Maximum Lawyer is the podcast for law firm owners who want to scale with intention and build a business that works for their life.
Hosted by Tyson Mutrux, each weekly episode features candid conversations with law firm owners, business experts, and industry leaders sharing real strategies and lessons learned in the trenches.
If you're ready to grow your firm with less stress and more support, this is your next must listen. Subscribe today.
Tyson Mutrux (00:00)
Yeah. How you doing, dude?
Nicholas Dowgul (00:02)
I've been doing great, man. How you been doing?
Tyson Mutrux (00:06)
Good. Very good. It's it's been a hectic couple of days. I don't know how single parents do it. I have no idea. Amy. So Amy and I have a really good team vibe where I pick it. I drop off the kids in the morning. She picks up the kids in the afternoon, but she was sick yesterday. And it was just like we had. So the way the times are staggered, there's three. We have three different schools now. So elementary, middle school, high school. They're seven a.m., eight a.m., nine a.m. drop offs. And you have this massive just spread. And then we had practices yesterday and we had Jackson at a soccer game. And then last night I took Emma. to a volleyball game, Mizzou volleyball game for her, her volleyball team had this thing where they, they all went to this volleyball game last night. So dude, it was, you know, six AM till ten thirty last night. Just nonstop. I don't know.
Tyson Mutrux (01:13)
I don't know how single parents do it, man.
Nicholas Dowgul (01:16)
I don't either, man. Yeah. Like I, I handle the drop offs for my kids. My wife does the pickups and yeah, I mean, it works out. I've been taking my kid with me for about seven, months so we'll go a couple nights to jujitsu and then like that's like right after we get done work or i get done work we'll go do that and then um yeah he's got thankfully most of his stuff is on the weekend though like football and soccer on the weekends he's got like once he does soccer or once he does football again he'll have like one practice during the week but that's not that
Tyson Mutrux (02:02)
Check this out. So our oldest son, his, um, his practices every day for the entire season, six, three to eight in the morning, every day. It's soccer. It's soccer. Yeah. Every day. I mean, it's crazy. Every single now, I mean, luckily he had a game last night, so they don't practice this morning. So it was, it's one of those where we got a day off, but, uh, it's, it's, it's wild. It's wild.
Tyson Mutrux (02:32)
So are you doing jujitsu yourself?
Nicholas Dowgul (02:35)
Yeah, I've been going since January of last year. I was doing judo as well, but they kind of dropped the judo program in my gym.
Tyson Mutrux (02:45)
Gotcha. I hate going against judo guys. It's like the judo guys, you all know like these it's like just the takedowns are so good, and they're violent takedowns, and that's what I don't like about them.
Nicholas Dowgul (03:00)
Yeah. It's a good skill.
Tyson Mutrux (03:02)
Yeah, I mean, the last time I did actually the second, the last time I did it, they were doing basically this, there was a lot of kids in the class. So they're trying to keep it geared towards the kids. And it was like me and like two other adults. So we're having to do like barrel, you know, that when you're a kid, you do the barrel thing up and down the mat. And then you did a throw and then you pick the other person up and then you went and then you did a throw. And we did that about like ten times. And I'm like, man. If I get thrown one more time, my back is gonna break. And I was like, I can't do it. It's crazy.
Tyson Mutrux (03:56)
So there's a, I think he's probably the biggest guy at our gym and he did a, we have this thing called the show me state games, which is a pretty big, it's, it's like the Olympics on a really smaller scale for the, for the state of Missouri. And he's, he's big. He's a really big guy. Like he dislocated our, our professor's shoulder. Like he's big. Well, he's a, he went to a judo competition and apparently at this competition, they belts don't matter. You can, the whatever the lowest belt is in judo can go against whatever the highest belt is in judo like it doesn't so he's matched against this guy i think it's a black is black belt the highest belt you all have judo yeah okay all right yeah and judo yeah yeah so he was whatever like he was like the second belt up and he he was he was fifteen seconds in and got knocked out just just thrown and knocked out
Tyson Mutrux (05:04)
it was crazy man
Nicholas Dowgul (05:06)
Uh, it's been going good. I've kind of working through some staffing stuff, but I hopefully got it figured out. And I started working with, um, uh, a really good CPA, not that my other one wasn't good, but he offers like really good bookkeeping services and kind of like fractional CFO services that the other ones weren't as good. Um, so that's been an improvement. Um, that's really been helpful i was actually before i got on i was scheduling another appointment with the uh bookkeepers slash fractional cfo and like she's good man she's you know trying to help me out with a bunch of different stuff that's not been my strong suit over the years i've been trying to work on it here and there and i'm just still working on it so yeah i'm getting some help as far as that's concerned
Tyson Mutrux (06:04)
So how long have you been working with her
Nicholas Dowgul (06:08)
Uh, about two months. Yeah, about two months. It took a little bit to get everything kind of organized and structured. Right. And then this will be probably my fourth call with her. I actually just spoke with her last week. She was like, well, I got your end of, uh, end of month numbers want to go over those with you. And I'm like, okay, cool. Like with, with the other person, it was like pulling teeth to get a conversation. And when I did, there wasn't really a set agenda. He was expecting me to come with the agenda. I'm like, dude, I'm paying you, man. Part of that is you set the agenda, right? Yeah. So,
Nicholas Dowgul (06:56)
And that's what I told the guy. I'm in a BNI. I don't know if you know what that is.
Tyson Mutrux (07:04)
Yeah, I love BNI. I mean, I don't attend because of the time commitment so much. But yeah, absolutely. I think it is one of those things that is a very good way of getting business. I think it's a really good way of getting business.
Nicholas Dowgul (07:22)
It is. And I joined one that's trades heavy. But the guy that I used that... The reason I brought that up is the guy in my group, one of them is a CPA, and he's the guy that I talked to when I said, look, here's the problem I'm having with my current CPA. They do a great job when it comes to tax time, but everything in between them is clustered. And I was telling him exactly what I was needing, And he's like, OK, we can do that. And so far he has lived up to his word and he gets it like he's he does a great job. And funny thing about the BNI is I had to buy a new truck yesterday. So I'm sitting there at the dealership and I get a call from the guy that owns the roofing company. And he knows, obviously everybody in the group knows what I do.
Nicholas Dowgul (08:26)
And he's like, hey, I got somebody, someone messed up their roof real bad. I know you don't do civil litigation, but they're considering filing a complaint with the licensing board, assuming this company's licensed. And what is your take on that? And I was like, oh, that's kind of interesting. So I kind of gave him my two cents. I was like, there's positives and negatives of it. Most of it's positive of at least threatening. I was like, but if you file a complaint against, like just say the GC board. Then you've split their focus at least a little bit because now they're having to not only worry about correcting the issue that they had with you, but now they have to worry about and develop and kind of have some resources go towards handling the complaint with the licensing board. Not a huge thing, but just kind of a little a little thing. So I called up the person and man, it was.
Nicholas Dowgul (09:32)
you know, we've got a civil litigation attorney in our group. And I was just saying like, this guy's good, you know, and it was nice to kind of be able to help in any capacity there because, you know, the BNI thing is just givers, givers gain. And I read, I read that book years ago and I read a similar one that had the same type of mindset. And it is true, man. It was like, I'm, you know, I was hesitant for years to join one because of the time commitment, but, But it's early enough where I can be out of there on Thursdays by like nine thirty. So it's not that bad. Yeah. Yeah. And, you know, and if I happen to be out of town, I can have like three subs, I think every quarter. So, you know, it's not it's not as much of a time commitment that I thought it was.
Nicholas Dowgul (10:36)
You know, if you do a lunch one, that's a little bit different because that chews up like most of your middle of your day.
Tyson Mutrux (10:46)
Yeah. So it depends on the ones. I think it's really interesting is like how different some of them can be. Cause like some of them have like a, it's like a mingling hour afterwards too. So you have like the meeting and then like, does yours have like that little mingling hour afterwards?
Nicholas Dowgul (11:08)
Well, you can. And then there's like some other stuff afterwards that you can attend. And sometimes if I have the time, I will. Most of the time, I don't really have the time. But the mingling stuff is usually like what they call open networking. And that's before the meeting starts. So our meeting is like supposed to start at eight fifty. So if I if I happen to somehow get out of the house at a reasonable time, I'll get there and I'll mingle and shoot stuff with people. But I'm usually like getting there at like
Tyson Mutrux (11:47)
But yeah. Yeah. So I, it's funny cause we had one whenever Jimmy and I were in one together, cause I've been in a couple of different ones and the one he and I were like helped start one. And it was, um, I want to say, was it. Six AM or seven AM. One of the two, it was an early one. I want to say it was six. It was really, really, I remember just being super, super early. Um, And so I was like, I'm not getting there early to do mingling at five thirty or six thirty, whatever time it was. It was a really early time. I was like, I'm not getting there that early to mingle. I'm just not not going to do it. I never did. Yeah. But I mean, I think it's I think it's a really valuable tool. I mean, especially I mean, I'd say especially for people just starting out.
Tyson Mutrux (12:51)
But I think for your business, too, I think your business is pretty good. Do you still do the the traffic light system for it?
Nicholas Dowgul (13:01)
I'm sorry, do what now?
Tyson Mutrux (13:03)
The traffic, like the red, yellow, green, do you still do all that for BNI or do they get rid of that?
Nicholas Dowgul (13:12)
Oh, actually, yeah, they do. They do still do that. I think it was about three months ago, like I was the only person that hit the green. You have a referral in the month, you bring a Nicholas Dowgul, and then there was one other one. And I was the only one at that time to do all three. I was like, okay, cool. Cause I'm relatively newbie in there. I've only been in there since February. So it was good to have that kind of kudos where people know that I take it seriously.
Tyson Mutrux (13:50)
Yeah. Are you getting, are you getting actual referrals at this point?
Nicholas Dowgul (13:55)
I've gotten one and it was a good referral. You know, we had a conversation with guy and he just didn't end up signing up. I think he was going to try to handle it on his own. I was like, man, good luck to you. But I mean, there's some guys in the group, they were in the group for like a year and never got one referral. And now they get a consistent stream of referrals. So the other thing I got to do probably a little bit better job of when I get some more time is consistently doing more one to ones. I think I've hit like twenty five at this point, but we've got forty five people in our group, which is a big group, pretty big group.
Tyson Mutrux (14:48)
Yeah, it really is.
Nicholas Dowgul (14:50)
The people that I've talked to, man, I haven't had one one-to-one. When you network with people and you have a bad one, you go, this person's weird. I haven't had one of those yet. Everybody was cool. Everybody got it. Everybody understood what the whole thing was. It was good conversations. Not one of those weird ones. I haven't had a ton of those over the years, but It's kind of weird. They stick out so much because it is rare. But when they do happen, it's like, wow, that person needs a referral to a psychologist or something because there's something wrong with them.
Tyson Mutrux (15:32)
Oh, man, I think we've all had those.
Tyson Mutrux (15:35)
That's so funny. The traffic light system, I think this is hilarious, though. So Jim and I, Jim was the only one that got green in our group, and he was consistently green. He got zero referrals, which I think is... He and I joked about it all the time, because he was the only one doing all the things that they say you're supposed to do. This is going to sound like I'm knocking BNI. I'm not. I don't think it works for every single profession. It just doesn't, but... There was something about immigration. He never got referrals from it. Just never. So I think he was in for a year and quit.
Nicholas Dowgul (16:21)
Yeah. I could see immigration being a kind of a tough one for people to, you know, to get referrals to. I mean, we have one, uh, We had some folks come over last week and they were Nicholas Dowguls. And my big thing is we don't like I do. I represent a lot of trades people. So people that have a complaint with the electrical board, plumbing, HVAC board, GC board, like, you know, they come and whether they're unlicensed, they have a complaint filed against them. for an injunction or they're actually licensed and they get a complaint filed for not pulling a permit or helping somebody that was unlike whatever the case may be so we had this couple come by and they work for a non-profit that is trying to link um uh young adults like high school kids to like to the with people in the trades so get them into the trades and working because there's such this big massive void of people in the
Nicholas Dowgul (17:29)
trades and i tell you man i've represented people with an electrical board and plumbing HVAC board and GC board, if people stick with it, they can make a ton of money. So I approached them afterwards and I was like, hey, would you like a connection with people that are higher up in these boards? Because I maintain a good relationship with them because, you know, it doesn't do my clients any good for me to be an A-hole, you know what I mean? So I hooked them up with them and there was a gentleman over in One of the tech schools is one of the better tech schools in the whole Southeast. And he was all about it. So, you know, that was one of those like examples of connect a positive connections that I can make with people. And now they know my name.
Nicholas Dowgul (18:28)
And if they happen to someone on somebody that makes a mistake or allegedly makes a mistake and they need somebody, hopefully they'll think of me. But, you know, the purpose is like making sure they're connecting and stuff there. But like I become doing this like my marketing started with a lot with nurses. And I kind of learned the problems that nurses are having. You know, they don't do a bad job. And a lot of it is documentation error, like minor stuff, right? And having represented tradespeople over the years, I've seen what a lot of those problems are. People that have a license, they can't find help. So they'll have like, you know, John Smith that's got like a, handwriting on the side of his truck as an electrician and they're like well i know john through you know sam and all these he does a good job and then you know john's not exactly licensed so they do him as a ten ninety nine and
Nicholas Dowgul (19:36)
then they get in trouble and it's not it's not that the other guy did a bad job it's just that somebody found out that he wasn't licensed and then we'll use that as leverage to not pay their bill or whatever the case may be
Tyson Mutrux (19:55)
You're kidding me
Nicholas Dowgul (19:56)
Yeah, people do that. And, you know, like, oh, this guy wasn't licensed. Well, then you still owe him, you know, like five grand. And they're like, oh, well, I'm not going to pay this. And then like, well, you know, I mean, we did the work. It was fine. Is there a problem with the work? No. And then they're reporting to the board. Now, there are some times where there is a problem with the work, but I have seen it the other way, too.
Tyson Mutrux (20:31)
So I'm looking this up because I don't know if Missouri requires the GC to have a license. So I didn't know that a GC board was a thing.
Nicholas Dowgul (20:42)
Yeah, the GC board, they're big. Electrical board, plumbing HVAC board. It's a plumbing HVAC and fire sprinkler contractors, of all things.
Tyson Mutrux (20:51)
Missouri does not require a statewide general contractor license. So I guess we're lucky there.
Tyson Mutrux (20:57)
Yeah, yeah. I mean, freedom. I guess it makes sense. I mean, I can see why you'd require a license, but I could also see why you wouldn't. To me, it makes more sense that the people doing the trades would need the actual license. That makes sense to me, like a plumber or an electrician, but not necessarily the GC because the GC is not necessarily doing the work. What does the GC license consist of?
Nicholas Dowgul (21:28)
I mean, it's a money thing because one of the things that they make you qualify for to get the license is basically a financial statement affidavit. and showing how solvent you are, how much money you have. And if you don't have that, then they're going to kick it out because obviously with GC works, the money's supposed to flow through them down to the subs and all that stuff. So if they're, if you're not able to show that you have that liquidity or even the assets to become liquid, then they're not going to qualify. You're not going to become the qualifier for the license or get the individual license.
Tyson Mutrux (22:13)
So this makes sense to me, and I'll tell you why. I had a client one time early on. It was about his real estate license. So this was a BNI referral. This was back when I was in BNI. And I didn't even do this stuff, but I took it on as a favor. It was one of those first couple years of my practice where you take things you shouldn't have.
Nicholas Dowgul (22:42)
Yep.
Tyson Mutrux (22:43)
We were successful in defending his real estate license. But the reason why was because he was, he was robbing Peter to pay Paul cause he had a separate GC company and he had it. So it was, it was it, which basically at some point became insolvent. And so it was, it was all because of the G his company, his GC company didn't have the funding. So that's what started, that was the start of the snowball. And then, the people that bought the house were pissed off because he sold the house too and so they went after his real estate license and we we actually actually was successful in defending it i thought for sure he was screwed but luckily he did not it was um they i think they gave him probation or something like that which was which was we thought for sure is gonna be done without for sure
Nicholas Dowgul (23:45)
And here's the thing I always have. We have a mechanism to make people full. It's called civil court. You get all these causes of action that you can utilize So I don't really find much of any other value in the boards. And I think that it does stifle competition in some respects. Like going back to the trades, like there's plenty of people that have been doing electrical work for twenty years without a license that know exactly what they're doing. I mean, reality of the situation is what it is, you know, for ten years. But if those guys get popped, then it's a complaint for an injunction. They get an injunction put against them. And then if they violate the injunction, obviously it's contempt. So, you know, and I like, you know, I like everybody with the trades boards. They do a good job.
Nicholas Dowgul (24:44)
But at the end of the day, I do think that there is a level of concern that I have, at least, with kind of limiting competition and limiting people to come in the workforce. We have a shortage of nurses in North Carolina, like by thousands, and it's not really getting much better. I think it's getting a little bit better, but not much. And then nationwide, I mean, it's like four hundred thousand shortage nationwide of people in the trades. I mean, it's it's insane. And I do think that there might be. You know, maybe a better way to go about making sure the general public is protected, because that's at the end of the day is like, well, it's like a cult. It's like we're here to protect the public. It's like, OK, how are you protecting the public when I can't get a nurse if I'm in the emergency room? You know, that doesn't really make me feel good. So I don't know.
Nicholas Dowgul (25:52)
That's above my pay grade, man.
Tyson Mutrux (25:54)
I want to ask you about something else before I would do, I want to remind everyone, um, make sure you fill out the association survey. Uh, we're taking those very, very seriously. We got really good feedback so far, but, uh, fill out the association survey that we put out in the association for make sure you fill it out. But, okay. So here's what I want to ask you about a couple of things really, you know, there's all this money flowing into legal and people, you would have this private money that you got Arizona and Utah that you can actually, if you're a non-lawyer own a firm, um, Can you do that in the trades too? So do you have to be, do you have to be licensed, like a licensed electrician to own an electrician company?
Nicholas Dowgul (26:50)
No, you don't. And that's another thing where the big equity firms are getting into the trades big time. And I've had some clients over the years that most of the people that I represent, they're the qualifier for the business and they own it. But that you don't necessarily have to have that. If I'm running a business, it's going to be under my license and I'm not going to be out leveraged by somebody else by, well, I'm tied to them because they have a license. And if I want to own the business, I need them. That to me logically doesn't make any sense because you're out leveraged there, but technically you can do that. And people do do that. You know, some people are better at running a business and they struggle with taking the exam. And some people are better at taking the exam and struggle at running a business. So sometimes you can get a good partnership there.
Nicholas Dowgul (27:56)
But, you know, technically, yeah, you can do that. There's other there's a list. I can't remember all of them off the top of my head, but I know like, you know. Running a medical office, you know, you've got to be the licensed over a law firm. Obviously, you know, we can't do any profit sharing with non-lawyers. So it's you're running it. And engineering, I think, is another one like that. So there is a list. It's not super long, but there's enough. I think it's like eight or ten professions where, you know, you you have to be the owner and the license holder. You can't have somebody else in there.
Tyson Mutrux (28:42)
I know that Ryan Webber and I have been talking about this for a while about how we'd love to own a company like that, something in the trades or like a lawn mowing business, something. Because to me, it's a solid investment. It is a cash investment. Flowing business. All of them are. And like we have this joke about our neighborhood. It's called the Cascades. But like we call it the joke. It's not really our joke. It's the trades joke. They call it the Cascades because they just come in and charge whatever they want. And if they're all mediocre at best, all mediocre. But if you were just a bit above mediocre, you could make a fortune. Just a bit above mediocre. Not that that's what your angle should be or your goal should be, but just a bit above mediocre and you're rich. It's one of those things that it is wild to me how little they care about customer service. It is so crazy.
Nicholas Dowgul (29:50)
Really quick on that because I know we're running short. The difference between electricians that have been doing it for four or five years where they're making really good money and then the HVAC guys... You can tell like the electricians, they'll come to an informal meeting with the board and they got some bling on their dress real nice. You know, they've got like the girl or the fiance or wife's got a big rock that's happened before. HVAC plumbers, you know, it's like a shirt like this with like their logo on it. They're just there. You know, it's like, let's get this over with. They got their boots on. They've got their jeans on and a polo shirt.
Tyson Mutrux (30:38)
Yep. That's that's just a nice. No, I said I grew up in that world. I get it. I know. Completely get it.
Tyson Mutrux (30:47)
OK, so here's the thing I want to ask you about. It's the you're the the bookkeeper slash accountant, virtual CFO. Do you feel like she has gotten a grasp of your firm? Because my concern with virtual services like that, like CFO type services, or just that they can't fully get a grasp of your business. Do you feel like she's gotten a good grasp of the business?
Nicholas Dowgul (31:15)
Maybe not a hundred percent yet, but every time I talked with her, I noticed improvement. like a little bit more and a little bit more, a little bit more. I think right now she's got a pretty good grasp of it. And I'm interested to talk with her next week and kind of see where she's at now. I mean, I, I think that probably by the end of this month, she'll have a firm a hundred percent grasp on it. Um, You know, but that is something that I think I've kind of struggled with before with other fractional CFOs. It's kind of like, you know, spend too much money and have like a thirty minute to forty five minute call. And it's kind of like, well, they're like, oh, you just need to make more money. I'm like, gee, thanks, Einstein. Why didn't I think of that? You know, I mean, but she does seem to be a lot different as far as that's concerned.
Nicholas Dowgul (32:22)
And at the very least, she's coming with an agenda for me.
Tyson Mutrux (32:27)
Yeah, sure. No, that's good. And here's the thing. I think you wouldn't even expect a CFO that's full-time working in your office to be fully up to speed at this point either. So the fact that she's gotten a grasp this quickly, I think I'm pretty optimistic about that. That's pretty good, though. You said two months in? That's pretty damn good.
Nicholas Dowgul (32:52)
Right around two months. Yeah, somewhere around there.
Tyson Mutrux (32:55)
That's not bad at all. A few months left. Anything else you want to talk about?
Nicholas Dowgul (33:02)
Honestly, man, I am excited about MaxLawCon. So I'm definitely going to be there. I was thinking about it last night, how I need, that was another thing I don't need to run by her is the best way to utilize my, I've got like a ton of Delta points and it's an hour flight from Raleigh to Atlanta. So I'm like, I'm not driving six hours, which might be eight with Atlantic traffic. So I need to get that done. But I'm definitely looking forward to that, man. I've got the mastermind and all that stuff booked, booked my hotel. Thankfully, I did it when I did because I think it sold out at this point. But yeah, I'm looking forward to it, man. I've never been to the battery area of Atlanta.
Tyson Mutrux (33:56)
Oh, it's really cool. You'll like it. It's really cool. We had a mastermind. The reason why we chose that hotel is because we had a mastermind there a few years ago. And it was really cool. Back then, we did a tour of the baseball field. And it is so cool. I remember Alexis Austin, she and Jimmy got an upgrade to their hotel. And it was like the master suite. It was massive. And we had a few drinks after and everything. But at some point, security got called. They had to come up and tell us to be quiet. We weren't being rowdy. It was maybe a little too loud, but it was awesome. It's a really cool place. You've got all these restaurants. It makes it really walkable and everything. You'll love it. It's cool. You're going to like it.
Nicholas Dowgul (34:53)
That's awesome, man. I was hoping they were going to play my Phillies that weekend or that week, but no luck on there. Still looking forward to it.
Tyson Mutrux (35:04)
Are the Phillies not any good?
Nicholas Dowgul (35:07)
No, they're right neck and neck with the Braves at this point.
Tyson Mutrux (35:12)
Well, then they could play each other then.
Nicholas Dowgul (35:15)
Right. Cause that'd be playoff time. No, it was, it's still playoffs to start at the end of the month, beginning of October. One of the two. Oh, dang it. Okay. Okay. Nevermind then.
Nicholas Dowgul (35:28)
Are the Braves in town? I can't remember if they were or not. If they were, I might try to snag some tickets to a game. Obviously, I'm not a Braves fan, but I like baseball, and that seems like a cool stadium. It's weird because I remember when Turner Field opened up, and now that's been closed for years. I was like, shoot. Did they tear that down? They had to have.
Tyson Mutrux (35:58)
I would assume so. It wasn't in the best part of town in Atlanta, though. So I don't know if you could tell the difference. They had turf at some point. I remember they had turf at some point, which was like that. I don't know if you remember the AstroTurf. The Cardinals had the AstroTurf and they got rid of it. It was like terrible. The AstroTurf was terrible.
Tyson Mutrux (36:26)
Oh, yeah. Anyway, thank you for doing this.