Credit Union Regulatory Guidance Including: NCUA, CFPB, FDIC, OCC, FFIEC

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Episode Summary
This episode covers the National Credit Union Administration's (NCUA) examiner guidance on Preliminary Warning Letters (PWLs) to credit unions, as outlined in the National Supervision Policy Manual.

## Key Points

1. Purpose of Preliminary Warning Letters (PWLs):
   - Issued when a credit union's problems are serious or persistent
   - Used when a credit union's board is unwilling to sign a Letter of Understanding and Agreement (LUA)
   - Supports potential formal administrative action

2. Content of a PWL:
   - Written from the Regional Director's perspective
   - Lists serious areas of concern and cites relevant regulations
   - Includes required actions and timeframes for resolving issues

3. Process for Issuing a PWL:
   - Examiners draft PWLs after examinations or supervision contacts
   - Division of Supervision (DOS) reviews and processes for Regional Director approval
   - Can be hand-delivered or mailed, depending on severity of issues

4. Supervision of Credit Unions with PWLs:
   - Follow-up examinations typically every 120 or 180 days
   - Examiners document compliance with PWL in Status Updates
   - PWLs usually not outstanding for longer than 12 months

5. Terminating a PWL:
   - Recommended when credit union meets specific performance standards
   - Examiners prepare draft removal letter for Regional Director's signature

## Sponsor
Credit Union Exam Solutions Inc. - Offering assistance with NCUA examinations

## Additional Resources
- Sample PWLs and BSA-specific PWL templates mentioned
- Reference to NCUA Instruction 4820, Enforcement Manual

## Call to Action
For credit unions needing assistance with exams, contact Mark Treichel on LinkedIn or at marktreichel.com.

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What is Credit Union Regulatory Guidance Including: NCUA, CFPB, FDIC, OCC, FFIEC?

This podcast provides you the ability to listen to new regulatory guidance issued by the National Credit Union Administration, and occasionally the F D I C, the O C C, the F F I E C, or the C F P B. We will focus on new and material agency guidance, and historically important and still active guidance from past years that NCUA cites in examinations or conversations. This podcast is educational only and is not legal advice. We are sponsored by Credit Union Exam Solutions Incorporated. We also have another podcast called With Flying Colors where we provide tips for achieving success with the N C U A examination process and discuss hot topics that impact your credit union.

Samantha: Hello, this is Samantha Shares.

This episode covers N C U A’s examiner
guidance on Preliminary Warning

Letters to Credit Unions Per the
National Supervision Policy Manual.

The following is an audio
version of that guidance.

This podcast is educational
and is not legal advice.

We are sponsored by Credit Union
Exam Solutions Incorporated, whose

team has over two hundred and
Forty years of National Credit

Union Administration experience.

We assist our clients with N C
U A so they save time and money.

If you are worried about a recent,
upcoming or in process N C U A

examination, reach out to learn how they
can assist at Mark Treichel DOT COM.

Also check out our other podcast called
With Flying Colors where we provide tips

on how to achieve success with N C U A.

And now the guidance.

Preliminary Warning Letter Per
National Supervision Policy Manual

Examiners will draft a P W L when a
credit union’s problems are serious

or per- sistent and a credit union’s
board is unwilling to sign an LUA.

A P W L will sup- port formal
administrative action such as a

published LUA or Cease and Desist order.

A P W L is a warning of potential
formal administrative action if

corrective action is not taken.

If formal administrative action
is taken, then the P W L is auto-

matically removed and all action
items in it will be incorporated into

the formal administrative action.

There may be rare instances where both
a P W L and a formal administrative

action are necessary to address
separate supervisory concerns.

Examiners will only recommend that their
supervisor issue a P W L as a result

of a regular examination, follow-up
examination, or supervision contact.

Sample P W Ls and a BSA-specific
P W L are provided as resources

for this section of the NSPM.

A P W L is written from the
perspective of the RD, and includes:

• Direct, concise, and clear language

• A list of the serious area(s) of
concern and citation of the Federal

Credit Union Act or regulation violated

• When the primary problem area is poor
management, include the fol- lowing

text: "Your credit union is operating
in an unsafe and unsound manner for

which substantial, immediate, and
corrective action must be taken.

It is the board of directors’
responsibility, as the body providing

general direction and control
for the credit union, to take

necessary cor- rective actions."

• A statement of impending
administrative action by the NCUA

• Required actions and timeframes for
resolving the area(s) of concern

DOS Responsibilities

• Review P W Ls for appropriateness
and process for RD approval

• Discuss all material
changes with the supervisor

Exam Staff Responsibilities

• Obtain supervisor and ARD concurrence
for a P W L before preparing a let- ter

• E-mail draft P W L to the supervisor
for review when initiating the PSR1

process

• The supervisor will review the report
to ensure the P W L is appropriate and

supported and then forward it to their
region’s DOS2 mailbox when notifying

DOS the PSR is ready for DOS review.

Last updated October 14, 2021

Deliver a Preliminary Warning Letter

The supervisor will determine whether
to hand-deliver or mail a P W L

based on the severity of the issues.

For hand-delivered P W Ls:

• The supervisor will notify DOS3 of
the planned meeting date so the letter

is dated accordingly (approximately
two to three weeks from the date exam

staff4 submits the draft letter to DOS)

• Once the letter is approved and signed
by the RD, DOS will mail one ori-

ginal copy of the letter directly to
the supervisor for hand-delivery and

provide scanned copies to the examiner
and supervisor for recordkeeping

• The examiner and the supervisor
will deliver the P W L onsite to

discuss the contents of the letter
(usually at a formal meeting with the

credit union’s board of directors)

• Following the meeting, the examiner will
distribute the original, signed copy of

the P W L to the credit union officials.

• The examiner and supervisor
maintain scanned copies of the

signed P W L For mailed P W Ls:

• DOS will send the letter to the board
chairperson and copy the CEO5 as

appropriate

• In special cases, DOS may send
the P W L to each board member.

• DOS will provide scanned copies to the
examiner and supervisor for their records

• The examiner and supervisor will maintain
scanned copies of the signed P W L

Supervision Contacts for a
Credit Union with a P W L

As described in the LUA section of the
NSPM, the frequency of examinations,

follow-up examinations, and onsite
supervision contacts is driven by

a credit union’s CAMELS1 ratings
and overall risk to the NCUSIF2.

Examiners will con- sider any
outstanding administrative action

when planning supervision and
assigning the CAMELS ratings.

If an examiner encounters a credit union
with an outstanding administrative action

(and associated risk) and the risk is
not reflected in the CAMELS rating (which

drives the frequency of supervision),
they will discuss with their supervisor

and plan their supervision accordingly.

Unless there are extenuating
circumstances, and approved by the

ARD, super- vision of credit unions
with outstanding administrative actions

will be in line with national policy
for CAMELS 3, 4, and 5 credit unions

(perform a follow-up examination at
least every 120 or 180 days (from

completion date to start date).

Examiners will:

• Prepare and distribute the
examination or supervision contact

reports in the same manner as other
examinations and supervision contacts

• Document compliance with the P W L in
the Status Update during each con- tact

• The status of each item will be
listed as resolved or unresolved.

Exam- iners will include comments
to support completion status.

• Document recommendations for future
action such as continue, modify,

terminate the P W L, or proceed with
elevated or formal administrative action

• Examiners will refrain from recommending
a P W L be reissued, rewritten, or allowed

to remain outstanding for long periods
(usually no longer than 12 months).

• Recommend removal of the P W L when it is
confirmed during a follow-up examination

or regular examination the officials
have corrected the prob- lem areas and

prepare a draft letter for the RD's
signature explaining the recommendation

• Recommend escalated administrative
action if a credit union has not

cor- rected the problem areas within
the timeframes outlined in the P W L

• Escalated administrative action may
include a published LUA, Cease and

Desist order, civil money penalty,
involuntary liquidation, or others.

Refer to NCUA Instruction 4820,
Enforcement Manual, for processing

pro- cedures for civil money
penalties, involuntary liquidations,

con- servatorships, etc.

Terminating a Preliminary Warning Letter

When a credit union meets the
specific performance standards

outlined in a P W L, examiners will
recommend termination of the P W L.

Examiners will recom- mend the
termination of a P W L only after they

complete an examination or contact
supported by adequate work papers

showing the credit union has cor-
rected the problems cited in the P W L.

When conditions warrant the termination
of a P W L, the examiner will prepare

a draft P W L removal letter to
the credit union explaining why

the RD is remov- ing the P W L.

The examiner will forward the draft
letter to the supervisor with an

explanation in the email supporting their
recommendation to terminate the P W L.

After review, the supervisor will
forward the draft letter to DOS1 Mail for

review and processing for RD signature.

This concludes the N C U A’s examiner
guidance on Preliminary Warning

Letters to Credit Unions Per the
National Supervision Policy Manual.

If your Credit union could use assistance
with your exam, reach out to Mark Treichel

on LinkedIn, or at mark Treichel dot com.

This is Samantha Shares and
we Thank you for listening.