OK at Work

In this week's episode of OK at Work, attorneys Sarah Sawyer and Russell Berger from Offit Kurman discuss the implications of using AI tools like ChatGPT in the workplace. They explore the benefits and risks, emphasizing the importance of understanding legal boundaries and the potential loss of privileged information. They also highlight the need for professional guidance in leveraging AI effectively, comparing it to the necessity of technical expertise in various fields.

00:00 Introduction to AI in the Workplace
00:21 The Growing Use of AI Tools
00:48 Legal Considerations for Using AI
01:38 The Importance of Expertise and Training
02:31 Risks of Relying Solely on AI
03:39 Balancing AI with Human Judgment
04:38 The Future of AI and Prompt Engineering
04:58 Conclusion and Final Thoughts

What is OK at Work?

OK at Work, hosted by Offit Kurman attorneys Russell Berger and Sarah Sawyer, is a weekly podcast that discusses current events and legal issues impacting business owners. From updates on the ever-changing employment law landscape to the risks and benefits of integrating AI into your workplace, subscribe to stay up-to-date on issues and events that may impact you and your business.

Sarah Sawyer: Welcome to this
week's OK at Work with myself, Sarah

Sawyer, my colleague Russell Berger,
both attorneys at Offit Kurman.

And today we are talking about AI.

Specifically, and I know we've
talked about AI a lot on here because

it's obviously a hot topic and is
running through everything these

days but today we wanted to talk a
little bit about using it as a tool.

A lot of folks are starting to use it
more and more, I think even since we

first mentioned it OK at Work, there's
probably more people who are watching

this video who are actually using it.

It's installed on people's computers.

If you have Microsoft products, you make
a Co-pilot installed, when you open it up.

So folks are using it a lot more.

I know I'm having experiences where I have
clients sometimes who are sending me a

draft agreement from Chat GPT to get me
started which often is minimally helpful.

But what are some things that, we should
be thinking about, business owners should

be thinking about as it relates to asking
Co-pilot, Chat GPT, AI for legal help.

Russell Berger: Yeah, I
think as a starting point,

it's good to have the tools.

It's good to use the tools.

It's good as an employer to experiment
with efficiencies and progress

that can be made by leveraging AI,
but also it's a really powerful

tool that can go off the road too.

And, the metaphor I like to use
is, it's like when we went from

horse and buggies to automobiles.

Cars are a lot faster, a lot
stronger, a lot more powerful.

Capable of a lot more damage too.

You have to get a driver's license,
you gotta go to driver's ed.

You gotta know what you're doing.

You gotta learn the rules of the
road before you get behind the wheel.

And I think that's number one, a starting
point for AI and how we use generative AI.

I also think that it's important to
know, that, maybe it's best used by

the technical person in that area.

So you might wanna have people on your
team that are subject matter experts that

know how to engineer the right prompts
and how to leverage the technology.

And, when it comes to, your question,
Sarah, about, the practice of law,

as a starting point, if you put
something on AI, it's not privileged.

If you send it to us or a
lawyer, it is privileged.

So when you start putting things on AI,
whatever questions you're asking, whatever

you're uploading, like it's all out there.

You've waived, privileged and someone
is going to ask for that discovery

and you're gonna have to produce it.

And it might be unpleasant
and hurtful to your case.

So as a starting point, not a great idea.

Secondly, I think it's important
to have those conversations

with your professional.

And again, it's the same thing.

If I go on WebMD and diagnose myself with
something and then going to the doctor

and say, Hey Doc I helped you out here.

I know what this is.

The doctor's gonna say,
well, that's great.

I'm gonna start over.

I'm to go through, all my years of
training and experience and I'm gonna

start at the beginning and work through my
process and I think lawyers are probably

no different and any professional is
gonna be on along the same lines there.

Sarah Sawyer: Yeah, and it unfairly
narrows things in a not helpful

way sometimes in the beginning.

So if you come into, and I think it's a
good point just to think about generally

as well, is that when you go to see
a lawyer about an issue, you might

think the issue is X, but we might
know it to be Y and it's because we

have that background knowledge and part
of our job is to do that assessment.

So if you come up to us
saying, I put it in AI.

I know that this is what I need.

This is my issue.

It's X, you might be
leaving out vital details.

And hopefully, like you said
good attorneys will ask those

additional questions, dive deep
and see if it's really something

else that's going on there.

I think the doctor analogy
is a really good one.

But, no need to do all of that,
before you go and talk to council.

Again, there's a lot of great uses for AI.

I know we use it.

You and I talked about that Russell,
like we use it for differing things.

So I think that's a great point.

You wanna use it, but sometimes it's
a little overkill that we use it

and you also don't wanna lose your
own thoughtfulness around something.

When you're trying to have it problem
solved for you or, give it your thoughts.

You don't wanna take that
as here's the solution.

You wanna still use your brain.

It sounds like it should
go without saying, but...

Russell Berger: Yeah, especially because
we know that AI is inaccurate at times

and it has hallucinations and, there
is just a story here in Maryland about

how, an attorney cited a bunch of
hallucinated cases in an appellate brief.

And the appellate court had to address
that with him during the hearing.

And, that's somebody who's a
member of the bar and trained to

know what they're looking at in
the law and, got duped by the AI.

It's really important because of
the lack of accuracy that you have

someone who, one, knows what they're
doing, looking at it and knows

exactly what they're looking for.

As you said, the X versus Y of it all.

But also, will be trained on how to do
that and, knows what follow up questions

to ask and how to engineer the prompts,
which I think is really gonna be a

important skill in every subject matter
of vocation is how do you prompt engineer.

And I think that will be a
valuable trait to look for in

people you hire for anything.

Sarah Sawyer: Yeah, definitely.

Well thanks Russell.

We'll see you next time.

Russell Berger: Thanks Sarah.