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Build From Scratch with Sharon Hunneybell is a podcast about the raw realities and inspiring journeys of building businesses, products, and ideas from the ground up. Hosted by Sharon Hunneybell—technology leader, entrepreneur, CEO of the Gold Coast Innovation Hub, and advocate for inclusive innovation—the show dives into the challenges, breakthroughs, and lessons learned from founders and creators who are shaping the future. Whether you’re a startup founder, innovator, or simply curious about what it takes to turn ideas into impact, this podcast will give you the insights and stories to help you build your own path from scratch.
Brought to you by Podfire.
00;00;07;09 - 00;00;18;12
Sharon
Hello everyone, and welcome to the very first Built From Scratch podcast. I'm your host, Sharon Honeywell, and I'm joined here today with Rob Verhoeven from local card shop. Welcome, Rob.
00;00;18;14 - 00;00;19;21
Rob
Hello, Sharon. How are you going today?
00;00;19;26 - 00;00;23;04
Sharon
I'm going. Well, I'm excited to talk to you about your business.
00;00;23;05 - 00;00;26;06
Rob
I'm excited to be honest. It's. Yeah. It's cool.
00;00;26;13 - 00;00;30;11
Sharon
So tell me a little bit about local catch up on what you do.
00;00;30;13 - 00;00;50;20
Rob
Okay, so local catch up three years ago. We mean two other guys to business partners. We decided that, Brisbane didn't have a car shop that catered for sports cards. Lots of people had Pokemon and all the rest of it, but known for sports cards and being three old blokes that love their sports and love their trading cards, we saw a spot in the market.
00;00;50;20 - 00;01;03;13
Rob
So, we went and found a a premises at a Woolloongabba, which is very close to the football and cricket ground there, which kind of fit really well with us. And, we started local catch up.
00;01;03;16 - 00;01;12;24
Sharon
That's amazing. Now, just tell me about your history with card collecting, though. Is this something you've done since you're a little boy, or is this something you got into as you are older?
00;01;12;26 - 00;01;31;15
Rob
Look, it was one thing. I was probably about seven. Yeah. And, I would go and help my mum with the grocery shopping and my, my reward was one packet of cards, and she would give me $0.20 out of the, out of the shopping money, and she'd tell me not to tell my father, and I'd run down to the milk bar down there in Victoria.
00;01;31;16 - 00;01;53;29
Rob
They were called, and I'd buy a packet of cards, and I'd have to come back to mum to give her the packet of cards, because it was a piece of chewing gum. Oh, know, they had to have. And so she would open up the packet, take the chewing gum and give me the cards, and I would be just lost in a world of excitement with these cards and was, you know, if you look back at what they were like then compared to what they like today, there was nothing to them.
00;01;53;29 - 00;02;12;14
Rob
They were just a plain picture on a playing card. Sometimes the pictures made no sense. Like. But, I would sit there and one of the things, if people were my age would remember. You'd sit there and you'd go, need that, need that, got that? Oh, Steve wants this one. Yeah. And that was the excitement. So that's where it all started.
00;02;12;17 - 00;02;31;00
Rob
And then you know, it, I guess as I got older and things get in the way, I guess of a hobby like that, and we see this a lot that, that later on, probably when I got to about 30 again, like, I probably didn't collect much for about ten years. I got to 13 in my 30s and was like, oh, I can afford to do that again.
00;02;31;00 - 00;02;37;10
Rob
And I found myself buying the cards that I had as a kid that I should have kept in good condition.
00;02;37;12 - 00;02;39;28
Sharon
And what was your sport of choice for your cards?
00;02;39;28 - 00;02;46;17
Rob
I'm a Victorian, so I was AFL, AFL. Oh, nice. Yeah. So I loved, loved all that. Yeah, that was great.
00;02;46;20 - 00;02;57;15
Sharon
Oh. That's amazing. And so tell me a little bit more about the local card shop that you set up. So what's what what's the average demographic that comes in is those kids with the, with their pocket money or.
00;02;57;22 - 00;03;15;27
Rob
The kids with the pocket money. They're great. We love the kids of the pocket money. They certainly come in. And when we say that they can be from the age of five onwards, you know, coming in for that purpose, it's not that's not wrong. The hobby, though, has probably taken a turn for the worse in a lot of, in some ways with the cost of everything.
00;03;15;27 - 00;03;33;16
Rob
So, you know, back in the days, $0.20 for a packet of cards, it just doesn't happen anymore, you know? So, we love to have those kids in because they're the future of the hobby. And when we created the shop, what we wanted to do was provide everybody with a place that they could go, like we went as kids.
00;03;33;19 - 00;03;55;09
Rob
Because the online aspect had taken over of sports trading cards. But we we've, you know, we've got screens a little playing the basketball and the football whenever the games are on and we want people to come down and just enjoy that part of it, have a chat about cards, so to say, from, you know, five years old to 75 years old would be would be accurate because we have everyone that comes in and everyone's different.
00;03;55;09 - 00;03;56;18
Rob
And that's the thing that we love.
00;03;56;20 - 00;04;28;25
Sharon
Oh, that's so cool. And I, I'm just trying to picture what it must be like to go to work each day in a room full of TV screens with your favorite sports stars playing, watching people, you know, fulfill their own joy of doing the thing that you love so much. So talk to me a little bit about I know you've sort of said the business reason why you set up the business, but let's can we talk a little bit about, like, what it felt like to be able to, to start this business from a, I guess, personal level.
00;04;28;27 - 00;04;48;14
Rob
From a personal level. Look, it was amazing because I wanted to create something or, you know, the team that we wanted to create, something that everybody could enjoy. And as I said, you know, mom gave me $0.20 to buy a packet of cards. Well, I'd worked for 30 years in a bank, and my mom was very sick.
00;04;48;14 - 00;05;05;02
Rob
And she told me at one stage, well, it was, in fact, the last thing she ever told me was, do something for yourself for a change. And I walked in and resigned from the bank the next day, and I don't know what I just did. And I told her that, and she was like, yeah, she seemed happy, but it was the last thing she ever said.
00;05;05;04 - 00;05;22;00
Rob
And so I was really try I wanted to create something that I she'd be proud of, but she was always so supportive of me in that hobby. So, you know, she did a lot of things over the years for me that, yeah, was just to help me. And she knew that it was a great stress relief for me.
00;05;22;00 - 00;05;27;18
Rob
And and that's something that we've seen other clients that come into the shops, into the shop now.
00;05;27;20 - 00;05;40;29
Sharon
Oh, absolutely. I think, you know, as a parent, there's nothing that you want more in this world than knowing that your kids are happy. Right? So she must be very happy now. So I think so, yeah. How long did you say that it's been since you established the shop?
00;05;41;01 - 00;05;45;02
Rob
Three years. But it was pretty much four years ago that I.
00;05;45;04 - 00;05;45;24
Sharon
Made the decision.
00;05;45;24 - 00;06;02;19
Rob
I made the decision, and I was doing other things in between. And that's when I met my business partners. And it was like one thing led to another. And they both looked to me and said, well, why don't we do this? So, a few different trials of names. Yeah. Later. Thank God Big Grubbs card shop didn't win the vote.
00;06;02;22 - 00;06;07;26
Rob
But local shop did, so. And we've now got, I think we've got a great name in the community.
00;06;07;28 - 00;06;11;05
Sharon
You know, big Rob. Yeah. Big Kev, he was. He was big in the day.
00;06;11;06 - 00;06;17;25
Rob
He was the head. He was actually one of my clients in the bank give. So what he was and he was b k of everywhere he went.
00;06;18;00 - 00;06;25;16
Sharon
Yeah. Let's see it. If you if you wanted to build a brand around yourself, you could have gone that way. But but I agree. Now now you can just hide in the back of the shop right.
00;06;25;20 - 00;06;31;15
Rob
Oh that's right. Yeah. It's a bit hard to hide when you all b grow, but, Yeah, now it's it's great fun.
00;06;31;17 - 00;06;51;26
Sharon
That's awesome. Okay, so let's talk a little bit more about the business behind the shop. And let's talk about the actual collectibles industry, because this is a this is a growing industry, right? It's, I hear about it a lot. I think I've said to you prior to the show, my partner is big on collecting.
00;06;51;29 - 00;06;55;07
Sharon
Figurines. And I say, yes, that's right. So.
00;06;55;10 - 00;07;17;25
Rob
So when we opened the shop, we were going to be a sports sports shop, sports catch up when we opened. So that was easy because that's what we knew. And then we found out that that was only a small part of what the collectibles industry, all the collectibles hobby is all about. So for us in the store, we now run, like, TCG games, trading card games.
00;07;17;28 - 00;07;36;15
Rob
That's your Pokemon one piece, Magic The Gathering, seven days a week. We have people in the store playing those games. We have an upstairs room that is just for them, and they come in and they're they're an amazing group of people. All shapes and sizes, all backgrounds, and they just come to play their games and they have a great time.
00;07;36;15 - 00;07;57;07
Rob
So we at that. So we now sports cards would probably take up probably a 30 or 40% of our business. And the Pokemon and the One piece and the magic the gathering takes up the rest. And you know, we've had to bring in someone who specializes in that just so that we can live. Well, I had an eight year old kid coming a couple weeks ago, and I said, look, you should teach me how to play Pokemon.
00;07;57;07 - 00;08;19;22
Rob
And he said, Rob, I can teach anyone to play Pokemon. But you're old and, but we're learning slowly, and my goal is to. Within 12 months, I'm going to play in a Pokemon tournament. I know that I'll get schooled by an eight year old. I don't care because I love having a bit of fun. So, yeah, it's it's just changed massively even in the three years to now.
00;08;19;25 - 00;08;25;02
Rob
You know, we've got a store that is it's just fantastic. And it has everything in it that's amazing.
00;08;25;02 - 00;08;45;11
Sharon
And it's interesting that that sort of, the playing is the games is where it's going. So I guess it's completely moves away from me in doing at the moment. But I'm interested then in e-sports. Yep. So are you saying, like, are you saying that sort of moving through, is there a presence of e-sports in collectibles now, or is it still really just an online.
00;08;45;15 - 00;08;45;27
Sharon
It's a it's.
00;08;45;27 - 00;09;07;05
Rob
An online gaming. Yeah. Gaming platform, the e-sports. But like everything in we spoke about a little bit before about some the different platforms that we sell on. It's not just the store. These kind of things are taking over. So there are esports training trading cards. Yeah. So they've made trading cards of these e-sports champions. Yeah. We did stock them for a little while.
00;09;07;05 - 00;09;21;02
Rob
I think they're still in the shop. If anyone wants to hit me up, I can probably have them for free. But yeah, it, like anything, the old sports are changing the platforms. We change the platforms as, as we go ahead to open up different opportunities.
00;09;21;09 - 00;09;31;08
Sharon
Yeah, yeah. Interesting. I don't know what else to ask you.
00;09;31;10 - 00;09;37;18
Sharon
With platforms. Okay. Yeah. So tell me a little bit more about the platforms that you sell.
00;09;37;21 - 00;10;05;12
Rob
Well, obviously the traditional store. So trading cards in general took this, went to this boom online. Yeah. EBay changed revolutionized the market. 20 or 30 years ago when my wife and I went to the local, car boot sales at, the capital markets here in Brisbane, every, every second weekend we'd go, yeah. The only way to get used cars were to go to the, to the markets and get your cards or do whatever.
00;10;05;12 - 00;10;29;20
Rob
Now then eBay comes in, it's like, oh yeah, we can all put our cards on there and everyone knows what everyone's got and everyone knows what it's worth. And then Facebook Marketplace comes along and this and that and the rest of it. But we wanted to go back to that store where people could come in and actually talk to Rob or talk to Chris or bridle whoever's there and, chat about cards, chat about the baskets being played, or chat about Pokemon, whatever it is.
00;10;29;22 - 00;11;00;13
Rob
So we wanted to go back to go forward. So we went and developed the shop and it worked brilliantly for that. But now we're really starting to see other channels open up. So there's an online platform at the moment that we're super keen to get involved in in a bigger way, and it's called whatnot. Right. Which I think is a strange name, but it's, it's a massive platform, and it was massive in the United States, and now they're spreading out and they've brought Australia online, and we can sell on this platform where you basically you get on there and it's like eBay, but it's live.
00;11;00;15 - 00;11;14;17
Rob
So I'm sitting there with my phone in front of me showing the cards right, and putting a card there saying, okay, savages, bid on this card and they'll go bang, bang, bang, bang, bang, and they'll bid. And then next minute it'll say, so-and-so has won this card. And then you do the next one.
00;11;14;21 - 00;11;19;08
Sharon
All right, so do I get I get to set a time frame like 15 seconds. Oh, everyone's just $15.
00;11;19;09 - 00;11;27;29
Rob
Oh you can go up to 30, I think. But I like the 15 seconds because it means there's less time to make up rubbish to talk about the 20. But it's fair.
00;11;28;02 - 00;11;36;09
Sharon
To say that, that fear of missing out that would come in when you've only got 15 seconds. That's right. Oh my gosh, I bet there'll be so many people bidding more than they should.
00;11;36;15 - 00;11;55;01
Rob
But you say it and I what I did because we just did our first ever livestream on that last week and it went fantastic. But I watched a lot of different people do it. You know, in the meantime, in the lead up to, to see what I needed to do, and the one thing that I noticed was the ones that had the biggest followings are people that gave you a bit of entertainment as well.
00;11;55;02 - 00;11;55;22
Sharon
Yeah.
00;11;55;25 - 00;12;17;28
Rob
So I'm not immune to having a bit of fun poking. Poking fun at myself. Yeah. Be careful if you come on one of my streams, because if you've got a funny name on your as your username, I'm probably going to have a joke about it. Because I like to provide a bit of entertainment as well. And the feedback that we got from the first show was overwhelmingly like, we're going to come back and watch your show, because that was fun, nice.
00;12;18;02 - 00;12;20;04
Rob
And so that's that's definitely.
00;12;20;07 - 00;12;20;26
Sharon
A show run.
00;12;20;26 - 00;12;34;27
Rob
For like, how long does a Rob show run for? How long does an average one run for? Some of these American guys will run the show 24 seven. So the store will have a whatnot stream going and then someone else will come in and they'll take over and someone else come over.
00;12;34;28 - 00;12;36;23
Sharon
Oh my goodness, like a casino.
00;12;36;26 - 00;12;59;24
Rob
Crazy. And I've watched a few of those and they're really cool. Yeah, a little bit American. Alison my liking because they, they're very full on. But for myself, I like it. I'm going to keep it to 2 to 3 hours to start with before we start venturing into too much craziness. Yeah. But yeah, as I said, I had a ball and definitely the people that were part of the stream, they seemed to enjoy it.
00;12;59;24 - 00;13;18;12
Rob
So, yeah, we can we run those now? Will there will be three nights a week coming up, so. Excellent. Yeah, it's good fun. It's a good way for us to publicize our business. Yeah. And it's not. What? Not? It's not just a trading card platform. It's for anyone who wants to sell something online. So anyone that uses they buy it can technically use whatnot.
00;13;18;15 - 00;13;42;00
Rob
And, you know, also, I've seen people selling coins, some people just selling silver and gold, some people selling, used, clothes, shoes, sneakers is a big one. Yeah. Don't ever, don't ever let anyone start collecting sneakers. They are insane sneaker collectors so that they spend hundreds and hundreds and hundreds of dollars on a pair of shoes.
00;13;42;03 - 00;13;42;23
Rob
Oh my goodness.
00;13;42;23 - 00;13;44;18
Sharon
So, so weird. Us humans, aren't we?
00;13;44;18 - 00;14;02;06
Rob
Well, yeah. Well, we're we're crazy. And I think you said before the FOMO of of a platform like whatnot is is. Yeah, unparalleled. You know, people are just they're getting on there and then what what they do is they do things like they, we run giveaways. Yeah. So we might sell five cards and we say, okay, we can do a giveaway.
00;14;02;06 - 00;14;11;17
Rob
Anyone who follows our page, just click the button and you go into the giveaway and then whatnot actually draws a random, you know, and people love that kind of stuff. And it's good fun. Yeah.
00;14;11;17 - 00;14;18;06
Sharon
It's a do you know what days and time frames you're going to be on there like, yeah. So will listeners, follow along? Yeah.
00;14;18;06 - 00;14;41;14
Rob
Yeah, absolutely. So you go to whatnot and look up local card shop a us. Yep. Of like okay. So and at the moment we're doing Tuesdays and Wednesday nights from 7:00, but that will, that will increase to Tuesday, Wednesday, Thursday. So I think in the next few weeks as we get because the biggest thing for us is to get the process right and make sure that we can meet the demands of what the show does.
00;14;41;14 - 00;14;56;01
Rob
Because if you sell 75 cards in an hour and a half, you need to post those 75 to the. Yeah. So we've got a process that we trialed the first time and it worked brilliantly. So yeah, the more the quicker we can get them turned around, the more we'll do.
00;14;56;08 - 00;14;59;00
Sharon
What's what's the average price that someone's paying for.
00;14;59;04 - 00;15;16;15
Rob
So on these strings, those first three we did, we started every auction at a dollar. Right. So there were nice cheap cards. Some of them sold for 25, $30. A few of them, most them sold between 1 and $3, that kind of thing. Because they were just, you know, that were cheaper cards that, that people liked.
00;15;16;15 - 00;15;23;22
Rob
So. But I've seen some streams, if you want to know what have trading cards. So what would you say the trading card would sell for the biggest trading card in the world?
00;15;23;23 - 00;15;33;16
Sharon
Oh my goodness, I have no idea. But I suspect for a collector in a massive fan, they'd have to be people out there that would pay, what, $1 million.
00;15;33;18 - 00;15;37;14
Rob
12.5 million USD a card sold for two weeks ago.
00;15;37;14 - 00;15;37;23
Sharon
And what.
00;15;37;23 - 00;15;44;00
Rob
Was it? It was a, NBA card. Yeah. And it was of three players with a little bit of their jerseys in the card.
00;15;44;02 - 00;15;44;24
Sharon
Right.
00;15;44;24 - 00;15;51;07
Rob
And 12.5 million USD. So, Post Malone. Oh.
00;15;51;07 - 00;15;51;27
Sharon
Yes. Yeah.
00;15;51;28 - 00;15;55;04
Rob
Recently bought a magic The Gathering card for $1 million.
00;15;55;07 - 00;15;55;21
Sharon
Wow.
00;15;55;23 - 00;16;16;01
Rob
And, there was this big bounty on that card. Yep. Everyone was looking for these cards, so, Yeah, it's. I don't know. He didn't find it. He. Someone found it, and someone offered him $100,000, and all these people started getting into a bidding war, and Post Malone just came in and said, I'll give you $1 million of that card, and I'll fly you to the States so that we can hand it over together so that they.
00;16;16;04 - 00;16;35;22
Rob
I've never seen one of those cards. Yeah. But you know, we've got cards in our, in our shop that, you know, two, three, $4,000 or a card. Mostly they are Pokemon, which is crazy. Yeah, but, there are people out there that spending. And I guess that's the other side of of the hobby. There are there are definitely three.
00;16;35;25 - 00;17;02;12
Rob
There's three sides of this coin. That's a great Robert phrase. You've got the the hobbyists, the collectors, the people that just love collecting things. That's me. That's how I started. Then you've got, this, this bunch of people that have come in and they're investors. Yeah. So they see the value in some of them, like a box of original Pokemon sells for $30,000.
00;17;02;12 - 00;17;03;06
Sharon
Well.
00;17;03;08 - 00;17;07;04
Rob
What are they? Buy boxes of cards now. They don't even open them. They keep them sealed.
00;17;07;07 - 00;17;07;25
Sharon
Yeah, not a.
00;17;07;25 - 00;17;23;09
Rob
Lot of fun. No. They're investors. Yeah. And then you've got what we call the flippers. And there's people that now they'll they'll go around when Pokemon comes out, they'll go and buy as much as I can recommend retail so they can double their money and sell it to the investors twice the amount.
00;17;23;11 - 00;17;27;03
Sharon
Can they sell assets and things like that? Like once they've collected? Yeah.
00;17;27;06 - 00;17;28;25
Rob
They can, but there's some where.
00;17;28;25 - 00;17;29;17
Sharon
The money is.
00;17;29;19 - 00;17;47;06
Rob
There's so much product opened these days and they all have the rarer cards. Right. So this is so they're all chasing these rare cards, so they end up with these piles and piles and piles of the base cards that make up the sets. Yeah. And yeah, there's not a huge market in, in collecting the all collecting of a set.
00;17;47;08 - 00;17;53;28
Rob
Yeah. And some of the sets. So if I can use NBA for example, they'll be one card and there'll be 15 versions of that one card.
00;17;53;29 - 00;17;54;13
Sharon
Right.
00;17;54;18 - 00;18;03;16
Rob
And you just can't you can't collect. That said, it's just too big. So people pick their favorite players, their favorite Pokemon character, their favorite wrestler or whatever it is.
00;18;03;16 - 00;18;04;14
Sharon
Yeah.
00;18;04;16 - 00;18;08;02
Rob
You know, and there is, there is literally everything.
00;18;08;07 - 00;18;18;16
Sharon
Right. And is there is there an issue with, quality and counterfeiting and things like that when selling online these days? Or is,
00;18;18;19 - 00;18;36;01
Rob
Here's one for you. There's a Michael Jordan rookie card, which can sell for anything up to 70 or $80,000, which was this probably goodness knows, is hundreds of thousands of these things in the wild, but not in great. A lot of them are not in great condition because they're back from, you know, 40 years ago. It's also the most counterfeited card.
00;18;36;05 - 00;18;38;12
Sharon
Right in the world. Yeah.
00;18;38;15 - 00;18;43;06
Rob
But I never understand this. Like I'm not a counterfeiter. But if I was I'd try and make it look the same.
00;18;43;06 - 00;18;44;25
Sharon
Yeah. So they're very obviously.
00;18;44;25 - 00;19;00;02
Rob
Yeah there's, there's you can you can tell they're out there. I did giveaways on the Michael Jordan counterfeit card. The counterfeit cards still sell for 25 or $30. Really? Yeah. There's still a demand for card today. Counterfeit. Yeah. But. Yeah.
00;19;00;02 - 00;19;05;00
Sharon
So handbags. Yeah. And like that. Right? Yeah. Because people are giving the impression they've got something.
00;19;05;00 - 00;19;14;04
Rob
And Pokemon is. So Pokemon is mass produced, counterfeit, mass produced. So you've got to know what you're looking for. And that's where stores.
00;19;14;06 - 00;19;15;20
Sharon
Real shops come in.
00;19;15;22 - 00;19;32;20
Rob
And if I gave you two Pokemon cards right now, you would be able to tell me which ones are counterfeit, right? Right. When you hold the card and you see the card and you can feel the card, you can tell, yeah, but you can't do that online. And that's right. And that's why card stores in my mind, are always going to exist and always going to have a place in the, in the hobby.
00;19;32;20 - 00;19;50;09
Rob
So, but you can if it is something I've had to learn the Pokemon side of it all. The Australian sports, it's not a market to counterfeit them, you know, you it's not a not a big enough market. But when the market is big, like NBA and Michael Jordan Pokemon, there's always going to be someone who's trying to take advantage.
00;19;50;14 - 00;20;04;07
Sharon
Yeah. Wow. Well, this has been amazing chatting to you. We've got about five minutes left of the podcast. And so what I wanted to do now is just do a final five quickfire 62nd questions for you.
00;20;04;07 - 00;20;10;01
Rob
I was really comfortable doing the podcast, and I was really uncomfortable when you told me that I was going to have these rapid.
00;20;10;03 - 00;20;17;06
Sharon
Really, really. Let's, let's let's see. Here you go. All right. Question number one. What gets you out of bed each day?
00;20;17;08 - 00;20;18;27
Rob
What gets me tomorrow?
00;20;19;00 - 00;20;20;11
Sharon
Yeah.
00;20;20;14 - 00;20;27;27
Rob
My mantras now, live for today. Learn from yesterday. Sorry. Live in today. Learn from yesterday and embrace tomorrow.
00;20;27;29 - 00;20;33;03
Sharon
That's awesome. And you know what? Our second question was actually, do you have a quote or mantra that you live for?
00;20;33;04 - 00;20;34;07
Rob
That's that's exactly that's.
00;20;34;07 - 00;20;35;22
Sharon
In.
00;20;35;24 - 00;20;36;06
Rob
Yeah.
00;20;36;07 - 00;20;37;03
Sharon
And that's amazing.
00;20;37;04 - 00;20;38;02
Rob
Enjoy yourself.
00;20;38;04 - 00;20;46;15
Sharon
I think I totally agree with you there. So tell me, what's the best thing that's happened in your business this year?
00;20;46;18 - 00;21;06;01
Rob
The best thing that's happened in my business this year. We've moved premises. We've gone from our original store at, 793 Stanley Street. I should say that at some stage. But then we've moved to 906 Stanley Street. Not so. We just moved down the road. It was fantastic. We've gone into a beautiful old Queensland building, has upstairs and downstairs.
00;21;06;01 - 00;21;13;21
Rob
It's got lots of natural light. It's got a car park and, that's that's the best thing for the business. But on the other side, the best thing is every single person you meet.
00;21;13;22 - 00;21;22;20
Sharon
Yeah, I kind of mention, Okay. What's your greatest learning from your business journey so far?
00;21;22;22 - 00;21;42;14
Rob
Is, is to put yourself out there. Be take the take the feedback, listen to the feedback. Some of it you're going to not agree with, but the that's the stuff you get to listen to most. Because if you just want to hear good stuff all the time, you'll never improve. So, yeah, listen to the feedback and just, embrace it.
00;21;42;16 - 00;21;54;17
Sharon
Totally agree. There's no such thing as bad feedback. And finally, what is your biggest goal for your business this year and how can our listeners help you to achieve it?
00;21;54;20 - 00;22;18;05
Rob
Okay, so I my biggest goal is to really build that online presence. So if people are listening and or watching, check out our page, local catch up on our Facebook page and come and give us a bit of a watch on that. Or if you know someone you know like that, likes collecting stuff or likes and likes to be entertained and likes to collect stuff, give them a link to our page.
00;22;18;05 - 00;22;26;15
Rob
And I want to I just want to say more people smile it. More people are smiling. Makes me smile and I smile a lot. So.
00;22;26;17 - 00;22;37;19
Sharon
That's awesome. Thank you so much for joining me today. It's just been such a pleasure to meet someone who's been able to turn a childhood dream into a career so well done.
00;22;37;19 - 00;22;48;20
Rob
And I think a podcast like this is just awesome because, you know, I'll certainly tune in to listen to other people's, journeys and hopefully learn something from everyone.
00;22;48;23 - 00;22;49;11
Sharon
Amazing.
00;22;49;13 - 00;22;57;19
Rob
Thank you. Thanks, Sharon.
00;22;57;21 - 00;22;57;29
Rob
For.