Illogical by TRUTH

In this episode, host Terrance Ruth welcomes Professor Tania Allen to explore the power of design as a catalyst for community engagement. Together, they delve into Tania's journey, the importance of community engagement, and practical ways to empower residents through design thinking.


Questions for Discussion:
  1. Why Community Engagement Matters: Tania explains the significance of leveraging design to activate and engage communities, highlighting the importance of this approach in local government.
  2. Participatory and Co-Creative Processes: Tania clarifies the concepts of participatory and co-creative processes, emphasizing how these approaches empower residents and foster a sense of ownership.
  3. Social Change from the Ground Up: Terrance and Tania discuss the benefits of a "ground-up" approach in driving social change, particularly by focusing on the human experience at the community level.
About our Guest:
Tania Allen is an associate professor of media arts, Design, and Technology and director of graduate programs in media, arts, design, and technology. 

What is Illogical by TRUTH?

Hosted by Terrance Ruth, this podcast decodes the language, decisions and hidden areas of local power that often seems illogical to residents. Our goal is to empower people to engage locally and to understand how significant it is to be aware and active at the local level. Once local government is logical, it will become meaningful and provide the benefits that allows for people to live a thriving life.

TANIA: It wasn't just like, oh, we can create

a poster campaign, but it had to be all of these

other things that were around it so that people

could, A, do it in a way that was authentic to

them and B, feel, you know, some sense of ownership.

Yeah. Some people came in and did a little bit,

came to a block party and, you know, we didn't

really see them again, but then there were others

who came to that block party and then were like

transformed and really got involved and we had

to be with all of those things, right? To a lot

of the work was about at a base level, de-stigmatizing

conversation around domestic violence, getting

people involved, not just with the organization,

but just getting them involved in their community.

So they really understood this as a long-term

endeavor, but it's always, I guess, when we talk

about, you know, from the ground up. It's really

boots on the ground. It's not a hierarchy by any

means. It's just who is living that truth every

day. And how can we not just involve them, but

genuinely help them feel ownership?

TERRANCE: Hello, it's Terrence Roof and welcome

to Illogical by Truth, edited by Airfluence. Today

I have Tanya Allen, who is a associate professor

of media arts, design and technology, the director

of graduate programs in media arts, design and

technology. Most important for our conversation

today, Tanya focused on design as a catalyst for

community engagement. Welcome to the show, Tanya.

TANIA: Thank you. Thanks so much.

TERRANCE: So very first question just to start

us off. I love the idea of design as a catalyst

for community engagement. How did your life story

lead you to that idea, that concept? What in the

world of design and community engagement sort

of landed you in that space? Sure.

TANIA: I won't give you the super long answer,

I'll try not. But I mean, my background is actually

not in design. So I have an undergraduate degree

in history. So I think my approach to design,

first of all, is very rooted in the humanities

and social sciences and sort of trying to understand

the world and the human experience. But also,

I'm originally from St. Louis, Missouri. My parents

were both teachers and academics. My father in

particular was a historian of science. But very

much a lot of his work, which I grew up hearing

a lot about, was about the history of science

and eugenics and the social component of science,

so science and society really. And so I think

that that really rooted me in a belief that your

contribution to the world is about social change,

is about equity, that's what you're striving for

anyway. So that's kind of the short of it. St.

Louis also is a very, very segregated city. I

lived in the city. And so I kind of grew up sort

of seeing inequality, seeing civil unrest. When

Michael Brown happened, that was very, I mean,

very, very close to me and close to where I lived

in the city. Fairly close, not super close. So

I mean, so all of that, I think, was always kind

of swirling around. And even when I started going

into design and practicing design, I always wanted

to do it with the agenda of engaging with communities,

engaging with activists and organizations that

are working in communities for community equality

and stuff like that. So I think all of those things

kind of influenced my interest in this type of

work. Before I moved to Raleigh, I was living

in Boston, and I was working with a lot of nonprofits

there, intentionally, wanting to work with nonprofits.

And part of the reason I moved to Raleigh was

to get a graduate degree in graphic design. So

my background is in branding, you know, strategy

work, graphic design, communications, etc. And

I think part of my motivation to do that was really

being confronted with how little I knew about

what I was doing. So I was really winging it and

I don't always think that's bad, right? But I

became increasingly aware that while I was winging

it and I think doing some good work with some

organizations, I wasn't really inspecting what

I was doing to the degree that I wanted to be.

And so I kind of used graduate school as a way

to take a pause from that. And I still work with

many of the organizations that I did, you know,

from Boston. But anyway, so I think that became

really an important moment for me to think more

intentionally about the ways that I wanted to

work with. Community groups and you know now that

I'm teaching to talk to students about how they

engage with community groups, individual community

members, et cetera.

TERRANCE: You know what's fascinating? My... My

brother works in the Starbucks that was birthed

after the Michael Brown incident.

TANIA: Oh, interesting.

TERRANCE: So they created a Starbucks that is

an outward face to the community and they wanted

it to be welcoming to the community, so you can

come in and there's, it doesn't really have the

appearance of any other Starbucks.

TANIA: Right, interesting.

TERRANCE: It's supposed to be a place where the

community can come in and strategize and organize

together. That's awesome. So it's a very unique

space. And so it speaks to the creative tension

that sits in that area, that region. And so it's

helpful to hear that. That's a part of your ingredients.

Yeah, yeah. Because he shares. How much he is

called to do community engagement, even as a barista.

Yeah, yes. Yeah, even as, you know. So our goal

on this podcast is always to help listeners understand

local government and to empower people to engage

locally. That's really our core desire. But we

often do not explain why community engagement

is important. We normally just assume its significance.

Why would you care to leverage design to activate

or engage with community?

TANIA: Community engagement, whether you're an

activist or whether you're a resident, I think

holds a very similar core principle to design,

which is trying to take an existing condition

and transform it into a preferred condition. And

I think that, you know, so I think I come to design

with that and working with communities, whether

it's individuals or activists, sort of with that

same common goal. I think one of the things that

we in design don't do as well, that I think community

engagement, you know, again, individuals, but

especially in the community activist world, and

this isn't universal, but... Is we don't always

interrogate. Who is this preferred condition for?

How do we know this is a preferred condition that

we're trying to take the existing one and turn

it into? You know, who are we engaging in this

process? Are we thinking about it from all points

of view? And with community engagement in general,

writ large, there's so many different players

that are always at the table that you're sort

of confronted with those differences of opinion,

perspective, agenda, et cetera. And so I think

that, you know, a part of that for design too

in design thinking is kind of embracing that,

all of those differences and trying to, and trying

to make sense of it. So I do think that that's

also in the kind of trajectory of design, design

research, design studies, and that's really where

my work is rooted now is sort of in design studies

and design research at NC State, that I think

that that sort of coming together and understanding

and trying to embrace that messiness is not always

something that we've done in design. But I think

we have some strategies for making sense of it

that can be really helpful to community organizers

and engagement, because I think a lot of times

people who are engaging in, you know, community

work, they're doing it from a very personal, passionate

perspective, which is great and is so essential,

but I think also sometimes can sort of, I don't

want to say cloud necessarily, but can impact

the way that you're engaging in the work.

TERRANCE: And I like the word messiness. I've

heard several groups, or at least government entities

or institutions shy away from community because

it's not clean and neat. And I just appreciate

that word messy, and we're not talking about messy

in a negative sense. We're just saying there's

a linear process. As a PhD student and graduate,

there's a way in which I'm trained to think in

a linear way. Community, there's no straight line.

There's a left-right. There's a pause, continue.

Yes. There's no, there's no, so when I'm thinking

of messy, I'm thinking in that way. How are you

defining messy? Because I think what you're talking

about is the place by which it becomes attractive

to people, or it becomes something to people.

TANIA: Or, you know, I mean, I think messiness

in whatever definition is always going to be a

little uncomfortable. And so it's sort of, I think

it's a little bit of a paradigm shift in To your

point, what you were just saying is not seeing

messy as negative, but seeing it as an essential

part of the process and that it's never not going

to be messy because we're moving through time.

Things are always progressing. Things are always

changing. And I'll kind of answer that too, by

saying that what a term that we use, which is,

is not a design, you know, base term is this idea

of wicked problems. I mean, it is sort of a design

based problem, based term. But, and wicked problems

aren't like world hunger, of course, is a wicked

problem. It's very complex. It's very messy, but,

you know, very small problems can also be wicked

problems. And, you know, so some of the definitions

of a wicked problem are that. It's never going

to be fully solved. You know, there's always going

to be some other issue that is created by solving

part or of a wicked problem. And so to kind of

go into it with your eyes open to that, that look,

you know, we're addressing, we want to try to

understand this problem. We know there's going

to be a lot of different perspectives. This is

a problem that I don't know has been sort of emerging

over the last 25, 50 years in various forms, whatever

it is. And, you know, we're going to come to the

table sort of understanding that there is never

going to be any perfect solution to this, but

to honestly and authentically try to address part

of it in the best way that we can and then not

to walk away and sort of clean your hands of it

and say, okay, I'm done, my job is done. So I

think in design, it's also this paradigm shift

from sort of coming in, like fixing the problem

and leaving, to kind of almost looking at a colleague

of mine, use this metaphor, which I love, thinking

of our role as designers. And again, I think community

activists, especially, or community organizations

think of it like this too. Think of us as like

gardeners, like tending and cultivating. And we

have to stay connected. And we have to read what

we've done in the intervention. And know that

it's never going to really be done. And so I think

that's kind of part of the messiness, is that

it's an ongoing process.

TERRANCE: You know, it's amazing to me. For us

to have our eyes wide open, we have to see these

social problems outside the context of. Political

narratives, political campaigns. Because they

have to present a solution. It has to have an

end product. That end product. May or may not

exist in that person's lifetime. And they have

to be honest about how wicked the problem is so

that they're entering to contribute and not entering

to solve so that the expectation around what local

governments can or can't do can also help temper

the expectation of community members entering

that conversation.

TANIA: Well, I think that's a really good... I

mean, and not to go down a political climate hole

by any means, but I do think that as citizens,

the political narrative has conditioned us to

expect these perfect solutions. And if there's

any crack in them, then we can't stand for that.

And so that reframing of expectations that you're

talking about, whether it's from a design perspective

or from a political or governmental perspective,

is so essential. And that's something I think

we can all continue to practice because...

TERRANCE: And you use the word, you use words

like participatory and co-creative process as

a means to produce empowered residents and citizens.

TANIA: Yeah.

TERRANCE: Most of the everyday listeners out there

probably wouldn't use those terms rarely, if at

all. How should we understand those terms, participatory,

co-creation? How would they empower, create ownership

in residents themselves?

TANIA: Well, I mean, I think when I use the word,

you know, when I talk about participatory, so

I think those are two different things, first

of all, a little bit. So, and I'll kind of talk

about it from a design perspective, because it

might be talked about differently in community

engagement and other stuff. But from a design

perspective, when we talk about participatory,

it's quite literally just asking, you know, potential

users, potential community members, whoever's

going to be interacting with whatever it is that

we're creating, we're asking them to participate

in some aspect of the design process, whether

that's initial information gathering, whether

that's giving feedback directly to a design, so

having community meetings, whether that's, you

know, helping with us with prototyping, whatever

that is. And I think that's slightly different

than co-creative, because participatory is asking

for feedback, but the designer is still kind of

in control of what it is that's being created.

TERRANCE: Really good.

TANIA: But co-creative, at least the way that

I define it and the way I like to talk about it,

is really co-authorship. So it's slightly different

in that I think you're partnering with community

members from the beginning to understand the problem.

You are not the expert. You are looking to community

members as content experts and as experts of a

lived experience. You do not have any pre, or

to the extent that you can't. I mean, you know,

we work with clients and we work with municipalities

who have agendas, so we can't just go in there

and, you know, totally. But we try not to have

predefined ideas or solutions, so to be open-minded

and to really learn from what the community is

telling us and not just get feedback from them

or whatever, and endorsements and stuff like that.

So I think those are like slightly different.

And I really do use the language of like community

expertise a lot, because I think that even when

we engage, when I say we, I'm talking generally

just about the field of design, but I think when

we have engaged, we're using, you know, a lot

of times we can kind of fall into a trap where

we're using community members as, you know, like

a focus group or as a little litmus test, but

not really seeing them as experts of their lived

experience. And I think reframing it a little

bit does help us all be more open.

TERRANCE: I spend a lot of time in community.

I'm normally hearing a request for co-authorship.

I love how you put that. I'm normally hearing

that request, and I normally, and this is just

my own experience, so I'm not casting it broad,

I normally see institutions struggle to see expertise

in community because it's a messy element. They're

used to that nice, clean, somebody that can deliver

a particular outcome or message in the drop of

a dime. And so that messiness still creeps in

in the perception of, and so I think framing would

help. I think we're helping that way as well.

TANIA: Well, and I'll just say also that I think

that's why it's really important too, to identify

community leaders or people who can sort of be

that gateway to the larger, the community at large.

Because I mean, it's virtually impossible. You

can't speak to everybody in the community. But

if you establish those partnerships with representatives,

let's say, or key players, then you automatically

build trust. And you have a strong relationship

to the... So I think that kind of stuff is very

important for design in general, especially working

with communities.

TERRANCE: And now your work emphasized social

change. And not just social change, but from the

ground up. Why would this be important? Why would

anybody ever want to take that generally? What's

the benefits of that approach?

TANIA: Well, I mean, I think in a nutshell, it's

the, you know, coming at it again from a design

perspective, but even from a policy, it's the

community members that are going to be living

with the decisions, right? And I talk a lot with

my students and even with my clients when we're

sort of engaging in this work, or clients or partners.

You know, if you build it, they won't necessarily

come. So especially when we're talking about community

engagement, there has to be a long-term strategy

involved in not just getting people engaged in

the first place, but keeping them engaged. And

one of the best strategies is to have buy-in because

people have contributed to the process and they

feel like it's theirs. They own it. I mean, because

they're the ones who are going to be living with

it. And so I worked for many years with an organization

in Boston, in Dorchester, Massachusetts, and I

still work with them. They're in a different phase

of their work now, but that was really focused

on preventing domestic violence and their whole

strategy was, you know, there's these statistics

that people who are in violent situations, if

they don't have a strong community network around

them, it's very difficult for them to get out

of those violent situations, right? So a lot of

the work was about, at a base level, destigmatizing

conversation around domestic violence, getting

people involved, not just with the organization,

but just getting them involved in their community.

So they really understood this as a long-term

endeavor of changing community dynamics, getting

so many people from the community involved. And

so I'll just give you like an anecdote with a

campaign that we did where, you know, we put together

this task force of like 35 people, all different

ages, you know, genders, ethnicities, who were

already kind of engaged in the community. And

then they were involved in everything from sort

of the messaging to the strategy for like, how

are we gonna, it was a campaign that we were gonna

do. So how do we get other people involved in

this? We had like block parties where people would

just come. They became like involved in, they

were the content for like the photographs that

we created, not just this task force group, but

other members of the community. So they were all

kind of becoming a part of the campaign through

its creation of it. And then they went out and

they like hung up the posters and the little thingies

that we created and you know, whatever. And then

they also, in addition to that, you know, we had

these other things that were like these kitchen

table conversations that were more about, you

know, really getting people to connect with other

people. So my point in like telling that story

is that it wasn't just like, oh, we can create

a poster campaign. But it had to be all of these

other things that were around it so that people

could, A, do it in a way that was authentic to

them. And B, feel, you know, some sense of ownership.

Some people came in and did a little bit, came

to a block party and you know, we didn't really

see them again. But then there were others who

came to that block party and then were like transformed

and really got involved. And we had to be okay

with all of those things, right? But it's always,

I guess, when we talk about, you know, from the

ground up, it's really boots on the ground. It's

not a hierarchy by any means. It's just who is

living that truth every day and how can we not

just involve them but genuinely help them feel

ownership over. And I don't know if that was the

right strategy, but it's kind of part of a process

of really intentionally wanting people to become

a part of all phases of whatever the program is

that you're sort of creating.

TERRANCE: And you know what's sort of some of

my personal experiences in ground up. Is part

of that ground-up journey. Is around. You, the

listener, I was a listener in that moment, listening

to pain. Historical struggle. Not just saying

trust, but like, why is there distrust? And they,

you know, sharing that pain. Sometimes I might

be the end product, or the outcome, or the output

is yelling at me.

TANIA: Yeah, yeah.

TERRANCE: You know, or crying with me, or whatever

that may be. So that's some of that messiness

that you have to almost expect.

TANIA: Right.

TERRANCE: When there's generations of, of disparity

and pain and struggle.

TANIA: Trauma.

TERRANCE: And trauma. And again, this doesn't

eliminate their expert role.

TANIA: Yeah.

TERRANCE: It just allows you discover that wisdom

is in that space.

TANIA: Well, and I think that like, I don't know

if this is true in the work that you do, but I

think in design, there's this, or there can be,

this assumption of like, oh, I'm bringing this

to you. You should want me to be involved. Look

at how lucky you are that I'm bringing this to

you. Instead of, I value your time, I value your

voice, I value your experience and your knowledge,

and I want to make this an enjoyable experience

for you. So, back to this group that we worked

at, the neighborhood was middle, lower income,

and everything that we did, or that they did,

I shouldn't take credit for this, involved food

and fellowship, because they were like, we want

to feed people. Like, this will take a burden

off of them. It will show us, show that, indicate,

because this is true, that we value their time,

and we want this to be an enjoyable experience,

that we don't expect them. They don't owe us anything.

We owe them, if anything. And so, there was always

that sort of approach to it, which was, we value

you. And I think a lot of times we aren't, I'll

just speak for design, there's an assumption that

by inviting them to the table, that we've somehow

given people this great opportunity. No, it's

not just in design.

TERRANCE: I've actually heard individuals say.

Oh, we brought this and they didn't want it. They

missed out on this. No, no, no, no. Their input

is the goal.

TANIA: Yeah, yeah, yeah.

TERRANCE: You missed out on an opportunity to

really pull from that wisdom.

TANIA: Yes, that's a really good, that's an interesting

way to say that.

TERRANCE: But I... I like that you merge design

thinking with community engagement. I don't see

that often. Usually I see community engagement

as a static moment. A one-time invitation.

TANIA: Yeah.

TERRANCE: Not a relationship. Right, right. One

second, but I like how you merge those two together.

What does that look like in local communities?

Can you help? I see how these two fields or concepts

that normally people don't marry together, how

do you do that?

TANIA: I mean, there's a lot of different ways

that I guess I have done that. And I think one

of the things, so, you know, it has been through

sort of workshops, for example. But where we kind

of go through the design thinking process. And

I think one of the things that is helpful is it's

actually, it's pretty fun. Like it's fun to do

it. It's a way, it's a social activity. It's a

way for people to get kind of connected to one

another. It's fun to like create things. And especially

when you sort of relieve them, or us all of the

burden of it being perfect, right? I mean, just

that sort of activity of both physical, creative,

social, whatever, just breaks the ice in a way

that I think other things don't. So that's kind

of one very tactical thing. I think also co-producing

things together. So when I'm doing a workshop

or when I'm engaging a group or whatever it is,

I love to have them have to produce something

that we talk about. So it's not just them giving

feedback, it's them putting ideas and thoughts

and images and whatever on paper and then talking

through why they did what they did. And I think

there's kind of, I hate the word empowering, but

I think there is an energizing component to that.

And then you've also got like an artifact and

you've got kind of evidence of what the thinking

is, which can then be used to describe or explain

something in the future, can be pointed back to,

and as evidence of like, this is what we heard

because you're showing us that this is what you

were thinking, and now here's how we've responded

to it, or here's what we think our next step is

going to be, or whatever that is. So I mean, that's

kind of like the more maybe specific way of answering

that question.

TERRANCE: What I hear... Is sort of why we started

this whole podcast for Ella Baker. Her philosophy,

like you already have what you need.

TANIA: Yeah, yeah, yeah.

TERRANCE: Like you're already prepared to do what

you need to do. Right. I'm a facilitator, but

you are the leader. And oftentimes I go in communities

where they don't see themselves as creators. They

don't see themselves as designers. But they live

in a history that have produced amazing creators,

amazing designers, all local. And it's almost

like that history, you just need to be reminded

of that history. So I like when you was like,

that word empower assumed that I'm transferring

something to you. No, you just need to be awoken

to what's already living.

TANIA: And given the space, given the space and

the opportunity to contribute it. Because I think

that's what, it's like, okay, contribute now,

you know? Here's this little window.

TERRANCE: That's so good.

TANIA: And you have to like shove your ideas through

it rather than being given the space to do it.

TERRANCE: And I consider that one of my weak areas

because the messiness that produce a rich meal

in the end. For me, I'm an ingredient guy. They

said only two minutes. I gotta add the rice at

this point. Sometimes you add the rice an hour.

Yeah, yes. Sometimes you have.

TANIA: Not the worst.

TERRANCE: And so for me, I often enter the room

and I go, listen, I was trained for many years

to where I ended with a PhD and it has created

blind spots for me in creating. And I want to

be transparent about that. So I'm going to march

in this linear fashion. I need y'all to move me

left and right. I need you to move me back. I

enter the room stating my weaknesses so that we

become a full room and not just leaning on a social

perception of expertise. But like, listen, you're

helping me fill in blind spots. And so for me,

that was one of my areas. The rice has to be put

in about two minutes. I don't know.

TANIA: Yeah, and I think, I mean, I don't know

if this kind of... This might be a little bit

of a tangent, but I also think in... You know,

so a lot of times in engaging with community members

or, again, groups or whoever, I'm sort of walking

through the design process. But I think what I'm

trying to emphasize is, aside from that sort of

fun part, is the iterative nature of design, which

I think is very aligned with how community engagement

and policy works. It's iterative, and it's not

gonna be solved right away, and there's gonna

need to be a constant evaluation, tweaking, changing,

or whatever, but also adaptable, flexible, and

adaptive thinking, too. And this maybe goes more,

not the community members so much as the policymakers

and the government officials that they might be,

who I understand have some very hard agendas that

they need to fill. So I think from sort of a community

member's standpoint, also saying, OK, this is

part one of this process, part two of this process.

I just have to keep coming back. And so to kind

of set expectations, like what we were talking

about earlier in the conversation about this is

a process, this is iterative, we've got to tweak,

we've got to try some things out, tweak. And so

I do try to kind of bring that in to whatever

work that I'm doing with the community members

as well.

TERRANCE: I want to give you two more questions.

Some of our listeners do not feel engaged. They

don't feel empowered, they don't feel energized

or creative or heard. And this is something that's

both said outwardly and through body language

and silence. Sure. So you sort of hear that saying.

What advice would you give to someone seeking

to find meaningful community participation that

extends beyond just physical involvement in meetings

or going to the city council or the county and

county commission meeting to a person that's being

valued for the generation of ideas, the creation

of ideas. So it's not just... Attendance, but

it's what you produce is important. What advice

do you have for someone that's seeking to move

from this conversation to plug into more meaningful

engagement?

TANIA: I mean, that is, I mean, that's a tough

question. That's a really tough question. And

I'll kind of answer that maybe in two ways. First

of all, I don't think it's the job of the community

member as much as it's the job of the people in

power to try attempt to bring people in. So that's

kind of one thing. And I think but I think what

what in my this is just my opinion but I think

what what advice I would give to community members

or individuals who feel disconnected is to try

to start small and to try and to start with something

that is a meaningful to them and where they can

potentially see change. So whether that's a city

block, whether that's something between you and

your neighbor, whether that's something within

a social circle or network that you already have

established, I think those, you know, not putting

the burden on yourself to jump from no engagement

to like full engagement. It's a process, right?

And it takes, it's, it's baby steps. And I know

again, for me, you know, for me to feel like I

can move forward, I just need to take the first

step. And that can often and often does happen

by engaging with people that you're already connected

to and you know, floating an idea with them of

something that you might want to change in your

immediate community or whatever that is. I mean,

so that's kind of one thing. I will say that,

that there are really great resources out there

also, especially for people who are kind of interested

in design thinking. So IDEO, which I'm sure you

know about is a fairly big like design firm. They

have a whole wing that's open IDEO that has a

lot of tools and tool kits and you know, to kind

of use design thinking in different capacities,

but community engagement being one of them. So

I think that's a really great resource for people

who are again, maybe tapped in, maybe not, but

especially if they want to test out some ideas,

you know, in an informal network, try to do something

in their very immediate community, again, maybe

even in their city block or between a couple neighbors,

whatever that is. I think that's a really good

resource. I also think, you know, if you have

access, if you have a bigger project or agenda

and you're really interested, you know, but maybe

going to the, you know, city government feels

a little daunting, you know, reaching out to people

who are at, in universities, who are doing projects,

or, you know, in colleges of design. I know at

NC State, we are always wanting to do extension

and engagement work and partner with communities

to help them. And so those can be excellent resources

to both, you know, help with an idea that you

have and how do you frame it and how do you put

it, you know, what do you want to do with it,

brainstorm, all that kind of stuff. But also that

have different, you know, sort of connections

to other entities, you know, or institutions or

whatever. So those are kind of my two, I think

sort of pieces of advice.

TERRANCE: The first one I love because... So many

community members carry that burden.

TANIA: Yeah.

TERRANCE: It's their job.

TANIA: Yeah.

TERRANCE: To feed their kids, go to work, to somehow

make it to a meeting or make it to it. That weight

is on them. And I love the pivot of, you know,

the weight is on, because in the research world,

it's the researcher. Right.

TANIA: Yeah, totally.

TERRANCE: That has to find representation.

TANIA: Totally, totally, totally.

TERRANCE: It's a job. Right. I mean, that's a

part of your steps.

TANIA: Right.

TERRANCE: But I think local government, that pivot

to where it's on them to have to go and make sure

that they're hearing the right words. Yeah, yeah.

And the second part.

TANIA: And inviting. Yes. Inviting people, not

just like it's open, but I would like to invite

you to the table. Yeah.

TERRANCE: And then we, again, Ella Baker, we brought

it, one of the archivists from Shaw. And she talked

about the room. The hall is still up, but there

was renovations. But there was a small little

basement classroom.

TANIA: Yeah.

TERRANCE: She started small, changed the whole

United States, but it was a small little base

for her. College students and she started there.

Yeah. And most people would have tried to start

at the provost. Right.

TANIA: No, I think that's absolutely right. I

mean, we feel like in order to make change, we

have this assumption it needs to happen at a certain

level or a certain scale. And that can prevent

us from starting, from taking that step. So I

mean, that's a perfect example of get a couple

people together, have a coffee, talk about what

you might want to do, talk about what the issues

are, you know? But it doesn't have to be separate

from community, you know, social, socialization

or community. And in fact, it shouldn't be, in

my opinion. I mean, that's what makes it fun,

right?

TERRANCE: And I, you know, some individuals are

gonna be hearing you and hearing about IDEO for

the first time and they've never been in that

space. Right. And so they're trying to see where

the welcome mat is for that space. And I'm glad

that you gave some areas in which they have ownership.

TANIA: Yeah.

TERRANCE: Your own little coffee shop, your own

space. I think that's powerful. So last question

outside of asking or sharing how people can reach

you is what best practices from across the country

can you share? Where are communities doing this

well? Yeah. Like where are the sort of, sort of,

highlight in the country or in the world that

they really have a grip on.

TANIA: I mean, I'll kind of give maybe a couple

different examples that are different scales of

things. So here locally, Aaron White, who ran

Community Food Lab, I don't know if you're familiar

with him and his work, but I think he really did

an excellent job of, you know, and he's in the

PhD program now and sort of there's a little bit

of a pause on that, but of really thinking about

design thinking, community engagement and public

policy and government sort of all intertwined

with one another. He worked on projects through

Community Food Lab that were very small to more

systems-based. And I think in that way, working

at these different levels was really powerful

in thinking about the very different ways that

community engagement and community and change

happens. So I think we have a tendency to think

about it like we were just talking about at this

kind of policy level, but it happens at all these

different levels. And in working in this space,

I think what his is a great example of is working

in all of these different levels simultaneously

and kind of understanding that those are all necessary

to larger change and in Community Food Lab, it's

about food and food systems and food access and

stuff like that. Another sort of organization

that is working in New York City that I think

is really interesting is called the Center for

Urban Pedagogy. And that actually brings together

designers and community. I mean, it could be nonprofits,

it could be vendors or whatever to help make policy

more legible and understandable to residents or

to community members. And I think that's a really

interesting initiative because part of what is

I think a barrier to community engagement is not

understanding the policy and the procedures that

are potentially in place fighting against whatever

the changes that you wanna have happen. And so

on a level, and again, they're not trying to make

every policy legible, but they're taking one policy

around, street vending or whatever it is and sort

of understanding how that works. So I think that's

a really good one. And then, I mean, I do think

for as imperfect as it is, I think what the City

Council in Minneapolis did around housing and

the way that they engaged the community, I mean,

exhaustive two year and just 150 meetings or something

like that. Like, I mean, it was an ongoing process

and the mayor himself when they were, so the background

is changing their zoning so there's no single

family houses in Minneapolis. To allow for more

density, to allow for more housing equity and

housing access. Historically zoning has been a

very racist tactic for excluding people of color

from home ownership. And so, and that's all still

in bet. Now it's economic, but that's all still

there. And so to look at that and to take such

a bold move to change their zoning policy, and

I'm not gonna, I'm gonna paraphrase this, not

exactly, but the mayor said, historic injustice

of this magnitude and economic injustice of this

magnitude requires a revolutionary change in the

way we're thinking about this thing. So when we

speak about the perspectives, you need a City

Council who is willing to take the risk to do

something that revolutionary. We'll see how it

all plays out, obviously, there's a lot of other

issues going on, not just in Minneapolis, but

all over the country, but I do think that that

move was really powerful and a real endorsement

of trying to make change not just around the procedures,

but also in some really fundamental policies that

have historically really created generational

trauma have prevented generational wealth building.

I mean, when you were talking about going back

and going back, that's really looking, taking

the long view. And I think that's really inspirational

to me.

TERRANCE: You know, we had a conversation on a

previous episode around, this idea of... Allowing

people to fully understand when decisions are

being made. So once you decode the language to

where it's understandable, there's a timing that

happens around zoning. And most people are activated

when they start to see physical representation

of those decisions. Yeah. What would also be helpful

is like when these decisions are made, so when

you can organize and actually have influence on

the decision on the co-ownership of those decisions.

And I just love the resources that you've given

out. You have articles that you've written. You've

taught at many different workshops and seminars

and conventions. How can people reach you and

your work? I was poking around on your work and

the mapping work that you're doing right now is

actually pretty exciting.

TANIA: Yes, I'm very excited. I am very excited

about that. Yes, thank you. I am on Instagram,

although I am not a big social media poster, I

can assume. I don't post quite so much. I need

to kind of flip that, I think, a little bit. But

at NC State, I have a lab with a colleague, Sarah

Queen, who's an architect, that does use mapping

and visualization as a way to kind of illuminate

and uncover invisible factors contributing specifically

to housing inequity and inequity in the built

environment. That's sort of our focus. We are

working on a new project, which I'm very excited

about, that is looking at housing inequality throughout

the US, but through this region. So Raleigh Triangle,

the region itself. What I'm really excited about

with that project is how it sort of evolved. So

we started off thinking, we really want to hear

from the residents, which we do. But then as we

stepped back, we're like, well, there's a lot

of people working in this space, obviously. There's

activists, there's politicians, there's developers.

And so we really need to start to understand,

as what we were talking about earlier, how each

of these perspectives and agenda are contributing

to where we are now, but also how we got to where

we are now. So we're kind of stepping back and

saying, we really need to understand this landscape

a little bit better. We need to start to, and

it also gives us an opportunity to start to have

conversations with and invite them into the process

with the people who are our boots on the ground

working on this and to form sort of our own. Opinion,

research, whatever we want to call it, based on

those conversations. So I'm excited because it's

sort of gonna be using and testing a lot of the

things that we were talking about today. Building

a network, you know, hopefully, building buy-in,

speaking to people at all different sort of levels,

you know, whatever. So I'm really excited about

that. So that project is going to be encapsulated.

We have an NC State website address, which is

design.ncse.edu slash colab, C-O dash L-A-B. So

if people are interested, and if there's anybody

out there listening to this podcast who is intimately

familiar with this, wants to reach out to be a

part of this project network, would love to hear

from people. And then I'm just on the NC State

website too, so you can shoot me an email, and

I'd love to, you know, talk more to anybody about

this.

TERRANCE: And again, I thank you. Your graphics

on that work is amazing.

TANIA: Oh, thanks.

TERRANCE: So again, this has been an episode of

Illogical by Truth, edited by Air Fluence, and

we thank you again for listening and supporting.

So I'm Terrence Roof, and I'll see you on the

next episode.