Dive

Dive Trailer Bonus Episode 54 Season 1

Sales Techniques – Handling Objections and Customer Negotiations for Convenience Store Sales Associates

Sales Techniques – Handling Objections and Customer Negotiations for Convenience Store Sales AssociatesSales Techniques – Handling Objections and Customer Negotiations for Convenience Store Sales Associates

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The way you handle objections can turn a skeptical customer into one who leaves satisfied and returns again. Skillful handling of concerns doesn't just resolve the moment—it builds trust and loyalty.

In today's episode, we'll explore how to navigate these conversations confidently and effectively. Whether it's a price objection, concern about quality, or a unique customer request, the strategies we'll discuss will help you address concerns, find solutions that work for everyone, and retain customer loyalty. The goal is to ensure that even the most challenging interactions end on a positive note.

What is Dive?

This is a podcast covering training topics and experiences related to new convenience store sales associates that others in your store don't have time to cover. So, dive right in and learn about your job and how things work in the industry.