Elite Real Estate Agents of SEQ

In this episode of Elite Real Estate Agents of SEQ, Adam Bell sits down with Jodi Russell from Harcourts Property Hub, a Gold Coast agent with 20+ years of experience and a genuine connection to the Mudgeeraba / 4213 corridor that goes back to 1980. 

Jodi shares what it was like moving from New Zealand to the Gold Coast as a teenager, why Mudgeeraba has remained one of the region’s most liveable “golden pockets,” and how her background in casino marketing and loyalty programs helped shape the way she approaches real estate today, with a strong focus on relationships, consistency, and repeat/referral business. 

You’ll also hear Jodi’s practical advice on preparing a home for sale, how she manages buyer expectations (without the BS), and why seller presentation still plays a massive role in achieving a great result. 

In this episode, we cover: 
  • Why Mudgeeraba (and 4213) is still one of the Gold Coast’s best lifestyle suburbs 
  • Jodi’s journey: NZ → Mudgeeraba → Harcourts → business owner → back to sales 
  • What long-term client trust actually looks like in a local market 
  • Common deal-killers (and how Jodi avoids them) 
  • Funny open home moments… including the classic “wrong shoes” situation 
  • Jodi’s top tip for sellers: presentation + creating the right feel (yes, smell matters) 
Thinking of selling in 4213?
Connect with Jodi here: https://propertyhub.harcourts.com.au/property-hub/people/jodi-russell 
Phone: 0408 071 911

If you enjoyed the episode, please follow the podcast, leave a rating, and share it with someone planning their next move. 

What is Elite Real Estate Agents of SEQ?

🎧 Discover the agents behind the For Sale signs and the sales pitch.

Elite Real Estate Agents of SEQ is the go-to podcast for anyone buying, selling, or simply curious about the people driving Southeast Queensland’s dynamic real estate market.

Hosted by Adam Bell, each episode features a genuine, down-to-earth conversation with one of the region’s top-performing real estate agents. From the Gold Coast to Brisbane and everywhere in between, these agents share their personal stories, expert insights, and what it really takes to succeed in a competitive market.

✅ Learn how top agents win listings, build trust, and deliver results
✅ Get local property insights straight from the people making the deals happen
✅ Find out what to look for in a great agent—beyond just a flashy billboard
✅ Meet the agent who could be the perfect fit for your property journey

Whether you’re a homeowner researching agents, an investor watching the market, or a fellow agent looking for inspiration, this podcast puts a spotlight on the real people behind real estate in SEQ.

Welcome to the Elite Real Estate agents of SEQ podcast, where I sit down with some of the most successful and respected real estate agents working right here in one of Australia's most beautiful and sought after regions southeast Queensland. This podcast gives you a genuine behind the scenes look at who these agents are as people, what makes them stand out in the industry.

And most importantly, can help you decide if they're the right fit to guide your property journey. So sit back, relax, and enjoy the conversation. You might just be listening to the perfect

person to sell your property.

Hello, and welcome to another episode of the Elite Real Estate Agents of SEQ. Now I'm in the studio today with Jodi Russell from Harcourts Property Hub. She's a highly experienced Gold Coast agent with well over 20 years experience in the industry. Specializing in the UBA region, that 4, 2, 1 3 corridor, and even into the hinterland.

Jodi is a hard courts girl and has been recognized in the hard courts network at a national awards level, and she's built a reputation around calm guidance, straight advice, and genuine client first approach. Jodi, welcome to the podcast.

Thank you so much, Adam, for having me here this afternoon.

Okay, so

yes,

you're not originally from Australia.

You started as a you, you were. From New Zealand. Yes,

I am. I'm a Kiwi.

You're a kiwi.

I am. Along with all the other gold coasters that are Kiwis.

Yeah. But you came over well before the big influx,

didn't you? Well, yes. Uh, well, yeah, mum, mum and dad made that move from Auckland to the Gold Coast back in 1980.

Yep. So it was a while ago now when you talk about numbers and um, but it was obviously for me, very exciting at the time and I was moving to the Gold Coast, Australia. And, um, we landed, came down to the Gold Coast and of course dad needed to find us somewhere to live. And, um, lo and behold, the first rental that, um, he gets is in Burana Drive, mudra Bar.

So I've kind of always been a 4, 2, 1, 3 based person since I landed in Australia. And, um, you know, mom and dad always stayed in that area. Acreage and residential. Uh, my husband and I, you know, fast forward. You know, 20 years on from there. We also had acreage out that way, so yeah. Fantastic. We've just always been Central

Gulf Coast.

And you're selling, and you're still selling there now. Have you ever sold a, a, uh, a property on that, on that street?

Um, yes, I have,

you have,

I have. I've sold a few on that

street. A few,

yes.

In the same street you landed at in 1980. I know.

Which is pretty amazing.

I think we can call you a local.

Thank you.

So what about, all right. You've, you've landed at 15, you've, yes. You've lobbed into mudra, borough, I'm guessing it's paddock. At about that time,

all my friends lived in Broad Beach, mermaid Beach, Palm Beach, and um, they had no idea where I lived. And, yep. You know, it was a mom and dad thing. Then we'd have, you know, dinner at the Wallaby on a Friday night and watch the storms roll in.

Yep.

Um, which was spectacular back then across. Yep. Looking across all the cow paddocks.

Yep.

Um,

you can't do that from the Wallaby these days.

No, you can't.

But it's still there.

It is still there. Yeah. And it's an iconic part of Mudra Bar and um, but yeah, the infrastructure now that supports that community is superb.

And, um, I think it's one of those little golden suburbs of the Gold Coast that, you know, it doesn't matter really what demographic, whether it's young families, whether you know, you're retired. Um, it ticks every box and, um, it offers a lot of wonderful infrastructure and support through that.

You can get north, you can get south, you can come straight into the beach.

It's, it's just one of those, um, that I think the people along the coastline don't realize just how, you know, um. Convenient that Yes, that actually, that actually is.

So, yeah. And now you know, you have Reina just across the M1, five minutes away, the town center, the hospital, the train, you know, everything is there.

You've got Sea Bus Stadium. Um, but. I think when you hit that other side of the highway, it's kind of like you breathe this fresh air and you just, it's just a different feeling.

It is, it is. Once you cross that highway, isn't it a very different feeling? It's it's like beautiful. Yeah. Out of the hustle and bustle.

Correct. And, and into the um, yeah, the lifestyle area of the That's right.

It

feels hinterland,

doesn't it? It does spin hinterland, and I think we're spoiled for choice. You know, we are on the Gold Coast. We've got beaches that are just world's best.

Mm-hmm.

And we've got national parks and, you know, springbrook and the most gorgeous nature space, just another 20 minutes in the other direction.

So we are very spoiled for choice. Yeah. And, um, it makes for a wonderful place to live and grow up and have children and have a family grow up there.

Sure. So, um, after school was off to uni?

Yes, yes. I had uni in Brisbane, um, at Queensland Uni. Um, I was up there for three years and then when I graduated, that was back when Jupiter's casino was coming online.

Right.

And, um, so I was in the opening team. Mm gosh. I think that's now like 40 years ago. We're getting too close to age.

Wow.

But, um, but that was fun and that was a very exciting experience. You know, even that time on the Gold Coast. When that was all happening, um, you know, that was an amazing buzz, having that casino open here and Conrad, I can

imagine

such

a huge business and yeah, and building and everything else.

And it was an exciting time for the Gold Coast and I was part of the casino marketing team and, um, we, I guess had to start thinking about, um, once we'd been in that space for about a year or two. Customer loyalty programs and things like that that keep, you know, repeat and referral customer, no difference.

I guess real estate, any business.

So you started that referral program?

Yeah. The

Casino Rewards

program.

It's still going. My son turned 18. Yes. Um, only a few months ago, and he is telling me all about the. The rewards program that he's joined the loyalty and he, so the points he gets, he gets a spin of the wheel or does

something

when he, when he goes in.

So it amazing and he loves it. Back then we, you know, I'd get to choose cars and holidays and different things that would be part of their promotions for, you know, different months of the year and. You know, all these different events. Oh, gold Coast Indie was one of the best. And we had the, the box above the pits and we had the grandstand at the end of pit lane.

And Indie was always such a fun time. Would organize exciting time and invite all our customers and our loyal clients to come along and have those four days of, yep. Of Indie on the Gold Coast. So there was a lot of great, uh. Experiences. Yep. And, um, a great team and Conrad Jupiter's were bit, you know, well, I guess the Hilton group were great to work for and, um, always, I guess, uh, very supportive.

I went through with, uh, a, a handful of people to open up the Treasury Casino in Brisbane.

Right.

Uh, when that was coming on board. And that was of course another exciting time for Brisbane when they were getting their first casino.

I didn't realize we had Jupiter before Treasury.

Yeah. So, and yeah, all owned by Conrad Hilton.

And, um, so part of that opening team was establishing those departments up there. Making sure that, you know, come showtime. And when it was all open, everything was perfect. Um, but yeah, that was a fantastic time and um, you would've learned. I loved it, like learned

a lot, I would

imagine. Yeah. Well, marketing I think is the backbone of every business.

Yep.

And, um, it's not just in real estate, but it's literally in every business, isn't it? Yeah. Uh, retail, whatever you do. And so, yeah, you just learn, I guess some basics that just tick in every box. It doesn't matter what industry you are in.

Yep. So when did the, the pivot come to, to going into real estate?

Uh, it came with children.

Yep.

So, um, my husband and I have three kids and we moved to the Gold Coast from Brisbane in 2000, and then. I was about, I think my son would've been about two or two and a half when I did my full real estate license.

Right.

I decided that that was the industry. We'd done a lot of house, you know, flipping and renos and he's a builder by trade, my hubby.

Yep.

And, um, so we, that was a very familiar space and I guess I had a lot of knowledge in, in that space as well. So I guess, yeah, it just seemed right to maybe try real estate as an option.

Okay.

So I, yeah, I got started, got my full license straight up and just thought, well, let's see how this goes.

Okay.

Where did the journey begin?

Well, back then, Harcourts, there was a Harcourts office at Carrara. We lived in Carrara on Main River, and it was five minutes from home. So I, you know, went in there with a resume and said, I'd just got my license. They gave me a job, which was wonderful. So I got my desk, my chair, and my phone and um,

that's

what it was in those

days, wasn't

it?

That

was, you drove your farm every, you know, farm area. Every morning I had Roo Park and um, had to learn every street, of course. And you knew everybody. And here's the white pages, doors and the white pages, and you rang everyone. And, um, so yeah, I learned what I needed to do, um, while I was at Harcourts.

Carrara, there's, it was wonderful.

And there's, and there's a bit to, to talk about in between, but you are still at Harcourts now. Yes,

yes.

I'm, and so you, you, you, you started that day and you, you've never left.

I've never left the brand, no. No, I've never left the brand. I loved the culture and the support I got from being in that group at that time.

And then. I had my kids, obviously all then just starting school. And one of the moms at school, her and I were getting a bit excited and we thought we could open our own office and we were like, should we do this? And there was Bell Central Shopping Center in Mudra Bar was just getting built at the time where Kohl's is now.

And we thought, okay. And so I approached Har Court's head office to ask for the franchise. 4, 4, 2, 1 3.

Yep.

And they said yes. So we rented some space at Bell Central and opened our office, which was very exciting. It was just myself and a couple of other people. Yeah. And, um, but yeah, we had, I had Har Court's, s Mudra bar.

Um, a couple of changes and wonderful people that were, you know, uh, also worked with me during that time.

Yep.

And about 18 years was the Wow. The timeline I had for that office.

Yeah. And then you, and then you sold

We sold it,

yep.

Yeah, so we sold it in 2023. Mm-hmm. And, um. Which was great, uh, was just timing, uh, for everything.

Yep. I'm now an empty nester, so the kids have up and gone. Of course.

Okay. Are they still local?

They're all, uh, two are local. Two Brisbane.

Yep.

Um, my oldest daughter and my youngest son are in Brisbane. And then I have a son who's studying in the United States. He's at the University of Massachusetts. Wow,

okay.

Yeah. Doing his PhD over there.

Yeah. In in what?

Um, he's doing computer science. Ai. Oh. Yes.

I think he's gonna go. Okay. I

think he'll be fine.

Yes. What a, what a

field to be going into. That'll be fine. So, um, yeah, it's been a wonderful experience. Experience. How long you been over

there?

Uh, it was five years.

Okay.

Yeah. So he did the masters and the PhD.

Is he still there now?

He has, yes. Six months to go in July. Have you

been over that time?

I've, I've been across to the states a few times. Yep. Um, that we're gonna make sure we go. When he finishes in July,

is he coming back?

Maybe, maybe, I think Watch this

space.

Yeah, watch this space. Okay. I think he's got a lot of opportunities on the horizon and, and so I was thinking Depends how they play out.

That's a long time to go over for and that, yeah. So

interesting. So I think, yeah, he potentially, but we'll see what happens there.

Okay. So you've started at co at, um, Harcourts.

Carrara, yes. You, you've established Harcourts. Maba. Yes. You've sold Harcourt's. Maba.

Yes.

You're now back

selling Har Ports property hub.

Yes.

Yes.

What is it about the brand that you obviously love?

Oh my gosh, they've just been amazing. I don't think it matters whether you are the principal, the business owner, you know, one of the agents, property management.

I think the culture across the group is very unified. And, um, I think you've just gotta be in it to know, but yeah, I guess they've always been, it, you know, people first doing the right thing. Fun and laughter be courageous is their motto. And they do all of the above.

Yeah.

You know, within the group. And I think the a, you know, even the teams that work that you work with, uh, are kind of all in that space and, um.

They've had, you know, they have their own academy. All the training and the support that you need has always been there, whether you're as an agent or a property management or as a business owner, you know, running your own franchise and business. So yeah, I've just always loved the brand. And um, and then yeah, when we sold Harcourt's Muda, it was just a brand I wanted to stay with.

So hence Har Court's Property Hub Rubina.

Yep. And Rubina. But you're still selling in Muda, of course. Yes,

I am. It's like five minutes from there.

Well, look, it's something I've probably, I don't think I've mentioned on any of my other. Podcast yet, but I, all of my guests come highly recommended from, um, from community Facebook groups.

Oh, okay. Yes. And, uh, as, as you did so thank you. Um, you're obviously doing something, something, right? Yeah. It was the Mudra Bar Community group, um, page there and got, got quite a few. Um,

thank

you. Quite, quite a few mentions in, in there, which is I did reach out.

Yes. Um,

what, what is your sales style?

The approach, I guess I've always taken is that.

It's a privilege to be able to have an opportunity to work with someone who's looking at selling their property. It's a big decision. I'm sure they interview a lot of different agents and, um, and I think it would just come down to potentially, you know, the way that your relationship and you work. You know, I guess how you present yourself to them, that they can find some sort of common ground that they feel comfortable with the process and everything that you've explained and.

That they feel that I, well, I would like them to think that they're part of a partnership rather than I'm, you know, I'm, of course I'm there to do a job.

Yep.

Um, like every other agent's there to do a job and we can all do a very similar job.

Yep.

Um, but everyone's journey kind of is different. Um, I think that's the biggest thing I'd like to know is where they're coming from, where they're at, and where they're going to.

So that I can facilitate that for them with, as I guess, the least stress possible, but also to give them some, a wonderful outcome that they can feel, you know, very. Happy with how they've, you know, cre I guess cashed out of this asset and it's set them up for their next chapter.

Sure.

You know? Sure.

Because a lot of them, it's in that demographic, a lot of them it's either upsizing or downsizing, but staying within the same postcode. Mm-hmm. Um, 'cause you're getting young families that wanna upsize on from residential into acreage or you're getting the reverse where people have lived on their acreage for 30 years Yep.

And now they want to let, they don't wanna leave the area. Yep. But they're at an age that they can't manage the land or the, you know, the acreage anymore as well.

Sure.

So they're just looking for that transition, but still love 4, 2, 1, 3.

Yep.

So they don't wanna leave.

Yep.

They just have to, yeah. Upsize or downsize.

So it's just been part of that journey with them and holding their hand and making sure that everything works smoothly and that they know and understand the process from the beginning to the end so that they, I think like anything, isn't it? That knowledge gives you some kind of satisfaction or less stress?

For sure.

Yeah.

Can I throw you a curly question? Yeah,

sure.

Okay. You mentioned that, um, you know, potential sellers will often meet with a number of potential agents.

Yes.

What would some say agents do in a listing meeting that might be considered bs?

Adam? Uh, well, what could they do? They could probably do a lot of things, but I, I think that.

I don't know, potentially overpromising a result that's not necessarily out there.

Sure. So, so promising. Well, giving the, the expectation that maybe you can get a higher price than they Yeah. They know in their heart of hearts

that's really never gonna turn up.

Sure.

Um,

well, in the industry that's called buying a listing, isn't

it?

Oh, potentially. That could be, yes. Yeah, what they could do. Um, but I think if you've got enough evidence and you've got enough. Um, recent evidence of transactions that are showing where the market is lying, then you don't really have that hesitation from the, the seller. They can understand, you know, nothing is ever the same.

No. Like, no home is ever the same. No acreage is ever the same. You know, we call it comparable sales. Yeah. But they're not the same.

While we're talking about that, have you ever been meeting with a potential client and they've had an expectation that, you know. Is, let's call it highly unlikely. Yeah.

Let's,

let's say there's no chance in hell

Yes.

Where you've then explained, you've shown them the data, but they're just dead set. What, how would you handle, uh, have you had that situation and how did you handle

it? I, I have had that situation, but I really, I guess for me, my focus is not around price when I'm, I'm talking to people. Okay. I mean, it's very important for an owner to get an idea of where their house should sit.

But I think they can do that on their own. I can almost, you know, guarantee that they've already been on the sold section of realestate.com before IO turned up.

Sure.

And they've already got a fairly good idea of what the neighbor sold for or what five doors down the road sold for. And they've already looked at other properties that potentially they've walked through other open homes that are similar to theirs.

To get a bit of a guide. So I don't think any seller has ever been naive enough to earn. It's much easier

now, isn't it, with that amount of data available?

Yes. Yeah. Mm-hmm. I think, you know, it's sold section of REA or jumping in a car and going through a few open homes that are similar to your own.

Mm-hmm.

So I, I don't think, you know, sellers are savvy. They, they understand, but it's like, you know, we're instinctive, aren't we? We're human and we always want the most we can. For our assets. You know, that's what everyone is very proud of their own home and they all want to know that they can get the best price for it.

So for me, I think my focus has always been around, you know, the right presentation, the right marketing and the process. And as long as we tick all of that, that'll, whatever that'll turn up.

Sure.

So it's just letting them understand what, what that involves.

Sure.

And, um, let that take care of itself.

Love that.

Yeah. Do you have a, a favorite sale? Do you have a, a, a a deal that stands out in your mind o over your, your 20 plus years? Oh my gosh. That you remember and think, you know, did you pull a deal out of the fire one day?

Oh my gosh. I think I, I don't know. Like, I mean, there's been a few auction properties that you just think, wow, you never thought that would happen.

And it, and it did. Um, you know, I guess we've done a number of auctions over the years and private, you know, priced properties. It, it's really up to the owner to, with the process that they feel most comfortable with. Um, but you know, I've been at an auction calling the auction with absolutely no one registered knowing prior to like that, there's no one that I think's gonna turn up to buy it.

And I can remember selling this property and we are there on auction day and everyone's turned up and the crowds are turned up and this guy has cycled on his bike. Jumped off his bike and he's in all his cycle gear.

Yep.

And I'm thinking, oh, this is game. Yeah. Like, and he's walked in, he's open, you know, come through the open home prior to the auction and he's like, oh, can I use the bathroom?

And I was like, sure, no problem. You know?

Yep.

Just down the hallway and um, thinking, oh my gosh. And it's about five minutes before we're getting underway, and he comes back outside to where we had the registration for all the auction. And he's like, he throws his license down and says he wants to register to bid.

And I was like, oh, okay. No problem. So we filled out all his bidding, registration and everything. Had

you

seen

him at any

of the opens? Never had come, never had come to the open homes. Wow. Never. First time wandered in and um, no joke. He bought that house that day and I just thought. You can never cancel an auction 'cause you never know what's gonna happen.

You've probably wanted to on, on times like that.

Like, like

this is gonna be embarrassing

for all, all involved. Told the seller that there's no one register, you know, showing interest at this point in time, but you just, you know, you still run with it. And that guy bought it and afterwards when we realized he actually owned a property like two doors up and he, and he was buying another investment property and he wanted it in the same street.

So he never needed to look at it until the day. But how would you know that? So that was random. The fact that he was, came in his, like on his bike, in his biking gear, like he'd just done a 40 k ride or something.

So was the ask to go to the bathroom, was that his way of, I just need to get a quick look around.

Oh know,

yeah, maybe. Who knows, but, but you can never cancel.

No.

So that was a, a random experience, but I still remember that. But yeah, you just don't know. You only need one buyer for every property.

No, that's exactly right.

Yeah,

that's exactly right. Have you got a listing that you know might have not gone to plan

that didn't go to plan,

that didn't go to plan?

Oh, there's always some that don't go to plan.

Yep.

Yeah, there's always properties that don't go to plan. I think.

What, what's your biggest real estate disaster story you can give

me? I think I'm pretty good at making sure I dot the Iron cross the T, so I don't end up there. Um, but yeah, no, no major disasters.

Alright. What's the biggest, uh, deal killer you see in negotiations?

The biggest deal killer. Mm. In negotiation

from either a buyer or a seller.

I think in negotiation, that's a, I mean, obviously I, I love it when I know someone's in that position now that they're ready to make an offer. I think. I think that, um.

Would it be making a low ball offer knowing you wanna buy it, but throwing that out there and, and up maybe upsetting the, upsetting the,

the seller. See, I kind of get that. I avoid that though. You do? I think I have a lot of conversation with my buyers in the process of putting forward their offer. So I'm not going to take an offer that's a low ball to my seller.

Right.

Um, I think a buyer also understands that they need to be at a certain price point. When you've had enough conversation with them and you know their background. I think that's part of it as well. I love to get to know the buyer and where they're at in their journey. I love to know, have they been looking for two months, three months, six months?

Have they missed out on 2, 3, 5 properties?

Sure.

You know, their passion and their urgency to actually get the property then.

Yep.

And I think once you understand what it is that's drawing them to the one that you're selling. Um, you can use that a lot in negotiation and it's very respectful then. Yeah, I think they understand if I'm asking them, you know, they always, you know, they wanna put something in if it's low ball and if I'm going back to them saying, look at, unfortunately at that level, it's not gonna get you across the line and you're better off to start off with something higher.

Yeah. It's probably only gonna do harm

to work where you, you know, to respect the owner and their property. Um, and understand that, you know, you obviously love it. So let's talk about something at a different level. And I think if I can manage that process well enough, we start the negotiation off on a really good court.

Sure. And then it makes it a very easier conversation. And yeah, you tend to get it underway a lot easier. And yeah, you, everyone in the end I think obviously reach an agreement 'cause the property gets sold. Um, but it's important to be able to start it on the right foot.

Yep.

And. When you do that and you have those, I guess a bit more of a difficult conversation with the buyer.

To actually bring them into a reality when you really know they want it.

Yep.

You can actually then have a really nice conversation around and, and, and they, I think they respect you in the end.

Yep.

That they understand that that's where they need to be to buy it, and it comes together quite nicely.

Sure.

But yeah, I haven't had too many disasters in that space. But you do have to sometimes just let people know that. It's never gonna buy it at that level. Yeah. And we need to talk about what, what, what is it about the property that you love the most?

Sure.

And why are you seeing it there? Yeah.

Now, here's a question I haven't asked anyone else on this podcast, but being that you've been entrenched in the mudra bar area for so long, can you, can you think of a, a client that you've had and how many times you would've had repeat business from one client, whether that be to buy and.

And or sell.

Yes.

So you would've maybe sold five properties for them and bought three for them? Um,

yes. I think what happens most, I guess for me, you might have sold well 'cause they stay in the area for such a long time. Well this is what

I'm getting at. Yeah.

Yeah. So you do get probably two or maybe three.

Yep.

Um, because if they're going downsize and then, you know, from acreage to res, um, then they're gonna stay there for another 10 or 15 years. Um, but. I think the most would be that they then refer me to other clients.

Sure.

Yeah. So they've had a great experience. Yep. Um, I think that's where you bring value to the process, um, that may be exceptional, you know, or different to others, is that that client experience is so important and that does lead to that repeat and referral business, but.

Most of them stay in their homes for such a long time. Yeah. It's normally their friends that they, that they're, they're referring you to and they're part of other little groups in the community. So Yeah. You know, the next thing, oh, you sold so-and-so's house, you know, can you come and have a chat to us?

And so it's lovely and it's, you know, you're always very grateful for that. Um. Yeah, I think that's probably been the biggest thing is just that you do get to see very familiar faces. You're in Woolies, you're doing your shopping, and you're bumping into people that you've, you know, bought and sold properties for, or they've bought and sold, um, which I love.

And, um, I think that's part of being in that community. Whether you're in the shopping center and you're having a coffee or a pie or, or you're just doing your groceries, that you do bump into people you usually have had some transaction with.

Sure.

Um, but that's great. That's what a community is.

Absolutely. Alright. Can I, uh, can I jump into my quick fire round with you?

Yes, of course.

Alright. What's the most random thing you've seen someone do at an open home?

Most random, uh, random thing that they do in an open home. Other than use the toilet.

Funniest quirkiest,

funniest quirkiest thing, um, walk off with someone else's shoes.

Really? You don't put the wrong shoes on. Oh. And then realize, so sometimes that happens, um, when there's a lot of shoes at the front door. But that would be, yeah, not too many random things that open homes added and you have

someone going to, uh, someone going to leave and there being no shoes there for them.

Yes. So that would be interesting. Alright. What's the biggest myth about real estate agents?

The biggest myth about agents we're not, we are good people. I think we're good people. I think people think real estate agents, you know, can you trust them?

A shyster?

Yeah. Can you trust them?

Yeah,

of course you can.

I think, you know, I think at the end of the day, yes, we're real people and we are just trying to, you know, at the end of the day, you just wanna do the best you can for your client. Alright.

Do you have an agent pet peeve, something that drives you nuts?

An agent pet peeve? Um, personally, that drives me nuts.

Hmm.

Goodness.

These aren't meant to be easy questions.

No, they're not easy. Um, for me, the pet peeve would be that when you turn up to the open, you know you're doing the open house. Yep. You always wanna have the toilet seats down.

Right. And they leave

them up. So if they leave them up, I'm always the one kicking it down with my foot.

Right. Fair enough. What is the most awkward thing a seller has left out during a inspection?

Oh, that's funny. Usually somebody's in the bed.

Right?

Someone might be asleep in the bedroom behind the door.

Really?

And you've don't, and, and they've just left them there and they've gone, but they haven't told you that.

There's someone

in

there, their child is still asleep in the back bedroom.

Really?

I've had that before. Wow. And then you get in there and you're just like, and it's an open home. And then you're all of a sudden telling everyone, oh, just don't worry about that back bedroom. Someone's just sleeping in there.

Right.

Bit random.

What? What's one thing buyers do that always makes you laugh?

One things that buyers do.

Mm-hmm.

That make you laugh. Um, one thing that buyers do that make you laugh

or Sellers.

I think.

I think it's quite funny sometimes, I guess, well, I guess it's more though, when you are doing feedback. I think what buyers just have to give, it doesn't make me laugh, I guess. It's just a reality. Yep. You have to have a reason why you don't like the house.

Yep.

So when you're doing all your feedback and your calls and things like that, to find out whether they're interested or not in the property.

The funniest thing is that they tell you everything that's wrong with it. Right. 'cause they don't wanna buy it anyway.

Right.

It's just like, just say you don't wanna buy

it. Yeah. Let's not waste each other's time here.

I get it. It's okay. If it's not for you. It's not for you. Do

they feel, do they

feel like they, people just have to give you a reason.

Okay. They feel like they have to justify why they don't wanna buy it.

Yeah. They just have to reason why it's not for them.

Okay.

Which is fine. It's quite funny. Yeah. I find that quite funny.

That is. That is funny when you think about it. Yeah. Why not just say no,

but it wasn't for me.

Yeah.

Yeah. Thanks. But no thanks.

Yeah. Fair enough. Alright. Uh, one word to describe your negotiation style.

My negotiation style would be one word. I know. I'd have to probably say direct.

Direct.

Yeah.

I

like it. I like it. I have to be direct. Like I just need, like as in, just be real,

very

cool. Be truthful, be honest. Just be direct with me and let me, and so then you know what you need to do to be able to facilitate.

That negotiation.

Fair call. Now everyone finds this question a little bit difficult, okay? Okay. So warning, I hope, I dunno whether you've listened to my podcast before. No. But if your career

Yes.

Um, was a TV show or a movie,

yes.

What would the title be?

TV. Show her a movie. My career, my goodness. Well, it's been long and it started a while ago.

Um. But I have had a lot of fun in my career. Let's stick with something like happy days.

Ah, Fonzie.

Yes, that's me.

I love it. Yes, I love it. Fantastic. Alright, final two questions before we wrap up. What's your top tip for homeowners when selling in Muda?

Top tip? The top tip would be to, presentation is key.

Um, and it's worth. Putting some effort into that. To get your top dollar, you definitely need to present well and, um, and marketing and goes along with that, of course. But the, you know, that'll bring the people to the property. But the presentation, make it smell good.

Make it smell good.

Yeah.

Love it.

Yeah,

love it.

Alright, final question. If someone's out there listening to this podcast or watching

Yes.

And they're considering using you as their agent? Yes. What would you say to them? You can look right down there and tell 'em, oh,

okay. What would I say? I would say that it would be an absolute privilege. Um, give me a call.

Let's have a coffee and just chat through where you're at and where you'd like to be. And more than anything, I'd want that exper like you to have a fabulous experience. So, yeah, I think, I think at the end of the day the most important thing is just choosing the right agent. Um, for sure. Making sure that you feel that they're the right person for you.

Fantastic.

Yeah, hopefully that's me.

Fantastic. Jody Russell, thank you so much, Adam, for joining. Thanks me on the Elite real Estate agents of Southeast Queensland Podcast. Now, if you've enjoyed this episode, if you'd like to get in touch with Jody, if you're thinking of selling, whether it be Mudge Mud Bar or anywhere else, Jody's details are in the show notes.

They're, um. They're in the description. Jump in there and get in touch. Thanks once again for joining us on the show. Um, it's you guys that we do this for so that you can see the agents behind the sales signs, behind that sales pitch and get to meet them as real people, which they actually are, believe it or not.

So, uh, look, please do hit, um, like give us a follow. This helps us get the, uh, the podcast out there to, um, to more and more people, but. Thanks once again, Jody, and uh, I look forward to seeing, seeing. Thank you. It's being a

privilege. Thank you.

You're welcome. And see you one and see everyone on the next episode.

Thanks so much for joining us on this episode of Elite Real Estate Agents of SEQ. If today's guest sounded like the right agent to help with your next move, please reach out. You'll find all their details in the show notes and episode description. And if you're a real estate agent interested in being showcased on the podcast, visit www dot.

Pod pro australia.com au to learn more and register your interest. If you enjoyed the podcast, we'd love it if you could like share and rate the podcast and let us know in the comments if there's an agent you've dealt with and you think they should be featured next. Thanks again for listening and we'll see you on the next episode.