Law Tech Daily

Welcome to your briefing for Oct 18, 2023. Here's what happened in Legal Tech recently.

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Welcome to Law Tech Daily - the podcast that keeps you informed on the latest happenings in the legal tech world. Join us every Monday, Wednesday, and Friday as we explore the cutting-edge advancements and breaking news in the industry. Make sure to hit that subscribe button so you never miss an episode! In today's episode, we'll cover recent developments in legal tech, including new appointments and AI systems adopted by major firms, the ways to test AI effectiveness in legal departments, and Harbor's acquisition of Stout's Legal Management Consulting Practice to expand their services in legal hold, data preservation, eDiscovery, and technology implementation.

Let's dive in.

In recent legal tech news, several significant developments have taken place, underlining the increasing role of artificial intelligence (AI) in the industry. Novaplex, a legal tech company, announced the appointment of Ben Mitchell, the former head of DocsCorp, as their new Chief Operating Officer (COO). Novaplex aims to reintroduce choice in the consolidating market. Meanwhile, Allen & Overy selected Zero Systems' Athena to enhance their billing accuracy. Similarly, Linklaters is leveraging generative AI (GenAI) to refine their tasks, improving efficiency and productivity.

vLex launched an upgraded version of Vincent AI, utilizing OpenAI's technology for legal research. This advancement represents a significant milestone in AI-powered legal analysis. Harbor, a legal tech service provider, expanded its eDiscovery capabilities by acquiring Stout's legal consulting business. Atticus, an Australian firm, brought in two executives from Bryter to drive growth in Europe and the corporate legal sector.

The recent Clio Cloud Conference emphasized the crucial role of technology in the legal sector. Filevine introduced LeadsAI, an AI-powered feature designed to manage incoming leads efficiently. These developments highlight a growing reliance on AI in the legal industry.

It is evident that AI adoption is no longer optional for law firms seeking a competitive advantage. Tools like Athena and other GenAI applications showcase how AI can address complex issues and streamline labor-intensive tasks. However, strategic implementation and monitoring of AI effectiveness are crucial to success. Talent acquisition also plays a vital role, with Atticus and Harbor making robust talent acquisitions to build sophisticated legal tech teams.

While the future of AI in legal tech appears promising, it also brings challenges related to data privacy. As AI and data privacy become more intertwined, law firms must be prepared for an increase in tech-related legal issues. This reinforces the importance of strategic talent acquisition and maintaining vigilance regarding data privacy.

Let's jump deeper into our two key stories.

In a piece published on Legal Dive, Jitendra Gupta, the Ops Decision Science director at Wolters Kluwer, suggests three effective strategies for testing AI deployment in corporate legal departments. Firstly, he proposes encouraging adoption through gamification to stimulate engagement and enhance utilization. By incorporating game-like elements into the AI system, organizations can motivate employees to actively participate and make the most of their capabilities.

Secondly, Gupta recommends running AI "behind the scenes" to build confidence in the technology. By demonstrating its effectiveness and increasing accuracy without directly involving end-users, legal departments can gradually introduce the benefits of AI. This approach allows employees to witness the positive outcomes firsthand, fostering trust and understanding.

Furthermore, Gupta highlights the use of process mining software as a tool to analyze workflows and measure productivity improvements resulting from AI implementation. This technology provides a detailed insight into the practical benefits AI can bring to legal departments, allowing organizations to quantify the positive impact on efficiency and resource allocation.

However, Gupta emphasizes the importance of managing expectations and being transparent about the learning curve associated with new technology. While AI has immense potential, it requires enthusiastic adoption and a culture of transparency within the organization to truly flourish.

By implementing these strategies, legal departments can effectively test the efficacy of their AI deployments, ensuring they are maximizing its potential and reaping the practical benefits it offers.

Harbor, a global legal technology services provider, has recently made an acquisition in the legal management consulting (LMC) sector. The company has acquired Stout's LMC business, and as a result, the entire Stout LMC team will be joining Harbor. This deal marks Harbor's first acquisition since the merger of HBR Consulting, LAC Group, and Wilson Allen.

The acquired business, led by managing directors Jim Mitchell and Stacie Neeter, currently operates in the energy, healthcare, pharmaceuticals, and financial services sectors. Harbor's CEO, Matt Sunderman, expressed the company's dedication to expanding its presence in new areas of business, including legal hold, data preservation, and eDiscovery technology. This move will provide more depth to the company's existing work, particularly in contract lifecycle management and general corporate strategy.

Sunderman emphasized the significance of the newly acquired team in assisting corporate law departments in upgrading and implementing new technology solutions. This highlights Harbor's commitment to providing comprehensive services to its clients, ensuring their ability to leverage cutting-edge technology within their legal operations.

With this acquisition, Harbor strengthens its position as a leading provider of legal technology services, further solidifying its ability to deliver innovative solutions and support to the ever-evolving needs of corporate law departments across various industries.

And that's a wrap.

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