to And it changes.

Yes. Like here's, here's a little bit of a do it this way, body. Right. And then it works. Right. That's, that's not how. Food works though.

Joe B.: No. Like, and I think these people use 17 hat in the video. I'm not sure, but if they, if this thing builds 17 hat, it would be where they want to go. Probably. It can expand.

Yeah. I mean, it's just one guy. It could be endless. I I, if you think about it,

Joe W.: but isn't all the nutrients already out of it? [00:20:00]

Joe B.: I think they never go out. I think they're in your body. I think these guy, but like you said, Brian, how did you think? Like what was the fir like what happened? And I think it was one of those things like, man, you're so freaking healthy.

You eat. I know. I see what you eat and everything, but let me eat your shit. I don't think, let me try it. I don't think it got there that quickly. I think it was more of, oh man, what is it? Your gut? And wait a minute. That poop that comes out. There's gotta be some stuff like I could see, gimme a taste. Like, can you see it?

Like maybe the mind working like. Let me taste your shit. Like, I guess it's not a taste more of a, just a, a taking of it. Maybe it

Doug: was more of an accidental

Joe B.: taste. And then

Doug: he was like,

Joe B.: okay. And then

Doug: he felt like amazing for like a week. Hold on. Peanut butter. Somebody

Joe W.: like the first time they can combine peanut butter and chocolate.

Just like happy accident. Like,

Doug: like we were talking last episode, there were two episodes ago, splashing in the mouth would be toilet sauce baby. They got

Brian: splashed so.

Joe B.: Oh, they developed a taste for it

Brian: [00:21:00] and they were like, that wasn't bad. This pretty good.

Joe B.: Hey John, I like your shit. The reason why I was asking

Brian: about like how much it costs, you said he doesn't get paid, but like I was thinking that those people, let's say they were paying top dollar for his, for shit, for his pills.

What's the price? Then what I would do if I was interested, if it works, what's the price? I would take the person who's taking his pills and take their shit pills at half price. You see, because I'm getting at least part of it. Yeah, but you're cutting,

Joe B.: you're cutting the, it sounds like a pyramid. Like you put in too much cutting it, it doesn't work.

Oh, it's, it's, it's like,

Brian: it's like the store brand sodas instead of getting

Joe B.: like the name brand. Right. It's like Path Marks Cola. Right? Like it's Pathmark, king Cullen, Harris Teeter, like, Cola not, not Coca-Cola. Mm-Hmm. Okay. Cut. Coca-Cola. We're talking about anything else? Okay. So she said, talk about anything else.

Let's remember what this, this is about. It's about franchising. It's about people wanting to get involved in owning the business. What a [00:22:00] segue. I'm such a professional EOL thing from poop pills to franchising. I just wanna make sure we know, I mean, you, you know. We get, this is gonna come out the wrong way, but we get to do this podcast and have fun and laugh because we've broken our ass picking up shit for 18 years.

So now we're at the point where we say, Hey, you at your nine to five, making 55,000 a year, having struggled, struggled to pay the bills. This could be a side hustle that Beco could become your main hustle for not a lot of money. I'll say it again and. You get us, you get this team that knows everything about dog poop, shit poop.

I mean, does, does it matter Joe? Shit poop. Like if I say I, but every time I'm gonna say shit, I wanna go poop because I think somebody's like, he said, shit, the name of the show, a shit show. It has an explicit rating. Fine. I'm gonna go with shit.

Joe W.: I check not for kids on YouTube.

Joe B.: Okay. So that solve everything.

Thank you Joe. Yeah. That solves everything. We're good. [00:23:00] So I think that when we talk and we have fun. Know that this is all possible. Like I'm not being boastful. I don't know what I'm trying to say other than we're having fun with this because we've earned the time to put into it to have fun and help people be able to do the same.

Maybe you don't wanna do a podcast, maybe you wanna go fishing for the rest of your life and you have somebody run it, but the, the. The, the revenue stream that can come from owning a business like this can be enormous. So just Google it, you'll see again, absolutely 17, 17 hats is our jam. We love using 'em.

[00:24:00] [00:25:00] We have several other items that we use and tools and Brian in the field on a part-time basing. Basic, basic basis making sales. He has a, a, an air, what is it called? Airtable Jot form or, yeah, Airtable. Yeah. Where he can just put notes in there and we all see it and we can react and get out to see the lead.

And you know, we have a whole process when Brian's in the field. And if he gives us a number three, that's call him right away. 'cause they're interested in search. That's right. Yep. So one star, two star, three star, one star. Two star. Three star. Yep. And it works great. So far it's been a huge, huge success.

I'm sorry, what? In Durham? Happy birthday. It's been a, it's been a what? Happy birthday. .

Joe W.: You're wearing an Adidas shirt. [00:26:00]

Doug: Yeah, maybe crop him out. You're not wearing a yard

Brian: sweeper shirt either. Oh, I didn't know I needed to.

I was. I'm wearing my yard Weavers hat

Joe B.: podcast.

Brian: Well, at least he doesn't

Doug: have big emblem.

Brian: Well, to be, to be fair, I do have the yard sweeper's sweatshirt in my car and the underwear, so not everybody could see the underwear. It's 90 degrees. So did you make yard sweepers under 90, twice

Joe B.: edible. Yeah, the high is gonna be like edible poop.

Wait a minute. 87 today. I think I just nailed it. Edible underwear with this guy's shit. Mm. You get bets of both Best made with the shit that the underwear is made of. Shit.

Brian: Ladies and gentlemen, it is time for another rousing round of two Truths and a lie, or maybe we should call it I'm undefeated.

Two barks and a growl.

Joe B.: Ooh, I like it.

Brian: Because the theme as always is man's best friend. Mm-Hmm. The canine. Yeah. Rules are simple. I will give three facts. Two of those [00:27:00] facts will be absolutely truthful. Two are true. Listen closely. One will not be true. This will be, and I have to

Joe B.: tell you what, which one is false or all three?

You both. Oh. Oh my God. This is still

Brian: father versus son. You both will make a guess. Painful. It's painful. You're trying to guess which one is false. The growl. Which one is false? False. Correct. Alright. Are we ready? You got it? Yes. Two truths. One. Yes. I have to write everything down. Fact number one, dogs can see color.

Dogs can see color. Fact number two, dogs can smell your feelings. Dogs can smell how you are feeling. And fact number three, a city in California elected a dog. As their commissioner. That's about right. That tracks a city in [00:28:00] California elected a dog as their very own commissioner. That tracks two are true.

One is false. I absolutely know it.

Doug: See, I was always taught as a kid that dogs see black and white

Brian: only. I agree. Is that your answer?

Doug: I think so.

Brian: Yeah. Me too. Okay, so I wanna be very clear, both of you believe that the false statement is that dogs can see color correct. And that the other two are true.

Correct. Alright, locked in audience, go ahead and lock in your answers. Surprised we agree? I knew 'cause that, yeah. Yeah. As soon as you said you agree and you both are wrong.

Joe B.: No dogs

Brian: can see color. What do you mean? Yeah, you know. Thank you,

Doug: Victoria.

Brian: Oh,

Doug: you just Googled it. What colors do all colors

Brian: despite what you may have been led to believe?

Dogs do not see the world in black and white. They can see a spectrum of grays, browns, blues, and yellow tones, but they do have trouble distinguishing between the colors red [00:29:00] and green, but they are not color blind. Ah, come on,

Doug: blue and yellow.

Brian: Interesting. Another fact I said is, dogs can smell your feelings.

You guys, now that you know that the, you know, they can see color, do you believe that that is the false one? You believe that dogs can smell, smell your feelings? They can smell your feelings.

Doug: I know. They could sense like if you're sad. Yeah, I think they can.

Brian: Yeah, that's true. In fact, your dog sense of smell is approximately a hundred thousand times better than yours.

Wow. So it shouldn't be shocking that they can in fact smell things such as fear. And when a human is fearful, they perspire. And a dog can easily pick up on that, obviously, but they perspire through their nose and their hair. They don't actually sweat dogs. Well, we were talking about humans, perspir when they're nervous and dogs can that Yes.

From Durham. And last but not least, a city in California elected a dog as their commissioner. You both believed that was true

Joe B.: like so quickly too. Well, 'cause it's California. It's like Florida. We can do it. That is

Brian: so ridiculous. That's that's why I said why would the city in California elected dog as their commissioner did it could be better.

They did not do that. No, [00:30:00] they elected him as their mayor. I'm not joking.

Joe B.: What was his name? Spike.

Brian: A golden retriever named Max became the very first mayor of Idle Wild California in 2012. Sadly, max passed away the next year, but was succeeded by Max the second, who has been running the town ever since.

Wow.

Joe B.: Since

Brian: 2012. They've had two dogs as their mayor, and most of the kids had

Joe W.: no idea

Brian: that the dog had been replaced. Max number two.

Joe B.: So how does he. Run, like what does his office look like?

Brian: Does he get benefits and PTO?

Joe B.: Lots of treats. Does he walk himself?

Brian: Mm.

Joe B.: CEOI walk myself at API P.

Brian: Does he have a desk?

Joe B.: Do people the visit him? Does he use yard sweepers? Does he have a

Joe W.: headset

Joe B.: for the phone? Does he use jobs?

Joe W.: So, so much of the, what a, the bear does a lot is like ribbon cutting. I imagine the dog does that kind of stuff. Like [00:31:00] anytime a business in the world, whatever the dog, pick up those giant

Brian: scissors and use them.

Joe W.: He's got scissors attached to his mouth. He's

Joe B.: got incisors, molars, canines,

Brian: California.

Joe B.: Alright, well this was

Brian: fun,

Joe B.: episode three in the books. Look forward to the next episode. If you guys have, we would love to open this up and. You know, have you guys ask questions, email questions. Joe will post the, and it's on the website to get, to send us an email info at yard.

sweepers.net goes directly to me and to all of us. We'd love to help you guys. Franchise opportunities available, and we use, we love 17 hats. All right, guys, have a good week. [00:32:00]