Talk Commerce

Talk Commerce Trailer Bonus Episode 310 Season 1

Steep Success: How Full Leaf Tea is Brewing a Fortune in the Digital Age

Steep Success: How Full Leaf Tea is Brewing a Fortune in the Digital AgeSteep Success: How Full Leaf Tea is Brewing a Fortune in the Digital Age

00:00
In this episode of Talk Commerce, Brent Peterson interviews Matt Hammonds, co-founder of Full Leaf Tea Company. They discuss Matt's journey from a broke newlywed to a successful tea entrepreneur, the intricacies of sourcing high-quality organic teas, and the importance of customer feedback in product development. The conversation also covers the challenges of e-commerce, advertising strategies, and the excitement surrounding the holiday season for tea sales. Matt shares insights on the tea industry, including trends, customer demographics, and the future of tea in a rapidly changing market.

Takeaways
  • Artisanal teas offer a flavorful and healthy alternative to mass-produced options.
  • Listening to customer feedback is crucial for product development.
  • Quality sourcing and organic certification are key to maintaining product integrity.
  • Cold brewing tea can enhance flavor and reduce bitterness.
  • Digital advertising is essential for e-commerce success, but diversification is important.
  • Understanding customer demographics helps in tailoring marketing strategies.
  • The holiday season is a peak time for tea sales, requiring preparation in advance.
  • Innovative blends and flavors can attract new customers and retain existing ones.
  • Matcha is a popular powdered tea that offers convenience and health benefits.
  • Maintaining a stable customer base is vital for long-term business success.

Sound Bites
  • "Tea doesn't necessarily go bad."
  • "I drink matcha every day."
Chapters

00:00
Introduction to Full Leaf Tea Company
05:02
Journey into the World of Tea
09:53
Sourcing and Quality Control in Tea
11:34
Product Development and Customer Feedback
12:52
Decaffeination and Herbal Teas
14:07
Cold Brewing and Kombucha
16:38
E-commerce Strategies and Challenges
17:54
Working with a Spouse in Business
20:29
Understanding the Customer Base
21:46
Advertising and Marketing Shifts
23:48
Exploring New Product Lines
24:47
Brewing Techniques and Recommendations
28:58
Excitement for the Holiday Season
30:12
The Future of Tea in a Tech-Driven World
32:03
Closing Thoughts and Resources

What is Talk Commerce?

If you are seeking new ways to increase your ROI on marketing with your commerce platform, or you may be an entrepreneur who wants to grow your team and be more efficient with your online business.

Talk Commerce with Brent W. Peterson draws stories from merchants, marketers, and entrepreneurs who share their experiences in the trenches to help you learn what works and what may not in your business.

Keep up with the current news on commerce platforms, marketing trends, and what is new in the entrepreneurial world. Episodes drop every Tuesday with the occasional bonus episodes.

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