Self Build & Renovation: Live! by NSBRC

During the Self Build & Renovation Show on the 11th and 12th of October 2024, we ran a series of panel interview shows with expert guests to give their take on a particular topic based on their expertise and organisation.

Panel 2 discussed stories of pitfalls, opportunities and revelations that our panel have either experienced, seen, or heard of in projects.

We were joined by Andrew Jones (VAT reclaim expert), Simon Orrells (Frame Technologies - timber frame experts), and Nick Whant (NSBRC's Sustainability Manager)

What is Self Build & Renovation: Live! by NSBRC?

The Home of Self Build, Custom Build & Renovation
• 67,000 sq. ft. year-round resource centre with 200+ stands
• Independent advice on everything from planning to plastering
• Self Build courses, exhibitions and Architect consultation days
• Free entry, plenty of parking and easy access just off the M4

These episodes will investigate various subjects in more detail, with expert guests, and previewing upcoming shows and events to help you with your potential or current self build and renovation projects.

Well, welcome back.

We're now here for panel

number two of the day of

the Self-Build and Renovation Show,

twenty twenty four, Friday,

October the eleventh.

So there is another day to go,

as I keep saying.

So if you're not here, get down here.

If you're watching this in the evening,

not live.

Seriously,

we were just sat here chatting

about the buzz that's out there.

It's just so heartwarming to

hear so much going on.

We did the Rome a moment ago

that really gave you an

insight into everything

that you can see here.

We've still got more to cover.

right panel number two this

one is pitfalls and

opportunities quite a wide

uh subject that one and it

really is to try and look

at some of those

possibilities the idea of

the panel is we've got some

experts in in different

angles and we're going to

then just let this

conversation go I'm not

from this environment I am

from the production company

so I get to ask questions

that you might think what

on earth how do I not know that

It makes sure that everybody

is on the same level.

The good news is I've got

guys here that do know what

they're talking about.

No pressure.

I've got Andrew Jones.

Introduce yourself, Andrew.

Hi.

As it's touched on,

my name is Andrew Jones.

And my specialist topic

today is going to be my foot.

No, sorry.

It's going to be VAT.

It is.

You're the hero for everyone, I'd imagine.

So it is about things that

we can claim VAT are back on.

Well,

hopefully I'm viewed after the build

as the nice fat man rather

than the horrid one.

That's the objective anyway.

I think that's a fair assumption.

I think you're on safe grounds there.

And then we've got Simon.

Introduce yourself.

yeah I'm simon orrells from

frame technologies um so

we're talking everything

timber frame um and as I've

always said if we if it can

be drawn we can build it in

timber frame so one day it

could catch me out we've

been close a couple of

times but we we love to

turn around and sort of

challenge the engineers and

challenge the designers um

into the sort of raw state of

People want to build something different.

And when they're building

their own home these days,

they don't want it to match next door.

They want to literally have something very,

very inspiring.

So we're using the latest technology,

latest materials.

So yeah, if we can draw it,

it can be built.

I've actually written that

down because I'm going to

see whether we can say true

to that by the end of this.

I'm not going to

deliberately try to trick you,

but I just want to see.

I've made a note,

and I might use that phrase myself.

And Nick, obviously,

we've got you joining us

because this is quite an

interesting topic from your perspective.

Yeah,

so some people have been maybe

watching throughout the day

or early episodes of the

series might know me by now,

or you might be tuning in

for the first time.

So if you are, then I'm Nick.

I'm Sustainability Manager

at the National South

London Renovation Centre.

And I've been teaming up

with Chris really on a lot

of our filming today and

throughout the centre and

chatting with a lot of our exhibitors.

And the point being is from

that sustainability manager angle,

this is ideal.

Absolutely.

So I've got my sustainability hat on.

I'm the NSVLC's first

sustainability manager.

That's a brand new role

that's been created in the

last couple of months,

which really shows the

direction of travel for the

centre and show that it's

really a through thread in

everything we do.

And I think where I maybe

I'm going to be able to add

a little bit of value into

this conversation of

pitfalls and opportunities

is from a retrospective perspective,

because that's where that's

our brand new project of

our new exhibit that we're

going to be building and

it's going to be launching next year.

So very exciting.

Makes sense.

I was really struggling there, though,

when you said that you were

the first sustainability manager.

And the last one so far.

Let's see how sustainable that job is.

And I went, don't go there.

I just did everywhere.

Hopefully.

I hope so, too.

I enjoy working with you.

I enjoy working with you.

Right.

First question then,

because obviously we get

thrown in a few questions

around this topic.

From your perspective,

I'm going to start with you, Andrew,

what are the biggest

project pitfalls to avoid

and opportunities not to miss?

Now,

I'd imagine opportunities not to miss

is more relevant to you, isn't it?

Yes and no.

To qualify as a private

individual to reclaim the VAT,

you must be creating a new

dwelling in its own right.

Okay,

so that can't be an arm next to an

existing house.

You must be creating a new dwelling.

And that can be on a greenfield site.

That can be knocked down and

rebuilt on an existing site.

It can be bringing a house

that's been empty for over

ten years back to life.

So that could fall into the

renovation as well.

Yeah, so if...

If there's a house in your

town or city that's been

empty since the day you can remember,

I've got one in my local village.

There was a tree growing through the roof.

And as a child,

it was a shortcut to get to the park.

And I always used to worry

this place is haunted.

So you'd run as fast as you

can through there.

Somebody about three years

ago got hold of it,

got planning to reinstate it,

and they can get the VAT back then.

Right.

Is there an actual figure on that?

You said ten years.

Is that the actual figure?

It must have been empty and

you must have a paper trail

evidence in that it's been

empty for over ten years.

Wow.

But over and above that,

converting anything that's

never been lived in to a

habitable dwelling.

So that's the most

fashionable ones at the

moment are barn conversions,

churches and chapels.

You get a lot of building for your buck.

See,

I'd be thinking they're haunted going

back to their thing as a kid.

I'd be worried about that.

It's getting somewhat

fashionable a little bit

again now to move back into

the inner city.

So where your dentist or

solicitor is retiring,

if you were to purchase

that building and turn that

back into your family home,

that would also qualify.

Although the route to market

is different in relation to

what the project is.

Wow, okay.

Do they still,

I'm going off on a weird tangent now,

but I always used to have a

hankering for like an old waterworks.

Yeah, yeah.

Because they're big spaces, aren't they?

Yeah, I've done things like that.

Really?

Yeah,

ones with these turn wheel things on

the side.

Yeah.

Yeah, I don't know.

I think it's just because I

saw it on the TV program, to be honest,

and it looked amazing.

Yeah, but really wacky from the outside.

So, OK,

so in terms of of pitfalls is you

need to make sure that this

project truly qualifies and

understand your route to market.

Yeah, because it can be different.

And that's presumably where

your service comes in,

is that they're able to

come to you with the

situation and you're able to say, yeah,

your name.

Yeah, I'm very much so.

Having an early project chat

I actually spoke to someone

on the way up in the car

driving here today.

One I didn't touch on there

is where I said knock down and rebuild.

If you leave one facade standing,

that would also qualify as

a new build in the eyes of HMRC.

So I had a chap on the phone

just I was driving over the

Severn Bridge coming here.

He is putting in planning in

the next few weeks.

And he wanted to know what

his position was in relation to,

he had a bungalow,

he was going to put a house there.

He wanted to know what his

position was if he leaves X, Y,

Z standing.

And it needs to be basically just Y.

OK, so, yeah, he thought X, Y and Z. Yeah,

so he now, the conversation started,

I'm going to leave A wall,

which became two walls,

which became three walls.

And I said, well,

I like the first bit you said,

but not the two bits after.

So he's now gone back to his

architect and his

structural engineer to see

what exactly he can and can't do.

And then once they've come

up with a suggestion to try

and meet the criteria,

because with that being twenty percent,

It's a massive game changer

on his project.

So he's going to go back to

his structural engineer and

his architect and then send

me what he would like to do

or what they think is

doable to decide then

whether that would achieve

the criteria for him to be

zero rated on his project.

Wow.

Andrew,

that sparked another thought in my mind,

which I'm sure I've heard you talk about,

which is,

does it change your eligibility

for the VAT reclaim on a project like,

well,

any of those projects you just mentioned,

if you're doing that to resell,

as opposed to if you're

doing it to live there yourself?

The scheme that I specialize in personally,

which the vast majority of

the people out there today

would qualify if they're

meeting the right criteria,

would be building, doing a self-build,

building something for

themselves in the first instance.

You're not tied there forever in a day.

You can move on and so forth.

But it cannot be built

deliberately to sell in the

first instance.

Otherwise, you're a developer.

And the scheme is for private individuals.

People...

possibly working within the industry,

but as a norm, work in other industries,

have a day job and so forth,

building their own house.

Yeah, I thought that was the case,

but I also knew you'd be

much more eloquent talking about it.

I don't know if that's the case.

How long do you have to live

in it before you could sell it?

It's actually not the requirement by HMRC.

The requirement is you must

meet the criteria at the

point of submitting the claim.

but I would have thought

there'd be capital gains

issues and so forth,

but that's slightly outside my remit.

But as far as the VAT are concerned,

you must meet the criteria

at the point of submitting the claim,

and that's where it ends.

Makes sense.

Because it's an interesting

scenario with leaving

certain existing walls in

to turn around with the VAT,

because one of the

questions we get asked time

and time again is where, obviously,

with timber frame being so flexible,

people will say, right,

I've struggled to buy a lot,

but I bought this

bungalow and I want to turn

around and take the roof

off and I want to turn

around and go up on it so

I've got an existing

structure and then I want

to put a timber frame on

the top on the first floor

of it obviously timber

frame is very light so

obviously the existing

foundations will turn

around and easily take the

first floor construction

and obviously with the

amount of lightweight

cladding used these days we

don't need to worry about

cavity details and things

like that but I'll always say

All right, well, okay,

then you've got your existing one globe.

You can turn around and take that up,

but you won't be able to

claim the VAT back on it.

And so it's one of those then,

because obviously it's one of those,

if we do it as a complete knockdown,

you've got total claiming

on the VAT because it's all zero rated.

And it's surprising how many

times people don't realise

that what that cost can be

to turn around and convert

that bungalow into a into a

two-story house and what

the what the likelihood of

that that money that they

can't claim back that

something makes me realize

that can quite often make

them realize I need to

knock this down and start

again and and then because

I always say to them well

ultimately you're keeping

the existing ground floor

why oh yeah but I've got

half the house and that's

like yeah but you're going

to determine and change the

windows you're going to put

all new services in it

you've got to reclaim the

outside because the brickwork shot

you really need to

reconfigure the inside so

what are you actually

saving and by the time you

add all those costs on that

you can't claim the vat

back it makes it makes it

quite interesting so it's

quite good having people

like andrew on board for

people to actually

understand sometimes the

short-term answer isn't the

long-term solution and of

course you'd have consistency of

construction and so forth

which because obviously um

as Nick's saying from a

sustainability point of

view I said well yeah well

you've got you've got an

existing uh traditional

built masonry built ground

floor and then we're going

to put a lightweight timber

frame on top of it so the

problem one of the one of

the things you have then is

as Andrew says then it's

obviously different

construction types which

isn't necessarily a problem

but obviously heat movement

Because at the end of the day,

you want to control the

heat in that house as a complete unit.

And so you've got a first floor, very,

very energy efficient, zero heating unit,

and then a ground floor

that's leaking like a sieve.

And so you're upgrading that.

And so these days, again,

that short-term answer, quite often,

because...

Self builders are wanting to

do the short term pain for

the long term gain.

And so that's why quite

often and quite a few

debates we've had in the

build it theatre.

It's like my five whys of

why don't you knock it down?

Why are you doing what you want to do?

Because I thought

And it's just to get people

to think about that process,

because it's said it's

usually not the the

architect will sort of try

and take it down the road, obviously,

of keeping that existing,

because obviously there's a

lot more work to do and

obviously a lot more work

for the architects,

a lot more fees for the

architect and a lot more

cost for the client.

But what's the best solution

for the project?

And you're only as strong as

your weakest link within that entire

thing at the end of the day

like you were saying there

with the ground floor yeah

once you start thinking

well it's not like I'm

taking all the windows out

replacing them with the

same openings nine times

out of ten you're because

you're reconfiguring the

layout you're moving in the

openings so you're going to

fill that window in there

open the window up here

then you've got structural

issues your foundation

isn't obviously up to

standard so that's not

going to deliver the

performance as well and

obviously everybody now is

trying to not just get

thermal performance but

wants to get a very

airtight house as well

because obviously if you've

got air leakage you've got

energy leakage yeah and if

you've got energy leakage

you've got to replace that

which replacing that energy

back in and placing that

heat back in is going to

cost you money yeah so

you've got to really you've

got to think about it and

as I said the first first

answer is not can quite

often not be the best

And does that answer,

because obviously I asked

originally Andrew the question,

what are the biggest

project pitfalls to avoid

and opportunities not to miss?

I think you've kind of crossed into that,

but possibly being led by that topic.

Is there others from your

side that you would almost

kind of go avoid these

pitfalls and don't miss

these opportunities?

I think the big thing these

days is getting whoever's

doing the superstructure

and obviously from a timber

frame perspective is get us

involved in the project as

early as possible.

The traditional procurement

method used to be you find your plot,

you get your local architect on board,

you get planning,

you get the detailed design done,

and then it's like, right,

I've got my detailed design

building ready.

I'm now ready to build my

four-bedroom house.

What am I going to build it

out of to start with?

And then start to procure.

That's too late.

Yeah,

even down to basics is that suddenly

they go, actually, no,

that doesn't satisfy the

planning that we just got.

Well, the problem you've got –

These days,

there's lots of different build systems.

There's lots of different

overheating scenarios.

There's lots of different

things to consider.

And as I said earlier,

it's one of those where if

it can be drawn, it can be built.

People are pushing the parameters.

So whereas timber frame, for instance, ten,

fifteen years ago was a

case of you've got your architect,

he did the detailed design,

and then your timber frame

literally got designed off

those drawings.

These days now,

we want to be in the very early stages.

So it's a case of you get your architect,

you get your planning.

Pre-putting it in for planning,

we want to see those

drawings because we want to

sense check that design to say, one,

it's value engineered.

and two what that budget

cost is going to give you

because we can quite often

go back and then say well I

would I would reduce that

window I'd increase that

overhang I'd get rid of

that return there because

it'll save you money

because the minute now

they've got planning we

want to take over the

project and do the detailed design

And that's where it's

changed in the centre here

now so much that your

timber frame and your

package home provider is

actually giving you far,

far bigger package.

We're not just supplying

external walls and roofs now.

We want to deal with all these sort of

thermal performance,

structural performance,

foundation design.

We deal with that as well

because we'll have clients

ring us up and say, right,

you priced that job for us.

We finally got planning permission now.

We've done the foundations.

The foundations are in and

we're ready for you to come and measure.

Hold on a minute.

What part do you not

understand of me saying do

not drop a bucket in the

ground until you've got

your superstructure provider on board?

Because people always say

you can lose money in the

ground or you can make

money in the ground.

And depending on the

Nowadays, for your structural warranty,

you have to have a specific

soil assessment done for

the soil types in that foundation.

You can't just say as a local builder,

I've lived in this village

for twenty years and for

the last twenty years,

this is the foundations I've always done.

They always have to be plot specific.

So it's get us involved as

early as we can and also

It's one of those because

obviously access restrictions,

because obviously at the end of the day,

we make the panel.

So we can make the panel the

length of a lorry,

or we can make the panel four foot long.

So if we've got a project

where we had one in Devon a

couple of years ago,

where it had to be

delivered off the main high

street through and under walkway,

literally round the back.

And it's still that four

bedroom house was up in

four to five days.

But the locals were thinking,

you ain't going to get that

Arctic load the panels through there.

But if you if we're involved early enough,

you can design it to the

parameters of what you need to do,

which is why quite often

we'll do quite a lot of

extensions with timber

frame because you can

actually make them work and

the products quite light.

So if you have to obviously

normally we'd like to crane

erected forklift erected

mechanical handling.

But if we have to handball it,

then it can be done.

I am picking up with your

first comment about if it can be drawn,

it can be built in timber,

and with that as well,

you do like being challenged, don't you?

I can tell that's your way.

I'm quite passionate that that's the way.

I've done timber and timber

frame for a long time,

but we have one of the

other sides of the business

now with self-builders

struggling to find building

plots is we do a lot of class Q projects.

Class Q project means that

you'll get an existing

steel frame agricultural bar.

Then the farmer sold it off,

got planning on it for a class Q,

which is easier to get planning.

But from a self builder's point of view,

then they can get a plot in

open countryside and a

reasonable size by having this barn.

So you then take all the cladding off it,

and we then infill that

barn with a timber frame solution.

And people are like, well,

how can you have a barn

that was built for agriculture?

Thirty years ago,

put an offsite timber frame

that's designed on computer

fit inside it.

And we had that exact

situation on a project in

Stratford back in the

spring where the plot was a

parallelogram.

So it's completely out.

There's no square wall in it.

And the roof is a double barrel curve.

The ground workers took

three attempts to get the

groundworks incorrect.

And he said,

You're mad, or might well be mad,

but what do you mean?

You're never going to design

that in a factory in North

Herefordshire and deliver

it to site and it all go up.

And we did.

And we never altered one panel.

And so that just shows

you've got to be involved

early enough to steer the

project because we've got

all our sort of designers

and engineers and everything.

This is what they live and breathe,

to just steer that to get

the best result.

and was uh andrew was that

sufficiently changed then

to qualify for the it would

it would now a class q

would qualify for five

percent vat from

contractors in the first

instance rather than zero rating

And a common error is that

people think that, or barn conversions,

and we say that that was a

barn conversion,

although it was just the steels,

it would still probably have,

the planning would still

have read conversion of

existing farm building or

something along those lines.

Then the common error there

is that people either,

obviously it wouldn't be Simon,

but someone with less

knowledge would zero rate

the invoice because it's a new build.

but it's not a new build,

it's a conversion.

So somebody such as Simon

erecting on site the

superstructure should be

charging five percent VAT.

Wow.

They make it easy, don't they?

Yeah, yeah.

I think they do it deliberately.

Because if you don't get this right,

you don't get your money no

no exactly so uh the

contractor charges five

percent when you go and

shop yourselves you buy you

buy your kitchen if if

you're buying blocks sand

cement whatever at juice

and travis perkins and so

on other shops then you pay

twenty percent

as you would normally now

then come the end of the

build and this is another

common error people don't

realize you can actually

claim the five percent from

your contractors as long as

you've been charged five

percent plus you claim the

full twenty percent on a

conversion for your

purchases so you get all

your vat back but it's

quite commonly thought oh

barn conversions five percent

where it ends no it doesn't

you've created an

indwelling at zero but you

get there on a two-tiered

type system but knowing all

this from the outset is key

it is it is and I mean

picking up simon on your

comment nick we've had it

multiple times in the

episodes we've done already

where the amount it seems

doing different things

within this center and it's that cut

get more of it covered early

because as early as you can

because as as andrew said

there one of the one of the

pitfalls they have to watch

there's a lot of class cues

that we have to say at all

the stage we want

confirmation that it's

going to be charged at five

percent well not being

funny simon if you were to

charge the wrong rate the

vat you'd be liable for it

so you have to make sure we

have to make sure that

you've covered yourself and

that you're charging the right thing

Because people say, oh,

I'm having difficulty

getting XYZ trade to do this.

Yeah, they're only covering themselves.

And with all due respect,

you make timber frames.

You're not an accountancy company.

So it's a bit unfair.

It's a bit unfair.

But you also have to watch

that now Class Q has become

so popular that you're also

getting what they call

betterment on Class Q. So

people will get a Class Q.

They've then got three

years to get their plan in.

and get it completed but

what they will do is turn

around and actually go back

in for full planning so

then it doesn't become a

class it doesn't become a

conversion it is then a new

dwelling so it's then zero

rated but if they take

eighteen months two years

to get that planning they

then only got twelve months

to actually build their

class queue if they get

failed it failed on their

planning so it is you the

devil's in the detail but

it is it is talking to us

guys as early as you can

I'm conscious that we're now

within our last sort of

five minutes of this.

The problem indeed,

you picked two people that like to talk.

Honestly, as Nick will testify to,

it's absolutely perfect.

And it's great.

And let's be honest,

is that if we were given a free reign,

we could probably sit here

and chat for about two hours about it.

and the the key point I

would pick up on that's

because there is an awful

lot that needs to be

discussed to be considered

and I'll come back to the

comment nick that we've

been saying all day and in

every episode in fact is

that the nsbrc brings all

of you together under one

roof to come down to this

facility and I'm not

employed by them I'm not

saying this with the bias

it's just blown my mind

is that you can come here

and speak to all of you as

experts at these shows and

the fact that your your

stands are here at all

times to be able to get in

contact with you whether

you're here or not and it's

have those conversations

and nothing's a silly

conversation is a fair

statement isn't it no yeah

no no no there is no such

thing as a silly question

yeah people knowing nothing

at all this very much

should be their stuff yeah because

Yes, myself, Simon,

we're all here to make

money and do business at

the end of the day.

But we're totally aware that

the people coming through

the door are here to be

educated and are here to

learn and to be able to

make knowledgeable

decisions from a position

of power rather than just guesswork,

which is where you make mistakes.

And we've had many of the

guests that have turned

around and said is that

they could come and speak to you, Simon.

And you go, do you know what?

It's not us you need to speak to.

Come with me.

Yeah.

This is who you need to speak to.

Yeah, because you work as a team here.

And we've been here for

twelve or thirteen years in the Centre.

So we're one of the very originals.

And we've seen it evolve over time.

But the Centre is very much

a family atmosphere.

And one of the new

exhibitors said to me this morning,

What's it like from a network here?

How far do people travel?

I said,

you'll get people from all corners

of the UK here will come to Swindon.

And I think once they...

There's a lot of people

still don't know about it,

but it's growing massively.

And I think as exhibitors,

we always keep pushing out

to everybody pre-show to say,

come to the show and see.

Once you've been here,

you just realise that

you've got a... It's a

go-to place that...

any self builders got to

come three or four times

before they start their their journey,

because it isn't just

looking around the show as

well as the courses.

There's all the other things

to do that because as a self builder,

they want to try and keep

the cost down as much as they can.

They want to do as much of

it as we always say.

You get sort of dirty hand

self builders and clean hand.

There's a lot of them that

are trying to save money,

want to be hands on as much

as they possibly can.

So they'll come in here four, five,

six times before they'll

actually start their journey.

And the fact that it's open

six days a week as well.

So whether it's one of our

busier events or it's on a

quieter day when you just want to go and

see something specific and explore.

That I think is the golden

nugget for the centre

compared to a lot of

commercial exhibitions,

that it's that environment

that people feel more

comfortable with and more at home with,

that they can just sort of rock up and

go through and like this

weekend now it's surprising

how many you'll see of

people here now over the

two days they're here for

the two days and when we

come back in January you'll

have people here for three

days and you're like how

can you be here for three

days but there's that much

information to take in and

self-builders that come

here are like sponges for

information yeah

because it's their money

yeah all at different

stages all at different

levels of knowledge and you

guys just literally cover

you know cater for them

accordingly uh and

obviously the other big

thing with these uh these

these exhibitions I'm not

supposed to put an

exhibition that might but

it is isn't it is that okay

you can call it an

exhibition I wasn't getting

in trouble then you know um

is that there are two

theaters running a whole

sequence of presentations

over the two days uh

Andrew,

you are presenting both days in the

Build It Theatre at three p.m.

Yeah, thanks for that.

You're welcome.

I'll make sure I'm there now.

And Simon,

you're also doing both days in

the Build It Theatre at two p.m.

Yeah.

So it's warm up time.

Give me a shout when you come off.

So something that came up

this week before we move on the topic,

a client rung me, never spoken before,

but he said to me that he'd

attended my talk two years ago.

right yeah but some because

I said I tend to say you

know have we met et cetera

et cetera and he said no

but I've been following you

on youtube I followed all

your instructions and

everything you said on

stage he said I actually

went to the center at

swindon on four occasions

and I did two of their courses,

a three-day course,

and a day or a two-day

course on something else.

This chap lived in Kent,

built at the top end of Scotland.

So where you said about they

come from far and wide.

It's a no-brainer.

There's hotels on site.

But if you're undertaking a

project of this size, this magnitude...

you know,

you can actually make it happen

without a disaster.

This is the biggest thing

you're ever going to do or

buy in your life.

And for many, it's their forever home.

Which is why the benchmark

thing from you guys has come in.

I've only got a minute to go,

but I did think that's a

good segue into that.

We'll catch up with

Christina in our next round.

But it's the perfect place

for that exact thing where

it's that repeat thing.

Right,

final thing then to wrap up before I

get in trouble is to both

of you the same question.

Why should someone come and speak to you?

What can they get from

coming and speaking to you at this show?

Do you want to go first, Simon?

Thank you.

It's live information.

And as we said,

getting us in front of them

as soon as we can to get

them thinking about the

different options they've got.

Because as we said earlier,

if we can draw it, it can be built.

I just love that one.

I do love it.

I want to get it back in again.

I do want to put that to the

test because in May when we

did the Festival of Sustainable Homes,

we had a little activity

for kids to draw their

dream sustainable home.

Maybe I should have brought

some of those along.

There we are.

Blue Peter from back in the day.

Blue Peter.

We've done the demos here so

we can turn around and you

draw it over there,

we'll build it over there.

But even if they haven't

decided that they're

definitely going timber yet,

that's another reason why

they should come speak to you.

They should come and speak

to us because at the end of the day,

seventy five percent of

self builders are building

in timber frame.

So at the end of the day,

sometimes they don't

understand the superstructure.

Sometimes they don't

understand the advantages.

And it's like everything else.

There's numerous systems in the center,

and not one system suits a

hundred percent of the projects.

But timber frame will suit

seventy five percent of them.

And that's where if we need

to hybridise it with other

systems underground or whatever we can,

but it's one of those where

come and speak to us that

we actually give you that

sort of live information

and actually throw the whys

back to you of why are you doing this?

Why are you doing that?

Why did you say you want to

use that insulation?

Do you realise if you use

that insulation that this could happen?

And really, because as Andrew said earlier,

there's massive knowledge

in this place of the people here.

we just want to keep talking

to people as you found this

afternoon we can't you

can't keep us quiet okay so

I'd like to speak to any

self-builder early doors to

make sure that they are

being charged the correct

rate of vat that they

understand where they

should be paying that if

they should be paying that

what rate of vat

and in relation to just

things such as the names on the invoices.

You quite often see people

who are self-employed in their own right,

or maybe have a property portfolio.

So in my instance,

I've got my Screwfix

account in the name of

Andrew Jones Lettings,

which is just something I

made up when I opened my

Screwfix account.

That now would be a problem

if I wanted to go and claim

my VAT back as a self-builder,

because it gives the

impression that it's a business.

As a self-builder,

it cannot be a business.

It needs to be in your name personally.

making sure that when Peter

the plumber says to you,

I don't do this VAT-free mumbo-jumbo,

I'll give you a VAT receipt

and you claim it back,

that's not the case.

If you're going to pay VAT

to Peter the plumber

because he's not sure of

the rules and so on,

and you will not get that VAT back.

So at that point, you need to decide,

are we happy to pay Peter a

twenty percent premium?

And also, are we happy to use Peter,

someone who

is oblivious to the rules or

doesn't want to know the new rules.

Because things change, don't they, Simon?

And we need to be keeping up

to date with these things.

So you need to decide then,

is maybe Peter the... And the thing is,

regulations and everything

are changing all the time

in this industry.

So coming here,

talking to people like ourselves,

you're actually going to

get that live information, not historic.

That's the point,

you're all over it all the time.

Yeah, exactly.

Because we live and breathe it.

So it's...

right I'm going to stop it

there because we can carry

on talking forever we've

already everyone gentlemen

thank you so much for

coming in the big problem

thank you very much thank

you guys and you won't have

that limit on the time

you'll be able to keep

speaking to them it's

absolutely brilliant so

thank you both for coming

in for that one we're going

to be taking a little bit

of a break and it's our

next one isn't until two

o'clock and that will be

we'll do a bit of a roam round and then

Absolutely.

Yeah,

we're going to start with Christina

telling us all about Benchmark,

our new membership,

and then we'll have a bit

more of a roam around the Trade Village.

Perfect.

We've got another half to do

of that one in the Trade Village.

And then at three p.m.,

we're back for panel number three,

which is navigating

regulations and shaping your vision.

Crikey.

It sure is.

See you later.

Cheers.