From working in the stock room to owning a firearms business, Matt Mendel of Wanstalls details what it takes to grow a thriving firearms business during adverse times.
This is a unique opportunity to get the inside scoop, the good and the bad, of what it is like to work in Canada's firearms industry.
If you have ever wanted to, create a side hustle, start your own business, or are specifically looking at working in the firearms industry you are well served to listen to pro advice from someone who has been there and done that.
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I'm Travis Bader,
and this is The
Silvercore Podcast.
Join me as I discuss
matters related to
hunting, fishing, and
outdoor pursuits with the
people in businesses that
comprise the community.
If you're a new to
Silvercore, be sure to
check out our website,
www.Silvercore.ca we can
learn more about courses,
services and products
that we offer as well
as how you can join The
Silvercore Club, which
includes 10 million
in north America wide
liability insurance to
ensure you are properly
covered during your
outdoor adventures.
So today I'm sitting down
with Matt Mendel, who is
a connoisseur of watches,
knives, firearms.
It just so happens to be
the general manager and
partner in Wanstalls,
a premium firearms
retailer in Maple
Ridge, British Columbia.
Matt, welcome to The
Silvercore Podcast.
Thank you for having me.
What an intro.
Hey, I worked on
that a little bit.
There you go.
So Wanstalls, you know,
I've been watching
what you guys have been
doing for a long time.
You guys were
involved everywhere.
I see you involved
with shooting matches.
In fact, there was
one justice last
weekend, I think it
was a precision rimfire
match out in Merritt.
Uh, you're getting rave
reviews all over the
internet for customer
service and for, you
carry products that other
people are carrying.
How did this come to be?
Because I haven't
always had Wanstalls
on my radar.
Um, but for the last
number of years now,
you guys just seem to
be pushing further and
further into the, uh, uh,
top of the end of what
people are talking about
in firearms retailers.
Oh, thank you
for the very nice
compliment there.
Um, yeah, no, the a
Wanstalls has been
around, uh, in one form
or another, uh, in Maple
Ridge here since 1973.
Um, it it's been a
gun store, outdoor
store and the original
owner, Tony Wanstalls.
Uh, and his brother
ran it, um, in 2000 and
he's going to get mad
at me, but in 2006, I
believe, uh, my partner,
Craig Jones left
his job and actually
purchased Wanstalls.
So Wanstalls was like
a, kind of a sleepy town
gun shop at that time.
It was, you know, they
had like a few rifles
and stock and you'd
go in for your hunting
season and say, I
need a box, a 30-06.
And he would be like,
no problem, I'll order
it and it'll be here
in two weeks, you know,
one box of federal blue
box or whatever it was.
Um, and when Craig,
my partner took it
over and Craig is
a hardcore gun guy.
Like he loves firearms,
all different types and
he built the business
into an actual true gun
shop that stocked the
coolest stuff that, you
know, we could really
get our hands on.
Totally.
So, '06.
Uh, how old would have
you been at that point?
In 2006, I just graduated
high school and I started
my first job at a gun
store somewhere else.
So when did you get
involved with Wanstalls?
Um, in 2013, I was
working for Canada
Ammo at the time.
And, um, they ended up
approaching me through,
they knew me through
Canada Ammo and, uh,
offered me a job.
So it was kinda more in
the direction I wanted
to be in where it was.
Um, the product I was
really excited to,
um, be selling and
bringing in was more so
what they were doing.
So over, I went.
So you just went from
an employee to partner?
I did, yeah.
Yeah, I started at
the bottom the worst,
like the absolute
bottom of the bottom.
I uh, they originally
brought me on to
do, uh, get their
social media going.
Ahh okay.
Because, cause.
You're young
and your hip.
Yeah.
I was young and
hip apparently.
My, my now wife
probably didn't, taught
me more than I knew.
Um, but uh, yeah, they
brought me on and I
was kind of just like
a floater to start.
Like they were just
like, yeah, post some
stuff on social media.
I had this, like, it
was essentially like
a, like a bar stool
with another bar stool.
And that was like my desk
with my laptop on it.
And I would be like over
in the corner of the
gunsmithing room, just
like a little internet
troll doing posts
and stuff like that.
So did you find that
that really helped
propel Wanstalls to use
the social media side?
Yeah, social media,
when we first started
it, it was a slow burn
getting it started.
Um, but once it took
off, um, it was like,
it's now probably one of
the biggest parts of our
business beyond anything
as far as advertising.
Really?
Yeah, and getting, uh,
getting the product
and getting everything
out to customers
is definitely our
Instagram and Facebook,
our two biggest.
Right.
Assets.
See I'm wondering if,
cause I get asked all the
time, from people saying
I love firearms, I want
to make this my business.
I looked over and I
saw so-and-so doing a
business and I think
I could do it, but a
little bit different.
So I'm in my own
new, niche market.
And sitting down
with you and looking
at the success that
you and Wanstalls
had over the years.
I'm wondering if this
can be a little bit of
a, how to, for people to.
Or an insight into
the firearms industry.
Like how does somebody
go from being an employee
to being an owner?
And I mean, looking
at your watch share, I
mean, it's a, you've got
a nice watch, clearly
an aficionado here.
Um, there, there is
a path in place, how
did you move your
way through that?
Yeah.
Um, so I've been in
retail in one way or
another, since I was
about 12, my parents
owned a bookstore.
Um, and slave labor
goes along with your
family owning any sort
of business, I suppose.
So I was always
working there, stocking
stuff out and helping
customers and stuff.
And then, um, when I
graduated high school,
I just, I knew that
college wasn't for me.
Um, I just, I was
done with people
telling me what to
do and how to do it.
Um, so I went straight
into the workforce.
Um, my dad has been
selling cars for over
40 years and he was
like, nah, you can
be successful like me
son, come sell cars.
And like now, you know,
13, 14 years later.
And it was
terrible advice.
Uh, you know, I don't
know what father wants
a son to go selling
used cars on the lot,
but, uh, anyways,
that's where I went.
Yeah.
And it was all well
and good for a little
while, but you know,
I slowly came to the
realization there that,
um, I didn't know.
I do love sales, but I
don't like pressuring
people into sales and
I want to sell somebody
something they want,
not something they need.
Like, that's like a,
oh, my car broke down.
I have to buy
another car.
Right.
That's not an awesome
experience for
anyone and, you know.
Totally.
So I just knew that,
that my time there was
limited and I didn't
know what I wanted to do.
Um, but I knew that
that was not it.
Um, in the meantime
I got my PAL while
I was working there.
I had been obsessed
with guns since I was
a little kid, um, cap
guns, pellet gun, you
know, all this stuff.
Sure.
All of us loved.
Sure.
Um.
It goes bang.
Yeah.
Yeah.
And that was my
real first kind of
hobby I ever had.
You know, it was, uh,
at that point it was,
think it was twenties.
And, um, I was just
like, oh my, like, I
was just enthralled
with everything about
guns and it wasn't
just the fact they were
guns and guns are cool.
Like, you know,
watching all the action
movies growing up,
it was the mechanical
aspect of them.
It was just something I
picked up on that I could
take any gun apart and
put it back together.
And it still
worked, you know.
Not like the
watches right?
Yeah, exactly.
Or like an iPhone
or like anything.
Right.
Like it was just
one of those things
that clicked for me.
And I just became
absolutely obsessed
with firearms and owning
as many as I could get
and trying them all
out and everything from
Milsurp's to modern, um,
stuff, hunting rifles,
22's, like anything I
could get my hands on.
Um, so I ended up
actually leaving, um,
the car sell thing and.
Um, I was just going
to chillin' at home, my
dad's basement, like,
yeah, this is awesome,
this is the life.
And then my girlfriend
now wife, Brittany, she's
like, you gotta probably
get something going here.
And then I was like,
well, I can't, you know,
typical young guy, you
know, I'm not going
to work for the man.
You know, I'm not, I
had to follow my dream.
Right.
But the reality of the
fact is, um, you're
not going to be top
dog out of the box.
Um, I started trying to
open my own business,
um, doing outdoors and
knife stuff like, you
know, packs and gear
and stuff like that.
And I slowly came to the
realization that like I
had a lot to learn and
that's very humbling in
your twenties, right.
Like.
Totally.
That's.
Well, how old were you
when you started that?
I was, I was right
around 20 years old.
So young.
Super young.
Yeah.
So at a point where it's
okay for you to fail and
group and try again and.
Yeah, so I, the business,
I just quickly realized
that if you don't know
the right people and you
don't have connections,
and I'm not saying like
connections, as far as
like, um, other people
in the industry, I'm
talking about connections
as in like people who
don't want to rip you off
when you want to build
a website or anything
like that, right.
That quickly became,
um, apparent that I had
a lot to learn about
proper business dealings
and that was that.
So I went and got a
part-time job at, um,
the local gun store
out in Port Coquitlam
there at the time it
was Blue Line Solutions.
Um, and yeah, it
just started there.
And I was like, now I'm
working the gun industry.
And the whole, the
reality, the fact is
the only reason why I
even got a job there.
I was like, I want
a discount on guns
cause I'm buying
so many, right?
Like, I'm like, I don't
even care if I get a
paycheck really, I just.
Got the discount.
Yeah, I wanted
a discount.
So, um, so yeah, I
started there and,
um, that was a really
interesting learning
experience because
I had worked retail.
So, you know, basic
stuff like working
with tills and, you
know, shop maintenance
and stuff like that.
That's easy.
It was more so the
government aspect of it
and the firearms aspect
and being safe as far
as who you're handling,
handing guns to and
all that kind of stuff.
And so we started
there and yeah, that
was, I worked there
part-time for a bit.
Learned learned a lot,
um, both business-wise
and firearms wise, um,
and then decided to part
ways with, um, Blue Line.
Yeah.
Um, did learn there,
i, um, there was
two kind of partners
in that business.
One was, uh, Joe Dlask
and I specifically
remember I was working
with Joe one day and
I w I always pick
up on things with
people that I, like.
I always remember
like very key moments
with people who
make a difference.
And I remember the
one thing I really
picked up and took
away from Blue Line.
I was working with Joe
one day and he was just
working like a madman,
um, to get product out
from a distributor.
And he's like in
his whole, his whole
reasoning was, it's
about getting the product
out to the customer,
like, cause it's cool
and people have been
waiting for this stuff.
And um, that really
struck me as like,
yeah, customer is number
one, we're all in this
because we love firearms.
So it's always, you know,
you always have to keep
in mind that yes, it is
a business, but at the
end of the day, you,
you you're doing this
because you love it.
So I always remember
that with Joe, that his,
um, work ethic really
inspired me to be like,
yeah, customer first
customer, number one,
worry about everything.
Make sure that after
the fact make sure the
customer is serviced
in a very happy so.
You know, I've got
a Joe story if you
want to hear it.
Yeah, for sure, man.
So when back before
Silvercore Training
happened, I had
Silvercore Gunworks
and it was my thought
that I would be doing
gunsmithing for every
Joe blow who comes
through and, and that.
The ultimate dream.
The ultimate
dream, right.
Every kid wants to grow
up to be a gunsmith.
And I was loving it.
I was learning a lot
because every person who
came in and came with a
different firearm in a
different, uh, different
issue or different
problem and being young,
I think it was 18, 19.
Like when I started that
I everyone's expecting
a discount or a deal and
everybody wants to pay.
Yeah.
And they, they all
want to pay you in
like freezer bird meat
from five-year-old.
Here's a six pack of
beer and, you know.
Totally.
Yeah.
So anyways, so.
It was fun
learning a lot.
And one of the things
I got into was a
refinishing and I
was doing bluing
and parkerizing and,
uh, manganese and
zinc, FOS fading.
And I was having an issue
getting some chemicals
across the border.
So I thought, well,
how hard can this be?
And I went to a, to a lab
and I got a qualitative
and quantitative analysis
of, of a, uh, of a
batch of chemicals.
And I tried to reverse
engineer it myself.
And there is a fellow
who brought in a
firearm that he wanted
to have parkerized.
And so I prepped the
metal, got everything
as it ought to be.
And I made up my own
solution based off of
the essential, reverse
engineered list here.
And I, and I use it
a test piece first
and it came out
looking pretty good.
Right.
And in, in this
solution, a little
bit of nickel helped
the adhesion of the
manganese to the metal.
And, and there is
a, I think it was
Florick acid that was
also in here as well.
Anyways, on the carbon
content, on the test
piece, it came out
looking pretty good.
On the firearm I put
in, the customer's
firearm, uh, it
was just the barrel
that he wanted done.
So I put the barrel
and it comes out and
I'm looking at, I'm
like, I'm not happy
with how this looks.
Right.
And so I, I dip it in
a little bit longer,
longer than I normally
would, and they take it
out and I was like, ah,
it's not the right color.
It's not what the
guy'll want and try it
a little bit longer.
And I take it on
and said, well,
you know what, I'm
going to regroup.
I'm going to have to
tell the client here
that we're going to
have to wait for this
chemicals to come in.
And I took the barrel
and I went to thread it
into the receiver and
the thing slid in and
out of the receiver.
The chemical composition
that I put together
was strong enough to
have eaten the metal
to such a point.
Like, you look at it
and it looked fine,
but you didn't realize
that everything
had shrunk so much.
And like that was, as
a person working on
firearms, I think anyone
who says they don't make
mistakes is lying to you.
Literally impossible.
But the people who are
really good know how
to fix their mistakes.
Right.
And that was the
first mistake I
wasn't able to fix.
And so I went to Joe,
cause I said, look it,
I had this issue, I'm
going to have to, do you
have any spare barrels
around, I'm going to
have a go at it again.
And he looked around, he
says, yeah, actually I
got this quality barrel.
It's a spare.
You can have it take it.
It's yours.
Right.
In fact, it's not
chambered in the right
caliber, but here's
a chamber reamer.
I'll lend it to you.
Bring it back without
any dings or nicks, not
a problem, no charge.
Right.
So I was able to get the
customer up and running,
uh, if I don't know if
he even listens to this
podcast, but I think his
son might because his
son actually does work
with us, but that would
be, uh, that'd be Randy
Bach's firearm there.
Sorry about that, Randy.
But we got you
going in the end,uh.
Got a new barrel
out of the deal.
And he got a new
barrel on it.
Nice quality barrel out
of it, chambered tight.
Beautiful.
Right.
But that always stuck
with me because Joe, at
that time I was doing
more and more work
and he was still in
the business of doing
work for the general
public, albeit also
manufacturing and to a
degree, I could have been
viewed as competition.
For sure.
But instead he
says, not a problem,
Travis, come on in,
let me help you out.
So that always stuck
with me about Joe so I.
Joe's salt of
the earth, man.
I love that guy.
He is.
Yeah.
Sorry to interrupt
you there.
So, so where did
that take you next?
Yeah.
So after that, um,
left Blue Line there
and, um, I was on
Canadian Gun Nutz.
I had taken a job as
a, um, a concierge
apartment buildings
downtown, and like, no
one wants that job, man.
it's the worst work
job ever, just a bunch
of whiny, rich people
just complaining
about everything.
Anyways, so I needed
to get out of there.
Um, it was a good fill
in job while, you know,
I had to pay my bills.
Um, and then, um,
Canada Ammo posted,
um, on Canadian Gun
Nutz that they were
looking for someone.
And then I was
like, yeah, man.
I was like, I got
to work in the gun
industry, this jobs
working midnights sucks.
So, went, I submitted my
resume to Canada Ammo.
Uh, got a job there is,
um, I started there as
just a shipper, like just
no, no responsibility
other than stuff in
box out the door.
Sure.
Um, and, uh, it was a
pretty intense out of
the box because Canada
Ammo, um, At the time
and still to this day,
they have, they're very
skew heavy on stuff.
So, you know, you have
a guy who's ordering 10
different types of NC
star stuff, and they're
all in tiny boxes.
And, you know, it
looks like the matrix
scene where their
walls are flying down.
Right.
Um, so yeah,
that was awesome.
And then what was really
cool about, uh, Can-Am
was obviously like
at the time they were
bringing in, um, a lot
of Norinco product.
Right.
So you walk into the
back and there'd be
a two story thing
tall of, uh M305 or,
you know, 762 x 39.
And, and, um, so
yeah, that was, um,
I would call that my
real first, um, gun
business job, where
I was like, okay, I'm
amongst true gun people.
Uh, Chris at
Canada Ammo is.
He's awesome.
He's awesome.
And he's like
a true gun guy.
Like he's, he's
actually probably
more of a gun guy than
anyone I've ever met.
That dude goes
down rabbit holes
I didn't even know
existed with guns.
Oh, I still call them
up from time to time
to pick his brain and
he's a sharp cookie.
Yeah, he's awesome.
Um, and, um, yeah, so,
and at that time it was
lots of Norinco and I
just remember, um, at,
at some point they said,
Hey, you know, we mind
like taking care of
the warehouse as well.
You know, just
making sure it's
clean and stuff.
So then there, I was
essentially in like the
Indiana Jones w you know.
Looking for the.
Guns and yeah, exactly.
Like it was awesome.
And then, you know, one
day, like, you know, a
53 foot container just
cram jam packed full
of guns would show up,
but, you know, it'd be.
You know, all , M305's
you'd have to hand
bomb the whole thing.
And then like, you know,
for example, replace
that with anything
else, like, uh, oranges
or cardboard boxes,
worst job on earth.
Yeah.
A lot of work.
M305's, awesome
job, like.
Oh just the smell.
Yeah, exactly.
And like, knowing
that, like this just
came directly from
the place that made
it to you and it's
just cool stuff, man.
It's rad.
Um, so yeah.
Um, so I worked there
for a good while.
Um, and then I kinda
got up to, we did,
uh, I took over dealer
sales for them as well.
So I was doing all
their, uh, dealer
sales for awhile.
Um, and a gentleman there
named Paul really took
me under his wing, um,
and really explained to
me the finer points of,
um, not just business
and like organization and
all that kind of stuff,
but also how to deal with
people on a good level.
Like again, reinforcing
that thing that Joe,
you know, that I picked
up off Joe, which is
like customer, customer,
customer, like, these are
all your, your cohorts,
you're all gun nuts.
You're all, you know,
having a good time.
Right.
Um, so yeah, and I
learned a ton there,
um, both mechanically
with firearms, cause
I would be working on,
you know, some warranty
stuff or whatever.
The shipping aspect
of it, you know,
shipping routes and
who to call and all
that kind of stuff.
Uh, organization,
cause boy howdy.
Did that, you know, you
had to have that place
organized or you would
know where nothing was.
Yeah.
They got a lot of volume.
It's unbelievable.
Um, and then, yeah, so
I just learned, that's
where I really got
cut my teeth as far
as the gun industry.
Um, but uh, yeah, and at
that point we were just
sitting there one day
and um, Uh, Wanstalls
had post an ad and
said, Hey, like, you
know, we need somebody
to come in and fill in.
And just for shits and
giggles, cause that
was, uh, a long time
customer wants to halls.
Um, I just said, Hey,
you know, at the time
I was like, Hey, it's
Matt, blah, blah, blah.
You know, jokingly
said, yeah, how
much does it pay?
And they said, uh, they
responded back with,
come meet us tonight.
Really?
Yeah.
At the Billy miner pub,
which is our, that is our
bunker of solitude there.
Um, so yeah, it
was like, uh, okay.
So it wasn't really
like, I wasn't even
looking for a job.
I was just curious.
Um, and so I met them
there and I immediately
knew that I was like,
yeah, these, these
are my guys, you know.
Craig's specifically,
um, immediately treated
me like family and
he had, he knew me
from buying there,
but like, um, yeah.
Just like it was the
right vibe for me
to, I was like, yeah,
these guys are cool.
And so anyways, we had
some beers, they made
me an offer and I was
just like, oh my God.
I was like, I can't,
I just got my first
apartment with my wife,
uh, everything and I was
just like, I just started
paying my bills properly.
Like I can't, I
can't like bounce
off another job, you
know what I mean?
Cause it's once you're
once you somewhere
and you feel secure,
then you kinda.
That's a trap
though isn't.
It is a trap.
Right.
And then, you know, I
was still young enough
at the time where I was
like, you know, like,
let's go, let's do this.
Right.
So I went home that
night and granted after
a couple of beer and um,
I told my wife, I was
like, yeah, Wanstalls
made me this like
rad offer and I think
I'm going to take it.
And she's like, no,
you're not taking it.
She's like, we just
got this apartment.
She's like, we're
sitting on lawn chairs.
Like, you know
what I mean?
And then I was like.
I totally know
what you mean.
Oh, you mean, um,
and then I was
like, oh, okay.
Then she kind of talked
me out of it that night.
And then I'm on the drive
to work the next day.
I was just like, man,
I was just like, it
wasn't just the offer.
It was, um, it was
the people there.
Um, the vibe I got off
of everyone I was talking
to, and honestly the
products that Wanstalls
was selling at the time
lined up with more of
my interests, um, you
know, to be a hundred
percent honest about it.
Right.
So I just thought about,
I was like, man, it'd
be really cool to get
other stuff discounted
that I'm more into,
you know what I mean?
Like, you know,
I have a wider
selection, not as deep.
Like I do, like I didn't
need 1500 M305's right.
Right.
There's so many greasy,
M305's you can handle
before you go home
and you're soaked
in cosmoline every.
um, so yeah, I just, on
my way there, I just, uh,
decided to essentially
that I was good to go.
Um, and then had a
quick conversation and
yeah, I started the next
week, um, at Wanstalls
in my little, little
hovel of a corner.
So zero business
training, a set
aside from the school
of hard knocks.
Yeah.
So learning as you go.
Yep.
Uh, what were some of
the biggest challenges
that you'd found at least
to that point anyways,
because when you start
at a Wanstalls, you're
basically strictly doing
social media or when did
you start as a partner?
No, no, I definitely
didn't start
as a partner.
It took me almost
10 years become
a partner there.
Right.
Um, yeah, no, I mean,
the biggest thing is ego,
when you're that age.
I mean, even now, I
mean, I'm only 33.
Like you always got to
check your ego at the
door because, um, all
that's ever going to do
is make it make it take
longer to figure out the
answer to whatever you're
trying to, you know,
achieve whatever you're
trying to accomplish.
Um, so that
was a big one.
Uh, and two just
learning how to
deal with different
people and different
personality types.
I'm a very, anyone
who knows me, you
know, anyone who's met
me I'm so blunt and
honest and probably to
my own, probably not
what I shouldn't be.
I still am.
I'm very upfront and
honest and I've got,
uh, I don't have a
very good filter.
Um, but.
That could, that
can play to your
benefit too, though.
It can, and it does.
Right.
Um, but I feel like only
in certain positions
it does, um, maybe as a
manager, as an owner, I
feel like, yeah, that's
how you get information
across as curt and
short and simple.
Um, but also a lot
of people don't
respond well.
Yeah.
Like everyone responds
to different types
of things, right?
Like somebody can
take that as you being
upset with them or
something like that.
So it's always just
a that's something
I struggle with
to this day is
understanding different
personality types.
And I do, I read
as many books as I
can, and to try and
be as understanding
as I can, but the
dickhead in me just.
Well, I don't even
know if it's dickhead,
it's, at least when
a person is blunt and
curt, you know, where
you stand with them.
Exactly.
And there's no
mincing of words.
Right.
Right.
If I say do A there's
no, there's no, you're
confusing it with B.
Right.
Right.
And that's how I
kind of look at it.
Um, so yeah.
And, um, also to
the industry is an
interesting industry
and, um, the industry is
a very, when I started
in the industry, it was
just going away from
like Ma and Pa shops.
And it was becoming
like lots of social
media, lots of websites.
I mean, I don't know
if you remember, for
online ordering back
in the day, you could
just get it from sr.
Right.
You know, the old
wholesale sports
guys and Alberta,
that was your only.
That was it.
Way you could really
online order anything.
Right?
Well, nobody was online
ordering, everyone
was very reluctant to
take that next step.
Yeah.
And there was a lot of
unanswered questions
about it, like kind of
ship product, legally,
all that kind of stuff.
Right.
And, you know, for
a Ma and Pa shop,
which was essentially
everyone at the time,
you don't want to take
on that responsibility.
Right.
And, you know, everyone
just did their niche
thing and you made their
living retired somewhere
in the middle of
nowhere and that was it.
Right.
Um, so essentially.
The introduction
of online.
Yeah.
Like that was a huge
learning curve because
now you've got all
these shops and a
lot of young people
and different ideas
all coming together.
Right.
And it was like a
whole new world, right.
Essentially, like you've
got kind of the new
way of doing business.
So like people who
would historically
have different types
of businesses are now
running gun shops and
bringing that, you know,
the internet, I know
this sounds ridiculous.
The internet with them
and Facebook and all
that kind of stuff.
And you know, at that
time it was like a
interesting new world
of how to deal with
stuff so it was.
You guys really
pushed the envelope.
I think you guys are,
if not the leader, one
of the leaders for sure.
And moving things
into the 21st century.
Well, yeah, I mean
the biggest thing, um,
every single one of our
followers and all of our
social media platforms
is a hundred percent,
like those people
clicked on our page.
We didn't pay, a lot
of companies, uh, both
in the industry and
in general, you just
buy followers right.
And then you log on.
It's never made
sense to me.
And it has it
because you look on,
it's like, oh wow.
This page has gotten like
20,000 followers and you
clicked, you know, one of
their posts and it's got.
Zero.
Zero.
Engagement.
It's gotten two likes,
you know, like a, in
a poop emoji under
it or something.
And you're like,
I don't get it.
Right.
But then you realize,
oh, they actually have
like 150 followers
and they purchased it.
And the problem, and
this is something I
learned from Paul.
The problem when you
do that is it's hard
to crawl back from it.
Like once you realize
it's a mistake,
it's really hard to
undo that mistake.
So yeah, we have just
shy of 10,000 legitimate
followers on Facebook.
Um, Instagram is
an interesting one.
I think we're around
3000 on their, uh,
Instagram's algorithms
for gun owners isn't.
It's the wrong
platform for sure.
Yeah.
It's a, it's it can
be tough from time to
time, but, uh, we get
a lot of what I do like
about is we get a lot of
real, a lot of feedback
from directly from our
customers, not through
some weird platform,
like I straight up get
messages from people
asking me questions and
they get direct answers,
as often as possible.
I mean, it's, it's
tough to filter through
hundreds of messages
a day, but, uh.
Is that what
you're getting?
Yeah.
Like, you know, on,
we get quite a few
like enough to where.
Um, my wife answers
a lot of stuff, you
know, she's she wants
to get paid, but she's
never getting paid.
Is that your wife
in the commercials?
Yeah.
That's my wife,
she, God bless her.
She comes out and yeah.
I don't know how she
puts up with me, but
yeah, that's her in
the commercials and
like that gift card
one we did and stuff.
Yeah.
That's her doing it.
Those commercials
are awesome.
Thanks man.
Yeah, those are
lots of fun.
And like that's a prime
example is, you know,
I, when we went into
the tV aspect of things.
I was like, I can't stand
like the typical gun
owner commercial or gun
shop commercial, where
it's like a dude standing
behind his counter.
And it's like, you
know, ra-ta-ta I'm, you
know, and then like a
blast Calgary, Alberta,
or whatever part of
the world he lives and
across the street is
like, there's only so
much of that you can,
you know, we all have
guns in our store, right.
Like we all go to
the same distributors
for everything.
So like, what's the
point of telling
people you sell, you
know, guns, right.
And why don't you have
some fun with it and
make people realize that
like, yeah, it is fun.
Are you scripting
those yourself?
Yeah, I do.
Uh, I do a lot of the
creative and then, uh,
my friend Brent Nelson
at Soapbox Studios helps
me out with the filming.
Yeah.
Um, and he's awesome.
Cause like I have a
hard time when it comes
to like the M I know
what the image in my
head of when I want
something to look like,
but I can't for the
life of me, explain it.
And he just gets me, he
like instantly knows what
I'm trying to explain.
And I've tried to do it
with other people and
it just doesn't work.
It's just, you know.
So if people want
to see them, I saw
those commercials on
Facebook I think it was.
Yeah.
Is that, do you have
them compiled somewhere?
Yeah.
If.
If people want to
go through them?
Yeah, we have them
on our YouTube page.
We had a YouTube
page years ago.
I tried to start a
YouTube account for the
store and it just turned
into like this super
cringy, like, uh, you
know, I realized at that
time, how much goes into
editing and you know,
all that kind of stuff.
And I thought like, oh,
you just throw a camera
up and, you know, had
some whizzbang do it.
And there you go.
But it's a lot of
work even in here in
the podcast studio.
I'm just like, all these
buttons and stuff, no
idea how this works.
Um, it was a learning
curve for sure.
So like our, I kind of
deleted everything off
our old YouTube page.
Um, and then we just
essentially put all
of our commercials
on our YouTube page.
Okay.
Um, Facebook, uh,
we throw them on
Instagram as well.
And obviously, yeah,
they're on WildTV.
Yeah.
That's our main, main
place where those go.
Um, but yeah.
Are you seeing, how
are you measuring the
engagement off of those?
Um, honestly it, so this
is a classic thing when
it comes to advertising
and old-school guys,
um, always say like,
oh, you invest a
thousand dollars.
You need to get
$3,000 out of it.
And that means here,
and it's like, you
can't, in today's world,
it's impossible to
quantify that, right?
Like, cause like what
are they going to come
in with a w a prize
over cracker jack box?
And then, you know that
like, come on, like, you
know, you can't do that.
What you do is
essentially, um, you'd
listen to people when
you're talking to them
and they say, man, I
saw your commercials
that really awesome,
or whatever, like love
what you guys are doing.
And that's how you gauge
your feedback off of it.
Right.
And our commercials,
they do great for us.
And, you know, honestly,
um, It's an, I like
being creative and it's
a creative outlet for me.
And, uh, I'm just curious
to when WildTV is just
going to say, Hey man,
we can't air this one.
That's too many fart
jokes or something
like that so.
Think of your commercials
is that people
want to share them.
Yeah.
They want to show
them to other people
because they're
genuinely hilarious.
Yeah.
Yeah.
The favorite one I did
is actually not even a
commercial is the, uh,
liberal gun owner one.
I don't know if
you saw that.
No, I don't think
I've seen that one.
All right.
Well, I won't spoil it
for you, but there's two
flame throwers in it and,
uh, we didn't even put,
we just did that for a
fun one for social media.
Um, and like, that was
just an example, like
we gotta do this video,
man cause it's, it's
going to be hilarious.
So yeah, that, one's
a, that one's one of
my favorites for sure.
You know, uh,
Colion Noir.
Yep.
Okay.
So he's got the seven
types of people that
you see at a gun range.
Yeah.
Hilarious does a
wicked job with that.
Yeah.
You guys going to do
something like that?
Yeah.
We could for sure.
Seven types of people
you see coming into
your gun store.
Yeah.
Yeah.
That'd be, that'd be
a fun one actually.
Yeah, that'd be,
that'd be cool.
Um, maybe not in voting
season, but maybe cause
it's all, it's all
anti-Trudeau stuff right
now, but maybe we'll
wait until after and
we can have a different
kind of crowd of
people coming back in.
Give it a few weeks.
Yeah, exactly.
Fingers crossed.
Have you found that
the crowd of people
that you have coming
in has substantially
changed since,
well, I don't know.
Um, but a year
and a half ago?
Yeah.
Yeah, for sure.
It's uh, it's been
crazy as far as that
goes, like the S the.
Yeah.
I've had like everything,
like, so when the
pandemic, whatever the
COVID first started
there, I can't believe
the types of people
I had coming in.
And I mean that as
in like people I've
never expected to see
in a gun store, I had
a mommy walking group
come in with their
babies and strollers.
And they were like, I
have my PAL, I've never
used it before, but you
know, blah, blah, blah.
Here we go.
And I'm like, what is
happening right now
is there's this like
something happening
I'm not aware of, but
yeah, it's been crazy.
Like, um, the types
of people we've been
having coming in
and the like from
different backgrounds
and everything.
It's awesome.
You know, seeing
people want to get
educated about firearms
and actually taking
an active interest
in them and right.
And then, you know, once
you become a firearms
owner, because it's so
tied to politics, right.
You really start to
paying attention to
what's going on out
there because it's just,
it's part of your life.
It affects you
directly, right?
Like, um, policies
and stuff like that.
So it's, it's not just
about owning guns.
I feel like having your
gun license, uh, really
opens up your, your
thought processes to, you
know, other stuff that's
going on in the world.
You know, when COVID
hit my mother-in-law,
who is the last person
who should ever have a
firearm says, Trav, I'm
really thinking I should
get myself a firearm.
Can you tell me what
I got to do here?
And I saw, that was
probably the aha moment
for me, when I really
saw the shift in people
because that's one
person who's always
had a very negative
view of firearms,
to all of a sudden
thinking, I'm scared
and things are changing.
And maybe I should
be a little more
proactive about my
personal protection
and self defense.
And that's the faux pa
to talk about in Canada.
In the states,
it's something that
people talk about.
There are sections in
the criminal code that do
permit for it and all the
rest, but it's something
that in the firearms
community, nobody
wants to talk about.
Yeah, for sure.
I mean, it's, it's
faux pa and I think
it's more so, depending
on who's in power.
Um, but it's funny to
see, and I don't mean
this in a negative way,
but, um, you know, as
soon as you realize that,
um, something serious
can happen and, you
know, you help might not
be a phone call away.
You know, every, you
know, hardcore anti-gun
this and anti-gun that
they're, they're lining
up to, to buy guns
and like that's okay.
And I don't mind
that it's great.
The more that are
out there, the harder
they are to take away.
Um, but you know,
it's interesting that
that's what it takes
for people to open up
their, um, mindset.
You know what I
mean, to do that.
Whereas for me, you
know, got, a gun to
me is not this glowing
sphere of hot energy
or anything like that.
It's just, it's a tool,
you know, you hunt
with it, you shoot
it, it is what it is.
If it's unloaded it,
ain't going to do
anything, you know, so
it's interesting the
than the past year and a
half, the types of people
we've been seeing and.
Um, what's really cool
is them coming into
the store and then
realizing that it's
like, it's not like the
movies were not where
some crotchety old guns
or where, you know, we
don't want to help people
and stuff like that.
We, we, we do take an
interest in, you know,
I call it our customer
success in, you know,
firearm ownership so.
Cool.
Yeah, man.
Well, with the, um,
operating a firearms
business is so
heavily regulated.
It's a weird thing
because it's so tightly
controlled in some ways
and so unbelievably
gray and other ways.
Yeah.
I think you, I think, you
know, a lot about that.
Um, but yeah.
I do know a
lot about that.
It's insane, man.
Like, um, and that's
what's really frustrating
is that a lot of people
like, like I'll just
throw it out there.
Like the, the ban that
happened a year ago
with the OIC, right?
Like everyone thought
like, oh my God, like,
yay, rah, rah, that
was on the other, on
the anti-gun side.
And then like you
just like pick the top
scab off that right.
And it's just utter
and I'm sorry for
my french, dog shit.
Like you can tell
that no thought or
effort went into it.
And it's the same thing.
Like it is a tightly
controlled industry,
but there's not a lot of
guidance from anyone as
to, like there's no 1,
2, 3, 4, 5 step as to,
you know, what kind of
security you need, what
kind of, um, you know,
what kind of records
you need to keep and
all this kind of stuff.
It's like, here's
the goal, figure out
how to get there.
And that's, can be
really frustrating um,
in general, but can also
be very detrimental to
new businesses opening up
and people who, you know,
and the other thing too,
province to province.
Um, you know, as you
know, depending on who's
doing inspections and all
this kind of stuff, like
the rules are different.
Like you can have one
year everything's great.
The next year, you're
the worst gun store ever.
And you need to
completely pull, tear
everything apart and
rebuild, you know,
whatever aspect
they're not happy with.
So it can be really
discouraging and,
uh, it really can
ruin, you know, put
it on the far end.
I think it would ruin a
lot of people's lives.
Does, so it really can.
And I agree with that
in the, when it comes
down to the ambiguity
in the grayness of
it, you can just, as a
general firearms owner,
people know you can
call up, you can talk
to one representative
on one day and get one
answer and you can get
a completely different
answer on the next day.
And they.
Or just bloody
checking a PAL.
Right.
Validity.
You know, you get
three different
answers with three
different phone calls.
Do I need their
phone number?
Do I need their address?
Do I need their
blood type?
Do I need this?
Do I need the last five
digits after the decimal?
All this kind of stuff.
And you know, you can
call one person with
just a name and date
of birth and a PAL and
they'll say yes or no.
Then the other person
will say, no, you
need this set of
rules and then no,
you need, you know,
going down the line.
And it's, it's crazy.
So from an individual
owner standpoint,
that's frustrating.
Oh yeah.
From a firearms business
owners standpoint,
this is your livelihood
and one person's
opinion on policy, not
necessarily legislation
or regulation, one
person's opinion can
make or break what you're
doing until you find
another opinion that's
contrary or that, that.
Yeah, my mortgage
doesn't get paid.
You know what I mean?
It's not, for me.
It's not like, oh, I
don't get to go shoot
my 22 this weekend.
For me, it puts
food on my table.
It's how I pay
my mortgage.
It's everything.
Does that sit in the
back of your head?
Oh, constantly.
How can it not?
Right.
Totally.
And especially when it
comes to things like
that should be so simple
and cut and dry as pol,
as firearm policy, um,
that it's interpreted
20 different ways by
20 different people.
And no one really
knows the answer.
It's like, as I just said
that it sounds insane,
but if you're a Canadian
gun owner, you know.
Well, it
is insane.
Yeah.
And not only that it can
affect your livelihood,
it can affect your
personal freedom as well.
For sure.
100%, there was,
um, the gentleman
Sureshot in Poco.
I dunno if you remember
that shop there.
Yeah, actually I've
probably got a file here
that, uh, that he handed
over to me because.
Yeah, he's one of
the nicest dudes.
So nice.
And he grew up, uh, my
wife grew up, uh, in the
same complex as he was.
And, uh, when he opened
Sureshot the that's, what
it was called, right?
Mhmm.
Yeah.
I remember like walking
into that place, I
was like, this is the
dopest gun store I've
ever walked into.
I was like, he had
everything bad-ass
that every gun store
should have had, he
had bulk ammo, he
had tons of handguns.
It was so, and him
and his wife were the
nicest people right.
And, and, you know, his
story is a prime example.
It is so sad.
Yeah.
It it's ridiculous.
And the worst part
about it is he was a
sacrificial lamb at a
point where, uh, gangs
and, um, you know,
shootings were happening
and he was just, they
needed somebody to, um,
I don't know, like make
a headline and he knew.
Yeah, it was just
super sad and he never
did anything wrong.
And that's an
example of worst case
scenario obviously.
Somewhere floating
around in a secure filing
cabinet, I've got I've
was asked to opine on
his case at one point.
And so I got to look
at the ins and outs
of what happened to
him, into his wife.
And it was extremely
troubling to look
at the process that
he was put through.
Now, he was an
immigrant, I believe
he did, he, he had full
Canadian citizenship.
Oh, I don't know.
I don't know the
extent of that part.
Right.
So I'm looking through
the video clips that
were provided over of the
take-down and the raid.
Um, essentially, uh, he
was being accused of, um,
a whole bunch of things.
Like a whole
bunch of things.
None of which had
any, any, uh, value
that I could see.
Or like basis in reality.
Or any basis in
reality, uh, this was
during a time when a
magazine importation was
permitted, provided, it
was, uh, pinned and, uh.
Yeah.
And I dunno, you can
correct me if I'm wrong.
It wasn't that just like
a paper, like, it was
like a flip of the switch
paperwork kind of thing
that happened to him.
Like it was.
He had it as a condition
on his business license.
Yeah, that's what.
That he was able to
take these things in.
And so what happened
from my recollection
here, uh, was that, I
think it was a relative
of his, had shipped some
magazines up from the
states up to a, um, like
a ups store or something
like this, but they were
all properly pinned.
They're all a legal,
everything as it ought to
be, there may have been
something overlooked on
the export side from US.
I'm not sure I'm
not, I don't know the
US ,laws in an out,
but not none of that
was being alleged.
All I recall is looking
back on it saying like,
if they wanted to try
and make something, maybe
they could try and do
something there, but it
went to the, I think it
was a ups postal store
or wherever it was.
I came to the customs
first, customs looks
at it, police say,
send it on through.
And we'll send one of
our guys to act as a
post office person.
And so when he comes
through, then we can
verify, and we can do a
bit of a, uh, a takedown.
Anyways, they do that
and they don't take
them down at the store.
They give him the stuff
he's got this package,
which arguably he's got
no idea what's in it.
Maybe he does, maybe he
doesn't, I don't know.
Um, and they take them
down to the front of his
store saying that he's
now importing magazines.
Well, that was the valid
business condition that
he had on his license.
They've didn't lock
him up, I believe
they detained his
wife for a bit.
They went to his house.
Yeah, they raided
his house and they're
like, he's got a
sawed off shotgun.
And then they had
it on the front
page of the paper.
And it was just like
a regular shotgun.
And armor piercing
ammunition, right?
All of these things,
none of which is illegal.
None of the points
that he did and
the crown council
that was involved.
I happened to know
that crown council
and I've had numerous
conversations with them.
Uh, offered him
some deals and said,
tell you what, we'll
make it all go away.
You just agree to
this, we can make
it all go away.
You agree to that, we'll
make it all go away.
And the deals got
diminishing more and more
until finally they came
out and they said they
essentially held his wife
hostage, his wife who's
having medical problems
and they ruined him.
They ruined this one
firearms business owner
due to his lack of
understanding of the
Canadian legal process
and bully tactics.
Guilty through
due process.
Right.
It's something that
floats around in
our industry quite
a, quite a bit.
Right.
You're not guilty of
anything you're guilty
through the process is
what makes you guilty.
It makes you broke,
it makes you unable
to do anything else.
Right.
So, yeah, that's, it's
an unfortunate part of
what we do, you know.
So what do you
do to protect
yourself from that?
Oh, man.
I mean, you've always
got to stay on top
of, you know, any
changes in legislature.
I've always had a
thing, like always
go above and beyond.
If they, if the goalpost
is a hundred yards
go 300 yards, like,
you know what I mean?
Like always go above and
beyond, that way there's
no question like that.
It's all about
intent, right?
That's what everything
boils down to in the,
in the legal world.
Um, and if you show
intent that you were
doing the right thing
and you wanted to do
the right thing, it
covers you to an extent.
I mean, at the end of
the day, it's ultimately
up to crown and whoever
else to do what they want
to do, but it's always
about covering your ass
and just doing as much
as you possibly can.
Um.
Does that alienate the
client base because
you're going to have
client base who're like,
this is a bare minimum
that you have to meet and
why are you going above?
Yeah.
I mean, we, we have
certain things we will
abide by and like, or
not abide by, but like
certain measures we do
take as a business that's
not forced upon us.
Um, but there's certain
things we just like
that we've, that have
been requested of
us on that we just
flat out won't do.
And like a big
ones, obviously
non-restricted's,
um, stuff like that.
It's, it's not required.
It's none of our
business, you
know, move on.
It's not like I know
some companies do record
non-restricted stuff.
Um, but yeah, I mean,
It's all about the ebb
and flow of what works
for your company and
what your, you know, and
what's your, essentially
what you're willing to
die on the cross, on what
it boils down to, right?
Like something,
something, you know, is
either right or wrong
and you go down that
route and our customers
are always covered.
So it's never a case
where we're going
to take advantage
of our customers.
Sure to fashion
whatsoever.
Totally.
We do what we can on our
end and Jesus take the
wheel on the rest of it.
Yeah.
Well, you know, dying
on the cross bout some
of these things are
sometimes you look at it
and you might have your
own personal political
feelings on something,
but then you have to
take into account the
repercussions of what
those feelings will
have for you, your
wife, do you have kids?
No, no kids.
I got.
And a, and your coworkers
and those who work
with you and you have
to start trying to
juggle all of that.
I mean, it's not for
the faint of heart.
It's definitely not.
To get into business.
There's a reason why my
solitude spot is a bar.
It's not for the faint
of heart to get into
a firearms business.
Oh, definitely not.
, but if you follow your
heart, like what you're
talking about, what would
you, what advice would
you give to somebody
who says, look, I really
want to get into this.
Like for me personally,
I tell my kids, if
you want to get into
a firearms business,
that's up to you.
You're on your
own though.
I mean, it's not
something that I'm
going to support because
there are easier ways to
generate a living, but
it might not necessarily
necessarily align with
what your passions are.
Yeah, for sure.
I mean, I learned pretty
quick on, um, that, um,
you know, my mother died
when I was very young,
so, or when I was young.
So I knew that I did
not want to live a life.
Like it's a mundane
box, filing paperwork.
I knew that that's a risk
I was willing to take.
Um, but as far as like
somebody wanting to get
into it, um, w always
find somebody who's
smarter than you, and
just learn as much as
you can from them and
be humble about what you
thought the answer was,
versus what reality is.
Um, and be able
to accept that.
And like a prime example
is like, it's hard,
like getting approvals
and licensing and, you
know, the inspections
and everything to
open up a business.
And, you know, you have
to jump through the
hoops and it's expensive.
Um, and it is what it is.
But at the end of the
day, if firearms is
your passion, then
I mean, who cares?
I mean, it's, it
is what it is.
You're either doing
it or you're not, and.
Right.
The strong will
get through it.
And the guys who
weren't meant to do it,
you know, there'll be
doing something else.
They'll find an excuse.
It was the recession, or.
Yeah exactly.
It was COVID.
Exactly right.
There's always an excuse
not to do what you
really want in life.
And I, I'm very lucky
and don't get me wrong.
Like you know, I will
say I worked my way
through it, but, or
worked my way to where
I'm at, but, um, you
know, it is possible to
do, um, you just got to
grind it out and if you
really love what you're
doing, it's, it never
really feels like work.
You know what I mean?
Even on like the worst
days I ever, like,
we always say it in
the shop, like, you
know, still better
than filing paperwork.
Like even if you're
having the worst day,
it's like, yeah, man,
I'm still, but it's
still better than, you
know, a mundane job where
you're not passionate
about what you're doing.
And, you know.
You know, from a, uh,
from the scariness side
of operating a firearms
business where the, the
election happening next
week, it could, um,
well this one comes out
the election happening
probably that day.
Um, could change
everything for you.
Yeah, for sure it can.
How would you.
I I've always looked
at as, you know, if
they outlawed firearms,
maybe you only, the
businesses have firearms.
There's still a
business model in place.
There's always something
that you can jump
to if they say, Hey,
uh, you can only use
the indoor ranges.
Okay.
Set up an indoor range.
Hey, these guns
are illegal.
Great, get it on the
business license, work
within the framework and
then have the, there's
always a business model
regardless of how things
work, but it does get
harder and harder.
How would you
pivot essentially?
Oh yeah.
That's a, we actually.
Cause I know you've
thought about this.
Oh yeah.
I mean you
have to, right.
I mean, it is what it
is like honestly, like
one day someone could
just flip a switch and
it's not just like,
oh, you know, you can't
even pivot you're toast.
Um, so you know,
we'll talk about it
in two breaths there.
I mean the first one
they flipped the switch,
guns, guns are gone like
overnight, like hand
'em in, jackbooted thugs
knocking on your door,
all that fun stuff.
Right.
The crew guys I have,
um, between my Craig,
my partners, Craig and
Marco, um, and the guys
who work for me, like
they're my family and
whatever I'm doing,
they're coming with me.
Whether it's
another business
venture or whatever.
Um, I'm making sure
that my guys are
coming with me.
Cause they're, they're
what makes the shop.
I mean, you know, we
can do as much as we can
ordering and stuff like
that at the end of the
day, like I can't run
the shop on myself, Craig
can't run the shop, Marco
can't run the shop, you
got to have a good solid
group of guys with you.
Um, in regards to
pivoting, I mean, you
know, we, you know,
you could pivot to,
um, outdoor stuff, you
know, like that's kind
of our main thing.
That would be
your thing, right?
Like I'm a gear guy, I'm
a gear nut, I love gear.
Back, like I got
this ridiculous
backpack collection.
I just, I don't know
what it is, man.
I just buy backpack
after backpack and
you know, like just
different stuff right?
Like I got the, this new
Mystery Ranch, one that
came in with a that's
like the wax canvas.
Yeah.
I just thought that
was just like, that's
it, man, that's that's
backpack forever.
Right.
Before that was an
Arc'Teryx and all those
kinds of stuff and
knives and out, you know,
that's other aspects of
being gun owners, right?
Like you're always,
you're usually outdoors
and we're doing
something in regards
to that and like making
outdoors, comfortable.
You know, like
chairs and stuff like
that and cookware.
So we'd probably do
something like that,
but honestly, like it
would have to be like
worst case scenario.
Like I, like guns are
my thing, guns, I live,
breathe and die guns.
I got a sense that
you're kind of like
me and so far is I'm
extremely obstinante.
I can be extremely, um,
strong-willed and pig
headed about things.
And as I look at the gun
path, um, there's always
a way to make it work.
Oh yeah.
But, maybe taking a
bit of a step back
and saying, is there a
better way that we can
service a customers and
service a client base?
And as opposed to
just trying to fight
the current head
on, can we ride this
current in order to?
Yeah.
Well, I mean, there's so
many, this is the thing,
and this has been in the
past like five years,
there is some amazing
Canadian companies.
This is the thing, what
I was from the start of
the business, I never
understood why there
weren't more Canadian
companies building guns,
like from scratch, right.
Because you don't, if
it's non restricted,
then the FRT
becomes an opinion.
Right.
And stuff like that.
And then, so you got
these new companies,
like, you know,
um, Kodiak Defense.
Yep.
You've got.
Oh they're great.
Yeah.
Spectre Ballistics.
Uh, you've got
Maple Ridge Armory.
Ultimatum.
Yeah, Ultimatum.
IBI.
Yeah, IBI, you know, PGW,
you got KDX, you got all
these amazing companies.
Right.
And then like, um, the
fastest response, you
know, to the change in,
you know, the OIC ban,
you know, um, Maple Ridge
Armory came out with
the, uh, the, sorry,
the Renegade, which
is the straightened.
Right.
I'm like, that's what
this industry needs, it
needs people like that.
So that companies
like us have something
to pivot to, some
different product right.
And it's still a
fantastic product.
It's very, well-made,
it has its purpose.
Um, it may look like an
AR, but it's not, but
it's super cool to go
shoot a deer with it.
Uh, you know.
You know, you're
highlighting something,
that's just kind of
clicking in the back
of my head because I
couldn't agree more,
you're 100%, right.
That is what our
market needs.
And we have had people
like that who pivot
quite quickly and they
will find, I don't
want to say loopholes
because that's how it's
some people will, will
define, Hey, you're
just working a loophole.
No, it says it's legal.
So I'm making it
based on the framework
that you've provided.
For sure.
Joe Dlask.
Yeah.
And he would do that
over and over again.
I mean, he's done it
with the 22 megs for the.
Yeah, the tough 22.
Right.
And he would did it
with like pump action
AR is back in the
day and he did.
I remember those.
Remember those?
Those things were rad.
Yeah.
And he, over and over
again, he's doing these
pivoting, but the one
thing in that whole
piece of the puzzle,
which I find, um, very
difficult is the amount
of love that a company
will feel when they do
that pivot, everyone
says, Hey, we love and
let's get behind them.
And how quickly everybody
runs away the second
that things look a
little bit scary.
I have seen Joe drag
through the mud on online
forums for only doing
things that are perfectly
legal and that the
firearms community wants.
So the level of
sticktuitiveness
and co-operation.
That's a canadian
gun owner thing then.
That's, if there's one
thing that just drives me
nuts about Canadian gun
owners, it's that exactly
what you just described
it we're were own
worst enemy sometimes.
Why?
Why?
I have no idea.
You got a guy like any
company who's willing
to, like, for example,
what Joe is doing.
He's, um, pushing the
envelope of taking people
to task, essentially.
The people that say,
you know, they say,
oh, this is what, you
know, the pump action
AR oh, no, that's not
okay because it's, it's
like, no, it is okay.
And that's how not
just, you know, that,
but other innovations
are made that way.
Right.
Right.
But yeah.
I mean, gun owners,
holy moly, man.
Like they.
Like Kodiak.
Yeah.
Like it's unbelievable.
Like why, how vicious
we can be to each other.
And it's like a company,
like, yeah, example
like the Kodiak WK
fiasco or whatever
happened there right?
Yeah.
Like, are you
guys kidding me?
Like, did they brought to
market a Canadian, 100%
Canadian made semiauto,
non-restricted firearm,
during like one of
the worst firearms ban
since like the assault
ban in 72 or whatever
70, whatever it was.
And it's like, what is
wrong with you people?
Like the company
like, reverse five
years ago and you did
there wasn't a world
where there'd be a sub
$1,500 Canadian made
223 that takes AR mags
that's non-restricted.
Right.
Doesn't, doesn't exist.
Right.
You know, but there
it is during one
of the worst times.
And, you know, people,
people chose their sides
of who they thought was
right and wrong and.
Right.
You know.
That's uh, so.
We sell Kodiak
by the way.
Yeah.
And I love Kodiak.
Great guys.
Awesome guys.
Yeah.
Uh.
They, they were one of
the first people I met,
um, in the industry
that like I dealt with.
Yeah.
Um, way back the,
the two brothers and.
Yeah.
Just like the nicest
guys on earth.
Funny story about them.
Yeah.
So, you know, their
shops right around
the corner from us.
Oh, I did not know that.
No.
Okay.
So, I get there, there
was a guy in this
building complex that
we're in right now and
he would sleep upstairs
in his shop and he
says, oh no, it's a
caretaker suite right.
Even though I think
actually this unit
that we have here is
a one license when
that to be caretaker.
Anyways, I digress.
I get this like blurry
cell phone pictures
from him and he sending
me pictures cause I
guess the two brothers
had rented a shop here
and they're unloading
a big old van full of
Russian military looking
crates and stuff.
And he sending me all
these services, all
these nervous pictures,
and I said, I'm going
to contact the police.
I'm going to contact
this and I'm like,
just hold on.
This, isn't a Steven
Seagal movie going down.
Right, exactly.
Just hold on a
little bit right.
Anyways, I think he
actually did end up
contacting somebody
in all of this and.
I, uh, while he's
trying to contact, I
contacted one of the
firearms officers.
I said, is there
any business here?
And he's like, nope,
nope, there isn't.
And I'm like,
are you sure?
And he comes back
a little bit later.
He's like, okay, hold
on, I just double
checked, yes, new
business in there.
Anyway, so it didn't help
these two brothers that
they're taller than me.
I'm 6'6".
Yeah.
And these guys.
Two monsters, probably
in trench coats.
Yeah, they were.
They were.
Yeah.
Leather jackets.
Yeah.
Man they look like
just Russian mafia,
but they are the
salt of the earth.
Oh go, like, yeah.
Probably some of
my favorite people.
Yeah.
Agreed.
Just awesome guys.
Yeah.
So again, why, why do
we eat our own from a
gun owner standpoint,
but even more from the
business standpoint,
cause the gun owners
don't see all the
drama that goes on.
But by businesses, once
you reach a certain level
in the firearms business
industry, I think there's
a general understanding
and people realize
we're in this together.
Yeah, for sure.
I think that, uh, it's a
lot of like my nut, like
this is my, my thing.
And a lot of people in
the industry, I guess,
you know, this is just
my take on it, but like
feel owed, like to some
extent or another, in
a business transaction
or, you know, however
it goes and um, yeah.
I just think that you get
stuck in that rut, right?
Like you just see
the carrot in front
of the nose and you
just kinda keep going
after it when there's
a much wider picture
to be taken from it.
You know, I've always,
uh, I've looked at it
and I've got a couple
different theories on it.
One, from the business
standpoint, there is
a very low barrier of
entry to start a firearms
business if you've got
the cahones to do it.
Exactly.
Yeah.
Once you get the checks
and check marks on from
the firearms program and.
So consequently that will
bring in people who might
not have as much business
acumen as somebody gets
into a higher barrier
to, of entry position.
Like if you're a lawyer,
I'm sure everyone's
going to have drama.
They're all gonna have
their things, but a
law firms, different
practices by the time
they're operating, they
probably have a general
understanding of how
everyone works together.
That low barrier of
entry and lack of sort
of business acumen
can create the, this
is my nut, this is
my thing, and nobody
else could have it.
I can see that.
Exactly.
Yeah.
And then the other one
that I see pretty big is,
with all the rules that
are put on to firearms
owners, I think there's a
level of wanting to have
some sort of ownership
or things within your
own locus of control
that firearms owners will
start creating their own
rules on top of the rules
that are already there.
This is where you
see, like, they talk
about range Nazis,
or they talk about.
Fuds.
Right or fuds and
everyone says, well,
you can't have this.
You can only do this
or whatever it might
be because I, and I
could be off base.
Maybe the listeners.
No like I could
see that too.
Like, uh, you know,
like, oh, if AR's didn't
exist, no one would even
care about my little 22
pump act, or whatever.
Right.
You know what I mean?
We're, we're like
beaten dogs, right.
Always cowering, always
sort of hiding in the
corner saying, well
I can't advertise
like this because
people will get mad.
Or I can't talk
openly about the fact
that I own firearms.
And this is where one
of the places where
The Silvercore Podcast
is, I'm able to bring
on people who have a
passion for what they
do and share that
passion with others.
Because firearms, like
you mentioned earlier,
anybody listening
to this already
knows, that they're
inanimate objects.
They're only as evil
as a person who has it.
Yes, a firearm in the
hands of a person with
ill intent is scary.
A firearm, but a
person of ill intent
is a scary, period.
Yeah.
I've been doing this
for over a decade and
the only time I've been
heard as stubbing my
toe on a case ammo.
Yeah.
Done that.
So I think with the
OIC that came out, like
I'm sure given, uh,
Wanstalls demographic
and business model,
that must have hurt.
Oh yeah.
I mean, there's, there's
nobody who thinks, like
we love tactical stuff.
Like that's, that's
kinda my thing.
Like I love modern
kind of style
military firearms.
That's what I
enjoy the most.
Um, so yeah, like it
was a big kick to the,
the, the, the bits,
but, um, again, like I
don't know, it's hard.
Like the OIC wasn't
a surprise, right?
Cause the OIC was talked
about months beforehand
and it was like, oh, he's
going to do it on when
you know, what's her name
from New Zealand comes
and then he was going
to be like this, that,
and the other thing.
So like, it's kinda like,
you know, you, you kind
of knew it was coming,
but, um, I mean, I didn't
think it would be to
the extent of, I mean,
what it was like, it
was like, it was crazy.
And it was just like,
again, that was what I
had mentioned like you
scratch the top off.
It, there's a coffee
company in there and,
uh, a website and you
know, whatever else
that they put in there.
Um, but yeah, we were
able, well first off
we were in the pan, the
middle of the pandemic.
So stock was hard
to get in anyways.
Um, and two, like we
saw it coming, we made
our adjustments as far
as inventory and stuff.
And then, yeah, we
were, we were one of
the lucky ones that
didn't, um, really get
dinged too hard by it.
We didn't have a lot
of inventory left.
Um, um, so that
was good for us.
Um, but yeah.
That was lucky.
Yeah, it was,
it was lucky.
There was some
businesses that got
hit like super hard.
Yes.
And like we're talking in
the hundreds of thousands
of dollars of inventories
of not millions.
Just sitting there now.
Yeah, now it's
all rusting and,
uh, you can't do
anything with it.
And like, that was
the classic that the,
oh, you can send them
back to the states.
No you can't.
You know, typical
don't think anything
through liberal
government, you know?
Oh, you just send
them back down where
they came from.
You can't do that.
You can't do that, man.
But thanks for
telling us we can.
Um, so yeah, like we
were, we were really
lucky in that regard.
So the whole thing is,
is to keep, uh, an ear
down to, uh, what's
going on in the industry.
And also like never
assume a liberal
government is not going
to do the craziest shit
you can imagine, like,
you know what I mean?
Like going into it.
Yeah.
The best predictor
of future performance
is past performance.
Exactly.
And every single
time, there's the
same common trend.
I personally don't think
they care one way or the
other about firearms,
has got zero to do with
the issue of firearms.
It's to create
opposition.
Yeah, sure.
It's now conservatives
like guns, we
don't like guns.
Rah, rah, rah.
Conservatives
are baby killers.
Yeah, exactly.
Yeah, exactly.
Stand, you know, jump
on your soap box and
do your thing, you
know, hopefully this go
around, he's got enough
going for him but.
So that was the OIC.
Yeah.
But then COVID hit and
I seen a quote in the
paper, I think a 200%
was the thing that
sticks out in that quote.
Yeah.
Yeah.
Holy crow.
Yeah, the, the COVID
hit, uh, the COVID
for us was, the COVID,
I sound, whatever.
Um, yeah, it was
insane for us, like it
was, it was bananas.
So, um, the, when it
first started, it was
like our shelf was
cleaned out in, like
every single gun I
had, like guns that
even sucked that,
like, they have nothing
to do with anything
other than a fun gun.
Like everything was, was
selling, all my ammo.
I ran out of shotgun
ammo, like immediately,
uh, anything, 12
gauge was gone.
Um, yeah, it was crazy.
Crazy.
Are you seeing a
second wave of that
kind of happen?
Yeah.
With the election
coming up.
With the election
coming up for sure.
And then everyone's so,
you know, they don't
know what's coming,
you know, we're going
into fall here and, you
know, Delta variants,
this Zulu variants
that, whatever right.
Right.
Who knows.
But, um, it's
definitely interesting.
I've never worked
in the industry.
I've worked, oh, sorry.
I've worked in
the industry for
a very long time.
I've never seen uh,
so many people who
historically aren't gun
owners coming in saying,
I need self-defense and
I'm just like, we're
not allowed to say that.
Like it's crazy.
And people are like, I
don't even, I don't care.
Like, that's why I'm
buying it and I went and
got my gun license and,
you know, I don't care.
I just want a shotgun.
And I'm like, okay,
well, here you go.
Like, you know,
like, cool, I, I'm
down with that.
Like, it's a reality
of the fact that
he's, you know, it's
a reality of life.
Like it is what it is.
People have to be able
to defend themselves.
Yeah.
There is a legal
framework in place
that allows for it.
And like, when COVID
kicked off there
and everything was.
Um, selling out
everywhere and like,
you didn't know how
crazy people were
going to get right.
I mean, luckily, you
know, everyone kept calm,
cool and collective.
Um, but yeah, like that's
the first time ever.
I've seen that,
like influx and the
influx of like people
who historically
have no interest in
firearms, just buying
whatever went, bang.
Which I'm okay with.
Yeah, exactly.
Just introduce a brand
new group of people.
And a lot
of them, it's
interesting.
A lot of them have come
back and it's become
a part of their life.
It's actually a hobby and
what it was originally
just a worry purchase.
And a lot of people
are like, oh, it's, you
know, it's not that bad.
You know, it's
kind of cool.
Yeah.
Yeah.
And now they've got
a garden and a bunch
of toilet paper.
Yeah, exactly.
Yeah, no doubt.
You know, when those
little, you know,
little, uh, war
gardens and everything
to get the little.
And they know how
to make bread.
Yeah, exactly.
Yeah.
Yeah.
So tell me about the
social media side.
You took that social
media from nothing grown
into something pretty,
pretty spectacular.
And I think, cause
you mentioned earlier,
you said, you know,
follow your dream.
And the social media
part is a very big
part of what we do.
Yeah.
What, what have you
learned on that?
And would you have
any advice to anybody
else who wants to kind
of grow that their,
their social media?
Yeah, for sure.
I mean, um, Wanstalls
social media is my
baby, a hundred percent
like that, I started
it from nothing.
I had a very clear plan
of where I wanted it
to go and I feel like
it's, uh, it's pretty, I
like where it's at now.
Um, the biggest advice
I would give people, um,
and it's probably not
popular advice, would be
if you get a bad review
online, or if someone has
something negative to say
about your company, one,
do the research as to how
the, what happened with
the transaction, where
the breakdown with the
customer was, because
there's always two sides
to every story right.
And like, we've, I mean,
it's retail and it's
people's money and they
get really hotheaded and
all that kind of stuff.
But if you were in fact
in the right, you tell,
you go on to the bad
Google review, you go
into the bad Facebook
review and be like,
Hey man, you're being
unreasonable and this
is how it went down and
you just lay it down.
I've seen those on your.
Yeah man.
And you know, when we
first started that,
uh, you know, it
wasn't popular with the
ownership at the time of
Wanstalls, but I said,
Hey man, like, we didn't
do anything wrong here.
And it's important
people know that.
And if you just put the
information out there,
you know, people take
what they will from it.
But at least now
they have two
sides of the story.
And the other big part
of that too, where,
where it's easy to, you
know, sling mud back.
Um, if you did screw
up own it and just
say, Hey man, I'm.
A thousand percent.
Yeah, man.
You just say, listen,
I'm sorry that
this is how this
transaction went down.
I apologize, I've made,
you know, I've talked
to the staff, make sure
it doesn't happen again.
Cause there comes to a
point in a conversation,
like when there's a whole
conversation that happens
before a bad review
or anything like that.
And, and I understand
it as a customer, as a
consumer product, you
just, the answer is,
you know, piss off.
I don't want to deal
with you guys anymore.
Here's your bad review
and you move on, right?
Whether you're right
or you're wrong.
I understand that
point where you just
stopped communicating
with it, with the shop.
But it's important
that the business and
whoever's, you know,
in whatever business
you're doing, if you do
screw up own it, learn
from it and make sure
the public knows that
you did screw up right?
So it's not just a
bunch of reviews, you
know, throwing back and
saying, Hey, this is
what actually happened
and blah, blah, blah.
You know, it does
happen from time to
time and we are human.
That's the other
thing people need to
understand is we are
human, we're not robots.
We're not mad, you
know, and we're not
Walmart or Costco.
We don't, we don't
have a 365 day return
policy and you can bring
it in covered in mud
and blah, blah, blah.
Right.
We're a privately
owned business and,
you know, everyone
has to be reasonable
in the transaction.
Yeah.
That's one of the
things that I see some
businesses trying to do
is a compete on price
alone because they've
got the Walmarts out
there and they've got
the, uh, the Costco's.
And I see that if,
if that's your main
motivating factor,
your, of course is going
to be people who are
always price shopping.
Yeah.
But especially in the
world where you're trying
to set up a relationship,
because if you purchase a
firearm, there's going to
be ancillary purchases,
might be holsters, there
might be ammunition,
there might be extra
magazines, there's all
these other things.
And then it might break
and you might need, so.
Exactly.
You're in the business
of, is setting
up relationships.
That's what we
look for yep.
Right.
And those relationships
are worth something.
And there shouldn't,
customers shouldn't
be looking at the
bottom of the barrel
because they know
that that relationship
is going to be worth
what they paid for it.
Yeah.
I mean, that's
a, an aspect.
A lot of people bring
up with me that we're
not always the cheapest.
Sure.
And I just tell them
I'm not looking to
be the cheapest.
I don't.
Good for you.
I don't want to be,
I'm not a one, one,
the fact is I got
to make a living.
Right.
That's just is
what it is to, you
know, classic line.
You can, what is it?
Speed, service
and quality.
You only pick two.
Two, but not three.
Exactly.
Right.
And there are some shops
in Canada, even in the
gun industry that like,
you know, it's all
about price and that's
it and that's fine.
And for some people
that's a very
important part.
And Hey man, like I love
saving a few bucks, but
I'm the kind of guy is
when I, I go somewhere.
I build a relationship
with the people
that I buy from.
Right.
That's the aspect of it.
A lot of the times it is,
if people ask me to price
match, I can usually do
something, but you know,
I'll put it out here
for everyone to hear.
I'm not always the
cheapest and I don't,
and that's intentional.
It's not for any
other reason.
Um, the service and
the quality we try
to give our customers
requires it sometimes,
uh, other times, you
know what people just
assume we're more
expensive and we're not.
You know, sometimes
we're a lot cheaper.
Oh you got great prices
and a lot of things.
Yeah.
But a lot, you know,
that's the one thing
I have heard is
people say that and
I, you know, it is.
We're not looking to
be a bargain bin shop,
um, bargain bin shops
don't stick around.
That's just.
Well, you guys have been
around for quite a long
time, but you know, part
of that process is you're
training your clients.
You're training
your customers.
You're, you're telling
them how you would
like to be treated.
And you're showing
that through example
of how you treat them.
A hundred percent.
It's same in the
reviews as well.
I mean, you could try
and placate all the
people who were being
wholly unreasonable,
then all you're gonna
do is invite more people
to be unreasonable to
copy of that example.
A hundred percent.
And it's like, you know,
once you, once you'd
bend over once, right.
And, you know, do your,
I don't want to say
it like that, but like
somebody who's just
re blatantly being
unreasonable for the sake
of being unreasonable.
Like, we're not
interested or I'm
not saying I'm not
interested, but it's
like, that's not a
relationship that's
gonna last because it's
just, you're just going
to skip across, across,
across until somebody,
you know, bends over and
says, okay, yeah, I'll
do whatever you want.
Please don't leave me
a bad Google review.
Um, but the reality,
the fact is those are
few and far between.
They really are.
Um, there are some places
that, um, inspire that
kind of mentality and
that, you know, there are
some, a few places on the
internet that, that is
somewhere that people.
Yeah, Gun Nutz.
Yeah, I'll say it.
Yeah, Canadian Gun Nutz.
Damn.
I think that's part of
the, uh, the business
model from a, the
fellow who runs it.
Yeah.
I mean, and
that is a place.
And like, you know,
I, I was on Gun Nutz.
I started on Gun Nutz
in 2007 back then it was
a like a real resource
from the Canadian
firearms community.
What I see, and I don't
know if it, maybe I'm
jaded because now I'm
in the industry, but
it's pretty, it that
you go to that dealer
for a man, there's
some crazy shit people
are posting on there.
And it is like,
unbelievable.
Like people won't even
call the store to try
to remedy the problem.
They'll just immediately
dump on them.
But if
you pay X amount of
money, you can have all
of that stuff removed.
Yeah.
And I, um, the paranoid,
the suspicious side of
me has always leaned
to whenever I see
these things happening,
cause I've dealt with
them in the past.
Uh, it seems like it's
actually encouraged to
crap on another business.
So that business
will then in turn, be
encouraged to pay money
to that a media outlet.
To have that negative
content removed.
Yeah.
Maybe I'm off base,
but that's been
my observation.
Yeah.
Well, I mean, we've been
on CGN since it started.
Um, and uh, this year
we decided to not renew
on there, um, for a
multitude of reasons.
One, the one we
just talked about.
Right.
Um, two, I want to
explore other advertising
opportunities.
Sure.
Um, I've got some pretty
cool ideas I want to
do, and that requires
money and that website
ain't cheap to be on.
No, not at all.
It is pretty pricey.
Um, so yeah, this will
be the first year we
don't won't renew on
it and you know what I
hope, um, I don't know,
whatever, if it helps,
it doesn't help, I just
hope other dealers on
there realize that it's
not the be all end all
center of the universe
for firearms ownership.
There's a lot of
people who have no
idea what it is.
Um, and to like, you
know, our customers
know who we are in.
Right.
You know, we've been
on that site for a
very long time and,
um, it's just time to
check other stuff out.
You know, I don't
begrudge anybody from
wanting to make a
living regardless of
the price they want
to charge for it, on
CGN for example, it's
really, really expensive.
My concern about
that platform was
essentially how it
was set up as a very
negative environment,
in my opinion.
And particularly in
a way that attacks
businesses that are not
sponsoring dealers and.
Oh yeah, I see
what you're saying.
And that feeds into an
eat your own mentality.
It's got enough traction.
I mean, when that
one started up, it
was just a bulletin
board system type
thing back in the day.
And, uh, uh, they
got booted off their
other system and the
owner, uh, there, he
says, well I know.
I'll just, I got a
domain, I'll start it up.
And he kinda got
the thing rolling.
Um, it's got traction,
it's got a lot of
people on there who
are knowledgeable.
But just like you
are training your
own customers.
I believe they've
been training their
own user base in such
a way that is rather
toxic for the Canadian
firearms culture.
A hundred percent.
And then there's
other stuff too.
Like, um, there's been
a shift on that site to
some pretty weird shit
being posted on there.
Um, in regards to like,
You know, conspiracy
theory stuff and.
Gets a little
fringe lunatic.
Yeah.
And you know what I mean?
And like, that's kind
of where that was more
of my portion of, it was
like, I was just like,
I've seen them kind of,
what's getting posted
in the forums and I'm
like, oh man, like, it's.
It doesn't speak
to my values.
It doesn't speak.
Yeah.
It doesn't speak
to my values.
I don't like, you
know, it's just not
what I don't want to
be associated with,
you know, with crazy
conspiracy theories
and, you know,
anti-this anti that.
Um, there's some stuff
that gets posted on
there and then it's
just, it is what it is.
It's, it's an
internet, it's a
free internet forum.
It is.
And you know, my
intention with a
podcast is always to
impart some positivity
and I'm not trying to
impart negativity here
at on one particular.
But it's a, it's a known
thing though, right?
Like, I didn't
want to say it.
You brought it up and.
Well the reason
why to go further.
Why we've, I've wanted
to go further into
this anyways is because
Ifigure,, they have
enough people on there.
Maybe if enough people
start talking and
noticing they will make
a shift because there's
a real valuable resource
in every single forum
to be able to help
businesses and help
help the industry as
opposed to continuing
that, eat your own.
Yeah, exactly.
And then, like, I
probably, you know,
like with that base
that's on there.
If they've all
got to get.
Like, and the mentality
and the mentality changed
from, um, a bargain kind
of who's selling what
for the cheapest and,
um, you know, shitting
on other businesses and
even businesses that are
on there that paid money
on their get crapped on
all the time on there.
Right.
Right.
And then it's up to
the business to like,
monitor, not just
their forums, but
the other forums of
people could be like,
it's this whole thing.
But anyways, um, it
could be like one of
the biggest resources,
the Canadian firearms
owners, right?
Like if, uh, the tone
of it just changed and
whatnot, um, it could
be like a serious,
serious place for
people to get together
and make some change.
But I mean, at its
current, what it is
currently, I mean.
Yeah.
Is what it is.
Maybe, you know, I've
seen others try to
set up other forums,
but no, one's really
kind of gotten the
traction that that has.
If you're listening to
this, give us a call.
We'd be happy to give
you some ideas on,
on ways that you can,
uh, or give me a call.
I don't wanna
speak for you Matt.
Give you some ideas on
ways that you can really
positively impact the
firearms community.
Yeah.
And they're not
big changes.
No.
Like it's not.
It wouldn't be
like an overhaul or
anything like that.
Like it'd just be
some small stuff and.
Yeah.
It'd be, it'd be, it'd
be back to being a
epicenter of Canadian
firearm ownership.
Cause it used to be that.
Right.
Back in '04.
It was gun guys just
by posting reviews and
look at this cool thing.
Look at that cool thing.
And then I just
kind of feel like
it's veered off to.
You know I had a, uh,
actually in the process
of selling it, but
firearms, canada.com.
So that's one
that I've had for,
geez I don't know.
It's been around since
'01 and, uh, man, the
amount of hate that
I got on that one
from, uh, from Gun
Nutz in particular.
Cause it had to buy and
sell and, and Gun Nutz
was just like I ain't got
to set up a buy and sell.
Um, it was, uh,
was eye opening.
And um, where I've
always taken the approach
of how can I help
out another business?
Yeah.
How can I.
Maybe it says laziness.
Maybe it's just
me being lazy.
I don't want to
do it all myself.
Yeah.
Right.
I, I want it, I want to
do it with other people
who are like-minded.
Yeah, totally.
Who are moving in
the same direction.
Yeah, different ideas.
Right.
So anyways.
Um, so finding people to
work at your, uh, your
establishment there,
your fine establishment.
Yeah.
That's probably
really, really easy.
Right.
Ha!
I don't care
what anybody says.
It is tough to find
people these days, man.
Holy Crow.
Yeah.
And just, um, it
was tough before
the pandemic,
after the pandemic,
it's just, yeah.
It's, it's super tough.
Are people still
being incentivized to
basically not work like
when COVID first hit?
Yeah, why would
you, right?
Yeah.
You know, it's and that's
the thing is so many
people were unemployed,
um, and need to start
working, but they have
to start working at
the bottom, but what's
the point of working
at the bottom and not
getting paid as much as
if you were unemployed.
Right.
You hear what I'm saying?
Or even if it's just a
couple of hundred extra
bucks, but now you're
working 40 hours a week.
Right.
That's the point.
Yeah.
Right.
So, um, yeah, no, it's,
it's always, you know,
there's always, it's
always tough because
you get the point
of entry of having
a firearms license.
There's your first one.
So there it goes, call
it 50% of the workforce
or 60% of the workforce,
whatever it is, then you
got to have somebody come
in, who realizes that?
Who treats it?
Like what?
There's two things.
There's the job
description of, Hey man,
it's a part-time thing.
You get the discount.
I need you on Saturdays
and whatever other days.
Right.
That's cool.
That's easy finding
those people's stuff.
Then you got to, if you
want to find somebody
who's going to last
long and grow with
your business, that's
even harder because the
mentality of starting at
the bottom and working
your way up, like a,
to me, it's second
nature, but I've slowly
learned over the years.
That is, it
is not normal.
No it isn't.
And a lot of people
aren't interested in it.
Right.
Everyone wants to come
and it'd be the boss.
And even if like, you
know what I mean, if
you've got, if you went
to college and all that
kind of stuff, that
doesn't help you in
the firearms community.
Well, they see the
trappings of what
success can bring.
Yeah.
But they don't see
all the difficulties
that you've had to go
through and continue
to go through on a
routine basis in order
to have those traffics.
Yeah, exactly.
Right.
So, um, we've been really
lucky recently it got
some really solid dudes.
Um, but yeah, it's,
it's, it's tough.
And like, you know,
there's, there's a
few gun shops in the
lower mainland here
and it's like, we're
all trying to pull the
same people essentially
right, you know.
Um, so yeah, it
can be tough.
Um, but yeah, I mean,
you know, if you want
to work in the firearms
community, I will tell
you right now that, uh,
let's go get the job and
then start at the bottom,
work your way up and
you'll be there forever.
So it's super
simple, man.
Like gun shops, every
shop I've worked at, um,
you know, the guys who
stick out like become,
you become essential
to the business.
Totally.
We need you and
you become part
of the family.
And that's the thing
with gun shops.
I don't know about
other, I know of the
places I've worked.
Um, I consider every one
of my employees, like,
we're like a big family.
We hang out, we all
go shooting together.
We all, you know, go
to the pub together and
we all hang out, right.
So that's what it
ends up being, right.
So it can be super cool.
It can be just as
fun as you think
it's going to be.
It just requires a
little bit of work.
Yeah.
That's all it is.
There's a lot to learn.
You guys are hiring
right now aren't you?
Uh, no, uh, we just
filled a spot, but we
might need somebody
coming up here, but yeah.
Well, if you got
a, if you have an
interest to work in.
We're always looking
for resumes people.
Yes.
Send 'em on in.
Yeah, for sure.
Check the website
for details.
No doubt 'eh.
Oh man.
Yeah.
Anything that we haven't
covered that we should.
I don't know, man.
I feel like we had a
pretty, pretty rad chats.
I do too.
Yeah man.
Really enjoyed it.
It was a lot of
fun thank you very
much for having me.
Thank you for being on
The Silvercore Podcast.