Stories of Wonder

In this episode, Cassandra Iannucci and Alex Green explore how student support programs are paving the way for more inclusive and equitable university systems. 

Read more about Cassandra and Alex's work here: https://this.deakin.edu.au/career/how-student-support-programs-can-transform-universities/

Chapters
00:00 – Introduction
00:36 – What is Students as Partners?
01:33 – Cassandra’s Journey
02:57 – Alex’s Story
04:18 – Authentic Partnership in Action
07:01 – Matching Students and Staff
09:32 – Impact Moments
11:00 – Shifting Attitudes in Higher Education
11:34 – How Projects Begin
13:07 – Voices from the Classroom Podcast
14:46 – Students Mentoring Staff
17:15 – Why Equity Matters
18:25 – Avoiding Tokenism
21:06 – Removing Barriers for Students
24:01 – Lived Experience as a Catalyst
25:43 – Career Impact
26:14 – Tangible Changes Across Deakin
33:36 – Normalising Partnership
35:59 – Why Belonging Matters
39:02 – Skills and Confidence
42:00 –Proud Moments
45:36 – What Staff Should Know About Students
47:00 – Closing Reflections

Please note: The individual views and opinions expressed in this video do not necessarily reflect those of Deakin as an organisation. Deakin is committed to fostering a safe, inclusive, and supportive environment where both freedom of speech and academic freedom are vigorously upheld. Our community thrives on diverse opinions and perspectives, with open-minded inquiry and respectful disagreement essential to our university culture.

What is Stories of Wonder?

Stories of Wonder platforms and celebrates the real impact Deakin students, alumni, researchers and staff are making in the world, right now.

Deakin University CRICOS Provider Code: 00113B. TEQSA Provider ID PRV12124

Cassandra Iannucci and Alex Green are both

part of Deakin's Students as Partners
initiatives.

In this episode,
they discuss how, together,

they're reshaping the way that students
and staff collaborate.

Putting equity
and lived experience at the center

and creating
real change in higher education.

From the lands of the
Wudawurrung people,

this is Stories of Wonder.

Cassandra, Alex, welcome
to "Stories of Wonder."

- Thank you.
- Thanks for having us.

- Pleasure.

All right. Cassandra,
let's start with you.

I'm hoping that, could you
give us a simple overview

of what the Students As
Partners Initiative is

and what it aims to achieve?

- Sure.

Really, at its course,
Students As Partners

or students have
partnership shifts the focus

from doing things for students

to doing things with students.

So it recognises the unique expertise

that students bring and
that's their lived experience.

And you engage in a
collaboration which eventually

and intentionally leads
to better outcomes,

more inclusive experiences,

and things that are just more meaningful

because they're made in co-decision making

with students and staff together.

- Yeah, right. And how did you
first get involved with it?

- Well, (laughs)

I've always been drawn
to relational pedagogy.

So the idea that we learn in
relationship with each other,

it's a community of practise really.

And so it's a core pillar of my teaching

and learning philosophy.

And through also being introduced to ideas

of decolonizing my practise,

I was able to commit to thinking about

how I understand power and voice

and whose knowledge is
valued within a teaching

and learning context.

And so I would like to
really just acknowledge

our First Nations colleagues

and how we can learn a lot
from them about deep listening,

about relationships and about community.

And that's what student
staff partnership is.

So really, I came to it from a value

of recognising my students as partners

and thinking about how
I can create a community

and lean hard into relationships first

as a grounding for then learning to occur.

- Hmm.

Alex, how did you get involved
and what drew you into it?

- I first got involved in 2021.

I joined the student's
mentoring staff project

as a student mentor.

And that fed into a micro
grant project with, I think,

who is now the Digital
Learning Futures team

to look at redesigning the
DeakinSync Online unit site

to make it more accessible for students.

- Mm.

- I was looking for work that went beyond

a lot of the traditional
casual roles we think of

as being for students.

I think I'd pulled enough pints
of Guinness by that point.

(group laughing)

And I was also looking for a way

to feel more connected to uni.

I was an online student at the time,

and I think for a lot of
neurodivergent students,

they feel that a lot of
traditional work styles

won't be suited for them.

So the idea that this
would not only be flexible

and accessible for me as
a student with autism,

but directly valued my input

was an exciting thing to be part of.

And here I am all these years later.

- Yeah, so you were an online student

when you heard about this?
- Yes, back in the day. Yeah.

- And how did you hear about it?

- Through Deakin talent.

So where students find out about listings,

including work integrated learning

and student roles at Deakin.

So I was pretty habitually
combing through that

for something that I could do online.

- Yeah. Cool.

Cassandra, what does an authentic
student staff partnership

look like in action?

- This really good question.

I think about, look, I think
about student staff partnership

as a relationship.

And it is, and just like
you would think about

a good friendship or a colleague,

it takes time to build trust.

You don't start by diving
into your deepest problem.

- Mm.

- You take time, you listen,
you get to know each other.

You have dialogue.

And it's in that space that you
can then lean into curiosity

and open up more meaningful dialogue

and problem solving together.

And it's the same when we're looking at

authentic student staff partnership.

It's built on trust.

So oftentimes that
takes time to establish.

- Yeah.
- It takes vulnerability

because you need to show
up as a whole human person

if you're expecting
whomever you're working with

or establishing that partnership
or relationship with,

to also show up as a whole human person.

It has to be a shared learning space.

So just like that reciprocity of,

I'm showing up with vulnerability as well,

and we're engaging in that dialogue.

You're coming from a
learner first perspective.

So if you're coming into a
student staff partnership

and it's not genuine, you
already have the answers

or you know what you want the answer to be

or what you want a co-created.

And I'll say that in air quotes

because this wouldn't be genuine.

- Yeah.
- You already have what the

outcome looks like in practise.

So in order for it to be authentic,

you need to come as a learner first.

And again, we lean on our
indigenous ways of knowing

and our colleagues who have shared in the

practise of partnership for
tens of thousands of years.

So it is a learner first perspective.

It's relational, it's dialogic,

and it's built on care
fundamentally, isn't it?

Where you care to know
about the other person.

You care to know about what
the student has to say.

You care about their experience,

you care about them as a person.

So you're not only creating a space

that nurtures a relationship,
but you're caring.

I think really at the heart of it,

that is a genuine student
staff partnership practise.

It has to be built on that notion of care

and compassion and community and trust.

And it takes time to build and nurture.

- Mm.

And I guess like to be able
to create spaces like that

in all of these kind of, I
don't know, interactions,

these shared sort of
learning opportunities,

it's not gonna be for every staff member

or they need to be prepared
to kind of do like,

how does that work in, I don't know,

onboarding the right staff members

and matching them with the
kind of the right students?

- Mm.
- What's that process like?

- Yeah, it's a really good question.

What we have in the Students
As Partners programme

here at Deakin is really
leading nationally

because we have a variety

of student staff partnership projects

that all require different
levels of investment,

different capacities to engage in

that genuine relationality.

And so therefore, different
entry points really is

how we like to talk
about it here at Deakin,

where a staff member who is curious

and committed to recentering the student

or the student voice in their practise,

but doesn't yet feel
confident that they can create

that safe enough space
or that they can show up

with vulnerability if it
challenges their traditional

grasp on authority or controller power

within the teaching and learning space.

They can come into one of our
student staff partner programmes

or initiatives that is a
little bit of a lighter touch.

- Mm.
- So we can meet

staff where they're at.

And the same for students.

So we have to rebuild
trust with our students.

And so we can't expect all
students to feel comfortable

diving into a deep relational
practise with a staff member

if there isn't that trust there.

- Yeah.
- And so we can suggest

a lighter touch partnership
opportunity to start to build

that trust in the staff partner or,

and in the university system
that it's genuinely here

to listen and to co-create

and to respond in decision making context

to what the student lived
experience is telling us.

- Yeah, right. Cool.

So there's a bit of a almost like,

I don't know, you can try.

- Yeah.
Not before you buy,

but you can try a little bit
and find your feet a little bit

before you jump into something

that might be a bit more weighty and meaty

and see if you're ready to be vulnerable.

Alex, tell us about a moment

where you saw your input directly

influence a university process

or decision that affects students.

- I mean, look, I could point
to points of impact in any

of the projects I've been
fortunate to be a part of.

We've made adaptations
to the variety of formats

that students can view their
learning resources in online.

That was one I was very proud of.

From that first micro grant.

We've seen a lot of adaptation to language

from projects I've been
part of, such as changes

to the evaluate survey, which Cassandra

and I have partnered on last year,

changes internally to how we talk about

study abroad opportunities for students.

But I actually think the most
tangible shift I've seen is in

how the staff that I've
partnered with interact

with students moving forward.

I've been able to go on
to partner with a lot

of the staff leads that
I've worked with in projects

outside of Students As Partners.

And just seeing the shift
in how they show up to class

and meet students where
they're at, as Cassandra says

to me is probably the most valuable.

- Right.

Are there any examples of like,

I don't know how certain teachers

or tutors have sort of
changed their strategies

on how to connect with
some of their students?

- I think it's more of an attitude.

As Cassandra said, it is partly
about staff who are ready

to be vulnerable.

And I think seeing that we
can all get very connected

to the work that we produce.

You know, when you're close to it,

it's hard to see it objectively.

So I think seeing staff
be a little less defensive

about what they're bringing to students

and just giving students the opportunity

to share their thoughts has
been humbling, I would say.

I think. Yeah.

- Mm-hm.

And Cassandra, how did these
kind of initiatives come about?

Like the things that you can choose

to have people partner on
to, I don't know, change,

is there student outreach prior?

Do students express an interest

and I guess the same with staff,

you went into it a little bit there,

but like, how do they
even hear about this?

- Yes, so one of the key
features of our suite

of initiatives and programmes is that none

of them are mandatory.

None are required for staff to engage with

or students to engage with.

And I personally really appreciate that

because it restricts,

it prevents disingenuine
engagement with the programmes.

And because they're all
opt in or voluntary,

there is an expression of interest form

for most of our projects or programmes.

But it really depends on what
initiative we're talking about

and where in that scaffold
partnership experience

a staff wants to sort of get engaged with.

If it is on the lighter touch,

dip your toe in type of a thing.

We do have a co-created

and student led podcast where students are

in dialogue sharing some of
their experiences framed through

what they wish their
lecturers or educators knew.

- Ah.

- So you can tune in to that on any...

(group laughing)
- Should we, yeah,

let's get a little super
there with the name of it.

What's it called?

- "Voices From The Classroom.
What I Wish My Lecturer Knew."

- Oh, nice.
- Yeah.

- So it's students talking
about this. Yeah, right.

- That's right.

Students are hosting the podcast talking

with other students who are
sharing their lived experience

and that requires nothing

but tuning in to anywhere
that podcasts are live.

And you can listen to stories

and really humanise your
students in your own classroom

or lean into that curiosity without having

to engage in dialogue with students.

So there's no barriers at all
to engaging with that programme.

We then have other
programmes like for example,

our students' mentoring staff programme

where an open call expression
of interest is put out

to any staff member in the university.

Professional staff, academic
staff, casual staff.

And you can express
interest in participating.

We don't gatekeep really, the
programme is there for you

to be involved in.

For that one students,

we have a targeted cohort of students

for the students
mentoring staff programme.

- Mm-hm.
- And so we will open

that programme up for students

who are registered in the
Disability Resource Centre

or through the Disability Resource Centre.

But other programmes we
then put on Target Connect,

which is Alex you were reflecting on how

that's how you first came to
students staff partnership

and that those are those programmes.

So it really depends on
what the initiative is.

There's really low barrier

and then a little bit more
of a assessment process

through which the staff
might submit a project idea

and then it goes through
an assessment panel

and rubric to receive funding.

So again, the deeper the partnership,

the I guess more thorough
the process is to ensure

that it is a genuine partnership project.

- Yeah.
- And that staff

and students are gonna
have a good experience.

- Yeah. Cool.

And what are the limits of
what a student can mentor

a staff member on?

Like is it everything
from building empathy

with people with different abilities

or different lived experiences

or the way to like how to use TikTok?

Like what are the lines we're
drawing in between here?

- It could be, it really is open in

that student mentoring staff
programme in particular.

Some students come into the programme

with something in particular
they want to educate.

- So they can come in with, yeah, right.

- They can.
- With something that

they're proposing that...yeah.

- Or they just come in with an interest

to share their experience
and maybe respond.

So we had some students come into the

student mentoring staff
programme who love the idea

that there's interest
from a staff perspective

to understand their lived experience.

And that's enough.

So they come into the
programme and just engage

and the conversation
goes wherever it goes.

The academic or the teaching staff

or the professional staff,
whomever it is, might say,

"Hey, I've been really curious
about what it's like to,"

or "What was your
experience of this aspect

of the university?"

And the conversation goes from there.

We do support our students

and our staff engaging
in any of our programmes.

So for our students mentoring staff,

we provide examples of safe conversations,

what's appropriate,
what's not appropriate.

For example, not appropriate
to ask for disclosure,

why are you registered with
the disability resource centre?

What's your disability or
like it's not appropriate.

So we really support our students

and staff to make sure it's safe.

We provide activities that
students and staff might use.

Like a would you rather
teaching and learning edition

or would you rather assessment edition?

And it creates a fun
entry point to dialogue

and then the conversations
go where they need to go.

And of course that's not required.

Dialogue can just happen naturally

if both students and staff are willing.

- Mm-hm.

Why is it important that this programme

has an equity first lens?

Maybe you first, Alex.

- That's a big one.

I suppose we're trying
to provide a platform

for student voices who are
often not allowed into the room

or not offered a seat at the table.

- I think students can tell when we engage

with them in a way that is not authentic

and creating this sort of safe third space

for students within Deakin has been,

I mean from my personal experience,

humanising, confidence
building, capacity building.

But I think we are really
trying to prioritise, as I said,

student voices that are often
left out of the conversation.

Because those are often the
students who need direct support

and are missing out on that
relational aspect of what it is

to be at university.

So yeah, privileging that
space for those students.

- Hmm. Yeah, that's so important.

How do you ensure that
students from equity cohorts

are supported and empowered
rather than tokenized?

'Cause I suppose that's the
risk sometimes depending on,

I don't know, it's an
opt-in kind of experience.

But yeah, you don't want
it to seem transactional.

Right?

- I think depending on the project,

part of the work we do at
the beginning is ensuring

that staff have intentions

to engage authentically in
partnership with students.

So ensuring we're not at risk

of them becoming research assistants

or just sort of sounding boards

or tick boxes to say that staff
have engaged in partnership.

So Cassandra, maybe you
wouldn't mind speaking

to sort of how we,

yeah prioritise staff who are trying

to engage authentically
in partnership, I suppose.

- Yeah, and I might even take a step back.

I think when we think about universities,

they were originally
designed for a small group of

privileged white upper class men.

And we still see echoes
of that in our systems

and the ways that
universities are run today.

And through our partnership practises

and our equity first lens,

it allows us to really step into believing

that it's our responsibility
as a university to change.

So it's not about preparing
students for university

that doesn't work for them.

- Mm.
- It's about co-creating

a university that is for the people.

And I think about conversations
that are happening now

about social licencing to educate.

And that requires that we have trust

in the people of the community.

And the only way for us to do that

is to care about our students

and to show that we are
responsive, we are listening,

we are committed to
co-creating a university

that is for the community.

And the community is
more and more diverse.

Thankfully in a university
this is something

that we need to celebrate
and remove barriers

and really step into the
responsibility of creating a space

that is built for and with.

And that's where partnership
comes in with the students

that we want to serve in the university.

And so, yes, to what
you were saying, Alex,

it's really important we can,

and equity first perspective allows us

to look around the room
and say, who's not here?

How are we reinforcing
inequitable practises and why?

- Yeah.
- What are the system barriers

that are not meaning this
table is it diverse perspective

and we're making decisions
together rather than for?

And so one of the things

that we do in our programme
is a low barrier entry

into student staff partnership.

So what that means for a
student when they apply

through Deakin talent, sorry,

when they apply through Deakin talent,

they don't need to upload a CV,

they don't have to have
previous work experience.

It's you being a student
qualifies you for this role.

- Yeah.
- It's your lived experience

that we value and welcome you
into the programme for to share.

So one, we have a low barrier entry into

the student staff partnership programme

and we pay our students.

- Mm-hm.

- So we recognise that volunteering

requires economic capital.

It's a privilege to volunteer,
it means you have time,

you have money, you have the connections

to be in the right place,
you have transportation.

You know, there's so
many privileges layered

in an assumption that
students can volunteer.

And so we pay or numerate
all of our student partners

and that helps to ensure

that equity cohort students are supported

in student staff partnership

and are genuinely
removing as many barriers

as we can to be decision
makers at the table.

We also hire from an
equity first perspective,

which is really important to us.

And in order for any
projects that seek funding,

any partnership projects that
seek funding from our programme

needs to evidence that the outcomes

of the programme are going
to support the teaching

and learning and student outcomes
of equity cohort students.

So it needs to show that
it's improving accessibility,

it's considering
different ways of working.

It's asking the question,
who is this privileging

who is it not, in an
attempt to really amplify

otherwise silenced or marginalised voices.

- Yeah, that's fantastic.

And it really, instead of
putting the onus on the students

you are actively looking
for, who's not here,

who's missing, what voice
aren't we hearing right now?

Alex, if you are comfortable,

could you tell us a little bit about

how your lived experience
has sort of shaped your role

and your participation in this initiative?

- You like the big questions?

(group laughing)

I am very proudly a
member of both the queer

and the disabled community.

And I do think my personal
identity in that space

inherently lends itself to advocacy.

So there's a reason that
the students we partner

with are not only passionate
about improving the experience

for other students, but
they have lived experience

in needing to adapt and
change their way of thinking

and change the language they use.

And I actually think a lot
of the staff we partner

with can learn from students in that way.

I also think that lived
experience can create a safe space

for other students.

So other students who identify
in those communities can sort

of see themselves reflected
in students who have been able

to make significant
change at the university.

And it's sort of an
opportunity for students

to impact decisions that
directly affect them.

- Hmm.
- Yeah.

- Has your involvement in this initiative

shaped your career aspirations in any way?

Has it opened any doors for you?

- Absolutely.

I mean, I'm currently very fortunate

to be working in the
Students As Partners team

with Cassandra and the
wonderful Sam Geddes,

shout out to Sam.

So I'm working as an officer in the

Students As Partners teams,

sort of as that first point
of contact for students.

So it's been a very gratifying graduation

from my work as a student partner.

And I would also say I learn
from every student we work with

on a daily basis.

- Yeah. Nice.

Cassandra, what are some tangible changes

that you've seen across the university

as a result of this work?

- Like how long do you have?

Because we genuinely could sit here

for way longer than reasonable

to list through some of the changes

or impacts that partnership
have had on the university.

I can start by thinking personally

and something you said earlier,
Alex reminded me of how

of like even the most micro
thing makes a big difference.

We have a programme called
Coffee Conversations

and this is one of the only
students staff partnership

programmes in the whole
country that brings partnership

into the teaching and learning space.

So it's something that
we're really proud of

because what we found historically is

that students are asked to
give feedback on the unit,

on their experience of a unit
at the end of a trimester.

- Yeah.
- Which is amazing.

It's important to amplify
that student experience,

but what it doesn't do is impact

that student because
they're providing feedback

after their experience is done.

- Right.

That's probably the last
thing that we wanted do

when they've like wrapped up a whole unit.

- Right, well, some
students are passionate

and want to improve the experience

of the students who come after them.

But it was a problem
that we wanted to solve

because students have lived
experience, they have opinions,

they have feedback, and we need to listen

and inform our practise as
we go through the trimester.

So we created this coffee
conversations programme

Where teaching staff and students,
a small group of students

and it changes each week
depending on who signs up

or who's available to come along.

We share coffee or any hot beverage

or any cold beverage for that matter.

- Free coffee, okay yeah.
- Free coffee

from the on campus cafe.

You walk over after class,
sit down, have a bit of a yarn

over a cup of coffee,
students share who they are,

as a teaching staff you share who you are,

you could talk about anything.

And the conversation, usually

with the relational first
lens ends up talking about

some feedback and student experience.

And then what we can do is
listen to that feedback,

make changes to our practise
for the next week of classes.

And then you stand up there in
front of this class each week

and say, "Hey, I heard
what you said last week.

You wanted more of this

so today I've put more
of that in my class."

And the students can then
see that we're tightening

that feedback loop.

So when we're talking
about partnership requiring

trust building every single
week when we're evidencing

that you are giving me
feedback, I'm listening,

and we're making these decisions together

to improve your experience
of teaching and learning

and your teaching and learning outcomes.

Students are more and more
engaged and trusting in you

and in the process.

- Yeah.

- But what I learned from
participating in that practise,

even the small thing, like realising

that I keep so much a
secret of my practise

in the university.

- Mm.
- So students will be coming

and saying, "Hey, this
deadline for this assignment

is not working for me."

Like, okay, to be honest, it's
not working for me either,

but here's the policy.

So let's sit down together

and say, okay, using your experience,

using what's in the
Deakin assessment policy,

how can we solve this problem together?

And I realised that I was making decisions

that weren't working for students

because of particular
systems and requirements,

but not telling students.

So that dialogue was missing.

- Yeah.
- So even little

things like that,

I'm more forthcoming to
share what is usually hidden

or secret knowledge behind
closed doors with my students.

And that builds trust and
it builds relationships.

But that's just a very small example,

but it's something that does matter.

Other things that we've done,

we see assignments being co-created.

- Oh.
- Yeah. Right?

- Cool.
- Very excited about this one.

- What's an example, where
have they tried that?

- Oh, multiple places
across the university.

- Okay.
- So we've had a couple

of faculties do partnership
projects with their students,

where students in that
unit are sitting down

with the unit chair and
co-creating the assessment-

- Wow.
in the unit.

Sometimes we have examples
of students who have

finished the unit and who
are currently in the unit

and who are coming into the unit.

So if it's a core unit,

we might have the next
year's cohort students join

that partnership and
they sit down together

and say, "Hey, let's
co-create this assessment task

so that not only is the
task itself genuinely seen

as meaningful, relevant, and
worthwhile to the student,

but there's also this
relationality that's built into it.

Other students then trust
that, hey, this was designed

by my peers with my best interest.

And so they lean in
harder to the assessment.

It's so cool.

Like, why do you know? It's so cool.

Why don't we do it more often?

- Yeah.

- And it could just be a rubric.

You could co-create a rubric.

- Wow.

- And I get excited about
teaching and learning

because it's my heart.

But we have so many examples
across the university,

having things accessible
in like feminine products

in toilets for free.

- Of course. Yeah.
- Right?

Something that was
student initiated and led

and done in partnership.

We have examples of co-creating media,

products that support students

to see possibilities
in career trajectories

and pathways from a degree,

connecting with industry partners.

We see, what are of yours favourite things

that you've seen across the university?

- Oh gosh.

I'm thinking even just of this year,

assessment templates and
rubrics is a big one.

- Hm, massive.

- Obviously very excited

to see the podcast coming into fruition.

- Was that student like ideated as well?

Or was that an initiative
born out of this initiative?

- Yeah.
- Like and then

sort of handed down...

- That one was staff initiated,

that was born of recognising the problem

of partnership requires safety

and not all staff are
safe to share stories with

from a student perspective.

- Yeah.
- But we still want

those staff to have access
to lean into that curiosity

and to start to understand
the student experience.

So we said, hey, we need something
that's really low barrier

for staff to engage with.

- Yeah.
- But we are absolutely

not creating that from our,

like it needs to be student led.

- Yeah.
- And co-create with students.

So then we hired student
partners to create

what will this look like?

And the creation of deciding
it was gonna be this podcast,

this was gonna be the aims,
this is how we're gonna run,

this is how we're gonna
communicate with students,

this is how we're gonna edit

was all a partnership with students.

- Yeah.

- We've also had the
fantastic student initiated

project this year, which
has been developing a module

through the students helping
students division two

support neurodivergent
students in the classroom.

So that's a fantastic resource.

And that was a student who approached us

and said, "This work needs to be done

and I think this is the right space."

- Mm-hm.

So another tangible change
that I've seen is that one,

more and more staff are seeking
partnership opportunities,

which is really cool
because it's normalising

student staff partnership practises.

- Mm.

- And if word of mouth is
spreading, something's happening,

good tangible outcomes are happening,

students are talking
about their experience,

staff are hearing it, they get curious,

they wanna be involved.

- Yeah.
- They wanna have that same

engagement with their students

or those same quality of
relationships with their students.

And then we're seeing it
become business as usual.

- Mm.

- So as an example, drawing
on coffee conversations

that I was talking about, we
fund those coffee conversations

when you're a part of the programme.

We often have staff come
up to us now and say,

"Hey, it's just what I
do with every class now."

You know?
- Yeah. Nice.

- It's not, they don't even
get funding from the programme.

It has just become
their business as usual.

- Oh, that's fantastic. Yeah.

And it's probably less

and less of a lift as you
go forward to even try

and get people on board
and more aware of it.

And more people will be
looking for opportunities

to do this.

- And they trust. Right?

- Right.
- They trust.

So we have to establish
that trust and it takes time

and it takes repeated genuine responses

to students sharing their
experience, their voice,

their ideas, their feedback,
their perspectives,

making decisions together and
leading to tangible outcomes.

And then we know it's not a waste of time

or it's not just tokenistic
or it's not just lip service.

The Deakin staff and the
Deakin University broadly

really does care about what
the student has to say.

- Yeah. That's so cool.

Looking ahead beyond structural change,

what does it mean for
students to feel heard,

to feel valued,

and to kind of feel part
of the Deakin community?

Nice massive question there
for someone to answer.

- I saw you look at me and go,

"No, don't look at me."

(group laughing)

I think I started my university
journey only a decade ago,

and even back then before COVID,

it felt like there was a
sense of community on campus,

and there was a stronger
sense of relationality

between students and staff.

I can remember going
from a 4:00 PM seminar,

or shoot as they call them in Queensland,

and going to the uni bar
afterwards with my lecturer

and talking about the assignment.

Oh, we played pool.
(group laughing)

So I do think sometimes that sense

of community is dwindling

and there's upsides of that now that

online education is so accessible.

But I think we could be doing more

to support our online students

in getting involved in that sense.

So as a bit of a roundabout
answer to your question,

I suppose I would say to any staff

who are sitting there going,

"Why don't we see students
on campus anymore?

Why don't students want to engage?"

Think about how you could be the reason

they're excited to come to class.

Think about how you can be the community

that they crave on campus.

- Yeah.

And think about how you can make them feel

like you see them, right?

- Yes, absolutely.

And you see them beyond
the two dimensional role

of who they are in your classroom.

- Mm.
- Yeah.

- Yeah.

- Like it actually brings tears to my eye

when I think about this
question and what it means.

Like, what does it mean
for students to feel heard,

valued, part of a, like it's everything.

- Yeah.
- It's everything.

We are humans, students are...

It's a fundamental need.

We need to feel seen and heard and valued

and part of a community.

So words that come to mind
are belonging, dignity,

confidence, yes community.

Like, gosh it's powerful.

And if we just put
ourselves in that position,

what does it mean for me to be heard

and for me to feel valued,

it's so motivating and inspiring.

And it makes any partnership
practise welcoming

because I want my
students to feel this way.

I want my students to want to come,

I want to be one of many reasons

students want to be involved

or want to be a Deakin,
want to come to class,

they wanna talk to each other.

They wanna know that they come
to a place where they're seen

as a whole person, not just a number,

not just a student, not just a name.

- Not just a grade.

- Not just a grade. Ugh, all those things.

Yeah, I want my students
to know that I see them,

that I know that they're
balancing a million things,

that they've had to make
a really hard decision

to come to class

because it meant that they
didn't do something else

in a long list of things
that need to happen.

I mean, we're adults.

We're all living in this
high cost of living world,

and no one's feeling it
more than our students.

So, gosh, humanising.

Yeah, it's really humanising.

- Great answers.

All right we've got some
hopefully less heavy questions now

as we go to start wrapping up.

Alex, I'm looking at you again.

- So funny.

- What's one skill that you've
gained from this initiative

that you didn't expect?

- I would probably say, I don't know

that there's any skills I
wasn't expecting to develop,

partly because going
for these opportunities

was very intentional in
carving a path to sort of

what my career might look
like post university.

So I would say, if anything,

it's strengthened a
lot of existing skills,

collaboration, teamwork,
adapting my language.

But you asked earlier if my experience

as a student partner has increased

my graduate employability.

Absolutely yes.

And further to Cassandra's
point, yes I've developed

soft and technical skills
as a student partner,

but the personal and
professional confidence is what

made me feel like I could
take the next steps.

So I'm now sitting on external
committees, working groups,

we've travelled for conferences,

I'll be co-authored by
the end of my degree.

And yes, Students As Partners is a space

that offered that opportunity

but more than anything, it was a space of

we believe you can do
this, so give it a go.

It was sort of a safe space
for students to make mistakes

and flex their muscles, I suppose.

So I would absolutely not
be in my current role,

and I certainly wouldn't be sitting here

if it hadn't been for Cassandra and Sam

and the staff involved
in the projects to go,

well give it a go and will be
here at the end either way.

So I'm trying not to get
emotional now, but yeah.

- Please do it, let's get a close up on.

(group laughing)
- Slow (indistinct).

- That's so cool though.
Like, that's amazing.

And I think that's what
through this podcast as well,

we're learning, is that if
you have the opportunity

to sort of like do it

before you have to go out
into the world and do it,

you know you can do it
by the time you kind

of like leave the campus.

- And they might be
industry specific skills.

I've been involved in thematic
analysis and report writing.

So yes, it's great to do tasks
that I envision in my career

and go, okay, great to know

that not only do I actually enjoy this,

but I think I might be okay at it.

But it's also just being seen as a peer,

having pretty senior staff
in the university turn to you

and go, "Well, what do you think?

I've spoken to Cassandra at length

before about how I think there's a bit

preconceived notion that
university will shape you

into something useful, and
you are here as a blank slate

to be turned into a
productive member of society,

but students and staff a like
are coming to campus every day

with a whole wealth of experience

behind them already.

So use it.

- Yeah.
- Mm-hm.

- Gosh, if we could prepare
every student for the first,

well, what do you think in
a career where you're like,

"Ah, am I ready for this?"

- I remember the first
time I was asked that,

and I don't think I'll forget it.

It already feels like a
turning point, you know?

- Yeah.
- Yes.

- Amazing.

Cassandra, what's a moment

that made you feel proud to
be part of this programme?

You've spoken of many
really today, but like-

- It's a great question.
- Give us one.

- I know there's so...

I mean, right now.
(group laughing)

Like what's more?

Oh, I'm so...

I mean, you can probably tell that

I'm really passionate about this work.

- I'm not really getting that.
- Not getting it?

No, I think I need to be a
little bit more dramatic.

(group laughing)

I've really care deeply
about the work that this

type of practise.

Students staff partnership
is not the only way

to build trust and relationships
and community and belonging

and to empower students

and staff to make decisions,

to value our experience, our
knowledge, our perspectives,

and to come together to collaborate

on shaping what a university looks like.

But it's a pretty darn
powerful way to do that.

Like it is a tool that we have.

And we've, as I mentioned
before, I'm really proud.

We actually just won an
award, so shameless plug,

we won an international award

for leadership in student voice.

- Wow. Cool.
- Yeah.

(group clapping)

- The whole crew is clapping.

(group laughing)

- But it's an award that is
for the whole university.

Because it's all of our
students, all of our staff,

everyone who's been involved
in engaging with this practise

and developing the
programme to what it is.

But it is something that I'm proud of.

We have different ways to
engage in what it means to not,

the language that's used in the field

is often to democratise higher education.

And yes, that's true.

I think of it as returning

and learning from our
Indigenous colleagues

and really recentering
the values of country,

of land, of respect,
relationship, dialogue,

coming together as community.

So any single moment that
I see a student partner

step into their worth, like step into

what I already know and believe
them to be capable of doing.

Or you see a staff partner

or I walk through the cafe,
how cool is this Alex?

When you're like walking through the cafe

and you see a coffee
conversation happening.

- Yes.
- Yeah.

- And you're like, "Yes."
Like that is so cool.

We are living and breathing
it as a university.

Of course we have room to improve.

We are constantly learning

and we haven't got it dead right yet,

but we're absolutely moving
in the right direction.

- Yeah. Amazing.

Final question to you, Alex.

What is one thing that you wish more staff

understood about students?

- Ooh, stay tuned for the podcast.

(group laughing)

- All right. That's it.

- I think that we want to
know where you're coming from.

We want to know the motivation behind

how you structured the unit.

We want to know what obstacles
you are coming up against.

I think we need to bring
the human aspect back

to higher education a little bit.

And that goes both ways.

So I think don't keep
students in the dark just

because you've been taught
that that's what that

hierarchical relationship
should look like.

You know, pull the curtain
back a little bit for students,

help them understand some
of your decision making,

and don't be afraid to bring

that vulnerability into
the classroom with you,

because it makes you a better educator.

(group laughing)

- Yeah. Right.

And that's important because

there's also dialogue internally,

but within the field more broadly

that leaning into some vulnerability

and humanising yourself
in the process of engaging

with students will mean
that you lose respect

and control and authority.

- Yeah.

- And the opposite is so true, right?

- Yeah.
- Like as we become human

and we establish relationships,
then there's genuine trust

and genuine respect that's reciprocal.

You know, it's not something to fear,

but I think that that is
scary for some people.

But to know and to hear
you say how important it is

from a student perspective that staff

are showing up as human and
bringing that to their practise,

I think is a powerful message.

- Well it's a great initiative

and it's nice to hear that you can walk

around the campus and even see
some of the tangible results.

And so all the best of luck
for continuing into the future.

Thank you so much, Cassandra

and Alex for coming on
"Stories of Wonder."

- Thank you so much for having us.

- Thanks for having us.