Morning Cereal

Start your day with inspirational quotes, followed by a fun journey through nostalgic facts from this day in history. Then, we dive into the first chapter of Dale Carnegie’s iconic book, How to Win Friends and Influence People.
In Part 2, Chapter 4, Part 3, we’ll explore Carnegie’s timeless advice on building authentic connections, the art of influence, and creating positive interactions in every area of life.
In This Episode:
  • Daily inspirational quotes to spark your motivation
  • Fun historical facts from this day in history
  • A deep dive into Part 2, Chapter 4, Part 3 of How to Win Friends and Influence People
Whether you're a leader, communicator, or just someone looking to improve your relationships, this episode is packed with actionable insights.
Tune in now and let’s grow together!
Resources:
Carnegie, D. (1981). How to win friends and influence people (Rev. ed.). Simon & Schuster.
All photo’s utilized in this video are licensed under the Creative Commons Attribution 3.0 Unported by Wikimedia Commons license and are free to copy, distribute and transmit.  No photos have been altered.

What is Morning Cereal?

Good morning, and welcome to Morning Cereal!
Pull up a stool, grab your favorite cereal, and let’s kick-start your day with a spoonful of inspiration, nostalgia and personal growth. Join your host, Shaen Inglis, as he highlights the music, movies, and moments that made the 80s, 90s, and 2000s unforgettable—kind of like digging for toy at the bottom of the cereal box. Each episode, Shaen also reviews a chapter or so from top wellness books, offering practical insights to help you set a positive tone for your day. Start your mornings right—no cartoons required!

Follow and subscribe to the Morning Cereal podcast and visit our Life Happens, Live Balanced channel and our website at shaeninglis.com to check out and follow our other podcasts. You can also follow Shaen @ShaenInglis on Instagram, YouTube, etc. Feel free to share the Morning Cereal with someone who could use a little fun and motivation to start their day right.

Good morning.

And welcome to morning cereal

Okay, good morning.

It's not a manic Monday or a Sunday.

I know that's your fun day, but it's just

a plain old fantastic Thursday.

It's also National Draw Dinosaur Day, so

that's an easy one to check off.

And it's also, and you'll be excited for

this one, it's yodel

for your neighbor's day.

You're welcome, neighbors.

So just a plain old Thursday is shaping

up to look really good right now.

Okay, let's go ahead and just jump right

into today's quotes.

One fun nostalgic quote, and then a

second quote to tease our

book review later in the

episode.

Hopefully, one of these quotes will speak

to you and kickstart

your day in a positive

direction.

All right.

The first quote is from Christian Bale,

and he said, "But I

learned that there's a certain

character that can be built from

embarrassing yourself endlessly.

If you can sit happy with embarrassment,

there's not much else

that can really get to you."

End quote.

I absolutely love this quote because the

feeling of embarrassment is

one of the strongest negative

feelings people can feel, and being

comfortable in that has to be empowering.

And today's teaser quote from the book

review is, "Bores, that is all they are.

Bores, intoxicated with their own egos,

drunk with a sense of

their own importance."

And as usual, we'll unpack that here in

just a few minutes during

the book review segment.

But first, let's jump into our usual dose

of fun and historic

facts from this day in

history.

Today's news facts and

birthdays are for January 30th.

In 1847, the city previously known as

Yerba Buena, meaning

"Good Herb," San Francisco

was given its current name.

Franklin D. Roosevelt was

born on this date back in 1882.

In 1933, Adolf Hitler was named

Chancellor of Germany, marking the

beginning of the Third

Reich.

In 1948, Indian leader Mahatma Gandhi

considered the father of his

country and internationally

revered for his

doctrine of nonviolent protest.

He was assassinated on this date in the

garden of the New Delhi

home that he was visiting.

In 1965, the world saw its largest ever

state funeral at the

time at St. Paul's Cathedral

in London for Winston Churchill.

In 1969, the Beatles

performed their last live gig.

It was a 42-minute concert

on a roof in London, England.

In 1977, the eighth and final part of the

TV series Roots became

the most watched U.S.

entertainment show up until that time,

not including sports or

news, but with an estimated

hundred million viewers.

And in 1982, the first

computer virus was released.

It was named Elk Cloner, and it was

created by a

15-year-old as a practical joke.

Those darn kids.

Well, that kid, Richard Derinkta, he went

on to graduate from

Northwestern University,

and he had several tech-slash-software

companies, with one of

them being acquired by IBM in

2015.

And lastly, in 1994, Dan Jansen, he

skated a world record 500

meters, becoming the first

man to ever break 36 seconds

in the event at 35.92 seconds.

The current record is 33.61 seconds,

which was set in 2019.

And if today is your

birthday, happy birthday.

You share a birthday

with actor Christian Bale.

He's 51 years old today.

Former vice president

Dick Cheney, he's 84.

Singer-songwriter Phil Collins, he's 73.

And actor Gene Hackman, he's 95.

And the number one song on this date in

1991 was the first time by surface.

This was an R&B slash pop

music love song from the early 90s.

And it takes me way back

to junior high school love.

But the song may not be

well known to many listeners.

The song only spent a week at number one,

and was the group's only number one song.

And if you follow the Morning Serial

podcast on Instagram, you

can hear an excerpt from

this song, and you may just recall the

familiarity of this song

from way back in your mind.

The chorus says, "The first time I looked

into your eyes, I cried."

Red flag, get your red flags.

And the number one movie on this date in

1996 was 12 Monkeys.

This is another movie I haven't seen, but

it's about traveling

back in time from the

2030s back to the 1990s to try and stop a

plague that could wipe out humanity.

And it stars Brad Pitt and Bruce Willis.

In fact, Pitt's work earned him a Golden

Globe win for the best

supporting actor, and it

was his first Oscar nomination.

I may have to watch this one at some

point just to see what

the film thought the 2030s

would look like, given we're just five

years away from that.

It's a crazy thought.

Okay, that brings us to the book review

and some personal

growth segment of the Morning

Serial.

And this is where we take a few moments

to reflect on lessons

learned from the current

book we're reading.

Currently, we're reading through Dale

Carnegie's How to Win

Friends and Influence People.

As you know, it's a timeless book that is

consistently on all

the must read lists, and

it's packed with rock solid advice and

actions for us all to use and to build

healthy foundational

concepts to live by.

And yesterday, we were still reading

through chapter four, part

two, entitled An Easy Way

to Become a Good Conversationalist.

And Carnegie started this chapter out by

telling a story about

himself being labeled the most

interesting conversationalist simply by

being an active and interested listener.

And he continued yesterday saying that

not only can active

listening make people feel

important, but when used patiently and

with sympathy, active

listening can be a great

tool to reduce the anger levels with

someone that is upset.

Carnegie tells a

story about Julian Detmer.

He's the owner of a growing company and

how he handled an angry

customer who stormed into

his office.

The backstory here is that the customer

owed the company a small

amount of money that the

company was absolutely sure he owed and

pursued collecting it.

However, the customer was also sure that

he did not owe the money.

And after several letters asking him to

pay, the customer went to

Chicago to tell the owner

in person that he wasn't paying and to

really just give him a piece of his mind.

Well, Detmer, the owner of the company,

he said this about

the encounter, quote, "I

listened patiently to all he had to say.

I was tempted to interrupt, but I

realized that that would be bad policy.

So I let him talk himself out."

End quote.

When the customer had finally set his

peace and was in more of

a receptive mood, Detmer

thanked the customer for coming to

Chicago and that he had

done him a great favor telling

him this story, that his credit

department had annoyed him

and that it concerned him

that maybe they were annoying

other good customers as well.

Detmer told the customer that he

understood exactly how he

felt and that he would do the

same thing if he were in his shoes.

And he added that since the customer

wasn't going to buy from them

anymore, he even recommended

some other woolen houses.

Detmer said, quote, "That was the last

thing in the world he expected me to say.

I think he was a trifle disappointed."

End quote.

This customer had come all the way to

Chicago to tell Detmer

off, but instead of fighting

with the owner, the owner told the

customer he would clear

the bill and forget about it

because the customer was, quote, "a very

careful man with only one account to look

after while our clerks had to look after

thousands of accounts."

In the end, the customer went home and

found that he had missed a bill indeed.

He paid it and he remained a

client for another 22 years.

Carnegie follows that story with the tale

of Edward Bach, who

became a successful magazine

editor using the same principles

advocated for in this chapter.

His story is long, but I'll summarize it.

He grew up poor and he only had six years

of schooling, so he

bought an encyclopedia

and he read about the

lives of famous people.

And then he did the unexpected.

He wrote some of these famous people

asking if the stories were

true and for more information

on them.

Well, Edward began corresponding with

these people and was

often invited to visit them.

Edward was a great listener and Carnegie

makes the point that

Edward's ability to meet these

people and receive life-changing ambition

that shaped his life

was, quote, "made possible

solely by the application of the

principles we are

discussing here," end quote.

And he's talking about active listening,

interested listening, exclusive attention

to the speaker, patience and sympathy.

Carnegie continues on saying many people

fail to make a good

first impression because they

don't listen attentively.

Quoting journalist Isaac Marcasson

saying, quote, "they,

people, have been so much concerned

with what they are going to say next that

they do not keep their

ears open," end quote.

Carnegie says that all people, famous

people down to folks like

you and me, we prefer and

we even crave for

someone who is a good listener.

Somewhere along the way, I learned to ask

my wife if this was a

conversation she wanted

me to respond to and give my two cents or

if this was a conversation where she just

wanted me to listen so she could vent.

And Carnegie also suggests that often

people just merely want a friendly

sympathetic listener

to whom they can

unburden themselves with.

And that's frequently all an irritated

customer wants and the

dissatisfied employee or the

hurt friend, that's all they want too.

The psychologist Sigmund Freud was known

for his exceptional ability to listen and

make people feel heard.

And Carnegie makes the distinction that

Freud wasn't thought of

this way because he had

some quote, "soul penetrating gaze" with

his eyes, but it was

said that quote, "his

eyes were mild and genial.

His voice was low and kind.

His gestures were few, but the attention

he gave was extraordinary," end quote.

Carnegie closes out the chapter with some

very good summaries to bring this chapter

home in a crystal clear way.

He says quote, "If you want to know how

to make people shun you

and laugh at you behind

your back and even

despise you, here's the recipe.

Never listen to anyone for long.

Talk incessantly about yourself.

If you have an idea while the other

person is talking,

don't wait for him or her to

finish.

Bust right in and interrupt in the middle

of a sentence," end quote.

And we all know people like

that and they are frustrating.

Carnegie actually

calls them quote, "bores."

That is all they are, "bores, intoxicated

with their own egos,

drunk with a sense of

their own importance," end quote.

Carnegie's final summary is this, and he

reminds us that people are more

interested in themselves

than they are in any

other thing in this world.

It's human nature.

Here's his final summary.

Quote, "So if you aspire to be a good

conversationalist, be

an attentive listener.

To be interesting, be interested.

Ask questions that the other

person will enjoy answering.

Encourage them to talk about themselves

and their accomplishments," end quote.

Here it is.

Carnegie's principle number

four is, "Be a good listener.

Encourage others to

talk about themselves."

There you have it.

We are well on our way through part two

of How to Win Friends

and Influence People, which

is entitled "Six Ways

to Make People Like You."

And we've now learned

Carnegie's first four principles.

So number one, become genuinely

interested in other people.

Number two, smile.

Number three, remember that a person's

name is to that person the

sweetest and most important

sound in any language.

And today's number

four, be a good listener.

Encourage others to

talk about themselves.

Okay, nicely done.

Go out and enjoy this day.

Make the most of it.

Yodel to your neighbors and then be a

good listener as they yodel back.

Today is a tough day ahead.

Just keep swimming.

You can do it.

Join us again tomorrow as we start

chapter five of part

two, which is entitled, "How

to Interest People."

We'll see you again

tomorrow and have a fantastic day.

Don't forget to follow and subscribe to

the Morning Serial

podcast on the One Life

Live It channel.

You can find more episodes and videos by

visiting our YouTube channel and the

website at seaningless

and at seaningless.com, where you can

also follow our other

podcast, the Mr. and Mrs.

Inglis podcast and the

Life Happens podcast.

In these other podcasts, we'll dive

deeper into everyday issues,

self-improvement and

well-being, business and finance, and we

welcome special guests too.

So join us.

It'll be a good time, I promise.

Thanks again for listening.

Have a fantastic day and

we'll see you tomorrow.