The Howler: An Arctic Wolf Podcast

This month, we sit down with Trisha Farrow, our Senior Vice President of People and Facilities. In this episode, Trisha Farrow shares the heart behind her leadership—why human connection, courage, and curiosity matter more than ever in a fast-changing world. From building inclusive cultures to navigating AI in HR, she offers a powerful perspective on what it really means to lead people, not just processes.

Trisha Farrow is Arctic Wolf’s Senior Vice President of People, responsible for leading the company’s global people strategy, including human resources, talent acquisition, total rewards, employee experience, workplace operations, and culture initiatives. In this role, she focuses on building high-performing teams, strengthening organizational effectiveness, and helping Arctic Wolf scale globally through people-centered leadership and operational excellence.

With more than 20 years of experience, Trisha brings deep expertise in organizational transformation, culture, leadership development, employee engagement, and global workforce strategy. She is known for aligning people strategies with business outcomes while fostering strong, connected, and high-performing teams.

Throughout her career, Trisha has helped organizations navigate rapid growth and change while maintaining a strong focus on culture, accountability, and employee experience. She is passionate about developing leaders and building workplaces where people and business performance thrive together.

Interested in running with the pack? Explore careers at Arctic Wolf—one of the fastest-growing and exciting cybersecurity companies in the world, to learn about how you can join our Pack, create impact, and influence what’s next in security operations.  
 
Do you know your cybersecurity basics for keeping yourself safe? Arctic Wolf wants to ensure that everyone has access to the information and insights they need to protect themselves, their friends, and their family from scams and cyber attacks. These free trainings will arm you with knowledge to fend off adversaries! 
 
Thanks for listening! HOWL! 

What is The Howler: An Arctic Wolf Podcast?

Want a peak behind the curtain into one of the best places to work in cybersecurity and the minds of the innovators behind the industry’s leading security operations platform? Tune in to The Howler podcast!

Hosted by Chelsea Lowman, People Experience Specialist, and Mary Newville, People Experience Senior Manager, the culture duo connects with pack leaders on leadership insights, mental health and overall wellbeing, and how they lead their teams to advance our mission of ending cyber risk.

The Howler - Trisha Farrow - June 2026
Fri, Jun 05, 2026 3:39PM � 1:14:32
SUMMARY KEYWORDS
Pride Month, Pack Pride, Wizard Mode, Executive Coaching, Korea Trip, Philippines, K-pop, Diversity and Inclusion, Stronger Together, AI in HR, Human-Centered Leadership, Mental Health, Well-being, Networking, Leadership Qualities.
SPEAKERS
Speaker 3, Trisha Farrow, Speaker 1, Chelsea Lowman, Speaker 2, Mary Newville

Chelsea Lowman 00:04
Hi, welcome to the Howler Podcast. I'm Chelsea,

Mary Newville 00:07
and I'm Mary. It

Chelsea Lowman 00:08
is our June episode. I'm rocking our Pack Pride shirt,

Mary Newville 00:13
very intentional.

Chelsea Lowman 00:15
Yeah, last was it last episode that you were wearing?

Mary Newville 00:21
I think. So, did I wear the Lobos one? I try, but then today it didn't even cross my mind.

Chelsea Lowman 00:26
I know sometimes I'm thinking of it, sometimes I'm not, but today I was on top of it. So, happy Pride, everyone!

Mary Newville 00:34
Happy Pride!

Chelsea Lowman 00:36
Yes.

Mary Newville 00:37
Okay, this is so fun, because also pack listeners and those that aren't here, we have the unique honor of getting to chat with Chelsea. I mean, today is going to be a really great episode, because spoiler alert, we're going to interview our leader, Tricia Farrell, our new VP, Senior Vice President of People, but before I get there, we get to chat with Chelsea before she goes on a trip of a lifetime, and what's even more fun is that next month we will get to talk with her again, and now be on the other side of the trip to hear about what happened, but I want to start off with this.

Chelsea Lowman 01:15
Okay,

Mary Newville 01:15
I'm being mentored and coached via osmosis of your coaching journey, because he was sharing me, sharing with me about how her executive coach was telling her about wizard mode, essentially. Would you want to share what wizard mode is?

Chelsea Lowman 01:32
Yeah, so basically she was explaining your brain kind of has two different modes, there's engineer mode, and that's like accomplishing tasks, checking off lists, being productive, being efficient, all of those things. And then wizard mode is kind of when your brain is in a state where ideas can flow, it's a little bit more relaxed, you're being creative, and how your brain can't be in both states at the same time, so if you are being an engineer mode, that's great, that's fine, but you aren't necessarily creating the space to be able to have those like random ideas come to you, and also that's why you have a lot of your random fun creative ideas, like in the car, or in the shower, or times where you're in quote unquote wizard mode, because you're not necessarily like doing a task, checking off a list, you know, sometimes we're in the shower thinking of our to-do list, but a lot of times you're just in the shower, like being present,

Mary Newville 02:39
and

Chelsea Lowman 02:40
that's why you randomly think of an idea, or like when you're on a trip and you finally get to turn off engineer mode, because you're just getting to like experience new places and lay on the beach, or whatever your trip looks like. That's why you randomly have a work thought, because you're not in engineer mode, you're in that wizard mode.

Mary Newville 02:58
Yeah, I love it. So, when Chelsea was telling me this, it was resonating. I was like, I just love.. I even love the term wizard mode, and it made me think about how, like, literally, as soon as I start any trip, any trip at all, I'll be like on the plane, and just the ideas are flowing. I'm like writing them down in the margin of my journal, or like texting myself a note, so I don't forget. That's a word, folks. Are you creating space in your life on the regular for wizard mode to let your brain rest a little bit to kind of come up with these cool creative ideas? Chelsea is so.. I am dying to hear. Well, I want, I want you to tell everybody about what is happening to you, what you're doing on Friday. Tell people

Chelsea Lowman 03:50
that's okay, like, yeah, I'll be.. I don't have safety concerns or anything.

Mary Newville 03:58
Listen to this, you'll be like at the end of your trip, because I do think cyber security best practices, we're not supposed to tell people when we're away from,

Chelsea Lowman 04:05
but they don't know my exact

Mary Newville 04:07
coming back.

Chelsea Lowman 04:08
Yeah, I'm not going to give details of my exact location.

Mary Newville 04:12
Okay, I'll

Chelsea Lowman 04:13
just give general, general country. Um, yes, on Friday I leave for a trip to Korea, which is very exciting. Most of the trip will be Korea, and then I'm doing five days in the Philippines, which is a very exciting, because now Mary is half Filipino, and so she gave me every single recommendation, her mom offered to let me stay with her, like just the ultimate thoughtful host. I'm not, I'm not shocked at all. So I feel so set for my little Philippines portion of the trip, but yeah, I'm really excited. I'm going with a friend who used to live in Korea for a couple years, so she knows the lay of the land, and then my one of my best friends actually moved to Korea back in November of 2025 so I get to see her, so it's really fun. This has been like a bucket list trip for me, I've done. I've been fortunate to do quite a bit of Europe, but I haven't done anything else, so I'm excited to see a different part of the world. I'm really into K-pop and K-dramas and all the things, so I'm just.. yeah, I'm excited. I even took Korean lessons for a couple years, but I'm rough now. It's been a year since I took lessons, so it feels like it's all out of my head

Mary Newville 05:46
when you start hearing people

Chelsea Lowman 05:51
I know enough to, I know, like, hello, goodbye. Can I get one coffee? Like, I could order something, I could ask for directions. I could say I speak English. I can ask, can you speak English? You know, like I know enough to like get around, I guess. But also, I'm going to be with my two - both of these friends are Korean. Well, they're Korean adoptees, but they're Korean American. But so everyone's just going to talk to them anyway, and I just get to be like, ask them, gonna stand there and smile. So,

Mary Newville 06:31
like, being with your best friend when they're not in the same city as you anymore, so that will be so delightful. What is a intention you have for this trip? So, I'm going to ask you on our next podcast if it.. ooh, if you did

Chelsea Lowman 06:50
it. I feel like one of my intentions that I always set, whenever I'm traveling, and maybe it's basic, is to just be present, like I try to. I'm really intentional of, like, I take pictures and things, but I'm not sharing them immediately, or like spending the day trying to, like, show everyone on Instagram what I'm doing, like, I yeah, I just try to stay really present. I do have an intention of, I really want to, like, speak with people, like, talk with strangers, and get to know them, you know. And it's funny, like, we, we definitely have things we want to do, like, we have a loose itinerary for the trip, but there aren't a ton of like touristy things that I'm dying to do. I just kind of want to be there and like walk around neighborhoods, pop into random stores and cafes, and so I just kind of want to be, so I'm curious, like, with that intention, what comes along, because I feel like when you don't have such a like set itinerary or checklist or things, that's when you're like, oh, I met this random person and they told me I had to go do this, or I end up like meeting someone, and then you're like, oh, do you want to meet in a couple days for dinner, like I like that type of traveling, where you can just, there's

Mary Newville 08:24
like no blockers to where the adventure could take you,

Chelsea Lowman 08:28
exactly.

Trisha Farrow 08:30
So excited, yeah.

Chelsea Lowman 08:32
So

Mary Newville 08:32
my curiously, through you, I, yeah, my cup more than

Chelsea Lowman 08:41
is listening, and is planning to go to the Philippines. Reach out to Newville, because she has got you set. Okay, like, honestly, you could just forward them what you sent me. Like, she's got a full itinerary for you. If you want it super planned, she's got an itinerary. If you don't want a super plan, she's got loose recommendations. She's got everything you need, so

Mary Newville 09:08
I really do, and I really love it, the people there, and the food, and everything about it. So,

Chelsea Lowman 09:14
yeah,

Mary Newville 09:15
I'm so.. I can't wait to hear your experience when you get back.

Chelsea Lowman 09:19
I know, yeah, I'm just, I'm so excited to go to Asia, and just, yeah, see a different part of the world. So, I am bummed to be missing all the Pride festivities here at Arctic Wolf.

Mary Newville 09:30
Yeah, what do we have going on this month?

Chelsea Lowman 09:32
Yes, Proud Wolves has some exciting things. We're continuing Rainbow Wednesdays, so make sure you're in Pack Pride Slack channel, and then wear the appropriate color on each Wednesday, and then in some of our offices, we love to take group pictures of everyone wearing that color, so participate, that's an easy way to participate, and then they've got two virtual events coming up, they're bringing back. Dr. Lear's from last year, who is an art historian, and they are doing a really cool, like, virtual art history tour specific to LGBT Q plus art and artists, and it'll be super interesting. Dr. Lear's is like, Lear is so fun and sassy, and everything you'd want from a tour guide.

Mary Newville 10:26
They did that last year, too, right? Or something similar. Yeah, well, good last year,

Chelsea Lowman 10:31
and they're partnering with WTT. So, shout out to Women Transforming Tech for supporting Proud Wolves this month. And then last, but certainly not least, everyone's favorite drag bingo.

Mary Newville 10:44
This is like, what, third year running?

Chelsea Lowman 10:47
Yeah, third year, but we usually do it twice a year. We do it once during Pride, and then we usually do, like, a holiday around the holidays in December. So, always a good time. The prizes are really silly and fun, and yeah, just make sure your impact pride, so that you can stay up to date on when those events are happening, and hat and get the zoom links and everything on your calendar. So, happy Pride, everyone!

Mary Newville 11:12
Yes, happy Pride! Excited to celebrate with the pack. Okay, I feel like, wow, time flies, but Tricia is here, so we already hinted at it today. We get to interview our leader, Tricia Farrell, our senior vice president of people. So we could say, I mean, let's save it for in a second here, but Tricia is Article of Senior Vice President of People, responsible for leading the company's global people strategy, including human resources, talent acquisition, total rewards, employee experience, workplace operations, and culture initiatives. In this role, she focuses on building high-performing teams, strengthening organizational effectiveness, and helping Arctic Wolf scale globally through people-centered leadership and operational excellence. With more than 20 years of experience, Trisha brings deep expertise in organizational transformation, culture, leadership development, employee engagement, and global workforce strategy. She's known for aligning people's strategies with business outcomes while fostering strong, connected, and high-performing teams. So excited for this convo. All those things are so true, times 10, and with Trisha newly in this role of overseeing all of HR and facilities, I'm excited for the Global Pact to get a chance to know her better. Welcome to the podcast, Trisha. We're so excited to have you here. Thank you. I'm so excited to be

Chelsea Lowman 12:39
here. Yes, yes, Trisha was on, has been on the podcast before. This isn't her first time. She was on our Pac Unity round table episode, so if you haven't listened to that, check it out. Although we were just chatting beforehand, it was probably like two years ago at this point. Yeah, yeah, I feel like we should probably do another Pack Unity round table soon.

Mary Newville 13:01
Yes, they're Stronger Together Alliances. The fun one, just because we all know each other so well. So I'm excited to see where the conversation goes today.

Chelsea Lowman 13:12
I know sometimes, though, you know when you know each other, like you're like, oh, we know each other, it'll be so easy, and then you're just kind of like, what do we want to talk about? That's not

Mary Newville 13:24
gonna happen.

Chelsea Lowman 13:26
That's not gonna happen. Well, no, we are like, so excited to have you back on in your new role, and we have all sorts of fun questions for you, but we always like to.

Mary Newville 13:40
I was just gonna call an Ottawa and say, should we start by each of us sharing like a favorite Trisha moment since we worked

Chelsea Lowman 13:48
with her. Oh, okay, okay, yes, yes, yes, you go though, because I need a minute to think about where I can just start talking and see what comes out, which is usually what happens.

Mary Newville 14:04
Okay, up to you.

Chelsea Lowman 14:05
Okay, I have a couple things coming up. I don't have one singular one. I think I'm just gonna word vomit a few things. Okay. Well, most recently, hopefully Trisha doesn't mind sharing us sharing that during our end of year stronger together awards, Tricia premiered a poem that she had written, which was so beautiful, and she was so vulnerable, and yeah, it was just so great, and I know writing has really been like a lifesaver for you and gotten you through some hard things, and so it was, it was just a precious moment for you to share that with the rest of the pack, so that really stood out to me, because you just were standing up there so strong and like in your power, and yeah, it was beautiful,

Trisha Farrow 14:56
Mary and Chelsea. You

Chelsea Lowman 15:03
just trying to get you, we were part of it, but it was about I always think I was just telling someone kind of how I came to Arctic Wolf, and I always tell Mary and I, as meet cute moment, which we've told on the podcast before, but I usually also tell them about how, when I came for my final interview, it was supposed to only be, or not final, because that was with Kristen, but the panel interview before that, I think I was only supposed to be here for like an hour and a half, and I was here for four hours, because Trisha and I talked for like two hours in her office, and I don't even remember, I mean, we were talking anything and everything, and I remember talking about dancing and music, and we had both worked at the Timberwolves before, and you were just so easy to talk to talk to, and I was like, I want to be around her, like I want to work with her,

Mary Newville 16:06
memorable interviews, because I want to talk about

Chelsea Lowman 16:12
it. Yeah, so I remember coming home and being like, I remember calling my mom and saying, like, oh my gosh, she already knew about Mary, because Mary and I had already had all these lovely chats. I was like, I feel so connected, like, blah blah blah. And now I got to meet our VP. Well, it wasn't our VP, the VP, and she was so cool, and we talked for so long, like, yeah. I just remember fangirling a little bit after that moment, so I feel like I'm rambling, I have others, but I want to get married.

Trisha Farrow 16:45
I was a fan girl too, but no to hearing managers, don't spend two hours, don't keep so much

Chelsea Lowman 16:50
two hours. Like, hello, I remember Madison being like, did you guys get her lunch, and you were like, oh my gosh, I'm so.. because I was here, like, over lunch, but I was like, it's okay, I'm good, I'm good. Oh

Trisha Farrow 17:06
man,

Chelsea Lowman 17:07
yeah, it was fun, though.

Mary Newville 17:09
Okay, well, I definitely.. I was gonna share the interview too, because, well, so if anyone wants to join the people experience you at Arctic, well, if we have a ritual where you have to give a presentation if you're in the final rounds, because we want to see your personality, your secret sauce, and like how you show up, but it can be about whatever you want. And firstly, I will say, when I share that idea that with Trisha, like you're the kind of manager that's like, I love it, let's do it, like you champion kind of out their ideas if they're not a little bit outside the norm, but not only did Trisha champion the idea, she shows up for the panel interview, and Chelsea chose to teach us a K-pop dance, that was, I mean, I mean, obviously we had to hire her, just like full of karma, and just so fun, but she taught us a K-pop dance, but I remember, like Trisha, you just like leaned in and were like breaking it down, and it was just.. I just love that about you, like so fun, and you champion ideas and people you show up for people, not just like on the sidelines, but you're in it with them. I feel like I could also share a lot, but I feel like the first thing that came to mind working for you, is I feel like you're really open and transparent, and I have loved getting to know you personally, working together, and also like seeing you as a wife and a mom, and how you share your family with us, or even I can think of like being on trips with you and being in the car when you're doing like bedtime, a bedtime chat with your daughter, and it was just, I don't know, so heartwarming, and I think sometimes as women it's in the workplace that you don't see behind the curtains of like how people are doing it all, quote unquote, so just to like watch you do it all and sew well, but be open in the ups and downs, I think, has been super inspiring. Thank you. Wanted to be able to guess to me is so fun.

Chelsea Lowman 19:10
Yeah, just the way you model transparency and integrity and well-being. I'm excited to talk about, like, how you focus on your well-being, and how you then model that for the rest of the team, but yeah, she's an icon, she's a legend, you

Speaker 1 19:30
two are too much.

Chelsea Lowman 19:36
Okay, well, let's, let's roll it back, let's go to Little Trisha.

Mary Newville 19:40
Yeah,

Chelsea Lowman 19:40
you were a little little kid. What did you want to be when you grew up, and just kind of take us on a journey. I don't know if you were like, I want to lead the people team at a cyber security company, but let us know, like, kind of how you got. Here from what you wanted to be to now.

Trisha Farrow 20:04
Yeah, to be honest with you, little Trisha, my dad was a barber and owned his own barber shop, and I loved biking up to his barbershop and getting my hair cut, or playing with his supplies, and bringing my dolls up there and whatnot, and so I dreamed of being at the time, my dad called beauticians, right now would be a hair stylist or esthetician or whatnot, but I dreamed of going to school to do hair and kind of following in my father's footsteps, I do not follow in his footsteps. Actually, obviously, pursued college and graduated with my undergrad is in communications and psychology. To be honest with you, I went for communications because I loved - I knew at that time I loved to write, and I loved to speak, and it was like the easy - those subjects came easy for me, and I'm like, okay, that's the easy answer. In my undergrad, I had taken some psychology classes, and I find I found it very fascinating just to learn about the makeup of humans, how experiences can shape you. And in my upbringing, there was people very close to me who struggled with depression, and I wanted to better understand them and how to navigate my upbringing and my life, and so I continued courses in psychology, thinking, huh, maybe I'll become a psychologist, and then in my upper echelon courses of my undergrad with psychology, and my, my final project, I realized, oh, I'm too big of a feeler. I am such an empath. I think you all know me too well, but I would carry that home with me and not be able to separate. And so I realized in that moment, like, my heart's not made for that. So I actually graduated, and at graduation I have the summer before, done an internship in human resources, and a mentor of mine at the time, I reached out to her, I'm like, I need a job, I don't have a job when I graduated, yeah, that place, the internship, you think they'll hire me, and they ended up hiring me, and so my career started in human resources, but this year, honestly, I think connections, networking, and I'll say, like, I, in my whole career, I've never underestimated the power of human connection and building relationships and keeping those relationships alive and being curious about other people and how they've navigated their careers, which, honestly, led me to the career in human resources, and just going for it. I, you know, I started out very entry level in a generalist role, and navigated through, you know, employee-owned companies. You know, Chelsea and I talk about working at the Timberwolves. Obviously, I went actually from a small civil engineering company to the Timberwolves at a fairly young age, being their HR leader, which was a really cool opportunity. I thought that was at the time my dream job to marry my passion for basketball and my career together, and, or my love for basketball, I'd say. I just love the game I played in high school. And then, you know, fast forward 20 years later, I've just had a lot of great opportunities, obviously hasn't come without a ton of hard work and grit and perseverance and betting on myself, and then people betting on me as well, but I'd say a lot of what led me to the pack is my network and the relationships I built, so Kristen, who hired me here over five years ago. She was in my network, and I actually had taken a stint at a corporate HR, running an HR consulting division for a local boutique firm, and Arctic Wolf was a client of mine. And so, before I actually placed HR consultants here, Kristen and I were were networking just as HR leaders in this space, and then Arctic Wolf became a client of mine, and there was an opportunity here, and she approached me, and I've never looked back. Best decision I've ever made, best company I've ever worked for, and I may be biased, but definitely the best team. So,

Chelsea Lowman 24:16
for sure, totally,

Mary Newville 24:18
I do. I mean, I will second that you have, like, so much grit, perseverance. I really don't think anyone's gonna meet someone more hardworking than you. Seriously, having a pharmacy to your work ethic, like, you work hard, really hard. I was gonna say, too, oh, you are a master networker, like, you're so good at building relationships, and like investing in so many people. Like, what if people want to get better at networking? You're like the person to learn from. What are your.. if you had to give someone like three tips on networking,

Trisha Farrow 24:52
or

Mary Newville 24:53
go-to strategies, you really..

Trisha Farrow 24:55
you have to.. I mean, obviously, you have to care and be curious about people. I do think I tell everyone when they're, when they're searching for a mentor, maybe that's outside of their working walls, or they want to expand their network, right? I'm like, don't, or they're looking for a new job opportunity. Never underestimate the power of human connection, right, and the power of networking, and find common ground, like be be curious about that other person, not in what you're going to get out of it, because you're going to get something out of it that is completely unexpected, but just doing it from the purpose of like what can you give and how can you bless and bring your talents and gifts to the relationship, and being curious to learn about them, what do they need? What are they working through? Who might you know that can help, or what have you gone through similarly that could help? But the human connection first, and building that relationship, and investing in the relationships that you want to, and being picky about it, like who are the top five people that you want to spend the most of your time with, right? And how does that honestly then become a trickle effect into kind of who who you become and what kind of comes your way. I truly believe in in that, and I think you know there's this perception that you have to be social and extroverted and whatnot, and sure it may come easier for folks that are extroverted to have that confidence, but I think if you put yourself in spaces, even as more internally, you know, driven or introverted individuals, if you put yourself in spaces and carving out time, you know, on a monthly basis, and and grabbing a buddy to go to a networking event, or, or it could just even be a community event, right? My husband and I are big and going into the community as well, and in building relationships there, and so I think it's you got to kind of find your people, but put yourself out there and be curious about other people, and and have a love for like learning about other people and what makes them unique and their experiences, their upbringing, where they're at, how they got to where they are, where they want to go about meeting new people.

Chelsea Lowman 27:10
Yeah, well, I, yeah, I was gonna ask, do you carve out, like, do you block out a certain part of your calendar to, like, ensure that networking stays a priority. I feel like I check a lot of the boxes. You were just, I'm curious. I like meeting new people. I am extroverted, but sometimes it's like I don't feel like I have enough time in the day to go to XYZ. And then when I do meet people, it's like trying to continue to cultivate that relationship. So I love that you said, like, prioritizing realistically, I'm only going to be able to maintain xyz amount of new connections or whatnot, but do you like, how do you make sure that you prioritize the networking and the connection building?

Trisha Farrow 27:54
I will say sometimes it's like full fledged and sometimes it's not. At this stage, and it comes differently, I think, at different stages in your career, you know, so I'm at the stage in my career where I, I am investing in the relationships, you know, outside of Arctic Wolf, that that I've made a priority, and I also attend, I'm a part of a collective, like an HR collective or networking group with other HR leaders, and I've been a part of those type of groups for usually two years since, but I won't only stay loyal to that one group, right, because over time, if the members stay the same, you're not, you're not broadening your network, or you're really just running with the same people, so I try to evolve, either have the group evolve, or if the group is not evolving, and kind of are staying, staying out on the same topics, I will evolve. I'll like, my time is done here, and then I'll try to find another group or start my own group. So, I think you have to be really intentional. I mean, when you're juggling work and family and your own hobbies, and then networking, and things of that nature, it may not be a monthly activity, right? It might be one activity a quarter, and if every single event, or every single person that you meet, you may also make the decision that they're not for you, or you're not. You know, that's okay.

Mary Newville 29:13
It's

Trisha Farrow 29:14
showing up and being you, and you know, when you find someone, they're like, I need to know them better. Yeah,

Mary Newville 29:20
I want

Trisha Farrow 29:21
to invest in spending more time with them, and it's not because you have the same hobbies or you shop at the same store. It's like there was something so unique and different about that individual that I'm just wanting to learn more about. I try to seek the difference versus the same, but what like spark was lit in me to be like, I want to know more about that, so that you're adding, yeah, so much beauty is never seen you, and yes, three hours talk about it, right, the diversity of a team, I have it in my home, in my family, like. You know where you spend your time and how you decide to learn about others and and whatnot. I think the more different we are, the more richness there is to that, and you find more innovation and you find your life to be more fulfilled. To be honest with you, is what I found in my journey, so

Mary Newville 30:22
yeah, I love that so much. I was also thinking, Trisha, some things I've learned just by osmosis, getting to report to you for all these years now. I think sometimes people think networking as like I go to an event, I talk to new people, we exchange LinkedIn information, but you are really, really good. I've just like observed by reporting to you, at you always bring people into the fold of what you're working on, and you make them feel like a part of it, and you kind of like give them the insider scoop, so that they like are on the onset of the news, like people aren't surprised by it, or when big things are coming up, you're always creating coalitions, like you're having conversations with this leader and this leader, and now we're coming to the table, and all these people think this, and I think it's such a like that internal networking, like you've such a strong network, that's what I've observed for you, is you're so good at that, and that's something like I've been trying to work on is like, how do I not just bring my ideas forward, but how am I making this a collective ideas and getting other perspectives, and

Trisha Farrow 31:30
the meeting before the meeting, like what I think is, you know what I mean, is so important. It's easy to do that whenever I hire someone new, or when I, if you know, when I've joined new organizations and led people teams, I mean, I was like, just get to know the people first, build the relationships first, and as you're building relationships, learn the business, and what you know, what is that team driving for? What are their business outcomes? Who's strong, who's not, but also build a relationship with that person. When you have the relationship, it is so much easier to do the meeting before the meeting, and say, hey, I'm really thinking about this idea for the company, or this is what we're going to be rolling out, you know, or I'm looking at elevating this person on my team, like, do you all buy in before I bring it, you know, I mean, the meeting before the meeting, and if you don't, you can honestly almost get to a better, a better place, because you might be thinking that your idea is so great, and then someone comes again, the difference is that you give a team with a different perspective, and you've now come out with even better product or better idea to enroll out, right? And so you know, Mary, when I just hear you saying that, I think a lot of times, to your point, people think about networking outside of the walls of Arctic Wolf, like spend time nourishing and building the relationships inside the walls here at the PAC, or inside the walls at your organization. Obviously, the PX team and our Stronger Together Alliances does a phenomenal job in curating those opportunities for connection for our PAC to build their own internal kind of coalitions here within Arctic Wolf, and I would just plug that and say, if you're currently not taking up those opportunities together, I mean, they're they're critical, and not only for your internal networking purposes, but they're critical in us achieving our mission and ending cyber risk. People who are not connected are not engaged. If you have a panelist on duty at 2am and they are not engaged, are they going to catch a security threat as composed of someone who is engaged? Right. And so really, culture, right, and engagement. I've said culture drives engagement, and great engagement drives action, action drives business outcomes, but connection is really what, what drives that piece of building the culture and engagement for people that make up our pack and make up other organizations. Without it, you know, the whole line of culture eats strategy for breakfast is true, is so true.

Mary Newville 34:00
Totally, well, not to skip around, but I do feel like you've been talking about your passion for diversity and how beautiful it is, and it makes us better, and getting different perspectives. And then now talking about our Stronger Together programs. If, if people don't know you at Art, Wolf yet, you are - this is like core to who you are and how you operate, and you've been so influential in our Pac Unity journey and Stronger Together. Do you want to give people, are you open to giving people a peek behind the curtain to kind of what drives that in you?

Trisha Farrow 34:40
Yeah, yeah, I am, I am, I will say Trisha, as a little girl, was also just very curious at a young age, like I was very observant and noticed people were treated differently, you know, and I'll share, like, even. And I started dating my, he's now my husband, but I started dating my husband in the eighth grade, and as an interracial couple we experienced a lot of different things in junior high and high school, and even my first year at college at St. Cloud State, and I also saw how he was treated differently at times, and I will just say, even within my family, my uncle, my aunt, you know, she was dating a black man, and it was when I would say, in our family, our grandparents, my grandparents were not for that, and so I didn't understand, right? I didn't understand why it mattered, and it made my blood boil to see the experiences that my uncle had to go through, or my aunt had to go through some of the experiences that my husband and I, at the time, my boyfriend and I, or that I witnessed my boyfriend going through made my blood boy, but to a point where, like, speaking up and doing something and saying something, and not just being like, well, that's just the way the world is, like, no, that is not, we all, we all bleed red, and so I am, I'm married to my junior high school sweetheart, I was told very, very early on years ago, that you know, if I chose this path, it'd be a harder path. If I chose to marry outside of, of my race, and I think, you know, I am so glad that I chose the path that I did. My family, my family is, you know, everyone's gonna be biased, but the best family

Chelsea Lowman 36:40
are really special.

Trisha Farrow 36:43
I'm the best man on this planet, really truly. Tim is absolutely incredible. His father's black, his mom is Jewish, and we have experienced so many different things throughout our dating years, in our marriage, and then even to today, and you know, raising biracial children, and Mia and Madden are absolutely incredible. There were wild and crazy about them. Mia's 12, Madden's 10, and I would just say, you know, I go back to, like, we all bleed red, and what privilege I have experienced in my life, and I saw the privilege that I've had at a very, very young age, and tried to, you know, advocate and and make sure that individuals who didn't have the same privilege as myself that I was doing something about it, and so not only within workplaces, you know, I've been always involved within the DEI space and in every aspect of my career, no matter what organization I've been a part of, but when I joined Arctic Wolf, and the opportunity was, was ahead of us to, you know, kind of leverage what was already started, which was, I think, it was called a DEIB committee at the time, or DEI committee at the time, and to see how we, the PAC, has grown it, right, is truly incredible, because I don't look at it as a program, and I said, when we started this journey, I thought to myself, success will be when we don't need to call this a program, it's just the way in which we operate and how we live, and at Arctic Wolf, we, we have, we have that, I truly believe we have that, we have the opportunity for people to, you know, be a part of PAC Unity or a Stronger Together Alliances, and tie their head in their heart. I think they're able to, you know, give what they're passionate about, and the naturally talented gifts that they have and believe in here at the PAC, which drives higher level of engagement, and also create spaces where people do show up and feel seen, feel heard, feel valued, and I remember earlier on, Mary, in conversations with you, and like, we're not always going to get it right, like, but we're going to continue, you know, to not make the like paralysis by analysis right, or be so fearful that we're going to do something wrong, or say something wrong, keep us from doing anything at all, and that's the beautiful thing I think about the journey with Impact Unity and even the Stronger Together alliances that you all have created in the evolution and the journey that you, you two lead so beautifully and have grown beyond like my wildest dreams, but I do feel that here at the PAC we have something incredibly special, it's what's lived out under our core value of being stronger together, where, like, diversity is in the strength of a team, and you know, of course, like any other organization, there's going to be times where we don't always get it right and mistakes are made, but we can't be afraid of moving at all, and when we know we've done some. Something wrong, we'll do better next time. When we know better, we do better, right?

Chelsea Lowman 40:03
Right. Yeah. I was just gonna say, I am so glad that the pack is getting to hear you share all of this, and your perspective, and your insight, especially as you step into this new role, leading the broader people in facilities function, and just considering, you know, what's been happening in the world, and in the past year or two around DEI, especially in the US, I think it's just important for the PAC to know that this is truly something that's like genuine to you at your core, and it's, you know, it's nice to know that a leader at the top is is serious about this. So I'm glad, I'm glad we were able to touch on Pac Unity, and to you,

Trisha Farrow 40:59
and thanks to YouTube for really shepherding it along, and the evolution of it is beyond, beyond what I ever dreamed of, and people that I talked to, you know, every day here at the pack, if they are involved, they say it's what keeps them here, and I believe it. I believe it.

Mary Newville 41:20
I was thinking too, as you were sharing, Tricia, when we read your bio at the beginning, I think there was a line about people-centered leadership, and you know, when you're talking about, like, we're not always going to get it right, or you know, when we make mistakes, we do better, right? When we know better, we do better, and I think that is the beauty of, like, human-centered leadership and human-centered anything, and we can transition to AI in a little bit, but like if robots were running the world and there was no room for interaction, like maybe it'd be right all the time, but there'd be like no beauty, because there's so much purpose and meaning in like connection, and the more I get to know you, any or anybody, like, the closer we get, like, of course, there's going to be friction here and there, but, like, that's how you grow, and that's how you become resilient, and you strengthen relationships when you can get through things, so I was just thinking about, like, that is what is to be humans, is to have to not be perfect, and that's a really, really good thing. And, like, I know we're all excited about AI, and we champion it here too. And I think, like, there are parts where, like, AI just can never replicate, like, the connection that you're talking about, the beauty that comes from

Trisha Farrow 42:40
in human connection is a basic need, like Maslow's hierarchy of need, it is a basic need. So, while AI is here, and we can create efficiencies and workflows and things like that, I'm so passionate and feel so strongly about human-centered leadership. It's, you know, if you just think of it from a basic need perspective, to we can't lose it all together. It has to be, it has to be human intelligence, human-centered leadership with AI, like plus right, knowing where AI starts and where AI fits in, and where humans lead, and where AI can help amplify the potential of our humans that are doing the work,

Mary Newville 43:27
totally.

Chelsea Lowman 43:28
Yeah, you go, you go this time. Well,

Mary Newville 43:32
I'm just gonna segue, but I mean, I know AI is something you're, you've also been an early adopter in and strong leader for as it reshapes the work, I don't have a question. What is my question about react? Like, what's your favorite tool?

Chelsea Lowman 44:00
How funny, because I was literally gonna do the same segue. I was gonna be like, "Well, Trisha, you've been an early adopter, you brought a tool to the HR team, but then I didn't know what my question was gonna be. But I just want to hear you talk about, like, continue to, I guess, kind of share your perspective and insight into AI. We know that you've, like, put in a lot of work, you, you were part of, like, the covert, and you did your project on AI, so, like, can you just, like, tell us a little bit more about that journey, and why, why they, why your, why you have such an interest, I guess. Yeah,

Trisha Farrow 44:31
for sure. Ah, first I'll say that two years ago, you know, when I was dipping my toe in AI and looking at an AI H I certification from Sherm, it still scared the Jesus on a man, like I was like, oh my goodness, like what is it going to all be able to do, you know? And do I.. I was nervous, I'll just say that, right, because I'll just say the headlines in the media. Yeah, right. It's anything, anything makes the media makes anything kind of scary sometimes. So, what I would say is I was nervous, and I knew I was curious too. So, I was both like scared, nervous, and a little bit curious, excited, which led me to wanting to learn more. Right, you're curious about something, you're like, huh, I don't know much about that, I really should learn more, and I knew it was here. I knew it was here, whether we like it or not, like it's here. And I say, I like it, and I'm still scared of it to this day. So, if anyone's sitting there on the sidelines, like, oh my gosh, I haven't touched it, I'm scared of it. I don't know if I want to. I think you can feel both. You can be curious, you can be scared, you can be excited, you can feel all of those things at the same time, and I do. So, fast forward, right? I went to get my Sherm certification in AI plus human intelligence, so AI plus HI credential. Did my final project on.. I had already been looking at tools here at Arctic Wolf, and how we could create some efficiencies, and following, you know, we'll follow the sun model, if you will, but our HR teams don't necessarily follow the sun. So, what if you had that bot that you can engage with and answer questions 24/7 Lo and behold, then came a tool that we looked at, right, and tried and tried, and Mary was really at the helm of this as well, because during this massive project I had to go on a medical leave. I needed surgery, and so I'm like, but Tom passed, and she was already so engaged in it, so I knew it was in great hands. But Mary really took the helm with the with the vendor and really tried to make this with chatbot work. I got back, she reported out all the things that it could and could not do. I'm like, let's cut our losses, and let's explore some other alternatives, which now she continues taking the baton, and we're going to be rolling out a chatbot here soon at Article Exciting. So, Mary really has been.. I'll say this, while I have, like, had the vision and idea, you need people to be just as excited with you, because you can't just be one person trying to drive something for the team, and also sharing the value, taking them on the journey, are they excited about it too, paying attention as a leader who is excited when you talk about it, so the human connection piece, you have to know the makeup of your team, but you also have to like be paying attention to who's leaning in, like who's showing excitement, Mary showed excitement in the beginning, and she still does to this day with it, and so she's totally dove in and got us where we are with, with obviously what will be Luna here at the pack, right? But I'll say that I'm extremely passionate about it for a couple of reasons, I am a firm believer that it can create huge efficiencies, I've been working with Cloud or Copilot Cowork Cloud Model, and as you both know, there's been a lot of changes within our team and within our organization, a lot of big projects, and some of the things that I've been able to quickly come up with by using prompts, by refining my asks, have been complete game changers in a time where there was projects, more projects than we had people to support, right? Where a deck would have taken 810, 20 hours, and it took me 10 minutes. Of course, you can't just have it do a deck, not layer human intelligence over it.

Trisha Farrow 48:19
You have to keep prompting it, refining it, editing it, and we all know that if you've used AI, it's an efficiency game, but it's not the end all be all. You still have to use your brain to make sure that the output and the final product is exactly what you want it to be. So, I'm a huge proponent of it. I think the key, even when I, when I look at all the AI headlines, right, and AI is taking people's jobs, and AI this, AI that, breach here, whatever, I would say that we all know this, don't believe all the headlines, right? Yes, there are going to be some efficiencies for companies with AI and whatnot, but I, what I would tell the talent within organizations is that when AI, AI is here, and so learn how to use it within, within your workspace, within your workflows, within your days. Think of the most annoying task that you have to do, or the task that creates the most noise for you, that's administrative, or something that you just don't like doing, and ask the question, could AI do this for me, or do a part of it for me, and could there be an efficiency gain, or could I unlock some capacity within my team, if on a certain workflow it could do this for me, because it's here, and so I think it's learning together how to use it within our work days and within our teams and within our projects to make us more efficient and being willing to learn together, learn together, like make mistakes together, creating those safe spaces for the pack to learn and enable the pack to use AI in their work days. And then you know, I think you see, you know, I've written a ton of articles, but when people feel like AI is being done to them, you get disengagement and you get pullback, but when, when people feel like AI is being done with them and they can learn, and they're safe spaces to learn, and they're coming along for the journey, that's where you really see the potential of humans unlocked, and creative ideas, and innovation, and things that we never thought of we could do before, being, you know, time cut in half. Or so I'm really excited to see what we all come up with within our teams, to be honest with you, and sharing those AI wins on a monthly and quarterly basis, because I think they're going to, and also the feel forwards, right? The initial tool that I thought was going to be so great, and it really wasn't the answer for us. We made that call, and we took it as a learning moment, and I consider it a success, because we learned so much during that, I mean, right

Mary Newville 51:02
to

Trisha Farrow 51:03
where we are today, and so I think people who sit on the sidelines and don't jump in on AI to try to figure out where it could help them in their work days and work clothes, that's those, I'll just say that's those individuals are the ones probably that should be worried, because it's like, think back to the times when Excel didn't exist. Could you imagine if financial people just didn't use Excel? Like, people don't necessarily fear AI, I think they fear the unknown. Yeah, so we have to be really clear about the intent, you know, and where humans still lead and where the human work is still done and how AI intersects with that, a lot of capacity to be unlocked as far as like just new like innovation and ideas and new ways of working and Mary, I think back to our conversation when you got back from a conference, and you said, you know, imagine what you could do five with five more hours in your work day, and thinking about that, if everyone thinks about it that way, I think, why wouldn't you want to jump in a little bit, right? Because I can tell you what I would want to do with five more hours of my work day is spend more time with my fan, I like my week, spend more time with family, right, a bit earlier, cook dinner before the family, sporting events, and things like that. So,

Chelsea Lowman 52:30
yeah,

Mary Newville 52:30
I have a list of all the things that I want to do when we get caught cowork, because, like, right now, I don't want to, like, lean in and build something or try something and copilot, if in 30 days I'm gonna have to read. Yes, do it, you know. But I've got the queue. I'm so excited. It's a game changer. You're gonna.. I need

Chelsea Lowman 52:50
to.. I need to get on both of your levels. I will say, I'm like.. I'm.. I'm getting better at my AI usage. I'm definitely in the swayables, like I'm. I'm not scared of it. I just, it feels a little like unregulated, and so I just, it's some of that piece of it where I'm like, yes, I agree with everything Trisha just said, but like, do kids know that they need to add the human intelligence? Like, are they just writing their papers with, you know, like, is that scary?

Trisha Farrow 53:22
yeah. I think, like, I don't let my children use AI. They're not allowed to use, like, Chat GPT or any apps with chat bots or anything like that, because there are, you know, some scary things with it, but that can happen, and that have happened, right? And so being really smart, and how, and where, and who uses it, and what's it hooked up to, and the security provisions, and all that, and the beautiful thing is, we work at a security company, so we have

Speaker 1 53:52
our

Trisha Farrow 53:54
back,

Chelsea Lowman 53:55
yeah, yeah, but every time I do do something, I'm always like, whoa, which just made it so much easier. And then I feel silly. You almost feel silly for, yeah, like fearing it or not using it. Like, oh my gosh, I could have been doing this for how many months if I had just sat down to figure it out, you know?

Trisha Farrow 54:17
Even travel, like booking travel and thinking of family vacations and things

Mary Newville 54:22
to do such

Trisha Farrow 54:23
a time saver,

Chelsea Lowman 54:25
I bet. Yeah,

Mary Newville 54:27
well, and when we talk about diversity of perspective, I think all your feelings and thoughts are good and welcome, Chelsea, because it's perspectives like that that are going to ensure that we, it is regulated and that there's conscientiousness around the water usage. I think it's okay to voice, and just that the more voices, the diversity makes us better, and it'll make, and I

Trisha Farrow 54:56
think it's okay that we're all at our like different spot of adoption and use. Too, it's new, right, and so everyone's going to be on this change curve differently, and everyone's going to have other different things that that matter to them, or that make them just kind of question, but if we continue to say those things out loud and explore, it's going to

Mary Newville 55:15
again come

Trisha Farrow 55:16
up with a better outcome, whether it be your regulations, or how you're using it, or when to use it. I mean, it shouldn't be used for everything either, right? Yeah, there's some things our human brains will just do, and can just do, you know,

Mary Newville 55:31
like sacred,

Trisha Farrow 55:34
yeah, yes, like writing, you know? I feel, you know, I mean, as like this is, I love to write, you both know that, right? I have dreams of writing a book someday. I just, I've been blogging for the last year on my own, and then finally, actually, you know, have my own blogging website, and things like that. But what I would say is, when I was entertaining this, and I'm like, well, I love it so much, it's a passion, and it's an outline, oh, you know, outlet for me that brings me joy, and I was literally met with, like, yeah, but like, people are just like using AI to write anything on everything, or, you know, is it something I still do, and I just told myself it is, I'm not, I'm just gonna go for it, because

Mary Newville 56:21
1,000,000% tell the difference between, but it's yeah, but it's

Chelsea Lowman 56:29
sad that that's the first thought people have, like when you, when you shared your poem,

Trisha Farrow 56:37
yeah,

Chelsea Lowman 56:37
like was that AI, and it's like no, she literally stood up there, like, and the same thing. We have Chris Fontaine, part of the pack, who writes us these amazing songs, like he is talented. And every time that we play one, the chat is like, "Is this AI? Was that AI? And it's just like, that's the, yeah, it's just

Speaker 1 56:59
a human giving gift like this is a gift that is, how much time you

Chelsea Lowman 57:04
both have put into your gift and your talent for someone's first reaction to be like, is this AI? Yeah, I would just be so frustrated, but I'm glad everyone carries on.

Trisha Farrow 57:16
I'm like, let them, yeah. And then let me write my next blog, or let me write my next poem, or my next rap song for my family member's birthday. Yeah, next time we're on, we need to, we need to have you open. Next time we have you on, you need to open with a rap or a poem. My children as my backups, they could be in the back, like

Mary Newville 57:51
I'm

Chelsea Lowman 57:53
like panicking right now, because we have like six minutes left, and I have so many questions, we haven't gotten to half the topics, so I'm like, I really want to ask you a leadership question, because I feel like you have such a unique perspective, like you work so closely with leaders across the business, and you've worked in different industries, so like, are there any standout qualities that you think most effective leaders are just consistently demonstrating

Mary Newville 58:26
such a good question.

Trisha Farrow 58:32
I will say, in my 20 years of working in HR, the there's probably a few things that stand out most to me, and I want you to know, I know you may be phrased it as like leadership at the pack, but I would maybe just say like in my 20 years of working with variety of different leaders, I think the most successful in my lens and effective leaders are those that are extremely self-aware, those individuals have the ability to know where they're strong, and then they build actually really, really amazing teams, because they are not afraid to hire people smarter than them, where they are not strong, so self awareness is key, even in like, I love working with leaders when I'm coaching them, and it might be something we've been working on for years, but they're self aware, and they know, they're like, I know, you know, I'm, and I'm trying, right, and some things just take time, but the self awareness is, is huge, I think. The other one is courage. Leaders that I've seen excel and do well is the courage to go for it, the courage to stand alone when maybe your viewpoint is different, but yet no matter what the decision is, when you walk out the room, you're linking arms, even if you are. Standing alone with a different perspective, the courage to have difficult conversations, whether that be with people you work with on a team that maybe something didn't go well, or whether that's with a direct report, but those, the, I guess, to like thread that a little bit, those conversations can't happen without the relationship, right, without the trust, without the connection, and trust is so key there, but I would say courage, and I'm going to just say the genuine, like genuineness, to care for people, when people feel cared for beyond the work that they're doing, you see, the discretionary effort, and people like they want to work hard for that leader, like you have conversations with people that you know, direct reports of a certain leader, you know, and a high performing team, and it's they feel cared for, like the leader knows about their families, their interests, their passions, what else they do outside of work, it's not just what their Q goals are, you know. I could probably go on, but I would say those are the top things that I think really, really stand out to me in my years in HR and working with leaders, and not admitting, not being afraid of it when you're wrong or you made a mistake.

Chelsea Lowman 1:01:23
Yeah, yeah, I was just writing those down because I can think of a specific example for all four of these skills or qualities that you just listed that you've exhibited just in this hour talking like you, you embody all of the things that you just, you just shared, so maybe I was not learned you have the insight, you see what works but doesn't, I'm.. it's a compliment. Thank you, Charles. Yeah,

Trisha Farrow 1:02:07
yeah, yeah..

Chelsea Lowman 1:02:09
um, okay. Mary, do you want to throw in one more question?

Mary Newville 1:02:14
Well, I just like before we go to rapid fire, Trisha. Do you have, like, one, like, three extra minutes? Or, okay, because I feel like we need to hear Tricia Farrow's wellness takes, yeah, yeah, mental health and well-being. So, what does well-being mean to you, especially being in startup, high-growth environment, hustle culture, like,

Trisha Farrow 1:02:41
yeah, yeah, I will say, oh gosh, it is like one of the number one priorities and pillars, like, for me in my life and in my family. My husband focuses on it, my kids focus on it, we're pretty transparent about mental health and well-being in our home, for me, you know, you say all those things, high growth tech startup, like, right, we've been running really fast. I think also the role of an HR leader, or people in HR, you're taking care of a lot of people, right, and whether that things that never bubble up to leadership, questions, comments, concerns that come in the feedback, you know, it could be complaints, it could be you name it, right? Sometimes the weight of an HR team that's carried often is unseen and almost forgotten about, right, and can be the last people to be checked in on, and it's like we know coming into the this this role, right, that we are obviously in human resources for a reason, but I share that because as an empath, you know, I have to prioritize my mental health and well-being, because a lot of times, you know, I'm a feeler, right, and I care deeply, and I care deeply about everyone's experience here at the PAC. I truly believe this is the best company I've ever worked for, for a variety of reasons, and I want others to feel that too, right. And so, when we don't get it right, I want to get it right, and you know, when tough decisions need to be made, it can be hard at times, and it doesn't mean that that it's easy for the HR team that's that's having to navigate those changes with with leaders or workforce, but it means that we have to prioritize our mental health and wellbeing, and so, how I do that, I think I've shared with many, I mean, I'm repeating to you, but for those listening, first and foremost I stay grounded in my faith, so I spend every morning. The first thing I do is I wake up, and I go in my prayer room, which is in my front room. I've got really comfy chairs in there, I have my devotionals, I have a candle, and I do. I start with just some mindfulness breathing at first, and then I open up my Bible and my devotion. And and I spend a little bit of time writing as well, and I probably spend at least an hour every morning starting my day like that very, very early. My husband and kids are still sleeping, and then I will go to the gym and get a workout in, and typically it's only 30 to 45 minutes, and then I get back home, but I start my day that way, and then I end my day with when I'm transitioning from work to my family. Boundaries are really, really, really key, and there's been points in my career where my boundaries have absolutely slipped. But when all is said and done, I do not want to be remembered as an SVP of HR at Arctic Wolf. I want to be remembered as like the best wife to Tim Farrow, the best mom to me and Madden. She cared about people, she made a difference in the communities in which she lived, worked, and served. And so I can't do that if I'm not clear with my boundaries. And so when I leave work, I turn off my Slack, turn, you know, not answer email, and I'm where my feet are, and that means my children deserve all of me when I'm with them. So, when I pick them up, I want to be present, I want to hear about their day, so I don't miss the social cues or the moments that really, really, truly matter in this world. And I want to be their biggest fan in the stands, whether that's at a softball game or basketball game or helping coach my daughter's basketball team, and so I'm really, really strict, or I try to be strict with boundaries. I don't always get it right, like there's times in life where they slip, but I've got an amazing husband who reminds me, like they're slipping, you're right, so

Chelsea Lowman 1:06:43
that I have an amazing husband who reminds

Trisha Farrow 1:06:50
me I share with you too, like I'll be transparent and say, "Hey, team, my boundaries are slipping and working on it to hold me accountable too, because what I don't want is for the example I set when boundaries are slipped, for people to think that that's the norm, because it should not be. Everyone should have lives outside the pack, you know. And so, and there's things. Yes, the pack matters, and what we're delivering against matters in our mission to end cyber risk, and it's an amazing mission that we all are behind 100% And we also have family, and friends and hobbies and values and interests and passions that matter too, that make up, you know, all of us, and so being clear and boundaries, and obviously I just try to make sure I'm carving out time for my faith and my family.

Chelsea Lowman 1:07:37
Amazing. Well, Tricia, unfortunately, we have to wrap it up.

Mary Newville 1:07:42
Okay. No, it

Chelsea Lowman 1:07:47
really flies by. Well, we for sure have to have you back. I would love to do.. we could do so many different topics. We could just do a culture episode, we could just do a leadership episode, we like,

Mary Newville 1:08:00
or like a professional development episode, I know we hit a

Chelsea Lowman 1:08:04
okay. Well, all that being said, we end with our rapid fire. This is just first thing that comes to your head, so it'll take too hard. Best concert of your life, boys to men, and Casey and Jojo with Tim in like the ninth grade. That's so cute. I'm Amazing, I was thinking, like, you saw Boyz Two Men recently, or, you know, like, within the past 10 years, you saw them in the prom, in their prime.

Trisha Farrow 1:08:33
I don't know if Boyzone was still in their prime, but I love them, and I think they're on their tail end of their career, but yes,

Chelsea Lowman 1:08:40
yes, yeah, amazing. Okay, your favorite word?

Speaker 2 1:08:45
Oh, joy. A

Chelsea Lowman 1:08:49
place on your bucket list,

Trisha Farrow 1:08:53
Jerusalem. I would love to go. My husband and I would love to go there.

Chelsea Lowman 1:09:01
What is something that people often get wrong about you?

Trisha Farrow 1:09:05
That life's been easy.

Chelsea Lowman 1:09:11
Oh, I want to unpack that, but that's not the point of the rapid fire. Okay. Last question, give us a snapshot of an ordinary moment in your life that has brought you joy.

Trisha Farrow 1:09:24
Okay, I'll just go with last night. I was putting my son to bed, and he, like, he's 10, and he.. I was gone all last weekend with my daughter in Chippewa Falls for soft alternatives. So, Tim and I were the person who had to, like, split up, and we hate that we love being together as family, so I was with me and Jabo, if I was Tim was with Madden here and Shakbi, anyway, so I hadn't like put him to bed yet for like four nights and I was putting him to bed and laying with him, I live with my kids every night when I put them to bed, I don't care how old they are, they're just deal with that and. He went hurried inward, and I knew he was about to cuddle, so I put my arm out, and he cuddled in, and we did the blessing and prayers together, and he fell asleep, like on me, and I fell asleep in his bed too till midnight, and it was the best, like I woke up at midnight, and I'm like, I love him so much, give him a kiss, and then I went to my cute,

Chelsea Lowman 1:10:19
so sweet, I'm sure there's nothing like cuddling your baby when they're not a baby anymore, you know.

Trisha Farrow 1:10:26
I know, like, you never know that comment, like when you never know when it's going to be the last, like Lynn, or the last time you pick them up, or the last time they hold your hand. Mia also held my hand this last weekend in Chippewa Falls, and I'm trying to play it real cool, but I was like, oh my gosh, she's on my hand, she's

Chelsea Lowman 1:10:51
so cute. It's like when your crush holds your hand. I was like kind of having like a freak moment,

Speaker 3 1:10:57
like

Trisha Farrow 1:11:01
weird, or she'll stop holding

Chelsea Lowman 1:11:04
it. I love anytime me and Matt and make an appearance in the office. I feel like it's been a hot minute since they've been here.

Trisha Farrow 1:11:12
They might have to come back. Yeah, they love, they think this is the best place. Madam thinks to like golf and shoot hoops all day, you know. Oh

Mary Newville 1:11:19
yeah,

Trisha Farrow 1:11:20
like golf and shoot hoops all day, I'm like, "Yeah, buddy,

Mary Newville 1:11:23
I'm sure overdue for a recorder performance from,

Trisha Farrow 1:11:33
okay, well, they're out of school soon, so make a little baby, but we have to time it, Chels,

Chelsea Lowman 1:11:41
yeah, that's true, that's true. Well, hopefully they'll come for summer event

Mary Newville 1:11:46
in July. Yes,

Trisha Farrow 1:11:47
they for sure.

Chelsea Lowman 1:11:48
I'm sure I'll see them, and I'm sure they look way bigger than last time

Trisha Farrow 1:11:52
they are babies. Don't keep

Chelsea Lowman 1:12:01
all right. Well, thank you so much, Trisha.

Trisha Farrow 1:12:03
Thank you so much. Both crush this howler time and time again. And I'm honored to work with both of you.

Chelsea Lowman 1:12:12
Thank you. Actually, we should know Trisha her flowers one more time, because this podcast wouldn't exist if Trisha didn't believe in Mary and I's random, random ideas like Trisha, hear us out a podcast, and she said try it, highlight it, see how it goes, and here we are about to celebrate our three year anniversary in a couple of months,

Trisha Farrow 1:12:38
all because you had the brilliant idea, and innovated, and came up with it. You make it easy, easy to say yes. Both of you do,

Chelsea Lowman 1:12:48
yes, but we need you as our champion, so we appreciate you.

Trisha Farrow 1:12:51
Happy to be a part of it. I'm happy to be your champion, and it's just all of us

Chelsea Lowman 1:12:56
trying to compliment each other and not take any of them, okay. Well, thank you, Tricia. We hope to have you back again soon.

Mary Newville 1:13:07
Thank you. All right, what a great conversation with Trisha. I learned some things that I didn't know about her, even though I've worked for her for five plus years now. All right, suppose I didn't always report to her, but it's been a long time. But anyways, she's such a great human being and leader, and I'm so glad the greater pack got to know her better. I hope you all enjoyed today's episode.

Chelsea Lowman 1:13:36
Yes, yes, it was great. I hope it really comes across how much Trisha cares about us all as humans, and the pack can can feel that, because it's again, it's important to know that your, your senior leaders care about you.

Mary Newville 1:13:51
We

Chelsea Lowman 1:13:54
love Trisha.

Mary Newville 1:13:55
Yes, if you want to join us, Arctic wolf.com backslash careers, we are sending Chelsea into wizard mode, and her Southeast Asia trip with so much love and enthusiasm. Can't wait to hear about it in July, and wishing the Creedle pack a great rest of the summer, or start to the summer, I should say. Start

Chelsea Lowman 1:14:18
to the summer. Yeah,

Mary Newville 1:14:20
summer.

Chelsea Lowman 1:14:21
Okay, see you all in July.

Mary Newville 1:14:23
Bye, everybody.

1:14:24
Bye.

Transcribed by https://otter.ai