The Built To Win Podcast

In this episode of the Built to Win Mini Podcast, host Luke Mccluskey sits down with Kevin Moore, the CEO of Valeo Foods UK Ltd. Kevin shares his inspiring journey from a childhood marked by tragedy to becoming a prominent leader in the food manufacturing industry. His story is a testament to resilience, hard work, and the importance of respect in leadership. As he reflects on his upbringing and the values instilled in him by his father, listeners gain insight into how personal experiences shape professional success.

Kevin delves into the mindset required for leadership, discussing the role of fear of failure and self-belief in driving success. He emphasizes the importance of curiosity, continuous learning, and the value of surrounding oneself with a diverse team. The conversation touches on the necessity of setting clear goals, measuring performance, and the significance of nurturing others in their careers. Kevin's insights provide a roadmap for those aspiring to reach the top in their careers and highlight the importance of building meaningful relationships in the workplace.

  • (00:00) - - Welcome to Built to Win Podcast
  • (01:30) - - Introduction of Kevin Moore
  • (03:15) - - Kevin's Early Life and Resilience
  • (05:45) - - Importance of Hard Work and Respect
  • (08:30) - - Overcoming Self-Doubt in Career
  • (11:15) - - The Role of Luck and Timing
  • (14:00) - - Curiosity as a Key Trait
  • (17:30) - - Fear of Failure as a Driver
  • (21:00) - - Importance of Self-Reflection
  • (24:30) - - Leadership and Accountability
  • (28:00) - - Balancing Work and Family Life
  • (31:15) - - The Impact of Team Dynamics
  • (34:00) - - Learning from Mistakes and Failure
  • (37:30) - - Setting Clear Goals and Direction
  • (40:00) - - Building a Legacy through Mentorship
  • (43:30) - - Quick Fire Round with Kevin
  • (46:00) - - Closing Thoughts and Wrap-Up

What is The Built To Win Podcast?

Built to Win is a podcast for leaders driving growth, transformation, and complex change. We speak with founders, operators, and industry experts about what it really takes to build and scale successful businesses. Conversations cover leadership, culture, talent, technology, and execution, with a focus on real challenges and practical decisions. Expect honest insights, real stories, and lessons you can apply straight away. Powered by people. Built to win.

welcome to the built to win podcast

I'm your host Luke Mccluskey

and during this podcast

I am going to be sitting down with the top 1% of people

in their industry I'm gonna be getting under the bonnet

of what makes them special

what makes them great

and what makes them stand out from the crowd

a lot of people ask me who I circle or what I circle

and I could sit here and say that

we help find the top 5% of talent in the marketplace

I could also sit here and say

we'll do so in timescales

that you've probably never seen before

and whilst all of these things stand true

I think

the true thing that separates us from our competition

and what really makes us unique

is the people that work here

we all have a relentless drive to succeed

a relentless drive to win and winning for our customers

so ensuring that we find our customers

the right contractors

to deliver their projects on time and in budget

winning for our contractors

ensuring that we can get continuity

so going from one contract to another contract

to another contract

and ensuring that we got the client base

to be able to deliver on those promises

we specialise in markets the food manufacturing market

and the life sciences market across the UK

Europe and USA we deliver large scale capital programs

we deliver large scale ERP programs

but I do appreciate that these are just words

so why not give us a call

let us prove ourselves in a live opportunity

and let us showcase what we can do for you

welcome to the build to win podcast

where I sit down with the top 1%

of people in their field and uh

get under the bonnet

and truly understand what makes them unique

and today's guest is Kevin Moore

CEO of Valio Foods UK

and in this conversation about pressure

standards

and what it actually takes to step into a completely

different league so welcome Kevin

good to have you on how you doing

yeah good

thank you you well yeah

very well good stuff

so um

before we go into this I would just like to highlight

just some of your key achievements

and just to wet the appetite of uh the

the viewers so

you joined Green Core as an account executive

and worked your way up to the CEO

uh you have secured a portfolio of non

exec roles across various industries

uh and you currently sit at the helm of um

Valio Foods UK um

driving the transformation across that business

yep nice one

okay so

um I'd like to take it back to the start if that's okay

um would you mind just giving us an overview of your

of your background and of you

yeah um

so I think I'll probably go back to the beginning

really um

I'd say it's it's kind of started my very

early as I had a fairly amazing childhood

but I had a tragedy in that

where my mum passed away when I was 10

I have two older sisters

and I watched my dad kind of work really

really hard from a very

very young age to bring the three of us up on his own

and I think moments like that are quite defining

and it taught me three things

I think there's three things I take from that

which I look back on now the first is resilience

watching a dad who worked in a factory when I was a

a young lad um

working really hard to make sure that

we wanted for nothing as children

yeah um

it's quite impactful positively highly

so resilience was the first thing that teach you

and I watched a guy struggle at the age of 45

cope with that

the second thing I think it teaches you is um

hard work the ethic of hard work

I think that

the one thing I say that myself and my sisters um

certainly had in life

or have in life is the one of hard work

mm hmm and again

I think that's really influential on you

as an individual and it certainly has been on me

um and then the third I think is one of respect

um my father was a shop steward in a factory

so very very different world uh

to the one in which I'm kind of

operating but it taught me one of

of kind of respect respect levels

understand that everybody is fighting a very

very different battle every single day

whatever they do I think there's a

there's a famous quote that of

I think Jonah Kelly took to cleaner in NASA

yeah who said what do you do here

I think she said something like

I'm putting a man on the moon

it's very very true

I love that

every single code in an organisation makes it work

yeah I can't do my job without people doing

jobs in the factories or jobs in security

or jobs in health and safety

or whatever it may be yeah

and I think

having a respect and understanding of all those levels

and the role they play um

is what

kind of growing up in that environment taught me

watching my dad do that from the

the work perspective and it's

it's amazing how you never lose that

when you live that every single day

as a as a youngster

I've seen my sister's being really successful uh

I've seen my career build

as a consequence of constantly reminding yourself

and having that as a backstop as to how you operate

so that defining moment very

very early on drove me to be successful in

in everything I do

and I think that's kind of really important to have

as a as an individual

yeah it's um

there there two there three major values I think um

so that makes that can make anybody successful with

with with those three things

so thank you for sharing that when

when when

when you think back um

you know if we think about like

the amount of people that ended the industry when

when you entered the industry

and also you've gone up to

all the way through the gears

um to uh

to CEO what

what belief do you feel that you had to kill to

to level up

and at what point do you think that that one

I realized I I mean

there's that one today he's talking about

so I think there's a there's a few

I think the first I think everybody

um I mean

there are a few exceptions in the world

but I think everybody suffers with 100% yeah

and I think there's a consequence of that

you're battling with one person

you're battling with yourself

and I kind of learnt

I was looking up to have a series of mentors around me

as I grew and I think

I think um

I think we chatted briefly before

we kind of came on air about how

how do you get to the top and what skills you need

when there is an element within it

which is look

there is a slice of that pie chart that is

that is look and timing

so I think 10% of it is look and 10% of it is timing

and I think that um

having having a bit of that naturally helps you

and I had a bit of luck by having great

people around me who wanted me to be successful

yeah and I think

that being able to take that

and take advantage of that is visible for me

which is really really important

so um

that's kind of the first thing I'd say

the second thing I'd say is then once

once you realise you're not competing with other people

I mean what they say when you

I think athletes don't look left

don't look right just look forward and run for the life

yeah yeah

yeah

that's the best piece of advice in business as well

don't look at what everybody else is doing

I think that you naturally worry about

why is Johnny being promoted

or why is Jamila being given a pay rise or what

it's just white noise

it's noise that distracts you from your focus

of being you and the best you

yeah and so I'd say just be

you just gotta believe in yourself

and I think in time as things work through

and you realize actually

that white noise is exactly what it is

I think you become more focused

and I think you get better

I think that's what helped me

it's really interesting

I actually wrote a post about this on

on on LinkedIn the other day about how recruiters

and we were one of them

we were constantly worried about

what our competition were doing yeah

we're constantly worried about

you know who's moving where

who's in with what client blah

blah blah

blah blah

and I then run um

a training session for individuals here

it's called UVU yeah

right and it's like

who cares

the art of good change

be 1% better than you were yesterday and and

and all of that will become a byproduct of it

but the natural thing is to compare yeah

I think I think

I don't there's a difference here

I think awareness is involved yeah

I think you we don't operate in a vacuum

you need to be very aware of your surroundings

and your competitors

but it's got to be exactly that

it's got to be one of the gears yeah

in your whole operating model

but you've got to be the best you

mm hmm and that's

that's hard to do yeah

I think it's really hard to do

especially when a competitor

or somebody does something that's really exceptional

yeah yeah

absolutely

because your natural instinct as a human is to go

look at that yeah

and then your ego hurts ha exactly

your ego holds you back exactly that yeah

um so

I mean

there is something that I would say as a trait that is

as you as you go on

this is a thing I think that's really help me

which is be curious

I mean more savage that every day is school day yeah

genuinely is be curious

ask more questions than you give answers to

so kind of stop press shock news

I was terrible up to the age of

I'm probably still am to some extent

up to the age of 35 40

I had the answer to everything

I knew the answer everything that was going on

any problem I know the answer

the truth was no idea okay

and I give you take enough info and as I get older

unfortunately this is something I wish I knew many

many years ago but as you get older

you take more info

you ask more questions why

because people have more experience

people got more things wrong than you have

they Learned from it take that time

take take a breath it's the full second rule

count to four before you respond

do I still have that today

no still get emotional

still get triggered yeah

yeah yeah

um but that's just being human right

it is being human but I think it's really important

I mean what I'll see the coroner

what

what do they say to you if you can't stop the skid

turn into the skid what the 99.9% of people do

slam the brakes slam the brakes

slam the brakes slam the brakes yeah

yeah that's the human nature yeah

the skill of 1%

the top 1% or half a percent or whatever it is

is the ones who just in that moment

reflect and take just

just take that 1 millisecond to think it through

mm hmm

and that curiosity just helps you think generally

and generally leads you to a better outcome

mm hmm not always but

but most of the time yeah

yeah yeah

so that would be that it's really

it's really interesting if you

if you think back what

what would you say is like the core

the fundamental mindset that that

that built you to where you are now um

fear of failure hmm

sadly um

and not wanting to let people down

um and I think that goes back to the conversation

I had at the beginning about kind of my childhood

I think the fear of failure is a

I don't necessarily think it's a good driver um

but I don't

I feel that people put their reliance on you

their instinct in you

and you don't want to let them down

I think I think leadership is a privilege

I think being in charge of something

being a CEO or being a managing director

or being a sales director and leader of anything

a function

an area

a hygiene team whatever it is

is a privilege yeah

to be chosen to go and lead something

yeah and I think with that comes a responsibility to

be the best you can be

and I think you don't wanna let people down

99.9% of people don't wanna let people down

mm hmm and therefore

I think that privilege is a

is a physical driver and a mental driver

and emotional driver for me as an individual

yeah to not let people down

I mean there's a load of things

I talk about in terms of how I approach certain things

but I think to me the fear of failure

the fear of letting somebody down

whether that's your family

whether that's your your colleagues

whether that's your boss whoever it is

um look at sports

you don't want to let your country down

if you play for England you don't want to let

but there's a balance with fear of failure

isn't there

because I think it's either it could be a huge driver

it can be a driver yeah

absolutely because then you just net

you could sometimes just never take that risk as well

so where does that sit I think um

I think your point is is extremely right

I think fear of failure can paralyze you yeah

you can't just stop and not do anything

but I think I think confidence is really

self confidence is really important

I mean the amount of people

I mean I'll use a great example

the amount of people I've spoken to over the years

I don't want to present I don't

I don't want to stand stand in front of them

all the presentation is about confidence yeah

the thing that's really interesting

when you stand up and present

is that you know more than all the people sitting

in that room that's why whatever it is

that's why you are there yeah

so I hope you can say anything

yeah yeah yeah yeah

but it's about self belief

and I think self belief come

comes from time and experience for me

and you've got to be brave

I think you've got to be brave

you've got to be as a leader

you've got to say look

general people have made a decision

you've got to remember you're in that position

because people believe that you can do it

uh huh start to believe that yourself

uh huh

and we're all we're all driven by different things

so I'm driven by curiosity

people are driven by

people who stand by the side of them yeah

so understand what it is

that helps you get through that moment

for me it's

it is detail so the diagnostic of when you go into

I always want to know what I'm solving for

I mean there's an average that I have to say to people

you never get a cab without knowing where you're going

mm hmm but

people go into business

and leave things without being clear about what

they don't try to get to why would you do that

hmm why would you not be clear

because 99.9% of the game is people want a purpose yeah

they want to know why they're there yeah yeah

I'll even follow a team cause I want them to win yeah

that's your purpose it's

it's the same thing they want to feel part of something

right exactly

they want to feel part of something

not just a a number

no exactly that

and I think

I think building some momentum in a narrative

and telling a story people love stories

hmm like building a story is to

what you're trying to achieve

more than you're trying to do it

hmm people will anchor on to that

yeah and when they anchor on to that

you build momentum and when you get momentum

confidence flows when confidence flows wow yeah

yeah everything is possible

I read legacy by the way OK

it's a great book only you had

I'm connected with them on well

we has James come to our conference

our first with I mean the

you the business I'm in today wasn't a UK business

it wasn't one collection businesses

yeah and we announced in uh

2024 that we're bringing Valio

UK into one organisation

for a variety of different reasons

and um

I'd heard about James Mm hmm

through a company that we've been working with um

on bringing the conference together

the first UK conference we'd ever had

and James Cam is a guest speaker

and it was it's an incredible book

yeah an incredible set of

I mean

it was broadly grounded in the All Blacks and sport

yeah but his performance

lessons were were incredible

yeah um

you can hear a pin drop in the room when

he when he was speaking about oh

I bet it's George

I bet I was hooked on that book the minute I

I felt I picked it up

yeah no one looks after me

we watch look after ourselves

I just love that indeed

very green I'm sorry

went off peace there but I have to say um

when uh

when did you realize that in your career

that it was all on you

and that no one was coming to save you

um

I probably look at this in a slightly different way

so the first thing I'd say is these jobs

your job my job

anybody's job they're not solo endeavours

mm hmm

people will be tennis players and think it's a solo

it's nothing nothing in life is a solo endeavour at all

there's always a team of people behind that OK

sport

single sportsmen and women go out and play on their own

but there's a team of people who get in there

yeah yeah

so it's never a solo in that first thing to remember is

it isn't it isn't that

but the second thing

and the contradictory thing to that is

these roles are the loneliest in the world

because ultimately it stops with you

yeah and I try and keep that in perspective

yeah I worked with a phenomenal set of people

and I had an incredible leadership group

both the very tops and the next level

which we call the Senior leadership

group incredible people

they were all driven all passionate

all capable

and I think you just got to remember they are

they are there to help you win

they all wanna succeed mm hmm

um

and I think remembering that in the difficult times is

is the key thing here

because is that you stand up when you fall back

you want to be caught yeah

I generally feel like

in all the businesses I've ever worked in yeah

people want you to succeed

it's rare that you stand up a front or make a decision

and people don't want you to succeed

hmm um

and if you use your diligence correctly

and you get ownership and buying

it shouldn't be alone in there

it is alone in there are days when you make decisions

and times in my career where I've made decisions

and I think cops feels really

really hard but if you do your diligence

and you involve the right people

it's generally the right thing to do

and as long as

I think you do that with a level of heart and mind

and you respect you're empathetic you

you have um

you appreciate the message that you've been um

you've given across with it

it's good or bad news mm hmm

um I think it's really important

I think what's it again

another rally

should treat success and failure in the same way

hundred percent is it's really important

I've I've seen others that don't

do that um

and and you learn from that

I mean you learn as you ever

as I say every day at school

that you learn all the time

the leaders that are running around knee sliding

because they've been really successful

are the ones that tomorrow fail

and are a bit embarrassed

holes in the net yeah

it's so true it's so true

it's the same thing so

that silent ever point is really important

you're never on your own it feels it

but you're never ever on your own

I've always thought I've had somebody to talk to always

I mean

my boss at the moment is pretty gives you space and um

but he's also there to

to challenge and kind of hold you to account

and I think again that's a

that's a great time in your life

I think it's pretty good and if you haven't got that

I think it's really tough

yeah yeah

we when we talk about um

I'll I'll we touch on it right at this

the start in terms of your

portfolio of knowledge and roles that you've

you've worked on so yeah

what's that

was that driven by the fact that you're super curious

or was it driven by that you know

you just mentioned about about about your boss

you know

I've always got someone there that I can talk to

was it driven by that

it was driven by two things really

I think um

definitely curious yeah

um I

I don't I've got to be honest with this

this um

I was also bored I was bored

I was I was a young managing director

mm hmm um

I wanted to do more

I didn't feel I was moving quickly often

and I decided I had a brilliant boss at the time

and guy is currently in the CEO of another Foxy

I mean it's Foxy 2 fifty company

and um

he gave me the opportunity to be an ad

and what it gave me the opportunity to do

which I really wanted to do

was understand different ownership structures

so I worked in a plc for my entire life

yeah

and the governance and control and rigour of reporting

discipline in the plc is quite incredible

one of the reasons why they're

they're blue chips and they

they're generally successful organisations

but knowing how a cooperative works

or knowing how private equity works

or knowing how a family

owned and operated business works

I have no idea yeah

and if I was to tell you that

all the same group of people

they're not it's incredible

what I've learnt last 18 years

being an ND in different places

everything from a charity

until a cooperative that was based in Denmark um

or it's just incredible set of lessons

there are different drivers

what you can bring to

it is a framework of control and governance

and experience but they're all different

they're all run by

different emotions and different financial metrics

and I've I've just been curious about that for years

and all I do is act to my experience

gives me more capability

to think about problems that you face

in a different way fair enough

yeah absolutely um

what what do you do that

you feel most people are willing to do

I probably say I do something

I won't say that most people are unwilling to do it

and I won't necessarily say this is

as I've been successful but I

I fully commit and I think at times

I've done that at the expense of my family

so I would say that um

that is something I've got wrong as opposed to right

but I think that means that

that gives me a slight edge sometimes yeah

because I'm fully all in

and it'll be a Saturday or Sunday work or whatever

it may not be or I'm away from home or whatever and um

I think I think that gave me an edge

in terms of just being prepared and aware

but I don't think it's wrong

I don't think it gives me a good balance

so it's compromise right

it yeah

and I don't and I say I watch other people

I think do that brilliantly

hmm um

at every hour by the way I've

I've watched people do that

I've watched people be really disciplined

about putting that first

I've kind of missed holidays or I've worked on

holidays or I've been on the phone on holiday

and I see people do that brilliantly hmm

um so I admire people that do that

I respect people that do that and

and that's something that

it's probably given me an edge at times

or I felt gave me an edge

I don't think probably deep down it does

but I felt it did

then it convinced my mind that was the right thing to

yeah yeah

when it was obvious no

fair enough I actually think um

just from the conversations that we've had um

I think the level of self reflection that you do

it separates you from a lot of people

I don't think people I don't think a lot of people

actually sit back and truly self reflect

and I think that that that's game changer thing

yeah yeah

well

there's two things that I think reflection is one thing

doing something about the reflection is the other one

yeah right

um I'm probably better at the first thing

than the second thing yeah

um

do I think I've mellowed and got better at the things

I'm not very good at yeah

am I greater than no

emotion

still plays a huge amount in my leadership style

too much um why

because I'm frustrated yeah

uh because I don't like to let people down

and I think when

when we're all disciplined or when lazy thinkers

that frustrates me so that's still a weakness

but it's it's really interesting Luke that um

I used to fear fate I mean

properly fear it yeah

now I don't like it I get frustrated by it

but it's the most important thing you learn from it

you look everyday

and what I would encourage people to do

and I do this now when we fail

when we get something wrong

I write it down yeah um

I write it down

because it gives me a reminder of the pain

it's a weird thing

it's just something I do so when something goes wrong

I write it down

and I write down and I diagnose what went wrong

what did I miss what did we collectively miss

because

and my sister says this to me quite a lot Kev

failure is not failing it isn't in 99.9% of the times

but times when I'm sure it is but

but in most things in business

it's not failing it's disruptive

but it's not failing and if you can use that

and build that into the way you operate

I mean you are gonna end up in a very

very strong position in a single position

in my opinion yeah

that's really interesting

I think it's the relationship you have with failure and

and and what you what you label failure as yeah um

I think that's a really good point

fear of failure at the when

when you talk about failure when in

in your early in your earlier days it

feels like all or nothing

yeah it does right

it does it feels like OK

if I get this wrong it's done

I'm done I'm done yeah

yeah

whereas you've Learned to deal with that a lot better

the reality is it is yeah

yeah I'm done

yeah it is very rare

you're done yeah

there are so many people that I know in our industry

that have gotten thrown and reinvented themselves yeah

and so

again I think

I think that's just human nature to what

what is it human nature is

to catastrophize everything that goes on

why is that where does that come from

fight or flight it's the yeah

that's so true it's the fight or flight thing

it's the the

the the years of um

human nature being analyzed

it's it's natural hmm

that's what you do this is

this comes from medieval times when you're trying to be

you're a caveman or a cavewoman

you're trying to survive it's a fight or flight

and it's it's exactly that

and that's exactly how I think we operate as

as humans um

I think it's how you deal with it

it's the skin analogy I get your choice

you have choice hmm

and I what's the issue

when things go wrong

your immediate response is one of ah

but it blinds you yeah

you go to worst case scenario

it blinds you straight away

I think being blinded by that

you make you make poor decisions

you make poor decisions

taking time to reflect and take input

is when you make better decisions yeah

in my experience yeah

yeah absolutely absolutely

um what habits to you would you say move the needle

um I mean

the discipline is key yeah

yeah um

so the first I think I touched on earlier on

I think the first thing is set a clear direction

be really clear something for a strategy

something just to be clear on your North Star

where are you going what does good look like

being able to describe

what good looks like to everybody

is really important I often sit in a room and say

people we're talking about something

I'll say if we all wrote down

what we thought would look like on a piece of paper

and then showed everybody

would be would be a lie

hmm

a lot of time no

no we're not really crystal clear

on what direction we're taking

it's No. 1 uh huh

No. 2 is communicate that clearly

yeah and consistently

and consistently communicate your progress against it

people that know whether we're doing well

we're doing badly need to step up

need to step down got better space

we got better time where are we

yeah ha ha

it's it's really good

how many people watch the map on the flight

when they're going abroad

yeah how far am I

we got how long we got left

yeah same just

just really rigorous on knowing what you're solving for

know where I'm trying to get to is really important

and then

I think the thing that you wrap around that is

governance

relentlessly measure performance

if you do not measure performance

you will win the under

you will float something you think is good

by the thing

is that absolutely relentless on that performance

and if you are be generally successful

hmm the most successful companies in the world

are relentless about those things

so it's that golden thread all the way through no yeah

got behind it apple yeah

innovation is the golden thread

yeah they're relentless about it

they invest in it

we were chatting before we came on air about

pharmaceutical companies relentless about our day yeah

got to be relentless yeah

the best companies in our industry

are the ones that are relentless

about those key metrics yeah

and they constantly measure them

and if you don't deviate from that you

you generally successful

that would be my personal opinion

yeah and you can see that

I mean um

you'll you'll see if you

if you as long as you're measuring it

you'll see where the break is in the golden thread

and that tech points

straight to the bit that you need to fix yeah

um yeah interesting OK

um

I think I know the answer to this one

cause we kind of just touched on it

but when I don't think a human can be motivated 100% at

the time and be sad

I agree with that for one yeah

um so when motivation isn't there

what do you rely on is that curious

is this I mean

we talked about it's interesting

um when I came in

I thought your office was

I've never been in an office like it

like this is exact

the exact opposite of what I've described a um

I'm gonna call it a recruitment organization yeah

the exact opposite um

why there's energy

there's taste there's people talking

there's noise there's laughter

that is a

stuff that gives me energy and reminds me why I'm here

to do hmm um

so I go and get energy by that

I also like to exercise I like to play padel

for example yeah

yeah yeah

um I like to do photography

for example so

you just take yourself out of the situation for a bit

remind yourself why you're there and then go back

hmm have people around you who can play a role you we

we talk to you about sports

yeah I have a team of seven people in the UK business

I mean they are seven completely different people

but they all bring something different

that creates a whole yeah

and I think having a clarity of roles

for those individuals to play in the team

is really important it's very easy to say

you're a functional director for a job

but you're a functional director for fun of it they

have to bring a human side to a table

yeah yeah

they have to bring something different

so there's a naysayer in the table

there's a half empty player in the table

there's a half full player in the table

there's a joker in the table

having that group of people

who bring something different

that are accounted to you

I think it's massively important

yeah you can't have a team of Messiah right

you can maybe you can have a team of emotional people

yeah or a team of absolutely curious people

it has to be a balance yeah

so having those people around you

who then can pick you up and can see that

it's hugely important that's emotional maturity

not intelligence and I think that emotional maturity

in a senior team is critical that um

what would you say

the biggest mistake you made in your career

that actually turned out to be probably the biggest

learn and maybe took you off in a

in the right direction

well I'm gonna give you one

I'm gonna give two I'm gonna give an example of one

of a thing that happened

and then I'm gonna try and use one on a personal basis

the first one says don't fuck your own homework

hmm

there are too many organizations

and people who often think that's

successful um

that's good enough that's no

set your direction be really clear about what it is

I don't think we're taking a feedback

enough including me yeah um

in fact we just completed our annual employee survey

yeah

it's a brilliant reminder of I might think it's great

but there's a truth there's a simple thing

and you can do that every day

for people in your organization

now go and ask them how are they going

what's working for you

what's you Mark your own homework

it's dangerous yeah

you gonna give yourself a nice score every time yeah

so that would be the first thing

and then there's the second thing is

I worked for Greco um

and we had this big opportunity to buy

another organization which we're gonna transform

and then

we got picked to the post by another organization

and we were all well

as maybe this is a disaster

actually

was the best thing that ever happened to the company

because we ended up buying

something completely different

that transformed the organization um

we were so wallowing in self pity

the time it failed

that you actually missed the bigger picture

you'd step back and think actually that again

failure is not fatal it's take a step back

there's always a different route through

and do you know what a lot of the time it's

it's a better route through yeah

yeah absolutely yeah

that's really interesting um

what standards do you drive

I'm sorry

what standards drive the culture that you that you run

um we actually have

five value behaviours in the organisation um and

they're all they're all very different um

so I I think what's there is

so there's organisational values

which I think we all try and spy to

and measure people against every year

and blah blah blah

and I think they're all

they're very very purposeful and they're

they're bright

and there's agility and teamwork and discipline

and so on and so forth but there

on a personal basis for me

it is one of

it's it's two things right

it's one listen

god gave us two ears and one mouth for a reason

so I think he gave me 7 miles and one ear ha

more to people um

and taking that input again

go back to marking

not marking your homework is really important

I I

um the value of listening is

is really important um

and the value of of just I

I have someone up

I have two or three people around me who

just help me slow down sometimes so the discipline of

slowing down and and reflection is

is massively important um

I often get so obsessed with the process

that I don't always give us time to sit and talk

and I have a team of people again

it's a pleasure to work with them

who slow me down and say

can we just change the agenda of it

can we have just two hours of free just discussion

and so I think

the discipline for me is one of just being aware

just being aware

there is a different way of doing stuff

hmm there is no right or wrong answer

I mean you could ask

you could sit thousands of people in this chair

and they're gonna give you different ways of yeah

so they sat on the other I think

I think actually just being curious enough to know

there's a thousand different ways to do it is

in itself fascinating

yeah yeah

yeah absolutely

um

what are you building now that that scares you

what scares me I'm

what scares me is

you've got other people's careers in your hands

yeah scares me

cause

I have been fortunate to have people look after mine

and my job is to nurture other people

I think I have to over commit to do that

I spent trying to spend a lot of time with individuals

lower down the organization

and I don't think I have 1,000 a day to do that

mm hmm um

but I think it's really important to do it

I mean I mean

people's careers are

it's hugely important

and I can see in hundreds of people in my organization

and I got the chance I got the opportunity

and I want to create it for as many people as we can

I mean it's a bit

I work in an amazing industry

in the food industry in this country is incredible

yeah absolutely

and there are incredible people in it

both retail manufacturer support services everywhere

it's incredible and um

I just want them to be I want to see people grow

it's great watching a colleagues

ex colleagues

current colleagues grow get developed get promoted

it's it's

it's great I mean

it's super and if I could be a uh

an example to people of

of how to go about doing that brilliant

that's that what legacy that is gonna be it's

it's incredible

that is a legacy because someone gave you that yeah

opportunity that becomes so I don't know

that's a passion of mine as well um

the the development of

of of

of people and seeing people achieve their goals

as long as they give you the work ethic and yeah

and the things that match your values right

exactly and okay

I think I know the answer to this one already

because I think I made a touch note

but when all is said and done

what do you want to be remembered for

um I just want people to enjoy working with me

I know there will be times when they'll have said wow

that was difficult or it was hard or it was whatever

I want people to enjoy

working in the teams that I've been in hmm um

but I mean I have so many stories and memories

of things that have happened

and worked

like that's all you got at the end

when you sat in your armchair at whatever age it is

and you're rocking and

drinking your soup through a straw

what what you gonna remember

you got memories and yeah

financial targets are financial targets

and winning stuff is really important

don't get me wrong

it that is really important to me as well

but it's those memories

I've got thousands of them that have been incredible

businesses that have won businesses that have lost

people I've worked with frustrating moments

for me it's those memories

I've just so many

how can you go out for a beer with somebody

you talk about the old time

yeah yeah

that's right I just think they're really important

hmm really important for me personally yeah

fair enough fair OK

um we're gonna go into a quick fire round OK

um it's one or the other OK

um so just cut the first thing that comes to your uh

your mind let me know when you're ready

OK go for it cool

OK built or born

fear or fuel

fear pressure or comfort pressure

discipline or motivation

discipline

talent or relentlessness

talent relentless

lone wolf or team wolf

Team Wolf okay

and what's your age

what's my edge um relentlessness yeah

yeah just don't let it go

don't let it go I

I I think what's the term

complete the finish it I think you've got

you've got to finish all the thing you want yourself

yeah I think it's really important

I mean religiously get away

you're not doing that but I but I think you gotta

you gotta finish what you started

I don't know it's important

mm hmm really important absolutely

Kevin this has been amazing

I've really enjoyed this

I know the viewers are gonna absolutely buzz off this

so really appreciate you guys

you joining the podcast you too

thank you very much thank you