Make Your Passion Pay

Clarity can give you the confidence to choose your direction, communicate what matters, and take meaningful action in your business.
In this episode of Make Your Passion Pay, I’m joined by Carolyn Watt, Business Clarity Strategist, creator of the Reboot Framework, and co-host of the PowerUp PowerOn podcast, for a thought-provoking conversation about business clarity, communication, core values, and the patterns that shape our choices.

Carolyn believes clarity unfolds over time. Through meaningful conversation, thoughtful questions, and conscious awareness, we can hear our own ideas differently, recognize patterns, and identify the next best step forward.

In this episode, you’ll discover:
  • How conversation can help create greater clarity
  • Why the words we choose matter in business and life
  • How recognizing patterns can open the door to new choices
  • Why core values provide direction for your business
  • How clear communication strengthens your message and relationships
  • The connection between personal values and the way you lead your business
  • How meaningful conversations can strengthen networking and connection
  • Why clarity is an ongoing journey
Carolyn also shares an important reminder: “The way you power yourself is the way you power your business.” Your personal values, choices, and way of showing up naturally become part of the way you lead and grow your business. 

We also explore the value of meaningful conversation in networking. Carolyn approaches networking with the goal of having two or three great conversations, creating space for genuine connection and stronger relationships. 

Tune in for an insightful conversation about business clarity, communication, core values, conscious choices, personal development, networking, and creating a business aligned with who you are today.

Let’s make your passion pay!

Meet Carolyn
Carolyn Watt is a Business Clarity Strategist who helps women 40+ slow down, think clearly about what’s next, and build a business that fits who they are now. Drawing on more than four decades in business and a background in psychology, NLP, and plain language, she helps women recognize patterns, challenge assumptions, and turn clarity into meaningful action.

Carolyn is the creator of the Reboot Framework and co-host of the PowerUp PowerOn podcast.

Connect with Carolyn
LinkedIn: https://www.linkedin.com/in/carolynwattprofile/
Reboot Business Coaching on Facebook: https://www.facebook.com/RebootBusinessCoaching
PowerUp PowerOn Podcast: https://podcasts.apple.com/no/podcast/powerup-poweron-podcast/id1872464509?l=nb

Thanks for tuning in! Remember to share and rate the episode if you enjoyed it. Don't forget to check out my website LuAnnB.com and connect with me on Instagram and Facebook!

Let's spread the joy and build thriving communities together. Keep pursuing your passion with purpose!


Thanks for tuning in! Remember to share and rate the episode if you enjoyed it. Don't forget to check out my website LuAnn.com and connect with me on Instagram and Facebook!

Let's spread the joy and build thriving communities together. Keep pursuing your passion with purpose!

What is Make Your Passion Pay?

Welcome to Make Your Passion Pay, hosted by LuAnn Buechler, a seasoned leader with a master’s degree in Hospitality Administration and a recipient of the TLC Award for Leadership. This podcast is designed for business owners who have left toxic environments to create their own thriving workplaces but find themselves struggling with team building and mindset. Join LuAnn as she shares insights and strategies to help you cultivate joy and a positive mindset in your business and personal life. Drawing from her experience working with renowned leaders like Dr. Ivan Misner, LuAnn guides you in building a supportive community and mastering the art of people management. Each episode offers practical advice and inspiring stories to empower you to transform your work environment into one that reflects your values and passions. Tune in to discover how to lead with joy, foster meaningful connections, and truly make your passion pay.

Welcome, everybody, back to the Make Your Passion Pay podcast. Super glad you're here with us today. On the podcast, we talk about the playbook, the six C's to making your passions pay.

LuAnn Buechler: And so, our six C's are, as a reminder, are clarity, connection, community, collaboration, Creativity and commitment.

LuAnn Buechler: And today, I have a friend with me, Carolyn Watt, who is gonna talk a lot about clarity with me, for sure.

LuAnn Buechler: Alright, so Carolyn Watt is a business clarity strategist.

LuAnn Buechler: as a matter of fact, who helps women 40 plus slow down, think clearly about what's next, and build a business that fits who they are now. Okay, we're gonna talk about that. Drawing on more than four decades in business, and a background in psychology.

LuAnn Buechler: NLP, and plain language, she helps women recognize

LuAnn Buechler: patterns, challenge assumptions, and turn clarity into meaningful action. Carolyn is the creator of the Reboot Framework and co-host of the Power Up, Power On podcast. No doubt everybody will need to check that one out as well. Welcome, Carolyn!

Carolyn Watt: Thank you, LuAnn.

Carolyn Watt: Pleasure to be here.

LuAnn Buechler: So lovely to have you. Carolyn, I met in the eWomen Network that we're both a part of, so you may hear us reference that, and Carolyn, how did you get to Business Clarity Strategist? What was your career journey?

Carolyn Watt: Well, you know, hmm…

Carolyn Watt: I start… after… I have a psychology degree, and after university, I took a job at a dairy.

Carolyn Watt: And, they were implementing a new system, and…

Carolyn Watt: the computer guys came in, and it was all blah blah blah blah blah, and everybody looked confused, and I said, no, no, no, no, you tell me, I will tell them.

Carolyn Watt: So that was my first thing, is like, okay, hold on, let me use plain language and explain it to everybody.

Carolyn Watt: the thing was, it went so darn well, they had me do it across the whole darn country. So, that's what my job became, and I just became, you know, I was always a curious person, always asking questions.

Carolyn Watt: And wanting to get to the heart of the matter, always. So, it was easy for me to do that now. And so now I thought, hey, I think I can help other people do that, too.

LuAnn Buechler: Yeah, so really just clarity in language and messaging.

Carolyn Watt: Yes. Right?

LuAnn Buechler: And…

LuAnn Buechler: Am I right? I think we get all jumbled up with our words often, trying to explain something to someone else to get them to understand.

Carolyn Watt: You know, I think the whole issue is thinking before speaking, and a lot of people… a lot of people don't do that. You know, they, put their mouth in gear before their brain is in action there, but choosing the right words.

Carolyn Watt: thinking clearly about what you're saying, but this is why, you need to work with somebody else to help you ask the questions, right? So that you can hear your own self.

LuAnn Buechler: Oh, right, and so really, you're asking them to speak it out.

LuAnn Buechler: And then you're also listening for what you hear in the nuances of the words that they use, right?

Carolyn Watt: Absolutely, absolutely.

LuAnn Buechler: Always say, words matter.

Carolyn Watt: Words absolutely matter.

LuAnn Buechler: Absolutely matter, and we use them so casually.

LuAnn Buechler: and almost… No, not almost. Likely on autopilot a lot of the time.

Carolyn Watt: Yes, yes.

LuAnn Buechler: Without even hearing what we're saying.

Carolyn Watt: Exactly.

LuAnn Buechler: I was just at a meeting this morning.

LuAnn Buechler: I was passing out some papers onto the tables for the participants, And a gentleman said,

LuAnn Buechler: You must be… you must be talking to yourself as an interesting conversation.

Carolyn Watt: I guess.

LuAnn Buechler: I didn't even realize that I was talking to myself, but out loud.

Carolyn Watt: hey, it's not a bad thing, you know? It's really… it really… we need to hear ourselves think. I think that's the beauty of having a conversation with somebody else, because…

Carolyn Watt: Then you put your idea out, they can ask you some questions, you know, help clarify it, and the more you hear it, the more you start, you know, tweaking it yourself, and thinking, oh.

Carolyn Watt: maybe that's really what I meant, you know? So I think it's really good whether you talk to yourself or not.

LuAnn Buechler: Right? So the value of having a coach outside of your business

LuAnn Buechler: Who can listen to what you're saying, observe what you're actually doing, help you get clear.

Carolyn Watt: Yes.

LuAnn Buechler: Right? And to take confident action. I find, you know, clarity's our number one, right? See in the make, Passion Pay formula, and it is, when you are clear what you want will show up in your life, and only to the extent that you're clearly articulating what that is.

LuAnn Buechler: And then aligning your actions.

LuAnn Buechler: Absolutely.

Carolyn Watt: So, I mean, that falls in line with your,

Carolyn Watt: community, collaborate… it falls in line with all of the C's, because if you can't communicate what you're trying to say, you won't be able to develop the community you want to be in, you won't have the collaborations.

Carolyn Watt: If you… if you can't speak it, you've got to speak it.

Carolyn Watt: You know, and I… I think, another thing I'd like to just mention is that, for me, clarity unfolds.

Carolyn Watt: Over time. It's not something like, you and I have a conversation, boom, I've decided the entire rest of my life what's going to happen. No, as long as I know a sense of direction, and I have a… make a conscious next action or next step.

Carolyn Watt: I'm good. But if I don't think about it, and I know there's the whole other side of things that say, just do it, just do it, go and make all kinds of mistakes and try things, and say, yeah, action is important, but

Carolyn Watt: Thinking about what you're gonna do is more important.

LuAnn Buechler: Well, and I think what you said is another great word that begins with C. Absolutely. Righteous choice.

Carolyn Watt: Absolutely.

LuAnn Buechler: Unconsciously choose what you're gonna do, because the world is on autopilot and unconsciously reacting from their,

LuAnn Buechler: Reptile brain, I can't think of the right word.

Carolyn Watt: Yeah, it's escaping me at the moment, too, but yes, that's exactly what is happening, and you know,

LuAnn Buechler: reticular activation.

Carolyn Watt: There you go, there you go. You got it. Words do matter!

LuAnn Buechler: Words matter.

LuAnn Buechler: Yeah, words matter, and

LuAnn Buechler: One of my philosophies, thanks to a friend of mine, is to remove the naughty words from your language. Anything that has the word not in it. Don't, won't, can't, couldn't, shouldn't, wouldn't.

LuAnn Buechler: Because it's really telling your brain the opposite.

Carolyn Watt: That's right.

LuAnn Buechler: Right?

Carolyn Watt: That's right.

LuAnn Buechler: And you and I can say that's right, and I've even spoken to some transformational speakers, and said, stop using those words, and they do it anyway.

Carolyn Watt: Well, you know.

LuAnn Buechler: Well, different!

Carolyn Watt: Yeah, and I think you and I have a very common,

Carolyn Watt: agreement here on the word transformational, because I don't use it.

Carolyn Watt: We're always changing, so we're always in a state of transformation, if you want to be technical about it. So, transformational change feels like you walk through the door and suddenly you're a new person. No. It doesn't work like that. It doesn't.

LuAnn Buechler: See, I love that. So, I have…

LuAnn Buechler: on occasion shied away from that terminology, because I think it feels scary to people.

Carolyn Watt: I think it does, too. I totally agree with you. I don't use it, yeah.

LuAnn Buechler: Like, it's an upheaval.

LuAnn Buechler: And everything's gonna change overnight, and that's just not the way it works, no.

LuAnn Buechler: gradual.

LuAnn Buechler: Transformation that takes place, and we're always doing it.

Carolyn Watt: Absolutely. Every, every moment, every moment we're in transformation, you know?

Carolyn Watt: Just the way life is. Change, change, change.

LuAnn Buechler: So how did the patterns we developed over time throughout our lives, affect the choices that we make and the way that we run our businesses?

Carolyn Watt: Well, the brain likes patterns. The brain likes to have routine, have predictable outcomes. So, if you've done something once and it worked, the brain will keep saying, oh yeah, remember last time you did it like this? So, next time you go to that situation, your brain's saying, oh, this is how we do it, and

Carolyn Watt: you don't even think outside of it, you do… automatically do it. Doesn't necessarily mean it's right.

Carolyn Watt: or the best choice, but it's the choice that's comfortable. So the brain likes to go for comfort, right? Predictable choices. So, recognizing what your patterns are is important.

Carolyn Watt: And, you know, I think…

Carolyn Watt: That's another kind of aspect, really, of conversation. Sometimes you don't even know what your behaviors are that you're doing until somebody tells you.

LuAnn Buechler: Right.

Carolyn Watt: You know? And you think… it becomes automatic.

LuAnn Buechler: Yeah, like me talking to myself, yeah.

Carolyn Watt: Exactly. Well, I think they say… I think they say that the problem is if you start answering yourself, there's a problem, but talking is okay. This is one-sided, yeah.

LuAnn Buechler: So, you're talking about, programming and patterns.

LuAnn Buechler: again what NLP stands for.

Carolyn Watt: It's neuro-linguistic programming, and in essence, it's really about communication.

Carolyn Watt: And helping your brain understand, your conscious mind better, because

Carolyn Watt: Our unconscious mind is like a video camera that's 24-7. Every single thing you say, do, think of, boom, it's recorded in there.

Carolyn Watt: But our conscious mind… In our unconscious mind don't always work in sync.

Carolyn Watt: So we want to make sure that the conscious mind

Carolyn Watt: holds hands with the unconscious mind, and that's basically, I think, the simplest way that I can explain the unconscious mind. It's always there. It's all the patterns, it's everything that we've done so far, it's sitting there. We don't have to think about breathing, right? We just do it.

Carolyn Watt: Right?

LuAnn Buechler: Yeah.

Carolyn Watt: So, it's like that. The unconscious mind actually keeps us alive.

LuAnn Buechler: You're ready to…

Carolyn Watt: system's going.

LuAnn Buechler: That's… well, and the fight or flight…

LuAnn Buechler: reaction. Yes. The brain is trying to protect us.

LuAnn Buechler: From the environment. Well, when we were in an environment that we could run into lions, tigers, and bears, that was valuable.

LuAnn Buechler: Now, it's unlikely we're running into those situations on an average day, but sometimes our heart races, our stomach's full of butterflies, because we're in fear of something.

Carolyn Watt: Right, right. So the essence of fear is the same, it's just what is fearful is different.

LuAnn Buechler: Right.

LuAnn Buechler: And it's not always bad.

Carolyn Watt: No, it isn't always bad. It isn't always bad.

LuAnn Buechler: They use an acronym for FEAR, False Evidence Appearing Real.

Carolyn Watt: Yeah, that's… that's a good one. That's a good one.

LuAnn Buechler: Yeah.

Carolyn Watt: You know, you know, I can tell you that one of the things that bugs me when people… this is a true acronym, but a lot of people make acronyms that are actually initialisms, okay? So, it has to be a word. It has to mean something.

Carolyn Watt: an acronym. So many people create these things, like, oh, no, that's initialism, and they think that I'm off my rocker, but I said, I'm a writer, I work with words, it's not an acronym.

LuAnn Buechler: Really? So the core of your work really comes from…

LuAnn Buechler: The psychology of communication, the language, right?

Carolyn Watt: It does. Yes, in essence, it does. It's… it's, helping people hear themselves.

Carolyn Watt: It's helping them hear themselves.

Carolyn Watt: You know, I'm not putting… like, I don't sit there and give advice. Now, I am a licensed affiliate of the One Page Business Plan.

Carolyn Watt: And… and here I'm saying to you, oh, as long as we know our next best step, that's good.

Carolyn Watt: A business plan likes you to map out, and a business plan, in my view, is a compass. It helps you figure out where you want to… the general direction of where you want to be headed.

Carolyn Watt: It helps with decision fatigue, you've already thought through a whole bunch of things, and you've kind of made them on a piece of paper. Cool.

Carolyn Watt: That's a good…

Carolyn Watt: plan, but it doesn't cover absolutely every single thing that happens in your life. It's a direction.

Carolyn Watt: It's a direction, that's all it is.

LuAnn Buechler: which is why I like the one-page business plan better than the historic process.

LuAnn Buechler: I had a…

LuAnn Buechler: chiropractor friend, when she came out of chiropractic school, and that was one of their courses, they had to write a business plan while they were at school. And it was a 3-inch, 3-ring binder.

LuAnn Buechler: Oh my gosh, who's gonna read that?

LuAnn Buechler: No one's gonna read that, you know?

Carolyn Watt: Absolutely not. I mean, just because this thing.

LuAnn Buechler: Thank you.

Carolyn Watt: Sorry, I mean, just think how succinct you have to be if you can put it on one page.

LuAnn Buechler: Yeah, yeah.

LuAnn Buechler: Yeah, so the model that I was taught is called a lean canvas.

Carolyn Watt: Right, right. Similar process, very similar process, yes, absolutely. Absolutely. I mean, we've… gone are the days when we were, looking for the thud factor, right? And how… how big or heavy a document was. It doesn't matter, it has… it's all about clarity.

LuAnn Buechler: I just got what you said, the thud factor.

Carolyn Watt: Yeah.

LuAnn Buechler: Turns matter, my friends. That was good.

Carolyn Watt: matter. You know, I mean, I was very involved in the Technical Writing Association for many, many years, and I was the president of the Toronto chapter. It was called the Society for Technical Communication.

Carolyn Watt: And it was like an umbrella group. Started out with the science writers, but then it evolved to all kinds of writers. And the essence of it was all about

Carolyn Watt: How do we create a clear enough communication so that whoever the intended audience is understands the message?

Carolyn Watt: And it's not dumbing things down. That's my most hated phrase. It's not doing that. It's being intelligent enough to acknowledge who your audience is and write to them, right, so they understand.

LuAnn Buechler: Right. Oh, that's powerful, Carolyn.

LuAnn Buechler: That's powerful. That goes right into your marketing messages, right into mission statements, and even the values. Are you saying what you really think you're saying, right? Are people going to interpret it the right way?

LuAnn Buechler: Yeah, super powerful,

LuAnn Buechler: language. I'm learning more and more about you, this is always fascinating, and really helping people language things. So, you know, I work with getting them clarity, but we do wordsmith from time to time, but I see a different level here that you're talking about.

Carolyn Watt: Yeah, words are important. I think,

Carolyn Watt: Oh, I will share one very funny story with you, though. When I was in university.

Carolyn Watt: I was told I had to go to the writing workshop, because my writing was not university style. It was too clear and to the point. Can you believe it? Honest to God. So I went to the writing workshop.

Carolyn Watt: I didn't get a change in my grade, but that became my career.

Carolyn Watt: Isn't that a hoot?

LuAnn Buechler: That is a hoot!

LuAnn Buechler: Crazy.

Carolyn Watt: I mean, so that… I was just gonna say, that kind of shows you that there's so many very different styles of writing, right?

LuAnn Buechler: well, I… I've said that for years, too. Like, I can give a letter or, you know, a document to someone to prove.

LuAnn Buechler: And I think they did a great job, and then I give it to another person, and they change it back.

Carolyn Watt: Yes, exactly, exactly.

LuAnn Buechler: So, it's all in the way each of our individual brains process.

Carolyn Watt: And that's based on our experiences.

LuAnn Buechler: Right?

LuAnn Buechler: And when we're on autopilot, and we're functioning from the subconscious, the reticular activation system.

LuAnn Buechler: We're just repeating old behaviors, right? Yes. So, this third-party coach like yourself or I, hearing what you're doing and what you're saying, and seeing your actions outside of yourself, is the value of a coach.

Carolyn Watt: Absolutely.

LuAnn Buechler: Because we can't see it for ourselves.

Carolyn Watt: That's the most important thing. We can't see it, and we can't hear it.

LuAnn Buechler: That's the blind spot that people…

Carolyn Watt: Absolutely. Oh, I like that. I mean, that's really what it is. It is a blind spot. You know, we're busy, busy, busy doing all kinds of stuff. We've got action plans, we think we're doing everything right, but we haven't stopped to slow down and think it through. And is this the best way? And even, you know, I've, certainly heard you talk about

Carolyn Watt: Aligning values. And absolutely, if you're not clear about what your values are.

Carolyn Watt: and you haven't figured… you haven't figured them out. How do you move forward? Like, you'll be incongruent, right? And congruency is important, too. Another C word. Congruency is important.

LuAnn Buechler: It is! It is. So I can't tell you the number of times that people have told me they've left a company, an employer, because they weren't congruent with the values they said they lived by.

LuAnn Buechler: Right?

Carolyn Watt: that?

LuAnn Buechler: And I just met a woman in eWomen a few… about a year ago, who was selling her franchises because the franchise owner company was not operating in alignment with the very core values

LuAnn Buechler: She was told as a franchisee, she would need to follow.

LuAnn Buechler: And that incongruency caused her to leave the organization. So, super powerful. I hope people are hearing this, right?

LuAnn Buechler: When your actions are not in alignment with the… your values and what you say you are and want to be, then people leave.

LuAnn Buechler: Clients leave, team members leave, it's hard to attract new people, because people… and they…

LuAnn Buechler: People don't even always be able to say that's why they left, they just know they didn't like the situation.

Carolyn Watt: Yes, or it didn't feel right, right? You know, it didn't feel right. So, what was it that didn't feel right? Like, help me understand what caused you to leave. But usually.

Carolyn Watt: It's because the values don't align.

LuAnn Buechler: Yeah.

Carolyn Watt: Yeah.

LuAnn Buechler: And so, I also have people, Carolyn, who say, oh, I know what my values are, or I know what my passions are, but they don't have them written down anywhere.

LuAnn Buechler: There is a power in writing them down.

Carolyn Watt: Absolutely. Well, you know, I'm going to borrow EWN there for a… eWomen Network for a second.

Carolyn Watt: That's a values-based organization in every single meeting.

Carolyn Watt: Anytime you get together with them, they…

Carolyn Watt: go through the nine values, the nine core values that the oper… the association operates under. And,

Carolyn Watt: If either you agree to those, or don't… don't join. It's… it's that clear.

LuAnn Buechler: That clear.

LuAnn Buechler: And those of us who are members celebrate and cherish those values, because we want to live like that.

Carolyn Watt: Exactly.

LuAnn Buechler: Right? One of them is lifting others as you climb. I want to be that person!

Carolyn Watt: Right. I think most coaches are, right? I think most coaches are.

LuAnn Buechler: Well, I think that's true, but I'm just saying, you know, how important those values, those phrases are to attracting and keeping the right people in your organization.

Carolyn Watt: Agreed. Agree 100%.

LuAnn Buechler: what that is. So please, if you have yet to do that for your company, my listeners.

LuAnn Buechler: For your business, and I don't care if you're a one-woman show, you still have them. They provide you with focus and stability and confidence in doing what you say you're out there doing, right?

Carolyn Watt: Absolutely, absolutely.

LuAnn Buechler: And writing them down gives them power, and…

LuAnn Buechler: My clients, current clients that I have, they're really resistant to the repetitive nature, but it has to be.

LuAnn Buechler: It has to be repetitive at every meeting. So, like, we know those 9!

Carolyn Watt: Yes.

LuAnn Buechler: I don't even encourage people to do 9. I interviewed someone this morning who only had 3.

LuAnn Buechler: But he's…

Carolyn Watt: Good!

LuAnn Buechler: He knew them, and he said, and then the same 3 values for all of his different businesses, which are all in the hospitality industry, so very similar.

Carolyn Watt: But…

LuAnn Buechler: That's… every member of your team should be able to articulate your values.

Carolyn Watt: Absolutely. I totally agree with you on that. The other thing is, when you mentioned solopreneur, if you're a solopreneur, it's even more important, because if you haven't got clear yourself, you won't be able to grow.

Carolyn Watt: You won't even be able to explain what your business is about to anybody else. You won't be able to hire people in to help you, because you can't even articulate what it is that you want.

LuAnn Buechler: Right.

Carolyn Watt: You know, so it's really important.

Carolyn Watt: Even if you stay an entrepreneur, cool, but at least be crystal clear about how you're doing things so that other people can help you when needed.

LuAnn Buechler: my friend Bob Nichol, who taught me the, naughty words philosophy.

LuAnn Buechler: He used to say, there is power in the clarity of your articulation.

Carolyn Watt: Absolutely.

LuAnn Buechler: I just remembered that quote, and it's really powerful in and of itself.

Carolyn Watt: But it's rare.

LuAnn Buechler: There's power in the clarity of your articulation. So you have said to me, the way you power yourself is the way you power your business. Tell our listeners what you mean by that.

Carolyn Watt: Well, you're not two different people. You are one person in two different situations.

Carolyn Watt: And I… it really, you know, boggles my mind how people think that they have their business voice, their business, you know, the way they carry themselves to their personal. Why are they different? It's the same core values in the person.

Carolyn Watt: So, whatever you do in your personal life is the way you power your business. It's the exact same person! It's the same person there. So…

Carolyn Watt: You know, I…

LuAnn Buechler: I know…

Carolyn Watt: Like, it's so obvious, like a bang… it's a boing on the head, like, oh, come on, people. If you wanted to have a successful business, look at how you're operating in your personal life.

LuAnn Buechler: Yeah.

Carolyn Watt: What are you doing? Do you let your friends down? Do you do what you say you do? Do you… you know, these things are important in life and in business.

Carolyn Watt: So, however you operate at home is the way you're going to operate in business.

LuAnn Buechler: Oh, interesting.

Carolyn Watt: One of the… yeah, one of the… one of the NLP,

Carolyn Watt: Things that we say all the time, is how you do one thing is how you do everything.

LuAnn Buechler: Oh, I love that.

LuAnn Buechler: How you do one thing is how you do everything.

Carolyn Watt: Yeah.

LuAnn Buechler: Repeat that to a few people.

LuAnn Buechler: Yeah, and you're saying it in a different and profound way to me right now. Like, I'm hearing it differently coming from your voice.

LuAnn Buechler: when I may have said the same things myself at a different time, right? And one of the things I always say is you're… you have one heart, you're one person. You can't check your heart at the door when you go to work.

LuAnn Buechler: It comes with you, and so everything that's in that heart that you love the most is what you need to pull into your business.

Carolyn Watt: Absolutely.

LuAnn Buechler: And share with others. There's your core values.

LuAnn Buechler: Well, you know what?

Carolyn Watt: But, I mean, like, one of the things when I'm speaking with people, I say,

Carolyn Watt: You know, sometimes, You don't have to give a different answer.

Carolyn Watt: You just have to hear your answer differently.

LuAnn Buechler: I say that, I say that about teachers all the time, right?

LuAnn Buechler: that I'm absolutely confident. I've heard the same message over and over again, and then one teacher, all of a sudden, it will hit.

LuAnn Buechler: And I go, ugh, I get it!

Carolyn Watt: I love those light bulb moments.

LuAnn Buechler: Yeah, right? The essence of it, I've heard before, but it's just in that moment, the way they articulated it struck a chord in me.

Carolyn Watt: Right, right.

LuAnn Buechler: You know, Sandra does a lot of repetition of her trainings and her frameworks and things like that, but it's for that very reason.

LuAnn Buechler: Absolutely. That one day, a different person is gonna hear it just the right way in their heart.

Carolyn Watt: That's right, and it could be something else has happened in their life that has made them more open to listening. You don't know what the circumstances are, but things will happen. Things will happen that will help people be in a different place and be available to listen.

LuAnn Buechler: Yeah.

Carolyn Watt: I mean, I really enjoy conversation. I should add that to your list. My goodness, that's another C-word.

Carolyn Watt: Congratulations.

LuAnn Buechler: I mean, I… it could be double what it is for all the ones we've come up with since I started doing this, but yes, and being good…

LuAnn Buechler: that conversation is an important part of your work. Yes. And that's another pet peeve of mine. I, as a networker, you know, ask people lots of questions. We say you have two ears and one mouth, use them proportionately.

LuAnn Buechler: And so I like to ask good questions. And I expect, naturally, in that exchange, that someone will ask me questions back.

LuAnn Buechler: And when they just answered my question and stop talking.

LuAnn Buechler: I don't know what to do with that! I'm like.

Carolyn Watt: Yeah, that's like, hello, have you forgotten step two? You know, yes, exactly. And, you know, Tony Robbins always says, the quality of your questions determines the quality of your answers.

LuAnn Buechler: I always thought you were gonna say the quality of your question determined the quality of your life.

Carolyn Watt: Well, in the end, yeah, it does. It does. If you want to, like, go, you know, expand it, absolutely it does, but I know what you mean when you're at a networking meeting, and people, you know, they're so conditioned to

Carolyn Watt: Handing you a business card, and hi, my name is such and such, and they're not even taking the time to get to know who you are, and how you could help them.

Carolyn Watt: And that takes questions. That takes a little conversation. So, at a networking meeting, I don't have a goal of going there and getting as many business cards as possible. I go there with the goal of having two or maybe three great conversations. That's it.

Carolyn Watt: If I walk away with that, I'm happy.

LuAnn Buechler: Okay, everybody who's listening, you gotta write that down, because I think you're gonna need to remember it and let it sink in.

LuAnn Buechler: Going to networking events doesn't mean collecting as many business cards as you can.

LuAnn Buechler: If you just had two good conversations while you're at any given event, it's worth your time.

Carolyn Watt: Absolutely.

LuAnn Buechler: Oh, beautiful. That's wonderful. So…

LuAnn Buechler: Given what I just said about people who don't ask questions back, right, there are the introverts in the world that struggle with conversation and

LuAnn Buechler: putting themselves out there. You know, I think it's another reason I try and initiate the questions, and hope they'll just turn around and ask me back, then they don't even have to think of questions.

LuAnn Buechler: But I have a friend who…

LuAnn Buechler: I think she looks at it as a weakness, that she's not, more out there, with her voice, and…

LuAnn Buechler: She's a really good listener.

Carolyn Watt: You know, I guess that's how you define introvert and extrovert. For me, an extrovert is the person who gains their energy from other people. An introvert gains their energy from quiet.

Carolyn Watt: Yeah. And that's okay, so they don't, necessarily… and we all have times when we're either one, right? We probably have a primary one, so, like, you're an extrovert.

Carolyn Watt: And I'm an extrovert, but there are times when we're also introverts, because we need that processing time once we've heard something, and we need to… maybe we just need a quiet time, maybe it's just too busy around where we are.

LuAnn Buechler: That explanation is important for people to understand, so I'm glad you brought that up.

LuAnn Buechler: And again, it's about conscious awareness.

Carolyn Watt: Yes. Okay.

LuAnn Buechler: who I am, what are my tendencies, so I can power my life better.

Carolyn Watt: There you go.

LuAnn Buechler: I know my friend, and when we go to a conference like ICON together.

LuAnn Buechler: She needs some quiet time. So, like, I'll go, you go back to the room, and I'll stay here so you have some quiet time. Or I'll get out of the room and get down to the meeting and let her have some space.

LuAnn Buechler: Because she needs that time. And so…

Carolyn Watt: The recharge, right?

LuAnn Buechler: Yeah, and so, first of all, knowing yourself, and anytime you're able to understand yourself and your own behaviors, it helps you understand other people's.

LuAnn Buechler: Because now you compare what's different about them to me. Oh, oh, okay, I see it. She needs to recharge in quiet.

LuAnn Buechler: And I need to go get energized with more people.

Carolyn Watt: Exactly.

LuAnn Buechler: Right? So, really good, thought-provoking conversation here today, Carolyn. We will make sure that Carolyn's social media connections are in the show notes.

LuAnn Buechler: So if you want to learn more about NLP and I'm gonna say the psychology of good communication and powerful conversation, I believe she's your gal.

LuAnn Buechler: And that we could all learn some things from that, right?

Carolyn Watt: Thank you.

LuAnn Buechler: And we both know clarity is power.

Carolyn Watt: Absolutely.

LuAnn Buechler: Absolutely, and so keep searching for that clarity. It is a journey. It's not an overnight sensation. Snap your fingers, and be open to taking that journey in your life.

Carolyn Watt: That's right. It unfolds. It unfolds.

LuAnn Buechler: In unfold.

LuAnn Buechler: All right, thank you for being here today, Carolyn. To my listeners, go out, make your passion pay. If you need help, you know where to find me. LuAnnB.com, always available for a conversation.

Carolyn Watt: Excellent.

LuAnn Buechler: Bye for now.