Host Tommy Geoco discovers what fuels the internet's most interesting designers and builders.
S1 0:00
I'm about to show you a founder who every investor said was building
S1 0:04
the stupidest idea they'd ever heard.
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This is what they told him. No one believed in it.
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They're like, this is dumb. This is the worst idea ever.
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This is so stupid. How are you gonna make money?
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I just remember, like, feeling
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so like the wind just was taken out of my sails.
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What they're really. Saying is, like, I don't believe in you.
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I don't think you could do this.
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I don't think you can build this. This shouldn't exist.
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They laughed at him, literally laughed.
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But here's what they didn't know that increasing the amount freelancers
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earn would instantly make contra a creator's home.
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Over the next 30 minutes, you're going to learn why.
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Betting against the obvious might be the smartest thing you ever do,
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and why I'm doing the same thing right now.
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Let me crack into that, because that's really interesting.
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I'm curious what your take on that is.
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Ben Huffman isn't supposed to be here.
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No degree, no connections, no Silicon Valley pedigree like me.
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We were just two kids who found our future on the early internet.
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This is where we both started.
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I built my first. Computer when I was 13 from components and even younger
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we had a family computer, but it was in my parents room. I couldn't really use it.
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I was like, oh man, I really want this PC.
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So I'd save up money, like doing chores.
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I think it might have been like 2 or $300 for all the components
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to basically build my first computer, I built it.
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I immediately fell in love with the internet, and I'm from rural South Carolina.
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There's not a lot to do there.
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It's beautiful, but not a lot going on for
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someone who's young, has a lot of ideas, a lot of energy.
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And when I was 19, about to turn 20,
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I dropped out of school and moved up to New York.
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I was a college dropout. So there's a lot of imposter syndrome there.
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A lot of the people I would interact with, they were all working
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at, like cool tech companies or like Facebook or whatever.
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And I just remember thinking like, wow, I could never do that.
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I don't have a degree, no one to hire me.
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There's nothing on my resume.
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I'm just good with computers.
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I remember my first website, 800 pixels wide borders,
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that I spliced out of a cracked version of Photoshop, cringe
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poetry, and blog entries.
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At 13, I didn't know what I was doing and I loved it.
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Then something changed.
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There was a moment that rewired everything.
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I remember when I got my first freelance project.
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Everything changed. Like for the first time,
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I felt like someone valued my opinion.
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Someone recognized my skills and were like, whoa, like, you can actually help me.
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And that was so validating because, you know,
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having that moment to say, like, hey, I'm the expert, I can help.
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I have authority here. That was big.
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You took me back to when I first started in the field.
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And I think I think it was Elance.
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I left the military and I was just sprinting.
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I had already had four children at that point,
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and I was sprinting to upskill myself
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and be valuable enough to charge rates.
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I didn't know how to sell, and it was Elance,
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and I was like, just picking at the lowest quality jobs
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I could get for $500 for like a WordPress website.
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And it was it was like, I have to take them off platform immediately,
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and it just felt very cold and calculated.
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That first client that believes in you
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feels like oxygen to somebody who's drowning,
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but the platforms at the time
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felt like they were bleeding us dry.
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Like if you're using a platform that has commission fees,
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it already like, puts us at odds with each other.
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The more you pay me, the more the platform earns.
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And so you're kind of like as a platform trying to, like,
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make me pay more.
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Like, that's kind of weird.
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And then for me, I'm like trying to get you off
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this platform as fast as possible.
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So I'm acting sketchy. I'm like, hey, Tommy, please.
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Like, I don't want to pay this 20%.
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Like, can we just get off? I need to like, pay my bills and shit.
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And so, like, that creates this weird kind of divide
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that kind of takes away the humanity of the relationship. Right.
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And so I think more people are going to be like me
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where they're young, they're skilled, they're gonna need to enter the workforce,
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they're going to need to get experience,
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and they need to come into an ecosystem that actually has a lot of incentives
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with the outcome that they're trying to achieve. They're trying to get better.
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They're trying to prove themselves. They're trying to get their footing. But let's back up.
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Where did this all begin?
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There was like Newegg.
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There was all these other like, sites
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where you could, like, nerd out about like graphics cards or motherboards,
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and there's tons of forums that kind of supported those.
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I loved torrent sites where I could basically crack
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the latest version or download the latest keygen
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for whatever software I wanted to use.
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I loved Themeforest. Funny enough.
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I thought Themeforest was amazing to get get started
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with like a WordPress template or a bootstrap template or whatever.
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Like you could buy code, you could buy video graphics, buy like After Effects templates.
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I thought that was the coolest thing.
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A lot of a lot of talking.
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I'm sure a lot of people got their their start that way too.
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These weren't just websites, there were communities and real ones.
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But in 2019, Ben had an idea so simple it was radical.
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What if freelancers kept 100% of what they made?
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So in the beginning, when we were starting contra, I had that feeling.
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I was like, wow, this is the greatest idea ever.
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Like, of course, like no one wants to pay commission fees.
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Of course, the creative industry is going to get behind this.
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Of course, it's so easy to build payments
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and something that people actually want to use.
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And all of these things like this is
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this is a no brainer, Commissioner. Free. This is obvious.
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I remember when we first went out to raise money for contra.
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Everyone was like, this is the worst idea ever.
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They're like, this is so stupid.
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They're like, how are you gonna make money?
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Why would people want to join a website?
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Everyone just wants like, the best people just have their own portfolio
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and they just want to get leads from referrals.
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And then the worst people are going to be on like,
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Fiver and Upwork, and they don't care about paying commission fees.
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And I was like, I was like, look, that's
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probably not what the future is going to be.
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There's going to be all these interconnected systems.
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Now, you see, X is this amazing ecosystem
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for creatives and designers that didn't really exist back then.
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And I just remember, like, feeling
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so like the wind just was taken out of my sails
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like no one believed in it. They're like, this is dope.
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And it was what they were really saying is like, I don't believe in you.
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I don't think you could do this, and I don't think you can build this.
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And this didn't exist.
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And that was kind of like my first experience,
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like trying to get other people to believe in contra.
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And because it's a commission free model,
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like, we didn't really have
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a lot of ways to make money in the early days, so we couldn't
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really just bootstrap the revenue.
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So I had to just plow all my savings into it and just keep going.
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But like, that was one of the first examples of the pain cave.
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When you have all this excitement and you're like, wow,
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you're like psyching yourself up every day and then the world just doesn't,
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you know, agree.
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I know this feeling intimately.
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I feel like I've lived a lot of my life in the pain cave,
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a lot of ideas that unfortunately didn't make it out of the pain cave.
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How do you not take it personal
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when someone doesn't see your vision
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and you're in that place and it's so painful?
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I think. Of course you take it personally, right?
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Like it's very personal.
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You put your blood, sweat and tears into something
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and you put yourself out there saying like,
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hey, what do you think about this?
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And you get rejected
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and it hurts and it's very personal.
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And like, inside you're like, ah,
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like, I'm going to show this person, like,
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I'm never going to let this person invest.
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I'm never going to let this person, you know, even like it.
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Just all the thoughts like swirling your in your head. Right.
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When you take it personally, there's no way not to.
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And I think over time we realize that all the good ideas, they're not obvious?
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Anything that's good that's worth doing
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is probably not that obvious to a ton of people.
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And if it was, then it's probably not the best idea,
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because there'd be tons of competition
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and it'd be super saturated and everyone would be trying to do it.
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I just need to keep going and see if I can prove them wrong.
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And so I don't know.
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I've never found a good way
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to not get emotional and take it personally.
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I'm curious, like what your take on
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that is, because I could probably use some advice there.
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I can't give you good advice because I take it personal.
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Every single time. I need to tell you about the moment everything almost ended.
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It's 2015, the first ever Twitch conference.
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We land in San Francisco and I get a phone call.
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It's my wife and she says our only family vehicle,
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the one we use to transport our four kids, needs a new engine.
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I'm in the Marriott hotel lobby crying,
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trying to figure out how I'm going to tell my co-founders
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that I need to go back home to find more client work and ASAP.
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My co-founder said, we're already here.
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Let's make the most of it.
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48 hours later, we have two acquisition offers.
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Four weeks later, we're moving to San Francisco,
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but the first version was kind of confusing and unintuitive.
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People weren't willing to leave their complicated setups
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for our different, but still complicated tool.
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I thought I got it all wrong and I nearly threw in the towel.
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But here's the thing about selling your dream.
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It's crazy because when we were commission free
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and we had no way of monetizing, it actually hurt our credibility.
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People were like, okay, this company's not going to survive.
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Like, why am I going to put any time into this?
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Like, you're not charging anything.
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It's free. Like, what's going to happen? I made the same bet.
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I refused to charge creators,
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but then I ran out of money and I had to sell.
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And that decision still haunts me.
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I spent years trying to build something to help creators make money.
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Then I sold it because I couldn't figure out
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how to make money without feeling like I'd betrayed them.
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How do you build something sustainable
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without losing your love for the game?
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But now we have Culture Pro.
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We have partner network subscriptions, we have an ad network,
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we have contract fees for clients,
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we have subscriptions for companies who are hiring.
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And we have something Actually, I'm going to leak it to you
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for your for your Friday leaks. That's right.
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UX tools is a newsletter I write for almost 100,000 readers.
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I dig into the latest design tools
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and how some of the best people and teams are creating software.
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Check it out at UX tools, and if you like following stories
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like mine or hearing from people like Ben,
S1 9:28
please subscribe to the designer Tom YouTube channel where I drop
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new episodes of this podcast and videos like it every week.
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Your support right now is huge.
S2 9:37
When you try to monetize with value ads
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versus being a pure middleman versus being value extracting,
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we try to only monetize via value
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additive features or products or whatever it is,
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and so you'll probably see a discount for framer on contract.
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You'll probably see a discount for a design school.
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Or you might see a discount for like your favorite animation tool.
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And in a lot of ways, I'm building contour for the younger version of me.
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And I see these people all the time.
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I remember I saw this one tweet from one of our users named Luca.
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He was like, hey, I just got my $50,000 dollars earnings badge on contra.
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Hopefully I'll hit 100 K before I turn 21
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and I'm like, Holy shit,
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that's amazing. It's working right?
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And so Luca can now find his way in the world
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in a way that I wish I could have when I was his age.
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After the acquisition, after corporate life,
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I was laid off and I did the only thing I could think of.
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I started a slide group and invited for my friends not to farm likes
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and not to sell something, but to be able to wake up
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and have people to work alongside of.
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This community gave me clients.
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It gave me Sally and Femke.
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It gave me config events with Jesse and Sorin.
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It gave me a place to be human when everything else felt impossible.
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The reality I'm learning is that community
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isn't just something you find, it's something you build.
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That's how contra started.
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We had a slack community
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for independent creatives.
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You had like 10,000 people in there at peak.
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Yeah, it's really interesting to see kind of
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some of our beta users
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already develop friendships, meet up in real life.
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Start podcast together.
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Start creating content together.
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Teaching each other like framer tricks.
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Teaching each other like content tricks.
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It seems like we've never had more communities spinning up for,
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you know, individual creators and companies,
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but everything seems so.
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It has to be a marketing funnel.
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It's fabricated.
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Like it doesn't seem authentic, like those
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like the a form on like Tom's Hardware way back in the day,
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or even like the forms on those torrent websites.
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There was real relationship building happening,
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and it seems like that's hard to come by these days,
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but it shouldn't be because we're right in front of each other.
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How do you not create an echo chamber?
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Right? With these like algorithms,
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how do you not just give someone more of what they like?
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How do they even discover something new and develop new taste? Right.
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Even seeing this with Spotify, like they have, like
S2 12:01
there's like these magic recommenders, right?
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Like, if you have a playlist, you can, like turn on the AI playlist creator
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and it'll just find you music
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that's complementary to the stuff security lake, but does not create an echo chamber.
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Are you actually going to be able to discover something new?
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I don't know, but that's the general trend of the internet today.
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And so I don't know what the the answer is,
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but it's a hard problem. And if someone solves it.
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They'll get out of the pain. Cave.
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Yeah. Want to know what's possible?
S1 12:24
Now? Let me tell you about a 19 year old kid named Mark.
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There's just one contra user who operates his agency.
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I actually just met him in San Francisco. His name is Mark.
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You probably have seen him on Twitter, but he's like 19 from Kazakhstan.
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He's pulling in like 50 K a month.
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I'm not even joking. This is all through X though.
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He's just like has this like formula where he's he's like, he's 19 years old.
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He got his visa to the US because of stripe sessions.
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So he basically stripe wrote him recommendations letter
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and then he was able to get his visa.
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And so like now he's in the US.
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When you meet someone who's 19
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you're probably like, I don't know, can you actually do good work?
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He basically made a free
S2 13:00
like kind of jitter animation
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for the bolt hackathon.
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And then the bolt team reached out to him
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saying like, well, he just posted it on Twitter. He just posted on X.
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He's like, killer work using this cool new tool for free for this company.
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The company reaches out to him, pays him for it, uses it,
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and now he has all these people hitting him up in the DMs
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to basically create something similar.
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So he was infinitely curious.
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He saw that like, oh wow, Bolt's just like fast growing company.
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I'm gonna maybe ride that wave jitter.
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Amazing tool. So he learned how to use jitter.
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He's already a good designer, right?
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He made the animation for free posted out there.
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It was sick, got noticed, and now he has tons of leads. This isn't luck.
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This is what happens when platforms actually align with creators.
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I was talking to one of our most successful users and he's like 25.
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He is basically saying that he learned skills by looking at contrast,
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seeing who's actually earning with which tools,
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and then learning that tool and becoming proficient.
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But now, like, the tools are so good.
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Like if you're creative and you have good ideas,
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like you can learn a tool and create crazy things.
S2 14:04
Like, I wish I was coming up in this in this ecosystem.
S2 14:07
It's so it's like the stuff you could do today is nuts.
S2 14:10
And now Midjourney just launched video.
S2 14:11
It's like, it's the best time ever to be a creative.
S2 14:14
It's just like some people pay attention to the noise.
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Some people just heads down and just like, make it happen.
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There's a shift happening in creative work,
S1 14:22
and Ben calls it the Hollywood model for everyone.
S2 14:25
The means of production are now available to all,
S2 14:28
and the people with the best ideas can win.
S2 14:30
So you have all of these amazing ideas
S2 14:32
and you're able to pull in these amazing collaborators.
S2 14:35
That's like the Hollywood model, right?
S2 14:36
I guess you bring together a team for a very specific outcome, right?
S2 14:39
Whether it's the UX tool survey or the yearbook project,
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that was the OG Hollywood model where like you get
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a set of like production staff
S2 14:47
and the camera crew and the director and the actors,
S2 14:50
and you all work on these different projects
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for these different periods of time, and then you move on.
S2 14:54
But you always work together again, and you build trust that way.
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You know, the way that you're operating today.
S2 14:59
Building this new like media company is the same way
S2 15:01
that I think everyone's going to operate in the future.
S2 15:04
Like you're just ahead of the curve, and culture is just trying to keep up
S2 15:07
with what all the best creatives have always been doing.
S1 15:10
Which brings me to right now.
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This time I'm doing it different.
S1 15:14
I'm building internet and lawyers sort of media and product studio.
S1 15:18
Same mission, hopefully new wisdom,
S1 15:21
tens of thousands of my own dollars,
S1 15:23
a team of incredible people and media that I think tech
S1 15:26
and design need and software that I want to build for me,
S1 15:30
not optimized for algorithms, not built as a funnel, but built for meaning,
S1 15:35
then went from being a college dropout to building the future of work
S1 15:39
not despite being an outsider, but because of it.
S1 15:42
The pain cave isn't where the dreams go to die,
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it's where they go to transform.
S1 15:45
If you're hearing this feeling like an outsider burning money
S1 15:49
on a dream that everyone else thinks is stupid, you're not alone.
S1 15:53
We're all in that pain cave and the only way out is through.
S1 15:57
Big bets are terrifying.
S1 15:58
Ben is betting on community and the new way of creative work.
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I'm betting on media and trying to make creative technology
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fun and approachable again.
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Follow me as I learn how to do it
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from some of the best in the business. See you next time!