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The official podcast of Shoemaker Films. Every week we share content related to digital marketing, video production, and brand building; and frequently meet with local creatives, entrepreneurs, and business owners for in-depth conversations. Get to know local heavy hitters and influencers in the Greater Philadelphia region while picking up some tactical advice and tips on starting and running a business, being productive, creating content, and everything in between.
This is Dane Shoemaker with the Shoemaker Films podcast. I'm at D&K Appliances today in their brand new, showroom in Flower Town, PA. Joined with Karen, Dan, and Mike, owners of D&K. How are you guys doing today? Great.
Karen Farley:Great. How are
Dan:you doing? Thanks for
Dane Shoemaker:having us. Having us. Yeah. Absolutely. This is a beautiful space you have here.
Dane Shoemaker:Brand new. Just opened. Right? Last couple weeks. Monday.
Dane Shoemaker:Monday.
Karen Farley:Monday was first thing in person. Perfect.
Dane Shoemaker:Yeah. Tell us, you know, tell us your names. What, you know, how long you guys been owners. You know, tell us a little bit about D and K.
Karen Farley:My name's Karen Farley. I've been, with D and K since 2011.
Dane Shoemaker:K.
Karen Farley:Came in,
Dan:as
Karen Farley:a family member with d and k, but came in with a lot of experience in finance in my background, and, I wear many hats at d and k, but finance is the main one. And I, as well handle some marketing, some HR, and small family business to do a little bit of everything.
Dane Shoemaker:Sure. Yeah. How about you?
Dan:So, yeah, I've been, I'm the president here. A lot of roles have changed. When I first started, we started on the delivery truck. So, I've done everything from ground up here. Did sales for a long period of time, so I was at the front of the house, for a good bit.
Dan:And, Dean k's a family owned business, so it's generational, so I'm a second generation person. I know you met Mackenzie, she's 3rd generation. Ashley as well, so we have 3rd generation people in here as as well. My father bought the business, I think in late eighties.
Karen Farley:8 88?
Dan:88. Yeah. Late eight. Okay. Mike.
Dan:Hold on. I'll let him speak for himself, but he was employee 2. So he's been with the company a really long time. I think I was employee 4 or 5, somewhere in that neck of the world.
Dane Shoemaker:Okay.
Dan:But my dad started in, the service world. Started for General Electric and he had a big appliance background there. He was a supervisor there and then he just took a chance. He took a chance on buying an existing business and, you know, we we were service heavy for a long time and we graduated into retail and we've really thrived in Newtown Square. It's been great.
Dan:We're hoping to bring that to Flower Town.
Dane Shoemaker:Mhmm. Nice. So, Mike, how about you?
Michael Fitz:So my name is Michael Fitz. I'm the outlaw in the family. I'm married to, Dan and Karen's oldest, sister, Sharon.
Dane Shoemaker:Okay.
Michael Fitz:So, yeah, to allude on what Danny was saying, I've been in the business from, 88 in the inception of the business itself. My father-in-law, Tom, decided that he was gonna leave GE and strike out on his own to, incorporate a service business. And I was getting out of the military in the late eighties and, he asked me to come work with him. I had some refrigeration background from my formal training, from the military days. And, I took the chance and, it's been nonstop ever since.
Michael Fitz:It's been a a great ride. Up lot of ups and downs, a lot of pain and tears, blood and sweat, but, you know, I am so grateful to be in this position, at 36 years into the business and fortunate to, see, the the efforts that everybody's put in to bring us here today for a second location. It's been a wonderful ride.
Dane Shoemaker:Yeah. That's a testament to everyone's hard work
Michael Fitz:and Yep.
Dane Shoemaker:You know, the For sure. Service and excellence excellence that you guys provide. So it's amazing. And it's, again, it's just amazing, space. My wife and I actually renovated our kitchen a couple years ago.
Dane Shoemaker:And so, like, this is dangerous. But I bring her here. So it's a good thing she's not here today. But
Dan:That's the idea.
Dane Shoemaker:Yeah. Yeah. So the history of DNK, so your your father bought the company in the late eighties.
Michael Fitz:Yes.
Dane Shoemaker:How how far back does that does the company originally go back?
Dan:So in Newtown Square, it was the sixties.
Michael Fitz:1960. Yeah.
Dan:Okay. Yeah. So the original owners, well, that that my father bought it from was, Dan Cospel and Bob Conkle. Okay. So they were, original Newtown yeah.
Dan:They were the they were the original d d and k and the
Karen Farley:Although we kid and we say, we were the favorite, Danny Cameron.
Dane Shoemaker:I was thinking about that way over. I was like, wait
Michael Fitz:a minute. Is that the d and k,
Dane Shoemaker:Danny Cameron?
Dan:Poor Mike heard that joke a lot. Well, I
Dane Shoemaker:yeah. I
Michael Fitz:heard that for
Dane Shoemaker:years. It's too too old.
Dan:It's all good. That's good. It's a good buddy. Good goody but a dote. Dotey buddy goody.
Dan:There you go.
Dane Shoemaker:Yeah. So they were they always in that Newtown Square location, or have they moved around a little bit before?
Dan:We we were across the street for a long time. So where Casey's is in that strip mall
Dane Shoemaker:there Oh, wow.
Dan:The running place was our original store and then there was a store right next to it that we were into that we were there when we first bought the business. So that's where we we ended up starting retail wise. We started, MAC appliance service out of our house in Springfield.
Michael Fitz:Out of a garage? Out of a garage
Dan:in Springfield. Yes. Two trucks.
Michael Fitz:It evolved into over 40 employees, 2 stores, so it's it's, really flourished and
Dane Shoemaker:Yeah.
Michael Fitz:It's a great it's a great thing.
Dane Shoemaker:Yeah. Absolutely. So, you know, just in terms of, you know, what you guys do, I mean, obviously, appliances. I mean, is it kitchen, bath kinda everything, the whole house? You know, what kind of brands do you specialize in?
Dane Shoemaker:Is there anything that you guys, I don't know, recommend? Or You
Karen Farley:wanna take it?
Dan:No. Take it.
Karen Farley:Well, in in way of appliances, it's any appliance you can think of for your kitchen or laundry. So anywhere dishwashers, ranges, refrigeration, laundry, your washer, dryers, you know, and hoods and kitchen, so forth. So anything you think of within a laundry area or kitchen area, we sell. In way of brands, We go anywhere from, you know, I would say everyday product, KitchenAid, Electrolux, Frigidaire, then we go into maybe mass premium and then luxury. So maybe mass premium, you have cafe and GE Profile, and then you can, you know, Bosch, take it up through Thermador and as, high level as subzero per se.
Karen Farley:So pretty much anything that you can Google in way of, online, we can get or we sell. We specialize and partner with different manufacturers, more so, but, you know, it's it runs a gamut in way of brands.
Dane Shoemaker:Yeah. Okay.
Dan:I'd say and to our our core strong brands would be, you know, Thermador and Bosch, General Electric, all
Karen Farley:of their brands. Electric. Yeah.
Michael Fitz:All of
Dan:their brands. So GE has quite a few brands. So standard GE all the way up through profile, cafe, monogram, all of those are strong brands for us. And Sub Zero their cooking division, Wolf and Cove, they've been great too. I would say like those brands, the GE branded products as well as, you know, those higher end Thermador Bosch, it's it's gotta be 70 or 80% of our business.
Dan:I mean, it's a it's a it's a good bit of our business.
Dane Shoemaker:Yeah. Right.
Dan:Yeah. And our target. Right? So we're trying to target, we're really trying to specifically target customers that are looking for mass premium on products. They're looking for maybe, not their original kitchen, their dream kitchen.
Dan:So we're trying to we're trying to find those customers as well.
Dane Shoemaker:Okay. Yeah. Okay. So this space, in Flower Town, you know, opening up a second location, that's a big big decision. What you know, I guess, walk walk me through a little bit.
Dane Shoemaker:What was the you know, why why did you decide to open a second location and why in Flower Town?
Dan:I'll take that one.
Karen Farley:Yeah.
Dan:Yeah. So, I've known Sam. I worked with Sam Blake for quite some time here and he's he built this building. 5 years ago when he was building this I was I came through and I said wow this would be a great spot for us. Doing demographics, looking at Newtown Square, Broomall, looking at media, the demographics match up really really well.
Dan:So like the the average household income, household values, population density, all of those demographics look really great. I just happened to pick up a phone and call Sam last summer and say hey, what's ever going on with that first floor? He said, oh, funny ask, you know, we're we're looking, we're probably looking to rent that space out pretty soon. So Okay. It was just kind of a casual phone call and it's sort of I presented it and we went from there.
Dan:Also, on our our 3 year plan, so we have a, sort of a vision tracker on what we're trying to get to as a company. So in our 3 year plan we did have a second location, picked out. But it had to meet those sort of the criteria. We wanted to find places that really looked like Newtown Square.
Dane Shoemaker:Yeah.
Dan:And this this really does. It's a great community. It's a local community. Support local business well. We're just excited to have this opportunity and just just grow it from there.
Dan:But it was a fledgling idea that, you know, we sort of looked at it 5 years ago and then it came into reality,
Karen Farley:you know, further than we thought, but
Dan:Faster than we anticipated, but the opportunity was there. So we wanted to we wanted to jump on it. It's aggressive and I I think we speak to all of us. I mean, we're all nervous about making these decisions. We've never opened a second location before, so this is a little bit new to us.
Dane Shoemaker:Yeah.
Dan:But, but it we we feel like this this showroom is spectacular and, and I think it's gonna be well received and we wanna be we wanna be an asset to the community.
Dane Shoemaker:Yeah. Were you guys doing business out this way beforehand? Or
Dan:Not a not a lot. Not a lot. No. We would do some here and there. No.
Dan:We're not we're not strong brand here, so we really have to make some brand awareness out here and let people know who we are.
Michael Fitz:Yeah. The, unique part about us is, we're all in house from front to back. K. All the employees are employed by D and K. So from the sales floor to the delivery crews, the install crews, That's our that's our niche.
Michael Fitz:That's what we're really good at is is keeping everything, in lined all within the d and k showroom storefront area. We we don't sub out any of our deliveries, install work. We do everything in house. For the first time since I've been involved in the 36 years, I'm happy to say that we have 5 service technicians on the road as of today. It's it's the it's a monumental task to get qualified service techs out there, and, it's it's a beautiful thing that we
Karen Farley:That's what we're proud of.
Michael Fitz:We actually have something really something to be proud of that we have 5 trucks rolling for service.
Dane Shoemaker:Yeah.
Michael Fitz:So that's one of our biggest things that in my mind is that we, can do everything on our own. We don't need to sub out any work. Everybody is, working directly for us. So it's it's very nice. It's a good family environment.
Dane Shoemaker:That's great. So you, you know, do service and you stand by our product and do you guys Yeah.
Dan:One of our uniques. That's one of our uniques. It's not just selling you appliances. It's Yeah. It's delivering it.
Dan:It's delivering a great experience, from a delivery standpoint and then also servicing it throughout the lifespan of the unit. So, we want to stay with our customer for the entire lifespan of the of the of the products, and we want to stay in front of that. We think that that will bring the customer back in when the unit if the unit does need to be replaced, it's not, you know, service worthy. You know, we're there for you to help you with the with the next purchase as well. So, we're there for the entire lifespan of that of that unit.
Dan:It's not you don't have to call an outside third party for that. We'll we'll take care of it.
Dane Shoemaker:Yeah. I I I can say that's I can say that's a huge benefit. We've, you know, ordered big box store, you know, refrigerators, stuff like that. You don't know who who's coming. It's usually a third party company, right, that's actually delivering the unit.
Dane Shoemaker:We actually have where we live in Newtown Square, we had a, we had a sub zero fridge. And it was obviously difficult for me to rip it out. The team that came to deliver the new fridge, it wouldn't fit. They wouldn't they wouldn't even take the sub zero one because they needed a 3rd guy or something like that to do it. So that was a that was a not a great experience.
Dane Shoemaker:Yeah. We actually ended up having to call 1800 junk for them to actually take. Funny enough, it was, like, 1 girl who actually loaded up on the truck by herself.
Michael Fitz:Oh. There you go.
Dane Shoemaker:3 guys.
Karen Farley:There you go.
Michael Fitz:You you have her number or something. Yeah. Right?
Dan:Yeah. My first mistake was not coming to us.
Dane Shoemaker:Yeah. Exactly. Yeah. Exactly. So yeah.
Dane Shoemaker:I mean, I think do you do you get that a lot where people are experienced with the box? You know, maybe they're may I don't know who maybe they're saving money. I don't know. But I can tell that the service that you're getting from here is
Dan:I'll steal one of my Danny Costwell's lines. We haven't been in business for 60 years for being too expensive.
Dane Shoemaker:Yeah.
Dan:Okay. So we're very competitive.
Michael Fitz:Okay.
Dan:Price wise, we are extremely competitive. We're with today, it's easy to know what your competitors are selling for. It's all online. So we can see that. It's it's it's pretty transparent.
Dan:You know, where they can't compete with us is is our customer service. Our customer service separates us from from a big box store. But nobody goes to a big box store for customer service. Right? You you you're going because you, you know, you're buying a widget, you know what widget you want, and it's, you know, it's it's maybe convenient to grab it off the shelf and go.
Dan:Mhmm. But I don't think people are going there for any consultation, what they need, what they're looking for, even sales expertise. You know what I mean? You're not gonna get a lot of that in there. It's, you know, what's the difference between this one and that one?
Dan:Oh, it's a $100. You know what I mean? Like you're not gonna get a ton of expertise and it's just sort of counter who we are. Uh-huh. But yeah so our sales approach is is different and then obviously our delivery and customer service is, it's it's a big separator.
Dan:And and the customers in Newtown Square, maybe not you yet, but now you'll know. Yeah. But, the customers in Newtown Square are aware of it, and it's why they come back.
Dane Shoemaker:Yeah. Absolutely. I mean, I can see that. You know, you guys are have a strong reputation in the, in the township and now that's expanding. Right?
Dane Shoemaker:So
Dan:Yep.
Dane Shoemaker:Yep. Walk me through kind of the experience. Like, if I'm, you know, look looking to, I guess, either replace my refrigerator. Right? Or even if you know, do you work with clients that are in the process of kind of doing a full renovation and work with those builders?
Dane Shoemaker:You know, what what does that kind of experience look like?
Dan:I'll take that. Yeah. So I'm on the sales side. So yeah. So so, yeah, I mean, it could start a lot of different ways.
Dan:Some people come in with their designers, some people come in with their builders. Okay. Some people are doing it themselves and just replacing a single piece. So depending on what what the idea of the the sale looks like, it could have different starts. Okay.
Dan:We work with a lot of contractors. We work with a lot of builders and designers and architects. So we'll get a lead from them and then they send in their clients to kind of finalize. And then usually, the neat thing about appliances, and there's so many options today, it's a lot different than when we first started, You know, they'll build their cabinets around the appliances. Okay?
Dan:So, you know, you said a sub zero. Right? Well, you have to really build that in. Like that's that's a specific built in, requirement needed for, your kitchen. Same thing with some of this high end, like, so monogram 48 inch range.
Dan:You'll have a lot of different specifications. So generally, we're very consultative. We want we want the customer to come in. We want them to understand the products they're buying, we wanted them to understand the features and benefits, we want them to to to be, in a in a price zone that they're comfortable with, and when we wanna find the the best value for them. So they'll they'll go through that process, then there's a whole specification process that comes along with it.
Dan:So we'll send out specifications to their, end user contractor or cabinet shop, whatever it may be, whoever needs those specs. Also built in specs for, a new kitchen could look like, electrical requirements, plumbing requirements. So all that stuff we do, all in house we send that out. And we'll send that out to whoever needs it. Generally their general contractor would need some of that stuff as well.
Dan:And then really it comes down to when do they need it. We coordinate that with the customer through the operation side, so the operations would would have direct contact with the customer, schedule the delivery. Our in house team will take that delivery to their home. Whether there's installation requirements, sometimes contractors handle that on their own, sometimes they contract us to do it. So we can handle it as much or as little as you need for us to get that that job done.
Dan:So some people just want, hey, just get it in my house. Some people want it in the in the garage, and some people want us to unbox everything, install it, and make sure that it's working, and we'll we'll do whatever level they need. So it's it's, for us, it's a la carte. Whatever you need us to do, we'll get it done. From there, once you have it, we generally give them a run down on how all the appliances work.
Dan:Okay. So our install people will actually help them with that. And then, you know, we don't in sales, we don't talk about service a lot. We don't we're trained not to talk about service. Yeah.
Dan:But if you do need it, if there is a failure in the in the near or far future, we'll take care of that as well. So, again, the whole idea is for us to have that, have a touch point for the customer if they have any problems along the entire entire process. And it's and as Mike said, and what we're proud of is that we do it all.
Dane Shoemaker:Yeah. That's great. Do you do you offer any, like, warranties or service contracts above what the manufacturers do? Or
Dan:We do. Yeah. So, you can buy extended contracts. They're generally third party contracts Okay. For legal reasons, but we do offer those.
Dan:I think it's insurance based. I think that's, we're selling a lot of those and I I think now today with some of the some of the, maybe some of the products you you may wanna get some insurance because, you know, it'll it'll protect you from having any expensive service repairs if it goes out of warranty. Traditionally, a warranty is 1 year full parts and labor.
Dane Shoemaker:Okay.
Dan:So you could protect it up to 5 years and not have any out of pocket expense. So, it really depends if you if you like insurance or if you don't like insurance, but, I kinda go back and forth on it, but, you know, I think the having that peace of mind knowing that okay I'm capping my service amount for the next 4 years or 5 years, I think I think there's a value to that.
Dane Shoemaker:Mhmm. That's great. So this, you know, come back to this space
Dan:a little bit.
Dane Shoemaker:I mean, what what are your goals for this? I mean, is this how does this differ from the Newtown Square location? Maybe just, like, functionally as a sales office? Is there different, you know, showrooms here?
Dan:You know? Well, I one, it's new. Brand new. Right? Yeah.
Dan:So it's a beautiful showroom. We're always updating our showroom in Newtown Square as well, but never do have we done it all at once. Yeah. Right. Right.
Dan:You know, even when we moved in there, we took some displays from the other location that we were in. So it wasn't brand new ever.
Karen Farley:And everything.
Michael Fitz:Yeah.
Dan:Yeah. We made them work. So the the showroom just it's, it's just a beautiful showroom, and I think it's a testament to our core values you know to do excellent work. Yep. So we're we're definitely proud of that.
Dan:It's still us. It's still our core values here. We're still gonna deliver on those core values. We're still going to, run our business the same way with meaning we're not we don't have a different sales approach. You know, we are trying to reach out to the community to let them know who we are.
Dan:That's a big first step, but but we're gonna do our business the way we do our business and we're gonna run it the way we've always run it. It's been successful that way. We're not gonna change gears there.
Michael Fitz:Yeah. Yeah. The the fortunate thing for us is this is a beautiful showroom, and that's the main premise of this location is showroom. We are gonna run everything out of the Newtown Square location. That's where all the vehicles are housed, and that's the main focal point.
Michael Fitz:The warehousing, inventory coming in. Everything else is all gonna be pulled out of the Newtown Square location and dispersed in the general areas that we need to have done. Yeah. Geographically, we we do cover a lot of area. We do, basically, all Chester County, Delaware County, sections of Philadelphia, Montgomery County.
Dane Shoemaker:Mhmm.
Michael Fitz:We go to the mountains. We go to the shore. So we we we make ourselves available to whoever needs us.
Dane Shoemaker:That's great.
Michael Fitz:It's You
Karen Farley:know, I I think the only thing I would share too is, you know, starting I came in late into the business, compared to to you. Definitely was a small family knit. Now it's we have a 40 41 people, d and k. So the family and and we look at d and k as not just us being family, as our team is a family. And I think that we we strive to make it a great cultural, experience for our employees.
Karen Farley:So, like, when we say the d and k family, we don't mean just blood family. We mean our whole team. That's super important to us. It's something we strive for everyday excellence for the customers as well as our employees. You know, we look at them as an extension of our family.
Michael Fitz:And as far as the 3 of us being owners in the business, I couldn't have to better better partners. We've gone through a lot. I've known Dan and or Dan and Karen since Dan was 5 and Karen was 9, you know. So it's we go back a long way. We each bring a special, element to the business itself.
Michael Fitz:Karen is masterful with finance. Dan is masterful with, the sales end, and, I'm a behind the scenes guy with the operational section, you know, getting things done, as we say, can do. We'll get it done. We'll figure it out.
Dane Shoemaker:Yeah. Yeah. I can see that. I can see how the all the the different skill sets are coming together here. So, yes, it seems like a good team.
Dan:Yeah. It's worked
Dane Shoemaker:out. That's great.
Michael Fitz:Yeah. And, the only other thing I could say, we we emphasize family. And and Karen is right. We we really value that. I think the best thing that ever happened out of COVID was, I have 2 daughters in the business.
Michael Fitz:Karen has a daughter in the business now. So that that is that means a lot to both of us and and to Dan to have his nieces in the business, just for legacy. You know, it's it's wonderful. I 22 of my girls came into the business because they didn't wanna work from home. They wanted to be out in the public.
Michael Fitz:They wanted to meet people and and discuss things. They they didn't, they wanted to choose to come in and and be part of something that we started. And, it it was surprising, you know Yeah. To the that they decided they had their own careers, and they wanted to come into the family business. And we opened them with open arms.
Michael Fitz:Mhmm. And it was a special occasion.
Dan:Yeah. I I would just echo that is the, the family values that we we we we do pull down, and we try to pass that through to all of our employees our staff and they champion it. Now we're grateful for that.
Dane Shoemaker:Mhmm.
Dan:Just to have that those that type of people, those type of talent, it it really does make our job a lot easier and you know like you said, that whereas we're going, we're figuring stuff out and we have people who are adaptable. Yeah. People are motivated to take on change and challenges and, so our staff is Resilient. Resilient and and and and the reason we are where we are today with with the with the ability to grow. Okay?
Dan:So that's that's the shout out to them.
Michael Fitz:And adapt to change. This this business is always evolving. New product, training, everything is is just they're are our staff is very well versed in in, all assets of the business from sales to service all all the way across the board. Everything is completely changing. Over the years, I've seen a huge transformation from even color schemes.
Michael Fitz:You know, They had pink kitchen kitchen sets when I started in the
Dane Shoemaker:business. Right.
Michael Fitz:And, you know, it was just everything coming back. Right?
Dan:Like, retroactive. Everything comes back this year. Avocado green stuff.
Michael Fitz:Right. Right. So it it it does come full circle, and it's just funny to see it over the years. Yeah. How vastly it has changed.
Michael Fitz:And and then some things, like you said, do come back into the fold again where I saw that, you know, 40 years ago where they have a a washing machine that does washing and drying all in one. Right. Believe it or not, that's not a new concept. That was that's been out on the market, but now they've reinvented it again and tried to perfect it. Mhmm.
Michael Fitz:So, it's it's, always changing. And I think that, we strive to keep up with the times.
Karen Farley:Change is always coming, and and I think that's the biggest thing that we've learned is we have to continue to change. And and not everybody likes to do that, but we, you know, have to, force ourselves to keep growing and changing and, you know, see what's out there. And especially as, our father who still comes to work every day, he's 80 years old.
Dan:Mhmm.
Karen Farley:You know, he still has on the computer and trying to strive and learn and grow. You know? So that's a testament to him right
Michael Fitz:there. That's affectionately known as pop.
Karen Farley:Yes. Pop in the store. For sure.
Dane Shoemaker:Where can where is what are the address of the showroom? What's the best way for customers to contact us?
Dan:Find us. Yeah. That's great. Great. I don't I don't actually know the I know the address here.
Dan:It's 1300 Bethlehem Pike in Flower Town. Newtown Square is 3510 West Chester Pike as our physical storefronts, in Newtown Square. Our phone number is the same for both?
Karen Farley:No. It's, everything's on Google. So if you Google us,
Dan:we have
Karen Farley:to do our patients and phone
Dane Shoemaker:numbers and
Dan:Shout out shout out to Google. Yes.
Karen Farley:So everything, you know, both locations, phone numbers, contact, hours, are available as well. Great.
Dan:Yeah. Our phone number in Newtown Square is 356-2424. So 610-356-2424. And I don't know the new phone number here. Shame on me.
Dane Shoemaker:Cool. Well, really appreciate it. You know, congratulations on the the new showroom, and, you know, wish you guys all the best of luck and certainly be coming to you guys next time I need a new refrigerator or actually need a dishwasher.
Dan:You won't have to pull that refrigerator out. Yeah.
Dane Shoemaker:Okay. We'll take
Dan:we'll take we'll take we'll take care of it for you. Perfect. Perfect.
Dane Shoemaker:Nice, guys.
Dan:Thank you.
Michael Fitz:Thank you.
Karen Farley:Appreciate it. Yeah.
Dane Shoemaker:Thanks for listening today. Shoemaker Lab is an original production by Shoemaker Films LLC. If you enjoyed today's content, please consider subscribing on YouTube, Spotify, Apple Podcasts, and wherever you get your content. Follow us on Instagram at shoemaker.films. And if you're a business that's either interested in our video production services or would like to be a guest on the show, get in touch by using the contact form on our website, shoemakerfilms.com.